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TitreDateDurée
The Sydney Masterclass: How Recruiters Can Adapt, Stay Profitable, and Thrive in Tough Times30 Sep 202500:44:14

Louise Archer, Sophie Robertson, David Wolstenholme and Adrian Byra come together to announce their exciting Sydney Masterclass Event taking place on October 23rd at the Sydney Harbour Marriott Hotel, designed to help Australian recruiters navigate changing market conditions with innovative strategies.

You'll Learn

  • How to win exclusivity and commitment in cautious markets, avoid costly delivery pitfalls, and guarantee fill rates that keep clients coming back.
  • How to uncover hidden temp opportunities, avoid margin-draining mistakes, and create the stability your business needs in uncertain times.
  • How to leverage offshore teams and AI to cut costs, boost productivity, and keep margins healthy when revenue is under pressure.
  • How to stand out with content that addresses clients’ biggest fears, builds authority, and wins trust when budgets are tight.


Join us at the Sydney Harbour Marriott Hotel on Thursday, October 23rd for a full-day masterclass that will transform how you approach recruitment in today's changing market. 

Book now to secure your spot. Spaces are limited: https://recruitment-masterclass.vercel.app/

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

You’ll Never Walk Alone (sorry Pete!) - Pete Watson’s Vision for Uniting Recruiters23 Sep 202500:44:19

Pete Watson, founder of Mint R2R and Recruitment United, offers a refreshingly honest look at the realities of Australian recruitment today. With over 21 years building Australia’s longest-serving Rec to Rec business, Pete brings a unique perspective on how the industry is evolving and why community might be the secret ingredient most recruiters are missing.

Pete's journey from running pubs in Manchester to becoming a recruitment entrepreneur began with a simple phone call from a friend boasting about an £11,000 monthly bonus. That call sparked a career spanning two decades and continents, culminating in multiple successful ventures designed to bring recruiters together. His most passionate project, Recruitment United, was born from a personal realization while on the treadmill - that the isolation of running a small recruitment agency was taking a toll. "My life was somewhat isolated, dare I say, lonely," Pete admits, describing the moment he decided to create something that would connect independent recruiters across Australia.

In this episode, Pete shares:

  • Why the Australian recruitment market remains resilient-though uneven-across verticals
  • How community and collaboration can transform an industry built on competition
  • The untapped opportunity of retained search, including the story of one regional recruiter who trebled his revenue by converting contingent jobs to retained searches
  • Why AI should be seen as an opportunity, not a threat, for relationship-driven recruiters
  • His advice for navigating market slowdowns: “Now is the time you raise your game. Now is the time you be way more visible.”

Whether you’re thinking about starting your own agency, shifting towards retained search, or simply craving connection in an often-isolated profession, Pete’s insights provide both inspiration and practical guidance. His message is clear: the future of recruitment isn’t about fighting competition, it’s about putting an arm around each other.

If you're interested in joining Recruitment United or learning more about Pete's ventures, connect with him on LinkedIn or call him directly at 0432 666 701.

Find out more about our upcoming Recruitment Masterclass in Sydney: https://recruitment-masterclass.vercel.app/

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

The Power of Retained Search & Relationship-Led BD in Recruitment: Nick Hoadley’s Story20 May 202500:46:44

Nick Hoadley shares his transformative journey from insurance broker to founder of Insurance Search, a successful retained executive search firm serving the UK, US, and Bermuda insurance markets.

But the path wasn’t linear. Nick opens up about how working in contingent recruitment chipped away at his confidence and professional identity. “You don’t really want to mention to people that you’re a recruiter because of the stigma that comes with it,” he reflects, describing how even major companies overlooked his industry insight and expertise.

The turning point? Embracing retained search.

By shifting to a model where clients commit upfront, Nick was able to deliver real value, from comprehensive market mapping to strategic talent insights, while rebuilding his reputation and relationships in the industry.

In this episode, Nick shares how he:

  • Transitioned to retained to build deeper, more professional client partnerships
  • Expanded his offering to include standalone research and strategic insights
  • Launched innovative BD channels like The Insurance Coffee House podcast
  • Uses podcasting to connect with senior leaders and drive inbound business
  • Built communities through the Board Club and HR Executive Club
  • Created a Managing Partner Program to scale under the Insurance Search brand
  • Rejected the 360 model in favour of playing to people’s natural strengths

His advice to recruiters?
 “If you value your time, you’ve got to move to retained.”

For those unsure, he recommends starting small - testing the waters, building confidence, and experiencing firsthand how the retained model changes everything. This isn’t just about fees. It’s about restoring pride, building partnerships, and creating a career that feels good again.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Live Discussion Replay - Retained Search Success in Japan10 Apr 202500:57:51

In this LinkedIn Live replay, Ryan and Paul reveal how they transformed their recruitment businesses by shifting from contingent chaos to retained success, right in the middle of Japan’s notoriously tough talent market.

One hit his annual target by Valentine's Day.

The other landed a $700,000 single fee.

What changed? Everything.

Japan’s recruitment market is no walk in the cherry blossom park, with only 4% LinkedIn usage, a rapidly aging population, and a small pool of globally-minded, English-speaking candidates. Yet Ryan and Paul pushed past fear, self-doubt, and myths about retained work to build smarter, stronger businesses.

Key takeaways:

 - Both recruiters emphasized diagnostic skills as critical – deeply understanding client pain before proposing solutions 

- Moving to retained required overcoming mindset barriers like fear, lack of confidence, and misconceptions about the process

- Financial impact has been transformative - more predictable revenue, higher fees, and hitting annual targets faster

- Retained work provides better quality of life – being fully present at work and able to completely disconnect when not working

- Clients appreciate the structured process, with one telling Ryan: "I could sleep well at night knowing you had everything under control"

- The shift isn't about working harder but working smarter – "slowing down" to properly diagnose client needs before rushing to solutions

- For those considering the transition: specialize in a niche, be willing to say no to inappropriate work, and focus on proper diagnostics

Whether you're just starting your retained journey or looking to master it, this episode proves the shift isn’t about working harder, it’s about working wiser.

