In this insightful episode, we sit down with Amy Edmondson, one of the world’s leading management thinkers. As the Novartis Professor of Leadership and Management at Harvard Business School, she is an expert in psychological safety and organizational learning. 

In episode 14 of season 2, she discusses the importance of creating environments where team members feel safe to speak up and how this psychological safety is essential for learning and innovation. She also explores the balance between psychological safety and accountability, emphasizing that these concepts are not in opposition but rather complementary in high-performing teams.

You’ll gain valuable insights into how to foster a culture of inquiry, the role of clear goals in team performance, and practical steps for turning around fearful organizations. Amy’s examples from companies like Pixar and Southwest Airlines offer concrete illustrations of how these principles can be applied in real-world settings.

You’ll find this episode valuable if  you're looking for actionable advice for leaders looking to enhance their team’s psychological safety, accountability, and overall performance.

. . .

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[02:13] Leadership mistakes and psychological safety

[05:26] The role of psychological safety in organizational learning

[08:58] Balancing psychological safety and accountability

[14:07] Characteristics of high-performing teams

[18:09] The impact of clear goals on team performance

[24:12] Turning around a fearful organization

[30:22] Lessons from Pixar and Southwest Airlines

[39:38] Tips for leaders on mastering the art of asking good questions

👉 Check out the resources mentioned here: https://fellow.app/supermanagers/amy-edmonson-harvard-business-school

RESOURCES MENTIONED IN THIS EPISODE:

• Connect with Amy on LinkedIn
• Read Amy’s book The Fearless Organization
• Read Amy’s book Right Kind of Wrong: The Science of Failing Well
• Join the Supermanagers Slack community
• Connect with Aydin on LinkedIn
• Follow Fellow on LinkedIn

In this episode, we sit down with Anthony Onesto, a visionary business leader and the founder of KAE.ai, an innovative AI-based HR platform. Anthony shares his extensive experience in empowering startups and tech companies to unlock their full growth potential. As the Chief People Officer at Suzy, a leading market research software company, and the author of "The New Employee Contract," Anthony provides a wealth of knowledge on leadership, delegation, and the evolving workplace.

Anthony addresses the unique characteristics and expectations of the Gen Z workforce, emphasizing their need for stability and proactive approaches to social issues. He also discusses the transformative impact of AI on business practices, highlighting how tools like ChatGPT are revolutionizing communication and efficiency.

Listeners will gain valuable insights into effective team management, the importance of understanding personal strengths, and the balance of autonomy and trust in leadership. Anthony's approach to meetings and his AI-first philosophy offer practical strategies for enhancing organizational productivity.

This episode will be valuable to you if you're looking to revolutionize your approach to leadership, delegation, managing Gen Z employees, and leveraging AI in the workplace!

. . .

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[03:28] Leadership mistakes and autonomy

[05:13] Importance of understanding personal strengths in delegation

[06:14] The role of brain awareness training in leadership

[09:02] Levels of autonomy and their application in team management

[14:34] Characteristics and expectations of Gen Z employees

[17:24] Gen Z's need for stability and their proactive approach to social issues

[24:39] Importance of diversity, equity, and inclusion in attracting Gen Z talent

[30:22] The impact of AI on communication and efficiency in HR practices

[34:28] Are all your meetings necessary?

👉 Check out the resources mentioned here: https://fellow.app/supermanagers/anthony-onesto-suzy

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Anthony on LinkedIn

Read Anthony’s book “The New Employee Contract”

Read Radical Candor by Kim Scott

Join the Supermanagers Slack community

Connect with Aydin on LinkedIn

Follow Fellow on LinkedIn

Rob Khazzam's tenure on Uber's first international launch team provided invaluable lessons that continue to shape his leadership as CEO of Float.

At Uber, Rob experienced an environment marked by an unwavering focus on talent, a bias for action, and relentless execution. Amidst the intense and fast-paced environment, Rob also recognized the importance of being willing to think really big and go for it.

Rob Khazzam is the CEO and Co-Founder of Float, a revolutionary fintech company helping companies simplify spending through a corporate card and spend management software. Prior to becoming a founder, Rob worked at Uber for 5 years in international expansion and general management in Eastern Europe and Canada. 

In episode 4 of season 2, Rob shares his journey of intense growth from launching Uber in different countries to founding and leading Float. He emphasizes the importance of communication, organization, and reflection in becoming a better manager. Rob also discusses the culture at Float, focusing on values such as talent density, risk tolerance, urgency, customer obsession, and a culture of learning and growth. He shares his insights on hiring excellent talent and the importance of resilience and passion. Rob encourages leaders to stop coddling their teams and instead lead with transparency and context.

Tune in to hear all about Rob’s leadership journey and the lessons learned along the way!

