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How to Lead with Empathy in Times of Change - Andrea Herron29 Feb 202400:31:25

In today’s episode, I chat with Andrea Herron, Head of People at WebMD, an HR executive leader, published author of "There's an Elephant in Your Office," and host of the award-winning podcast The HR Scoop. Andrea was recently selected as one of Ragan’s Top Women in Wellness and HR, an Agent of Change in American Healthcare Leader magazine, and a Top Leader in DEIB by Mogul. She lives in Portland, OR with her family and french bulldog Norman.


Our conversation began, as many do, with a candid discussion regarding how life is different today than it was in 2020. When the conversation pivoted to mental health, I was eager to learn more.


Prior to her role at WebMD, Andrea was the Vice President, Human Resources at the Oregon Humane Society. Clearly drawn to organizations making a bigger impact in society, I was curious where that inspiration came from. And how it has informed her professional practice. 


It was a really fun conversation. I learned a lot. And I hope you enjoy listening as much as we did recording it.



Andrea Herron


Andrea Herron is the Head of People at WebMD, an HR executive leader, published author of "There's an Elephant in Your Office," and host of the award-winning podcast The HR Scoop.

She was recently selected as one of Ragan’s Top Women in Wellness and HR, an Agent of Change in American Healthcare Leader magazine, and a Top Leader in DEIB by Mogul. She lives in Portland, OR with her family and french bulldog Norman.

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Thinking Inside the Box

Constraints drive innovation. We tackle the most complex issues related to work & culture. And if you enjoy the work we’re doing here, consider giving us a 5-star rating, leaving a comment & subscribing. It ensures you get updated whenever we release new content & really helps amplify our message.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How EdTech is Shaping the Future of Learning - Jess Weems Thibault22 Feb 202400:40:30

In today’s episode, I chat with Jess Weems Thibault, VP of Growth at HireEducation, a talent service firm that supports education and EdTech partners in the Early Childhood, K12, Higher Education, and Workforce sectors. 


A former-teacher-turned-marketer, Jess works with industry leaders to strategically grow executive, sales, marketing, and product teams in organizations of all sizes with the goal of providing equitable access to education and economic mobility. Jess spent over a decade working in various nonprofit settings, including as a middle-school science teacher. 


I was curious to learn how her unique background influenced her approach to mentoring in the tech and edtech spaces. How she sees technology shaping the future of learning.


It was a really fun conversation. I learned a lot. And I hope you enjoy listening as much as we did recording it.



Jess Weems Thibault

A former-teacher-turned-marketer, Jess Weems Thibault is the VP of Growth at HireEducation, a talent service firm that supports education and EdTech partners in the Early Childhood, K12, Higher Education, and Workforce sectors. She works with industry leaders to strategically grow executive, sales, marketing, and product teams in organizations of all sizes with the goal of providing equitable access to education and economic mobility.

Jess spent over a decade working in various nonprofit settings, including as a middle-school science teacher. She has an MBA from the University of Wisconsin, an MEd in Secondary Science Education, and a BS in Resource Economics from the University of Massachusetts, Amherst.

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Thinking Inside the Box

Constraints drive innovation. We tackle the most complex issues related to work & culture. And if you enjoy the work we’re doing here, consider giving us a 5-star rating, leaving a comment & subscribing. It ensures you get updated whenever we release new content & really helps amplify our message.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How People Analytics Transforms HR into a Profit Centre - Cole Napper02 Nov 202300:33:52

In today’s episode, I chat with Cole Napper, the Vice President of People Analytics & Product Evangelist for Orgnostic, an innovative people analytics, generative AI, data orchestration, & employee listening platform. 

 

Cole Napper is also the Co-Host of Directionally Correct, a People Analytics Podcast that leverages his 12+ years of rapidly escalating experience building HR centers of excellence from the ground up to scale — with an expert focus on People Analytics. 

 

From analyst to business executive, to podcaster, Cole has looked at people analytics from a number of vantage points. And so it was a great opportunity to get his perspective on how far we’ve come and what we can expect from the likes of big data, machine learning and artificial intelligence. 

 

And we had an opportunity to pick up a conversation - how we transform HR from cost center to profit center - in the latest installment of this theoretical exercise. Longtime listeners of the show know this is dangerous ground for me. 

 

It was far-reaching conversation that covered a number of topics relevant to today’s leaders. And I hope you enjoy our conversation as much as I did recording it.




Cole Napper

Cole Napper is the Co-Host of Directionally Correct, A People Analytics Podcast with Cole & Scott and owner of Directionally Correct LLC. He is also the Vice President of People Analytics & Product Evangelist for Orgnostic, an innovative people analytics, generative AI, data orchestration, & employee listening platform. 

 

Cole has 12+ years of rapidly escalating experience building HR centers of excellence from the ground up to scale — with an expert focus on People Analytics. He creates competitive advantage using People Analytics for companies big (Texas Instruments, Toyota, PepsiCo) & not-so-big (Orgnostic, Motive, Booster).

 

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Thinking Inside the Box

Constraints drive innovation. We tackle the most complex issues related to work & culture. And if you enjoy the work we’re doing here, consider giving us a 5-star rating, leaving a comment & subscribing. It ensures you get updated whenever we release new content & really helps amplify our message.

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Matt

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

 

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How Organizations Approach Hiring Ethics - Alex Murphy27 Apr 202100:45:32

Alex Murphy is an Entrepreneur, Investor, and Advisor to start-ups and other companies in the Talent Acquisition Technology (TAtech) industry. He is currently the CEO and co-founder of JobSync, creating a simple, seamless, and secure hiring experience for employers and candidates.

Previously, Alex was a Senior Vice President at Beyond.com, Inc.EVP of eCommerce for The Healthy Back Store and Sit4Less.com and was a co-founder of Job.com.

In this episode, we discuss the Job Sync origin story, the forces that led to its inception, and how its solving traditional frustrations in the job search process. 

Not long ago, technology was viewed as the solution; a democratizing force that assured applicants could digitally apply for roles regardless of location. Organizations saw it as an opportunity to streamline their internal processes, enhance record-keeping and automate many of the repetitive, mundane tasks that take so much time. 

Along the way we lost sight of this. It’s a common refrain that the hiring process is now ‘inhumane’. Candidates apply for roles with little hope of acknowledgement and organizations are enslaved to the administrivia necessary to keep systems running. 

Alex wanted to solve these problems; simultaneously enhance the candidate experience and free up time for organizations to connect with prospective employees. 

We chatted about this, though also a number of other relevant, and timely topics, including transparency in advertising. How predatory practices related to fraudulent job postings are a real threat to individual privacy.

And the importance of intentionally embedding equity and inclusion in the hiring process to ensure fairness of opportunity and that ultimately, the best fit for any role is the one who’s selected. 


Alex Murphy

Alex Murphy is an Entrepreneur, Investor, and Advisor to start-ups and other companies in the Talent Acquisition Technology (TAtech) industry. He is currently the CEO and co-founder of JobSync, creating a simple, seamless, and secure hiring experience for employers and candidates.

Previously, Alex was a Senior Vice President at Beyond.com, Inc.EVP of eCommerce for The Healthy Back Store and Sit4Less.com and was a co-founder of Job.com.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Overcome Bias in Workplace Investigations - Cheryl Otto13 Apr 202100:48:21

Cheryl Otto is the Founder & CEO of OOPS – Ounce of Prevention Solutions and WIN - the Workplace Investigator Network. She is a happily retired lawyer and an industry expert in Canada in the art of workplace investigations. 

Over her 25-year career, she’s conducted 100’s of workplace investigations, consulted on numerous high-profile cases, and has trained over 1000 investigators. And she's a leading expert on the topic of creating respectful workplaces.

Together, we tackled a challenging topic - workplace investigations. Challenging because the topic can be quite controversial. The truth is the majority of people involved in investigations don't have a great experience. They’re not particularly pleasant. And whether you’re a complainant, witness or respondent - investigations can strain relationships. All the more reason to ensure they’re conducted fairly and with respect. 

And so in our time together, Cheryl and I tackle a number of subjects: how you address complaints regarding high-performing or senior employees; how to identify and overcome bias. And the importance of ensuring humanity in the investigative process. 

Whether we like it, or not, investigations occur in every organization. While most of us come to work with the best of intentions, things don't always go as planned. So we need to create a safe space for people to bring forward their concerns to realize inclusive, respectful, diverse workplaces, where everyone can feel welcome, supported and ultimately safe.

Cheryl Otto

Cheryl is the Founder & CEO of OOPS – Ounce of Prevention Solutions and WIN - the Workplace Investigator Network. She is a happily retired lawyer and an industry expert in Canada in the art of workplace investigations. 

She has conducted 100’s of investigations, consulted on numerous high-profile cases, and has trained over 1000 investigators in her 25-year career. Cheryl has served as a subject matter expert to media outlets, the legal profession, industry conferences, and has refined the workplace investigation process over decades.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Humanize Products - Ryan Frederick30 Mar 202100:43:50

Ryan Frederick is a Columbus Ohio-based serial entrepreneur, author of two books: The Founder’s Manual & Sell Naked, and a product person at heart. 

He’s been part of starting and growing several software and service companies. He’s an angel investor; mentors and advises entrepreneurs and start-ups, as well as corporate innovation leaders. And he helps companies build great software products and solve data challenges for competitive advantage as a Principal at AWH, a product and data consulting firm. 

One of the reasons I launched this podcast was to talk to interesting people like Ryan.

An individual who I wouldn’t come across as I focus on enterprise strategy, digital transformation, and immersive tech.

Which is the exact reason I loved this discussion so much. 

I learned a lot in my 40 + minutes chatting with Ryan. We discussed the human elements of building products. The concept of friction, and more specifically, that the best products have the least amount of friction for their end user.

We talked about customer validation, its critical importance for any product owner, and the necessity to approach it ‘in the negative’. People will answer the questions you ask, according to Ryan. So if you ask people what they like about a product, they’ll answer you. What any product owner really wants to know is what their end users don’t like. That’s the catalyst for continuous improvement. 

It’s a topic that has application in so many parts of our lives, and I’m grateful to Ryan for joining us to illuminate some of the darker corners.

Ryan Frederick

Ryan Frederick has had the privilege of being part of starting and growing several software and service companies. He has helped companies grow from inception to viability, through to sustainability. During the evolution of these companies, Ryan has served on company boards and been instrumental in capitalization activities. 

Ryan combines a unique blend of business acumen and technical knowledge having originally been a developer who migrated to the business side. He now helps companies build great software products and solve data challenges for competitive advantage as a Principal at the product and data consulting firm, AWH.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How do we Find Today’s Cultural Architects - Ralph Chapman16 Mar 202100:54:13

Ralph Chapman is a Garland, Texas-based recruitment expert with over 25 years’ of experience. In the last 15 years, he’s specialized exclusively in placing HR professionals. Working with organizational Founders, Boards and CEOs, he has a unique perspective on the evolution of organizations, and more specifically, what they expect from their HR leaders.

The HR profession has undergone an incredible transformation in the preceding 20 years. From administrative, compliance-focused professionals, to strategic, performance-obsessed business partners.

As the pace of change has quickened, Ralph’s been the constant.

The very definition of work is changing; and organizations must rapidly-adapt to become a hybrid; equally adept in both the physical & digital world.

HR professionals are the tip of that spear - tasked with identifying, attracting, hiring, developing & retaining the employees necessary to realize success in this new world. And Ralph is tasked with finding the HR executives organizations need to make this transition.

It’s no small task - every day he’s speaking with Boards & Executive teams who expect more from their HR leaders. And he’s speaking with HR leaders looking to rebrand, retool & re skill in order to remain relevant.

This is the leading edge of organizational change, and over the next 45 minutes, I ask Ralph to share what he’s hearing & seeing. I ask for his impressions of 2020 & what he sees for 2021 and beyond.

If you want a roadmap to how organizations view their talent, this is the episode for you. And it was certainly one of my favourites.

Ralph Chapman

Ralph Chapman has been in recruiting for 25+ years. For the last 15+ years he has specialized exclusively in placing HR professionals. He started HR Search Pros, Inc. 13 ½ years ago because of the need for an HR specific search firm that could truly be a valuable partner for companies looking for great HR professionals and for candidates looking for their next HR opportunity.

He works with HR professionals at all levels, including up to the CHRO/CPO, all over the US (internationally on occasion), in any industry, and any size company.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Approach Job Hunting in a Pandemic - Mike Vaughn02 Mar 202100:42:58

Mike Vaughn is a results-driven people leader with 15+ years of experience in complex, global organizations. A trusted business partner, Mike has held numerous HR leadership roles throughout his career, worked globally; including a 3-year assignment in Paris, and most recently held a completely remote role. 

He brings a wealth of experience and a unique perspective to a question facing many of us. What’s next?!

Mike is in the midst of a job search; balancing professional and personal interests against the backdrop of COVID-19, the largest economic disruption of our lifetimes and the unprecedented uncertainty of it all. 

In this episode, Mike and I discuss his search for his next career opportunity, some of the obstacles he’s facing, and what lessons from the past year that he hopes to bring to his next role. 

It was an awesome chat. I hope you enjoy our conversation as much as I did.

Mike Vaughn

Mike is a results-driven people leader with 15+ years of experience in complex, global organizations.  Mike is a trusted business partner with a proven ability to coach and partner with senior level executives, build strategic relationships, and work with multiple business units to spearhead large-scale projects. 

Mike has held numerous leadership roles throughout his career including recruiting, talent management and HRBP that has taken him around the world, including living in Paris, France for 3 years where he supported numerous large HR initiatives.  Mike graduated from The Ohio State University with a degree in Communications and currently lives in Charlotte, NC where he has worked remotely for the last 3 years.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How Strategic Workforce Planning Informs Talent Strategy - Mikael Wornoo16 Feb 202100:57:10

As the Founder & the Chief Operating Officer at techwolf.ai, Mikaël Wornoo has a background in Computer Science Engineering and is passionate about all things AI in HR.

In this episode, Mikael and I discuss the renewed emphasis on strategic workforce planning, where it’s having the largest impact, and why its principles are essential in designing the hybrid workforces of today.

We also strike a more personal note; discussing our shared love of biohacking, with a particular focus on the importance of sleep. I share my recent challenges with chronic fatigue, and the steps I’m taking to resolve them in service to having a greater impact. 

It was an awesome chat. I hope you enjoy our conversation as much as I did.

Mikaël Wornoo

Mikaël Wornoo is a Founder & the Chief Product Officer at techwolf.ai. He has a background in Computer Science Engineering and passionate about all things AI in HR.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Change the Narrative on Purpose - Chris Thomson26 Jan 202100:45:49

Chris Thomson is the Head Coach for the Student Works Management Program, an immersive development opportunity for full-time students to learn the practical skills necessary for business leadership. They apply those skills by operating their own home services business under the Student Works banner - everything from painting, cleaning, and whatever else their customers need - over the summer break.

But really, Chris is in the business of identifying & developing the next generation of business leaders. With an ambitious goal to develop 1000 millionaires, Chris believes the time has never been better to run your own business.

I’m inclined to agree. 

The days of iron-clad job security in large corporate entities is over. The world is changing, and while the successful enterprises will pivot & succeed, many won’t. And they have a lot to learn from entrepreneurial ventures like Student Works Management.

They’re a coaching organization first. Discussions around integrity, performance & service are commonplace, though not only in an employment context. Chris believes how you show up with your friends, family & colleagues is of equal importance.

He’s right. And his program is developing leaders of tomorrow with a clear understanding of the leadership principles necessary for success.

We had a great discussion; about his journey to Student Works, what he’s learned in the past 30 years in that organization, and what he envisions along the road ahead - for him, his business, though most importantly, the network of young leaders who look to him for guidance, support & mentorship.

Chris Thomson

Chris Thomson is Co-owner and Head Coach of The Student Works Management Program; a prestigious entrepreneur training program for university students across Eastern Canada that helps them develop the necessary skills to become the leaders of tomorrow. There student leaders satisfy over 10,000 customers every summer.

Chris has been doing this for 30+ years and has grown over 161+ millionaires with their proven system.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Own Your Career. Own Your Life - Andy Storch12 Jan 202100:47:05

This discussion was long overdue. 

Andy Storch is a talent development connector, author, speaker, consultant, facilitator & family man, based in Orlando, Florida. He’s also my friend.

And he’s just published his first book: ‘Own Your Career. Own Your Life’, where he helps others take ownership over their careers to create better lives. 

He walks the talk. Andy is one of the most passionate, authentic & service-minded people I know. He’s a natural connector of people - whether it’s the Talent Development Think Tank, a membership community, or his podcast & conference series by the same name, Andy is obsessed with providing value to his tribe. 

And while we’ve spoken many times, this was his first stop on the podcast. In the nearly hour-long conversation, we tackled a number of subjects: individual responsibility, leadership & the role of organizations in a world beyond Covid-19. It’s definitely worth a listen.

If you’re interested in checking out Andy’s latest book on Amazon, find it here: https://amzn.to/3f1axXG

Andy Storch

Andy Storch is an author, consultant, coach, speaker and facilitator on a mission to get the most out of life and inspire others to do the same. Andy Is the author of the book, Own Your Career Own Your Life, which is designed to help professionals stop drifting and take control of their futures.

 Andy is also the host of two podcasts, including The Talent Development Hot Seat and Own Your Career Own Your Life, and the co-founder and host of The Talent Development Think Tank Conference and Community as well as the host of the Talent Development Virtual Summit.

Andy has consulted and taught strategy, sales, leadership, finance, and innovation to business leaders all over the world including companies like Salesforce.com, Oracle, Google, Toyota, State Farm, Red Bull, Deloitte, EY, KPMG, HP, Sony, Cisco, Tiffany & Co and others.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Become a Mirror for Change - Khurshid Anis05 Jan 202100:40:28

Khurshid Anis is a global HR analytics advisor, culture strategist, executive coach & the VP of Human Resources at KeyBank, one of the largest financial services companies in the United States. Key Companies provide investment management, retail & commercial banking, consumer finance & investment banking products to individuals & companies throughout the United States and, for certain businesses, internationally.

It’s the latest stop on what’s been a diverse path of experiences. Khurshid is a business executive & an organizational, personnel & business psychologist, which when blended with her more recent HR analytics practice, gives her a unique perspective. 

And over the course of our discussion we discussed a number of relevant topics: the future of business enterprises, the importance of change leadership & her role as a mentor for organizations like HackingHR.

Her experiences as a GROW program mentor are an opportunity to guide the next generation of senior HR leaders, as they support their organizations in times of unprecedented change. The timing couldn’t be more perfect for this discussion. And I hope you enjoy it.

