Explorez tous les épisodes du podcast The Vertical MRO Podcast

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In Part One of this two-part conversation, Vertical MRO host David Kreutzkamp and co-host Howie Murray sit down with Ryan Hader, founder of iAERO, to talk about the experiences that shaped his approach to aircraft maintenance, engineering, and modification.

Ryan traces his path from a lifelong interest in building and tinkering through hands-on aircraft maintenance and increasingly complex modification work. Those experiences eventually exposed gaps between what operators needed from their aircraft and the solutions readily available to them, helping lead to the creation of iAERO.

The conversation also takes a detour into 3D printing and scanning, with Ryan and Howie exploring how increasingly accessible technology can help solve real-world problems in the hangar and support the development of new aircraft solutions.

Throughout the discussion, Ryan shares the value of combining hands-on maintenance experience with engineering and certification knowledge—and why understanding how an aircraft is actually operated matters when developing a modification.

Part Two takes that conversation deeper into the world of STCs, including why even seemingly simple aircraft modifications can become complex certification projects.

Special thanks to this episode's sponsors, Precision Aviation Group and Vertical Aviation International.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

The Vertical MRO Conference kicks off tomorrow in Kelowna, British Columbia, and we're getting the crew together for a quick look at what's ahead.

David Kreutzkamp is joined by Mike and Linda Reyno, Jon Gray, and Maddy Reyno to talk about what attendees can expect—from expanded technical education and hands-on training to leadership development, workforce initiatives, students, exhibitors, and aircraft on site at the KF Centre for Excellence.

Whether you're travelling to Kelowna, arriving today, or following along from home, consider this your welcome to the 2026 Vertical MRO Conference—and a preview of what the MRO and HeliCASTS teams have planned throughout the show.

And for our Irving community, don't worry—we'll be back with a special preview ahead of the Nov. 16–18 conference in Texas.

Thank you to this episode's sponsors: Robinson Helicopter and Airbus.

This special crossover episode of the Vertical MRO Podcast comes from our sister show, The Helicopter Podcast, bringing an operator-focused conversation directly to the maintenance community.

Recorded at VERTICON 2026, The Helicopter Podcast host Halsey Schider sits down with Joe LaRue of Prairie Air to discuss his path through aviation and the role quality maintenance has played in building a business focused on Robinson helicopter operations and support.

Joe shares why good maintenance goes beyond keeping an aircraft serviceable. The conversation explores record-keeping, long-term aircraft support, and how the quality of work performed throughout a helicopter's life can directly affect safety, reliability and aircraft value.

Joe and Halsey also look at one of the industry's biggest challenges: developing the next generation of pilots and maintainers. Joe discusses Prairie Air's work with local schools and community programs, why exposing young people to aviation matters, and what the industry can do to create clearer pathways into these careers.

The conversation rounds out with a look toward emerging technologies, including autonomous aircraft, and where new tools may fit alongside the people and skills that keep today's helicopter industry moving.

Originally recorded for The Helicopter Podcast, we're sharing this conversation with the Vertical MRO audience because Joe's perspective on maintenance, workforce development and long-term aircraft support is equally at home in the MRO community.

Thank you to this episode's sponsors, Robinson Helicopter, Precision Aviation Group and Airbus

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.

In this episode of Bell Tech Talk, Vertical MRO's David Kreutzkamp is joined by Bell customer support engineers Eric Parent and Jason Estaphan for a deep dive into common Bell 505 maintenance questions coming from the field.

Eric and Jason share practical guidance on servicing the Bell 505 live mount system, hydraulic pump drive shaft and NR pickup troubleshooting, differences maintainers should know between the Garmin G1000 NXi and earlier systems, and techniques for more efficient rotor track and balance.

Along the way, they highlight procedural updates, common troubleshooting considerations, and lessons from Bell's field support teams that can help maintainers diagnose problems and keep the 505 performing as designed.

We want to hear from you! – techtalk@bellflight.com
Need help with your Bell helicopter? Email us at productsupport@bellflight.com
or visit https://www.bellflight.com/support/commercial.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode of Vertical MRO, hosts David Kreutzkamp and Scott Hayward are joined by Anneke Tucker of Attain Aviation for a conversation about human factors, leadership, mentorship, and building stronger maintenance organizations.

Anneke shares her unconventional path into aviation, from serving in the U.S. Marine Corps and working on CH-53 helicopters to a career spanning aircraft maintenance, quality systems, and aviation consulting. That experience provides the foundation for a broader discussion about why human factors go well beyond simply recognizing the Dirty Dozen.

Together, Anneke, Scott, and David explore the role leadership and organizational culture play in reducing human factors risks, the value of mentorship and knowledge transfer, and the challenge of preserving decades of experience as senior maintainers leave the workforce.

The conversation also looks ahead to the next generation, including why the industry needs to introduce young people to maintenance careers earlier and provide meaningful hands-on opportunities that show them what working in aviation can actually look like.

Anneke will continue the conversation as a speaker at the 2026 Vertical MRO Conference, bringing practical lessons in human factors directly to the maintenance community.

Special thanks to this episode's sponsors, Alpine Aerotech and Metro Aviation.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode of Vertical MRO, hosts David Kreutzkamp and Scott Hayward are joined by Anneke Tucker of Attain Aviation for a conversation about human factors, leadership, mentorship, and building stronger maintenance organizations.

Anneke shares her unconventional path into aviation, from serving in the U.S. Marine Corps and working on CH-53 helicopters to a career spanning aircraft maintenance, quality systems, and aviation consulting. That experience provides the foundation for a broader discussion about why human factors go well beyond simply recognizing the Dirty Dozen.

Together, Anneke, Scott, and David explore the role leadership and organizational culture play in reducing human factors risks, the value of mentorship and knowledge transfer, and the challenge of preserving decades of experience as senior maintainers leave the workforce.

The conversation also looks ahead to the next generation, including why the industry needs to introduce young people to maintenance careers earlier and provide meaningful hands-on opportunities that show them what working in aviation can actually look like.

Anneke will continue the conversation as a speaker at the 2026 Vertical MRO Conference, bringing practical lessons in human factors directly to the maintenance community.

Special thanks to this episode's sponsors,
Part 1 - Precision Aviation Group and Rotorcraft Support, Inc.
Part 2- Alpine Aerotech and Metro Aviation

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus

The Vertical MRO crew gets together for the first MRO Roundtable — a new recurring conversation bringing the hosts together to catch up, discuss current helicopter industry news, and look at what's ahead for the maintenance community.

David Kreutzkamp is joined by Jon Gray, Ronnie Ries, and returning MRO host Val Medved for a wide-ranging discussion that starts with one of the busiest wildfire seasons in recent memory. The group talks about the demands being placed on operators across Canada, the U.S. and beyond, along with developments surrounding restricted-category aircraft and their growing role in aerial firefighting.

The conversation then turns to maintenance safety and lessons from a Transportation Safety Board of Canada investigation into a fatal helicopter ground-run accident. Rather than assigning blame, the group considers what the industry can learn about distraction, complacency, checklist discipline, communication, and the human factors that can turn routine work into a serious risk.

The crew also catches up on what's happening across the industry, workforce and leadership development, and what listeners can expect at the upcoming Vertical MRO Conferences.