. . .

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[03:11] Going from private equity to Uber

[08:48] How to know when to seize the rocket ship

[15:20] Accountability and focus: key drivers at Uber

[19:57] The problem with unproductive meetings

[23:21] Organizational growth and improved management

[29:05] Building a culture of talent and customer obsession at Float

[33:11] Hiring for culture and continuous growth at Float

[38:24] The importance of risk tolerance in startups

👉 Check out the resources mentioned here: https://fellow.app/supermanagers/rob-khazzam-float/ 

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Rob on LinkedIn

Follow Rob on X

Subscribe to the Supermanagers TLDR newsletter

Join the Supermanagers Slack Community

https://fellow.app/supermanagers/erin-thomas-upwork-making-the-workplace-more-human-how-everybody-wins-with-dei/

How do you get a whole organization behind the ‘why’?

Erin Thomas is the VP, Head of Diversity, Inclusion & Belonging at Upwork, the world's work marketplace that connects businesses with independent professionals around the globe.

On today’s episode, Erin shares exactly how Upwork doubled their Black employee representation in just two years.

She shared what programs were put in place to ensure trust-building and employee development, and how she got the whole organization behind the why.

Erin discusses the impacts a hybrid workplace has on diversity and she shares what hiring tactics organizations can implement to ensure equal opportunities.

Tune in to hear all about Erin’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/brendan-ittelson-zoom-the-success-and-failures-of-a-product-launch/

Are you launching what the customer needs or what you want?

In episode #101, Brendan asks, “are you drinking your own champagne?"

Brendan Ittelson is the Chief Technology Officer at Zoom.

Brendan shared what it takes to scale an organization and how he problem-solves by finding the root cause.

He explained his multi-step approach to how he works with his teams and how to quickly get up to speed in a new role.

Tune in to hear all about Brendan’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/david-sacks-craft-ventures-from-paypal-mafia-to-viral-startups

We asked David about the famous “PayPal Mafia” – and how he was able to recruit all these talented people…

Subscribe to our newsletter to gain access to the exclusive content and his answer here: https://fellow.app/newsletter/

David was part of the infamous Paypal Mafia, the founder of Yammer, and today is the general partner at Craft Ventures.

David shares some incredibly useful information for CEO’s, managers, founders, anyone who is interested in taking their organization to the next level.

David shares his take on introverted leadership, how he tamed the growth at his past hyper-growth companies, when to throw out processes and so much more.

Tune in to hear all about David’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/karen-hebert-maccaro-morning-brew-being-an-unflappable-leader-human-centered-management/

True or false: leaders must remain calm and cool under every circumstance.

Fact: managers shouldn’t always appear stoic or unflappable.

On episode 99, Karen Hebert-Maccaro, General Manager of Education at Morning Brew, shares why extreme unflappability is not necessarily a good thing.

Karen also shares the metrics managers should focus on and how it impacts their image of success.

Lastly, we dive into her four-step delegating framework to ensure effective task management.

Tune in to hear all about Karen’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/jen-hope-coach-overcoming-imposter-syndrome-how-to-use-emotional-regulation-and-waterfall-habits/

Is imposter syndrome being oversimplified in the workplace?

Jen Hope specializes in coaching startup leaders and teams to maximize professional and personal outcomes.

On episode 98, Jen dives into interacting with extroverts and introverts in the workplace and how to lean into their communication style.

We talked about emotional regulation, how managers can tap into their leadership potential, and why imposter syndrome is sometimes oversimplified at work.

Jen also speaks about habitual thinking, re-labelling our experiences and how to navigate through burnout by implementing waterfall habits.

Tune in to hear all about Jen’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/david-hanrahan-eventbrite-hold-the-mirror-dont-paint-the-picture-how-to-lead-an-experienced-team-and-coach-underperformers/

How can you show your team that there is room for improvement?

Hold the mirror up, but don’t paint the picture.

David Hanrahan is the Chief Human Resources Officer at Eventbrite with over 20 years of experience building strong HR teams across organizations including Niantic, Zendesk, and Twitter.

In today’s episode, David shares why you should hire as senior as possible for new positions and what it means to ‘hold the mirror, but don’t paint the picture’.

We also talk about manager training, pre and post-pandemic operations at Eventbrite, and what he learned from participating in a company-wide async week.

Tune in to hear all about David’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/patrick-ewers-mindmaven-the-gift-of-being-heard-how-to-nurture-relationships-and-have-impactful-conversations/

Voicing your positive thoughts about someone else could be the most powerful relationship habit.

This is called positive alacrity.

Patrick Ewers is the founder and CEO of Mindmaven, an executive coaching firm that’s worked with 100’s of leaders.