👉 Learn more at www.retrainedsearch.com

 Explore Search Foundations for recruiters ready to move to retained, and Search Mastery for those already winning consistent retained work.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

What We Learned in LA: Inside the Minds of Retained Search Leaders08 Apr 202500:34:35

From members who've doubled their revenue after transitioning from contingent to retained work, to recruiters who've fallen back in love with their profession, the transformations are nothing short of remarkable.

One of our members went from struggling to bill £140K in contingent work to effortlessly generating £300K through retained search—while working fewer hours and with greater satisfaction.

Another has completely converted their most skeptical clients who had "sworn never to go retained again" until experiencing the methodology's undeniable value.

In this episode, we take you behind the scenes of our recent Los Angeles in-person event, where behavioral scientist Jess Biller delivered a session on DISC profiling. Understanding whether your client is a high D (direct), high I (interpersonal), high S (supportive), or high C (analytical) transforms how you communicate with them. As Jess wisely noted, "We can't change the way our communication is received. We can only change the way we give it."

We also explore the business development approaches working right now for our most successful members. The common thread? It's about adding value first and offering genuine support rather than pushing for immediate sales.

The most innovative members are creating sustainable processes that turn every client engagement into valuable market intelligence that fuels their content creation and attracts new business.

Perhaps most encouraging is the realization that while the results are impressive, the methods themselves are remarkably straightforward. As Jordan puts it, looking at what top performers are doing: "It's all doable. You go, 'Oh, okay, yeah, I can do that.'"

Ready to transform your recruitment business? We're bringing our in-person masterclasses to Sydney in September, and we're hosting a special session for those in Japan on the 22nd of April: https://us02web.zoom.us/webinar/register/WN_QXep7wUsQpWyugbkvozY5A

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

How The Locke Group Built a Happier, More Profitable Recruitment Business11 Mar 202500:29:39

All the way from New York and New Jersey, Sean and Tom from The Locke Group joined us to share their journey—from feeling stuck in the contingent grind to becoming valued partners in retained search.

The contingent model held them back from offering the consultative partnerships their clients truly needed. Shifting to retained search changed everything—not just for their business, but for their team.

“The whole staff is just much happier being valued by our clients,” Tom shares. And as Sean puts it: “It’s night and day compared to contingent recruitment.”

We also dive into the practical side—how to:
🎙️ Evaluate opportunities more critically
🎙️ Build the confidence to turn down contingent work
🎙️ Structure retained engagements that actually work

Their advice? “Don’t settle. Value yourself. Demand to work at the level you deserve.”

If you’ve ever felt undervalued or stuck in the contingent cycle, this conversation is for you.

Curious about making the shift to retained? Check out our Search Foundations program to consistently win and deliver retained search projects.

If you have any questions, connect with Sean Locke & Thomas Hudson on LinkedIn.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Gemma Beasley on Running a Recruitment Business, Navigating the U.S. Market, and Winning More Retained Work25 Feb 202500:41:38

In this episode, we’re joined by Gemma Beasley, who shares her journey from the corporate world to launching her own recruitment business, Hudson Cooper Search, specializing in construction recruitment.

We’ll explore how she made the leap from the UK to the U.S. market, the unique challenges she faced, and the realities of building a business focused on relationships over transactions. 

Gemma also reveals how moving to 50% retained search has given her a competitive edge—and why increasing her focus on retained search has transformed her business.

If you're curious about building stronger client relationships, creating predictable income, and navigating the competitive world of recruitment—this one’s for you.

We discuss:

  • The challenges and opportunities of recruiting in the U.S.
  • How to build a business rooted in client relationships
  • Adding value by understanding client needs deeply
  • The power of community and support in entrepreneurship
  • Adapting to an ever-evolving recruitment landscape

Subscribe for more conversations on the future of retained search and how recruiters are redefining success.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

From Uncertainty to Control: Ross Sanderson on Shifting to Retained Search11 Feb 202500:36:06

Ever felt the frustration of chasing contingent recruitment leads only to see them slip away?

In this episode of The Retained Search Show, we sit down with Ross Sanderson, Group Director of Solutions at STR Group, as he shares his transformative journey from contingent recruitment to mastering retained search.

We explore the challenges, the mindset shifts, and the impact on both business success and personal fulfillment. Plus, Ross gives us a glimpse into the future of his team and how structured processes and clear communication lay the foundation for long-term growth.

Tune in to hear:

✅ The realities of shifting from contingent to retained search
✅ The biggest misconceptions recruiters have about retained work
✅ How retained search transformed team engagement and job satisfaction
✅ The key processes that drive success and consistency
✅ What’s next for Ross and STR Group’s retained growth

A must-listen for recruiters looking to take control of their business and career! 🎧

You can connect with Ross here: https://www.linkedin.com/in/ross-sanderson-22050826/

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

How You can Escape the Contained/Retingent Recruitment Trap28 Jan 202500:34:01

Stuck in the "Contained" or "Retingent" Haze?

We're here to peel back the layers of this complex journey, spotlighting halfway retained adopters who find themselves stuck in a limbo of mixed results.

We want to help you unlock the full benefits of completely transitioning to retained search by understanding the processes, pricing, and commitment required.

Stay tuned—there’s so much we’ll cover:

  • Exploring the challenges faced when shifting to retained search
  • Highlighting the importance of community support in achieving recruitment success
  • And how, despite regional differences, the core principles of recruitment remain consistent worldwide

Our most exciting news? We're launching a brand-new virtual Masterclass on 18th February (yes, the 18th, not the 17th!), and we’d love for you to join us. It’s going to be exceptional.

In this Masterclass, we’ll show recruiters how to smash their 2025 goals and complete their journey to Retained, providing:

✅ 95%+ fill rates
✅ Predictable, forecastable revenue
✅ Maximum team productivity, high retention rates, and increased morale
✅ Growth in EBITDA and the value of your business
✅ The ability to move up the value chain, securing bigger fees and higher margins

You’ll leave with the tools and confidence to break free from the “Retingent” and “Contingent” danger zones and step confidently into true retained search—putting you several steps ahead of your competition.

Register here to secure your spot:
https://www.linkedin.com/events/7288113497605890050

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Strategic Growth in 2025: The Retained Search Advantage14 Jan 202500:33:14

Join us for an inspiring and insightful journey into the shift from contingent to retained search, as we celebrate real-life success stories from our community and share actionable strategies for setting and achieving your goals in 2025.

