In this insightful episode, we sit down with Eric McNulty, a seasoned leadership expert and educator, to explore how values-driven leadership shapes stronger, more cohesive healthcare teams. Drawing from his experience in high-stakes environments, Eric shares how aligning teams around shared principles leads to more productive conversations, reduced conflict, and ultimately better outcomes for both staff and patients.We discuss the difference between destructive and constructive conflict, the power of leading with integrity, and why consistent values are essential in complex, high-pressure healthcare settings. Eric emphasizes that when teams rally around a shared mission, disagreements shift from divisive debates to collaborative problem-solving.Whether you're a healthcare executive, clinical leader, or aspiring strategist, this episode delivers actionable insights on how to build resilient, values-centered organizations that thrive in today’s healthcare landscape.00:00 Introduction and Guest Welcome00:43 Meet Eric McNulty: Leadership Expert01:05 Path to Leadership in Healthcare02:12 Challenges in Healthcare Leadership05:46 Navigating Leadership and Staffing Shortages09:01 Developing Effective Leaders15:13 Continuous Improvement and Staff Development23:07 Communicating Change and Maintaining Morale25:05 Conclusion and Final Thoughts🔔 Don’t forget to subscribe for more expert interviews and strategies shaping the future of healthcare leadership.

In this episode, Cole from the American Journal of Healthcare Strategy is joined by Ryan Bengtson, President and CEO of Panda Health. They discuss Panda Health's evolution from a digital health marketplace to a comprehensive digital health partner. Bengtson shares his journey in healthcare consulting and the founding of Panda Health. The company helps health systems navigate the digital transformation by offering extensive research, pre-negotiated contracts, and a community-based platform for sharing insights. They delve into the challenges health systems face in choosing vendors, the importance of real-time feedback, and the future impact of AI in healthcare. This episode provides valuable insights into the healthcare industry's digital landscape and the innovative solutions offered by Panda Health. 00:00 Introduction and Guest Welcome 00:39 Meet Ryan Bengtson: Journey to CEO 01:42 The Evolution of Panda Health 03:23 Panda Health's Digital Health Marketplace 07:39 Challenges in Vendor Management 10:26 Panda Health's Unique Approach 18:30 The Role of AI in Healthcare 21:41 Conclusion and Future Insights

In this episode of the American Journal of Healthcare Strategy podcast, host Cole interviews Dr. Palak Raval-Nelson, the Deputy Health Commissioner for the Philadelphia Department of Public Health. Dr. Nelson discusses her journey from India to becoming a key figure in Philadelphia's public health system, overseeing several programmatic divisions. She emphasizes the importance of environmental justice, equity in health, and the role of community involvement in public health initiatives. The conversation also delves into balancing free market ideals with government intervention, measuring success through data, and the significance of collaboration and accessibility in improving public health outcomes.00:00 Introduction and Welcome00:28 Meet Dr. Raval-Nelson01:02 Dr. Raval-Nelson's Role and Responsibilities02:33 Journey to Public Health Leadership10:08 Passion for Environmental Justice15:46 Balancing Free Market and Government Intervention21:33 Measuring Success in Public Health28:14 Collaboration and Community Engagement31:35 Conclusion and Final Thoughts

Join Cole from the American Journal of Healthcare Strategy as he sits down with Anu Cheemarla, an Administrative Fellow at Cincinnati Children's Hospital. Anu shares her inspiring journey from studying environmental health to embracing a career in healthcare administration. Discover how her passion for public health and healthcare equity shaped her path, the challenges she faced transitioning into healthcare administration, and her experiences in leadership roles during the COVID-19 pandemic. This insightful discussion delves into the importance of diverse experiences in healthcare and offers valuable advice for aspiring healthcare professionals.

Join Bella Riddle, an Administrative Fellow at the Medical University of South Carolina (MUSC), as she discusses her journey in healthcare administration. Born and raised in South Carolina, Bella shares her personal connection to healthcare, sparked by her family experiences and leading to her passion for serving rural communities. In this interview, Bella delves into her academic and professional pathway, including key internships and her role in securing a significant grant for telehealth services. Learn about the challenges and rewards of healthcare administration, the impact of fellowship programs, and Bella’s future aspirations within MUSC. This video is essential for anyone interested in healthcare leadership, rural health advocacy, and career development in healthcare administration.

