Explorez tous les épisodes du podcast The Shipper's Toolbox by Refund Retriever

For many shippers, the FedEx oversize charge is a shipping expense that cannot be avoided. Many shippers do not know what these are until the charge is on a FedEx invoice. Let’s look at the definition of the FedEx oversize charge, the price of the FedEx oversize charge, and FedEx peak season oversize charges. In addition to understanding these changes, we will help reduce the cost impact and show how Refund Retriever’s reports can identify your issues.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Today, we’re covering a significant development in the parcel world: Amazon and FedEx are teaming up again, after years apart.

You’d think news like that would send FedEx stock soaring. Not quite. Let’s unpack what’s happening and what this means for your business.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

The FedEx Ground Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into effect at the beginning of the year. FedEx unauthorized and additional handling fees go about 20% per year but have also doubled.

• Any shipment measuring more than 108 inches in length.
• A shipment measuring more than 165 inches in length and girth combined.
• Anything weighing more than 150 lbs.

https://www.refundretriever.com/blog/fedex-unauthorized-package-charge

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Many FedEx shippers see an additional handling charge on their FedEx invoices and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to FedEx’s characteristics. They have to treat the box differently than the rest. So how much are these fees, and how can we reduce them?

Read More. 

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

UPS defines a residential surcharge as a residential delivery made to a home, including a business working out of a home. Furthermore, an added shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address is deemed residential by UPS.

Read More. 

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

The current FedEx late fee is 8%, and the UPS late fee is 8%. However, UPS will increase the late payment fee to 9.8% and apply fees to check payments and paper invoices. Let’s dive into these additional shipping fees. 

Paper Commercial Invoice Services Surcharge: A fee of $10.00 per shipment will be applied to the shipper when the commercial invoice is not provided by the shipper in digital form using UPS Paperless Invoice services before the processing of the commercial invoice by UPS

• Print Invoice Fee: A fee of $5.00 per invoice copy will apply for each printed copy of a UPS invoice sent to shippers or other payors.
• Check Fee and Wire Fee: Payments made by check or wire transfer on or after March 31, 2025, will be assessed a fee of $25.00 per payment.  This fee will not apply to ACH payments.

• A Payment Processing Fee equal to 2% of all other invoice charges will be added to each invoice.
• The Credit Card Surcharge will no longer apply.

Read More. 

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

FedEx Express Freight services are premium shipping options provided by FedEx for time-sensitive, heavier shipments that require expedited delivery. These services are typically for larger freight shipments that must move quickly across regional, national, or international destinations.

FedEx Express Freight is designed to handle palletized shipments over 150 pounds and requires specific packaging and documentation. These services are ideal for businesses or individuals shipping large items quickly, offering time-definite and day-definite options depending on urgency and budget.

Individual pieces over 150 lbs. should be palletized with either metal or plastic straps applied around all sides. Metal or wood containers should have an exterior lock or clamp (glue, nails, and screws are not sufficient).

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

FedEx defines a residential surcharge as a shipment addressed to a home or private residence, including locations where business is conducted from home or a shipment where the shipper designates the delivery address as residential.

UPS and FedEx charge a higher price for residential addresses. In short, this additional charge is due to the inconvenience of delivering one shipment to a single location, compared to possible multiple deliveries with a commercial address.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Collect on delivery is available with UPS and FedEx small parcel shipping services. UPS & FedEx C.O.D. service allows you to sell to customers without extending credit or requiring prepayment. C.O.D. service is available on an individual package basis for most service levels. FedEx and UPS deliver the C.O.D. package and collect the requested amount from the consignee.

Read More. 

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Accessorial fees and surcharges comprise a large part of any shipper’s weekly shipping costs. Many shippers see these as part of doing business. But there are many fees that you, as a shipper, can prevent. Address corrections happen to be a huge profit center for UPS and FedEx. 

When a shipper inputs an incorrect address when creating a shipment, the carrier will attempt to correct this address for a hefty fee. In addition, if your package incurs a UPS address corrections fee, the on-time or it’s free guarantee is no longer effective.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Returns are an unavoidable part of any retail business, and ensuring a smooth return process is crucial for maintaining customer satisfaction. As one of the top logistics companies globally, UPS Returns offers cost-effective services designed to make returning packages convenient and hassle-free for businesses and customers. Here’s how UPS simplifies the process and why it’s an excellent choice for managing customer returns.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Many shippers have no clue how the carrier package minimum charge from FedEx and UPS minimum affects their overall shipping spend. Most companies do not realize carrier package minimums override a large percentage of the negotiated discount rates. Shippers must know the contractual UPS minimum net or FedEx minimum package charge.