In this episode, we reflect on how personal experiences shape professional growth, the pivotal role of supportive leadership in nurturing talent, and the power of a strong community. 

You’ll walk away with practical insights on:

  • Setting impactful goals using proven frameworks
  • Creating cohesive business development strategies
  • Building a leadership style that inspires ambition
  • Leveraging your network for sustained success

Tune in to gain clarity, motivation, and a roadmap for thriving in 2025!

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

How You can Achieve More in Recruitment: C-Suite Insights, Global Growth, and Career Clarity17 Dec 202400:30:12

Curious about how to redefine your recruitment strategy and achieve outstanding results? Discover transformative insights from the vibrant community at Retrained Search as we explore the journey of recruiters transitioning from contingent to retained models. 

This episode celebrates the significant milestones achieved by our members.

Alongside industry experts Paul and Rowan, we unpack the complexities of c-suite hiring and share how simple prompts can lead to comprehensive assessment metrics, ensuring you have all the tools needed to tackle these challenges.

You'll also hear Lucy's inspiring story of expanding her recruitment practice globally, a testament to the power of shared knowledge and collaboration within our community. 

This episode invites you to reflect on your own career and life aspirations, challenging you to consider whether your current path aligns with your ultimate goals. Whether you're a seasoned professional or just starting out, this engaging episode promises valuable insights and the motivation to keep pushing boundaries.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

The Shift to Success: Real Stories from Retained Recruiters26 Nov 202400:35:07

Join us as we celebrate remarkable recruitment journeys and exciting milestones in the retained search world. From inspiring career transitions to transformative strategies, this episode is packed with stories that redefine success.

You'll hear how Josh overcame a recruitment freeze to secure a placement against all odds, Kelly's shift from contingent to retained work that launched a major multi-hire campaign, newcomer Mary’s first retainer win from a bold cold call, and Mike’s business expansion through strategic new appointments—all testaments to the power of persistence, strategy, and community support.

We’ll also dive into actionable insights on understanding clients’ pain points, using tools like empathy mapping to build stronger relationships, and positioning yourself as a trusted advisor. Whether you're navigating the retained recruitment model or looking to enhance your strategies, this episode is your front-row seat to stories and techniques that inspire growth and success.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

The Human + AI Advantage in Executive Search With Sarah Chester-Nelson16 Sep 202500:42:37

The recruitment landscape is shifting fast and AI is handing boutique search firms the edge to compete with industry giants. In this conversation, we unpack how artificial intelligence is transforming workflows, enhancing capabilities, and reshaping competitive dynamics in executive search without losing the human touch.

Jord shares how he went from using ChatGPT as “Google on steroids” to fully integrating AI into his day-to-day, like building a laser-targeted prospect list in minutes that once took days. Sarah shows how AI-driven analysis surfaced patterns in their marketing data that would’ve taken a full day to find manually.

We also contrast adoption styles across the industry. While some larger firms cite concerns (GDPR, candidate experience) and move cautiously, smaller boutiques are embracing AI, winning work by pairing human judgment with AI-assisted speed and polish. The takeaway: AI won’t replace your expertise; it amplifies it, freeing you to focus on high-value conversations and relationships.

What you’ll learn:

  • Using AI for research & prospecting to turn hours into minutes
  • Creating custom GPTs that understand your niche, process, and brand voice
  • Analyzing business data with AI to uncover patterns humans might miss
  • Producing client-ready deliverables that rival larger firms’ output
  • Recording yourself and using AI to keep your authentic voice in content
  • Training AI like a new hire: invest upfront to get better downstream results
  • Running strategic reviews with AI to spot growth opportunities
  • Applying AI personally first to build comfort and momentum

Join us:
Want to supercharge BD with AI? Thursday, September 18 at 1:00 PM UK - our webinar covers actionable plays to leverage AI in your search firm while keeping the humanity front and center. Bring your own AI wins and questions, we’d love to hear how you’re using these tools.

Join with a click here: https://www.linkedin.com/events/7371891640543748097/

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Big Wins for Small Firms: Beating Giants in Executive Search with Josh Foulkes05 Nov 202400:43:07

Josh Foulkes from Sonder & Metric joins us for an inspiring episode on The Retained Search Show.

Imagine a David versus Goliath story where a small recruitment firm triumphs over industry behemoths like Russell Reynolds. 

Through market insight and client-centric service, this firm redefined what's possible in executive search. 

We explore how their tailored approach not only met client needs but also proposed a cost-effective salary range, underscoring the value of personalised service. Stories from our colleague Ryan in Tokyo echo this theme—demonstrating that a consultant's expertise can rival the reputation of larger firms. Such narratives illuminate the strategic shift from contingent to retained recruitment and the ensuing advantages in revenue forecasting and personal growth.

Transitioning into the realm of C-suite recruitment, we discuss the intricacies of navigating high-stakes hiring. 

Reflecting on parallels with the IT industry's reliance on giants, we highlight the importance of impeccable processes for smaller firms to compete. Through the lens of our experiences, this episode offers a wealth of insights into the evolving dynamics of executive search.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Success Stories: The Full Potential of Retained Recruitment in Action22 Oct 202400:25:36

Retained recruitment isn't just an option; it's a powerful strategy that can redefine your success in any industry, market and client-base. 

We promise you'll learn how to break free from the misconceptions that have held you back. From concrete to mining, we've got compelling statistics and real-life stories that prove retained recruitment is not only possible but the best solution. 

You'll hear about Sabrina's inspiring leap into retained recruitment without prior business development experience and how Josh managed to outshine larger firms. These narratives illustrate that success in this field isn't bound by geography or market constraints. Listen as we share triumphs from Zimbabwe to Dubai, demonstrating that with persistence and the right mindset, smaller firms and individuals can achieve remarkable results in competitive settings.

Finally, we celebrate the successes within our digital marketing community, highlighting how retained search strategies can yield substantial returns. Ryan's negotiation skills in Japan secured him a 40% fee, while Greg Lawrence's story proves you don't need complex tech to thrive. 

Our gratitude extends to the Retrained members who make our community vibrant and innovative, and we detail our programs—Search Foundations and Search Mastery—to empower those ready to excel in retained work. Let this episode inspire you to overcome barriers and embrace the full potential of retained recruitment.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Harriet’s Inspiring Success: Retained Search for More Than Just C-Suite & Senior Roles08 Oct 202400:37:56

Meet Harriet Janman, who joins us to share her inspiring story of transitioning from contingent recruitment to retained projects, where her fees have nearly doubled.

Harriet's journey is about overcoming fears, adapting to a retained model, and finding success. She openly shares her experiences and growth, offering valuable insights. Harriet explains how she conquered her nerves about working with senior leaders, which led to more rewarding and productive client relationships. This change not only improved her understanding of client needs but also made her recruitment process smoother. With a more strategic mindset and greater confidence, Harriet now takes on higher-value projects and embraces new challenges.

Her story highlights how essential community and support are to achieving professional success.

We also want to thank our community members, whose contributions have helped create a space for growth. If you're interested in learning more about our programs, reach out to discover how you can be part of this journey.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Secrets to Running a Lucrative Temp Desk with Sophie Robertson17 Sep 202400:45:12

Ever wondered how temp revenue can be a game-changer for recruitment businesses? 

Join us as we chat with Sophie Robertson, a veteran in temp and contract staffing, who takes us through her incredible career journey from a temp recruiter in Sydney to becoming a branch manager and esteemed coach. Sophie shares her expert insights on how temp revenue not only boosts business strategies but also adds substantial value, especially for companies preparing for an exit. 

In this episode, we discuss:

  • The analytical and sales-driven nature of temp staffing and how maintaining a flexible workforce can be advantageous.
  • The relentless energy and fast-paced nature needed to succeed in temp recruitment, highlighting the significant respect it garners within the industry.
  • Why focusing on a single area can lead to greater success and the unique characteristics that set top temp recruiters apart from their peers.
  • Effective communication strategies and the critical skills needed for managing temp roles, such as strong business development abilities, analytical thinking, and assertiveness. 
  • The importance of having a ready "fleet" of candidates and how a high-touch service approach can build loyalty and strong relationships with temporary employees.

Don't miss this packed episode full of practical tips and strategies for thriving in the temp recruitment industry!

Find Sophie's book, Secrets to Running a Lucrative Temp Desk, on Amazon.

Connect with her on LinkedIn here.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

The Winning Formula: Structure Meets Human-Centered Recruitment03 Sep 202400:33:23

Our summer was a whirlwind of holidays, family illnesses, and even sporting triumphs, with Louise celebrating her tennis team’s string of victories. 

Plus, we’re thrilled to introduce our new team member and share the rigorous interview process that led us to this exciting addition.

We’re also diving into how business growth and leadership structures can be game-changers. Discover how the Entrepreneurial Operating System (EOS) has revolutionised our operations and those of our mastermind members by breaking down long-term goals into manageable tasks and facilitating regular Level 10 meetings. 

We share our personal experiences with EOS and discuss its impact on clarity, efficiency, and team buy-in. 

Tune in for a wealth of insights and inspiring stories from the world of recruitment.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

From HR to Recruitment Leader: TJ Crosby's Journey to Retained Search Success24 Jul 202400:51:44

In this episode, we dive into the journey of TJ Crosby, a seasoned HR professional who transitioned into the world of recruitment. With a strong background in HR, TJ decided to embark on his entrepreneurial journey by buying into a well-established recruitment firm, Concrete Careers, which has been active in the US and parts of Canada for nearly 50 years. 

In this episode, TJ shares: 

  • His motivation for moving from a successful HR career to being part of growing a recruitment firm. 
  • His team growth - starting with just two recruiters, TJ’s team has now grown to 12 recruiters and a business development manager, with four team members currently enrolled in Retrained's Search Foundation course. 
  • The strategic shift to primarily retained searches, resulting in a more purposeful sales process and a significant increase in productivity. 
  • Before adopting retained search, the team spent 70% of their time unproductively. The transition to retained search removed the fear of being stuck in an endless search cycle and allowed the team to focus on delivering quality results. 
  • The importance of commitment to clients. Even when a role seems dead to a recruiter, it remains critical to the client who feels the position's absence. 
  • How moving to retained search doesn’t require abandoning contingent work entirely. Firms can adopt a phased approach, balancing both models and gradually shifting towards the more rewarding retained search model. 
  • The challenges clients face with contingent recruiters and how the retained search model addresses these issues, offering higher value and a more enjoyable experience for both recruiters and clients. 

Join us as TJ Crosby shares his trials, errors, and ultimate path to success in the recruitment industry, providing valuable insights for anyone looking to enhance their recruitment business model. 

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Building Successful Recruitment Businesses: Insights from M&A Advisor Rod Hore05 Jul 202400:40:57

We're delighted to have Rod Hore, M&A Advisor at HHMC Global, on our show!

Have you ever wondered what it takes to build a successful recruitment business, balancing both personal and professional goals? Join us for an engaging conversation with Rod, a seasoned expert in buying and selling recruitment companies. In this episode, we uncover:

  • The profound benefits of building genuine client relationships in the recruitment industry. Beyond the financial gains, we explore how these connections can significantly enhance job satisfaction and overall life fulfilment.
  • Expertise on guiding recruitment business owners through critical decisions about their company's future, emphasising the need for a clear and conscious strategy.
  • Complexities of partnerships and the importance of aligning personal and professional aspirations for long-term success.
  • The intricacies of building equity value in a recruitment agency.
  • Diverse business models and their impact on agency value, from contingent work to RPO.
  • Rod's practical advice for recruitment business owners, highlighting the importance of understanding the risks associated with future profits and the significance of leadership quality and company size.

Tune in for a wealth of insights and inspiring stories from the world of recruitment.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Winning Retained Against Industry Giants: Paul Press's Strategies 21 Jun 202400:34:04

Our special guest, Paul Press, partner at Eastwood Partners, takes us on his journey from contingent recruitment to fully retained search.

Intrigued by senior-level searches and the bigger fees they come with, Paul knew he needed to break into the retained search world but initially found himself stuck in the contingent mindset. He began by marketing executive/C-suite candidates' profiles, which attracted interest from Private Equity firms. 

He then decided to go all-in on retained search and has never looked back. 

In this episode, we discuss: 

  • Search strategies that helped him compete against industry giants like Korn Ferry and Heidrick & Struggles – and win! 
  • Tailored approaches, consistent messaging, and exceeding client expectations to set yourself apart 
  • The significance of marketing candidates and the strategies that make all the difference in executive search 
  • The importance of collaboration and innovation within teams 

This episode is packed with loads of value, so make sure you tune in! 