Join Cole Lyons from the American Journal of Health Care Strategy as he interviews Jill Michal, co-founder and CEO of Kith & Kin. Explore Jill's transformation from accountant to innovative CEO and how she's revolutionizing family care management with her startup. This insightful discussion covers Jill's unique approach to the healthcare sector, highlighting the creation and impact of Kith & Kin. Gain a deeper understanding of the challenges and triumphs in the startup ecosystem and what it takes to lead a successful health-tech venture.

Join Gaurai Uddanwadiker, Vice President of Care Operations at Daybreak Health, as she shares her unique journey from a therapist in Bangalore to a leader in U.S. healthcare operations. Discover how she navigated cultural and professional transitions, her insights into the U.S. healthcare system, and her strategies for career growth and development. Gaurai discusses the importance of networking, adapting to new roles, and the power of executive coaching in shaping a successful career in healthcare operations. This interview is a must-watch for anyone interested in healthcare leadership and personal development.

Join us in this exclusive interview with Caitlyn Coyle, a dedicated Masters of Health Administration student at Rutgers University, as she shares her journey towards graduation and her transition from an intern to an administrative fellow at Hackensack Meridian Health. Discover valuable insights into the health administration field and learn about the opportunities and challenges faced by upcoming professionals. Caitlyn provides a closer look at what drives her passion for healthcare and her aspirations for the future.

Join us as Chase Myers, MPH, shares his journey from a rural upbringing to becoming a healthcare administrative fellow at Children's Hospital Los Angeles. In this interview, Meyers discusses the motivation behind his career choice, his commitment to addressing health disparities, and his experience with healthcare administration. Myers highlights his academic background, his choice of an MPH over other qualifications, and the impactful projects he has been a part of during his fellowship. Discover how his work at CHLA is shaping his approach to healthcare and his views on health equity and social justice

Join Cole Lyons from the American Journal of Health Care Strategy as he interviews Vancci Celestin, an administrative fellow at Luminis Health. Vancci shares his educational journey from George Washington University to his transformative experiences at Luminis Health. This in-depth discussion explores his passion for healthcare administration, strategic roles within the health system, and his project-based fellowship that's shaping his future in healthcare. Dive into the world of healthcare administration through Vancci's lens and discover the impact of educational choices and fellowships on career trajectories.

Join Cole Lyons from the American Journal of Health Care Strategy as he dives into an engaging discussion with Nathan Hale, an administrative fellow at Mayo Clinic. In this comprehensive interview, Nathan shares his educational journey in healthcare administration, insights into his transformative fellowship experience at Mayo Clinic, and the impact of real-world applications of academic learning. Discover how Nathan's passion for healthcare led him to one of the most prestigious fellowships in the country, offering viewers an inside look at the values and culture that drive Mayo Clinic.

Join Cole Lyons as he delves into an inspiring conversation with Karl Gieseke, an administrative fellow at UI Health and former military medic. Discover Karl's unique transition from the military to healthcare management, his profound insights on leadership, and his commitment to patient-centered care. This interview explores how experiences in high-pressure environments like the military and critical care can shape exceptional healthcare leaders. Don't miss Karl's valuable lessons on resilience, adaptability, and the drive to improve healthcare from within.

Join Deisell Martinez Donahoe, CEO of Dioss, as she shares her unique journey from statistics and nutrition expert to healthcare innovator. In this enlightening discussion, Deisell reveals how her diverse educational background and passion for systemic change have shaped her leadership at Dioss. Discover how Dioss is revolutionizing healthcare management through advanced technology and automation, making daily operations more efficient for healthcare professionals. Dive into the fascinating integration of AI and learn about the future of healthcare compliance and training that Dioss is spearheading.

In this episode of The Strategy of Health Podcast, Cole sits down with David O'Malley, former SVP of Strategy & Innovation at VNS Health, to explore how healthcare organizations can create sustainable, long-term innovation strategies. With over 20 years of experience in driving impactful change, David shares his four key principles of innovation: Be Deliberate, Create Innovators, Make Space, and Be Inclusive.00:00 Introduction to Sustained Innovation00:40 Meet David O'Malley01:55 Defining Innovation02:47 Challenges in Innovation03:47 Horizons of Innovation04:50 Creating an Innovative Organization09:51 Principles of Innovation10:31 Implementing Innovation Principles18:06 Making Space for Innovation22:03 De-risking Innovation Investments22:32 Understanding the Regulated Healthcare Environment22:51 The Concept of Tranche Funding24:16 Balanced Innovation Portfolio24:57 Implementing Tranche Funding in Healthcare29:09 Challenges in Innovation Implementation33:56 Decentralized Command and Micro Innovations37:30 Inclusivity in Innovation43:41 Final Thoughts on Healthcare Innovation