It's news, lessons learned, a little shop talk, and plenty of opinions from around the Vertical MRO table.

Special thanks to this episode's sponsor, Rotorcraft Support Inc and Alpine Aerotech.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.

In this episode of Vertical MRO Tech Talk presented by Bell, host Jon Gray continues the conversation on autopilot systems with Dawn Lehto and Tad Morley. This time, focusing on the Bell 407 Autopilot Flight Control System (AFCS) discussion. Building on the system overview from Part I, the team takes a deeper dive into troubleshooting common autopilot issues and understanding how the system behaves in real-world operations.

Drawing on their experience supporting operators in the field, Dawn and Tad explain how technicians and pilots can better diagnose AFCS faults by understanding system behavior, reviewing fault codes, and following proper maintenance procedures. The discussion explores topics such as autopilot degrade messages, common causes of iBit test failures, and how environmental factors can sometimes impact system performance.

The team also walks through practical troubleshooting steps and highlights the importance of correct balance spring adjustments and proper aircraft configuration when diagnosing autopilot issues. Throughout the conversation, they emphasize how careful adherence to the flight manual supplement and maintenance documentation helps prevent many of the common problems operators encounter.

With a focus on practical insights and real-world examples, this episode provides valuable guidance for technicians, pilots, and operators working with the Bell 407 AFCS system.

We want to hear from you! – techtalk@bellflight.com
Need help with your Bell helicopter? Email us at productsupport@bellflight.com or visit https://www.bellflight.com/support/commercial. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus

What does one of the world's greatest endurance athletes have to teach the aviation maintenance industry? More than you might expect.

In this episode of Vertical MRO, hosts Jon Gray and David Kreutzkamp welcome James Lawrence, better known as the Iron Cowboy, ahead of his keynote presentation at the 2026 Vertical MRO Conferences.

Rather than focusing solely on endurance records, the conversation explores the mindset required to perform under pressure. James shares practical lessons on staying calm during chaos, prioritizing what matters most, building resilient teams, and maintaining focus when the workload never seems to stop.

Drawing parallels between extreme endurance events and the realities of helicopter maintenance, James explains why high performers succeed by controlling their reactions, not their circumstances. Whether you're leading a maintenance team, troubleshooting an AOG aircraft, or navigating a demanding career, this conversation offers practical insights into resilience, leadership, and performing at your best when it matters most.

Learn more about James Lawrence and his upcoming keynote at the 2026 Vertical MRO Conferences by visiting verticalmro.com.

Special thanks to this episode's sponsor, Alpine Aerotech. 

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

For this episode of Vertical MRO, recorded live at APSCON 2026 in Fort Lauderdale, hosts Jon Gray and Jack Schonely sit down with Nicolas Ianiero, aircraft maintenance engineer with Canadian Helicopters supporting the York Regional Police Air Support Unit and the recipient of the 2026 APSA Technician of the Year Award.

Nicolas shares the journey that took him from aspiring pilot to licensed aircraft maintenance engineer, including his introduction to helicopter maintenance and the experiences that shaped his career. Along the way, he reflects on the value of mentorship, continuous learning, and embracing opportunities that weren't part of the original plan.

The conversation also explores the unique responsibility of supporting public safety aviation. Whether responding to missing persons, critical incidents, or life-saving missions, Nicolas explains how maintainers play a vital role long before an aircraft ever leaves the hangar. It's a perspective that highlights the dedication, professionalism, and quiet commitment behind every successful mission.

Congratulations to Nicolas on being recognized as the 2026 APSA Technician of the Year and thank you for sharing your story with the Vertical MRO community.

Special thanks to this episode's sponsors, Precision Aviation Group and Airbus

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In Part II of their conversation with aviation leader Ray Bennett, hosts Ronnie Ries and Faith Ortega take a deeper look at how the aviation industry responds when safety is put to the test.

Drawing on firsthand experience supporting operators through major industry events, Ray shares his perspective on accident response, crisis decision-making, and the challenges organizations face when critical information is limited and stakes are at their highest.

The discussion includes reflections on the 2016 EC225 accident and the far-reaching changes that followed across engineering, maintenance, monitoring, and operational practices. Ray provides insight into the realities of fleet groundings, industry-wide investigations, and the difficult decisions leaders must make in the immediate aftermath of a major event.

Part II offers a thoughtful look at how aviation learns from tragedy, why continuous improvement matters, and how those lessons ultimately contribute to a safer industry for everyone.

Special thanks to this episode's sponsors, Robinson Helicopter and Metro Aviation.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

For this episode of Vertical MRO, hosts Ronnie Ries and Faith Ortega sit down with aviation leader Ray Bennett for a conversation about the people, values, and experiences that shape safety in aviation.

Drawing from a career that spans operators, maintenance organizations, manufacturers, and industry leadership roles, Ray reflects on the lessons learned throughout his journey and the importance of integrity, accountability, and engineering rigor in aviation maintenance.

The discussion explores how strong safety cultures are built, why leadership matters, and the role every technician, engineer, and manager plays in creating an environment where concerns can be raised and lessons can be shared. Along the way, Ray shares stories from the field that illustrate how small decisions can have lasting impacts on both safety and organizational culture.

Part I focuses on the foundations of aviation safety and the leadership principles that help organizations build trust, resilience, and operational excellence.

Special thanks to this episode's sponsors, Alipine Aerotech and Precision Aviation Group

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to Vertical MRO Alerts, presented by Bell!

In this Alert, Bell 429 Product Support Engineering Lead Sebastien Rousseau discusses Alert Service Bulletin 429-26-74, which introduces a one-time inspection of certain Bell 429 main rotor mast assemblies for machining marks on the inner diameter.

Sebastien explains Bell's investigation that these machining marks can affect mast fatigue life, and the required actions based on the mast's accumulated hours. He also reviews the compliance timelines, inspection requirements, and the latest updates included in Revision A, including mandatory borescope use and a simplified inspection procedure that reduces the maintenance required to accomplish the bulletin.

Maintainers who have questions or are uncertain about their inspection findings are encouraged to contact Bell Product Support for assistance.

For full details and compliance requirements, operators should always refer directly to Alert Service Bulletin 429-26-74.

The full library of episodes is available to listen to on demand.
We want to hear from you! – techtalk@bellflight.com
Need help with your Bell helicopter? – productsupport@bellflight.com

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In Part II of their conversation, Jon Gray, Howie, and Reinaldo Caceres of Nabu Pro shift their focus to one of aviation maintenance's biggest long-term challenges: preserving knowledge before it leaves the industry.

As experienced maintainers retire, decades of troubleshooting experience, operational lessons, and hard-earned insights risk disappearing with them. The discussion explores how AI and modern knowledge management tools could help capture and organize that expertise, making it accessible to future generations of technicians and operators.

Drawing on real-world examples from the maintenance community, the conversation examines the value of institutional knowledge, the importance of mentorship, and the opportunities technology presents to bridge the gap between experienced maintainers and those just entering the industry.

Part II offers a thoughtful look at how aviation can use technology to preserve expertise, support workforce development, and strengthen maintenance organizations for the future.

Special thanks to this episode's sponsors, Alpine Aerotech and Precision Aviation Group

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

For this episode of Vertical MRO, host Jon Gray and co-host Howie sit down with Reinaldo Caceres, founder and CEO of Nabu Pro, to explore how artificial intelligence is beginning to reshape aviation operations and maintenance.