If you’re an HR leader looking to take the next step in your professional journey, and are looking to a global peer community to support it, you can find more information about the GROW program here: https://grow.hackinghr.io/

Kurshid Anis

Kurshid Anis is a Global Advisor -HR Strategy, People Analytics & Culture professional. She has 15+ years of global consulting, extensive leadership and corporate work experience in human capital space with focus on creating collaborative/high performing cultures and powerful employment brands that consistently win in the marketplace.

Multi industry experience in HR Business Partnership, People Analytics, Organization Transformation, Talent Mgnt./Succession Planning, HR Operations, Corporate Recruitment, Total Compensation and Global Mobility in multinational/fortune 50 corporations as well as small and mid-sized companies. 

Kurshid Currently works as the Vice President - HR Business Partner with Key Bank.

Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Measure the Totality of Reward - Ken Charman & Peter Newhouse29 Dec 202000:45:45

In this episode, we get a rare two-for-one deal. 

Ken Charman is the CEO of uFlexReward, a cutting-edge HR & rewards data platform that collates employee costs (salary, pension, bonus, shares etc) into a real-time platform. 

Peter Newhouse joined Unilever in September 2010 as their Global Head of Reward and a member of the Unilever HR Leadership Team, having previously worked as a senior executive at Ford in North America and as Group Head of Remuneration at Standard Chartered Bank in London. 

They’re business partners & together joined me for a fascinating discussion on total rewards.

To hear them tell it, few global enterprises have a good grip on their employee costs. Regional nuances, incompatible technologies & siloed data sources make it incredibly difficult for organizations to assess the larger picture. And with many organizations restructuring their workforce following the coronavirus pandemic, this data is of vital importance. 

It has clear implications for the organizations of tomorrow & so it’s the perfect time to dive-in.

Together we add humanity to the balance sheet & make a case for employees as an organization’s most-valuable asset.

Ken Charman

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Peter Newhouse

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Navigate the HR Technology Market - Susan Hanold26 Oct 202300:39:36

In today’s episode, I chat with Susan Hanold, HR HCM Strategy Executive, Speaker and Board Director, Formerly Vice President, Strategic Advisory Services, encompassing the organization’s talent, DEI and M&A practices for ADP, a Human Capital Management technology organization. 

Susa helped ADP establish their first Human Capital Management Consulting practice, working with executives at the likes of Chevron, Oracle, Cisco, Starbucks, Microsoft and Amazon on myriad transformational initiatives. And with her broad view of the market, we discussed the current state of the talent economy, and how organizations are responding to meet the challenge.

We later transitioned to a discussion regarding HR technologies, referencing Susan’s recent article in HR Professional Magazine: “Navigating a Crowded HR Technology Market”, sharing her tips on how to navigate the intricate HR Technology terrain.

It was far-reaching conversation that covered a number of topics relevant to today’s leaders. And I hope you enjoy our conversation as much as I did recording it.

 

Susan Hanold

 Susan Hanold is one of the Top Women in HR Technology, Founder of Plan Z Solutions, and a renowned talent strategist!

Susan made the leap from HCM Sales executive to Industry Thought Leader, and since 2004, Plan Z Solutions has been a trusted partner, providing invaluable technology and leadership development advice to clients in their HR strategy initiatives. Known as the Talent Doctor, Susan is an exceptional resource for anyone looking to enhance their teams and engagement strategies.

Susan Hanold serves as Vice President for Strategic Advisory Services and is responsible for working with clients to provide strategy, consultation and practical talent management solutions to help drive organizational change. She is a successful change leader with global experience in both the design and implementation of talent initiatives.

Susan Hanold has more than 20 years of results based leadership experience as an executive coach and organization development expert working with corporations to help them develop their talent strategy. She is a frequent speaker at industry conferences and events.

Susan Hanold is a graduate of Texas Tech University and holds a Bachelor of Science in Education. She also holds a Master of Science degree and Doctor of Philosophy in Leadership Development with a minor in Industrial Engineering from Texas A&M University. 

Susan Hanold
Plan Z Solutions

 

Thinking Inside the Box

Constraints drive innovation. We tackle the most complex issues related to work & culture. And if you enjoy the work we’re doing here, consider giving us a 5-star rating, leaving a comment & subscribing. It ensures you get updated whenever we release new content & really helps amplify our message.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How We See a Future for Mentoring - Lisa Fain22 Dec 202000:42:31

Lisa Fain is a mentoring expert, speaker & coach based in Seattle, Washington.

A practicing lawyer in a major multinational firm for almost ten years, Lisa counselled employers on creating inclusive policies and practices. And recognizing that the best kind of inclusion comes from understanding others’ needs & interests, she became certified as a mediator through Chicago’s Centre for Conflict Resolution. She’s since used her counselling skills to help clients understand and proactively prevent conflict.

A practice that got much more difficult in our increasingly digital world. How do you bridge the gap using a technological medium? What makes an effective mentoring relationship? What are the differences between virtual & physical mentoring?

These are a few of the questions we tackled in our discussion.

We closed our discussion by looking into the future. How can we capitalize on the disruption of 2020 & make mentorship more-inclusive? Its an important question & one Lisa is uniquely qualified to answer.

Lisa Fain

Lisa Fain is the CEO of the Centre for Mentoring Excellence and an expert in the intersection of cultural competency and mentoring. Her passion for diversity and inclusion work fuels her strong conviction that leveraging differences creates a better workplace and drives better business results.

As Senior Director of the Diversity and Inclusion function at Outerwall, Inc., Lisa spearheaded the development, establishment, and implementation of its diversity initiative. Prior to assuming that position, she worked as Outerwall’s in-house counsel, coaching leaders and partnering with Human Resources to establish fair and effective policies and practices that would sustain the organization as it grew in size, revenue, and renown.

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Thinking Inside the Box

Constraints drive innovation. Each week we tackle the most complex issues related to work & culture.

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Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Foster Psychological Safety at Work - Neil Pretty15 Dec 202000:40:13

Neil Pretty wears a few different hats. He’s the Managing Partner, North America for System2 & the Co-Founder / CEO of Aristotle Performance - two organizational psychology & strategy consultancies that make organizations healthier places to be in. 

He’s passionate about creating high-performance environments. With a wealth of experience that spans industry, Neil has coached hundreds of leaders & teams. 

We connected earlier this year (Episode 41: Fearless Conversations) where we scratched the surface of psychological safety in organizations; focusing mostly on the topics from an individual leader’s perspective. And so I was eager to have Neil back to broaden our lens; this time speaking to the team & organizational drivers of psychological safety, to illuminate their critical importance in driving performance in today’s business climate.

Never before has it been so important for organizations to consider psychological safety. Against the backdrop of a global pandemic, economic crisis & widespread social unrest - an organization’s ability to create safety is essential to achieving the very best from the knowledge workers. And Neil brings a refreshing perspective anchored in science & years of practical experience. 

It was such a pleasure connecting with Neil. I always enjoy our chats.

Neil Pretty

Neil Pretty is a People Development Consultant who uses facilitation, consulting, coaching and advisory as he works along-side leaders and teams to develop high performance environments. Having worked in numerous environments leading, coaching or working on over 250 teams Neil has grown his practice from working solely with individuals to working with organisations that want to respond to the changing nature of work.

Neil’s approach comes from experiencing a broad spectrum of what the workplace has to offer and he draws on several tools to help the people he works develop high performance, self-understanding, resilience and self-esteem.

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Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How Experts Approach Leadership Mindset - Alain Hunkins08 Dec 202000:41:23

Alain Hunkins is a sought-after leadership speaker, consultant, trainer & coach. His recent book, Cracking the Leadership Code: Three Secrets to Building Strong Leaders (Wiley, March 2020) launched as the #1 Bestselling New Release in Business Communication on Amazon.  

Over his 20-year career, Alain has led over 2,000 groups in 25 countries, with past clients that include: Wal-Mart, Pfizer, Citigroup, General Electric, State Farm Insurance, IBM, General Motors & Microsoft. He’s designed & facilitated seminars on numerous leadership topics, including: teambuilding, conflict management, communication, peak performance, innovation, engagement & change.

Together, we discuss the history of leadership & the misalignment of traditional 20th century management practices against the backdrop of present-day realities - the 4th industrial revolution. The necessary shift is causing friction; in organizations & educational institutions. We delve into those challenges & propose a roadmap forward that ultimately benefits us all. 

This was one of my favourite conversations in 2020 & I hope you enjoy it.

Alain Hunkins

Alain has designed and facilitated seminars on numerous leadership topics, including teambuilding, conflict management, communication, peak performance, innovation, engagement, and change. 

Alain also serves on the faculty of Duke Corporate Education and has published over 400 articles on leadership. 

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Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How do we Quantify the Importance of Allyship - Jennifer Brown01 Dec 202000:46:56

Jennifer Brown is an award-winning entrepreneur, dynamic speaker and diversity & inclusion expert. She’s the Founder and CEO of Jennifer Brown Consulting (JBC), a strategic leadership and diversity consulting firm that coaches business leaders worldwide on critical issues of talent and workplace strategy. 

A passionate advocate for social equality who helps businesses foster healthier, more productive workplace cultures, Jennifer’s book Inclusion: Diversity, the New Workplace & the Will to Change inspires leadership to embrace the opportunity that diversity represents & empowers advocates to drive change that resonates in today’s world. Her second book, How to Be an Inclusive Leader, is a shortlist O.W.L. Award and Nautilus Book Award winner in Business categories, and provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone can thrive.

Together, we discussed the implications of the Black Lives Matter movement to workplaces; how organizations are & perhaps more importantly, should be responding. The importance of not sacrificing yourself to make others feel comfortable at a time when sharing yourself with the world has never been easier. And in our increasingly-polarized culture, the stakes have never been higher. We close with an incredible discussion surrounding allyship & the resilience business leaders need to push through change fatigue. 

We had an awesome conversation & I hope you enjoy it.

Jennifer Brown

Jennifer Brown is an award-winning entrepreneur, dynamic speaker and diversity and inclusion expert. She is the Founder and CEO of Jennifer Brown Consulting (JBC), a strategic leadership and diversity consulting firm that coaches business leaders worldwide on critical issues of talent and workplace strategy. She is a passionate advocate for social equality who helps businesses foster healthier, more productive workplace cultures.

Her book Inclusion: Diversity, the New Workplace & the Will to Change (2016) will inspire leadership to embrace the opportunity that diversity represents and empower advocates to drive change that resonates in today’s world. Jennifer's second book, How to Be an Inclusive Leader, is a shortlist O.W.L. Award and Nautilus Book Award winner in Business categories, and provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone can thrive.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Communicate Empathically in Crisis - Stuart Knight24 Nov 202000:43:22

Stuart Knight has written, produced & starred in shows that have been seen by over one million people and each year speaks around the world helping some of the planet’s biggest companies reach new levels of success.  

Stuart proudly identifies as an ‘expert communicator’ & was a great sparring partner, as together we tackled some of the most-complex topics I’ve ever discussed on this podcast. The global pandemic has cast a new light on resilience & familiar with his reputation for addressing difficult subjects head-on, I was eager to ask Stuart how he balances conveying a sense of urgency, while also deploying empathy in times like these. And you won’t want to miss the answer.

And I’d encourage you to check out Stuart’s own wildly-successful podcast, “A Powerful Conversation with…”, where he’s interviewed award-winning journalists, authors & filmmakers; including Ziya Tong, Terry O’Reilly & Mike Downie. You can find that here:

https://www.stuartknight.com/category/podcast/

Stuart Knight

Stuart Knight has written, produced and starred in shows that have been seen by over one million people and each year speaks around the world helping some of the  planet's biggest companies reach new levels of success.  You may have seen or heard him on many TV and Radio shows where he is often asked for his expert opinion on high level communication. 

As an international traveller, Stuart Knight writes a sought after blog, hosts a hit podcast and shares videos that are seen by over twelve thousand people every week.  As a critically acclaimed author of two books, Stuart Knight encourages people to boycott what they thought and join a new revolution in thinking. 

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How to Scale Social Impact - Madison Campbell17 Nov 202000:52:28
By her own admission, Madison Campbell has always been a rule-breaker. First defying her parents and leaving high-school to enter the competitive ballet world, before going to college to study epidemiology in space populations, Madison has always forged her own path. 

At a statuesque 5'3', Madison stands tall over the competition; launching several social enterprises. Iyanu, a software development shop based in Lagos, Nigeria, was dedicated to ending the unemployment problem in Western Africa, by placing top talent with partner companies around the world.

Today she leads Leda Health - A Company on a mission to to quell the many systemic shortcomings surrounding sexual assault services. They give a voice to the voiceless and provide the care and resources needed for a full recovery. They’re a company created for survivors, by survivors.

While we originally had this discussion in the early days of the global pandemic, the key sentiments are even more relevant today. We chatted before the Global HR Summit, the first enterprise culture conference presented in virtual reality, to get her thoughts about the potential for the technology. We chatted about social issues, entrepreneurship & leadership. 

We chatted as we always have; openly, honestly & without fear of speaking our individual truths. And this was another one for the scrapbook. I hope you enjoy it.

Madison Campbell

Madison Campbell is a serial rule-breaker and status disrupter. Since defying her parents and leaving high-school to enter the competitive ballet world, to going to college to study epidemiology in space populations, Madison is a well seasoned entrepreneur. Standing at 5'3' she stands tall over the competition, and even started a company before this called "Iyanu", which was a software development shop based in Lagos, Nigeria.

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How Experts See Cybersecurity in 2020 & Beyond - Dominic Vogel10 Nov 202000:39:48

As Founder & Chief Strategist at CyberSC, Dominic Vogel holds a proven track record within cybersecurity across multitude of industries (financial services, logistics, transportation, healthcare, government, telecommunications, and critical infrastructure). He provides strategic security leadership to technology start-ups and small/midsize businesses to proactively solve their cyber risk challenges. 

In this episode, Dominic and I talked about the latest trends in cybersecurity, how organizations are adapting for remote workforces against the backdrop of a global pandemic & the easy measures any organization can put into place to secure their private information.

From Dominic:

“How do we redefine while referring to the security awareness for staff now that you know, staff and employees aren't working necessarily in the same area, uh, that are now all working remotely?”

➡️  Cybersecurity isn’t only an IT issue; it’s an organizational issue.

➡️  How has the global pandemic shifted the approach to cybersecurity for organizations?

➡️  The importance of relationships to translate & convey important technical information. 

I really enjoyed my discussion with Dominic. I hope you enjoy it too! 🙌

Dominic Vogel

Dominic actively participates in the Vancouver security community and is a well-respected cyber security expert for Global BC, CKNW980, News1130, and the Vancouver Sun. Dominic is highly regarded as a cyber security thought leader and was recently appointed to the BC Provincial Cyber Security Advisory Committee. Dominic has performed his cyber comedian routine for BrightTALK Security Summits, MISA Spring Conference, Cyber Security Summit West, Blancco Security Days, NYIT Cyber Security Symposium, Calgary Cyber Security Congress, Youth Achieving Success, Delta Chamber of Commerce, Vancouver Enterprise Forum, Vancouver SecSIG, Vancouver ISACA, BC Aware Day, Launch Academy, Start-up Canada (Start-up Chats), World Mining Summit, ISACA CSX North America, Business-in-Vancouver Digital Privacy & Security Series, RSA Conference, and InfoSec World.

Dominic focuses much of his energy on providing strategic security leadership to technology start-ups and small/midsize businesses to proactively solve their cyber risk challenges. He strives to provide practical cyber security advice to his clients and actively turning the security consulting world upside down.

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Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How Asian Employers Brand Themselves - Sam Neo03 Nov 202000:49:09

Sam Neo is a founder of 2 start-ups: People Mentality Inc, one of APAC's top 10 HR and Employer Branding consultancy firms & Stories of Asia, a story-tech platform designed to give the Asian business community a voice.

He’s worked with some of the largest organizations in the APAC region: Singtel Group, Under Armour, and Mitsubishi. And as a millennial HR thought leader, Sam is regularly invited to share his insights on organizational culture, talent & strategic HR. 

In this episode, Sam shares the latest from the APAC business region. 2020 has been a trying year around the world. The impacts of a global pandemic, economic recession & civil unrest reverberate in every corner of the world. Which makes for an interesting backdrop when discussing employer branding - how organizations position themselves to prospective job applicants.

Sam Neo

Sam Neo is currently a founder of 2 start-ups. The first being People Mentality Inc, one of APAC's top 10 HR and Employer Branding consultancy firm that helps organizations become an Employer of Choice while his recent venture, Stories of Asia, a story-tech platform that was set up to empower the Asian community with a voice through storytelling.

As a trusted advisor, he has worked with leaders in various large and reputable organizations in Asia such as Singtel Group, Under Armour, Mitsubishi Heavy Industries, ING Bank, RB, Jurong Port and more. As a millennial HR thought leader, he is regularly invited to deliver keynotes at conferences in the region. In addition, Sam has also been invited to share his insights as an HR and Millennial expert on national TV and radio channels as well as being featured on major publications such as The Business Times and Straits Times.

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How Hybrid Work Had Evolved - Len Ptak27 Oct 202000:32:46

In this episode, I chat with Len Ptak, an experienced global leader with a passion for inspiring others. 

For many years, Len lived the hybrid work / life many of us have now been thrust into. As an individual contributor and leader. 

Together we discussed how he learned to best select, manage & develop remote teams - a circumstance that many of us are now  facing for the first time. 

According to Len:

“Through my 25 years of working remotely, I've travelled around the world, working with clients onsite remotely. And I think the biggest change that I have noticed is that the environment in which we work today will never be the same”

It was a real pleasure speaking with Len, and I hope you enjoy it.

Len Ptak

Len has a wealth of experience in helping professionals and their teams drive successful business outcomes.

He is a senior, globally-experienced leader with a passion for inspiring others.  Known for finding & developing leaders for high performance teams.  Assisting entrepreneurs in leading complex business initiatives while helping teams develop strong business leaders. Len had experience in multiple industries, including;  finance, insurance, retail, communications, logistics, manufacturing plus travel & transportation.

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How to Use Neuroscience in Marketing & HR - Prince Ghuman20 Oct 202000:51:46

In this episode, Prince Ghuman and I are going to discuss a topic that may be relatively new to what HR and more broadly other leaders can learn from the marketing function-the neuroscience of marketing. This is such a cool topic to discuss! 
 
 From Prince:

“There are opportunities for advancement and experiential learning opportunities and chance to be involved in certain projects or to have access to certain meetings or different discussions. There are lots of ways to create value inside of organizations. And there are lots of different ways to incent people to drive performance.”

➡️ What is memory science?

➡️ What drew Prince to neuromarketing, to begin with?

➡️ The role of neuroscience in extracting the most amount of performance from individuals and teams in service to a broader organizational goal.

➡️ How we as a society view work and the context in which we view it.

 Prince Ghuman

Prince Ghuman started his first company as an undergrad at the University of California at San Diego. He went on to be the founding head of marketing at BAP, one of the first digital automotive platforms and current leader in the automotive e-commerce space. 

