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#365 - 7 Disruptive Questions That Will Spark New Growth
In today’s episode, host John Laurito explores the power of asking the right questions to drive growth and innovation in your business. He shares seven thought-provoking questions that challenge the usual way of thinking, inspire bold moves, and open the door to fresh ideas. These questions go beyond just thinking creatively — they can completely change how you approach strategy, problem-solving, and decision-making.
Tune in to find out how to use these questions to spot new opportunities, spark creativity within your team, and build lasting growth that makes your business stand out. Don’t miss this opportunity to rethink your approach and lead with purpose!
Show notes: (0:35) Riddle, riddle, here’s your riddle… (1:39) The power of questions (2:46) #1: What would we do differently if we’re starting from scratch? (3:26) #2: If over the next year we could only do one thing, what would it be? (4:08) #3: What if we eliminated our process, what would we do? (4:46) #4: If we had no budget constraints, what radical change would we make? (5:43) #5: What would we do if we had to double our revenue with our current resources? (6:10) #6: If we could only serve one type of customer, what would it be? (6:57) #7: If we had to cut our delivery process in half, what would we do? (8:11) Outro
In this episode of Tomorrow's Leader, host John Laurito sits down with Matt Logan, an experienced leader in financial services and the founder of Rise North Capital. With nearly 20 years of leadership under his belt, Matt shares what makes great leaders stand out. From the role of intuition in hiring to the power of tailored communication, and the nuances of effective leadership. Matt also talks about the importance of self-leadership, sticking to good routines, and balancing work and life. Tune in to hear practical insights on what it takes to be a truly effective leader.
Who is Matt Logan?
Matt Logan is the founder of Rise North Capital, a visionary financial firm dedicated to pioneering new business models that enhance client service and expand access to financial advice across the country. With over 16 years of experience in the Financial Services industry, Matt is committed to coaching and empowering both new and seasoned professionals to build successful businesses that transform people's lives.
Throughout his career, Matt has received numerous awards and recognition for his outstanding work in the industry. He is a firm believer in combining passion with expertise to create exceptional results.
Over the years, Matt has leveraged his strong leadership skills to build and lead high-performing teams. He provides mentorship and coaching to help both Financial Professionals and clients achieve their goals and ultimately live a better life.
Matt is dedicated to helping others build successful businesses in the Financial Services industry as part of his vision to scale and help more people. With Rise North Capital, he is committed to creating a transformative financial firm that sets the standard for excellence in the industry.
His success is not only limited to the professional world; he is also an accomplished drummer and maintains an active lifestyle that includes a variety of physical activities such as weight training, golfing, and coaching youth hockey. He deeply values the love and support of his wife and three sons, and cherishes the time they spend together.
Show notes: (2:25) What differentiates the outlier leaders? (7:06) Investing in team members: Results, skills, and culture (12:49) How important is self-leadership in a leadership? (17:27) Purpose-driven leadership and organizational growth (24:53) What’s Matt’s vision for 2025? (30:54) Outro
Many individuals find solace and enjoyment in various activities such as cooking, playing or performing music, meditating, dancing, and knitting. These pursuits are often touted as healthy, effective, and enjoyable ways to unwind after a challenging day. In fact, some enthusiasts go so far as to describe them as positive addictions, emphasizing their profound impact. On today's episode, host John Laurito explores the concept of positive addictions. He invites you to think about your own healthy addictions, providing insight into the activities that bring you immense pleasure and fulfillment.
Show notes: [1:18] A quick thought: addiction [2:45] What are your good and bad addictions? [5:58] So think about it… [9:02] What in your life do you have positive addiction for? [10:17] Outro
Back from his amazing and well-deserved vacation with his family, host John Laurito brings us another valuable information that leaders and HR professionals should be very aware of. What is your team or company’s happiness level? Do you know what you need to do? What is your moan index? All that and more in today’s episode, so make sure you tune in.
Show notes: [4:04] The moan index - let’s dive deeper [6:42] Factor #1: Volume [7:15] Factor #2: Rate [7:45] Factor #3: Intensity [8:46] Factor #4: Significance [13:40] Look for little things that you can easily solve—their impact is greater than you think [14:38] How the moan index helps John make decisions [15:48] Where is that feedback coming from? [21:00] Outro
You have people to lead, and you may be doing an excellent job at it. But it’s a different ballgame when you need to give feedback to your colleagues. Today host John Laurito shares how you can do this without complicating your relationship. Giving feedback is beneficial for company culture. It also promotes team morale and increases productivity.
Show notes: [1:35] Joe and the faithful listener [3:32] Look at it if the role is reversed [3:58] Keep your genuine good motives in mind [6:56] Give them the feedback [10:00] Outro
In this episode, host John Laurito talks about creative thinking and execution in business. Now, most companies have SOPs in doing things, but it doesn’t mean that’s the only way to do them. Leaders can use this strategy of looking at things from a fresh perspective and executing things differently from how they used to be.
Show notes: [0:44] John’s favorite movie [3:42] Aspects of execution [7:38] Outro
Today host John Laurito talks about compassionate leadership and how it changes leadership dynamics in an organization with Author, Chairman, and Founder of The Tramuto Foundation and Founder of Health eVillages, Donato Tramuto. Compassionate leadership means building relationships through careful listening to, understanding, empathizing with, and supporting other people, enabling people to feel valued and respected. If applied by leaders in the workplace, all this can increase productivity and performance to their highest potential for the employees.
