THRIVE, a Paychex Business Podcast

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Over-employment, Remote Work Hours, Gen Z Finances, Auto-Renewals

Saison 5 · Épisode 42

jeudi 17 juillet 2025 • Durée 09:35

Employers are getting wise to their over-employed employees – the ones working multiple jobs on the clock and dime of their main boss. Gene Marks says this type of flexibility might be necessary to keep good employees, and he’s OK with it as long as individuals are finishing their work satisfactorily and on time. Speaking of time, Gene points out a report that shows remote workers clocking 2.65 hours less than in-office workers. Plus, Gen Zers scored poorly in financial literacy, startups reach near-historic highs, and small businesses can take a victory lap after winning a lawsuit that allows for the continuation of auto-renewals on subscriptions and memberships. Listen to the podcast.

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

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Author Smiley Poswolsky: Leading Different Generations in the Workplace

Saison 5 · Épisode 41

mardi 15 juillet 2025 • Durée 29:43

Did you know there are now SIX generations in today’s workforce? From the Silent Generation to Gen Alpha, the workplace is a melting pot of perspectives, challenges, and opportunities. In this episode of THRIVE, Gene sits down with workplace expert Adam "Smiley" Poswolsky to decode the secrets of managing multigenerational teams. Smiley shares his insights on bridging generational gaps, fostering inclusion, and why being a coach (not just a boss) is the key to success. Whether you’re a seasoned leader or a Millennial stepping into management, this episode is packed with practical tips and fresh perspectives on building a thriving workplace.

Find more tips and expert strategies to help you bring out the best in every generation here: https://bit.ly/4lxvVFC

Have a question for upcoming episodes or a topic you want covered? Let us know: https://payx.me/thrivetopics

Topics include: 00:00 – Episode preview and welcome 01:18 – Overview of the six generations in the workplace 05:45 – Challenges of hiring young talent 07:08 – Role of managers as coaches 08:14 – Evolving cultures and expectations 09:19 – Providing personal and professional growth opportunities 10:13 – Importance of listening to young workers’ perspectives 11:45 – Shift in finding purpose in life vs. career 15:00 – Polyworking and its implications 18:12 – Adapting to workplace fluidity and new job models 19:45 – Opportunities from federal layoffs 21:25 – Inclusion and the importance of a belonging workplace 22:12 – Practical advice for creating an inclusive work culture 25:33 – Navigating remote work and hybrid models 28:12 – Wrap up and thank you

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

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CEO Joe Woodard: Moving CPAs from Routine Tasks to Trusted Business Advisors

Saison 5 · Épisode 32

mardi 3 juin 2025 • Durée 32:03

Searching for fresh ways to grow your accounting practice or wondering how your CPA could better support your business? Don’t miss Gene’s conversation with one of his accounting idols, Joe Woodard. They explore how Client Advisory Services (CAS) can help accountants level up, boost their profits, and serve their clients in more meaningful ways. You’ll get practical tips for pricing your services, creating service packages that make clients happier (and more loyal), and using technology to turn the old controllership model on its head. Whether you’re an accountant ready to break free from the tax treadmill, a business owner who wants more out of your CPA, this episode is for you.

Check out our suite of tools and resources designed to help financial advisors serve clients with confidence: https://bit.ly/4mQhPjR

Have a question for upcoming episodes or a topic you want covered? Let us know: https://payx.me/thrivetopics

Topics include: 00:00 – Episode preview and welcome 01:33 – Joe Woodard’s background 03:17 – Evolution of client advisory services in accounting 04:54 – Breaking the “treadmill feeling” 06:30 – Pricing problems and how to fix them 10:18 – Building client trust with inclusive service packages 14:15 – Adopting CAS: Smaller firms vs. larger partnerships 15:17 – What CAS really means in practice 18:26 – The role of AI in the future of accounting 22:18 – The power of trust & why human relationships still matter 24:10 – CAS & business journey protection 27:14 – Scalable solutions for CAS 28:37 - Becoming the trusted single point of contact 29:28 – Info about the Scaling New Heights Conference 31:36 – Wrap up and thank you

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

Some Non-Competes Invalidated, Final OT Rule, and Net Neutrality is Back

Saison 4 · Épisode 149

jeudi 2 mai 2024 • Durée 08:08

Federal agencies got on a roll last week by announcing three new regulations that will change how businesses deal with protecting proprietary information, handling overtime and the classifying of exempt and non-exempt employees, and the use of broadband services. Gene Marks shares some thoughts on each of these pocketbook issues and how businesses might approach prior to the rules going into effect.

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

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PA CPA Spotlight: Accounting Firm Challenges – Modernization, Talent Gap, and More

Saison 4 · Épisode 148

mercredi 1 mai 2024 • Durée 31:12

Jennifer Cryder, CEO of the Pennsylvania Institute of CPAs (PICPA), spells out some of the challenges facing CPAs and their firms, largely around hot having clients understand the value of a CPA’s advisory role and sometimes a CPA not grasping the idea that they are advisers. The accounting profession, like almost all industry sectors, faces issues with recruiting and retaining talent. Cryder’s conversation with Gene Marks on Paychex THRIVE, a Business Podcast, sheds some light on how her state association is addressing issues of modernization through AI, professional development, and rethinking the business model firms have used for decades.

Topics Include:

00:00:00: Episode Preview

00:00:54: Introduction of Jennifer Cryder

00:02:12: Challenges facing CPA profession

00:03:24: Examples of challenges, including talent acquisition

00:04:43: Future of CPA firms and the advisory role

00:10:11: What’s happened to the small, local firms?

00:13:26: The value a CPA can offer

00:16:35: Recruiting challenges in the CPA profession

00:19:18: Initiatives For Retaining Good Talent

00:23:09: Metrics and job evaluation

00:27:18: Advice on collaboration with CPAs

00:30:57: Wrap-up and thank you

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

A Future Fueled by AI: Major Shifts in the Labor Market

Saison 4 · Épisode 147

mardi 30 avril 2024 • Durée 33:32

Quickly evolving technology such as artificial intelligence coupled with changing labor dynamics have altered the workplace. Labor economist and MIT professor David Autor delve into these two critical areas in his conversation with Gene Marks on Paychex THRIVE, a Business Podcast, to help the audience understand the shifting trends impacting businesses. They also discuss strategies around integrating AI-driven insights with human expertise.

Topics Include: 00:00: Episode Preview

00:01:01: Introduction of David Autor

00:01:40: Autor’s background

00:03:32: Discussion on industry dynamics

00:03:51: Impacts of AI on labor markets

00:08:33: AI and decision making in various industries

00:09:37: AI and skills re-evaluation

00:11:19: Skills needed for future with AI

00:15:19: AI's current potential

00:17:16: Long-term impact on labor markets

00:18:17: Discussion on potential disruptions of future technology

00:23:16: Discussion on minimum wage debate

00:29:45: Current state of workforce after pandemic

00:33:24: Wrap-up and thank you

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

Starters Buying Businesses, Tipping is Tiring, and What is the Best State to Open a Business?

Saison 4 · Épisode 146

jeudi 25 avril 2024 • Durée 09:29

Looking to start a business? The trend is to buy a business rather than start from scratch, and a recent report shows small-business acquisitions up 10% from the previous year and 3% in the last quarter. Some experts say new borrowers are accepting high interest rates as normal. And if you’re opening a business, another survey found Ohio has all the factors to make it the top spot to start. Gene Marks also shares his insights on the constant tipping and its impact. Watch the podcast.

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

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Texas Restaurant Association CEO Dishes on Membership Value, Tipping, and Childcare Initiative

Saison 4 · Épisode 145

mardi 23 avril 2024 • Durée 35:42

President and CEO Emily Williams Knight helped guide the Texas Restaurant Association and its tens of thousands of members through the COVID-19 pandemic and continues to advocate for legislation that will help restaurants thrive. She shares stories about the industry association’s efforts on Paychex THRIVE, a Business Podcast, to educate and benefit members, as well as her thoughts on why transactional tipping is bad, swipe fees, too, and how getting a childcare initiative established and fostering the second chance hiring initiative will be key to sustaining growth of this billion-dollar industry.

Topics Include: 00:00:00: Episode Preview

00:01:25: Introduction to Emily Williams Knight

00:01:55: The pandemic's impact on the restaurant industry

00:03:14: Impact of pro-business policies during a pandemic

00:06:35: Changes in the restaurant industry post-pandemic

00:08:47: Mission of association as state’s largest private employer

00:11:52: Value of being an association member: education and a voice

00:13:40: Crucial topics and demands within the restaurant industry

00:16:15: Discussion about regulatory measures and compliance

00:16:58: Discussion about tipping policies in the restaurant industry

00:17:18: Discussion on transactional tipping

00:18:07: Importance of experiential tipping

00:21:37: Discussion on swipe fees

00:25:26: Shrinkflation in the restaurant Industry

00:28:01: Minimum Wage Discussion

00:31:07: Child care crisis solution initiative

00:32:53: Second chance hiring initiative

Small Business Confidence Lags, Prep for New OT Rule, and West is Best for Women Owners

Saison 4 · Épisode 144

jeudi 18 avril 2024 • Durée 09:16

Who wouldn’t take an 88.5 on a test? It’s passing. Sadly, the National Federation of Independent Small Businesses Optimism survey isn’t a test – and 88.5 is not great. In fact, it is the 27th straight month that the survey has shown less than optimistic results. Gene Marks takes a look at what might be causing the steady dip, plus he talks about how employers have to prepare for the pending OT rule. Not everything is gloom: Women-owned businesses are thriving out West. Listen to the podcast.

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

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WNBA Drafted a Business Pioneer and Advocate for Women Leaders

Saison 4 · Épisode 143

mardi 16 avril 2024 • Durée 34:21

Cathy Engelbert has shattered a few glass ceilings in her career – first woman CEO of Deloitte and first WNBA commissioner – while still battling the gender imbalance in leadership roles. She shares her journey with Gene Marks on Paychex THRIVE, a Business Podcast, starting with her formative years, her decision to be a working mother while striking work/life balance, the mentorship she received. She also talks about confidence gaps, programs to foster the advancement of women, and the advice and guidance she gives her own daughter.

Topics Include: 00:00:00: Episode Preview 00:01:22: Introducing Cathy Engelbert

00:03:15: Inequality in the Mid-80s Working Environment

00:04:28: Role as a Representative for Women in Business

00:07:05: Challenge of Retaining Women in the Workforce

00:10:01: Value of Role Models and Mentors

00:12:32: Being an Unexpected CEO

00:15:00: Strengths Women Bring to the Workplace

00:16:24: Reflecting on Women's Confidence Growth

00:18:26: Challenges in Encouraging Women to Leadership Roles

00:24:22: Balancing Work, Family and Personal Passions as a Female Leader

00:27:24: Pivoting from Deloitte to Lead the WNBA

00:29:13: Advice for the Young Generation on Navigating Careers

00:33:21: Wrap-up and Thank You

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

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