Most recently, he held dual roles as the US Director of Consumer Marketing and the Global Director of B2B Marketing for OFX. He was named one of the Shakers and Movers by the San Francisco Chronicle. He is a professor of neuro-marketing at Hult Int'l Business School, speaker at TEDx, and a contributor at Forbes. 

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How companies are bought and sold today - Arthur Petropoulos19 Oct 202300:32:19

In today’s episode, I chat with Arthur Petropoulos, Founder & Managing Partner at Hill View Partners, a Providence-based investment firm that specializes in mergers & acquisitions, business sales/exits, and capital advisory services for middle-market and lower middle-market companies.

 

Arthur founded Hill View Partners in 2016 after a successful tenure on Wall Street as an Investment Banker, Private Equity Investor, and Head of Mergers & Acquisitions and Corporate Development for a high growth Operating Company.

 

The first half of this 2023 saw M&A activity in the U.S. experience a significant decline in dollar value, falling by 41 percent compared to the same period last year. However, the number of deals decreased by only five percent, according to a recent report from Korn Ferry.

 

What are the common traps that many business owners fall into during the process of selling or exiting their businesses?

 

How has the availability of artificial intelligence impacted his strategy? 

 

How does he see this sector evolving over the next 5-10 years?

 

Arthur was kind enough to stop by and let me pick his brain. I hope you enjoy our conversation as much as I did recording it.



Arthur Petropoulos


Arthur Petropoulos founded Hill View Partners in 2016 after a successful tenure on Wall Street as an Investment Banker, Private Equity Investor, and Head of Mergers & Acquisitions and Corporate Development for a high growth Operating Company. Of note, Arthur served as the Co-Head of the Internal Private Equity group at Cantor Fitzgerald / BGC Partners, and was the Director of Corporate Development for a diversified Business Services Company.

 

Arthur works hand in hand with all clients, and has led numerous successful transactions in our sole focus area of Selling/Exiting and Securing Capital/Financing for Privately Held Family, Entrepreneur, and Small Investment Group owned Businesses generating $400k to $4 Million of EBITDA spanning from Software to Diversified Business Services to Distribution/Manufacturing, and all industries in between. 

 

Arthur is a Rhode Island native, having earned his undergraduate Business Degree from Providence College and his Juris Doctorate with a focus of Corporate Transactions and Finance from Roger Williams University School of Law.



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How to Find Pathways to Belonging - Bryan Wish13 Oct 202000:39:31

Bryan Wish is the founder of BW missions, an organization that helps entrepreneurs, CEOs and authors build their communities and amplify their voices. He is also a Host of The One Away Show, a podcast that connects thought leaders to young professionals and explores the stories of people who made the one call sent the one email or had the one experience that made the difference to them and set them on a better path forward.

In this episode, Bryan and I talked about the coolest topics about belonging, standing on your own, finding your path and building your brand online.

From Bryan:

“I don't have this crystal ball to say, hey, here's your purpose. But I do think starting with getting a really strong grip of who you are and why you do the things you do, I lead you to the steps that you want to take in your life down the path that makes sense for you is what I am constantly doing.”


➡️How should your path look like and how should you build your life's plan and purpose around that? 

➡️The path to self-discovery. We're always continuing to discover ourselves and rollover new rocks and shed new layers.

➡️ The idea of reverse engineering your tombstone. Yes, you heard that right. 

Such an awesome time to create this podcast episode! I hope you enjoy it too! 


Bryan Wish

Through self discovery, Bryan has been able to help build multiple start-ups at the centre of helping others find their pathways by building tribes of their own and sharing their voices. Today that represents BW Missions, an organization that helps transform experts into thought leaders such as Allen Gannett (Author of The Creative Curve), Rick Smith (CEO Axon formerly TASER), Denise Gosnell (Head of Data at DataStax) and many more.

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How to Build Resilient Organizations - Tim Mulligan06 Oct 202000:49:01

Tim Mulligan is the chief HR officer for Vulcan, a Seattle-based organization that was originally founded by the late Paul Allen who also happens to be one of Microsoft's original founders and the organization is set up to realize Paul's vision. 

In this episode, Tim and I are going to talk about topics revolving on building resilient organizations and the Five Point Model that are very timely with all that’s happening in the world right now as well as Tim’s background, experiences, and what led to what he is today.

From Tim:

“Resilience is evermore important now with the pandemic and the surge in remote working and this new, what is this new workplace going to be? You know, right now, People in our employees ask quite a bit like nothing more than to get back to normal. And I think the big question is what does that mean?”

➡️  Keeping the employees safe, pivoting the entire workforce to be productive and remotely or where they might work. And of course, managing things like virtual layoffs or furloughs while trying to protect health benefits during the pandemic.

➡️ The Five-Point Model from his book: "Roar: How to Build a Resilient Organization the World Famous San Diego Zoo Way"

➡️ Oscillating between the physical and virtual world in the new normal

➡️ How does company culture thrive in the new normal?

Tim Mulligan

Tim Mulligan is the Co-Author of the Best-Selling leadership book "Roar: How to Build a Resilient Organization the World Famous San Diego Zoo Way." 

His professional experiences include 12+ years as the Chief Human Resources Officer at the San Diego Zoo. He’s presently the Chief Human Resources Officer at Seattle-based Vulcan Inc., the engine behind philanthropist and Microsoft cofounder Paul G. Allen's network of organizations and initiatives.

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How an Expert Defines Phygital Transformation - Vivek Ravi29 Sep 202000:44:41

Vivek Ravi is an HR Executive, Design Thinker & Digital Humanist. In his role as Tata Consultancy Service's Head of Talent Development for North America, he leverages experiences in human resources, computer science and program management to discuss 'phygital' transformations - the intersection between the physical space & the digital world.

In this episode, Vivek and I discuss the collaboration of HR and technology, and the idea that people are organization's most-prized assets.

From Vivek:

It's been an exponential journey and I strongly believe that we were able to enable these learners and overall, I think the benefits out of it when really by taking that step to bridge this gap between human resources, technology and enabling create experiences for people.”

Questions we ask:

➡️ What’s a day-in-a-life of Vivek Ravi look like?

➡️ How did changing career paths from computer science to human resources influence his thinking around transformation?

➡️ With the HR profession growing in complexity, does it need a massive retool?

Organizations have come to the realization that in most cases, projects are successful or unsuccessful on the strength of people. It isn't the technology, the project plan, but the people who assure successful organizational transformations.

It was a fascinating discussion and I hope you enjoy it!

Vivek Ravi

Vivek is currently the Head of Talent Development for North America. He aspires to bring about technology transformation & drive a culture of strong people analytics. He's responsible for digital transformation in the organization - not only by up-skilling associates - but also by ensuring they're in the right roles to leverage their unique strengths.

Vivek is a design thinker at heart; passionate about shaping the future of work. Vivek plays cricket and has been a part of various State and University Cricket teams. He's also an avid scuba diver & has advanced scuba diving instructor license.

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How to Find Comfort in Uncomfortable Situations - Karen Calder22 Sep 202000:39:34

Karen Calder is a high-performance coach and has 30 years of experience running a consulting and coaching firm with a background in human resources, organization development and effectiveness.

In this episode, Karen and I are going to discuss a topic that all of us are familiar with: The idea of seeking comfort in discomfort. Having worked with Karen before, this podcast episode is definitely a joy to create. 

From Karen:

“Talent is what executes strategy. So everything that we do around talent hiring, developing our talent, coaching them, giving people feedback. I really firmly believe that there should be nobody that walks through the front doors of your organization and not know where they stand.”

➡️ It's easy to get discouraged. It's easy to lose sight of comfort in being uncomfortable. How do you start with that?

➡️ Learning and growing from life’s challenges using optimism and curiosity

➡️ Control over  the routines and the rituals that we've set up for ourselves, our lives and the people around us

➡️ The effects of meditation on mental health

Karen Calder

Karen Calder is a former executive and the founder of Karen Calder Consulting & Coaching. For 30 years, she has helped organizations and CEOs transform their cultures, develop high-performing leaders, and create unique talent solutions to meet business needs.

The lack of advancement for women in organizations propelled Karen to delve into the power of mindset and habits that support or limit an individual’s success. She also found the same to be true for organizations implementing change but struggling to execute successfully. Her vision today is to teach women to lead at their best and to assist CEOs and their teams in creating change-ready, high-performing cultures.

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How we Pirate the Science of Learning - Lauren Waldman15 Sep 202000:46:52

Traditional education has been about providing everyone with the same information. It was very administratively driven. It was very lecture driven.

Quote from Lauren:

“Technology could be used as a platform. And let's be, let's be very clear. Technology is a tool.

It is not a solution. It is a tool, not a solution.

It hasn't solved the underlying problems. Universities all across the world have been suffering. Elementary schools, suffering. And again, I respect the amounts of knowledge that these people have as their professions, but none of them, themselves ever learned how to learn.”

Lauren Waldman is a revolutionary force for learning with over 20 years of experience in the learning and development fashion, complemented by qualifications in neuroscience, she's driving the evolution of the way individuals and organisations approach their learning.

In this episode, Lauren and I are going to discuss how the latest and most relevant findings from neuroscience and cognitive psychology have an impact in HR today.

✅ The impact of  emotional reaction when it comes to learning

✅ Information and knowledge as a currency

✅ The power of teaching professionals how to “learn”

✅ Learning in education transformation

Lauren Waldman

Lauren Waldman, founder of Learning Pirate, is a revolutionary in the field of organisational learning and development. With nearly 20 years of experience in learning and development, complemented by qualifications in neuroscience, Lauren is driving the evolution of the way individuals and organisations around the world approach learning.

Most sought out for her expertise in scientific learning design and her not to be forgotten experimental talks, Lauren has designed and implemented learning for ambitious change initiatives, created remarkable learning experiences for sales and marketing teams and has worked with some of the most prominent industries (banking, hospitality, IT, retail) and organisations ( Royal Caribbean Cruise Lines, TCS, Tokyo Disney Land, Social Bakers).

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How Should Leaders Use Decision Science - Michael Brink08 Sep 202000:43:55

In this episode, Michael and I discussed his perspective on data science along with what is the role of a data scientist and how has it evolved with the explosion of no-code tools that has democratised access to the technology.

Having spent the last 5 years building solutions in the payments, fin-tech and consumer retail space, Michael is a data scientist and entrepreneur whose favourite component of data science is predictive modelling and story-telling.

Here’s a very insightful quote from Micheal:

“That the most powerful thing that any business can do today is to start storing data effectively, capturing data comprehensively and sharing it collectively across the business.”

We covered a lot of ground in this discussion, so I encourage you to have a listen for yourself. Here are some key points in this podcast episode:

➡️ The in-depth definition of data science from a data scientist. What does a data scientist do?

➡️ Decision science versus data

➡️ The application of data science in a more scientific approach that influences the decision making of a company. 

➡️ Is decision science and data science into the day to day operation of the business still lacking in a lot of organisations?

...and more! 

Michael Brink

Michael is a data scientist and entrepreneur who has spent the past 5 years building solutions in the payments, fin-tech and consumer retail space. His favourite component of data science is predictive modelling and story-telling.

He founded BalloonBox Technology Inc. shortly after moving from Cape Town to Vancouver in February 2019 with the goal to improve decision making logic for business by harnessing data to adopt a fact-based approach. When not solving problems, Mike spends his time in BC' mountains hiking, riding or running and would love to explore bio-mimicry applications in his spare time.

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How to Honour Workplace Spirituality - Vanessa Lesperance01 Sep 202000:46:41

Vanessa Lesperance is on a mission to increase joy and well-being in the workplace through workplace spirituality. Since attending business school at SFU, completing her master’s degree in leadership, leading her own teams for several years in the telecommunications industry and journeying to reclaim her Metis heritage she realises that spirituality is the secret to invoking heart-centred transformation in business.

Vanessa has been published in the World Federation Association of Teacher's Education journal; has presented at universities, corporations and nonprofits and is a co-creator of Stride, a half-day event encouraging people to step into their best lives. Based on her research she has now created The Mindful Managers which aims to demystify workplace spirituality. 

In this episode, Vanessa and I are going to discuss her origin story and what led her to the study of spirituality in the workplace.

Vanessa Lesperance

Vanessa Lesperance is on a mission to increase joy and well-being in the workplace through workplace spirituality. Since attending business school at SFU, completing her masters degree in leadership, leading her own teams for several years in the telecommunications industry and journeying to reclaim her Metis heritage she realises that spirituality is the secret to invoking heart-centred transformation in business.
 
Vanessa has been published in the World Federation Association of Teachers Education journal; has presented at universities, corporations and nonprofits and is a co-creator of Stride, a half-day event encouraging people to step into their best lives. Based on her research she has now created The Mindful Managers which aims to demystify workplace spirituality.

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How Culture is Strategy - Hilton Barbour25 Aug 202000:46:04

Hilton Barbour is the Vice President of Marketing for Kognitiv Corporation, a Toronto based technology company that helps clients sell more and recognise a higher yield by crafting smarter loyalty programs, using machine learning and data science.

Hilton is a strong advocate for action in transforming culture. He is passionate about creating winning brands by helping businesses become better communicators with employees and customers.

In this episode, Hilton and I are going to discuss tactics versus culture as well as the agility and adaptability in HR. 

Hilton Barbour

Hilton Barbour's personal mantra is “Question Everything”.

His passion is to create winning brands by helping businesses become more adept at handling change and more effective at creating extraordinary customer experiences.

Hilton Barbour is passionate about culture because, over the course of his career, he has seen time and again that culture is either an accelerant of growth – or an impediment. As a marketer, Hilton believes that culture really is an organisation's only sustainable competitive advantage…and that winning organisations are the one’s that commit to their culture daily.

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How an Engineer Views Succession - Sabrina Woodworth18 Aug 202000:55:15

In this episode, Sabrina Woodworth and I are going to discuss her experiences from the work environment to assist job candidates in creating personalised career development plans that fit their ambitions and goals.

Sabrina Woodworth started her career as an entry-level process engineer in training and quickly rose to prominent leadership roles within her organisation. She has worked in the corporate environment for over 14 years as a Professional Engineer, P.Eng.

Tapping into her passion for sharing knowledge with others, Sabrina decided she would mentor, teach, and train people on finding and building their own successful careers.

She founded C, an organisation which focuses on sharing experience from the work environment to assist candidates in creating and building a career plan that fits their ambition. Her upcoming book, coming in 2021, provides practical career advice that will teach professional’s how to strategize, create opportunities and progress forward in their careers.

Sabrina Woodworth

Sabrina Woodworth (Professional Engineer, P.Eng), has worked in the corporate environment for over 14 years. She started her career as an entry level process engineer in training and quickly rose to prominent leadership roles within her organisation. Sabrina’s career has taken her overseas to Mongolia, to several major cities, including her corporate Canadian headquarters in Calgary, Alberta.

Now, as a Project Manager for Fluor Corporation and founder of Work Lessons 101, Sabrina’s career has a proven track record of strategizing, manoeuvring, and being promoted through the hurdles of the corporate world.

She founded Work Lessons 101, an organisation which focuses on sharing experience from the work environment to assist candidates in creating and building a career plan that fits their ambition. Her upcoming book, coming in 2021, provides practical career advice that will teach professional’s how to strategize, create opportunities and progress forward in their careers.

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How we See the Symbiosis of Community & Technology - Craig Forman11 Aug 202001:03:54

Craig Forman is in his own words: ‘obsessed with how humans work, both individually and together in groups. True story.

I’ve known Craig in a few different capacities in the 2 years I’ve known him. We first connected through the AssembleHR community hosted by Jill Katz. It’s where I gained an appreciation for Craig’s depth, integrity and strong bias for action. 

As a Senior People Scientist at CultureAmp, Craig and I bonded over a shared passion for blending psychology and data science to create more human-centric workplaces. Past experiences at LinkedIn and Achievers had honed this.

Today, Craig has stepped into a new role; community builder, leading CultureAmp’s global efforts to scale community-based learning in service to creating a better world of work. 

I always look forward to our conversations. I’m glad that we finally got one recorded!

Craig Forman

Craig Forman is a Lead People Scientist with Culture Amp where he both supports organisations to build effective people and culture strategies. He is also a lead on Culture Amp's community team working to build the world's largest community of people who believe a better world of work is possible. Behind all of his work is a mission to help the world work better by improving the places we work. 

He holds a Masters degree in Industrial / Organisational Psychology, is a proud veteran of the US Air Force.

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How People-Centric Cultures Shape the Future of Work - Lorne Rubis12 Oct 202300:50:08

In today’s episode, we delve into the world of organizational culture with @Lorne Rubis. From the rinks of the @National Hockey League with the @LA Kings to the digital buzz of the dot-com era, to leading HR functions in financial services at @ATB and in education at @Norquest College, Lorne's professional story is one of developing leaders. 


He believes successful organizations are 'People First and Customer Obsessed'. He believes successful leaders are eternally curious. And in weighing the advice he wants to share most with the next generation of HR professionals, Lorne points to the importance of culture. 

We discussed why so many organizations get it wrong. And how we fix it. 

This was another memorable conversation and I hope you enjoy as much as I did recording it.


Lorne Rubis

Lorne Rubis has more than 40 years of culture, leadership and transformation experience in various C Suite roles at organizations

throughout North America and Europe. He currently advises CEOs from start-ups to well established, large corporations in both the private and public sector. He also recently co-founded Belongify (www.belongify.com) to focus on the evolution from inclusion to belonging in organizations.

Lorne held the positions of Chief Evangelist and Chief People Officer with ATB Financial and was instrumental in advancing ATB’s culture, to where it became widely recognized as one of the top companies to work for in North America.

Lorne has held executive positions driving culture and business transformation for a number of companies in the United States, including as an officer of a Fortune 50 company and as Vice President, Operations with the Los Angeles Kings. He has been the CEO of two privately held international companies, is a sought after thought leader, speaker, and cultural strategist.

Lorne is a published author (The Character Triangle) and was awarded the 2018 Ivey School of Business/HRD Magazine Canadian Lifetime Achievement Award for his contributions to the Human Resource community and advancing the workplace in Canada. In 2020 the HRD Magazine included Lorne in their Global 100 list of top HR Leaders. 

Lorne holds a Bachelor of Education degree from the University of Alberta and a Master of Science in Industrial and Labour Relations from the University of Oregon. He teaches courses on Culture and HR strategy at the U of Alberta EMBA program and at Harvard’s School of Extension. 

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How Values Influence Us All - David Allison30 Jul 202000:45:20

Human Behavior Expert and Values Thinking Pioneer David Allison is a bestselling author, an international speaker, and an advisor in a wide variety of industry sectors and disciplines. His research helps organizations all over the world engage and influence their target audiences as much as 8X more powerfully than possible before. 

He is the Founder of The Valuegraphics Database, the first global record of what we all care about, created from a half-million surveys in 152 languages and 180 countries. 

Valuegraphics measures what everyone on earth values, wants, needs and expects, and can determine exactly what buttons to push to trigger specific behaviours from any group of people, anywhere on earth. 

In this episode, David and I are going to discuss about the trends and data that we can use with all of our other decision making protocols and resources in HR as well as to encourage you to think about how we can introduce more Imperial empirical measures into our day to day practices.

David Allison

David Allison is the Founder of The Valuegraphics Database, the first global record of what we all care about, created from a half-million surveys in 152 languages and 180 countries. Valuegraphics measures what everyone on earth values, wants, needs and expects, and can determine exactly what buttons to push to trigger specific behaviours from any group of people, anywhere on earth.

As the Pioneer of Values Thinking, a decision-making process centred on the shared values of an audience, he is a tireless advocate for disrupting demographic profiling. The Valuegraphics Database proves conclusively that demographic stereotypes have no place in any organisation, especially during this increasingly divisive moment in history.

His most recent book, We Are All the Same Age Now, was a #1 best-seller within 24 hours of its release, and INC Magazine named it one of the top ten Leadership Books of the year. Kirkus Reviews called it "a genuinely original contribution to marketing and literature.

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How to Differentiate Between Inside Voice & Outside Voice - Micole Garatti23 Jul 202000:36:16

Micole Garatti is a big picture, strategic thinker who’s passionate about improving HR by diversifying voices of influence.

As the Founder and CEO of SocialMicole, the author of The Most Inclusive HR Influencer List, the host of the #HRforAll Twitter chat, and the Marketing Manager at Talview. She received her BA in English from the University of Florida and her MBA from The College of William and Mary. Find her quoted on the SHRM blog, PlanSource's Future of Work white paper, HR Social Hour, Workology, DriveThruHR, and more. 

In this episode, Micole and I are going to discuss about Influencer Marketing in HR. It is an area that it's still relatively new within the HR profession and certainly within the broader business world.

Micole Garatti

Micole Garatti is the founder and CEO of SocialMicole, the author of The Most Inclusive HR Influencer List, the host of the #HRforAll Twitter chat, and the Marketing Manager at Talview. She’s a big picture, strategic thinker who’s passionate about improving HR by diversifying voices of influence. She received her BA in English from the University of Florida and her MBA from The College of William and Mary. Find her quoted on the SHRM blog, PlanSource's Future of Work white paper, HR Social Hour, Workology, DriveThruHR, and more.

The Most Inclusive HR Influencer List
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How Blockchain will Revolutionize HR - Erica Stanford21 Jul 202000:41:56

Erica Stanford brings people together for a living. 

As the Founder of London-based, Crypto Curry Club, the UK's top-rated networking & educational events with chapters in London, Bristol, Oxford, Cambridge, and coming soon to Edinburgh and Glasgow), with an agenda that includes blockchain, digital currency, crypto, payments, AI, and tech for sustainability.

There are also delicious curries. 

And suddenly, against the backdrop of the largest economic event the world has ever known, those curries are in very high demand.

Organizations & their leaders are seeking innovative ways to democratize the flow of currency. HR is getting in act too, testing concepts in talent acquisition, HR operations and compensation. 

In this episode we discuss all of this and more. Erica is definitely one of my favourite people to chat with.

Erica Stanford

Erica Stanford has been actively involved in crypto since early 2017 when she became fascinated by the potential of sending free, instant transactions to anyone without needing a third party, and seeing how much crypto had to offer to the world. In 2018, Erica started running the Crypto Curry Club, the UK’s number 1 rated networking events in the UK which bring together a community of those working in crypto and blockchain . Erica also runs the Crypto Currier weekly newsletter on all the week’s news on crypto and blockchain and Crypto Curry Live! Chats (interactive webinars).

Through hosting the Crypto Curry Club events, Erica has built a network of many of the key people in the UK and international crypto scene, from founders of banks, to researchers and journalists, regulators, founders of start-ups and scale-ups and C-suite of global corporations. Erica speaks regularly at conferences in the UK and internationally on the subject.

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How to Approach our Brave New World - Anne-Marie Headley16 Jul 202000:48:06

Anne-Marie Headley, an award-winning Senior HR Business Leader, Board Advisor, and Trustee has spent more than two decades transforming organizations and building high performance cultures for conglomerates like Uber and Cisco. She is also the founder of My WorkforceBuddy, a people consulting company that helps organizations scale HR infrastructure to growth initiatives. 

In this episode of Thinking Inside the Box Podcast, Anne-Marie joins host Matt Burns to discuss the importance of technology in the learning process and its impact on the learner outcomes. She also shares her views on the relevance of gender representation and diversity in leadership roles in today’s environment.

Anne-Marie Headley

Anne-Marie Headley is a Senior HR Business Leader and Founder of My WorkforceBuddy.  She has close to two decades ‘experience in the IT industry and specialises in transforming Fortune 500 companies, scaling growth companies, and building high performance cultures. Her previous role was at Cisco Systems, where she was part of the leadership team of the Service Provider Applications and Platform Group which generated revenues in excess of $1 billion.

Most recently as Head of Regional HR at Uber, Anne-Marie was responsible for people strategy, workplace culture, organisational development, governance and employee experience across Northern and Eastern Europe. She is a Board Advisor at Salary Finance, Trustee of The Legacy OnSide Youth Zone, Trustee of Reedham Children’s Trust, a Group Mentor at the Aleto Foundation and Founder of Toastmasters International for Cass Business School in London.

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How Should Organizations Innovate Work - Bill Banham14 Jul 202000:36:21

Bill Banham is Editor & Publisher at The HR Gazette magazine, Co-Founder of the InnovateWork event series for HR, Talent & Tech pros and Founder & CMO at Iceni Media Inc.

In this episode, he joins Matt Burns to discuss workplace transformations, opportunities to innovate and solve problems, and the value of training in the post-COVID-19 milieu.

Bill Banham

Bill Banham is Editor and Publisher at The HR Gazette magazine, Co-Founder of the InnovateWork event series for HR, Talent and Tech pros and President at Iceni Media Inc.

He has 13+ years of experience in B2B publishing and events. Bill’s previous roles include Editor at HRreview magazine and Marketing Manager at Sprigg, the performance management tech platform.

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How to Develop Agile Leaders - Erica Naccarato09 Jul 202000:39:48

Erica Naccarato, an executive search consultant at Fulcrum Search Science, assists clients with their specific talent acquisition needs. Erica holds a Graduate Degree in Industrial/Organisational Psychology from the University of Waterloo and is a former varsity volleyball player and coach.  

In this episode of Thinking Inside the Box Podcast, Erica shares her experiences of competing with and coaching high-performing teams at Ryerson University, and its parallels when building teams in organisations. She says, “You go through triumphs together. You go through hell; you have moments of prosperity, and then you have moments of complete and utter despair, and that really builds up a lot of resilience.” Erica emphasises the importance of communication, empathy and adaptability.

If you enjoyed this episode, do consider giving it a 5-star review. If you’d like to be notified of future podcast releases, hit ‘subscribe’. We release podcasts on Tuesday’s and Thursday’s each week.

Erica Naccarato

Erica Naccarato is an Executive Search Consultant and Industrial/Organisational Psychologist at Fulcrum Search Science, a boutique search firm in Toronto, Ontario. She holds a Master’s of Applied Science in Industrial/Organisational Psychology from the University of Waterloo, and is also a former varsity volleyball player and varsity coach. Her interest in studying Industrial/Organisational Psychology stemmed from her time as a varsity volleyball player at Ryerson University, which ignited her passion for understanding, navigating, and leading team dynamic.  Since then, she has embraced many opportunities - professionally, academically, and through volunteering - to study, work with, and coach high performing teams.

Most recently, her work as a consultant at Caliper Canada rendered her to become an expert in utilising Caliper's psychometric assessment to create innovative talent interventions and programs to assist clients in solving their organisational and human capital needs.

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How to Have Fearless Conversations - Neil Pretty07 Jul 202000:39:38

Co-Founder and CEO of Aristotle Performance, Neil Pretty works with organisations to create high-performance environments. With a wealth of experience in several roles and careers, he has coached over 100 leaders and teams. 

Neil believes work-spaces that nurture their employee’s voices provide psychological safety; a concept coined by Harvard Business School Professor Amy Edmondson. 

A leader's role, according to Neil, is to create intentionality around learning, motivation, and coaching to assist employees to be the best versions of themselves. In his view, it’s imperative that leaders express appreciation, destigmatize failure, and sanction violations to create a culture of candour and openness.

It was such a pleasure connecting with Neil. I always enjoy our chats.


Neil Pretty


Neil Pretty is a People Development Consultant who uses facilitation, consulting, coaching and advisory as he works along-side leaders and teams to develop high performance environments. Having worked in numerous environments leading, coaching or working on over 250 teams Neil has grown his practice from working solely with individuals to working with organisations that want to respond to the changing nature of work.

Neil’s approach comes from experiencing a broad spectrum of what the workplace has to offer and he draws on several tools to help the people he works develop high performance, self-understanding, resilience and self-esteem.

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How to Deploy Predictive People Analytics - Renée Safrata02 Jul 202000:38:50

A serial entrepreneur, Speaker, CEO & Founder of Vivo Team, Renée Safrata helps C-Suite improve leader performance and team productivity for a definitive ROI and profitability. Vivo Team uses predictive analytics to identify areas of improvement and provides targeted training solutions to organisations, their teams and leaders. 

In this episode of Thinking Inside the Box Podcast, Renée discusses the importance of investing in leadership development early to develop soft skill competencies, essential for executive roles. Renée describes the six key indicators which help build and deploy successful, efficient, and productive teams in organisations.

If you enjoyed this episode, do consider giving it a 5-star review. If you’d like to be notified of future podcast releases, hit ‘subscribe’. We release podcasts on Tuesday’s and Thursday’s each week.

Renee Safrata

Renée Safrata is the founder and CEO of Vivo Team. Over the past 31 years she has worked with more than 300 companies and 3000 executives throughout North America, helping them to connect, adopt new behaviours, and become confident members of highly functioning teams.

Early on Renée recognised the ongoing shift and future demand for digital workplace learning. After researching and analysing trends, she created the building blocks for the now proprietary Vital Statistics Report™—an industry-first illustrating the factors that contribute to, and the costs of, lost productivity.

Vivo Team believes great leadership and strong teams aren’t born through one-off training sessions. They pinpoint the right areas for improvement by evaluating teams to uncover remarkable behavioural insights before delivering live, instructor-led online training to cultivate stronger teams and better leaders.

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How DEIB Became a Business Imperative - James Cheng30 Jun 202000:41:48

As the Global HR Director of Inclusion & Diversity and Talent Acquisition at Gilead Sciences, James Cheng leads strategy, development, and growth initiatives to attract and retain top talent in over 30 countries. He brings a wealth of experience in employee engagement, brand loyalty, and stakeholder relations.

In this episode of Thinking Inside the Box Podcast, James discussed the application of  technology to drive inclusive hiring and employee engagement practices that support a psychologically safe environment. He’s passionate about leveraging diversity, inclusion and reducing the impact of unconscious biases.

It was such a pleasure connecting with James. I always enjoy our chats.

James Cheng

Global Director of Inclusion & Diversity and Talent Acquisition at Gilead Sciences, with over 15 years of strategy and leadership experience in the space. Responsible for leading the strategy, development, and growth in all things related to attracting top talent and workforce growth in 35+ countries across the globe.

Passionate, results-driven strategist with a record of achievement and demonstrated success driving sustained impact while providing inspirational leadership in a highly competitive market through Diversity & Inclusion. Unwavering in developing employee engagement, securing brand loyalty, building strong relations with internal and external business partners, and supporting the community.

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How has Coaching been Reimagined - Ben Brooks25 Jun 202000:39:20

Ben Brooks is the award-winning Founder and CEO of NYC-based PILOT, a coaching software that’s data-driven, mobile-enabled, and cohort-based. PILOT was named the #1 HR tech startup to watch in 2020 and won the industry's largest pitchfest in 2019. Ben has previously held a number of leadership and management roles and is an industry leader in maximizing potential to help employees manage their own careers.  

In this episode, Ben discussed his goal to democratize coaching by making it scalable, affordable and flexible; leveraging technology. An expert on human capital, Ben helps HR teams evolve, accelerate their individual professional careers and “share in the rewards” of the impact they create.

It was a pleasure to host Ben on the show.

Ben Brooks

Ben Brooks is the Founder & CEO of PILOT, an award-winning employee coaching software product. Serving an impressive cohort of respected corporate, growth businesses, and nonprofits, PILOT is democratizing coaching at scale with a mission that “everyone feels powerful at work.” PILOT was named the #1 HRTech Startup to Watch in 2020 and won the industry’s largest Pitch-fest in 2019. 

Inspired by his previous leadership and management roles in HR and his successful business & executive coaching practice, Ben saw an opportunity to democratize executive coaching by making it scalable, affordable, and flexible by leveraging technology. 

Ben was recently named 1 of HR Executive Magazine's Top 100 HR Tech Influencers of 2019. 

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How A Labor Economist Sees The Future of Work - Julia Pollak05 Oct 202300:42:46

In today’s episode, I chat with Julia Pollak, Chief Economist at ZipRecruiter, a leading online employment marketplace. Her team uses data from the ZipRecruiter marketplace to measure the health of the US labor market, identify hiring trends, and helping employers and job seekers prepare for the future of work. Their research is frequently cited in leading media outlets, like the New York Times, Wall Street Journal, and NPR.

In the simplest of terms, in North America there are more people leaving the workforce than joining it. 


Every day. 


The World Economic Forum’s recent Future of Jobs 2023 report, predicts that between now and 2027, 44% of workers’ core skills will be disrupted. Technology is moving faster than companies can design and scale up their training efforts. 


How does an economist see that in the simplest of terms? What advice would she have for employers and job seekers alike? How does the labor market see remote and hybrid work today?


As we collectively navigate the future of work, Julia’s unique perspective provides needed clarity when considering evidence-based strategic decisions. What got us here, won’t get us there.


This was another memorable conversation and I hope you enjoy as much as I did recording it.


Julia Pollak

Julia Pollak is Chief Economist at ZipRecruiter, a leading online employment marketplace that uses AI-driven smart matching technology to connect millions of businesses and job seekers. She uses data from the ZipRecruiter marketplace to measure the health of the labor market, identify hiring trends, and help employers and job seekers prepare for the future of work. 


Her research is frequently cited in leading national outlets, like the New York Times, Wall Street Journal, and NPR.


Prior to working at ZipRecruiter, Julia was an Assistant Policy Analyst at the RAND Corporation and an adjunct economics instructor at Pepperdine University.


Julia holds a B.A. in economics from Harvard and an M.Phil. in policy analysis from Pardee RAND Graduate School. She is a drilling reservist in the U.S. Navy.



Thinking Inside the Box

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How to Look Through an HR Executive’s Lens - Barbie Winterbottom24 Jun 202000:43:55

Barbie Winterbottom, CEO, The Business it HR, has spent more than two decades spearheading HR initiatives at industry giants like BIC Graphic North America, Capital One and Amazon. Barbie believes the trinity of Brand, Culture, and Purpose results in employee happiness and belonging at the workplace. She advises HR Executives to influence change and drive results through people-first culture.

In this episode of Thinking Inside the Box Podcast, Barbie suggests HR professionals view the pandemic as an opportunity to demonstrate leadership in crisis and the value HR brings to the organisation. She discusses hyper-communication plans designed to support employees in multiple dimensions such as information hubs for COVID19, work from home, and laid off resources.  

It was such a pleasure connecting with Barbie. I always enjoy our conversations.

Barbie Winterbottom

With deep roots in Talent Acquisition, recruitment marketing and its ties to culture, Barbie understands and drives the needed awareness and alignment between what she believes is the Trifecta of employee happiness and belonging, Brand, Culture & Purpose.

Grounded in truth and authenticity, Barbie brings a whole person, humanised approach to her work quickly becoming a trusted advisor, executive coach and decision maker, ensuring leaders use the lens of employee well being balanced with desired financial outcomes when planning and innovating.

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Thinking Inside the Box

Constraints drive innovation. Each week we tackle the most complex issues related to work & culture.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How to Play the Longest Yard - Steve Schloss18 Jun 202000:42:18

The current Chief People Officer for the United States Golf Association, Steve Schloss is an executive leader, influencer, coach, educator, and mentor who has supported global organizations in the financial services, media, non-profit, and sports and high-growth tech sectors. 

Drawing upon over three decades of experience, a Bachelor’s Degree in Personnel & Industrial Relations from Ithaca College and a Master’s Degree in Human Resources Management from The New School, Steve is now  leading the largest transformational effort in the USGA's storied 125-year-old history.

In this episode of Thinking Inside the Box Podcast, Steve shares his insights developing  organizational strategies designed for the next generation of business leaders, while also respecting the legacy and values of the time-honoured institution. 

“We created a program called 'Leading with Impact’ where we were teaching leaders the ability to be both agile and resilient whether it’s being personally agile and resilient or helping others do the same.”

We discuss this program, its impact, and so much more. 

If you enjoyed this episode, do consider giving it a 5-star review. If you’d like to be notified of future podcast releases, hit ‘subscribe’. We release podcasts on Tuesday’s and Thursday’s each week.

Steve Schloss

Steve is currently Chief People Officer for the United States Golf Association, an organization that champions & advances the game through professional & amateur championships, governance & services to facilities & golfers in over forty countries.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

LinkedIn
Instagram
Twitter
Website
Apple Podcasts
Google Podcasts
Spotify
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Pocket Cast

Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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How Diversity & Inclusion are Good Business - Elisabeth Cooke16 Jun 202000:37:51

As the Co-Founder and Chief Diversity and Strategy Officer of Vancouver-based technology organisation “Dignii”, Elisabeth Cooke is passionate about elevating dignity at the workplace by promoting inclusive employee engagement.

With an undergraduate degree in Human and Social Development from University of Victoria and Juris Doctor of Law from University of Melbourne, she measures diversity and inclusion initiatives with data; quantifying the employee experience holistically. 

The technology has been used to build compelling business cases that have transformed organisational cultures through their  diversity and inclusion programs. 

It was great to have Elisabeth on the show.

Elisabeth Cooke

Elisabeth is a Co-Founder and Chief Diversity and Strategy Officer of Dignii, a tech venture launched this year to elevate dignity in the workplace through inclusive employee engagement.

Elisabeth is a trusted advisor to government, organisations and associations, and industry. As a lawyer by training, she specialises in diversity management. She provides commentary and analysis for major media organisations, including CTV, Global, and Post media outlets, on the issues of diversity and inclusion.

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Thinking Inside the Box

Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

LinkedIn
Instagram
Twitter
Website
Apple Podcasts
Google Podcasts
Spotify
Stitcher
Pocket Cast

Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

LinkedIn
Twitter

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