Lucinda Rouse and Emily Burt  are joined by Emma Turner, chief executive of Mind in Croydon.

Emma lays bare the operational realities of meeting soaring service demand in the face of cuts to local authority and integrated care system budgets, which form the bulk of Mind in Croydon’s income.

She explains how the charity has formed partnerships with other local organisations at the instigation of commissioners, enabling all parties to innovate and find new solutions to collective challenges.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda Rouse and Emily Burt  are joined by Richard Angell, chief executive of the Terrence Higgins Trust, and Rupert Whitaker, psychiatrist, immunologist and co-founder of the charity. 

They discuss the legacy of fellow co-founder Martyn Butler, who died on 21 February, remembering the use of his home telephone number as the charity’s first support line in the early 1980s.

Rupert shares his memories of Martyn as an organiser and driving force in the organisation’s early days and reflects on the ebbs and flows of their involvement with the THT over 44 years.

Richard shares his perspective on the role played by both co-founders in keeping the THT at the cutting edge, rather than falling into the common trap for charity founders of idealising times past.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda Rouse and Emily Burt are joined by Kate Lee, chief executive of the National Council for Voluntary Organisations, to discuss some of the issues facing the voluntary sector in 2026.

These include ensuring financial sustainability and the role of civil society in a world of uncertainty in the face of some big existential questions.

Kate also shares her reasons to be optimistic, including the next generation of sector leaders coming up and a growing trend of interrogating impact data to improve organisational efficiency.

Register for the free Pounds & Purpose summit here.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Mary Rose Gunn, founder and chief executive of the small charity funder The Fore, to discuss the challenging funding environment facing small charities.

They start by listening to an account by Jane Evans, chief executive of West Norfolk Carers, about the growing difficulty of securing enough funding to keep the charity afloat.

Mary Rose explains why trusts and foundations have historically erred towards supporting specific projects rather than offering unrestricted funding to small charities. 

She describes how this is shifting with the emergence of a new generation of largely self-made philanthropists and provides tips for small charities seeking to strengthen their funding applications. 

Also in the episode, Debra Allcock Tyler, chief executive of the Directory of Social Change, outlines some of the common pitfalls associated with appointing corporate chairs to charity boards and provides suggestions for overcoming them.

Hear more from Jane Evans in Third Sector’s podcast documentary, The End of Charity: What is a world without charity?

Read Debra Allcock Tyler’s column: Corporate chairs – a blessing or a curse?

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Holly Penalver, founder of Indigo Volunteers and volunteer development manager at ShelterBox, and Karolina Praskova, a volunteer at the education charity Climate Ed.

Holly provides pointers for effectively managing the volunteer recruitment stage and stresses the importance of an induction to motivate new volunteers and make them feel appreciated. She also outlines the value of conducting an exit interview when volunteers leave an organisation.

Karolina describes her volunteer journey at Climate Ed, from her motivations for applying to the charity to the importance of simple, open communication channels with staff and the value she takes from volunteer social events.

Also in the episode, senior news reporter Emily Harle shares the headline figures from a record-breaking London Marathon.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

In November 2023, the finance officer of West Norfolk Carers came to a devastating realisation: after more than a year of rejected funding applications, the charity wouldn’t be able to stay afloat for longer than four months.

Several months earlier, the Lankelly Chase Foundation, a grantmaker tackling severe social disadvantage and extreme marginalisation, had reached a similarly terminal conclusion.

After finding that its very existence perpetuated past harms and injustices, the foundation’s leaders decided the best way forward was to shut down.

In the final episode of The End of Charity, Lucinda Rouse is joined by Jane Evans and Julian Corner, the chief executives of West Norfolk Carers and Lankelly Chase, respectively, to ask: what’s next for the charity sector?

Rhodri Davies, Martha Awojobi and Eshe Kiama Zuri consider the road ahead for doing good, while Steve O’Donnell, a recipient of West Norfolk Carers’ services, lays out the impact of the recent rash of charity closures on vulnerable citizens.

Read the transcript.

If you have enjoyed The End of Charity, please consider rating and reviewing the series on Apple Podcasts, Spotify or your podcast platform of choice.

Series writer and presenter: Lucinda Rouse

Editor: Emily Burt

Executive producer: Ollie Peart

Production manager: Louise Hill

Series producers: Riham Maged, Penny Bell, Matt Hill

Studio producers: Nav Pal, Inga Marsen, Til Owen

Art director: David Robinson

Videographer: Julian Dodd

Video producer: Til Owen

Sub-editor: Rachel Jerden-Cooke 

Contributing editor: Andy Ricketts

Voicing support: Emily Harle, Dami Adewale

Concept developer: Rebecca Cooney

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Andy are joined by Matt Corbishley, deputy chief executive of Ashgate Hospice, to discuss the charity’s use of new tech solutions in its operations and service delivery.