In this enlightening conversation, Jazmine Walker shares her unique journey from starting as a nursing major to finding her passion in healthcare administration. From addressing healthcare disparities to embracing health tech innovations, Jazmine's path showcases the critical role of educational and career pivots in shaping influential healthcare leaders. Discover how her experiences, including her impactful fellowship at Beacon Health System, are driving meaningful change and promoting health equity in the healthcare sector.

Join Cole from the American Journal Of Healthcare Strategy as he sits down with Selma Cikaric, an Administrative Fellow at St Elizabeth Healthcare and a soon-to-be graduate of Xavier University's Master's of Health Services Administration program. In this insightful interview, Selma shares her reasons for choosing Xavier, the significance of service in healthcare education, and her impactful work with community projects and workforce initiatives. She also delves into the fellowship application process, her experiences at St Elizabeth, and her passion for community outreach and health education. Selma's journey from a psychology undergrad to an influential figure in healthcare showcases the importance of service, education, and community engagement in the healthcare sector.

Dive into an enlightening conversation with Cole Lyons from the American Journal Of Healthcare Strategy and John Smith Wiehe, a dedicated administrative fellow at Children's Hospital in Wisconsin. From his early days as a patient to shaping the future of pediatric healthcare, John shares his unique journey, emphasizing the importance of specialized care for children. His work with Children's Miracle Network during undergrad and impactful projects at Epic highlight his commitment to healthcare innovation. John's story is not just about personal growth; it's about improving healthcare delivery for the youngest patients, showcasing the power of passion and dedication in making a difference in the lives of children and their families.

In this engaging episode of the American Journal of Healthcare Strategy, Cole Lyons converses with Poojan Karnik, a Corporate Administrative Fellow at WellStar Health. Karnik shares her enlightening journey from a pre-med background to embracing a career in healthcare administration. Graduating with an MHA from UNC Chapel Hill, Karnik navigates through her fellowship at WellStar, emphasizing the importance of individuality, management skills, and the impact of supportive leadership. Her story underlines the significance of choosing a path that aligns with personal values and goals, offering a fresh perspective on healthcare administration's dynamic field.

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Join Cole Lyons from the American Journal Of Healthcare Strategy as he engages in a captivating conversation with Dave Gardner, an Administrative Fellow at Children's Mercy Hospital in Kansas City. Dave shares his remarkable transition from aspiring veterinarian to a leader in healthcare administration, detailing his educational journey and the pivotal moments that guided him towards healthcare. He discusses the importance of mentorship, the role of diversity and inclusion in health equity, and his impactful work at Children's Mercy. Dave's story is a testament to the power of resilience, the importance of community engagement, and the transformative potential of healthcare leadership.

Join Cole Lyons from the American Journal Of Healthcare Strategy for an enlightening conversation with Abby Berkes, an ambulatory operations expert at Lehigh Valley Health Network in Pennsylvania. Delve into Abby's journey from starting in business to leading ambulatory operations, her approach to overcoming challenges in outpatient settings, and the strategic thinking behind managing multiple departments. Discover Abby's perspective on the importance of mentorship, the art of strategic planning in healthcare, and her views on the biggest challenges facing ambulatory care today. This interview offers valuable insights for both emerging and seasoned professionals in the healthcare sector, highlighting the complexities, strategies, and personal growth paths within ambulatory operations management.

Join Cole Lyons from the American Journal Of Healthcare Strategy for an engaging discussion with Ashley Sekul, an Administrative Fellow at MD Anderson. Originally from a small town and with a background in biochemistry, Ashley shares her journey from aspiring to medical school to pivoting towards a career in healthcare administration, propelled by a desire for a broader impact and work-life balance. With experiences ranging from a scribe in Dallas to internships in health IT and patient-centered research in DC, Ashley's path is a testament to her quest for knowledge and impact across the healthcare spectrum. Discover how her roles in policy analysis, engagement awards, and her passion for writing and research shape her approach to healthcare innovation and leadership. This conversation sheds light on the importance of exploring diverse experiences to find one’s niche in the ever-evolving healthcare industry.

