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Episode 75: The Neuroscience of Aviation: Sleep, Focus & Stopping Burnout with Jamie Wood
In this episode of the Vertical MRO Podcast, hosts Jon Gray and Ronnie Ries sit down with Jamie Wood, the CEO and Founder of the bio-technology platform Autonomic.
Jamie is changing the way people think and learn about their brains. Through neuroscience based products and cutting edge technologies, her mission is to elevate human potential by bringing personalized brain health solutions to the masses.
During the conversation we explore the critical role of cognitive performance in aviation maintenance and operations. Jamie shares her work with aviation maintenance colleges and organizations, where she has built effective programs to help address burnout and improve focus and mental sharpness.
Together, we unpack how fatigue, hydration, nutrition, and sleep directly affect safety and high performance in the hangar and beyond.
This is a must-listen for anyone passionate about human performance, aviation safety, and creating an environment that empowers teams to thrive.
Jamie’s work focuses on supporting driven individuals in high-demand environments that rely heavily on their cognitive abilities, this includes helicopter maintainers, executives, leaders, employees, athletes, and students.
Jamie is a speaker, mentor, brain performance expert, and researcher. Having bootstrapped her brain performance technology company and brought a scientifically proven cognitive enhancement solution to market, Jamie understands the unique demands placed upon the brains of highly driven individuals in high-performance environments.
Jamie has worked with some of the most exciting up and coming leaders in tech, gaming, extraction, marketing, student organizations, and big data. Her workshops and training programs are in North America's VCs, Accelerators and Academic Institutions.
Jamie has led groundbreaking research studies looking at brain health in high-stress environments using Mobile EEG, and sits on the cutting edge of brain health technology working alongside world leading neuroscientists. She has worked with over 100 founders and is a sought after speaker for Fortune 500 companies and top tech conferences including the Vertical MRO Conference.
In this two-part Vertical MRO Podcast series, hosts Jon Gray and Faith Ortega have an engaging conversation with Dale Neubauer, an airfame and powerplant (A&P) mechanic and CEO of HeliLadder; and Drew Benton Jr., owner of Helicopter Maintenance Solutions.
During the conversation, our guests explore their journeys in the helicopter community. They discuss the professional challenges faced by helicopter technicians, the importance of teamwork and communication, and the critical nature of ensuring aircraft are airworthy.
Dale talks about how his experiences in the helicopter air ambulance sector impacted his personal and professional life. He shares a personal story you won't want to miss that highlights the impact of maintenance on patient outcomes, and the lessons learned from both successes and failures in the field.
Dale talks about the motivation for him and his wife and Susie to create and launch HeliLadder in 2015, starting from their garage with a shared vision to improve aircraft maintenance safety and efficiency. Dale’s 30 years of experience in aircraft maintenance provided the foundation for creating the world’s first modular and portable workstand.
Driven by a passion for changing how maintenance is performed, Dale and Susie’s work at HeliLadder continues to prioritize safety, comfort, and quality. Dale’s background and commitment underscore the company’s mission to support safe, efficient, and reliable aircraft maintenance, making a tangible difference in the aviation industry through innovative solutions and unwavering dedication.
In this episode, hosts Jon Gray and David Kreutzkamp sit down with MHM Publishing co-founder and co-publisher Linda Reyno, and Leslie Ferry, MHM Publishing’s event director, to give exciting updates on the Vertical MRO Conferences. These events are right around the corner, being held in Kelowna, British Columbia, at the KF Centre for Excellence from Oct. 7 to 9; and in Irving, Texas, at the Irving Convention Center, from Nov 10 to 12.
This is a conference, not a tradeshow. We are gathering this very important community from the helicopter industry to focus on education and networking. This is not about selling anything—it’s about promoting the rotorcraft maintenance, repair and overhaul (MRO) community.
During the recording we focus on updates surrounding the educational offerings, networking opportunities, and locations for the Vertical MRO Conference.
We also have an opportunity to address the critical shortage of maintainers in the industry and emphasize the need for community engagement and participation to help inspire the next generation of helicopter maintenance professionals.
In this episode of the Vertical MRO Podcast, host Jon Gray and co-host Leslie Ferry sit down with James Simmons, founder of Avolatus and a seasoned aviation professional.
We explore his career journey in aviation and gather his insights into the rotorcraft maintenance industry.
James shares his experiences from his military service to his current role in workforce development with Vertical Aviation International (VAI), highlighting the challenges and opportunities within the MRO sector.
Learn about his contributions to the Vertical MRO Conference and his passion for fostering new talent in aviation.
This conversation is a must-listen for anyone interested in the future of aviation maintenance and the pivotal role of leadership and training.
In this episode of the Vertical MRO Podcast, host Jon Gray and co-host Leslie Ferry sit down with James Simmons, founder of Avolatus and a seasoned aviation professional.
We explore his career journey in aviation and gather his insights into the rotorcraft maintenance industry.
James shares his experiences from his military service to his current role in workforce development with Vertical Aviation International (VAI), highlighting the challenges and opportunities within the MRO sector.
Learn about his contributions to the Vertical MRO Conference and his passion for fostering new talent in aviation.
This conversation is a must-listen for anyone interested in the future of aviation maintenance and the pivotal role of leadership and training.
In this two part series of the Vertical MRO Podcast, hosts Jon Gray and Ronnie Ries have a discussion with Jon Dillenberg, director at the Thrust Institute of Maintenance.
During this conversation, we dive into the critical challenges and exciting opportunities in recruiting and shaping the next generation of talent in the aviation industry.
Jon talks about the Thrust Institute’s innovative training approaches. We discuss leveraging social media and partnerships with high school STEM programs like Rising Aviation High School, to engage youth and promote aviation careers.
We explore the evolving landscape of technical training, the importance of adaptability with new technologies like AI, and the need for smarter aircraft design focused on maintainability to ensure a sustainable future.