Matt explains why Ashgate Hospice encourages staff to experiment with new forms of IT and artificial intelligence, and outlines the benefits of a digital apprenticeship programme to train existing team members.

He provides pointers for other charity leaders considering their approach to new technology and recommends resources such as Hospice UK, Forrester and Gartner.

Also in the episode, news reporter Dami Adewale considers the findings of recent research into legacy giving by Cancer Research UK and Remember a Charity.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

When The Times newspaper’s chief reporter Sean O’Neill broke the story that senior Oxfam aid workers had committed sexual abuse while working in the disaster zone of the 2010 Haiti earthquake, it sent shockwaves around the charity sector and wider society.

O’Neill reflects on his memories of uncovering the scandal, while experts including Chilande Kuloba-Warria and Martha Awojobi discuss how the very foundations of charity can create imbalances of power – and environments in which abuse can thrive.

How do the ways we think about the “haves” and “have-nots” perpetuate these inequalities? And how have the historical roots of charitable work steered us in this direction?

Kolbassia Haoussou, director of survivor leadership and influencing at Freedom from Torture, suggests how the balance can be tipped to allow the people that charities exist to serve to exercise power on their own terms.

With commentary from the philanthropy expert Rhodri Davies.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by the author and mental health consultant Dimple Dhabalia. 

Dimple warns of the dangers facing organisations that focus on their charitable mission at the expense of staff wellbeing. She notes the sense of guilt often felt by humanitarian workers suffering the effects of workplace trauma.

She provides pointers for how organisations can make staff wellbeing a cornerstone of internal policies and processes, including prioritising social connections, supporting rest and recovery and providing constructive feedback.

Also in the episode, senior news reporter Emily Harle provides insight into a recent piece of research into the “NGO halo effect”: a mindset which can lead to unethical behaviour going unchecked in voluntary organisations.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

In May 2018, three climate activists called time on lukewarm campaigning over the climate crisis. They wanted a different and radical approach.

The plan: mass civil disobedience. The name: Extinction Rebellion. 

And the first major act of the movement? Stage an occupation – of the Greenpeace offices in London. 

Why is it that charities are so often perceived to be “the opposite of disruptive?” Experts including The Wildlife Trusts’ chief executive, Craig Bennett, and the domestic violence campaigner Janey Starling outline the legislative and political challenges that defang charities’ ability to campaign. 

Lucinda also speaks to Enver Solomon, chief executive of the Refugee Council, and the Trussell Trust’s Emma Revie about the tussle encountered by charities seeking to both deliver services and advocate for change. With commentary from the philanthropy expert Rhodri Davies.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Andy are joined by Philippa Cornish, head of client experience at the Charities Aid Foundation. 

They discuss the implications of CAF’s report into individual giving, which found a smaller pool of donors giving more led to a total uplift in 2023 in spite of the median monthly figure remaining stagnant at £20 since 2017. 

Philippa provides suggestions for how charities can encourage donors to adjust their monthly donations in line with inflation, including by enhancing trust, and to contribute to unrestricted funding pots.

Charity Changed My Life features the story of a family receiving support from the Martin House Children’s Hospice.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Why donate to a charity if you can just help out a fellow human yourself – or buy a piece of premium fashion that promises to generate a similar result?

In episode three of The End of Charity, Lucinda Rouse explores two very different alternatives to the charity model: mutual aid theory, and the rise of buzzy “for good” business.

The activist and founder of Mutual Aid UK, Eshe Kiama Zuri, discusses mutual aid as an alternative to the “oppressive dynamics” of traditional charitable structures, suggesting that charities could act more effectively and meet community needs by devolving funding to grassroots organisations.

Theo Clay, the former policy manager of the think tank New Philanthropy Capital, identifies the UK’s charity "deserts" – causes and geographical areas that receive insufficient funding. 

And the finance and enterprise development expert Tej Dhami explores the opportunities and pitfalls for businesses looking to capitalise on socially conscious customers while attempting to solve some of the world's biggest problems.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily Burt are joined by Dhivya O’Connor, chief executive of the Cherie Blair Foundation for Women.

Dhivya provides insight into her previous experiences as an interim chief executive, describing the pros and cons of holding a short-term leadership role, and stresses the importance of cultivating a healthy organisational culture from the outset.

She talks about the foundation’s recent research into the use of artificial intelligence by female entrepreneurs and the need for charity leaders to be mindful of the high potential for women to face abuse in the online space.

Also in the episode, senior news reporter Emily Harle shares some snippets from a recent interview with Delyth Morgan, the outgoing chief executive of Breast Cancer Now.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda Rouse and Emily Harle discuss snippets from a recent interview Emily conducted with Matt Stringer, chief executive of the Royal National Institute of Blind People.

Matt provides insight into the RNIB’s transformation programme, which concluded in April, and shares his lessons learned from a significant restructure.

He reflects on the differences between charity leadership and his previous work in corporate retail and gives his reasons for leaving the organisation this month.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Meet Jimmy Donaldson, perhaps better known as MrBeast – the 25-year-old YouTuber who some say is on the verge of sparking a revolution in online philanthropy. 

With more than 236 million YouTube subscribers and an estimated net worth of $500m, MrBeast has turned his focus from filling houses with Lego bricks to curing blind people and building wells. 

Lucinda asks Darren Margolias, the executive director of Jimmy’s charitable venture Beast Philanthropy, why MrBeast’s storytelling may have the edge over charities in reaching a younger generation of potential donors. 

Plus, the philanthropy expert Rhodri Davies and the anti-racism consultant Martha Awojobi ask: is there anything charities could learn from the ways MrBeast taps into the natural human instinct to give back? 

And exactly how ethical are his approaches to making the world a better place?

Listen to The End of Charity: Can MrBeast save humanity? on Apple Podcasts, Spotify or your podcast platform of choice.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Andy are joined by the fundraising historian Marina Jones to track the development of the fundraising profession and perceptions of charity fundraisers through the ages.

Marina, who is leading a history project for the think tank Rogare, traces the roots of fundraising back to the time of Moses. She draws parallels between contemporary fundraising methods and instances of their use centuries before, as well as past mistakes that could be avoided by better knowledge of fundraising history.

She recounts some of her favourite fundraising stories, including a cathedral tower which was constructed by incentivising donors through a reprieve on a ban on eating butter during Lent.

Also in the episode, Andy and Lucinda discuss the recent appointment of three interim chief executives to lead ActionAid UK, and a 20 per cent year-on-year increase in Comic Relief’s recent Red Nose Day telethon.

Read more about Rogare’s history project here.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Subscribe and listen to The End of Charity.

Read the transcript to this episode.

Hosted on Acast. See acast.com/privacy for more information.

Last year the UK food bank network the Trussell Trust distributed almost 3 million emergency food parcels, 1 million of which were for children, up from 50,000 a decade ago.

How has the UK landed in such a severe hunger crisis – and can food banks ever be the solution?

In episode one of The End of Charity, journalist Lucinda Rouse hears from the Trussell Trust’s chief executive, Emma Revie, about the need to reimagine our social contract at a time when demand for charities is greater than ever.

And the philanthropy expert Rhodri Davies traces the history of charity from its mediaeval and Victorian origins to its present state – where “something is fundamentally broken.” 

Read the transcript.

To listen to the uninterrupted series, subscribe to the End of Charity on Apple Podcasts and Spotify.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by the digital specialist Zoe Amar and Karen Marter, head of technology strategy at the British Heart Foundation.

Zoe outlines key developments in the AI space over the past year and how charities are reacting to them, including the use of virtual assistants in working life. She stresses the need for a sector-level response to the increasing normalisation of AI usage. 

Karen describes the function of the BHF’s AI working group, which focuses on education, governance and conducting an ongoing value assessment of AI innovations to the organisation.

She explains how the BHF is learning by doing, supported by infrastructure and frameworks to ensure safe and ethical AI usage, as well as an informal community set up to share information on the latest developments between colleagues. 

Also in the episode, Lucinda and Emily introduce The End of Charity, a new six-part podcast documentary from Third Sector which will be launched on 19 March.

Fill in the survey for the Charity Digital Skills Report 2024 here.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

In a world where need is spiralling out of control and new, radical forces are shaping the landscape for doing good, can charity be the answer to the world’s social and environmental problems?

Lucinda Rouse presents The End of Charity, a new podcast series from the makers of Third Sector. 

Guided by some of the leading voices of the philanthropy world, as well as radicals who believe the current model is on the brink of implosion, Lucinda asks: what are the flaws and contradictions baked into the ways charities work? How has the sector’s problematic past shaped its present? And who are the disruptors – from MrBeast to Extinction Rebellion – who could shake it up for good?