In today’s episode, Patrick talks about the superpower of fellowship and the importance of taking care of relationships, which is often never urgent on our to-do list.

He also shares the most powerful relationship habit we should all incorporate inside and out of work to have a lasting positive impact on people.

Lastly, we talk about watercooler conversations and how to develop deeper and more meaningful conversations with our colleagues by firing the second dart.

Tune in to hear all about Patrick’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/heidi-hauver-shinydocs-when-you-mess-up-fess-up-why-self-awareness-is-a-leadership-superpower/

How often do you stand up and say, “Oops, I messed up.”?

The next time you mess up and fess up, you will have more trust and credibility with your team.

Heidi Hauver, Vice President, People Experience at ShinyDocs, reminds us that you don’t need to be the smartest person in the room. You need to cultivate a great environment and bring the right people together.

In episode 95, Heidi shares why self-awareness is a leadership superpower and the best ways leaders should be giving and getting feedback.

We also talked about the similarities between leadership and parenting, and the different lessons she learned that everyone can apply to their teams.

Lastly, we covered having a growth mindset in both children and adults, and the practice of active listening.

Tune in to hear all about Heidi’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/dan-greene-impossible-foods-hiring-training-learning-the-3-elements-of-building-high-performing-teams/

What makes high-performing teams? According to Dan, you need 3 foundational elements.

Dan Greene is the Sr. Vice President of North American Sales and Growth at Impossible Foods. Dan also led large teams and revenue-generating business units at Google and Twitter, and has served over 11 years as a Navy fighter pilot.

In episode 94, Dan shares the three elements of building high-performing teams: Hiring, Training and Learning.

Dan also talks about how he learned to lead with data, and not just instinct, and when it is important to bring decision-making to the table.

Tune in to hear all about Dan’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/lloyed-lobo-boast-if-its-perfect-its-too-late-why-you-should-give-up-tasks-and-delegate-projects/

Are you only shipping projects when they’re perfect?

If it’s perfect, it’s too late!

Lloyed Lobo is the Co-founder and President of Boast.AI and also chairs the annual TractionConf.io.

In episode #93, Lloyed shares why the more you give up as a leader, the better.

We also talked about creating a community of practice first rather than product, and Lloyed shared his CAMPER framework around community building that you can implement into your strategy.

Tune in to hear all about Lloyed’s leadership journey and the lessons learned along the way!

Mark Frein, COO of Oyster, discusses how he approaches his role as a multifunctional executive. He emphasizes the importance of focusing on the scope and responsibilities of the job, rather than the title. 

Transitioning from a single-function to a multifunctional executive, like a COO, requires a significant shift in how you operate. According to Mark Frein, whether it's navigating a discussion on service metrics one moment and pivoting to product innovation the next, being able to adapt and change at a moment's notice is vital.

Mark Frein is a seasoned leader and the Chief Operating Officer at Oyster. With decades of experience in the tech industry, including roles as Chief People Officer and a professor in academia, Mark has established himself as a dynamic force driving organizational growth and operational excellence.

In episode 3 of season 2, Mark offers valuable perspectives on effective goal setting, prioritization, and the power of hypothesis-oriented goals in driving success. He delves into prioritizing job scope and responsibilities over titles and shares insights on aligning people practices with business objectives. Mark explores the challenges of fostering cross-functional collaboration and highlights the importance of fostering a cohesive team environment. Drawing from his expertise as an executive coach, he discusses the role of HR in a business context and the significance of systems thinking and multidisciplinary approaches in leadership. Mark also addresses the evolving landscape of remote work in 2024, advocating for inclusivity and equal opportunities in distributed work environments.

Tune in to hear all about Mark’s leadership journey and the lessons learned along the way!

. . .

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[04:02] Context switching as a multifunctional executive

[09:25] Shiny object syndrome

[14:28] Creating cross-functional collaboration

[20:19] Executive coaching in leadership

[28:11] Systems thinking and multidisciplinary approaches

[33:50] The state of remote work in 2024

[39:04] The never-ending craft of being a manager

 👉 Check out the resources mentioned here: https://fellow.app/supermanagers/mark-frein-oyster/

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Mark on LinkedIn

Follow Mark on Medium

Check out the book Range by David Epstein

Join the Supermanagers Slack community

https://fellow.app/supermanagers/michael-bungay-stanier-author-the-best-managers-dont-rescue-they-coach/

How many times have you told your team the answer to their problems rather than ask them questions?

We’ve all done it!

Today’s guest is Michael Bungay Stanier, founder of Box of Crayons and author of “The Coaching Habit” & “How to Begin”.

In today’s episode, Michael dives deep into what it really means to coach. We discuss performance versus development-based coaching, and the 3 principles to be more coach-like.

Michael also talks about the advice monster and why most leaders try to rescue and protect their team.