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Digital Marketing: Scale Your Retained Search Business with Sarah Chester Nelson07 Jun 202400:47:15

Want to learn how to scale your retained search business or function with digital marketing?

Then, you need to listen to this powerful episode!

Our guest, Sarah Chester Nelson, takes us through her inspiring journey from graphic design to becoming a digital marketing powerhouse in retained recruitment.

Sarah’s strategies have been game-changing for Retrained Search and our community.

In this episode, we dive into:

  • Actionable tips that could redefine your approach to retained search marketing
  • Tools that have been helping our community members maximise business development
  • Digital tactics to broaden your talent pool
  • The importance of performance marketing

Plus, some exciting news! Sarah is opening up the waitlist for her Retrained Marketing & Automation programme, designed to support a select group of members in scaling their retained businesses and functions through digital marketing and automation. Learn how to implement a bulletproof marketing process manageable by a single person or small team.

Join the Retrained Marketing & Automation waitlist here!

Tune in and transform your retained search business with Sarah’s expert insights!

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Why Research Analysts Are the Secret Weapon in Recruitment – Greg Simidian Explains24 May 202400:52:02

We were delighted to have Greg Simidian, Co-Founder and CEO of The Ally Venture, on our podcast.

Greg has been in the financial data space for over 30 years, supporting and selling data products to the global investment banking, legal, and professional services sectors.

Now, he has what he calls his "later life experiment": applying the standards and lessons learned in his past life to support the search and recruitment world.

If you're a good recruiter with a strong network, build great relationships, and provide excellent service, there isn't much separating you from a recruiter of the same caliber. However, The Ally Venture can give you an edge to stand out. They have built a prototype that allows you to walk into a business and share insights about their own operations that they didn't know or realise.

If you're interested in finding out how you can move up in the value chain, solve your clients' pressing problems, and offer outstanding services, make sure you listen to this episode.

We're so honoured to have Greg in our community and grateful for all the help he's provided to our members.

If you'd like to find out more, you can reach out to Greg on LinkedIn.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

AI, Executive Search, and the New Era of Opportunity – Plus How to Start a Firm with $1,000 with Paul Press26 Aug 202500:55:52

In this episode, Paul Press, founder and managing partner of Press Associates, joins us to unpack how ChatGPT and other AI tools are transforming recruitment. From automating time-consuming tasks to enabling anyone to launch a search firm with minimal investment, the possibilities are limitless.

We explore:

  • Which CRMs are best for search firms, and why HubSpot is emerging as an AI-powered favourite
  • The single biggest AI-driven time-saver for recruiters
  • Three tiers of AI adoption—native, assisted, and augmented—and where executive search fits in
  • How custom GPTs can act as on-demand subject matter experts
  • Why AI has slashed the time and cost of starting a search firm
  • The irreplaceable role of human insight and judgment in an AI-driven world
  • Why clients choose people, not brands, in executive search

Whether you’re running an established practice or thinking of launching your first search business, you’ll leave with practical ways to harness AI to compete—and win—in this rapidly changing market.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Top Qualities of The Biggest Billers with Hishem Azzouz10 May 202400:57:45

We're excited to be joined by Hishem Azzouz, founder of Hector, the all-in-one training platform that's powered by current top performers.

Hishem is also the host of The Recruitment Mentors Podcast, one of the leading podcasts globally aimed at Recruiters who want to level up their performance.

Our chat with Hishem delves into:

  • What the best recruiters are currently doing to be successful
  • The impact personal branding has on harnessing success in our professional lives
  • Predictions on the next big trends in recruitment
  • The importance of sticking to a process for consistent results
  • How people's success on social media may not be all it's cracked up to appear

Our conversation with Hishem isn't just about climbing the career ladder; it's a candid reflection on life's ups and downs and the pursuit of genuine happiness. For those in the recruitment industry or anyone fascinated by the human aspects of business, this episode is one you won't want to miss.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Want to Start Your Own Recruitment Firm? Joe Curtis on Making the Leap!26 Apr 202400:45:24

We're thrilled to be joined by Joe Curtis, Director & Co-Founder of 11 Investments and Recruiter Labs. He's helping recruiters launch businesses through investing, back-office support,  services and more!

We talk about the electrifying world of sales and startup culture in the recruitment sector, and Joe gives his expert perspective from his ventures at 11 Investments and Recruiter Labs on empowering fledgling business owners.

We don't just discuss the hurdles—this episode is packed with actionable insights and stories of triumph, designed to offer a leg up to those bold enough to take the plunge into starting a business.

If you're thinking about starting your own recruitment business or if the thought of integrating work and life into a fulfilling existence piques your interest, stay tuned!

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Breaking Into Retained Search in Australia with Jo Shapley12 Apr 202400:42:51

In episode 19 of Retrained Search, The Podcast, we're delighted to have Jo Shapley, Director & Principal Consultant of Turning Stones Recruitment & Search, join us all the way from Australia.

We discuss how Australian recruitment companies are currently operating and the potential for retained search to help consultants:

  • Develop stronger partnerships with their clients and really help them solve their problems
  • Guarantee more predictable revenue
  • Focus time and energy on doing fewer jobs better

Jo also shares her journey of starting her own business. She compares it to stepping onto a rollercoaster blindfolded, especially as a single parent. She had a butterflies-in-stomach moment of announcing her venture on LinkedIn, and how that leap of faith paid off with her first major retained client—a big moment for any startup.

We're especially excited to share Jo's story of success with starting her own recruitment business and her success with retained search ahead of Louise and Jordan's trip to Australia in May.

We get so many questions about whether retained search works in the Australian market, and although 15% of our Retrained Search community are from Australia, we're still new to this neck of the woods. So if you embark on the journey of retained with us, you'd be among the first people there discovering this way of working and solving problems other consultants aren't solving for their clients.

If you're in Sydney or Melbourne in mid-May and would like to meet with us to discuss winning more retained projects, get in touch with Jordan on LinkedIn: https://www.linkedin.com/in/retainedsearchcoach/












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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Recruitment Masterclass for High Performers and Leaders - One Day Only!03 Apr 202400:44:47

We're excited to tell you all about our in-person Recruitment Masterclass for High Performers and Leaders. We'll be sharing advice right from content creation, business development, and prospecting to pitching and closing clients and getting the money in the bank! What more could you want?