The End of Charity launches 19 March.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Charmaine Griffiths, chief executive of the British Heart Foundation, to reflect on the voluntary sector’s female-dominated workforce and the challenges facing women on their path to senior leadership positions.

Charmaine stresses her conviction that charities need to be representative of the communities they exist to support. She describes heart disease as a disease of inequality, reflected in the fact that only one in eight cardiologists are women. 

She acknowledges that more work needs to be done to level the professional playing field for women and minority groups within the voluntary sector, but warns there are few quick fixes to effect the necessary culture changes.

Also in the episode, news editor Andy Ricketts recounts how an appeal led by the National Council for Voluntary Organisations to uplift public service contracts as costs rise appears to have fallen on deaf ears at the Treasury.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Anaish Yilma-Parmar, head of legacies at the British Red Cross, and Lucinda Frostick, director at Remember a Charity.

Lucinda (Frostick) provides an overview of the legacy market, worth more than £4bn annually, and expectations for further growth in spite of current economic challenges and a probate backlog.

Anaish describes how the British Red Cross takes a collaborative approach across the charity’s fundraising and marketing teams to engage supporters through clear and consistent communications and introduce new and existing donors to the possibility of making a legacy gift.

Also in the episode, Lucinda (Rouse) and Emily assess the wider implications of the announced closure of the Inter Faith Network for the United Kingdom, following the unexpected withdrawal of government funding.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Andy are joined by Liz Tait, fundraising director at Great Ormond Street Hospital Children’s Charity, to discuss progress with the charity’s biggest and most ambitious fundraising appeal to date.

Liz describes the planning process, including the use of campaign peaks to structure and maintain momentum during the multi-year appeal. She provides insight into Gosh Charity’s use of new fundraising methods, such as gaming and streaming channels, and shares learnings for other charities planning appeals during the cost-of-living crisis.

Also in the episode, Andy shares some highlights from his recent interview with Sacha Deshmukh, chief executive of Amnesty International UK. These include fixed term contracts for charity bosses and a ban on AIUK running TV adverts.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

The interview with Liz Tait was recorded prior to news coverage alleging improper practices by fundraising agencies contracted by Gosh Charity.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Suzy Edington, fundraising consultant at JustGiving, and Ellie Putt, senior participant experience manager at the Alzheimer’s Society.

Suzy outlines the changes in fundraising behaviour on the JustGiving platform since the Covid-19 pandemic, with greater volumes of smaller donations and rising levels of regular giving contributing to revenue growth in 2023.

Ellie explains how the Alzheimer’s Society personalises communications with its supporters and equips them with the necessary information to maximise the value of their individual fundraising appeals.

Both stress the importance of making regular updates to fundraising pages and give their tips for sharing strategically on social media platforms.

Charity Changed My Life features the story of a service user of BeLifted, a grassroots organisation supporting women and girls in north London.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Andy are joined by the organisational psychologist and author Dr Susan Hetrick to discuss the drivers of and barriers to workplace toxicity.

Susan identifies unreasonable performance pressures as a key trigger for organisational toxicity. She explains the terms 'normalisation of deviance' and 'cognitive dissonance', which are the key drivers of a toxic working environment.

She stresses the importance of training to equip charity managers with the necessary skills to foster an open and trusting workplace culture and the need for leaders to live and reflect their organisation’s values.

Also in the episode, Andy gives his take on the findings of the latest Good Merger Index, which suggests voluntary organisations weathered the Covid-19 pandemic better than anticipated.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda Rouse is joined by Emily Burt, Emily Harle and Andy Ricketts to dissect the leading stories from the voluntary sector in 2025.

Lucinda delivers a speedy round-up of the year’s charity news before the four discuss their selected top stories. 

These include the launch of the Civil Society Covenant and leadership and governance challenges at Oxfam GB and World Vision UK.

They share their nominations for the year’s strangest stories, from sabotaged locks at a Cheshire museum to the children’s charity whose future was threatened after it bought land that was open to shooting parties.

The team reflects on some recurring trends over the course of the year, from the unwelcome waves of redundancies and charity closures to the effects of rising far-right activism on the sector.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Hatty Evans, head of brand and marketing at Magic Breakfast, and Georgie Howlett, managing director of Stand Agency, to discuss the importance of language in appealing to donors and service users.