Donato Tramuto has nearly four decades of business leadership experience and is most notable for his ability to balance transactional and transformational leadership within organizations. He has launched two successful start-ups, successfully led the turnaround of a Public Healthcare Company, and has executed innovative programs leading to sustainable business results through his Compassionate Leadership approach.
He is well-known for his success in discovering his “why” and building transformative business and innovation in healthcare. As profiled in his first book released in 2016, "Life's Bulldozer Moments: How Adversity Can Lead To Success in Life and Business," what drives him cannot often be put into words.
He is known for his deep commitment to creating better, more compassionate leaders. In a world where we are constantly connected, intersected, and divided simultaneously, Donato offers an innovation in professionality: being open about adversity, advertising your growth, and passing on your knowledge to all those who listen.
In February 2020, and after a year of preparation, Donato stepped away from running a Public Company to focus on inspiring the next generation of leaders through his nonprofit ventures and his upcoming book on Compassionate Leadership to be released in March 2022 - The Double Bottom Line. He is inspired by Robert F. Kennedy and is a recipient of the prestigious RFK Ripple of Hope and the RFK Embracing His Legacy Award for his endless dedication to improving the lives of others.
Connect with Donato at: Website: https://tramutofoundation.com/ LinkedIn: https://www.linkedin.com/in/donato-tramuto/ Twitter: https://twitter.com/DonatoTramuto
Grab a copy of his book: https://www.amazon.com/Double-Bottom-Line-Compassionate-Captivate/dp/163908004X
Show notes: [1:54] What is compassionate leadership? [2:41] The trend in leadership [7:13] A message to leaders that don’t practice compassionate leadership [10:07] What does compassionate leadership look like for a large business leader? [13:15] Listening to understand; not listening to respond [15:46] The Double Bottom Line [18:13] Outro
When you’re a new leader, you aim to influence everyone with your vision. You make them trust your leadership and let them know why you do the things you do for your organization. In this episode, host John Laurito shares tips about leadership. The secret to good leadership is that you’re authentically you.
Show notes: [0:44] Storytime! [3:31] The most important principle of leadership [5:21] The beauty of leadership is being true to yourself [5:44] Do a self-check [6:31] Here’s the bottom line [7:37] Outro
Have you ever gotten a great device that’s just been nothing but convenient and, simply put, just “remarkable”? How about being disappointed not because of the device but because of the service that you received from the company? In today’s episode, host John Laurito shares his recent experience with a company that didn’t put more effort into customer service and what leaders can do to avoid making this mistake. Remember that a company’s overall success doesn’t only depend on the product but also on the service provided.
Special shoutout to my friend from Lincoln Investment, Tamara Indianer, who gave me the idea for this topic.
Show notes: [1:08] John should be getting a commission for this… [4:33] When things went south [5:25] The level of service should grow as the years go by — not stagnant [7:00] Product and after-sales service should both be great [7:53] As leaders, take time to inspect the level of service that your team provides [11:14] Outro
When you look at things from a different lens, you realize your future will change. The way you see things, no matter the circumstance, will make a huge impact on your life—and even others. In this episode, host John Laurito shares the importance of understanding the power you have over your feelings and emotions and how you change the course of your day. As a leader, you are in a position to influence. Make sure that you use the influence for the betterment.
Show notes: [1:04] Storytime!!! [5:51] How much control we have over our experiences and feelings [7:08] How leaders can negatively influence other people and their team [8:32] Small stuff and moments are important [11:42] Fast-forward mode and the problem with that [14:53] Outro
In this episode, host John Laurito talks with speaker, podcaster, author, and entrepreneur Grant Baldwin. He is the creator and CEO of The Speaker Lab, which helps teach speakers how to find and book paid speaking engagements. They talk about how you can overcome your fear of public speaking, how to channel your nervousness into positive energy, the things they do while speaking in front of a crowd, and more. If you seem to enjoy public speaking yet feel too nervous about doing so; this is for you!
Here’s a little something about Grant Baldwin and what he does to make a dent in this world.
After a few years of youth pastoring, I decided to start a speaking career. I worked hard to build my business and get paid to speak, all the while trying to figure things out on my own because there weren’t a ton of great resources out there.
The thing is, I’m just a normal dude. No crazy backstory, no celebrity following. I had a message to share and a dream to make it happen, and ten years and thousands of paid presentations later, I’m happy to say I did.
Today, I still travel and speak, but I spend most of my time working with The Speaker Lab to create resources that I wish I had when I was starting.
Show notes: [2:07] How Grant overcame his fear of public speaking and how he helped others overcome theirs [6:32] The positive nervous energy [9:08] Mindset shift: connecting nervousness with an excellent presentation [11:36] Pausing as soon as you feel something negative to reset [16:04] Advice for anyone who wants to start public speaking [19:33] Learn more about Grant and The Speaker Lab [20:35] Outro
In this episode, host John Laurito talks with Author, Speaker, and Co-Founder of Noble Edge Consulting, Christopher Gilbert, PhD. They talk about the importance of being an ethical leader and what it takes to become one. Being an ethical leader inspires your employees and everyone around you to behave ethically and helps you in terms of your credibility and reputation. So you have nothing to lose and more to gain.