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

FedEx demand surcharges were traditionally only implemented during seasons with high shipping volumes. Unfortunately, they are now applied year-round.

The COVID-19 pandemic continues to reshape transportation worldwide. FedEx has kept commerce moving and delivered shipments throughout this trying time. Since we are entering another holiday peak season, FedEx expects extended high demand for capacity and increased operating expenses. Additionally, FedEx expects the swell in residential volume to transfer into 2025. These adjustments are significant and will undoubtedly impact all shippers.

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

UPS continues to modify its pricing. UPS peak surcharges and demand surcharges are enormous costs for shippers. UPS started adding to its Peak Surcharges for international US domestic packages. These modifications are significant and will undoubtedly impact many shippers.

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Here’s a quick tip: Be Sure the Driver Scans Every Package when they pick up your packages. Instruct the driver to scan every package and then the UPS end-of-day report slip. This will reduce risk on your part and may save you money in the long run. How? Read on …

The UPS driver often loads your packages onto their truck and continues on their route. Never even scanning the UPS End of Day. This saves some time, but what are the side effects? There are many risks, and you, the shipper, will all bear them.

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

UPS Ground Saver, “UPS-GS,” service is currently available for packages with an origin and destination within the 48 contiguous United States, Alaska, Hawaii, Puerto Rico, U.S. Territories, and to U.S. Post Office Boxes. It is not available for international packages. UPS Ground Saver is basically a new name for UPS Surepost offered by third-party vendors such as Shipstation and Shippo. 

UPS Ground Saver service is available to customers only for packages processed through a partner platform authorized to process such packages. While UPS-GS moves throughout the UPS network and will be delivered by UPS or, in some cases, handed to the local Post Office for last-mile delivery by USPS. It’s important to note that Ground Saver packages can only be dropped off or picked up with UPS. Despite the USPS barcode on the label, UPS-GS packages cannot be dropped off with USPS.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Many shippers notice a UPS Additional Handling charge on their UPS invoice and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to UPS’s characteristics. UPS service centers must treat the box differently than the rest. So how much are these fees, and how can we reduce them?

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

The Amazon Order Defect Rate (ODR) is a key performance metric used to measure the health of a seller’s account. A high ODR can result in account suspension, while a low ODR can improve a seller’s chances of winning the Buy Box.

The Order Defect Rate (ODR) is a performance metric by Amazon to evaluate a seller’s ability to provide a positive buying experience. It measures the percentage of orders that have defects, including:

1. Negative feedback: Unsatisfied customers who leave negative feedback on a seller’s product or service.
2. A-to-Z Guarantee claims: Cases where customers file claims against sellers for issues like item not received or item not as described.
3. Chargebacks: Instances where customers dispute charges with their payment providers.

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Shipping delays are never fun, but they don’t have to spell doom for your business. Fortunately, the correct shipping delay email template can reassure customers and maintain brand loyalty. Reassurance can prevent profit loss and order cancellations.

Every company’s worst nightmare is shipping delays, and many panic. Panic often leads to premature refunds or ignoring customers' details about their orders. Lowering your level of communication or transparency is never the best route for business.

Therefore, we want to provide shipping delay email templates you can alter to fit your company.

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

USPS has some of the lowest postage rates and offers excellent value in shipping. Like FedEx and UPS, the USPS price increase can be expected yearly. Here at Refund Retriever, we audit FedEx and UPS shipments for late deliveries and other billing mistakes. As a result, the majority of our clients also use some USPS package services.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

The FedEx Fuel Surcharge is an additional charge applied by FedEx to its shipping rates to adjust for the varying costs of fuel. Both ground and air shipping services can have fuel surcharges.

Fuel prices can be quite volatile, frequently changing due to various global factors. By applying a fuel surcharge that varies depending on current fuel prices, FedEx (and other carriers that use similar mechanisms) can stabilize its pricing model without constantly changing its base rates.