We also talk about how to incorporate coaching into the everyday and why every goal comes with mosquitoes.

Tune in to hear all about Michael’s leadership journey and the lessons learned along the way!

https://fellow.app/supermanagers/anna-curzon-xero-does-your-team-bring-you-bad-news-how-to-know-if-you-have-a-reward-or-fear-based-culture/

How often does your team bring you bad news? And how do you react to it when they do? 

Anna Curzon is the Chief Product Officer at Xero, and also previously led internet banking at ASB.

In episode #91, Anna talks about the “Xero Magic” and how as leaders, we should bring our “most authentic selves” to work.

She also shares how leaders can be sure they’ve provided enough clarity to their team and how to distinguish if you have a reward versus fear-based leadership style.

Tune in to hear all about Anna’s leadership journey and the lessons learned along the way!

What steps should you take if you are on the fence about hiring a candidate?

Nick Dimitrov, former Amazon Bar Raiser, teaches companies how to hire the best-quality talent that consistently raises their bar.

In episode #90, Nick talks about how leaders can acknowledge and eliminate hiring biases. He also shares who should have the final call on hiring decisions based on the size of a company.

We also talk about defining the bar of an organization and how smaller businesses can compete for talent with large corporations.

Tune in to hear all about Nicks’s hiring habits and the lessons learned along the way!

https://fellow.app/supermanagers/paul-parisi-svb-stop-telling-people-what-they-should-be-doing/ 

Don't assume employees want to continuously grow in a company! 

Today’s guest is Paul Parisi, former President of Paypal Canada and today, the Head of Silicon Valley Bank Canada.

In this episode, Paul shares how philosophy and psychology play a powerful part in leadership.

Learn the differences between motivating a team versus motivating individuals and how leaders can create organizational alignment.

Tune in to hear all about what being a strategic leader means, how to make time in your calendar for future thinking, and how to talk to people on an individual level.

https://fellow.app/supermanagers/scott-williamson-gitlab-can-you-take-a-problem-from-beginning-to-end/

It’s important to know how to manage the synthesizers on your team. But first, let’s understand who synthesizers are and how they work.

Scott Williamson is the Chief Product Officer at GitLab.

In episode 88, Scott breaks down what it means to be a servant leader and how to manage synthesizers.

We also discuss the difference between KPI’s and OKR’s, and how leaders can use those two methods to provide clarity and focus for their team.

Tune in to learn about the signals  Scott watches for to determine where blockers are and he even goes into detail about what a first-class hiring process looks like at Gitlab.

https://fellow.app/supermanagers/remi-guyot-blablacar-you-wont-have-all-the-answers/

What does it really mean to be intellectually honest and how do you disassociate from ideas?

Rémi Guyot is the Chief Product Officer at BlaBlaCar. Rémi is also the author of a biweekly newsletter titled Mind Fooled, where he writes about leadership, design, and how the mind works.

In today’s episode, Rémi explains what it means to be intellectually honest – and how dissociating from ideas can help your team make better decisions.

Rémi also breaks down why the KIST (K-I-S-T) method is wrong, and why it’s our responsibility as managers to digest complex problems before delegating them to our team.

Tune in to hear Rémi’s advice on how to help someone on your team, when you don’t have the answers to their questions.

https://fellow.app/supermanagers/colleen-mccreary-credit-karma-dont-be-the-ceo-of-happiness/

Taking responsibility and ownership is a crucial skill for leaders, but what if there are certain things leaders shouldn’t be fully responsible for?

Today’s guest is Colleen McCreary, the Chief People, Places, & Publicity Officer at Credit Karma.

In this episode, Colleen talks about leading people through acquisition and how managers can lead their team through the turbulence of a big change.

Colleen shares the different strategies she used, like weekly emails and an off-the-bus package, in order to retain a good company culture and navigate changes as smoothly as possible.

Lastly, we talk about why Colleen is NOT the CEO of Culture but rather the product manager of systems and tools.

https://fellow.app/supermanagers/jennifer-goldman-wetzler-optimal-outcomes-stop-playing-the-blame-game/

How do you react in times of conflict? Or, have you ever stopped to even notice?

Today’s guest is Jennifer Goldman-Wetzler, CEO of Alignment Strategies Group, and author of “OPTIMAL OUTCOMES: Free Yourself from Conflict at Work, at Home, and in Life”... which is exactly what we discuss in today’s episode.

In this episode, Jen shares what her personal process of reflection looks like and how having a morning and night reflection document can help you improve your life.

We also dive into conflict habits, conflict mapping, and what leaders can do to help resolve conflict on their teams.

Tune in to hear about the characteristics of the world's best negotiators and what everyone needs to claim in order to show up as their best selves.