Join us as we discuss the future of aircraft maintenance, how to attract new talent, and how industry-wide shifts can shape the next era of rotorcraft aviation.
In this two part series of the Vertical MRO Podcast, hosts Jon Gray and Ronnie Ries have a discussion with Jon Dillenberg, director at the Thrust Institute of Maintenance.
During this conversation, we dive into the critical challenges and exciting opportunities in recruiting and shaping the next generation of talent in the aviation industry.
Jon talks about the Thrust Institute’s innovative training approaches. We discuss leveraging social media and partnerships with high school STEM programs like Rising Aviation High School, to engage youth and promote aviation careers.
We explore the evolving landscape of technical training, the importance of adaptability with new technologies like AI, and the need for smarter aircraft design focused on maintainability to ensure a sustainable future.
Join us as we discuss the future of aircraft maintenance, how to attract new talent, and how industry-wide shifts can shape the next era of rotorcraft aviation.
In this episode of the Vertical MRO Podcast, host Jon Gray and co-host Howie Murray, sit down with Milton Geltz, managing director of Metro Aviation, to reflect on his remarkable 50-year career in aviation.
Milton began his journey in 1976 and has been with Metro since 1983, overseeing daily operations across flight, maintenance, completions, finance, sales, and marketing.
A graduate of Embry-Riddle Aeronautical University with a degree in professional aviation management, Milton also holds a Federal Aviation Administration (FAA) airframe and power plant certificate and is an FAA designated airworthiness representative for both maintenance and manufacturing.
He was honored with the 2007 Aviation Maintenance Technician Award by Helicopter Association International. Milton shares insights into the evolution of safety standards, the importance of training a skilled workforce, and how advanced data monitoring systems are transforming operational safety.
We also have an opportunity to discuss key challenges like recruitment and retention and highlight Metro Aviation’s ongoing commitment to excellence. Stay tuned for valuable insights into the future of rotorcraft maintenance and safety.
In this special episode of the Vertical MRO Podcast, host Jon Gray is joined by Romain Trapp, Executive Vice President of Customer Support and Services at Airbus Helicopters, for a wide-ranging conversation about leadership, innovation, and the future of rotorcraft support.
Romain shares the personal journey that led him through key leadership roles at Airbus Helicopters in Canada, North America, and now globally — a journey grounded in passion, purpose, and people.
Listeners will hear about:
Leading through global crises and economic turbulence
The cultural value of walking the hangar floor and meeting crews face-to-face
Airbus’s global transformation strategy built on trust, performance, and sustainability
Training innovation, workforce development, and the challenges of attracting the next generation
With more than 12,000 helicopters supported worldwide, Romain offers candid insight into the future of helicopter maintenance, MRO strategy, and the critical partnerships that keep rotorcraft flying safely and efficiently.
This episode is a must-listen for anyone passionate about leadership, aviation, and the future of rotorcraft.
In this episode of the Vertical MRO Podcast, host Jon Gray sits down with Seth Hardage, owner of Rotorcraft Repair and Manufacturing, to uncover the vital importance of preventative maintenance in aviation. Seth introduces their groundbreaking product, Dragon Skin Xtreme—an advanced rotor blade leading edge protective coating designed to combat erosion and corrosion.
Throughout the conversation, Seth shares his inspiring journey in the rotorcraft community, offering valuable insights into the differences between erosion and corrosion, and the impact of environmental factors on rotor blade lifespan. He also discusses the significance of strong leadership and cultivating a positive company culture in today’s industry.
Join us as we explore industry challenges such as recruitment and retention, and discover innovative solutions driving the future of rotorcraft maintenance.
Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.
This two-part leadership series episode was recorded on location in Shreveport, Louisiana, at Metro Aviation. Hosts Jon Gray and Leslie Ferry sit down with Metro Aviation’s director of maintenance Shawn Bruton and Emmy Award winner, author, and keynote speaker Clint Pulver.
During our conversation, we explore the vital role of effective leadership in the realms of the maintenance, repair and overhaul (MRO) community.
Shawn shares his story, from starting out as a young man cutting grass to becoming the director of maintenance at Metro Aviation, and offers valuable leadership insights from his successful career.
Clint shares his inspiring journey from aspiring helicopter pilot to professional speaker and author, shedding light on the urgent need for transformative leadership training and its profound effect on organizational culture and employee retention.
Drawing from his insightful Undercover Millennial research, highlighted in the book he wrote titled “I Love it Here,” Clint reveals a truth we know too well: Employees often leave their bosses, not their jobs.
During the conversation, they discuss the importance of mentorship over mere management and the power of genuine connection in leadership.
Clint is speaking at the upcoming Vertical MRO Conference in both Kelowna, British Columbia (Oct. 7 to 9, 2025), and in Irving, Texas (Nov. 10 to 12). For more information, and to register, please visit Vertical MRO.
This two-part leadership series episode was recorded on location in Shreveport, Louisiana, at Metro Aviation. Hosts Jon Gray and Leslie Ferry sit down with Metro Aviation’s director of maintenance Shawn Bruton and Emmy Award winner, author, and keynote speaker Clint Pulver.
During our conversation, we explore the vital role of effective leadership in the realms of the maintenance, repair and overhaul (MRO) community.
Shawn shares his story, from starting out as a young man cutting grass to becoming the director of maintenance at Metro Aviation, and offers valuable leadership insights from his successful career.
Clint shares his inspiring journey from aspiring helicopter pilot to professional speaker and author, shedding light on the urgent need for transformative leadership training and its profound effect on organizational culture and employee retention.
Drawing from his insightful Undercover Millennial research, highlighted in the book he wrote titled “I Love it Here,” Clint reveals a truth we know too well: Employees often leave their bosses, not their jobs.
During the conversation, they discuss the importance of mentorship over mere management and the power of genuine connection in leadership.
Clint is speaking at the upcoming Vertical MRO Conference in both Kelowna, British Columbia (Oct. 7 to 9, 2025), and in Irving, Texas (Nov. 10 to 12). For more information, and to register, please visit Vertical MRO.
In this two-part Vertical MRO Podcast series, hosts Jon Gray and Faith Ortega have an engaging conversation with Dale Neubauer, an airfame and powerplant (A&P) mechanic and CEO of HeliLadder; and Drew Benton Jr., owner of Helicopter Maintenance Solutions.
During the conversation, our guests explore their journeys in the helicopter community. They discuss the professional challenges faced by helicopter technicians, the importance of teamwork and communication, and the critical nature of ensuring aircraft are airworthy.
Dale talks about how his experiences in the helicopter air ambulance sector impacted his personal and professional life. He shares a personal story you won't want to miss that highlights the impact of maintenance on patient outcomes, and the lessons learned from both successes and failures in the field.
Dale talks about the motivation for him and his wife and Susie to create and launch HeliLadder in 2015, starting from their garage with a shared vision to improve aircraft maintenance safety and efficiency. Dale’s 30 years of experience in aircraft maintenance provided the foundation for creating the world’s first modular and portable workstand.
Driven by a passion for changing how maintenance is performed, Dale and Susie’s work at HeliLadder continues to prioritize safety, comfort, and quality. Dale’s background and commitment underscore the company’s mission to support safe, efficient, and reliable aircraft maintenance, making a tangible difference in the aviation industry through innovative solutions and unwavering dedication.
In this episode, Greg Judd and Greg Arnold take a deep dive into the critical and often complex world of track and balance in helicopter maintenance. With decades of hands-on experience between them, the duo unpacks the finer details of rotorcraft dynamics—from product balance techniques to hub weight adjustments, and the impact of center of gravity (CG) on performance.
Listeners will gain insights on how preparation, consistent fuel loads, and pilot feedback all contribute to effective troubleshooting. The conversation also demystifies common pitfalls, explores the role of modern technology, and highlights the importance of community knowledge sharing among maintainers and aircrew alike.
Whether you're on the hangar floor or out on the line, this episode offers valuable strategies to enhance rotor performance, build maintenance confidence, and support safer, smoother operations.
In this two-part series, Jon Gray sits down with James Helkey, director of maintenance and completions at Leonardo Helicopters.
James is a highly experienced aviation professional with a strong background in aircraft maintenance, leadership, and organizational development.
He holds an airframe and powerplant certificate and a business degree specializing in organizational development and change management.
Throughout his career, James has demonstrated exceptional leadership in managing large teams and complex aviation operations.
Currently, he oversees a team of over 100 employees and ensures the highest standards in aircraft servicing, repair, and overhauls across multiple helicopter series.
With extensive experience supporting Federal Aviation Administration, European Union Aviation Safety Agency, and internal audits, James excels in fostering customer satisfaction, coordinating cross-departmental efforts, and supporting the development of new aircraft programs.
His career spans military service, corporate aviation, and leadership roles, all characterized by his commitment to safety, quality, and operational excellence.
In this episode, hosts Marc Dubé and Gilbert Gaudreault, technical experts on the Bell Product Support Engineering (PSE) Team, once again join together to share some further insights into recently a released Alert Service Bulletin (ASB) regarding the inspection of the attachment hardware and fittings for the tailboom junction which impacts the Bell 407 model.
In this two-part series, Jon Gray sits down with James Helkey, director of maintenance and completions at Leonardo Helicopters.
James is a highly experienced aviation professional with a strong background in aircraft maintenance, leadership, and organizational development.
He holds an airframe and powerplant certificate and a business degree specializing in organizational development and change management.
Throughout his career, James has demonstrated exceptional leadership in managing large teams and complex aviation operations.
Currently, he oversees a team of over 100 employees and ensures the highest standards in aircraft servicing, repair, and overhauls across multiple helicopter series.
With extensive experience supporting Federal Aviation Administration, European Union Aviation Safety Agency, and internal audits, James excels in fostering customer satisfaction, coordinating cross-departmental efforts, and supporting the development of new aircraft programs.
His career spans military service, corporate aviation, and leadership roles, all characterized by his commitment to safety, quality, and operational excellence.
In this episode of the Vertical MRO Podcast, host Val Medved, co-host Faith Ortega, and guest Joseph LaCaze of Helicopter Work Aids take listeners on a journey through legacy, innovation, and the personal side of helicopter maintenance.
Joe shares how a childhood surrounded by aviation shaped his passion for the industry—and how that passion evolved into a career rooted in both technical expertise and a drive to improve the tools of the trade. From early influences in the Gulf of Mexico to co-founding Helicopter Work Aids a family business focused on aviation tools, Joe highlights the power of mentorship, the impact of embracing challenges, and the value of community in growing as a maintainer.
The conversation moves seamlessly from lighthearted banter about sports rivalries and family stories to deep dives into safety-focused tool innovation, quality control, and the evolving needs of helicopter mechanics. With insights on continuous learning, legacy aircraft, and building strong industry partnerships, this episode offers something for everyone in the rotorcraft maintenance world.
In this episode of the Vertical MRO Podcast, host Val Medved, co-host Faith Ortega, and guest Joseph LaCaze take listeners on a journey through legacy, innovation, and the personal side of helicopter maintenance.
Joe shares how a childhood surrounded by aviation shaped his passion for the industry—and how that passion evolved into a career rooted in both technical expertise and a drive to improve the tools of the trade. From early influences in the Gulf of Mexico to co-founding a family business focused on aviation tools, Joe highlights the power of mentorship, the impact of embracing challenges, and the value of community in growing as a maintainer.
The conversation moves seamlessly from lighthearted banter about sports rivalries and family stories to deep dives into safety-focused tool innovation, quality control, and the evolving needs of helicopter mechanics. With insights on continuous learning, legacy aircraft, and building strong industry partnerships, this episode offers something for everyone in the rotorcraft maintenance world.
In this episode of the Vertical MRO podcast, host Jon Gray sits down with two industry experts who will be presenting at the upcoming Vertical MRO Conference.
Chris Matt, with over 36 years of experience at PHI, shares insights into his course on corrosion, highlighting its critical impact on rotorcraft maintenance.
Francois Magnan, a veteran in the rotorcraft community since 1981 and currently with Parker Lord, discusses his presentation on the care and inspection of elastomeric components.
This conversation highlights the essential role of the Vertical MRO Conference in promoting knowledge exchange among rotorcraft maintenance professionals.
It also underscores the critical importance of continuous training, industry recruitment, and strong networking, all of which are vital to ensuring safety, operational excellence, and the ongoing advancement of rotorcraft maintenance.
Registration is now open for the upcoming Vertical MRO Conference. Join us from October 7-9 at the KF Centre for Excellence in Kelowna, British Columbia, or from November 10-12 at the Irving Convention Center in Irving, Texas. Don't miss this opportunity to connect, learn, and expand your industry expertise!
For more information about the Vertical MRO Conference, including registration details and the agenda, visit our website at verticalmro.com.
Episode 52: Inside Law Enforcement Helicopter Maintenance with Richard Weiser Part II
In this two-part series, Jon Gray and Jack Schonely, hosts of the Hangar Z Podcast, sit down with Richard Weiser from the Glendale Burbank Police Air Support Unit.
Weiser is a highly skilled helicopter maintenance professional with over 25 years of experience in maintaining and supporting helicopter operations.
With more than 18 years dedicated to law enforcement aviation, Weiser has demonstrated exceptional expertise in ensuring aircraft airworthiness, modifying helicopters to meet departmental needs, and managing maintenance schedules.
Currently serving as the director of maintenance for the Glendale Burbank Police Department Air Support Unit, he has maintained a fleet of MD500N helicopters for over 15 years.
Weiser’s background also includes military helicopter maintenance service in the United States Marine Corps. He holds an active A&P mechanic certificate and an IA inspector authorization.
Known for his reliability, technical skill, and dedication, Weiser is a proven asset in aviation maintenance and law enforcement support.
In this two-part series, Jon Gray and Jack Schonely, hosts of the Hangar Z Podcast, sit down with Richard Weiser from the Glendale Burbank Police Air Support Unit.
Weiser is a highly skilled helicopter maintenance professional with over 25 years of experience in maintaining and supporting helicopter operations.
With more than 18 years dedicated to law enforcement aviation, Weiser has demonstrated exceptional expertise in ensuring aircraft airworthiness, modifying helicopters to meet departmental needs, and managing maintenance schedules.
Currently serving as the director of maintenance for the Glendale Burbank Police Department Air Support Unit, he has maintained a fleet of MD500N helicopters for over 15 years.
Weiser’s background also includes military helicopter maintenance service in the United States Marine Corps. He holds an active A&P mechanic certificate and an IA inspector authorization.
Known for his reliability, technical skill, and dedication, Weiser is a proven asset in aviation maintenance and law enforcement support.
In this special edition of the Vertical MRO Podcast, Jon Gray welcomes back Val Medved for a long-overdue catch-up on career changes, podcast reflections, and what’s next for VMRO. Val shares how a promotion to director of sales and marketing at Essential Turbines has kept him busy, but his passion for the podcast—and the maintenance community it celebrates—has never wavered. Together, Jon and Val reflect on standout moments from the first year of the show, from ice fishing interviews to global recognition from industry pros.
This episode also features five listener-favorite clips: • Episode 29: Tristan Bedoe, Maintenance Instructor—Hands-on AME training and facing the AME shortage; • Episode 28: The Vertical MRO Conference—Building a rotorcraft maintenance conference from the ground up; • Bell Tech Talk Episode 2: Helicopter Washing—Highlighting how washing helicopters is more than just maintenance; • Episode 33: A Lifetime of Maintenance with Mike Broderick—How troubleshooting is evolving with technology; and • Episode 18: AI Maintenance Panel—Covering the transformative impact of AI on helicopter maintenance.
Whether you’re tuning in for the first time or have been with us since Episode 1, this retrospective is a celebration of the people, passion, and behind-the-scenes brilliance that keep the rotorcraft world turning.
Special thanks to you, our listeners! Thank you for listening and being a part of the MRO family. If you can spare a minute, please leave a review of the podcast and let us know how we are doing!
Episode 72: Honoring Matt Pagano: APSA’s 2025 Technical Specialist Award winner
The Vertical MRO Podcast recorded this special episode live from the Vertical Valor booth at APSCON, the Airborne Public Safety Association's annual conference in Phoenix, Arizona. Host Jon Gray is joined by guest host Jeff Ratkovic from the Hangar Z Podcast to honor the service of Matt Pagano, maintainer for the Riverside (California) Police Department Air Support Unit. Matt was recently recognized with the 2025 Airborne Public Safety Aviation Technical Specialist Award.
The Technical Specialist Award is given to an individual whose aviation maintenance efforts for a law enforcement agency are performed extraordinarily well, above and beyond what is normally expected. Their efforts bring distinction to themselves, their department, and to the Airborne Public Safety Association.
A central focus of the discussion is Riverside’s transition from the MD 500 helicopter to the Airbus H125 — a shift that has required Matt to prepare new facilities, adapt to evolving mission equipment, and lean on the broader helicopter community for support. Matt shares how mentorship, teamwork, and knowledge-sharing within the aviation industry have been essential in navigating this change.
Together, Jon, Jeff, and Matt dive into the importance of building a culture of safety and trust, investing in tools and training, and recognizing the legacy of beloved aircraft like the MD 500.
In this episode, host Jon Gray sits down with Mike Loeffler and Kurt Nielsen of Bell to explore the intersection of customer satisfaction, leadership, and the ongoing challenges in aerospace supply chains. Together, they unpack how Bell’s customer-first culture has helped the company navigate a rapidly evolving global landscape shaped by geopolitical shifts and economic uncertainty.
The conversation delves into the personal paths that brought each guest into aviation, offering a behind-the-scenes look at how career diversity and a passion for service strengthen leadership in this complex industry. From fostering innovation in supply chain management to empowering the next generation of aviation professionals, this episode is packed with insights on building resilient operations and putting customers at the center of every decision.
Whether you're on the hangar floor or in the boardroom, this conversation offers valuable lessons for navigating change, embracing technology, and driving career growth across aviation.
In part two of this special collaborative episode of the Vertical MRO Podcast, we continue our conversation with the Valor Flight Crew Podcast team to bring you a unique perspective from the front lines of helicopter air ambulance operations.
This episode features Vertical MRO co-host and experienced maintainer Faith Ortega, who shares her journey working in general aviation and now supporting critical EMS missions. Interviewed by Valor Flight Crew hosts Mike Fadale and Blake Shrider, Faith offers a candid, technical, and insightful look into what it takes to keep aircraft safe, reliable, and ready—especially in high-pressure, life-saving environments where time is critical.
The conversation explores everything from preventative maintenance and emergency repairs to the vital communication flow between mechanics, pilots, and medical crews. Faith also discusses her work mentoring the next generation of maintainers—particularly those transitioning from military to civilian roles—and reflects on how evolving technology is shaping the future of aviation maintenance.
Whether you're turning wrenches or turning rotors, this episode bridges the worlds of flight operations and aircraft support, and is a must-listen for anyone passionate about safety, teamwork, and mission readiness in the helicopter industry.
In this special collaborative episode of the Vertical MRO Podcast, we team up with our colleagues at the Valor Flight Crew Podcast to bring you a unique perspective from the front lines of helicopter air ambulance operations.
This episode features Vertical MRO co-host and experienced maintainer Faith Ortega, who shares her journey working in general aviation and now supporting critical EMS missions. Interviewed by Valor Flight Crew hosts Mike Fadale and Blake Shrider, Faith offers a candid, technical, and insightful look into what it takes to keep aircraft safe, reliable, and ready—especially in high-pressure, life-saving environments where time is critical.
The conversation explores everything from preventative maintenance and emergency repairs to the vital communication flow between mechanics, pilots, and medical crews. Faith also discusses her work mentoring the next generation of maintainers—particularly those transitioning from military to civilian roles—and reflects on how evolving technology is shaping the future of aviation maintenance.
Whether you're turning wrenches or turning rotors, this episode bridges the worlds of flight operations and aircraft support, and is a must-listen for anyone passionate about safety, teamwork, and mission readiness in the helicopter industry.
In this episode of the Vertical MRO podcast, host Jon Gray discusses the significance of the upcoming Vertical MRO conferences. Joined by industry leaders and supporters of the Vertical MRO Conference, the conversation covers the importance of networking, education, leadership, and the challenges of recruitment and retention in the aviation sector.
The panelists share their insights on how the Vertical MRO Conference aims to foster collaboration, share best practices, and encourage participation from all facets of the MRO community.
Exciting news! Registration is now open for the Vertical MRO Conference, which will take place from October 7-9 at the KF Centre for Excellence in Kelowna, British Columbia, and again from November 10-12 at the Irving Convention Center in Irving, Texas.
For more information about the Vertical MRO Conference, including registration details and the agenda, visit our website at verticalmro.com. Don’t miss this opportunity to connect, learn, and grow within the MRO community!
Thank you to our panelists: Ketan Desai - PAG, Chief Sales & Marketing Officer Jeff Denomme - Alpine Aerotech, President Michael Bucari - Leonardo, Head of Marketing Americas
Vertical MRO Alerts: By Bell - Episode 4: Bell 407 Tailboom Hardware & Fittings – Inspection of
06 May 2025
00:13:54
Welcome to Vertical MRO Alerts, presented by Bell!
In this episode, hosts Marc Dubé and Gilbert Gaudreault, technical experts on the Bell Product Support Engineering (PSE) Team, share insights into recently released Alert Service Bulletin (ASB) regarding the inspection of the attachment hardware and fittings for the tailboom junction which impacts the Bell 407 model.
We want to hear from you! - techtalk@bellflight.com Need help with your Bell helicopter? - productsupport@bellflight.com
Episode 46: Aircraft Maintenance Challenges in Mosquito Control: Nelson Reithmaier - Part II
In this two-part series, Jon Gray and Ronnie Ries sit down with Nelson Reithmaier, chief of maintenance for Pasco County Mosquito Control.
During the conversation, they explore Nelson's extensive background in aviation, particularly his time in the Coast Guard, where he worked as an aviation maintenance technician.
The discussion delves into the challenges of maintaining aircraft in corrosive environments, and the training and selection process for Coast Guard aviation.
We get an opportunity to discuss the unique considerations and challenges that come with Nelson's current role as the aviation chief of maintenance for Pasco County, Florida. Nelson shares his insights on the operational strategies employed during hurricanes, the importance of maintaining aircraft for public health missions, and the technology used in mosquito eradication.
The discussion also highlights community engagement efforts and the significance of networking through conferences like the upcoming Vertical MRO Conferences and regional fly-ins.
In this episode, hosts Marc Dubé and Mike Vautour, technical experts on the Bell Product Support Engineering (PSE) Team, share insights into recently released Alert Service Bulletin (ASB) regarding the immediate stoppage of the use of the ballast weights within the aft movable ballast box which impacts the Bell 505 model.
We want to hear from you! - techtalk@bellflight.com Need help with your Bell helicopter? - productsupport@bellflight.com
Episode 45: Aircraft Maintenance Challenges in Mosquito Control: Nelson Reithmaier - Part I
In this two-part series, Jon Gray and Ronnie Ries sit down with Nelson Reithmaier, chief of maintenance for Pasco County Mosquito Control.
During the conversation, they explore Nelson's extensive background in aviation, particularly his time in the Coast Guard, where he worked as an aviation maintenance technician.
The discussion delves into the challenges of maintaining aircraft in corrosive environments, and the training and selection process for Coast Guard aviation.
We get an opportunity to discuss the unique considerations and challenges that come with Nelson's current role as the aviation chief of maintenance for Pasco County, Florida. Nelson shares his insights on the operational strategies employed during hurricanes, the importance of maintaining aircraft for public health missions, and the technology used in mosquito eradication.
The discussion also highlights community engagement efforts and the significance of networking through conferences like the upcoming Vertical MRO Conferences and regional fly-ins.
In this episode of the Vertical MRO Podcast, host Val Medved is joined by Jason Quinn of the Real ResQ Podcast for a conversation that blends outdoor adventure with critical aviation insight in “Quinny on Ice.”
Recorded amidst the chill of an ice-fishing trip, this episode explores the unique intersection of cold-weather recreation and helicopter hoist maintenance. Val and Jason share stories from the field, offering both light-hearted moments and serious reflections on the responsibilities tied to hoist operations.
The conversation dives deep into the mechanics of helicopter hoists, the training required for safe and efficient rescue missions, and the rigorous maintenance protocols necessary to keep life-saving equipment operational. They also explore the mental health challenges faced by those in rescue operations and the importance of communication, camaraderie, and readiness.
From ice-fishing laughs to in-depth technical insights, this episode delivers a thoughtful mix of storytelling and professional reflection.
In this two-part series, Jon Gray sits down with experts in the health and usage monitoring systems (HUMS) segments.
These experts are Josh Kethan and Ronnie Ries from GPMS. We will explore how HUMS technology is revolutionizing the maintenance industry and is improving helicopter flight safety.
This conversation was recorded shortly after Verticon, kicking off with a discussion on the value of attending industry conferences.
We delve into the inaugural Vertical MRO Conference, dedicated specifically to the MRO community. This exciting event will take place from Oct. 7 to 9 at the KF Centre for Excellence in Kelowna, British Columbia, and again from Nov. 10 to 12 at the Irving Convention Center in Irving, Texas.
During the conversation, Josh provides an interesting overview of his career where he spent time as a maintainer in the challenging offshore environment.
He talks about the transition from offshore work to air medical services, and how his ‘do-hard-things’ mindset has shaped his experiences and opportunities within the MRO community.
Josh and Ronnie highlight the latest advancements in HUMS technology, the significance of data analytics in maintenance, and the exciting potential of condition-based maintenance to transform aviation practices.
Together, we’ll review real-world applications and success stories, emphasizing the need for a structured approach to maintenance decisions, and the advantages of adopting innovative technologies in aviation.
In this special recap episode of the Vertical MRO Podcast, hosts Jon Gray and Howie Murray, along with producer David Kreutzkamp, take listeners inside the inaugural Vertical MRO Conference in Kelowna, British Columbia. This first-of-its-kind gathering brought together more than 500 rotorcraft professionals to share knowledge, strengthen connections, and celebrate the passion that drives the helicopter maintenance community.
Recorded live at the event, this episode features highlights from 12 on-site mini-interviews that capture the excitement, collaboration, and inspiration of the conference. From discussions on mentorship and recruiting the next generation of AMEs, to the growing role of social media in connecting the maintenance community, the episode showcases the voices and insights that made the event unforgettable.
With 30+ FAA-approved educational sessions, hands-on workshops, and a strong focus on community, the Kelowna conference marked the beginning of a movement for the MRO industry.
If you missed Kelowna, don’t worry — the Vertical MRO Conference is heading next to Irving, Texas, November 10–12, 2025. Spots are filling fast, so REGISTER NOW and be part of the next chapter in shaping the future of rotorcraft maintenance.
In this two-part series, Jon Gray sits down with experts in the health and usage monitoring systems (HUMS) segments.
These experts are Josh Kethan and Ronnie Ries from GPMS. We will explore how HUMS technology is revolutionizing the maintenance industry and is improving helicopter flight safety.
This conversation was recorded shortly after Verticon, kicking off with a discussion on the value of attending industry conferences.
We delve into the inaugural Vertical MRO Conference, dedicated specifically to the MRO community. This exciting event will take place from Oct. 7 to 9 at the KF Centre for Excellence in Kelowna, British Columbia, and again from Nov. 10 to 12 at the Irving Convention Center in Irving, Texas.
During the conversation, Josh provides an interesting overview of his career where he spent time as a maintainer in the challenging offshore environment.
He talks about the transition from offshore work to air medical services, and how his ‘do-hard-things’ mindset has shaped his experiences and opportunities within the MRO community.
Josh and Ronnie highlight the latest advancements in HUMS technology, the significance of data analytics in maintenance, and the exciting potential of condition-based maintenance to transform aviation practices.
Together, we’ll review real-world applications and success stories, emphasizing the need for a structured approach to maintenance decisions, and the advantages of adopting innovative technologies in aviation.
In this episode, hosts Val Medved, Greg, and Skip, dive into the evolution of technical publications (tech pubs) at Bell, highlighting how the shift from traditional PDF manuals to the interactive S1000D format is transforming maintenance efficiency. Skip shares his insights on the critical role tech pubs play for operators and maintainers, shedding light on recent enhancements designed to improve accessibility and usability.
The conversation also explores the latest technological advancements in helicopter maintenance, including the integration of digital tools and tablets that streamline workflows and increase safety. With a strong emphasis on user feedback, the team discusses how operators are directly shaping the future of maintenance support, ensuring solutions align with real-world needs.
Listeners will also get an exclusive look at upcoming innovations like MissionLink and the development of an iOS application, designed to revolutionize how maintainers access critical information on the go.
Throughout the discussion, the speakers highlight the collaborative efforts between operators and manufacturers to refine maintenance practices and keep aircraft mission-ready.
Tune in to learn how Bell is embracing digital transformation to empower maintainers, improve efficiency, and enhance safety across its fleet.
In this episode of the Vertical MRO Podcast, hosts Val Medved and Jon Gray sit down with Leslie Ferry to discuss the upcoming Vertical MRO conferences in Kelowna, British Columbia, and Dallas, Texas.
Leslie shares insight into the significance of these conferences for helicopter maintenance professionals, highlighting their focus on education, networking, and hands-on training. The conversation explores the logistics of the events, the unique opportunities for students and apprentices to attend for free, and the vital role of community engagement in fostering the next generation of aviation professionals.
From leadership development to recruitment initiatives, Leslie outlines how these gatherings bring together industry experts to share knowledge and drive innovation. The discussion also showcases the stunning venues in Kelowna and Dallas, making a compelling case for why attendees won’t want to miss these enriching experiences.
Join us for an inside look at what’s ahead for the Vertical MRO conferences, and how they continue to shape the future of helicopter maintenance.
In this episode of the Vertical MRO Podcast, hosts Val Medved and Scott Hayward sit down with Paul Sliskovic, a seasoned aviation professional with over 25 years of experience, now serving as quality assurance manager at Wildcat Helicopters.
Paul shares his journey in the helicopter industry, highlighting the challenges and rewards of transitioning from a mechanic to a quality assurance role. He discusses the evolving landscape of compliance, the importance of mentorship, and the cultural shifts needed to adapt to new generations entering the workforce.
The conversation delves into key aspects of quality assurance, including the significance of proper logbook entries, the dynamics of different helicopter systems, and the critical role of communication in maintaining safety and efficiency. Paul also offers insights into what makes a great quality assurance professional, and how approachability fosters a strong safety culture.
Join us for this engaging discussion on the future of aviation maintenance, continuous learning, and the importance of adaptability in an ever-changing industry.
In Part 2 of this two-part series, hosts Val Medved and Jon Gray sit down with Peter Yegen and Jed Wagner from Billings Flying Service for a deep dive into the complexities of aviation operations and maintenance.
Peter and Jed share their personal journeys into aviation, discussing the influence of family, mentorship, and hands-on experience. They explore critical topics such as risk management, disaster preparedness, and the importance of crisis response in shaping company culture.
The conversation also highlights the CH-47 helicopter’s role in aerial firefighting, the transition from military to civilian operations, and the expertise required to maintain these aircraft. They address the ongoing challenges of labor shortages, supply chain disruptions, and the innovative solutions keeping fleets operational.
With a strong focus on problem-solving, collaboration, and fostering the next generation of aviation professionals, this episode offers valuable insights into the evolving world of aviation maintenance, repair and overhaul (MRO).
In Part 1 of this two-part series, hosts Val Medved and Jon Gray sit down with Peter Yegen and Jed Wagner from Billings Flying Service for a deep dive into the complexities of aviation operations and maintenance.
Peter and Jed share their personal journeys into aviation, discussing the influence of family, mentorship, and hands-on experience. They explore critical topics such as risk management, disaster preparedness, and the importance of crisis response in shaping company culture.
The conversation also highlights the CH-47 helicopter’s role in aerial firefighting, the transition from military to civilian operations, and the expertise required to maintain these aircraft. They address the ongoing challenges of labor shortages, supply chain disruptions, and the innovative solutions keeping fleets operational.
With a strong focus on problem-solving, collaboration, and fostering the next generation of aviation professionals, this episode offers valuable insights into the evolving world of aviation maintenance, repair and overhaul (MRO).
Stay tuned for Part 2, where we continue the discussion on adapting to industry challenges and future innovations.
In this episode, hosts Val Medved and Scott Hayward are joined by Ephraim Nowak, an esteemed engineer specializing in unmanned aircraft, with a focus on innovative applications in firefighting.
Ephraim discusses his journey from working with small drones to pioneering the development of autonomous firefighting helicopters.
Join us as we explore the cutting-edge technology behind these systems, the challenges of integrating them into existing firefighting practices, and the regulatory hurdles faced in certification.
Ephraim shares insights from a successful demonstration of their technology and paints a picture of the future of autonomous firefighting solutions.
This insightful discussion also touches on the implications of AI and autonomy in aviation, offering valuable perspectives for aspiring engineers looking to make their mark in this rapidly evolving field.
In today's episode, hosts Val, Greg, and Martin, dive deep into the intricate world of track and balance in helicopters. They begin by unpacking the fundamental principles of helicopter dynamics, explaining the importance of one-per-rev, two-per-rev, and four-per-rev vibrations.
The discussion emphasizes the significance of understanding harmonics and resonance conditions, alongside practical tips for adjusting natural frequencies to enhance overall helicopter performance.
The experts share their wealth of experience and insights, making this episode an invaluable resource for anyone involved in helicopter maintenance and operation. The conversation also explores the transition from C28 to C30 models, covering essential pre-installation checks and common troubleshooting issues. Listeners will gain best practices for equipment installation, with a particular focus on gear tracking and balancing in 407 models.
Throughout the episode, the speakers highlight the critical nature of cleanliness, proper setup, and meticulous attention to detail, to ensure safety and efficiency in helicopter operations.
As they discuss the complexities of maintenance, they talk about product balance in rotor blades, common drive shaft issues, and the utilization of advanced technology for sound and vibration analysis.
With insights on consistent measurement techniques and effective troubleshooting methods, this episode underlines the crucial role of engineering support and the importance of clear communication between pilots and maintenance teams in achieving optimal helicopter performance.
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Episode 36: Arctic Operations Uncovered: A Conversation with Pathfinder Aviation’s Rob Estey - Part II
In this two-part series, Val Medved is away visiting Australia so Jon Gray, and Faith Ortega step in to host a conversation with Rob Estey from Pathfinder Aviation.
This podcast episode accompanies an article featured in Vertical Magazine that explores helicopter operations in Antarctica. Be sure to check out the February-March 2025 Aerial Work issue of Vertical Magazine to read more about this fascinating topic.
During this series, we’ll explore the remote operations of Pathfinder Aviation in Antarctica, looking at advancements in aircraft technology, especially in helicopters, are enhancing safety and efficiency in extreme environments.
We talk about navigating the evolving challenges faced by the industry today, including the lasting impact of Covid-19 on operations and recruitment.
Rob discusses the preparation and challenges of operating in harsh conditions, from survival kits to effective survival training. He touches on the crucial importance of data transmission technologies like Starlink in remote operations.
Rob and Faith emphasize the tools and strategies necessary for success in cold weather operations, while also highlighting the significance of mentorship and leadership within the aviation field.
In this two-part series, Val Medved is away visiting Australia so Jon Gray, and Faith Ortega step in to host a conversation with Rob Estey from Pathfinder Aviation.
This podcast episode accompanies an article featured in Vertical Magazine that explores helicopter operations in Antarctica. Be sure to check out the February-March 2025 Aerial Work issue of Vertical Magazine to read more about this fascinating topic.
During this series, we’ll explore the remote operations of Pathfinder Aviation in Antarctica, looking at advancements in aircraft technology, especially in helicopters, are enhancing safety and efficiency in extreme environments.
We talk about navigating the evolving challenges faced by the industry today, including the lasting impact of Covid-19 on operations and recruitment.
Rob discusses the preparation and challenges of operating in harsh conditions, from survival kits to effective survival training. He touches on the crucial importance of data transmission technologies like Starlink in remote operations.
Rob and Faith emphasize the tools and strategies necessary for success in cold weather operations, while also highlighting the significance of mentorship and leadership within the aviation field.
In this special episode of Bell Tech Talk, Mark Dube and Tim Doucet sit down with our host Jon Gray to explore the critical role of health and usage monitoring systems (HUMS) in a growing number of Bell helicopters. From their early development to today’s miniaturized, data-driven technology, HUMS have evolved into a cornerstone of helicopter safety and maintenance.
Our conversation highlights how predictive maintenance, powered by HUMS, helps operators prevent potential failures, improve efficiency, and enhance overall safety. Mark and Tim share real-world success stories, discuss the impact of regulatory changes, and explain why data quality is essential to getting the most from these systems.
Whether you’re an operator considering HUMS implementation or simply curious about how technology is reshaping aviation safety, this episode offers insights into why HUMS are not just about maintenance—they’re about protecting lives.
In this two-part series, hosts Val Medved and Jon Gray are joined by Mike Broderick, a seasoned aviation mechanic with an impressive 53 years of experience in the field.
Together, they explore Mike's remarkable journey in aviation, reminiscing about his early days, memorable experiences, and the legal challenges that shape the industry today.
Listen in as they highlight the need for outreach to attract the next generation of mechanics and the unique issues faced within the helicopter sector.
Mike shares invaluable insights about the passion and camaraderie that bind helicopter mechanics together, as well as the rapid evolution of the industry, particularly regarding new technologies such as drones.
This episode emphasizes the vital importance of communication between pilots and mechanics, preventative maintenance for turbine engines, and fostering a culture of safety and support in aviation.
Get ready for an engaging conversation that not only celebrates the achievements within the field but also tackles the challenges that come with continuous learning and mentorship in the aviation maintenance community.
In this two-part series, hosts Val Medved and Jon Gray are joined by Mike Broderick, a seasoned aviation mechanic with an impressive 53 years of experience in the field.
Together, they explore Mike's remarkable journey in aviation, reminiscing about his early days, memorable experiences, and the legal challenges that shape the industry today.
Listen in as they highlight the need for outreach to attract the next generation of mechanics and the unique issues faced within the helicopter sector.
Mike shares invaluable insights about the passion and camaraderie that bind helicopter mechanics together, as well as the rapid evolution of the industry, particularly regarding new technologies such as drones.
This episode emphasizes the vital importance of communication between pilots and mechanics, preventative maintenance for turbine engines, and fostering a culture of safety and support in aviation.
Get ready for an engaging conversation that not only celebrates the achievements within the field but also tackles the challenges that come with continuous learning and mentorship in the aviation maintenance community.
In this episode, hosts Marc Dubé and Mike Vautour, technical experts on the Bell Product Support Engineering (PSE) Team, share insights into recently released Service Directives regarding the obsolescence of ThixO SYN Grease, which impacts various Bell 206, 407, and 505 models.
These seasoned professionals provide additional background context on the ThixO SYN Grease obsolescence, the team's process in finding a replacement, and other helpful insights for Bell maintainers.
With a commitment to transparency and support, this podcast aims to provide detailed insights into these directives and enhance understanding for all Bell customers.
Join us as we share vital information and updates that will help you maintain your aircraft effectively and safely. Don’t forget to subscribe to stay updated on our latest episodes and service directives!
In this episode, Val Medved welcomes Scott Hayward to the pod as a co-host. Val and Scott interview two incredible guests: Seth Hardage and Chris Prain. Together, we’ll explore the revolutionary Dragon Skin Xtreme (DSX) coating developed by Seth’s company, Rotorcraft Repair and Manufacturing.
In this episode, we’ll uncover the origins of the DSX coating, discussing its rigorous testing and impressive performance in protecting rotor blades from corrosion and erosion.
You’ll hear about the strategic collaboration between Rotorcraft Repair and Manufacturing and Kamatics to expand the market reach for this innovative product. We’ll delve into the engineering processes behind the coating, its military applications, and how it enhances preventative maintenance and operational efficiency.
Join us as we share customer success stories and highlight the upcoming market launch of the DSX coating, emphasizing its potential impact on safety and performance in the aviation industry."