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

In the world of shipping and logistics, efficiency and reliability are paramount. For businesses seeking a dependable and cost-effective solution for their shipping needs, USPS Ground Advantage emerges as a compelling option. Announced in July 2023, this service offered by the United States Postal Service (USPS) provides businesses with benefits that can streamline shipping processes and improve customer satisfaction. In addition, this service replaced USPS First-Class Package Service, USPS Parcel Select Ground service, and USPS Retail Ground service.

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Get ready to see your FedEx and UPS bills increase. The carriers are adding 82 new delivery area surcharge zip codes to the existing Delivery Area Surcharge list this April 2024. The surcharge will take effect on April 8, 2024, for UPS deliveries and April 15, 2024, for FedEx deliveries. The delivery area surcharges range from $3.95 to $5.85, depending on the service and delivery location. 

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

I recently purchased an item and received an update from Amazon informing me that my package was delayed and, thus, I would receive it after the promised time. Since we are in the business of auditing UPS and FedEx packages, if I had paid the carriers directly for that package, I know I would get my money back. 

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

A FedEx invalid account fee applies if the shipper does not provide a valid or accurate FedEx account or credit card number for the selected billing option. For FedEx Ground, this includes requests to bill accounts without a U.S. or Canadian billing address.

This FedEx missing or invalid account surcharge can apply to all FedEx service levels. 

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Expecting a delivery from UPS but missed it? Did you receive a UPS delivery notice on your door? Don’t worry. You can still get your package by tracking it and requesting UPS to release it. UPS will deliver your package for free up to three attempts before sending it back to the sender as undeliverable. This article will reveal the exact steps to get your missed UPS package fast and easily.

The UPS delivery notice your driver left can help guide you in the right direction to getting your package where it needs to go.

Read More

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

If you’re a frequent user of FedEx services, you might already be aware of the My FedEx Rewards program. But have you enrolled yet? If not, you’re missing out on various advantages that can save money and entitle you to money-back guarantee refunds on ground and home delivery shipments. We have seen FedEx My Rewards account enrollment issues for some clients.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Expecting a delivery from UPS but missed it? Did you receive a UPS delivery notice on your door? Don’t worry. You can still get your package by tracking it and requesting UPS to release it. UPS will deliver your package for free up to three attempts before sending it back to the sender as undeliverable. This article will reveal the exact steps to get your missed UPS package fast and easily.

The UPS delivery notice your driver left can help guide you in the right direction to getting your package where it needs to go.

Read More.

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Collect on delivery is available with UPS and FedEx small parcel shipping services. UPS & FedEx C.O.D. service allows you to sell to customers without extending credit or requiring prepayment. C.O.D. service is available on an individual package basis for most service levels. FedEx and UPS deliver the C.O.D. package and collect the requested amount from the consignee.
Shippers can request the carrier accept only a money order, cashier’s check, or official bank check for the amount of the C.O.D. package. They can also receive a business or personal check if you do not specify this option. In the U.S. and Puerto Rico, the carriers will not accept cash in any amount for a COD package.

Read More. 

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Often, angry customers will demand a refund for shipping charges because their delivery was made past the guaranteed delivery date. It is crucial to keep a customer happy, but equally important to know under what circumstances FedEx or UPS will NOT issue a refund for late delivery. FedEx and UPS have a money-back guarantee on all ground and express services. Here is a list of common reasons the carrier does not issue a refund of transportation charges on deliveries made past the guarantee.

Read More. 

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Often, angry customers will demand a refund for shipping charges because their delivery was made past the guaranteed delivery date. It is crucial to keep a customer happy, but equally important to know under what circumstances FedEx or UPS will NOT issue a refund for late delivery. FedEx and UPS have a money-back guarantee on all ground and express services. Here is a list of common reasons the carrier does not issue a refund of transportation charges on deliveries made past the guarantee.

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Read more about FedEx and UPS Guarantees

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

The FedEx Ground Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into effect at the beginning of the year. FedEx unauthorized and additional handling fees go about 20% per year but have also doubled.

Read More! 

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Amazon.com has solidified its position as the leading delivery business in the United States, surpassing UPS and FedEx in parcel volumes. According to internal Amazon data and insiders, the Seattle-based e-commerce giant outpaced UPS in parcel deliveries in 2022, having already overtaken FedEx in 2020. Furthermore, Amazon is set to widen this gap even further this year. 