A commercial pilot turned technology entrepreneur, Reinaldo shares the journey that led him from the cockpit into software development and explains why he believes AI has the potential to become one of the most impactful tools available to aviation professionals.

The conversation focuses on practical applications rather than hype. Jon, Howie, and Reinaldo discuss how AI can help maintenance and operations teams work more efficiently, reduce administrative burdens, analyze information faster, and support better decision-making without replacing the expertise and judgment of experienced professionals.

Part I explores where AI is already delivering value today and how aviation organizations can begin leveraging these tools while maintaining the human oversight that remains critical to safe operations.

Special thanks to this episode's sponsors, Rotorcraft Support Inc, Alpine Aerotech and Airbus.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In Part II of this conversation, Ronnie continues the discussion with Mike Kunkel of PG&E on the realities of building and sustaining a just culture in aviation operations.

The episode focuses on the challenges organizations face when trying to move from compliance-driven safety programs toward environments built on trust, accountability, and open communication. Mike shares lessons learned from aviation safety management, including common leadership mistakes that can discourage reporting and weaken safety culture over time.

The conversation also explores the importance of feedback loops, workforce engagement, and creating systems that encourage continuous learning instead of blame.

For aviation professionals across maintenance and operations, this episode provides practical insight into the human side of safety and the long-term work required to build resilient teams.

Special thanks to this episode's sponsors, Rotorcraft Support Inc and Metro Aviation.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode, Ronnie sits down with Mike Kunkel, safety management system program manager at PG&E, to discuss his path through aviation and the experiences that shaped his approach to safety leadership.

The conversation begins with Mike’s early flying experiences in Alaska and his time supporting law enforcement aviation operations, offering a firsthand look at the operational environments, decision-making, and responsibilities that come with mission-driven flying.

As the discussion develops, Mike shares how those experiences influenced his perspective on aviation safety, communication, and organizational culture.

For operators, maintainers, and aviation professionals, Part I provides a grounded look at the real-world operational background behind today’s conversations around safety management and just culture.

Special thanks to this episode's sponsors, Precision Aviation Group and Robinson Helicopter.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.

In this episode of Vertical MRO Tech Talk presented by Bell, host Jon Gray is joined by Greg Judd, along with Gabriel Leveille and Jason Estaphan, to discuss the Garmin G1000. This conversation provides a deeper understanding of how the system can directly support maintainers in their day-to-day work. As avionics platforms continue to evolve, systems like the G1000 have become more than just flight deck tools—they are increasingly valuable resources for troubleshooting, diagnostics, and operational insight.

The conversation explores the progression from earlier systems to newer configurations like NXi, highlighting improvements in processing speed, internal memory, and system integration. These advancements have significantly reduced update times, simplified database management, and improved the ability to diagnose faults more precisely. For maintainers, this means less time chasing ambiguous issues and more confidence in identifying root causes.

Beyond hardware and software improvements, the discussion emphasizes the importance of engaging with the system itself. From navigating system pages to interpreting flight and fault data, building familiarity with the G1000 allows technicians to better leverage available information and avoid unnecessary component changes. The ability to access and interpret log files, system messages, and historical data is becoming an essential skill set in modern rotorcraft maintenance.

As avionics systems continue to advance, the gap between operations and maintenance continues to narrow. This conversation highlights how maintainers who invest time in understanding these platforms are better equipped to support both the aircraft and the mission.

We want to hear from you! – techtalk@bellflight.com
Need help with your Bell helicopter? Email us at productsupport@bellflight.com or visit https://www.bellflight.com/support/commercial. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

For this episode, Jon Gray sits down with Don Lockie of Aviation Resources Group and Peter Van Dael, product manager at Navi-Gate, for a live conversation recorded on the show floor at Verticon 2025.

While logistics often happens behind the scenes, it plays a critical role in keeping aircraft, components, and maintenance operations moving. Don and Peter share insights from years of experience coordinating aircraft transportation, navigating international regulations, and solving the unexpected challenges that can arise when moving high-value aviation assets around the world.

The conversation explores how supply chains have evolved since COVID, the importance of planning logistics early in a project, and why waiting too long to make transportation decisions can lead to unnecessary costs and delays. From regulatory requirements to practical decision-making, the discussion highlights the often-overlooked work that helps keep maintenance and operational schedules on track.

Whether you're moving a component across a border or relocating an entire aircraft, this episode offers practical lessons on planning, communication, and the partnerships required to make aviation logistics successful.

Special thanks to this episode's sponsors, Rotorcraft Support Inc and Metro Aviation.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to Vertical MRO Alerts, presented by Bell!

In this Alert, Product Support Engineering (PSE) Manager Marc Dubé is joined by Gilbert Gaudreault, 407 PSE Lead, to discuss the release of Garmin G1000H NXi Software 24 and the associated service directives issued for Bell 407GXi operators.

Marc and Gilbert explain why Bell released an Alert Service Bulletin for certain aircraft equipped with two-axis and three-axis autopilot systems, including IFR-configured aircraft. The software update addresses a previously identified potential autopilot issue that could result in an uncommanded pitch-up.

The episode also highlights several enhancements included in Software 24, such as improvements to maintenance and troubleshooting capabilities, support for upcoming filtration and cockpit voice/data recorder provisions, and updated procedures for software loading. Operators will learn about the new process for obtaining software loader cards through MyBell, the reasons behind the change, and the additional cards required to complete the upgrade.

For full details, operators should always refer directly to the Official Alert Service Bulletin. 

The full library of episodes is available to listen to on demand
We want to hear from you! - techtalk@bellflight.com
Need help with your Bell helicopter? - productsupport@bellflight.com

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

Recorded live during the 2025 Vertical MRO conference, this panel discussion explores what continues to attract people to the helicopter maintenance industry—and what the industry must do to support the next generation of maintainers.

Featuring insights from Dale Martel of Okanagan College, Mike Broderick of HeliDoc, Tristan Beddoe of the Southern Alberta Institute of Technology (SAIT), and Jeff Denomme of Alpine Aerotech, the conversation highlights the unique opportunities helicopter maintenance can offer, from travel and field operations to hands-on problem-solving and mission-driven work.

The panel also discusses the importance of mentorship, creating welcoming workplaces, and how the industry’s approach to work-life balance has evolved over time. Throughout the discussion, a common theme emerges: attracting new talent is only part of the challenge—retaining and supporting people is just as important.

For current and aspiring maintainers alike, this episode offers a grounded look at the realities, opportunities, and future of helicopter maintenance careers.

Special thanks to this episode's sponsors, Metro Aviation and Airbus.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode of Vertical MRO, recorded live as part of the Blades of Valor 2026 tour, hosts Jon and Jack sit down with Jerry Zsigo, aircraft maintenance technician with Miami Dade Air Rescue.

Jerry shares what it takes to maintain aircraft in one of the most demanding environments in aviation—South Florida—where heat, humidity, and salt air create constant challenges for corrosion control and aircraft upkeep.

The conversation focuses on practical, experience-driven maintenance strategies, from inspection routines and cleaning practices to protecting critical components exposed to harsh conditions. Jerry also shares real-world examples of how small findings during routine checks can lead to broader inspection protocols across the fleet.

For maintainers and operators working in coastal or high-humidity environments, this episode offers a grounded look at corrosion prevention, daily maintenance discipline, and keeping aircraft mission-ready.

Special thanks to this episode's sponsors, Anodyne Electronics Manufacturing and Precision Aviation Group.

Thank you to the 2026 Blades of Valor sponsor, Switlik, and the support of Massif Flight Suits. Without your sponsorship and support, this tour would not be possible.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

The Vertical MRO Podcast continues its special Flying Bulls conversation with Anthony Hill and Werner Horvath from the Red Bull Flying Bulls.

Following Vertical MRO’s milestone 100th episode, hosts Jon Gray and Faith Ortega reconnect for part II with the Flying Bulls technical team in Salzburg, Austria, while recording from the Vertical MRO studio.

Anthony and Werner take a deeper dive into the realities of maintaining and restoring historic rotorcraft, including the Flying Bulls Sikorsky S-58 helicopter and the unique operational demands of supporting aerobatic aircraft.

We dig into restoring rare vintage aircraft like the S‑58, P‑51 and DC‑6, covering the challenges of sourcing one‑off parts, certification, and re‑engineering, and share the Cobra recovery/restoration story. We also explore maintaining aerobatic rotorcraft (BO‑105), how acrobatic flight changes maintenance programs and life limits, and the special logistics and crew requirements for airshow operations.

The conversation unpacks the challenges of operating across multiple regulatory systems (Austrian/EASA and FAA) and explains the role of their National Design Organization. We discuss creative parts sourcing, in‑house manufacturing and prototyping, and how emerging MRO technologies 3D scanning/printing, digital manuals, and AI are starting to help solve long‑standing problems.

We discuss the state of the workforce through apprenticeships, recruitment and retention, preserving tribal knowledge, and building a strong safety culture.

Throughout the episode, Anthony and Werner share practical career advice focused on continuous learning, stepping out of your comfort zone, and the soft skills that matter.

The conversation is capped by a hangar tour and aircraft close‑ups. This is an episode to watch on YouTube for the full experience.

Bonus announcement: the Flying Bulls will bring the DC‑6 and P‑38 Lightning to AirVenture Oshkosh this July 2026, crossing the Atlantic for the first time since joining the fleet, with a BO‑105 also appearing with the Red Bull Air Force. Stay tuned after the episode for a special closing segment with the Flying Bulls team.

Special thanks to this episode's sponsors, Metro Aviation and Robinson Helicopter

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

The Vertical MRO Podcast welcomes Anthony Hill and Werner Horvath from the Red Bull Flying Bulls.

To celebrate episode 100 we recorded remotely with the Red Bull Flying Bulls maintenance team, they were on the floor of Hangar 7 in Salzburg, Austria, we participated from our studio.

Anthony Hill and Werner Horvat join hosts Jon Gray and Faith Ortega for a wide‑ranging conversation about what it takes to keep one of the world’s most elite and unique fleets operational.

We dig into restoring rare vintage aircraft like the S‑58, P‑51 and DC‑6, covering the challenges of sourcing one‑off parts, certification, and re‑engineering, and share the Cobra recovery/restoration story. We also explore maintaining aerobatic rotorcraft (BO‑105), how acrobatic flight changes maintenance programs and life limits, and the special logistics and crew requirements for airshow operations.

The conversation unpacks the challenges of operating across multiple regulatory systems (Austrian/EASA and FAA) and explains the role of their National Design Organization. We discuss creative parts sourcing, in‑house manufacturing and prototyping, and how emerging MRO technologies 3D scanning/printing, digital manuals, and AI are starting to help solve long‑standing problems.

We discuss the state of the workforce through apprenticeships, recruitment and retention, preserving tribal knowledge, and building a strong safety culture.

Throughout the episode Anthony and Werner share practical career advice focused on continuous learning, stepping out of your comfort zone, and the soft skills that matter.

The conversation is capped by a hangar tour and aircraft close‑ups. This is an episode to watch on YouTube for the full experience.

Bonus announcement: the Flying Bulls will bring the DC‑6 and P‑38 Lightning to AirVenture Oshkosh this July 2026 crossing the Atlantic for the first time since joining the fleet  with a BO‑105 also appearing with the Red Bull Air Force. Stay tuned after the episode for a special closing segment with the Flying Bulls team.

Special thanks to this episode's sponsors, Rotorcraft Support Inc and Precision Aviation Group.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode of Vertical MRO, hosts Jack and Jon sit down with Thomas Edison, director of maintenance for the Broward Sheriff’s Office Aviation Unit.

Thomas shares his path into aviation maintenance and what it takes to support mission-critical aircraft in a law enforcement environment, where uptime directly impacts operations.

The conversation focuses on the complexity of helicopter maintenance and real-world troubleshooting, including diagnosing issues with mission equipment where the root cause isn’t immediately obvious. It’s a practical look at the importance of thorough inspection, documentation, and system knowledge.

They also discuss a growing industry challenge—workforce development—and the need for stronger aviation maintenance programs to support the next generation.

For maintainers and operators, this episode offers a grounded look at troubleshooting, mission readiness, and building a sustainable MRO workforce.

Special thanks to this episode's sponsors, Airbus and Precision Aviation Group. 

Thank you to the 2026 Blades of Valor sponsor, Switlik, and the support of Massif Flight Suits. Without your sponsorship and support, this tour would not be possible.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

Recorded live in Kelowna during the 2025 conference, this episode of Vertical MRO features a panel discussion with Don Lockie of ARG Aviation Resources Group—returning to the podcast—and John Ross, logistics supervisor at Eagle Copters Maintenance Ltd.

Together, they break down the realities of cross-border shipping in aviation and what it takes to keep parts, equipment, and assets moving across international boundaries.

Cross-border logistics in this industry goes far beyond standard freight. From navigating customs requirements to coordinating with freight forwarders and local authorities, the process is complex, time-sensitive, and often high-stakes. For maintainers and operators, delays don’t just create inconvenience—they directly impact uptime and aircraft availability.

Don and John share practical, experience-driven insights on working with trusted logistics partners, understanding country-specific regulations, and avoiding common pitfalls that can stall shipments. The conversation is grounded in real-world examples, including high-pressure scenarios where rapid coordination and adaptability were critical to mission success.

For operators and MRO teams managing cross-border shipments, this episode offers a clear, practical look at the challenges—and the strategies—that keep aviation moving.

Special thanks to this episode's sponsors, Metro Aviation and Rotorcraft Support Inc.

Thank you also to Navigate, who helped make this episode possible by assisting in Don's travel to the Kelowna event.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this special crossover episode of the Vertical MRO Podcast, we team up with the hosts of Cancelled for Maintenance—Six and MBP—for a conversation that brings the fixed-wing and rotor world together.

What starts as a simple collaboration quickly turns into a deeper look at the shared realities of aviation maintenance. From the small-world nature of the industry to the common challenges faced across platforms, this episode highlights just how aligned maintainers really are—regardless of what they’re working on.

Six and MBP share the story behind their podcast, which began during the uncertainty of the COVID-19 pandemic and has grown into a space where aviation professionals can connect, vent, and support one another. The conversation dives into the importance of capturing tribal knowledge, the role of open communication in the hangar, and why mental health is becoming an increasingly important part of the maintenance conversation.