In this enlightening episode of the American Journal Of Healthcare Strategy, Cole Lyons sits down with David Fletcher, a seasoned digital health executive with over two decades of experience. Fletcher shares his journey from data analysis to leading the charge in telemedicine, highlighting the transformative impact of digital tools and AI in healthcare. Delving into the evolution of telemedicine, Fletcher discusses the early challenges, the significant shift towards primary care accessibility, and the vital role of digital health in future healthcare delivery. He also sheds light on the importance of integrating digital health solutions in both large and small healthcare systems to improve access, efficiency, and patient outcomes. Fletcher's insights into consumer expectations, the balancing act between traditional healthcare and digital innovations, and the crucial role of consulting in aiding healthcare systems to navigate the digital landscape are invaluable for anyone looking to understand or influence the future of healthcare.

In this engaging episode, Cole Lyons from the American Journal Of Healthcare Strategy sits down with Prasana Ruxmohan, an ambulatory operations leader with a rich background in improving healthcare accessibility. Born and raised in Dallas, Texas, Prasana shares her personal and family experiences navigating the complex healthcare system, highlighting the challenges of accessibility and the importance of language services in patient care. The conversation delves into the intricacies of ambulatory outpatient services, the impact of cultural differences on healthcare access, and the transformative role of digital technology in enhancing patient experiences. Prasana's journey through various healthcare institutions across the United States has equipped her with unique insights into operational efficiency, patient-centered care, and the power of digital solutions in addressing healthcare challenges. Join us as we explore Prasana's passion for making healthcare more accessible and friendly, her contributions to UCI Health's mission, and her visionary approach to healthcare transformation.

In this insightful episode of the American Journal of Healthcare Strategy, host Cole engages in a deep conversation with Tom Gaffney, Chief Growth Officer at Healthmap Solutions. The discussion delves into Healthmap's unique approach to kidney population health management, their strategic use of AI, and the company's commitment to early intervention in chronic kidney disease (CKD). Gaffney also shares the company's growth trajectory, their recent acquisition of Carium to enhance their technological capabilities, and the importance of building trust and relationships in local markets, including a successful example in Puerto Rico. This episode provides valuable insights not only for those in the CKD space but also for entrepreneurs and business leaders looking to understand effective growth strategies in the healthcare sector. 00:00 Introduction and Guest Introduction 00:43 Tom Gaffney's Role and Healthmap Solutions' Journey 01:38 Healthmap's Value Proposition and Market Consistency 03:46 Focus on Early Stage CKD Management 06:45 Utilizing AI and Technology in Healthcare 08:45 Value-Based Care and Custom Care Pathways 12:37 Strategic Growth and Economic Models 24:29 Local Market Engagement and Success Stories 29:33 Future Plans and Closing Remarks

In this enlightening conversation, Cole from the American Journal Of Health Care Strategy interviews Andressa Hunsel, a dedicated patient advocate for sickle cell and chronic hives. Andressa shares her seven-plus years journey in patient advocacy, highlighting her motivations, challenges, and the positive impacts of her advocacy. As a children's book author and animator, she brings attention to sickle cell disease through her work, aiming to educate both patients and healthcare providers. Andressa discusses the importance of empathy, effective communication, and patient education in healthcare, offering insightful advice to medical professionals on improving patient care. This interview is a must-watch for anyone interested in patient advocacy, healthcare improvement, and the power of personal stories in driving change.

In this exclusive interview, Cole Lyons from The American Journal of Healthcare Strategy sits down with Myrna Brignol, the dedicated Administrative Fellow at Jefferson Health in New Jersey. From her initial steps in biology to a pivotal switch to health administration, Myrna discusses her transformative journey and the pivotal experiences at the University of Pittsburgh, Temple University, and her current role at Jefferson Health. She shares invaluable insights on overcoming challenges, the critical role of networking, and her proactive approach to shaping a dynamic future in healthcare leadership. This enlightening conversation is a must-watch for healthcare professionals, students looking to break into the field, and anyone interested in the evolving landscape of healthcare leadership.