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Here are FedEx 2023 Holiday money-back guarantee details every business should know! During the 2023 holiday shipping season, FedEx will temporarily extend delivery commitment times for the money-back guarantee for certain dates. Other than the dates listed below, each and every ground, home delivery, and express FedEx package is guaranteed to arrive on time, or it’s free.

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Many FedEx shippers see an additional handling charge on their FedEx invoices and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to FedEx’s characteristics. They have to treat the box differently than the rest. So how much are these fees, and how can we reduce them?

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

The FedEx oversize charge for many shippers is a shipping expense that cannot be avoided. Many shippers do not know what these are until the charge is on a FedEx invoice. Let’s look at the definition of the FedEx oversize charge, the price of the FedEx oversize charge, and FedEx peak season oversize charges. In addition to understanding these changes, we will help reduce the cost impact and show how Refund Retriever’s reports can identify your issues.

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Effective January 1, 2024, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 5.9%.  

The FedEx Ground and Home Delivery minimum net charge will also increase. The 2024 FedEx rate for the minimum net charge will go from $10.10 to $10.70. This is an increase of 5.94%. In contrast, the 2023 increase was just 7.91%. The first thing to remember is that the carriers implement a minimum net charge for ALL packages. This is the most inexpensive amount a shipper will pay to send any package.

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

The last mile or final delivery of a UPS package voyage is where costs add up regardless of distance. The last mile varies from a few blocks to 100’s of miles, which is where UPS SurePost can help. Consequently, reducing shipping bills and realizing viable cost savings start with last-mile delivery. Why is the last mile so expensive, with so many shipments going out daily? 

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

A Remote Area Surcharge applies to UPS On-Call Pickup requests made within specific ZIP Codes within Alaska, Hawaii, and the 48 contiguous states. To determine if your ZIP code is included, refer to the Area Surcharge Listing at ups.com/rates for a listing of pertinent ZIP Codes. Additionally, these apply to UPS Simple Rate packages. 

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

The FedEx oversize charge for many shippers is a shipping expense that cannot be avoided. Many shippers do not know what these are until the charge is on a FedEx invoice. Let’s look at the definition of the FedEx oversize charge, the price of the FedEx oversize charge, and FedEx peak season oversize charges. In addition to understanding these changes, we will help reduce the cost impact and show how Refund Retriever’s reports can identify your issues.

Read More..

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

FedEx shipment exceptions are not fun for recipients or shippers. The ability and promptness of a courier service operator to deliver a package without a hitch are at the top of the requirements list for most clients. In a world that prioritizes swift delivery of both services and packages, FedEx ranks as one of the best courier services, with a few delivery exceptions.

https://www.refundretriever.com/blog/fedex-shipment-exceptions

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Many shippers notice a UPS Additional Handling charge on their UPS invoice and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to UPS’s characteristics. UPS service centers must treat the box differently than the rest. So how much are these fees, and how can we reduce them?

https://www.refundretriever.com/blog/ups-additional-handling-charge

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

UPS Chargebacks for consignee billed shipments are rarely understood by shippers. Unfortunately, we had a conversation with a UPS shipper that had a nasty surprise on his recent UPS invoice. Upon reviewing the invoice, we found nearly $500 in charges in the invoice category labeled “Chargeback.” There were four tracking numbers shipped five months in the past that were rebilled to the shipper.

https://www.refundretriever.com/blog/ups-chargeback

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

The FedEx Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into effect at the beginning of the year. FedEx unauthorized and additional handling fees go about 20% per year but have also doubled.

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

There are a few characteristics to ring this bell—packages with an actual weight of more than 150 pounds. Shipments exceeding 108 inches or a total of 165 inches in length plus girth are not accepted for transportation. So if your package is not accepted for transportation, they will still ship it but tack some charges on. Therefore, let’s read the fine print from UPS.

• Packages with an actual weight of more than 150 pounds, or
• Shipments that exceed 108 inches in length, or
• Packages exceed a total of 165 inches in length plus girth [(2 x width) + (2 x height)] combine

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Many shippers contact us with questions about shipping insurance. To start, FedEx does not offer shipping insurance. FedEx offers additional declared value. So let’s better understand the rules for FedEx's declared value. 

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

Early termination language is a contractual language FedEx includes in aggressive pricing agreements. FedEx can assess an early termination fee if certain events occur due to the customer’s actions. The penalty fee could be a set dollar amount of a percentage of yearly small parcel shipping spend.

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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV