Explorez tous les épisodes du podcast Three Wise Truck Guys
| Titre | Date | Durée | |
|---|---|---|---|
| Insights on Market Trends, Service Challenges, and Innovative Solutions with PULSE | 21 Oct 2024 | 00:59:08 | |
Welcome to another engaging episode of "The Three Wise Truck Guys" podcast, brought to you from Lawrence, Kansas. This time, our hosts are thrilled to have the insightful John Whitnell back from his sabbatical, adding his valuable perspectives to the discussion. Join us as we dive into the current state of the used truck market, where John shares an optimistic update despite ongoing challenges with supply and pricing stability. In an intriguing conversation, Mark Martincic sheds light on service industry trends, focusing on overcoming customer pushback on pricing and the importance of efficient service processes. Additionally, we explore the significance of attracting new talent to the trucking industry, emphasizing the benefits of recruiting from outside the traditional pool. The episode features a special segment with Amber Kelzer, Director of Business Intelligence, and guest Mark Wille from Kenworth Toronto. They delve into the innovative PULSE tool, a game-changer for dealership operations, providing real-time insights to enhance profitability and efficiency across departments. Tune in for a thought-provoking discussion filled with valuable industry insights and strategies for navigating the evolving trucking landscape. Whether you're a seasoned professional or new to the industry, this episode promises to inform and inspire. | |||
| Navigating Market Challenges: Strategies for Truck Dealerships | 14 Aug 2024 | 00:44:31 | |
Join hosts Keith Ely and Mark Martincic as they discuss the current state of the truck dealership market and effective strategies for navigating slow business periods. In this insightful conversation, they highlight the importance of planning, customer outreach, enhancing the customer experience, and expanding service operations. This episode also features a special guest, Mike Previdi from Gabrielli Truck Sales, who shares his experiences and insights on managing multiple rooftops and integrating new acquisitions. Mike discusses the importance of consistent training, leveraging technology like PULSE, and fostering a positive work environment to ensure business growth and employee satisfaction. Tune in to hear how Gabrielli Truck Sales has successfully implemented training programs and inventory management solutions, and learn about the significant impact these initiatives have had on their operations. | |||
| Parts Management: Reducing Obsolescence and Boosting Efficiency | 24 Jul 2024 | 00:58:50 | |
Welcome to the latest episode of the Three Wise Truck Guys podcast, hosted by Keith Ely from Key Advisors. With regular co-host Mark Martincic and special guests Jeremy Smallwood and Chris Norris, we delve into the intricate world of truck parts management. While our third Wise Truck Guy, John, is still on sabbatical, we've brought in experts to fill the void. In this episode, we revisit our discussion on parts management, focusing on obsolescence reduction, inventory integrity, and the importance of standard operating procedures (SOPs). Jeremy and Chris share their insights and success stories, revealing how effective inventory management can lead to significant cost savings and improved service department efficiency. From the challenges of managing dirty cores to the critical role of vendor-managed inventory systems, this episode provides a comprehensive look at the strategies and best practices that can transform your parts department. Whether you're a seasoned professional or new to the industry, you'll find valuable takeaways to enhance your operations and profitability. Don't miss this deep dive into the world of truck parts management with the Three Wise Truck Guys! | |||
| Let's Talk Parts | 10 Apr 2024 | 01:07:22 | |
The Three Wise Truck guys are joined by Professional Advisor Jeremy Smallwood of KEA Advisors to dive into all things Parts. | |||
| SOPs & The Power of Decisiv | 04 Mar 2024 | 00:52:51 | |