Dr. Christopher Gilbert is an organizational development professional serving as a strategic facilitator and leadership and operations consultant. With an international clientele, he has accompanied profit and non-profit senior management and cross-functional levels of the Fortune 1000, government agencies and NGOs in the US, Canada, and countries in Asia and Africa.
Whether providing a keynote speech or facilitating a workshop or team coaching session, Dr. Gilbert brings a unique blend of practical experience, humor, and accessible personal connection into all of his work. Dr. Gilbert has extensive experience facilitating executive retreats and Board and management sessions for strategic and operational planning, partnering, collaborative negotiations, building clarity, alignment and execution readiness, and creativity for innovation and product development.
As a specialist in change management, Dr. Gilbert spearheads work in strategic planning, leadership excellence, organizational and team effectiveness, and corporate training solutions. He is a business conduct and sustainability leader, implementing highly successful community responsibility and global engagement programs. He completed work for the Bill and Melinda Gates Foundation on a ground-breaking, sustainable food security program focused on human capacity development across four nations of sub-Saharan Africa.
Within the sphere of higher education, Dr. Gilbert has served as COO for Bainbridge Graduate Institute and global faculty at the University of Washington and educational institutions in the US, China, Switzerland, Iran, and the Russian Republic.
Show notes: [2:32] How did Chris get into business ethics? [6:44] On ethical issues, decision making [8:37] Trends on ethical issues [10:16] To unethical leaders [13:25] Transparency versus authenticity [17:31] On leaders not being honest or transparent [20:43] Mediocre leaders and great ones [25:07] Chris' book: The Noble Edge [26:08] Where to find more of Chris? [27:38] Outro
In today’s episode, host John Laurito speaks with CEO and Founder of Viakoo Inc., Bud Broomhead, about knowing exactly how to lead an organization in today’s virtually dependent world. They also talked about Bud’s company, Viakoo, and how they handle every challenge in their organization.
Bud Broomhead brings to Viakoo, Inc. two decades of executive experience in the technology sector, leading innovative teams at Sun Microsystems and for privately-held startups in challenging CEO, COO, and GM roles in the U.S. and Europe.
Mr. Broomhead is a frequent presenter and panelist at security and technology events and conferences in both the U.S. and international venues, called upon for his expertise and knowledge of the industry and trends. Mr. Broomhead is a graduate of the University of California at Berkeley, with a degree in Earth Sciences.
Connect with Bud at: Website: https://www.viakoo.com/ LinkedIn: https://www.linkedin.com/in/bud-broomhead-74121/
Show notes: [1:51] The story behind Viakoo [3:04] What is cyber security? [6:03] How they deal with the challenges they face as a virtual organization [16:25] Where to find Bud [17:23] Outro
In today's episode, host John Laurito delves into the topic of prioritization and shares valuable insights on improving this essential skill. By effectively prioritizing your workload, you can experience various benefits, such as reduced stress levels, enhanced time management, and increased productivity. He also shares three questions you can ask yourself that can help you become better at it. By regularly asking yourself these three questions when assessing your workload, you'll be able to improve your prioritization skills. You'll gain a clearer understanding of which tasks deserve your immediate attention and can make more informed decisions about where to invest your time and energy.
Show notes: [1:00] What do you do on weekends? [4:30] What brings the greatest mental reward? [5:44] What helps make the other things happen? [6:21] What brings the longest-term reward? [7:50] So here’s what John did… [10:35] Outro
Oftentimes in life or at work, we are faced with difficult tasks or big hurdles that we have to power through because it’s necessary for our growth or for getting to the next level. In this episode, host John Laurito shares how you can persevere through such tasks no matter how difficult they are, whether it’s for your health, career, wealth, or just life in general.
Show notes: [0:44] Storytime! [6:00] Think about the after point [7:11] Don’t over-measure [8:59] Do it with someone else [11:22] Outro
In today’s episode, host John Laurito shares a business idea for leaders. It may benefit the company for businesses in the service industry—make that person feel extra special. Not only will you make your customers feel important, but you will also gain loyal customers. Remember, it’s the small details and little efforts that sometimes go a long way for your business, your team, and your customer.
Show notes: [0:44] A quick business idea… [3:29] For the leaders and business owners [9:05] Outro
In this episode, host John Laurito talks about why a leader must challenge norms to get new ideas for projects or systems within the company. An organization's success often lies within the processes that are put in place, and making it efficient is one sure-fire way to get ahead of the game. Tune in as he also shares the advantages of zero-based budgeting and how it can help your organization lower the costs for new projects.
Show notes: [1:08] Storytime! [3:10] We are creatures of habit [4:45] Leaders should always challenge the norms [8:41] Why are we doing this? [9:15] Is it working? [9:46] What is the cost? [10:27] Is it worth the cost? [11:20] Is there a different way for us to do this? [12:06] If it’s not possible anymore, what would be the alternative? [12:41] Zero-based budget [19:10] Outro
In this episode, host John Laurito sits down and chats with Writer, Speaker, Podcaster, and Commissioner of the National Basketball League of Canada about his life and how he lives it boldly. They also talk about the most important factor of becoming a better leader: listening. So if you’re up for another insightful episode about life in general, this one’s for you.
Audley Stephenson is the vice president of basketball operations of the National Basketball League of Canada (NBL Canada) and has been an energetic ambassador since the league's inception in 2011.
NBL Canada has the distinction of being Canada's longest-running professional basketball league.
He held various roles within the league before unanimously being appointed to the board of directors in May 2021. Audley oversees all league/basketball day-to-day and game-day operations and business development support.
Audley is an experienced podcaster and currently produces and hosts "The Audacious Living Podcast” where he sits down with a cross-section of top-quality performers in business, media, sports, entertainment, and lifestyle to uncover critical elements to help listeners live their best audacious life ever.
Audley is an exceptional communicator and professional speaker specializing in helping others recognize their inner greatness and live an audacious life of boldness.
He's also worked in the public service since 1996 with both the federal and provincial government in a variety of project management roles, including but not limited to stakeholder management, negotiations, monitoring, supervision, and leadership.
Show notes: [2:16] On being the Commissioner of the NBL Canada [6:41] How did Audley become the Commissioner? [10:51] The concept of just letting go [12:44] What is audacious living? [14:31] Fighting through the fear, doubt, and uncertainty [21:31] How a leader can become a better leader [26:30] Where to find more of Audley [28:57] Outro
In this episode, host John Laurito talks with the Founder and CEO of JupiterOne about his journey from leading security for other organizations to starting his own cybersecurity company. He also shares his views on expanding comfort zones, hiring A-players as an A-player himself, and his advice to leaders who are only starting in their entrepreneurial journeys.
Erkang Zheng, Founder and CEO of JupiterOne, is a leader in cybersecurity with 15 years of experience in all domains from identity and access, penetration testing, and incident response to data, application, and cloud security. Zheng holds several patents and is passionate about combining innovation and execution to deliver practical solutions that address cybersecurity challenges at their root cause. Previously, he was the head of software security architecture and assurance practice for Fidelity Personal Investing, servicing over 12 million customer accounts. He also led a team of engineers building customer protection solutions as well as patent-pending security R&D. Before Fidelity, Zheng held global leadership roles at IBM Security and at a number of tech startups.
Reach out to Erkang at: Website: https://jupiterone.com/ LinkedIn: https://www.linkedin.com/in/erkang/ Twitter: https://twitter.com/erkang
Show notes: [2:03] Erkang’s journey that led him to JupiterOne [4:35] Raising capital [6:58] Hiring people that are better than him [12:17] Handling and expanding comfort zones [15:33] Where to find Erkang Zheng and JupiterOne [16:05] Words of wisdom [18:00] Outro
In this episode, host John Laurito talks with Master Certified Coach and Owner of LP Coaching, Lisa Pachence, about leadership and how it changed over the years, recognizing a good motivator for specific employees and burnout. They also talk about how leaders can identify and address burnout, whether it’s happening to them or their employees.
Lisa Pachence is a Master Certified Life and Leadership coach. She specializes in helping women transition from surviving and struggling through a 9-5 job to thriving as a leader and business owner. Lisa balances warmth and rigor to help her clients achieve their personal and professional goals with speed and velocity. She received her training through Accomplishment Coaching, known as “the world’s finest training program.” Lisa is a Master Certified Coach through the International Coach Federation, a Mentor Coach in Accomplishment Coaching, and a speaker for the ICF Philadelphia.
Prior to coaching, Lisa’s led a fulfilling career in recruiting and development for non-profits, internet start-ups, and Fortune 500 companies. Here, she discovered that resilient transformations could happen anywhere, at any time, given the inspirational commitments that individuals and teams make.
Lisa excels at guiding women to rediscover their authentic power and apply it to all aspects of life so that they can truly live the life of their dreams.
Show notes: [1:44] The struggle with burnout [5:02] Recognizing burnout and how to address it [7:48] Pieces of burnout [16:10] Curiosity and asking questions [19:06] Vulnerability and leadership [23:28] Human leadership [24:32] On self-awareness [26:28] What makes a person start to change? [29:45] Motivator for change [35:01] Self-enrollment [40:04] Core things a leader must have [42:34] Where to find Lisa [45:09] Outro
In this episode, host John Laurito is joined by Author, Speaker, and the Founder of Body Talk, Richard Newman. They talk about the importance of knowing how to use body language as an effective tool for conveying how you feel about your team in your leadership role, especially these days when companies conduct meetings virtually.
Richard Newman is an award-winning expert in Leadership Communication, Storytelling, and Influence, working in advanced communication since 1995. Richard specializes in showing leaders how to speak with greater impact and influence. He is regularly featured on BBC London Radio and is the author of the best-selling book, ‘You were Born to Speak.’
Richard’s clients include CEOs, Vice-Presidents and leadership teams across many industries, including Virgin, Expedia, EE, AXA, Microsoft, and 3M.
In 2014 he won the Cicero Grand Award, the most coveted award in the world for speechwriting. In December 2018, he published his book ‘You were Born to Speak,’ which on launch day ranked with Amazon as #1 best-seller on both kindle and hardcover editions.
Richard began by ‘Teaching English as a Foreign Language,’ living in a Tibetan monastery in India. He then studied professional acting in London for three years. Richard worked as an actor on stage and screen whilst studying communication skills. Richard has been featured on Sky TV, Channel 5 News, in the Daily Telegraph, The Guardian, Forbes Magazine, and The Huffington Post.