Hatty explains how Magic Breakfast, which works to end morning hunger in schools, takes different approaches in its messaging to teachers, parents and donors, emphasising food insecurity, child poverty and academic attainment, respectively.

She stresses the importance of centring the experience of children and families in storytelling and avoiding portrayals of shame, which, although often striking a chord with donors, are isolating and disempowering for parents.

Georgie explains how the incorrect use of language can create unwanted siloes between a charity’s donors and service users, missing opportunities to deepen engagement and build supportive communities. 

She describes how the use of simple, humanising and equalising language has opened up access to mental health services in recent years by removing the stigma around mental illness.

Charity Changed My Life features the story of a service user of One in Four, a charity that provides counselling support to survivors of child sexual abuse, violence and trauma.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Read the transcript.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Andy dissect a recent speech delivered by the Labour leader Sir Keir Starmer to charity bosses, in which he pledged to reset the relationship between the government and the voluntary sector should his party win the next general election. 

Senior news reporter Emily Harle joins Lucinda to explore some of the causes and solutions to burnout affecting charity social media teams.They hear from Paulina Stachnik, head of communications at Women for Women International, about how the charity prepares for a crisis situation on social media. 

Paulina describes the need to balance thoughtfulness with timeliness when responding to negativity and explains how Women for Women International is using ChatGPT to help identify and respond to trends in online interactions with the charity.

Later in the episode, Lucinda and Andy are joined by Shivani Menon, senior researcher at the think tank Onward, to discuss the findings of a new report on the state of philanthropy in the UK. 

Shivani elaborates on the recommendations contained in the report to stimulate giving by the country’s highest earners, including streamlining the Gift Aid system and incorporating philanthropic considerations into financial advice packages.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Ashling Cashmore, head of impact and advisory at the Charities Aid Foundation, and Mandy Rollins, chief executive of Disability Solutions West Midlands.

Ashling explains the six characteristics of a resilient charity, as described in a framework formulated by CAF to guide charities on a strengthening journey. These include effective leadership, financial and operational fitness, and a clearly articulated and understood sense of charitable purpose and impact.

She stresses the importance of ring-fenced funding for long-term investment into organisational sustainability and calls for other funders to support resilience initiatives.

Mandy describes how financial and technical support from CAF through its resilience programme has helped DSWM to bounce back from a turbulent few years. She identifies the charity’s biggest challenge as being the disconnect between its management team and board of trustees, and blurred lines between strategic and operational responsibility. 

Charity Changed My Life features the story of Kevin Massiah, who, thanks to a trip organised by the Willow Foundation, was able to take some much-needed respite from the everyday reality of living with Behçet's disease, a rare condition that causes inflammation of the blood vessels. 

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Tom MacInnes, chief analyst at Citizens Advice, to discuss how the charity is using its unique position to improve understanding of the cost-of-living crisis.

Tom explains how his team used client enquiry data to identify rising energy and private rental costs as two of the most significant drivers. He highlights the growing trend of clients approaching Citizens Advice with more than one problem and explains how the charity is using its service data to strengthen its advocacy work.

Also in the episode, news editor Andy Ricketts reports on how squeezed local authority budgets are placing pressure on voluntary organisations, particularly those providing arts services.

Buy your ticket for the Third Sector Tech Summit here. 

Submit your early bird entry to the Business Charity Awards by 18 January here.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Jane Ide, chief executive of Acevo, and Sue Tibballs, chief executive of the Sheila McKechnie Foundation, to discuss some of the themes and challenges facing the voluntary sector in 2024.

These include the upcoming general election and its implications for the sector; the growing trend of charity closures; and opportunities for collaboration, both within the voluntary sector and with other entities driving social change. 

Sue puts forward her conviction that the coming year represents a powerful moment of reset for charities as they become confident agents of reform, while Jane describes her frustration with the lack of progress in tackling racism and inequality in the sector.

Also in the episode, news editor Andy Ricketts provides insight into the findings of Third Sector’s recent Charity Pay Study, which identifies the highest-paid charity leaders. 

And Charity Changed My Life features the story of a resident of an almshouse apartment provided by the St John’s Foundation in Bath.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda, Andy and Emily discuss the leading stories and trends from the voluntary sector in 2023.

Lucinda delivers an against-the-clock round-up of the year’s charity news before the three discuss their selected top stories. These include the closure announcements by Children England and Lankelly Chase - for very different reasons - and the success of the Big Help Out volunteering initiative.

They share their nominations for the year’s strangest stories, namely the ongoing Captain Tom Foundation saga; tweets from the British Trust for Ornithology falling foul of Twitter; and the logistical nightmare facing the small charity that receives funding from 35 different sources.