Shownotes + resources: https://fellow.app/supermanagers/paul-sloane-are-you-a-lateral-or-vertical-thinker/

How do you think outside of the box and why is it a leadership superpower?

Paul Sloane is a leading Innovation Consultant and author of over 20 books (including The Innovative Leader).

In this episode, Paul tells us about being an open-minded leader and how open-mindedness can break thinking patterns in order to become more innovative.

Paul shares how leaders can think laterally, rather than vertically, in order to keep up with a world that is constantly changing. And he even gives us some tips on how to run a successful brainstorming session with your team.

Tune in to learn what the difference between a manager and a leader is and how transformative thinking will help problem-solving.

Show notes + resources: https://fellow.app/supermanagers/peter-anderton-internal-alignment-change-yourself-change-your-team/

Do you know the two rules of leadership?

Peter Anderton is an Executive Coach who helps directors and their teams go further and faster by creating clarity in their goals.

In this episode, Peter walks us through his two rules for leadership, and which one is most important.

Peter also explains why leaders need to inspire their teams to own projects and instill confidence within them so they can come up with solutions to problems.

There’s a secret formula behind fostering innovation, driving success, and creating positive work environments in large corporations. 

Optimism, coupled with curiosity and kindness, are traits that leaders must embody to create synergies, boost efficiency, and improve working relationships in their organizations. According to Mauro Porcini, these underrated characteristics allow leaders to see progress, stay motivated and overcome any obstacles.

Mauro Porcini is a visionary leader and the first-ever Chief Design Officer at PepsiCo. With a distinguished career spanning renowned organizations like 3M and Philips Design, Mauro has been at the forefront of infusing design thinking into corporate cultures worldwide. He hosts the podcast ‘In Your Shoes With Mauro Porcini,’ where he explores the creative minds shaping our world. Mauro is also an accomplished author, with his latest book, "The Human Side of Innovation,” has earned accolades for his insights into innovation, design, and leadership.

In episode 2 of season 2, Mauro Porcini discusses the importance of dreaming big and creating space for innovation within organizations. He shares his experience implementing the 15% time approach in PepsiCo, allowing employees to work on passion projects. He also highlights the importance of dreaming big and executing ideas through prototyping and experimentation. Mauro also discusses insights from his book, 'The Human Side of Innovation,' which highlights the importance of people in driving successful projects. He concludes by emphasizing the importance of love for the people served, love for what one does, and love for the people surrounding us as key drivers of success and happiness.

Tune in to discover Mauro’s wealth of insights in creating a culture of innovation and kindness in your organizations!

. . .

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[07:49] Surrounding yourself with inspiring people

[15:15] ‘The Human Side of Innovation'

[25:26] The 15% time rule

[30:55] The importance of optimism, curiosity, and kindness in business

[44:27] The three dimensions of love in the workplace

👉 Check out the resources mentioned here: https://fellow.app/supermanagers/mauro-porcini-pepsico/

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Mauro on LinkedIn

Follow Mauro on Instagram and X

Read Mauro’s book ‘The Human Side of Innovation: The Power of People in Love with People’

Check out Mauro’s podcast In Your Shoes With Mauro Porcini

Join the Supermanagers Slack community

Show notes and resources: https://fellow.app/supermanagers/steven-goldbach-geoff-tuff-authentic-is-better-than-decisive/

Leaders must be decisive, it’s part of the job. But what if authenticity mattered more?

In episode 82, Steven Goldbach and Geoff Tuff, co-authors of “Provoke: How Leaders Shape the Future by Overcoming Fatal Human Flaws” explain why authenticity triumphs decisiveness. Steven is the Chief Strategy Officer and Geoff, the Principle of Consulting at Deloitte.

Tune in to hear their insights on human behaviours and experiences and how those aspects tie into leadership.

In this episode, we also cover why experimentation will give you better answers than studying and why leaders should pair curiosity with action.

Chaos isn’t usually something we want to attract or even mimic? But what if it can help leaders embrace change?

Hamza Khan is the bestselling author of "Leadership, Reinvented", “The Burnout Gamble” and is a global keynote speaker – whose TEDx talk “Stop Managing, Start Leading” has been viewed nearly two million times!

In this episode, Hamza explains what a happiness audit is, how it helped him reach his goals, and how you can recreate one yourself.

Tune in to episode 81 to dive into the four hallmarks of inertia and what leaders should do once they see these signs in their organizations.

Coaching may be your intention, but what if you are actually being a motivational micromanager?

Dr. Julia Milner is a professor of leadership at EDHEC Business School, a leadership researcher, and powerful TEDx speaker.

In this episode, Dr. Milner tells us why leaders shouldn’t give advice and what they should aim to do instead.