Richard founded Body Talk in 2000 and began working with a well-known Formula 1 team. His team at Body Talk has now worked with over 75,000 clients from 46 countries worldwide. Last year they helped one client win over £1.2 million in new business by improving the way they communicate.
Connect with Richard at: Website: https://ukbodytalk.com/ LinkedIn: https://www.linkedin.com/in/richardnewmanspeaks/ IG: https://www.instagram.com/richardnewmanspeaks/?hl=en
Show notes: [0:00] Intro [2:06] Richard’s story [6:47] The disconnect between people’s body language and what they’re saying [8:33] The body language that leaders need to be conscious about during virtual meetings [12:01] On virtual backgrounds [14:55] Leader’s transparency and authenticity [21:55] 30-minute purposeful conversation [24:40] How a leader can empower the team [28:03] Three levels of questions [32:35] How will leadership differ in the future compared to today [35:30] Where to find more of Richard? [38:54] Outro
In this episode, host John Laurito talks about the power of visualization. Where one thing can seem so real, but all it is is just imagination or something based on someone else’s story. Visualization is a skill any leader can use to build confidence, reduce stress, and focus on the result you want for your organization.
Episode mentioned: #45 - Never Three Putt Again... A Simple Life Lesson From Jack Nicklaus
Show notes: [0:45] Storytime! [4:12] The power of visualization [9:11] Everybody has short circuits [11:23] Outro
Our opinions about something or someone can be difficult to change, especially when it is based on a bad experience. Today, host John Laurito shares why that is not a good thing, especially in leadership — letting a one-off terrible experience cloud your judgment may make or break your business.
Show notes: [1:11] The red-eye [4:20] Allowing temporary conditions affect your opinion [6:31] What it means in leadership [8:08] Think about it… [10:28] Leaders, a piece of advice [13:11] Outro
You’ve listened to the 5 signs when someone in your organization is about to quit. Now, here’s how you may be able to keep them. In this episode, host John Laurito shares how you can keep someone from resigning, or maybe even from thinking about leaving in the first place. All you need to do is to communicate.
Show notes: [1:18] Understand why they are leaving [3:25] Ask them [8:20] Make them feel part of the community [11:28] So, bottom line… [13:52] Outro
Leadership is an immense responsibility that should never be taken lightly. Even the most competent leaders can occasionally be perceived as intemperate. In this episode, our host, John Laurito, explores the leadership mistakes that ultimately led to Chris Licht's dismissal as CEO. While some individuals may have a natural inclination towards successful leadership, others must diligently work at it. It's important to note that effective leadership is not solely reliant on having an extroverted personality that commands attention through words. Rather, it revolves around an individual's capacity to foster collaboration, empowerment, encouragement, and accountability within a team, enabling them to collectively achieve goals. Throughout history, truly remarkable leaders have endured a transformative journey, learning from numerous mistakes along the way before attaining their ultimate success.
Show notes: [3:06] In recent events… [6:16] Making disparaging comments about his predecessor [9:50] Physically separating himself from everyone [11:51] Fired well-admired people [13:001] Losing people’s trust [15:10] Made people think he doesn’t care about them [21:10] Outro
In today’s episode, host John Laurito shares 5 signs that mean someone in your organization is about to quit. An employee quitting on you and your business is not something any leader would want, most especially if that employee is among your top performers. So listen to this episode, learn what the signs are before it’s too late to try and talk it out with that employee.
Show notes: [0:44] The dreaded thing for a leader [1:41] What are the signs? [2:55] Their patterns change [4:34] They stop asking questions [6:24] They stop contributing to meetings [6:58] They’re not as available to you [7:54] They stop being combative and challenging [9:26] The easiest thing you can do is to ask [10:44] Outro
Some people see titles as an important aspect of their roles in an organization or a business — others even consider titles as success. While some are content to be on the sidelines doing their job and what is expected of them. In this episode, host John Laurito gives a piece of advice for people on the sidelines: make sure you get clarity on what your role is, no matter how small. Job titles are not just for defining the business hierarchy; it also plays a part in your job security.
Show notes: [0:43] Here’s some career advice… [2:54] As a leader, get clear on what someone’s role is [5:13] Ask questions about success [11:52] Outro
Every business owner wants nothing but growth; unfortunately, it’s not always the case. In today’s episode, host John Laurito shares his thoughts on what could be holding your business back from its growth potential. Some may see these as minimal setbacks, but for some companies, especially those that’ve been struggling for a while with the pandemic, this episode may be the wake-up call they need. So listen in and start figuring out what issues could be restricting your business’ growth.
Show notes: [1:01] Business restrictions [1:55] Example 1: Being short-staffed [9:22] Example 2: The pricing is way too low [14:56] Here’s the challenge to business leaders [17:11] Outro
In this episode, host John Laurito talks about the importance of having confidence as a leader. When you’re a leader, it goes without saying that you must show confidence, especially when making decisions. It allows your employees or team to trust you and your leadership. Of course, this will result in organizational growth and foster a good working environment. Otherwise, the lack of confidence will send your business or organization into a downward spiral.