The discussion also explores leadership beyond titles—how influence, accountability, and culture are shaped on the hangar floor just as much as they are in the boardroom. From burnout and workforce challenges to the importance of telling real stories, both crews reflect on what they’re seeing from their respective audiences and why these conversations are resonating across the industry.

As the episode unfolds, the group compares rotor and fixed wing maintenance head-on—unpacking what’s different, what’s the same, and why the gap between the two worlds might not be as wide as many think.

This episode is a reminder that while the aircraft may differ, the people, the pressures, and the passion behind aviation maintenance are shared. And by bringing these conversations together, we move one step closer to a stronger, more connected maintenance community.

Thank you to our sponsors who made this episode possible. Precision Aviation Group and Robinson Helicopter.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

In this episode of Vertical MRO, the team breaks down what to expect from the 2026 MRO Conferences in Kelowna, BC, and Irving, Texas.

Building on feedback from previous events, this year’s conferences are expanding in both scale and focus. The discussion highlights the shift toward deeper technical content, more real-world problem-solving, and sessions that reflect the challenges maintainers and operators are facing today.

The episode also explores the growing role of leadership, workforce development, and industry collaboration, along with expanded exhibitor space and increased opportunities to connect across the MRO community.

For those considering attending, this conversation provides a clear look at how the events are evolving—and how they’re designed to deliver practical value for technicians, operators, and industry leaders alike.

Tickets are now available for both 2026 events. If you’re planning to attend, early registration is recommended!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this special crossover episode of the Vertical MRO Podcast, we team up with the hosts of Cancelled for Maintenance—Six and MBP—for a conversation that brings the fixed wing and rotor world together.

What starts as a simple collaboration quickly turns into a deeper look at the shared realities of aviation maintenance. From the small-world nature of the industry to the common challenges faced across platforms, this episode highlights just how aligned maintainers really are—regardless of what they’re working on.

Six and MBP share the story behind their podcast, which began during the uncertainty of the COVID-19 pandemic and has grown into a space where aviation professionals can connect, vent, and support one another. The conversation dives into the importance of capturing tribal knowledge, the role of open communication in the hangar, and why mental health is becoming an increasingly important part of the maintenance conversation.

The discussion also explores leadership beyond titles—how influence, accountability, and culture are shaped on the hangar floor just as much as they are in the boardroom. From burnout and workforce challenges to the importance of telling real stories, both crews reflect on what they’re seeing from their respective audiences and why these conversations are resonating across the industry.

As the episode unfolds, the group compares rotor and fixed wing maintenance head-on—unpacking what’s different, what’s the same, and why the gap between the two worlds might not be as wide as many think.

This episode is a reminder that while the aircraft may differ, the people, the pressures, and the passion behind aviation maintenance are shared. And by bringing these conversations together, we move one step closer to a stronger, more connected maintenance community.

Thank you to our sponsors who made this episode possible, Metro Aviation and Airbus.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

As part of the 2026 Blades of Valor tour, Jon Gray and Mike Reyno travelled to meet with the United States Coast Guard to better understand the maintenance culture supporting one of the most demanding rotorcraft missions in the world. Recorded on location, this episode features Chief Warrant Officer 3 (CWO3) Jonathan Harper and Aviation Maintenance Technician Chief Petty Officer (AMTC) Brock Wilson of the Coast Guard Station Clearwater aviation maintenance community as they share how disciplined processes, corrosion control, and safety culture sustain readiness across a vast and complex area of operations.

Operating in saltwater environments, hurricane-prone regions, and high-tempo search and rescue missions requires more than technical competence. It requires systems that support non-punitive reporting, structured mishap response, and continuous learning. CWO3 Harper discusses how the Coast Guard approaches safety culture—not as a compliance exercise, but as an operational foundation—and why encouraging maintainers and aircrew to speak up strengthens the entire program.

The conversation also explores the realities of maintaining aircraft in coastal conditions, managing aging platforms amid parts shortages, and preserving institutional knowledge while empowering the next generation of technicians. From remote deployments to dense operational airspace, Coast Guard maintenance teams balance mission urgency with procedural discipline to ensure aircraft are returned to service safely and consistently.

This episode offers maintainers a detailed look at how one of the world’s most respected public safety aviation organizations structures its maintenance philosophy—where accountability, camaraderie, and craftsmanship intersect to support life-saving missions.

Special thanks to the United States Coast Guard for hosting the Blades of Valor tour and for sharing insight into the maintenance professionals who keep their rotorcraft mission-ready.

Special thanks to this episode's sponsors, Alpine Aerotech and Precision Aviation Group.

Thank you to the 2026 Blades of Valor sponsor, Switlik, and the support of Massif Flight Suits. Without your sponsorship and support, this tour would not be possible.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.

In this episode, host Jon Gray is joined by Bell experts Greg Judd and Michael Doucette for a focused discussion on track and balance for the Bell 212—a critical maintenance task that directly affects vibration, performance, and overall aircraft health. While often approached as a routine adjustment, achieving consistent results requires a deeper understanding of rotor system behavior and how it evolves over time.

The conversation explores common challenges maintainers encounter in the field, including variability in blade construction, differences between material types, and the impact of wear, erosion, and operating environments. As blades age, even small changes can introduce track and balance issues that demand a disciplined and methodical troubleshooting approach.

The team also emphasizes the importance of process—conducting thorough inspections, documenting adjustments, and recognizing trends across maintenance events. With so many variables at play, successful track and balance work relies on attention to detail, experience, and a clear understanding of how the rotor system responds to change.

For maintainers supporting the Bell 212, this episode reinforces the fundamentals while offering practical insight into managing one of the most important and nuanced aspects of helicopter maintenance.

We want to hear from you! – techtalk@bellflight.com
Need help with your Bell helicopter? Email us at productsupport@bellflight.com or visit https://www.bellflight.com/support/commercial.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

Recorded live at Verticon 2026, this episode is hosted by Terrence Eissfeldt and Jon Gray and features a conversation with Wendell Dunaway of PHI Aviation, whose career in helicopter engines spans decades across the industry.

Wendell’s path into aviation started long before hangars and test cells, growing up working on farm equipment and small engines—an early foundation that would eventually lead him into the world of helicopter powerplants. Over the years, that hands-on curiosity turned into a career defined by deep technical experience, from turning wrenches to running engines in test environments and supporting complex operations in the field.

The conversation explores what it really means to build a career around engines, the evolution of technology in the powerplant space, and how foundational mechanical understanding still plays a critical role in modern maintenance. Wendell shares his perspective on learning the trade, adapting to change, and why the fundamentals continue to matter no matter how advanced the equipment becomes.

From engines to classic cars, the discussion reflects a lifelong passion for mechanics and the satisfaction that comes from understanding how things work. It’s a conversation grounded in experience, curiosity, and a genuine appreciation for the craft.

Special thanks to our sponsors, Metro Aviation, Robinson Helicopter and Airbus. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

Recorded live at the Vertical MRO Conference in Kelowna and hosted by Jon Gray, this panel brings together voices from across the helicopter maintenance ecosystem to unpack the real issues facing MRO suppliers today—and how those challenges are reshaping the industry.