We also dive into coaching tactics you can implement with your today starting now and how to identify if you are a motivational micromanager.

Tune in to hear Dr. Milner share how you can test for empathy during the hiring process and why empathy is important in a virtual world.

For any team to work efficiently and well, ownership is important. As a leader, how do you motivate your team intrinsically?

Kevan Lee, is the VP of Marketing at Oyster, with previous experience as the VP of Marketing at Buffer and Interim Head of Marketing at Polly.

In today’s episode, Kevan shares why he uses intrinsic motivation with his team and how he offers feedback to encourage more positive behaviour.

We also talk about how parenting philosophy can be tied into management and why asking questions, rather than direct decision-making, often leads to the same conclusion but with more team growth.

Tune in to hear why Kevan uses a lighter-weight approach to decision-making and how he tries to reduce the number of stakeholders for a more efficient process.

As leaders, transformation and great results are what we strive for. But what do we need in order to get there?

Hamish Thomson is the Former Regional President and Global Brand Head for Mars Inc. Today, Hamish is the Author of ‘It’s Not Always Right to be Right’.

In today’s episode, Hamish shares why hiring people who think exactly like you is a mistake and why you need diversity of thought on your teams.

We also learn about the power of curiosity and why willingness and new perspectives can lead to transformational results.

Tune in to hear why leaders need to honour the past, respect the present and provide hope for the future.

In episode 77, Matt Davey shares how to frame meetings as ceremonies and obstacles as opportunities.

Matt Davey is the CXO (Chief Experience Officer) at 1Password.

In today’s episode, Matt walks us through how he experiments with meeting formats as a rapidly-growing team.

We also talk about why Matt labels himself as an optimist and how that helped him during his time as Chief Operating Optimist.

Tune in to hear about the different ways to increase engagement and collaboration as a remote organization and why it’s important to help your team form bonds.

In episode 76, Steven Rogelberg shares the mood of the meeting.

Steven Rogelberg is the author of The Surprising Science of Meetings.

In today’s episode, Steven talks about why energy matters in meetings and how leaders can improve listening, positivity, and engagement with a display of high energy and gratitude.

We also talk about framing meeting agendas as a set of questions to answer to help improve being a good steward of others' time.

Tune in to hear what social loafing is and how a bad meeting leads to meeting recovery syndrome.

In episode 75, Renee Solorzano shares how to onboard and coach your team to their full potential.

Renee Solorzano is the Director of Product Design at Faire and has previously worked at Airbnb, General Assembly, and Squarespace.

In this episode, how she balanced friendship and management when building relationships with her team as a new manager.

We also talk about coaching direct reports to deliver their full potential and how to guide your team into asking themselves the right questions to get optimal results.

Tune in to learn how a fast-growing company like Faire approaches onboarding and how you can implement those processes.

In episode 74, Paul Lem tells us why most of the goals we set are wrong.

Paul Lem is the author of Master Life Faster, a book full of his learning that he wanted to share with others, including his kids.

In this episode, we dive deep into the Pareto principle and how to decide which items are worth pursuing.

We talk about coaching, goal setting, uncovering bottlenecks to achieving great things.

Tune in to hear how the weak win wars and how to become an expert on anything.

In episode 73, Phylicia Jones shares why it is important to have a point of view even if it disrupts someone else’s.

Phylicia Jones is the Senior Director of Global Talent Development at PagerDuty. She is also the creator of PagerDuty’s Learning Weeks to help internal teams learn new skills.

In this episode, we uncover why leaders should use the acronym W.A.I.T. We also dive into data and what to do after you have received feedback so you can turn it into actionable steps.

Let us know what you think of this episode by using the hashtag #Supermanagers on social media.

There’s no such thing as a bias-free workplace.

According to Kim Scott, leaders must proactively look for and root out bias, prejudice, and bullying in the workplace. Rather than waiting for these behaviors to escalate into harmful situations, she advocates for a shared commitment in your organization to dismantle bias, prejudice, and bullying head-on as it arises.

Kim Scott is a co-founder and the renowned bestselling author of the books ‘Radical Candor’ and ‘Radical Respect.’ She has been a CEO coach at renowned tech companies like Dropbox, Qualtrics, and Twitter. Before her coaching career, Kim was a faculty member at Apple University and led the AdSense, YouTube, and DoubleClick teams at Google.

In the first episode of season two, Kim Scott discusses the importance of creating conditions for your employees to do their best work. Reflecting on her own experience, Kim candidly shares the invaluable lessons gained from early leadership missteps, including failing to be an upstander for marginalized women and overlooking her own biases and prejudices. Sharing insights from her newly revamped book ‘Radical Respect,’ Kim offers practical strategies for leaders to recognize and address bias, prejudice, and bullying in the workplace. ​She emphasizes the need for establishing a shared vocabulary, norm, and commitment across your organization to publicly address bias, whether in remote or in-person work settings. Finally, Kim explains the business case for addressing bias and bullying, as diverse workforces perform better and retaining diverse talent is crucial for success. 