Show notes: [1:04] Storytime! [4:30] Here’s the thing about confidence and leadership [6:06] The importance of confidence [9:04] Building confidence [12:18] Outro
As a business owner or leader, you want your business to keep up with the times. But what if your leadership skills are not? That’s a hard pill to swallow, right? In this episode, host John Laurito shares the signs that your leadership skills are not keeping up with your organizational needs. Ultimately, as a leader, you want to continue to up your skill in order to keep up with the demands of your business. At the end of the day, you do not want to be the bottleneck of the company’s growth.
Show notes: [0:50] A scary thought for a leader [2:30] Sign #1: You’re still doing the things you did years ago [6:29] Sign #2: You’re top people start leaving [7:47] Sign #3: You’re oftentimes solving new problems with old solutions [10:05] Sign #4: Everyone agrees [14:24] Outro
In this episode, host John Laurito interviewed Speaker, Storyteller, CEO, and Founder of Don Connelly and Associates, Don Connelly. They talk about what financial advisors should do to maximize their influence on their customers, how a leader should take on the many responsibilities of owning a business, and the importance of good leadership in any kind of organization. Don also shares how he started in his career and what he learned throughout the years. Tune in to find out why building trust is better than being liked.
Don Connelly is perhaps the financial industry’s most successful speaker, storyteller, motivator, and mentor to Advisors. His career on Wall Street spans more than 45 years. It includes positions as a stockbroker, financial planner, branch manager, wholesaler, national sales manager, and for nearly 19 years, company spokesperson, Senior V. P., and Senior Marketing Officer for an internationally renowned money management firm.
Don has lectured to tens of thousands of investors and financial services professionals in large cities, small towns, boardrooms, and universities. Audiences at England’s CambridgeUniversity, Harvard, Wharton School of Business, ChapmanCollege, and Pepperdine have all benefited from his presentations. He’s shared his wisdom with Investment professionals abroad in New Zealand, Australia, Spain, Canada, England, Ireland, and South Korea. He has given several presentations to the prestigious Million Dollar Roundtable in the past few years as both a main platform and workshop speaker. Each of his audiences is left with great ideas and a memorable experience.
As co-founder of Don Connelly 24/7 (www.donconnelly247.com), Don’s timely and provocative sales ideas are offered through an extraordinary learning center and mentoring program available to financial professionals 24/7. Don is a guru on managing client relationships and inspires financial Advisors to achieve great accomplishments. He educates, entertains, and motivates audiences with an extraordinary flair, using compelling storytelling and anecdotes.
Show notes: [2:56] How Don got into what he does [5:46] Importance of making people understand the concepts [7:56] What he learned throughout the years in his career [12:23] How to get comfortable with all the responsibilities in having a business [14:55] On building and breaking trust [19:20] Overpromising or under-delivering [21:15] What makes somebody more influential? [23:25] On thought-provoking questions that advisors ask [27:46] The toughest obstacle that advisors face? [31:54] Importance of good leadership in any organization [34:10] Where to find more of Don? [35:25] One piece of advice from Don Connelly [37:14] Outro
Are you happy with what you do? Do you find fulfillment and enjoyment? In this episode, host John Laurito shares a great exercise to help you figure out what lights your soul. This exercise is meant to guide you in making those little shifts and incremental changes that will lead you to a life you love living. Once you’ve figured this out and slowly start making those changes, you’ll find that you’re happier, and you’ll start doing more things that are impactful, then you become effective, and an added bonus: you’re enjoying it.
Show notes: [1:02] What today’s topic is about [2:29] Here’s a quick exercise [3:50] What is “making an impact?” [6:40] What it looks like if you create a week that fulfills you and you enjoy [10:12] Bottomline is… [13:18] Outro
Most of the time, John Laurito talks to leaders in this podcast, but today is different. He reaches out to both leaders and team members about underutilization. How do you know if you are not showing your full potential? As the leader, how will you check if your team members feel seen and heard beyond their roles? That’s what John will talk about in today’s episode, so make sure you tune in.
Show notes: [0:52] Do you feel like you can do a lot more? [3:18] As a leader: ask these great questions [5:20] If you are the underutilized team member, do this… [8:19] Before jumping the gun and finding a new role, try to reach out and CREATE the opportunity [9:24] Outro
In today’s episode, host John Laurito shares another leadership lesson in the form of a story about the Tampa Bay Buccaneers that showed their teamwork and the leadership skills of their quarterback, Tom Brady. Because being a leader doesn’t only mean leading, guiding, motivating, and inspiring your people to become the best that they can be. It also means allowing them to get what they want out of the hard work they do.
Show notes: [0:48] Bucs vs. Panthers [3:17] The good and the bad in terms of leadership [7:09] An important thing a leader can do [9:42] Outro
In this episode, host John Laurito shares his experience of a leader who decided to demonstrate how a task is done but went wrong instead. As a leader, it is good that you want your employees to learn by example from you but be careful of unexpected situations that might push them to avoid the task altogether and not trust your leadership skills.
Show notes: [1:05] Flashback storytime! [8:19] A leader demonstrating a skillset builds credibility [9:49] But show your people a small victory first [12:12] Outro
Oftentimes, we encounter the popular adage that what we perceive is merely the tip of the iceberg, hinting at the vast depths concealed beneath the surface. However, it becomes evident that intentional omissions of pertinent details can lead to unforeseen consequences and leave us perplexed. In the realm of leadership, such practices are unequivocally frowned upon. Today, host John Laurito illuminates the significance of sharing comprehensive narratives, be it in delegating tasks to your employees, presenting proposals, or simply engaging in storytelling. The key lies in meticulously ensuring that not a single crucial detail is left unshared. By weaving a tapestry of transparency, leaders can foster trust, inspire confidence, and engender a sense of inclusion among their team members. In doing so, they cultivate an environment where surprises and guesswork are replaced by clarity and understanding.