An exciting episode from "Three Wise Truck Guys from Key Advisors" where the spotlight is on transforming service department performance. We explore, with industry veteran Gil Klinger, how the integration of SOPs (Standard Operating Procedures) along with Decisiv, can revolutionize service workflow and overall operational efficiency. | |||
| Unraveling the Dynamics of the Used Truck Market | 31 Jan 2024 | 00:52:49 | |
In this engaging episode of 'Three Wise Truck Guys', join industry experts Keith Ely, John Whitnell, and Mark Martincic as they delve into the complex world of the used truck market. They kickstart a riveting discussion with an overview of the previous year, detailing how 2023 unfolded as a year of correction culminating from a series of changes in the market dynamics that began in 2020. | |||
| Q&A With our Listeners | 14 Nov 2023 | 00:53:15 | |
In celebration of 5,000 downloads, the Three Wise Truck Guys answer questions from our listeners. Do you have a question you would like answered? Reach out to us today and maybe we will answer your question on the next episode. | |||
| Driving Success with Leadership Training | 05 Oct 2023 | 00:57:56 | |
Allen Phibbs joins us again time to wrap up our discussion on leadership training. | |||
| Talking Leadership with guest Allen Phibbs | 01 Sep 2023 | 01:01:47 | |
The Three Wise Truck Guys welcome KEA Advisors Education and Training Director, Allen Phibbs to the podcast to discuss the success of the Emerging Leaders program and growing leadership rolls within your dealership. | |||
| Mid Year Used Truck Market Review | 18 Jul 2023 | 00:47:43 | |
It's the Two Wise Truck Guys in today's episode as John and Keith review the first six months of the used truck market and where the next six months will take us. | |||
| Service Department Continuous Improvement: Managing Rate | 16 Jun 2023 | 01:01:26 | |
Join Keith, Mark and John as they wrap up our series on dealership service departments. | |||
| Service Department Continuous Improvement: Building Structure | 09 May 2023 | 01:00:47 | |
The Three Wise Truck Guys are at it again discussing continuous improvement in the service department. | |||
| Continuous Improvement: A discussion with JB Rihm of Rihm Family Companies | 04 Apr 2023 | 01:00:26 | |
In this episode of Three Wise Truck Guys we welcome JB Rihm and Valerie Woods to the podcast to discuss continuous improvement. | |||
| An Introduction to Successful Service Operations | 07 Mar 2023 | 00:49:57 | |
Mark Martincic leads a discussion on building the structure needed for a successful service department. | |||
| 2023 Used Truck Forecast | 01 Feb 2023 | 00:49:43 | |
This month’s podcast focuses on the 2023 Used Truck Forecast. John Whitnell discusses demand (which remains strong), supply, and where this market is headed this year. It’s going to be a very good 2023 in the used truck market as long as the basic understanding of supply and demand are followed and managed to. As a supplement to the podcast, KEA has John’s market conditions forecast that he will share with our audience. | |||
| Past, Present and What’s to Come In 2023 | 21 Dec 2022 | 01:03:36 | |
Join the Three Wise Truck Guys as they take a look back at 2022, where the commercial trucking industry stands today and what the future of 2023 holds. | |||
| Increasing Parts Inventory Performance | 16 Nov 2022 | 00:47:04 | |
Join the Three Wise Truck guys with guest Kent Ely as they discuss how to increase your parts inventory performance. | |||
| Parts Staffing Productivity with Special Guest Ryan Donald of McMahon | 31 Oct 2022 | 00:57:01 | |
Ryan Donald of McMahon joins the Three Wise Truck Guys to talk about Parts Staffing Productivity. | |||
| Parts Performance with Cody Miller from Bruckner’s Truck and Equipment | 02 Sep 2022 | 01:01:26 | |
Cody Miller from Bruckner's joins the Three Wise Truck Guys and Amber Kelzer of KEA Advisors to discuss Parts Performance. | |||
| DMS Conversions Part 2 of 2 | 17 Dec 2020 | 00:35:58 | |