All our Australian listeners who can make it to Sydney on the May 15, 2024,  for four powerful in-depth one-hour sessions:

📢 Mastering Presence & Persuasion in Business Development with Ez Khan, Hume Scope
📢 Agency Owners: Understanding Your Financials & Maximising Your Cash with Kyle Blake, KBFC
📢 Knowing Your Ideal Customer Better than the Competition: A Masterclass on Cutting Through with Your Content with David Wolstenholme, BrandMeBetter
📢 Pitch, Close & WIN – A masterclass in winning retained work with Louise Archer & Jordan Taylor, Retrained Search

This event is NOT TO BE MISSED!

Book your ticket here: https://humescope.com.au/events/recruitment-masterclass-full-day-event/

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

From Failed Agency Recruiter to Retained Rockstar with Clare Brevitt15 Mar 202400:36:48

On Episode 16 of our podcast, we were delighted to be joined by our lovely Customer Success Manager, Clare. She shared her journey from feeling like a self-dubbed "failed agency recruiter" to becoming the biggest believer in retained search and how it transforms recruitment businesses.

Her story is seriously motivating, showing how we all have this inner strength to bounce back and do amazing things. And she's all about lifting others up too, pushing our community to reach for the stars in their careers.

We dug into how important it is to foster success in our workplace culture. Claire gave us the lowdown on engaging with our team and shifting our mindsets to keep growing. It's like being that supportive parent, guiding but also challenging us to be our best.

We also shared more about our special programs designed to help recruiters and business leaders level up in retained search. It's not just about hitting targets; it's about the people and the journey we're on together.

So, whether you're a pro recruiter or a business owner trying to up your game, know that we've got your back.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Shifting Mindsets from Contingent to Retained Recruitment Models01 Mar 202400:33:48

Louise and Jordan are pumped up for Episode 15 of The Retrained Search Podcast, where they're diving deep into those crucial client chats that bring clarity and results. They're also tackling the tricky task of shifting mindsets from contingent to retained recruitment models.

Picture this: navigating the recruitment world is like mastering the perfect tennis serve. It's tough, but guess what? Our listeners and course takers are acing it by making the switch from contingent to retained recruitment. We're shouting out one super team who bagged a whopping 14 retained projects – talk about dedication!

And let's not forget the power of digital marketing in recruitment. Our members are scoring big fees and seeing real transformations thanks to our courses. From VP-level searches to embracing a more consultative approach, we're dropping some serious playbook strategies that are game-changers.

Our community-driven programmes, Search Foundations and Search Mastery, are the real MVPs, helping countless folks scale up their operations. So, whether you're a go-getter, a change-maker, or just plain curious, come join us as we unpack the secrets of retained search, toast to our victories, and keep on building a community that thrives on success and innovation.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Mind-Blowing Boolean Search Techniques with Gabi Preston-Phypers16 Feb 202400:47:38

Welcome to episode 14 of our podcast where we unveil the secrets to revolutionising your recruitment game through cutting-edge Boolean search techniques. Joined by the incredible Gabi Preston-Phypers, Co-Founder of Tooled Up Raccoons, whose expertise left us  inspired, get ready for laughter and learning as we navigate personal anecdotes and professional insights guaranteed to make your daily commute a breeze. 

Whether you're sweating it out at the gym or settling into your office chair, we're here to entertain and empower you with stories of success and strategies that promise to reshape your approach to talent hunting.

Feeling overwhelmed by the digital demands of today's recruitment landscape? We're here to dissect the void in Boolean search skills and spotlight the innovative strategies crucial for today's business leaders in the recruitment industry. Additionally, we'll tackle the hurdles recruiters encounter, from navigating demanding hiring managers to avoiding the pitfalls of contingent recruitment models. Join us as we explore stories of adaptation and growth, igniting your drive to deliver unparalleled services to your clients and emerge as the top choice in a fiercely competitive market.

To wrap up our discussion, we shine a spotlight on the incredible transformations witnessed through our Retained Search Programme.  Plus, we delve into the power of collaboration and accountability, offering insights into the Entrepreneurial Operating System (EOS) and Level 10 meetings. And be sure not to miss our take on the latest LinkedIn controversies and the exclusive programmes we offer to ambitious recruitment professionals eager to master their craft and scale their businesses. 

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Navigating Your Ideal Niche in Retained Search02 Feb 202400:40:24

"Waking up late and scrambling to start the day isn't exclusive to me, right?"

That's how this episode kicks off—with real talk about the work-from-home life that's as unpredictable as it is delightful. Jordan and Louise swap tales of tech fails and parenting during professional hours, all while raising a glass to the resilience and success of our community. From mastering the art of the debrief post-search to celebrating those awe-inspiring recruitment victories, we strip back the facade and get real about the highs and lows of striving for work-life harmony.

Ever wondered how some folks seem to effortlessly climb the career ladder? Well, it's no secret handshake—join us as we toast to the wins that shape our industry. From filling senior roles at breakneck speed to observing the empowering shifts that lead to retained assignments, we unpack the undeniable connection between decisive action and professional triumphs. Plus, we don't shy away from the nitty-gritty of niche selection in recruitment or the benefits of industry specialisation. It's all about cherry-picking wisdom from thought leaders and applying it to our craft.

As we wrap up, the art of retained recruitment and the growth mindset needed to excel take centre stage. Sharing anecdotes and busting myths, we navigate the essentials of this often-misunderstood practice. And in the spirit of continuous improvement, we highlight why being open to new ways of working isn't just beneficial—it's crucial. So, whether you're in recruitment or simply passionate about your professional journey, this episode promises to be an eye-opener on embracing feedback, celebrating delivery wins, and nurturing the growth mindset that's vital for success.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Revolutionising Recruitment Through Behavioural Science with Jess Biller19 Jan 202400:49:52

Jordan and Louise, accompanied by our special guest Jess Biller, embark on a journey through the transformative world of recruitment and behavioural analysis.

Our latest episode weaves a tapestry of stories, ranging from the vibrant streets of Marrakesh to the insightful transformation of a contractor into a savvy recruiter. We explore the significance of behavioural assessments in hiring and how these scientific strategies are not only reshaping businesses but also enhancing staff retention and fostering growth.