Panelists include Marc Leduc of VIH Aerospace; Jasen Gerein of Heli-Welders Canada; Ketan Desai of Precision Aviation Group; Jeff Denomme of Alpine Aerotech; and Maria Aguirre of Airbus—representing operators, suppliers, distributors, and maintenance leadership from across the MRO community.

The panel dives into the growing unpredictability of the supply chain, where shortages of even basic hardware and sudden manufacturing disruptions can derail maintenance events. When helicopters are already torn down, small missing parts can quickly become major operational and customer challenges.

Communication emerges as a recurring theme, with panelists stressing the importance of transparency—whether coordinating with OEMs, planning maintenance further ahead, or managing customer expectations in an uncertain environment.

Labor shortages and recruitment also take center stage, particularly the challenge of attracting and retaining the next generation of AMEs. Panelists discuss how investment in facilities, technology, culture, and work-life balance has become essential—not optional—for long-term competitiveness.

Additional discussion touches on predictive maintenance, inventory strategy, tariffs, part-outs, and the role of technology in forecasting needs. The takeaway is clear: collaboration across the MRO ecosystem is no longer a nice-to-have, but a requirement for navigating today’s supply and labor realities.

Special thanks to our sponsors, Alpine Aerotech, Precision Aviation Group and Anodyne Electronics Manufacturing. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

This episode was recorded live on location at the Palm Beach Sheriff's Office Aviation Unit as part of the 2026 Blades of Valor tour. Hosts Jon Gray and Jack Schonely sit down with Matt Callander, an avionics technician serving the unit who also happens to be a pilot, to explore a perspective that bridges the cockpit and the hangar.

In aviation, pilots and mechanics often operate in parallel worlds. One flies the mission. The other makes it possible. But when those worlds truly align, operational performance changes.

Public safety aviation leaves no margin for disconnect. Hoist rescues, maritime operations, complex avionics systems, and mission equipment demand more than technical skill. They demand trust, communication, and a shared operational mindset. Matt brings a rare perspective shaped by both flight experience and maintenance leadership, offering insight into how pilot awareness influences troubleshooting, how maintenance realities shape operational decisions, and why respect between the cockpit and the hangar directly affects safety.

This isn’t just a discussion about turning wrenches or logging hours. It’s about cultural alignment. It’s about how leadership sets the tone between departments. And it’s about why the strongest aviation programs are built where pilots and mechanics stop seeing themselves as separate roles and start operating as one team.

Because in high-consequence aviation, synergy isn’t optional. It’s structural.

Special thanks to our sponsors, Robinson Helicopter, Alpine Aerotech, and be sure to check out Vertical MROs instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

This episode was recorded live on location at the Palm Beach Sheriff's Office Aviation Unit as part of the 2026 Blades of Valor tour. Hosts Jon Gray and Jack Schonely sit down with Matt Callander, an avionics technician serving the unit who also happens to be a pilot, to explore a perspective that bridges the cockpit and the hangar.

In aviation, pilots and mechanics often operate in parallel worlds. One flies the mission. The other makes it possible. But when those worlds truly align, operational performance changes.

Public safety aviation leaves no margin for disconnect. Hoist rescues, maritime operations, complex avionics systems, and mission equipment demand more than technical skill. They demand trust, communication, and a shared operational mindset. Matt brings a rare perspective shaped by both flight experience and maintenance leadership, offering insight into how pilot awareness influences troubleshooting, how maintenance realities shape operational decisions, and why respect between the cockpit and the hangar directly affects safety.

This isn’t just a discussion about turning wrenches or logging hours. It’s about cultural alignment. It’s about how leadership sets the tone between departments. And it’s about why the strongest aviation programs are built where pilots and mechanics stop seeing themselves as separate roles and start operating as one team.

Because in high-consequence aviation, synergy isn’t optional. It’s structural.

Special thanks to our sponsors, Rotorcraft Support Inc., Airbus and Vertical Plus. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode, Hosts Ronnie Ries and Howie Murray sit down with Adrienne Robinson, vice president of business development at Panterra Heli Support USA, for a grounded conversation on how leasing strategies, data, and maintenance realities intersect on the shop floor. With more than four decades in the helicopter industry, Adrienne brings a rare perspective that spans avionics, MRO, aircraft transactions, and long-term fleet planning.

The discussion focuses on what these strategies actually mean for maintainers and maintenance leaders—especially those supporting small and mid-size operations. Adrienne breaks down how Power By the Hour (PBH) programs can reduce unexpected maintenance costs, stabilize parts access, and help teams plan work more effectively instead of constantly reacting to supply chain surprises.

They also explore the rising cost of OEM parts, tariffs, and ongoing supply constraints, and why better use of HUMS data and information sharing can improve inspection planning, fault detection, and overall aircraft availability. Rather than technology for technology’s sake, the conversation centers on how data becomes useful when it supports real maintenance decisions.

Throughout the episode, Adrienne emphasizes the value of simplicity, standardization, and strong relationships—with lessors, suppliers, and maintenance teams alike. For maintainers, the takeaway is clear: predictable maintenance environments don’t happen by accident—they’re built through smarter planning, better data, and realistic support structures.

This episode offers practical insight for AMEs, DOMs, and maintenance managers looking to reduce downtime, manage risk, and keep aircraft flying in an increasingly complex MRO landscape.

Special thanks to our sponsors, Metro Aviation, Precision Aviation Group and Robinson Helicopter.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode, Hosts Ronnie Ries and Howie Murray sit down with Adrienne Robinson, vice president of business development at Panterra Heli Support USA, for a grounded conversation on how leasing strategies, data, and maintenance realities intersect on the shop floor. With more than four decades in the helicopter industry, Adrienne brings a rare perspective that spans avionics, MRO, aircraft transactions, and long-term fleet planning.

The discussion focuses on what these strategies actually mean for maintainers and maintenance leaders—especially those supporting small and mid-size operations. Adrienne breaks down how Power By the Hour (PBH) programs can reduce unexpected maintenance costs, stabilize parts access, and help teams plan work more effectively instead of constantly reacting to supply chain surprises.

They also explore the rising cost of OEM parts, tariffs, and ongoing supply constraints, and why better use of HUMS data and information sharing can improve inspection planning, fault detection, and overall aircraft availability. Rather than technology for technology’s sake, the conversation centers on how data becomes useful when it supports real maintenance decisions.

Throughout the episode, Adrienne emphasizes the value of simplicity, standardization, and strong relationships—with lessors, suppliers, and maintenance teams alike. For maintainers, the takeaway is clear: predictable maintenance environments don’t happen by accident—they’re built through smarter planning, better data, and realistic support structures.

This episode offers practical insight for AMEs, DOMs, and maintenance managers looking to reduce downtime, manage risk, and keep aircraft flying in an increasingly complex MRO landscape.

Special thanks to our sponsors, Alpine Aerotech, Rotorcraft Support Inc and Precision Aviation Group.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode, Jon Gray and David sit down with Shad R. Sitz—aviation safety leader, firefighting veteran, and founder of 44 North Aviation—for a candid conversation on leadership, safety, and the realities of operating in high-risk environments.

Shad shares his path from growing up on a ranch to leading complex aviation and firefighting operations, offering a perspective shaped by decades spent in the field. Throughout the discussion, he reinforces a core belief that resonates deeply in MRO: maintainers are the foundation of successful aviation operations, and strong leadership starts with taking care of the people doing the work.