In this enlightening episode of The American Journal of Health Care Strategy, Cole Lyons sits down with Josh Pappas, a leader in healthcare innovation from Kintsugi, to explore the intersection of mental health, technology, and healthcare strategy. Starting from Josh's early career decisions to his impactful work at Kintsugi, the discussion delves into the transformative potential of AI in diagnosing and managing mental health. They examine Kintsugi's pioneering approach using voice AI to detect subtle changes in speech indicative of mental health issues, offering a novel, scalable solution for early identification and intervention. The conversation also touches on the challenges and rewards of working in startups, the evolving healthcare landscape, and the importance of mental health in holistic healthcare provision.

Dive into the fascinating journey of Ayushi, a determined medical graduate from India, who transitioned into a promising healthcare administrator in the U.S. In this exclusive interview with Cole from the American Journal of Healthcare Strategy, Ayushi shares her inspiring path from observing rural healthcare challenges in India to pursuing a master's in Healthcare Administration and securing an administrative fellowship. Discover her insights on the U.S. healthcare system, her dedication to rural healthcare improvement, and her vision for the future of healthcare administration.

In this engaging interview, Cole from the American Journal of Health Care Strategy speaks with Morgan Gaghen, Director of Operations at UAB Highlands Hospital, about the transformative journey through UAB's healthcare management and leadership fellowship. Morgan shares her personal career path, from an occupational therapy assistant to a healthcare executive, highlighting the impact of combining clinical experience with a solid educational background in healthcare management and administration. Discover the unique advantages of UAB's fellowship program, including its comprehensive approach to healthcare leadership, the importance of networking, and how the program prepares graduates for significant roles in the healthcare sector.

In this engaging episode of the American Journal Of Healthcare Strategy, host Sayed Siddiqi sits down with Dr. Harvey Castro, a trailblazer in healthcare innovation. Dr. Castro shares his journey from developing groundbreaking medical apps to leveraging AI and the Apple Vision Pro in healthcare. He discusses the rapid creation of his book on AI in healthcare, the potential of AI to transform patient care, and his vision for a future where technology enhances medical treatment and outcomes. Dr. Castro also delves into the challenges and opportunities of integrating AI into healthcare, emphasizing the need for education, proper regulation, and the potential impact on global health. Transcript

In this engaging interview, Rachael Smith, MHA, RD, delves into her transformative journey from a registered dietitian to a pioneering administrative fellow with the Delaware Value Based ACO. Rachael shares insights into her educational background, the pivotal moments that led her towards healthcare administration, and her unwavering commitment to advancing value-based care. Her unique perspective, combining clinical experience with administrative acumen, highlights the importance of bridging the gap between patient care and healthcare management for a more efficient, patient-centered healthcare system.

In this inspiring discussion, Cole Lyons from The American Journal of Healthcare Strategy converses with Audrey Lyons, an Administrative Fellow at Advocate Health in Chicago. Audrey shares her educational journey from Florida to the University of Central Florida, where she pursued a Master of Health Administration. She elaborates on her experiences, the flexibility and value of her program, the impact of fellowships, and her aspirations for future leadership roles in healthcare. Audrey emphasizes the importance of networking, mentorship, and the pursuit of a Doctorate in Health Administration, aiming to inspire and educate future healthcare leaders.

In this compelling interview, Amy Wright, Director of Clinical Operations at Jefferson Health, charts her journey from an emergency medicine nurse to a telehealth innovator. She explores the dynamic shifts in patient care, underscoring the pivotal roles of empathy, effective communication, and technology in advancing healthcare delivery. Amy champions the game-changing impact of telehealth and artificial intelligence on patient outcomes and experiences, advocating for healthcare that prioritizes patient needs through a compassionate, patient-first strategy.

Nancy Edwards, with a rich background in science, education, and healthcare management, founded Edwards Value-based Health to address the complexities of healthcare delivery and management. Through her firm, she aims to improve healthcare outcomes and efficiency by implementing value-based healthcare principles and fostering collaborations across the industry. Nancy emphasizes the importance of multidisciplinary teams, education, and technology in advancing healthcare practices. She shares insights on overcoming challenges in value-based healthcare, such as payer involvement and integrating new technologies into clinical care. Nancy's goal is to leave a lasting impact on the healthcare industry by educating and facilitating discussions among healthcare professionals to drive improvement and innovation.

In this episode, Cole Lyons from the American Journal of Healthcare Strategy interviews Dr. Kate Sowerwine, a board-certified allergist, immunologist, and Chief Medical Officer at Recuro Health. Dr. Sowerwine shares her journey into telemedicine, starting with the startup Wellvia, which was since acquired by Recuro Health. She discusses Recuro Health's focus on behavioral and urgent care across all 50 states, emphasizing accessibility and personalized care through innovative services such as at-home lab tests, pharmacogenetics, and DNA testing for hereditary cancers. Dr. Sowerwine details the unique approach that Recuro Health takes towards customizing healthcare solutions for mid-market employers, TPAs, and brokers. She also highlights the importance of continuous care, physician satisfaction, and the strategic steps Recuro Health takes to ensure quality care and quick response times.00:00 Introduction and Guest Welcome00:33 Meet Dr. Kate Sowerwine00:49 Journey into Telemedicine03:00 Growth and Expansion of Services04:24 Personal Motivation and Mission05:43 Unique Aspects of Recuro Health07:02 Challenges and Solutions in Telemedicine08:06 Physician Experience and Satisfaction09:52 Virtual Primary Care and Accessibility15:04 Patient Records and Data Management22:03 Final Thoughts and Contact Information

In this engaging interview, Jill Anderson, System Vice President of Patient Experience at RWJ Barnabas Health System, delves into her dedicated journey towards enhancing patient care. With a rich background in data analytics and process improvement, Jill oversees initiatives to boost patient experiences within New Jersey's largest academic healthcare system. She discusses leveraging Lean Six Sigma in healthcare, her passion for refining processes, and her innovative approaches to raising patient satisfaction levels. Highlighting her commitment to empathy and excellence, Jill offers insights into leadership challenges, healthcare billing complexities, and the significance of aligning patient and provider perspectives for a more supportive healthcare environment.

In this engaging interview, join Cole from the American Journal of Health Care Strategy as he speaks with Efua, an Administrative Fellow at Cooper Health in Camden, NJ. Efua shares her rich journey from her academic pursuits in Virginia and Texas to her current endeavors in Camden. She explores the hurdles and victories of transitioning into healthcare administration, underscoring the significance of volunteer work and the profound influence of mentorship along her path. From her early engagement with the business aspects of healthcare to her future goals in healthcare law, Efua provides insightful reflections for anyone interested in healthcare strategy and administration.

We're so proud to present our first video interview with Caroline Burns, MHA of the University of Scranton and Nemours. Caroline shares valuable insights for graduate students, fellows, and early careerists alike.

In this episode, Cole from the American Journal of Healthcare Strategy interviews Crystal Broj, the Chief Digital Transformation Officer at the Medical University of South Carolina (MUSC). Crystal shares insights on MUSC's digital transformation journey, highlighting key innovations such as robotic process automation (RPA), Nuance DAX for ambient scribing, and the implementation of a natural language processing voice bot named Emily. With a focus on improving patient care and operational efficiency, Crystal discusses the challenges and successes in integrating these technologies. She also emphasizes the importance of leadership support, the physician partnership in adoption, and the need for continuous innovation. Join this episode to learn about the groundbreaking work happening at MUSC and the future of digital healthcare transformation. 00:00 Introduction and Guest Introduction 00:34 Crystal's Role and MUSC Innovations 02:25 MUSC's Scale and Achievements 05:30 Innovative Projects at MUSC 07:48 Challenges and Successes in Digital Transformation 22:15 Voice Bot and Future Innovations 25:55 Collaboration and Implementation Challenges 28:28 Conclusion and Final Thoughts

Join Cole from the American Journal of Healthcare Strategy as he speaks with Tyler Smith, Director of Community Health at Mercy Health Lima, Ohio. In this insightful episode, Tyler shares the strategies and efforts involved in addressing community health needs, focusing on areas such as chronic disease management, housing, mental health, and food insecurity. He discusses the collaborative work with local health departments, nonprofits, and community partners to bridge healthcare gaps and improve health outcomes for diverse populations. Tune in to learn about the impactful programs and the comprehensive approach taken by Mercy Health Lima to extend care beyond the hospital walls. 00:00 Introduction and Guest Introduction 00:41 Role and Responsibilities of Community Health Director 03:07 Challenges in Community Health 04:25 Addressing Housing Issues 10:07 Community Health Improvement Plan 17:18 Engaging Rural and Urban Communities 21:06 Conclusion and Future Goals