Tune in to discover Kim’s tactical and effective strategies for fostering a culture of radical respect in your organization! And don’t forget to pre-order Kim’s latest book Radical Respect, coming out on May 7, 2024.

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Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[04:36] Restructuring ‘Just Work’ into ‘Radical Respect’

[10:16] Distinguishing between bias, prejudice, and bullying

[18:13] Disrupting bullying without overstepping

[23:14] Preventing bias and prejudice in the workplace

[26:55] Creating a shared commitment to disrupting bias

[33:35] Communicating standards in ways people can hear them

[39:49] The business case for addressing bias and bullying

[44:37] Kim’s underrated leadership advice

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/kim-scott-bestselling-author-of-radical-candor-and-radical-respect/

RESOURCES MENTIONED IN THIS EPISODE:

Follow Kim on LinkedIn, X,  Instagram, and Medium

Pre-order Kim’s new book Radical Respect 

Listen to Kim’s podcasts Radical Respect and Radical Candor

Check out Kim’s book recommendations:

• Robertson Davies
• Orlando by Virginia Woolf
• Song of Solomon by Toni Morrison
• Middlemarch by George Eliot
• The Color Purple by Alice Walker

Learn more about Project Include

In episode 72, Kim Scott tells you how to get sh*t done fast and fair at work.

Kim Scott is the author of the famous management book Radical Candor, and most recently, Just Work.

In this episode, we talk about how managers can create a culture of feedback and drive results collaboratively.

We also dive into decision-making and why telling people what to do just doesn’t work. Kim also shares how to incorporate a growth mindset when it comes to making mistakes and why feedback can sometimes be masked as bias, prejudice, and bullying.

Tune in, you are in for a good one!

In episode 71, Jerry Colonna teaches you how to attain radical self-inquiry through the challenges of leadership.

Jerry Colonna is the CEO of Reboot.io and author of  “Reboot: Leadership and the Art of Growing Up”.

In this episode, we talk about asking questions as a leader and how to examine reasons and choices in a unique way.

We also talk about how to free yourself of negative behavior and dive into a lot of concepts and ideas like ghosts in the machine and hashtag #GetCurious.

Tune in to this really unique interview and feel your manager mindsets expand as Jerry asks questions that truly allow you to become more self-aware.

In episode 70, Colin Bryar shares how Amazon improved their hiring process with Bar Raisers and why they ditched Powerpoints during decision-making meetings.

Colin was previously known as Jeff Bezo’s right-hand man during his time as Vice President of Amazon. Today, he is the co-author of “Working Backwards: Insights, Stories, and Secrets from Inside Amazon.”

In this episode, Colin shares the importance of leadership principles and how to implement them.

We also talk about why narratives provide clarity of thought and Colin’s experience writing, reviewing, and exploring them.

Tune in to hear how Colin spent his time at Amazon and the types of meetings he had as a leader.

In episode 69, David Robinson shares why managers must get laser-focused on their standards.

David Robinson is a former Commanding Officer at the United States Marine Corps. Today, he is the CEO of Vertical Performance Enterprise.

In this episode, David explains what a leadership triad consists of and how you can implement each factor to empower your team.

Tune in to find out if you have a high-performing team and how leaders can define standards of performance.

In episode 68, Sarah Gretczko dives into positive reframing and explains why this skill can be used with anyone, from toddlers to business professionals. 

Sarah is a future of work enthusiast and the Executive Vice President, Chief Learning & Insights Officer at Mastercard. 

Tune in to this episode to learn why the future of work is human, and how you can keep a human element in a digital workforce. 

We also learn about reverse mentorship, and how to apply behavioural science in the workplace.

In episode 67, Gary Rogers breaks down how to be a great public speaker and why it is such a common fear for most of us.

Gary is America’s leading Public Speaking Skills Coach. He has over 40 years of experience helping leaders at organizations like Procter and Gamble and Coca-Cola improve their communication.

In this episode, we cover the consequences of not being a good communicator and how this can impact your career in the long run.

Tune in for tips on gaining confidence to become an effective speaker, both in person and virtually.

In episode 66, Kathy Klotz-Guest helps you realize whether or not you are nurturing innovation or if you are sending “shut up” signals.

Kathy Klotz-Guest is a storyteller, humor in business expert, and Founder of Keeping It Human.

In this episode, we talk about the conversations leaders should be having with their team... and how improv can create psychological safety.

We also explore having a template mentality and how leaders should get creative with their approaches in order to build more trust.