Show notes: [0:34] Here’s another story… [3:55] Oftentimes, people are not told the whole story [9:30] A leader’s job is to let people know the full story [10:06] Outro
Being in a crowd where you don’t know anyone despite having the same interest as everybody in that group is uncomfortable and awkward. But being there, not knowing what to do, being surrounded by people who are better than you and who know more about that thing you’re just starting to learn also can be reason enough to get better at it fast. In this episode, host John Laurito talks about how being surrounded by the right people helps you get the results you want because it motivates you to do better and reach the goals you have set for yourself.
Show notes: [2:17] Storytime! [7:00] What setting a goal with a purpose does for you [9:33] Are you surrounding yourself with people that are better than you? [10:59] Today’s takeaway [12:21] Outro
As a leader, part of your role is to make decisions, and more often than not, these decisions are enormous. So how do you make sure you're making the right ones? In today's episode, host John Laurito talks about how leaders can make sure their decisions are sound.
Show notes: [2:15] Quick story for today's episode [7:14] As a leader, be careful with making the decisions solely based on feedback or people's opinion [9:36] On making big decisions—ask this question first [11:32] Outro
Business leaders and hiring managers are pretty much familiar with the dilemma of hiring someone overqualified for a position. More often than not, this doesn’t end well for either or both parties. But in today’s episode, John Laurito shares the instances when this type of hire can work. So if you’re currently in this dilemma or wondering how to go about it, if you’ll do, then make sure to tune in.
Show notes: [0:50] On hiring someone overqualified for a position [2:21] The impact on the organization’s culture and resources [4:10] As the manager/leader, here is what you need to do [7:35] What this person needs to be clear on [11:41] Outro
Welcome to another thought-provoking episode where host John Laurito shares a concept that will impact your team and even your life. Today, he talks about being conscious of doing exactly what you said you’d do, especially if you’re leading a team or running a business. It’s one thing to be accountable for your life, but it’s different when people are watching and depending on you.
Show notes: [1:04] Why are we talking about this in today’s episode? [2:34] Here’s a couple of examples [6:18] What a CEO or business leader should be conscious of [9:45] Sometimes, leaders don’t get it [11:34] Quick takeaway [12:52] Outro
As a leader, it’s vital that you understand your employees well so that you can guide them in their growth in your company. Today host John Laurito shares how a leader can make 1-on-1 meetings with employees compelling and ensure that they don’t feel neglected or dismissed. If you’re struggling with your 1-on-1’s this episode is perfect for you.
Show notes: [1:18] A neglected skill that is important for leaders to have and hone [3:15] Be consistent in holding the 1-on-1 [5:07] Take notes on what goes on during the meeting [9:09] Operate on the assumption that everyone wants to succeed [9:52] Remove the mental roadblocks [11:59] Help them find the solution [13:29] Give them feedback but make it actionable [14:54] Wrap up your 1-on-1 with… [19:45] Outro
The most common New Year’s resolution that people make is to lose weight. Now, it may seem like it’s easy, you just have to train every single day, and then you’ll lose every pound by the end of the year. But is it? In today’s episode, host John Laurito uncovers the reasons why most resolutions fail. From what goes wrong during planning to what people don’t do during execution. Listen in to find out what they are and avoid failing your own resolution this year.
Show notes: [1:33] What’s my version 2.0? [5:50] It’s more than visualization [8:02] Visualize the worst possible scenarios and prepare yourself [14:21] Figure out how to tip the odds in my favor [21:10] Outro
Welcome to 2022! In this first episode of the year, host John Laurito quickly shares a life update that answers why he’s been quiet from the podcast towards the end of 2021.
Now that he’s getting back on track, he wanted to talk about how you have to do what you need to do to develop an option as a leader instead of just giving a flat-out “no.” There are situations when a “no” is warranted, but there is always another solution more often than not. You can ask help from your team to come up with more options—allowing your team member to fly the plane, so to speak. You’d be surprised at what your team can come up with, and it’s pretty much better than just a “no.”
Show notes: [0:53] Quick life (and health) update from John [4:04] Here’s the scoop [7:51] When someone is power tripping [10:13] My message is… [13:17] Think about why someone says “no” [14:49] Bottomline [17:29] Outro
In this episode, host John Laurito is joined by a Relationship Economics Advisor, Educator, and Executive Coach, David Nour. Clients call Nour when they want to leverage the value of their greatest off-balance sheet asset: their relationships. They talked about his new book, Curve Benders, and discussed the importance of building and keeping relationships. Nour wants you to realize the missed opportunity when you’re not fully leveraging the soft skill of relationship building.
For 20 years, David Nour helped leading organizations recognize the many quantifiable ways that relationships drive everything: strategy, innovation, growth, and profitability. He speaks 50-60 times a year and have written eleven books, translated into eight languages including best-selling Relationship Economics (Wiley), ConnectAbility (McGraw-Hill), Return on Impact (Josey-Bass), Co-Create (St. Martin's Press), and the newly released, Curve Benders (Wiley, 2021).