DMS conversions are one of the most disruptive things a dealership can go through. When’s the best time to do it? What considerations must you take in the selection process? Most importantly, how do you align your organizational processes to the system, no matter which one you’re working with? The Three Wise Guys are experts in this, having successfully assisted in hundreds of DMS conversions and installs in dealerships all over the continent. Mark, Keith, and John had so much to say we’ve split this episode into two parts. | |||
| DMS Conversions Part 1 of 2 | 18 Nov 2020 | 00:46:42 | |
DMS conversions are one of the most disruptive things a dealership can go through. When’s the best time to do it? What considerations must you take in the selection process? Most importantly, how do you align your organizational processes to the system, no matter which one you’re working with? The Three Wise Guys are experts in this, having successfully assisted in hundreds of DMS conversions and installs in dealerships all over the continent. Mark, Keith, and John had so much to say we’ve split this episode into two parts. | |||
| Facility Development with guest Korey Neal | 09 Sep 2020 | 01:05:08 | |
Korey Neal, President at K. Neal Truck & Bus Center, joins Keith, Mark, and John to share his wisdom and experience around breaking ground, growing, and developing the new facilities at K. Neal. | |||
| Supply, Supply, Supply! Analyzing the Used Truck Climate with Lucas Deal | 11 Aug 2020 | 01:08:06 | |
Lucas Deal of Successful Dealer joins the Three Wise Truck Guys to talk about the past, current, and future of the Used Truck world. | |||
| Market Development in Uncertain Times | 01 Jul 2020 | 01:12:57 | |
Market Development expert and KEA Advisor Gary Weisbaum joins the Three Wise Truck Guys for an in-depth discussion on pivoting your sales and marketing efforts to increase parts and service sales. | |||
| Parts Inventory Health | 03 Jun 2020 | 00:51:58 | |
The Three Wise Truck Guys bring in special guest, Amber Kelzer, Director of Business Intelligence at KEA Advisors, to talk about Parts Inventory Health as a strategic initiative at dealerships. Learn how to challenge every piece of your parts inventory management. | |||
| LEAN in the Industry | 06 May 2020 | 01:10:19 | |
Special guest Casey Scheirer talks with the Three Wise Guys about utilizing LEAN concepts in process-change engagements with KEA Advisors customers. | |||
| The Fourteen Principles of LEAN | 01 Apr 2020 | 00:58:18 | |
Join the guys as they cover the fourteen principles of LEAN, and how to apply them during our current crisis. | |||
| Muda, Mura, and Muri: Eliminating waste in the dealeship | 05 Mar 2020 | 00:51:33 | |
Join Mark, Keith and John for part one of a discussion about continuous improvement. | |||
| Garbage In, Garbage out: Healthy Habits for the Parts Department | 13 Feb 2020 | 01:03:09 | |
This month, the guys are joined by special guests from the KEA BI department, Amber Kelzer and Patrick Huizenga, as well as Controller and Inventory pro Kent Ely to talk utilization of DMS and VMI, and healthy habits in the parts department. | |||
| Service Habits | 14 Jan 2020 | 00:48:54 | |
Mark, Keith, and John discuss service department operations: common pitfalls, opportunities, and the various ways a service department can succeed or struggle. | |||
| 2020 Forecast | 25 Nov 2019 | 00:50:04 | |
We share our perspectives on 2020. What should dealerships be doing now to prepare for a year that’s looking to return to normal market conditions? How should you gear up as things settle down? | |||
| Addressing The Why | 05 Nov 2019 | 00:44:33 | |
Join the guys for a discussion on an important part of Change Management: Addressing The Why. When does change work? When does it fail? Can you describe the why to your team? Allen Phibbs is our special guest to talk about the leadership aspect of change. | |||
| Introducing Three Wise Truck Guys | 10 Oct 2019 | 00:45:01 | |
Industry veterans Mark Martincic, John Whitnell and Keith Ely have watched the dealership world change a lot throughout their decades working in it, and they look forward to commiserating, reminiscing, reflecting and observing on their many cumulative years as consultants, talking about what the future may hold for this industry, discussing "good reads" as well as providing insight into what is occurring in our current projects. | |||