Finally, they reflect on some recurring trends in the sector’s news over the course of the year, from the appetite for and reception to campaigning by charities to the rise in instances of strike action and thoughts on flexible working measures.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Ian Joseph, managing director of Trustees Unlimited, to talk about what charities need to think about when creating an effective board. 

Ian describes the key qualities of a good trustee, from having an emotional connection to a charity’s cause to humility, courage and conscientiousness. He provides pointers on how to find the right trustee, starting with a charity’s personal links before casting the net wider, and stresses the need to formulate both a business and a moral case for board diversity to avoid tokenism.

Also in the episode, senior news reporter Emily Harle shares some clips from her recent interview with James Needham, chief executive of Help for Heroes, in which they discussed cross-charity collaborations and the rising importance of legacy giving for the veterans charity. 

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Andy are joined by Miriam Turner, co-executive director of Friends of the Earth, and Victoria Benson, chief executive of the single-parent support charity Gingerbread, to discuss their respective organisations’ move to a four-day working week.

Miriam explains how the change is helping to strengthen the environmental justice movement by enabling a more diverse staff body to further the charity’s cause effectively and authentically.

She provides insight into the necessary preparations and adjustments, from streamlining meeting culture to ensuring effective cross-team collaboration.

Victoria describes how Gingerbread, which is in the early stages of a six-month trial of a four-day week, prepared for the change with the help of a staff working group to balance employee wellbeing and sustained productivity.

They also identify some of the challenges of reducing working days, including meeting congestion on core collaboration days and problems faced by some staff in adapting to new ways of working.

Also in the episode, Andy and Lucinda discuss the implications of the Autumn Statement for the voluntary sector.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Julie Bentley, chief executive of Samaritans, to find out how the charity has rebuilt its volunteer base after it shrank by 30 per cent during the Covid-19 pandemic.

Julie describes how Samaritans’ more flexible volunteering packages aim to attract volunteers from all corners of society. She provides her views on the campaigning climate for charities, and the need for more consistent core funding to help the sector overcome the present financial challenges.

She also stresses the need for a more joined-up and compassionate social care system to identify and assist people with overlapping needs, from financial to mental health support.

Charity Changed My Life features the story of Duaa Falah, executive director for the Iraqi grassroots organisation Mercy Path for Women’s Affairs. Duaa explains how her involvement with Mercy Path and its sister organisation, Mercy Hands, has enabled her to become a force for good in her community.

Also in the episode, Emily provides some background to Third Sector’s new podcast series, The Diff. You can submit your feedback on the first three episodes by recording a voicenote here.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Rory are joined by Wajid Akhter, founder of Charity Week, a student and volunteer-led campaign of Islamic Relief, and Harry Twohig, communities officer at the Brilliant Club, to discuss how charities can tap into students’ inclination to support societal causes.

Wajid outlines the aims of Charity Week, which he established in 2000, and describes how its partner charity, Islamic Relief, provides important support while allowing students and volunteers to assume full leadership of the initiative.

Recent graduate Harry stresses the need for charities to allow students to have genuine ownership of their voluntary work, fostering trust and a sense of belonging. 

He explains why he considers Amnesty International and the blood cancer charity Anthony Nolan to be particularly strong examples of effective charity-student engagement.

Also in the episode, Rory explains the ins and outs of charity job shares, the number of which has gone up by 900 per cent since the Covid-19 pandemic, according to the Chartered Institute of Fundraising. 

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda Rouse and Andy Ricketts are joined by Clara Govier, managing director of the People’s Postcode Lottery.

Clara outlines the process for disbursing funds to charities and explains what the People’s Postcode Lottery looks for in prospective charity partners. 

She gives her thoughts on how funders could work together more effectively and puts forward the case for lifting the sales cap on charity lotteries.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

From the team at Third Sector comes The Diff – a new podcast that spotlights the work of small charities and not-for-profits.

In the final episode of its pilot series, The Diff visits the Synergy Theatre Project to hear about its work with prisoners and ex-prisoners. Guests explain how working with prisoners, ex-prisoners, young offenders and young people at risk of offending reveals the many factors that perpetuate cycles of violence in today’s society. They also share the vital importance of lived experience in Synergy’s work. 

Hosted on Acast. See acast.com/privacy for more information.

From the team at Third Sector comes The Diff – a new podcast that spotlights the work of small charities and not-for-profits.