We delve into the challenges and triumphs that recruiters face when integrating these assessments into their hiring process, revealing the substantial benefits of these tools in refining the search process. The conversation also highlights the power of understanding intrinsic motivators, exploring how aligning personal drives with company culture can lead to a harmonious win-win scenario.

To round off the episode, we extend our gratitude to the retrained members of our community, acknowledging their innovative contributions. The spotlight falls on our Search Foundations and Search Mastery Programmes, designed to empower recruiters and business leaders in mastering retained search solutions, respectively. With an exhilarating mastermind event on the horizon in Palma de Mallorca, we're poised to further explore the depths of recruitment success, all the while indulging in the island's finest offerings.

Tune in for an episode that perfectly blends personal anecdotes with professional insights, where learning and fun go hand in hand.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Crafting Winning Retained Search Pitches and Lead Generation Techniques08 Dec 202300:31:58

The festive atmosphere is in full swing, and so is our commitment to keep you up-to-date with all the latest and most valuable insights in the wonderful world of recruitment. 

In the realm of business development strategies, we're helping our clients navigate through the holiday season successfully. The importance of lead magnets and lead generation techniques cannot be overstressed, and we're here to guide you on how to use them effectively. 

We also give you a crash course on how to turn conversations into pitches, and how a doctor-like approach of diagnosing before prescribing can build trust with potential clients. And of course, a well-crafted pitch can be your game-changer, setting you apart from other recruiters. So, let's tinker with the nuances of the pitch and see what resonates best!

Lastly, we want to stress the importance of having an impartial mindset when it comes to sales, and we'll discuss how assuming a client's needs can lead to biased questioning. We're advocates of a diagnostic approach for a better understanding of a client's challenges and needs. 

So, let's dive right in and conquer the world of retained search solutions together.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

The 15% Advantage: How Top Recruiters Use AI for Profit, Not Just Emails With Manan Shah12 Aug 202500:46:24

Ever wondered why most recruitment CRMs feel like they're designed for management rather than consultants? Manan Shah, co-founder of Recruiterflow, reveals how his accidental journey into recruitment technology led to creating a system that prioritizes consultant productivity over top-down control.

Manan's insight is simple yet revolutionary: traditional recruitment software gets implemented when management "shoves it down the throat of consultants," creating adoption problems because it doesn't help them make more money. Recruiterflow flips this model, building tools specifically for frontline recruiters that also deliver the visibility management needs.

The conversation dives deep into how AI is transforming recruitment across different segments. 

Manan categorizes AI implementation into three approaches: AI-native for high-volume roles, AI-assist for mid-senior positions requiring nuanced judgment, and AI-augment for executive search. The most fascinating innovations come through "agents" that automatically handle tasks without human prompting – from parsing CVs and categorizing candidates by industry experience to creating client presentations.

Despite these advancements, the industry remains surprisingly behind in adoption. Only about 15% of recruitment firms are using AI strategically, while 40-50% believe they're "AI-enabled" simply because they use ChatGPT for emails. The gap between leaders and laggards is widening as early adopters see concrete improvements in recruiter productivity, accuracy, and revenue.

Looking ahead, Manan predicts we're approaching "peak euphoria" with AI in recruitment, with a reality check coming around 2026 when businesses begin demanding concrete ROI. The future will likely involve ecosystems of specialized AI agents working together across platforms – a development Recruiterflow is already preparing for.

Ready to transform how your recruitment business leverages technology? Connect with Manan on LinkedIn or email him at manan@recruiterflow.com to explore how these innovations might reshape your approach to search.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

The REAL Q You Should Be Asking When Pitching Retained24 Nov 202300:33:08

Ever wondered about the potential for improvement in the world of Boolean searching? In this episode, we reflect on a powerful collaboration call with our members, where we were joined by Gabi from Tooled Up Raccoons. It was absolutely incredible watching her on screen, building her Boolean search strings and explaining the mechanics of how it works.

Get ready to be inspired as we celebrate some remarkable achievements within our Retrained community. Listen to heartwarming stories of members who have attained success in capturing retainers, including one member who has reached the ambitious target of 10 retainers, and another who has secured coveted roles. We also shine a spotlight on an experienced community member whose fees have seen a substantial increase since joining our Retrained programme.

Stay tuned until the end, where we introduce our upcoming quarterly mastermind event and the exciting addition of an EOS speaker who will discuss the business growth framework we use. Additionally, we'll share the REAL question you should be asking when you are pitching retained.

We promise to bring more insightful episodes of Retrained Search, packed with valuable strategies and insights. So stay tuned and keep learning with us!

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

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LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Navigating Tough Clients & Building a Winning Personal Brand with David Wolstenholme09 Nov 202300:58:01

Ever had to deal with a difficult client and weren't sure how to handle it? Join us as we unpack the tell-tale signs of a challenging client and how to navigate the stormy waters with our guest David Wolstenholme of Brand Me Better. From Australia to your ears, David lends his expertise on the matter, and we even manage to sneak in a little hair talk and football banter. A laugh-a-minute episode you won't want to miss.

Ready to create a magnetic personal brand that draws in your ideal clients? We explore  the essence of authenticity, the importance of understanding your brand substance, purpose, vision, and values, and how to use that to attract the right clientele. We also take a deep-dive into the importance of customer feedback and how understanding your target audience can shape your brand strategy.

Finally, we uncover the art of using personal branding to build trust and forge lasting relationships with customers. We share insights on engaging your audience through content of value, the power of communication, and even share a few tips on grammar!

Follow David Wolstenholme: https://linkedin.com/in/brandmebetter

Mentioned: Communication Expert, Vinh Giang, on TikTok: https://vm.tiktok.com/ZGe1L4uax/

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

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LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

CV Speccing for C-Suite, Presenting at Pinnacle and Leveraging Personal Branding20 Oct 202300:31:44

In this episode of the Retained Search Podcast, hosts Louise and Jordan dive into a range of topics related to the world of retained search and personal branding for recruiters.

Louise shares her recent experience speaking at the prestigious Pinnacle Society, shedding light on the history and evolution of this group of top billing recruiters in the US. She also dispels common misconceptions about retained search, emphasizing that it's not always about finding the perfect candidate.