His past work includes engagements with executives at Cisco, HP, Gen Re, Chubb, KPMG, Siemens, Deloitte, Disney, ThyssenKrupp, Marriott, Microsoft, IBM, Equifax, as well as leading industry associations and academic forums.
He serves as an independent director on the boards of two privately-held, venture-backed tech companies, and very much enjoy such roles. On numerous occasions, he moderates senior leadership/board retreats that focus on critical strategic priorities for these organizations.
A native of Iran he immigrated to the United States in 1981 with a suitcase, $100, limited family ties, and no fluency in English. His life since then is completely a function of my ability to develop - and nurture - strong relationships.
Reach out to Nour: LinkedIn: https://www.linkedin.com/in/davidnour/ Web: https://nourgroup.com/
Grab a copy of his book: Curve Benders - https://www.amazon.com/Curve-Benders-Strategic-Relationships-Non-Linear/dp/1119764211
Show notes: [1:33] Nour’s background and the importance of relationships [4:43] Networking vs. relationships [7:07] Relationship currency deposit [11:18] Being too focused on operations [15:23] Lookup relationships and reconnect when you travel [16:20] Diving deeper into Curve Benders [20:00] Outro
In this short episode, host John Laurito talks about the podcast and how he focused too much on tracking the numbers made him lose the enjoyment he felt when he started it. Something leaders can learn from. It’s good to track your company’s numbers and even better if those numbers keep doubling over time but don’t forget that there’s also progress that you can’t see. There’s growth happening within your team that can’t be determined by your numbers, as well.
Show notes: [1:02] Secret of the podcast [5:41] Lesson learned [8:01] Today’s takeaway [9:30] Outro
In this episode, host John Laurito talks about leadership that happens in quiet moments. Although leadership usually happens during high-energy and intense moments, it is more effective when given in noiseless and calm times. So take this episode to heart, and perhaps you can start making changes on how you lead yourself or your team.
Show notes: [1:28] Leadership lesson courtesy of John’s nephew [4:20] It’s more effective during the quiet moments [6:48] Outro
Many of us experience fears when it comes to doing things outside of our comfort zones, such as pursuing a new career, starting a business, or asking for a raise. These fears can leave us feeling uncertain and doubt our ability to succeed. In today’s episode, host John Laurito emphasizes the importance of taking action to overcome these fears. It is helpful to focus on the first step that needs to be taken rather than fixating on the end result. We can gradually build momentum and gain confidence in our abilities by taking action. It's important to remember that taking action is the only way to overcome our fears and achieve our goals.
Show notes: [1:12] Storytime! [8:29] We make the fear worse just by waiting [10:17] Just jump at it [15:22] Outro
In today’s episode, host John Laurito invited the Founder of Rocket Station, Rob Nickell, to talk about something that makes his company unique in terms of its process. Because while some companies like to go traditional and hire people and worry about systems and processes for the new role, Rob makes sure to put the systems in place first before hiring people for the roles. So listen to this episode and learn how this philosophy can also benefit you and your business.
Robert Nickell is an accomplished real estate investor and serial entrepreneur in the business process outsourcing industry. He is CEO of Dallas-based Rocket Station, which he founded in 2018. Rocket Station recruits and trains college-educated Filipino professionals to fulfill various remote roles at small to mid-sized American companies. Under Nickell’s leadership, Rocket Station has become a multimillion-dollar company with 10% month-over-month growth since early 2020 and more than 700 Filipino team members.
Rocket Station is the second BPO company Nickell has founded. For four years, he co-owned Dallas-based Investor Virtual Assistant Services, which provided outsourcing services specifically to the real estate vertical. Previously, he owned the Dallas realty investment firm Greenro Homes.
Nickell earned his BA in business and communications from Austin College in 2009.
You can reach out to Rob at: Website: https://rocketstationcareers.com/ LinkedIn: https://www.linkedin.com/in/robert-nickell/
Show notes: [2:18] Rob’s philosophy in his business and what it looks like in action [5:52] What “develop the systems and processes first” really mean [10:13] Coming across the challenge of having everyone on the same page of the business process [12:10] The ceiling of complexity [14:36] Having harmony in the day-to-day business process as a company culture [17:03] Where to learn more about Rocket Station [18:03] Outro
When you’re a business leader, it’s only natural to want the best employees to help you run your organization. You expect the best from the people you choose to get on board, but can you pass their expectations of you and the role as well? In this episode, host John Laurito talks about what a leader must do before hiring people. Based on his own experience, he shares the things that need to be defined and expectations to be set to hire the A-Players and keep them in your company.
Show notes: [1:06] How do you bring people into your organization? [4:34] Things an A-Player need [7:19] So before you bring A-Players in… [11:51] Outro
Some leaders often have a difficult time letting go of authority or their sense of control on even the smallest part of their business. Ultimately, this results in a complicated and time-consuming process that no one will appreciate. In today’s episode, host John Laurito shares a way to look for and develop your top people. Hence, it enables you to see the people you can trust and, at the same time, allow you to let go of some of the responsibilities your position has as a leader.
Show notes: [1:01] Storytime! [3:57] Smart leaders give their top people authority [4:57] Look at it from a follower’s standpoint [10:50] As a leader, look for your top people and give them confidence [15:03] Outro