In the second episode of our pilot mini-series, airing 13-17 November, host Rhianna Dhillon learns how the first-aid charity StreetDoctors empowers young people to become part of the solution to knife crime. Volunteer and medical student Suleiman Shurafa gives a quick-fire guide to the vital first-aid skills that can to save the life of someone who has been stabbed or injured in a violent incident. And chief executive Lucie Russell explains the importance of the charity's trauma-informed work.  

Hosted on Acast. See acast.com/privacy for more information.

From the team at Third Sector comes The Diff – a new podcast that spotlights the work of small charities and not-for-profits.

In the first episode of our pilot mini-series, airing 13-17 November, we ask: what causes a knife crime epidemic – and what would it take to end one?

Patrick Green, chief executive of the Ben Kinsella Trust, and Nathaniel Peat, founder of the Safety Box CIC, discuss the multi-layered factors driving knife crime in the UK, and explain how their work helps to tackle the crisis. Hosted by Rhianna Dhillon.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Andy are joined by Katy Saunders, director at Social Finance, and Mark Jarman-Howe, chief executive of St Helena Hospice, to discuss how charities can make effective use of social investment mechanisms.

Katy explains how the social investment market works and describes its growth over the past decade, presenting opportunities to charities to be both investors and recipients of social finance.

Mark describes St Helena’s journey into social investment as traditional fundraising streams failed to keep up with rising demand. He explains how the charity now provides lottery services to 35 other charities, with an annual turnover of £5m.

They also discuss the potential risks and downsides of social investment, stressing the importance for charities to conduct due diligence into potential partners and acknowledge that grant funding is often preferable.

Earlier in the episode, senior news reporter Emily Harle discusses ways in which charities can engage politicians in the wake of party conference season and with a general election around the corner.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by Rebecca Gray, chief executive of Maudsley Charity, a grant-maker for mental health projects.

Rebecca describes how the recruitment of a new board in 2018 helped the charity to change its approach to funding across thematic, strategic programme areas with input from stakeholders to help influence the charity’s direction of travel.

She explains how the charity balances considerations of need, potential for change and the most appropriate type of funding to make a difference, investing in local projects targeting social groups that lack trust in statutory mental health services, with a view to generating a national ripple effect.

Charity Changed My Life features the story of Lydia Eccleston, who received life-changing support from Endometriosis UK that enabled her to confirm and manage her diagnosis with the chronic condition and the realities it presents.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda takes a look behind the scenes at Barnardo’s as she shadows a day in the life of Becky Rice, the charity’s senior policy adviser for mental health and wellbeing.

Becky outlines the different aspects of her job: from conducting research to responding to government announcements and speaking to children, young people, practitioners and parents to ensure their perspectives and priorities are at the forefront of the charity’s policy recommendations.

She describes her professional path to her current role and provides tips for anyone interested in joining the policy profession, as well as outlining the key qualities she looks for in a budding policy adviser.

Lucinda is joined by Third Sector’s editor, Emily Burt, to reflect on the visit. 

Also in the episode, reporter Rory Poulter provides insight into a range of leading sector perspectives on how charities can collaborate effectively.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Rory are joined by Sophie Tebbetts, head of programmes at the food poverty charity FoodCycle, to learn about the different techniques used to attract and retain the charity’s 15,000 volunteers.

Sophie explains how FoodCycle’s roots in universities have informed its volunteer strategy and enabled it to maintain a healthy roster of volunteers, most of whom fall within the 25 to 45 age range. 

She stresses the importance of flexibility and streamlined induction processes, as well as open communication channels with the charity’s core team and events to recognise and celebrate the critical role played by FoodCycle’s volunteers.

Charity Changed My Life features the story of the forces veteran Brian Brown, who received vital support from Help for Heroes during his recovery from an alcohol addiction and post-traumatic stress disorder.

Also in the episode, Rory sheds light on the news of strike-off action initiated against the English National Opera and the surprise departure of its music director.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily introduce The Diff: a new podcast from Third Sector, currently in its pilot stage, which champions the work of small charities, grassroots organisations and social enterprises working on the front line.

The episode features snippets of conversations between The Diff’s host, Rhianna Dhillon, and five guests. These consist of Meg Doherty, founder of the social enterprise Fat Macy’s; Tom Slatter, head of insights and impact at the social mobility charity The Brokerage; the poet and educator Christian Foley; Alex Smith, senior adviser at the Obama Foundation; and Ben Sweet, manager at Love Squared.

Rhianna and her guests provide their perspectives on the sector and some of the shared societal problems that charities are working to overcome.