The conversation dives into situational awareness, communication, and trust—especially when the pressure is on. Shad emphasizes the importance of speaking up, staying curious, and recognizing that leadership is not about authority, but responsibility. These themes carry directly into a practical discussion on mishap response planning, where Shad highlights a common industry gap: plans that exist on paper but fail in execution due to a lack of training and ownership.

Drawing from his consulting work, Shad explains how outdated response plans, poor familiarity, and untrained teams often lead to confusion and chaos when incidents occur. He makes a compelling case for regular training, clear communication, and leadership accountability to ensure that when something goes wrong, teams know exactly what to do.

This episode offers valuable insight for maintenance leaders, managers, and technicians alike—reinforcing that safety culture, preparation, and effective leadership are inseparable in modern MRO operations.

Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Vertical Plus. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode, Jon Gray and David sit down with Shad R. Sitz—aviation safety leader, firefighting veteran, and founder of 44 North Aviation—for a candid conversation on leadership, safety, and the realities of operating in high-risk environments.

Shad shares his path from growing up on a ranch to leading complex aviation and firefighting operations, offering a perspective shaped by decades spent in the field. Throughout the discussion, he reinforces a core belief that resonates deeply in MRO: maintainers are the foundation of successful aviation operations, and strong leadership starts with taking care of the people doing the work.

The conversation dives into situational awareness, communication, and trust—especially when the pressure is on. Shad emphasizes the importance of speaking up, staying curious, and recognizing that leadership is not about authority, but responsibility. These themes carry directly into a practical discussion on mishap response planning, where Shad highlights a common industry gap: plans that exist on paper but fail in execution due to a lack of training and ownership.

Drawing from his consulting work, Shad explains how outdated response plans, poor familiarity, and untrained teams often lead to confusion and chaos when incidents occur. He makes a compelling case for regular training, clear communication, and leadership accountability to ensure that when something goes wrong, teams know exactly what to do.

This episode offers valuable insight for maintenance leaders, managers, and technicians alike—reinforcing that safety culture, preparation, and effective leadership are inseparable in modern MRO operations.

Special thanks to our sponsors, Alpine Aerotech, Robinson Helicopter and be sure to follow our Instagram for even more awesome maintenance content @vertical.mro. 

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.

In this Bell Tech Talk episode, host Jon Gray is joined by Eric Lachance, 525 product support engineering lead, and Gilbert Gaudreault, 407 product support engineering lead, to walk through the structural repair process—from initial damage identification to engineering-approved repair solutions. Drawing on decades of experience supporting Bell aircraft, they explain how structural repair requests are reviewed, analyzed, and prioritized, and why clear communication between operators, product support, and engineering teams is critical.

The discussion highlights common sources of structural damage, including corrosion and hangar rash, and emphasizes the importance of accurate measurements, thorough documentation, and clear photographs when submitting repair requests. Eric and Gilbert also discuss how repair complexity can vary widely depending on the nature and location of the damage, and how proper upfront information helps reduce delays and unnecessary back-and-forth.

The conversation also touches on emerging tools and technologies, including early applications of 3D printing, that may help improve repair efficiency in the future. Throughout the episode, the focus remains on minimizing aircraft downtime, maintaining structural integrity, and supporting operators with practical guidance that leads to timely, effective repair solutions.

We want to hear from you! – techtalk@bellflight.com
Need help with your Bell helicopter? Email us at productsupport@bellflight.com or visit https://www.bellflight.com/support/commercial. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

Recorded live at the Kelowna Vertical MRO Conference, this panel—hosted by Ronnie Ries—brings together operators who have spent the past year implementing Health and Usage Monitoring Systems (HUMS) across their fleets. With Ronnie guiding the discussion, the panelists share what motivated their organizations to adopt HUMS, the research and purchasing considerations that shaped their decisions, and the early challenges of installation and integration.

Mark Paulson and Grayson Barrows of Precision offer firsthand insights from managing HUMS on their internal fleet of Airbus 332 Super Puma helicopters that have been operating with HUMS since June 2024. Mike Milosevich of Blackcomb Helicopters adds perspective from the engineering and implementation side, outlining how HUMS changed their maintenance planning and the value it’s delivered on aircraft such as the EC135.

Together, the panel explores the learning curve of training requirements, data interpretation, technician buy-in, and even generational differences in adopting new technology. They highlight how earlier fault detection, streamlined inspections, and better trend monitoring are already improving safety and reducing costs. The conversation also touches on the growing importance of data-sharing among operators and what the future may hold as HUMS capabilities expand and inspection intervals evolve.

Fueled by great audience questions, this interactive session delivers practical takeaways for operators adopting HUMS or maximizing the systems already in place.

Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Airbus.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.

In this episode, Jon Gray moderates a timely panel discussion with industry leaders who come together for a wide-ranging conversation on what it truly takes to manage helicopter fleets in today’s MRO environment. Recorded at Anodyne Electronics Manufacturing’s facility in Kelowna, Canada, the discussion blends real-world operational experience with long-term thinking around people, aircraft, and organizational culture.

The panel explores the continued importance of legacy aircraft, the pressures created by supply chain constraints, and how evolving technology is reshaping the way fleets are maintained and supported. Just as importantly, they reinforce that MRO is not simply a job—it’s a career built on experience, mentorship, and a commitment to continual learning.

Labor challenges take center stage as the group discusses recruitment, retention, and the responsibility of developing the next generation of AMEs through shadowing, coaching, and real-world exposure. Networking and community are highlighted as essential tools in an industry where collaboration between operators often makes the difference between resilience and disruption.

From fleet replacement strategies to mission equipment integration, this episode captures the complexity of modern helicopter MRO and reinforces a common theme: sustainable operations depend just as much on investing in people as they do in aircraft.

Panelists featured in this episode include Sheri Totten of Boeing Distribution Services, Scott Hayward of Alpine Helicopters, Jan Booij of Skytek, and Bryan Eaton of Canadian Helicopters.

Special thanks to our sponsors, Metro Aviation, Alpine Aerotech and Anodyne Electronics Manufacturing.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.

In this episode of the Vertical MRO Podcast, Jon Gray and co-host Howie Murray sit down with Brad Leonard, owner of KonectaUSA, and Dave Schilling, director of business development, to explore one of the quiet challenges facing modern maintenance operations: reliable connectivity inside the hangar.

As MRO teams become increasingly digital—relying on tablets, cloud-based manuals, real-time collaboration, and GPS or satellite testing—poor signal coverage can quickly become a bottleneck. Brad and Dave explain why traditional connectivity often breaks down in hangar environments and how KonectaUSA’s solutions are designed specifically to support maintenance teams on the shop floor.

The conversation dives into real-world use cases, including site surveys, installation challenges, and what it takes to ensure technicians can access critical information when and where they need it. Brad and Dave also share their own career paths and how working in aerospace has led them into some uniquely restricted environments, reinforcing how closely technology, infrastructure, and maintenance readiness are connected.

This episode highlights how behind-the-scenes connectivity plays a growing role in efficiency, accuracy, and uptime—and why solving it is becoming essential for today’s MRO operations.

Special thanks to our sponsors, Robinson Helicopter, Airbus and Vertical.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.

This episode of the Vertical MRO Podcast was recorded on location at the inaugural Vertical MRO Conference in Kelowna, British Columbia. The MRO Conference in Kelowna featured six different panels where MRO professionals shared their expertise.

In this panel conversation, John Gray brings together a multi-generational group of maintainers to reflect on the themes sparked by the Vertical MRO Conference: mentorship, communication, leadership, and the responsibility we have to the next wave of technicians. From brand-new apprentices to five-decade veterans, this discussion digs into how great shops are built—not just through technical skill, but through culture, trust, and shared purpose.

This panel featured Taya Dejong, Mike Broderick, Howie Murray, Trish Bromely and Burt Potter.

Taya and Trish talk candidly about entering the rotorcraft world, finding inspiration in each other, and navigating an industry they never knew existed when they were younger. Bert and Howie offer insight into supporting apprentices, creating healthy learning environments, and balancing small-shop culture with big-shop expectations. And Mike Broderick draws on 50 years in maintenance to share what true mentorship looks like, why passion matters, and how every mechanic becomes the backbone of mission success.

This is a grounded, heartfelt look at what keeps the helicopter maintenance community strong—and what we can all do to support the next generation.

Special thanks to our sponsors, Essential Turbines, Rotorcraft Support Inc, and Precision Aviation Group.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.

In this episode of the Vertical MRO Podcast, host Jon Gray sits down with aviation veteran Terrence Eissfeldt, whose four-decade career spans from Okanagan Helicopters to founding Boundary Aviation Solutions his own consulting business. Terrence shares stories from his early days in the industry, his family’s deep aviation roots, and the pivotal moments that shaped his path from the hangar floor to leadership roles.

The conversation explores how mentorship, trust, and community remain the cornerstones of aviation maintenance — even as technology, AI, and staffing challenges reshape the landscape. Terrence reflects on what’s changed, what hasn’t, and how maintainers can stay grounded while embracing the tools and innovations that will define the next generation of helicopter maintenance.

With a focus on human connection, work-life balance, and passing on hard-won wisdom, this episode is a tribute to the people who keep rotorcraft flying safely and efficiently — and to the mentors who inspired them to do it well.

Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Vertical Aviation International.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.

In this episode of the Vertical MRO Podcast, host Jon Gray sits down with aviation veteran Terrence Eissfeldt, whose four-decade career spans from Okanagan Helicopters to founding Boundary Aviation Solutions his own consulting business. Terrence shares stories from his early days in the industry, his family’s deep aviation roots, and the pivotal moments that shaped his path from the hangar floor to leadership roles.

The conversation explores how mentorship, trust, and community remain the cornerstones of aviation maintenance — even as technology, AI, and staffing challenges reshape the landscape. Terrence reflects on what’s changed, what hasn’t, and how maintainers can stay grounded while embracing the tools and innovations that will define the next generation of helicopter maintenance.

With a focus on human connection, work-life balance, and passing on hard-won wisdom, this episode is a tribute to the people who keep rotorcraft flying safely and efficiently — and to the mentors who inspired them to do it well.

Special thanks to our sponsors, Metro, Vertical Aviation International and Rotorcraft Support Inc. 

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.

In this episode of Vertical MRO Podcast, hosts Ronie, Scott, Terrence and Jon, along with producer and host David, reflect on the past year. We have an opportunity to discuss highlights, and the growth of the maintenance, repair and overhaul (MRO) community developed through the podcast and the Vertical MRO Conference.

We also talk about the excitement surrounding the next generation of aviation professionals and the need for continued conversations promoting the maintenance community. 

Lastly, we discuss what is exciting for 2026 as we look forward, sharing our hopes for the future of the industry and emphasizing the importance of investing in people and adopting new technology.

Special thanks to our sponsors, SAFE Structure Designs, Vertical Aviation International and Airbus.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.

Recorded live at the inaugural Vertical MRO Conference in Kelowna, British Columbia, this episode features a panel discussion on one of the industry’s most transformative topics: Technology and the future of rotorcraft maintenance.

Hosted by Jon Gray, this conversation brings together Seth Hardage, CEO of Rotorcraft Repair and Manufacturing; Ronnie Ries, vice president of marketing at GPMS; and Joaquin DeMoreta, CEO and founder of Digital AirWare. Together, they explore how cutting-edge technologies — from health and usage monitoring systems (HUMS) to predictive maintenance and digital data integration — are redefining how maintainers troubleshoot, prevent issues, and keep aircraft mission-ready.

The panel dives into the changing role of technology in day-to-day maintenance, discussing how smarter tools and connected systems are improving efficiency, enhancing safety, and helping retain a new generation of technicians.

From vibration analysis to data-driven diagnostics, the experts share how innovation is transforming rotorcraft maintenance from a reactive process to a predictive science — and why embracing technology is key to the industry’s future success.

This live panel captures the spirit of collaboration and forward thinking that defined the Kelowna conference, where maintenance professionals, engineers, and innovators came together to shape what’s next for the rotorcraft maintenance, repair and overhaul community.

Special thanks to our sponsors, Precision Aviation Group, Robinson Helicopter and Anodyne Electronics Manufacturing.

Welcome to Vertical MRO Alerts, presented by Bell!

In this Alert, Product Support Engineering Manager Marc Dubé is joined by Sebastien Rousseau, Product Lead for the Bell 429, to walk operators through two service directives released simultaneously—a new Alert Service Bulletin (ASB 429-25-69) and an accompanying Operational Service Notice (OSN).

These directives address non-conforming crew and passenger seat covers installed on certain Bell 429 aircraft. Marc and Sebastien explain how additional foam added during cosmetic rework impacted the energy-attenuation performance of some crew seats, prompting a required crew-seat replacement under the ASB. Passenger seats, which carry lower criticality, are handled separately under the OSN.

The episode covers operator questions Bell has already received—including how third-party-modified seats are handled, what to expect regarding turnaround times, and why rework of passenger seats involves more logistical variables such as upholstery styles, stitching, colors, and custom configurations. They also discuss how operators can streamline the process by confirming interior renderings early and placing orders well ahead of the three-year compliance window.

For full details, operators should always refer directly to the official Alert Service Bulletin. 

The full library of episodes is available to listen to on demand
We want to hear from you! - techtalk@bellflight.com
Need help with your Bell helicopter? - productsupport@bellflight.com

Welcome to Vertical MRO Alerts, presented by Bell!

In this Alert, Product Support Engineering Manager Marc Dubé is joined by Sebastien Rousseau, Product Lead for the Bell 429, to walk operators through the recently released Alert Service Bulletin concerning the main and tail rotor hydraulic servos on the Bell 429.

This episode explains why the bulletin calls for a one-time inspection of the MCV driver rods, following a supplier notification regarding potential non-conforming components. Marc and Sebastien address the key questions operators have already raised—along with the ones Bell expects to hear. Topics include the reasoning behind the combined 800-hour / 24-month compliance window, guidance for aircraft already undergoing major inspections, and why operators should send servos through Bell rather than directly to the supplier.

The discussion also covers expected turnaround times, how unexpected findings can affect lead time, and Bell’s recommendations to help operators minimize downtime.

For full details, operators should always refer directly to the official Alert Service Bulletin. 

The full library of episodes is available to listen to on demand
We want to hear from you! - techtalk@bellflight.com
Need help with your Bell helicopter? - productsupport@bellflight.com