Join Cole Lyons from the American Journal of Healthcare Strategy as he interviews Arianne Dowdell, Vice President and Chief Culture & Engagement Officer at Houston Methodist. In this engaging discussion, Arianne shares her unique career journey from television and law to her current leadership role in healthcare. They explore the importance of DEI initiatives, the impact of a positive workplace culture, and how diverse perspectives drive innovation in healthcare. Discover how Houston Methodist is fostering a sense of belonging, improving retention rates, and contributing to the community through their DEI and health equity efforts.00:00 Introduction and Importance of Culture00:25 Meet Arianne Dowdell: Career Journey01:30 From Law to Healthcare: A Unique Path03:15 Mentorship and Early Career Influences05:11 Transition to Leadership Roles06:42 University Experience and DEI Involvement08:42 Joining Houston Methodist10:26 Key Qualities for Success in DEI15:14 Current Initiatives at Houston Methodist19:14 Impact and Benefits of DEI25:36 Innovation and Diversity of Thought30:02 Conclusion and Final Thoughts

In this insightful episode, host Cole Lyons from the American Journal of Healthcare Strategy discusses executive project management techniques with Mitchell Fong, a seasoned leader with 15-20 years of experience in healthcare innovation and digital health. Mitchell shares his expertise on managing large-scale projects, especially under the immense pressure of the COVID-19 pandemic. He emphasizes the importance of agile methodologies, community focus, transparent communication, and continuous improvement. Mitchell also offers valuable advice for healthcare executives on how to innovate effectively while managing capacity and avoiding burnout. Tune in for a comprehensive look into how to drive meaningful change in healthcare systems.00:00 Introduction and Purpose00:22 Meet the Expert: Mitchell Fong02:22 COVID-19 Response and Innovation06:09 Personal Strategies for Managing Crisis10:31 Agile Project Management in Healthcare21:09 Future Strategies and Community Focus22:56 Conclusion and Final Thoughts

In this episode of the American Journal of Healthcare Strategy, host Cole Lyons is joined by Tannasia Gonzalez, Deputy Chief Quality Officer at the Jewish Board of Family and Children Services. Tannasia, who prefers to go by 'T', shares her extensive experience in improving quality and client experience in healthcare. She discusses her team's role in data analytics and quality improvement, focusing on how small data can transform healthcare processes. Drawing from her background, particularly her impactful work at an HIV/AIDS clinic, Tannasia emphasizes the importance of listening to clients, front desk staff, and leveraging small data for identifying and solving systemic issues. She also highlights the significance of customer feedback, the role of Six Sigma methodologies, and offers practical advice for getting started with quality improvement projects in complex healthcare settings. Don't miss this insightful conversation enriched with strategies to drive excellence in mental health and social services.00:00 Introduction to the Project00:24 Meet Tannasia Gonzalez01:00 Role and Responsibilities at the Jewish Board01:43 Quality Improvement and Data Analytics02:27 Lean Six Sigma and Organizational Transformation04:30 Understanding Small Data05:07 Impact of Small Data on Healthcare12:32 Challenges and Successes in Quality Improvement14:53 Engaging with Patients and Clients17:02 Getting Started with Quality Improvement22:29 Final Thoughts and Takeaways

In this episode of the American Journal of Healthcare Strategy, host Cole Lyons interviews Dr. Damir Utrzan, Chief Compliance and Strategic Development Officer at Horowitz Health. Dr. Utrzan discusses his extensive career in mental health, transitioning from a clinician to a strategic business role. He emphasizes the critical importance of human connection in therapeutic outcomes and explores the challenges and solutions in staff shortages, profitability, and the complex processes of setting up mental health facilities. Tune in for an insightful conversation that sheds light on the intersection of clinical practice and business operations in the mental health sector. 00:00 Introduction: The Power of Human Connection 00:26 Meet Dr. Damir Utrzan: A Journey in Mental Health 01:36 Transition to Business Leadership 06:43 Challenges in Mental Health Staffing 11:34 Innovative Solutions for Mental Health Care 16:35 Sustainability and Profitability in Mental Health Facilities 25:06 Advice for Future Leaders