The Diff is produced by Inga Marsden, Til Owen, Jide Eguakun, Babajide Osikoya and Nav Pal.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Rory are joined by the talent director Paul Cullen to discuss how charities can form fruitful partnerships with celebrities. 

Paul provides his take on the move by numerous charities to distance themselves from Russell Brand in the wake of the multiple sexual abuse allegations made against the comedian.

The talent director suggests different ways in which charities can gain value from celebrity involvement, from fundraising to policy, as well as manage the associated risks of a charity-celebrity partnership.

Also in this episode, senior reporter Emily Harle looks at Alzheimer Scotland’s public criticism of a video released by Alzheimer’s Research UK, which aims to depict the reality of living with dementia.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Andy are joined by Duncan Shrubsole, director of policy, communications and research at the Lloyds Bank Foundation, and Elizabeth Jiménez-Yáñez, policy and communications manager at the Latin American Women's Rights Service (Lawrs), to talk about charities’ influencing work. 

Duncan highlights the importance of enabling grassroots organisations to influence policy by amplifying their voices, while acknowledging the difficulties of doing so. 

He gives his thoughts on the outlook for influencing work in the current political climate and explains how the Lloyds Bank Foundation is helping to strengthen the capacity, capability and confidence of small charities to engage in influencing work.

Elizabeth describes Lawrs’ work to raise awareness of the plight of Latin American women in the UK who have an insecure immigration status and are experiencing domestic violence. 

She suggests different ways that charities can influence through storytelling and stresses the importance of working in coalition with other organisations, particularly on issues the government is less receptive to. 

Also in the episode, senior reporter Emily Harle makes her podcast debut, commenting on the worrying outlook for sector infrastructure bodies following the announcement that Children England will close after 81 years.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda Rouse and Dami Adewale  are joined by Jane Ide, chief executive of the charity leaders body Acevo, to reflect on some of the issues facing sector leaders.

Jane provides an update on work relating to the Civil Society Covenant, which was published in July, saying more momentum is expected from the government in the first quarter of 2026.

She warns that charity leaders should be lowering their expected time in post due to unsustainable pressures. And she observes that polarisation within organisations needs to be considered as much as the work being done externally to convene and strengthen civil society. 

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by James Cusack, chief executive of Autistica, to debunk some common misconceptions about neurodivergence and neurodiversity.

James, who is autistic, describes his own professional journey and his conviction that workplaces are enriched by colleagues who think in different ways.

He suggests basic workplace adjustments to accommodate neurodiversity to the benefit of all employees and points listeners to Autistica’s Employer’s Guide to Neurodiversity for further guidance.

Also in the episode, news editor Andy Ricketts shares his thoughts on new social media guidance published by the Charity Commission which has allayed the concerns of some in the sector about the role trustees are expected to play in monitoring employees’ social media activity. 

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Emily are joined by the fundraising consultant Lynda Harwood-Compton to discuss successful partnerships between charities and corporate entities.

Lynda, who was the head of philanthropy and partnerships at the Brain Tumour Charity until August, describes a general shift in mentality by corporates to be more strategic in identifying charities with a shared purpose and values, as well as an evolution from corporate social responsibility to environmental sustainability. 

She highlights three very different but equally effective corporate partnerships: Overgate Hospice and the Yorkshire Soap Company; the Marine Conservation Society and Fat Face; and Together for Short Lives and Morrisons. 

Lucy Crisp, head of corporate partnerships at Together for Short Lives, joins the discussion and explains how the Morrisons partnership leans on individual stores’ existing connection with children’s hospices. 

Also in the episode, reporter Rory Poulter provides his perspective on the findings of C&E Advisory’s latest Corporate-NGO Partnerships Barometer, including a predominant focus on the cost-of-living crisis and a likely shift to the use of artificial intelligence to select partners.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.

Lucinda and Rory are joined by the charity coach Steve Allman to discuss how voluntary sector leaders can be better supported in their increasingly demanding roles.

Steve describes some of the common issues clients bring to him and highlights the critical role of boards in cultivating a positive organisational culture which promotes professional development at all levels. 

He explains the distinction between management and leadership and warns against the pitfalls of measuring productivity through to-do lists, which he believes can set unrealistic expectations.

Charity Changed My Life features the story of Claire Clark, whose life has returned to relative normality thanks to the swift intervention of the Hampshire and Isle of Wight Air Ambulance after a serious accident.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Read the transcript.

Hosted on Acast. See acast.com/privacy for more information.