Tune in for an entertaining and valuable episode and to learn about the difference between a “Yes, and” and a “Yes, but” mentality.

In episode 65, Dave Bailey explains how managers can use questions as a powerful tool.

Dave has co-founded multiple VC-backed tech businesses, including Ezlearn, Delivery Hero, and Spotnight. Now, as a Founder Coach, his goal is to provide other entrepreneurs with the practical skills that he wished he had.

Dave tells us why staying curious a little bit longer can always get you to the root of the real issue... and why most problems aren’t what they initially seem!

We also talk about goal-setting, OKRs, and how leaders can work backward with initiative.

Tune in for a conversation to learn how to get to the root of issues and set goals that inspire bold action.

In episode 64, Eli Fathi shares why every team should be structured and what an unstructured team looks like.

Eli Fathi is a passionate leader with over 43 years of experience in companies including Telexis, OrbitIQ, Fluidware, Mindbridge.

In this episode, Eli explains the difference between leading with carrots versus leading with sticks and why leaders should eat last.

We also talk about Eli’s leadership style of leading from the front and what it means to have an ‘eyes on, hands off’ approach to managing.

Tune in to hear all about Eli’s impressive entrepreneurship career that has led him to co-found seven startups.

In episode 63, Kieran Flanagan shares the three categories of people that make up fast-growing companies, and which categories leaders fall into!

Kieran Flanagan is the Senior Vice President of Marketing at Hubspot – where he leads a team of over 160 marketers!

In this episode, Kieran shares why you’re in trouble if your team is a direct reflection of you and explains why you shouldn’t hire people that are just like you.

We also talk about team structures, owning goals, and how teams can merge skill sets to create pods.

Tune in for a great episode about team design and how it can be your number one growth lever.

Striking the right balance between growth and stability is a challenge faced by many large organizations today.

It's essential to anticipate and adapt to market changes, and according to Joe Militello, one way to do this is by firmly anchoring your people strategy with your business strategy.

With over twenty years of management experience, Joe Militello is a seasoned people leader in the tech industry. As the Chief People Officer at PagerDuty, Joe oversees the entire People organization, including HR, talent development, recruiting, and diversity and inclusion. He has a proven track record of helping renowned technology companies scale and reach their market potential. Prior to PagerDuty, Joe held senior leadership roles at Pivotal Software, EMC, and even served as a captain in the U.S. Marine Corps.

In episode #188, Joe dives into his expertise in seamlessly integrating the people strategy into every functional unit of your organization, from recruitment to executive development. Drawing from his wealth of experience, Joe emphasizes the importance of reflecting on and refining strategy based on factors like the increasing need for generative AI or market fluctuations. He also shares his insights into building high-performing teams, managing individuals with more experience, and leading teams consciously above the line.

Tune in to discover Joe’s secrets to achieving responsible growth, predictability, and profitability through strategic people strategy!

. . .

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[04:45] Early management mistakes

[10:55] The art of managing people with more experience

[15:30] Above the line vs. below the line leadership

[20:16] Anchoring people strategy in business strategy

[28:08] Incorporating AI into people strategy

[34:00] Training people in their flow of work

[40:22] Final words of wisdom

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/joe-militello-chief-people-officer-pagerduty-rethink-people-strategy/

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Joe on LinkedIn

Follow Joe on X

Learn more about Conscious Leadership

Check out Fellow’s 1-on-1 coaching template and meeting guidelines

Subscribe to the Supermanagers TLDR newsletter

In episode 62, Daniel Terhorst-North explains why, contrary to popular belief, managers don’t manage people, but instead, are the individuals in charge of designing environments and systems of work where employees can be more productive.

We also cover why stand-up meetings are not meant for status updates and the one question that needs to be asked on a daily basis.

Tune in to hear Daniel explain the consequences of delayed feedback and learn a new model to help your team understand intent.

In episode 61 Ryan Bonnici shares why managers should show and tell their teams what their expectations are and how to balance relationships with results.

Ryan has led teams at companies like Microsoft, Salesforce, Hubspot, G2, and now... he is the Chief Marketing Officer at Whereby.

In this episode, Ryan discusses delivering specific feedback and his best practices to scale teams through delegation and autonomy.

Tune in to hear all about Ryan’s technique for inbound recruiting... and even gives us an overview of Whereby’s meeting habit

In episode 60, JP Chauvet explains the importance of tying in workplace culture with outcomes to create high-performing teams.

JP Chauvet is a hands-on executive with years of experience in companies like Atex and Nstein Technologies. Today, he is the President of Lightspeed.

In this episode, JP shares how he uses data to set benchmarks and an inside look at his weekly business review meetings with his team.

Tune in to hear what JP learned early on in his management career that has impacted his servant leadership today.

. . .

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.