In this episode of The Strategy of Health Podcast, Cole sits down with Dr. Colin Banas, Internal Medicine Physician and Chief Medical Officer at DrFirst, to dive into the evolving landscape of healthcare technology. They discuss how FHIR (Fast Healthcare Interoperability Resources) is transforming healthcare interoperability, streamlining prior authorizations, and enhancing data transparency. Dr. Banas shares his journey from CMIO at VCU Health to his current role at DrFirst, offering unique insights into the challenges and solutions in electronic health records (EHR), medication management, and the integration of AI in healthcare workflows.00:00 Introduction to FHIR and Its Importance00:27 Meet Dr. Colin Banas00:50 Journey to Medicine02:30 Career at VCU and Transition to Dr. First03:33 Challenges and Innovations in EHR06:06 Joining Dr. First11:30 Improving Medication Management15:26 The Future of Prior Authorization25:09 The Role of AI in Healthcare30:08 Conclusion and Final Thoughts

In this episode, Cole from the American Journal of Healthcare Strategy is joined by Alex Maiersperger, Global Healthcare Product Marketing Leader at SAS and Co-Founder of the Advancement League. They discuss the intricate link between healthcare and overall health, addressing systemic challenges, the role of health administrators, and innovative approaches to improving health outcomes. They reflect on the current state of healthcare, the cultural factors affecting health, and the importance of collective action and dialogue in driving meaningful change. The conversation highlights the need for a balance between advanced medical care and preventive health measures, emphasizing collaborative efforts across various sectors. 00:00 Introduction and Guest Introduction 00:33 Alex Maiersperger 's Background and Career 02:06 Popular LinkedIn Post and Its Impact 02:39 Healthcare vs. Health: A Philosophical Discussion 06:45 Challenges in Healthcare System 16:39 Role of Physicians and Administrators 19:57 Public Health vs. Hospital Responsibilities 24:54 Future of Healthcare and Optimism 28:43 Call to Action and Conclusion

Cole Lyons from the American Journal of Healthcare Strategy interviews Anil Saldanha, Chief Innovation Officer at Rush, a leading health system in Chicago. Discussing the transition from software engineering to healthcare innovation, Anil shares insights on Rush's strategic focus on community health and equity. The conversation explores the concept of the 'death gap' in Chicago, the pivotal role of public and private partnerships, and innovative approaches in technology, business, and healthcare. Anil highlights initiatives such as the Anchor Mission Network and the Sankofa Wellness Center designed to improve health outcomes and reduce life expectancy discrepancies in underserved communities. 00:00 Introduction to Community Health Strategy 00:30 Meet Anil Saldanha: Chief Innovation Officer at Rush 02:08 Anil's Journey from Software Engineering to Healthcare 09:43 Challenges and Innovations in Healthcare 10:36 Addressing Health Equity in Chicago 13:07 Rush's Community Health Initiatives 21:35 The Economic Impact of Local Investments 28:37 The Role of Systems Engineering in Healthcare 30:45 Future Directions and Final Thoughts

Join Cole from the American Journal of Healthcare Strategy as he interviews Eric Reimer, winner of the Entrepreneur of the Year award, about his innovative approach to managing chronic diseases such as kidney disease. Eric discusses how his company uses data analytics and personalized care plans to improve health outcomes and efficiency. They explore the challenges of data collection, the importance of working with trusted providers, and the critical role of social determinants of health. Eric also shares insights on their successful launch in Puerto Rico and the value-based payment model that drives positive clinical outcomes and savings for health plans. 00:00 Introduction and Guest Welcome 00:50 Approach to Managing Chronic Diseases 02:14 Data Collection and Analysis 04:07 Customized Care Plans and Technology 09:29 Addressing Social Determinants of Health 12:54 Success in Puerto Rico 15:43 Provider Collaboration and Benefits 22:09 ROI and Value-Based Payment Models 25:53 Conclusion and Future Insights

In this first episode of a special series by the American Journal of Healthcare Strategy, host Cole dives into the essentials of Medicare STARS. Joined by Zach Berger from Veracity Consulting Group, they discuss the importance of quality assurance in healthcare plans, the implications of recent downgrades in STAR ratings, and the financial effects of these changes on organizations. Zach provides insightful perspectives on the significance of member experience in achieving higher STAR ratings and offers strategic advice for healthcare plans looking to improve their scores. This episode is a must-watch for anyone interested in the intricacies of Medicare and the future of healthcare. 00:00 Introduction to Medicare STARS 01:08 Meet the Expert: Zachary Berger 02:33 Understanding Medicare STARS 10:17 Importance of Member Experience 14:04 Challenges and Strategies 26:32 Conclusion and Final Thoughts