Jordan discusses a valuable content session with David Wolstenholme, an expert in personal branding. They explore the importance of asking clients what content they want to see from recruiters, ensuring that your messaging aligns with their needs.

Tune in for valuable insights, real-world experiences, and actionable advice in the world of retained search. Whether you're new to the field or an experienced recruiter, you're sure to find something useful in this episode.

Terminology - CV Speccing A.K.A MPC's to our US friends :)

Want to know about the uber analogy? Talk to us.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

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LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Retained Search: Winning Big Projects and Learning from Challenges 05 Oct 202300:28:30

Ever wondered how to navigate the world of retained search successfully? Well, our recent virtual mastermind event, packed full of rich insights and experiences, is just what you need. We’re celebrating our collective achievements - like Aaron who just bagged his largest search assignment worth $90,000, and Ross who is hot on the heels of a potentially lucrative project. We are also toasting to Harriet’s refined pitching technique and Simon’s winning client retention strategy. 

But it's not all about the wins; we also delve into our challenges and lessons learned. Listen in and discover not just why winning retained projects is so critical, but also how to do it. The conversation has shifted from survival mode to positivity and business development, reflecting the resilience and adaptability of our mastermind members. You’re in for an enlightening ride as we round off with some essential mindset talk. This episode is a reminder of the power of a supportive cohort and a positive mindset in this industry. So, why not join us on this journey?

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

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LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

From Diapers to Retainers: A New Dad's Journey in Modern Recruitment22 Sep 202300:41:05

In today’s episode, we’re digging into the world of Compensation and Benefit (C & B) studies and talking about why they're such game-changers in building strong, strategic relationships with our clients and tackling those tricky compensation challenges in recruitment.

We're sharing some real talk on how we've been rolling up our sleeves and guiding our members in creating detailed C & B studies. It’s all about solving those pesky problems related to counteroffers and offer rejections and helping our clients steer through the ins and outs of market pay like pros, so they can make fair and well-informed compensation decisions.

We’re also getting into the nitty-gritty of why we're big fans of retainer relationships. And, guess what? We're diving into the exciting world of video outreach and digital marketing too! These are powerful tools for business growth in our ever-evolving digital landscape, opening up avenues for real and meaningful conversations and connections.

And we haven’t stopped there! We’re also chatting about the ins and outs of various selling strategies and pondering over whether selling on pain really is the way to go.

So, tune in, get comfy, and let’s delve deep into these hot topics and see what revelations we uncover!

TLDR;
Compensation & Benefits Studies: We delve into the critical importance of Compensation and Benefit studies in solving recruitment-related challenges and crafting strategic client relationships.
Retainer Relationships: We explore the benefits and control provided by retainer relationships in contrast to the uncertainties of contingent engagements.
Innovative Outreach: The episode highlights the impactful role of video outreach and digital marketing in fostering genuine connections and facilitating business development in the digital era.
Selling Strategies Discussion: We engage in a reflective discussion about the effectiveness and philosophies of different selling strategies, providing insights into diverse consumer motivations and needs.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

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LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Discovering the True Power of Retained Models in Business08 Sep 202300:46:39

Ever climbed a roof or prepared for a baby? Join us as we recount our recent adventures and discuss how these life-changing events have impacted our business perspectives. We found ourselves discussing the importance of predictable revenue, as life gets more complex, and how that plays into team scaling. 

Have you ever considered shifting to a retained model in business? Hop in as we share our experiences and insights on the transition. We’ll tackle the common perception that working on a contingent basis leads to immediate revenue, and reveal why this might not always be the case. 

We’ll also dive deep into international opportunities and explore the nuances of working with Japanese companies. Plus, we’ll share our own unique tactics for standing out in business development, emphasising the power of personalisation. From sending a client a box of chocolates from his hometown to finding a date of birth from a LinkedIn profile, we highlight how these small gestures can make a world of difference.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

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LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Inside the Exclusive Dubai Meetup of Recruitment Leaders18 Aug 202300:31:44

Louise and Jordan led the Retrained Search Mastermind in Dubai - our group of retained recruiters striving to scale, grow and structure their search businesses. They talk PeopleGPT strategies, fast-tracking candidates and how to prevent your proposals from falling into the abyss - oh - and how Jordan is sick of driving the Porsche to the corner shop.

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A little bit more about Louise...


Louise has worked on the frontline of recruitment for twenty years. Having been a contingent recruiter before transitioning to retained Louise understands the struggles that Recruiters face, operating on a contingent basis. Her mission is to help Recruiters to transition to retained and secure more forecastable revenue.

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A little bit more about Jordan...


Director, Coach & Graduate of the Institute of Retrained Search - Jordan has spent close to ten years in talent acquisition. He spent several years experiencing the typical frustrations of a contingent recruiter – working in uncommitted partnerships on a no win – no fee basis. Jordan transitioned to a fully retained executive search consultant, quadrupling his revenue and winning and delivering on senior, strategic hires globally. He is passionate about helping Recruiters to achieve the same.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Marketing Your Retained Search Firm with Sarah Chester-Nelson04 Aug 202300:35:29

Louise and Jordan welcome Sarah Chester-Nelson, Digital Marketing Director at Retrained Search, onto the show this week. Sarah shares her strategy in lead generation and what is working right now in marketing retained search firms. 

Out of the 3 voices on the podcast this week, one honeymooned in Thailand, one suffered with man flu at the F1, and another wore enticing white pants to Sorrento. 


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A little bit more about Louise...


Louise has worked on the frontline of recruitment for twenty years. Having been a contingent recruiter before transitioning to retained Louise understands the struggles that Recruiters face, operating on a contingent basis. Her mission is to help Recruiters to transition to retained and secure more forecastable revenue.


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A little bit more about Jordan...


Director, Coach & Graduate of the Institute of Retrained Search - Jordan has spent close to ten years in talent acquisition. He spent several years experiencing the typical frustrations of a contingent recruiter – working in uncommitted partnerships on a no win – no fee basis. Jordan transitioned to a fully retained executive search consultant, quadrupling his revenue and winning and delivering on senior, strategic hires globally. He is passionate about helping Recruiters to achieve the same.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

How Niche is Too Niche When it Comes to Business Development? 21 Jul 202300:41:42

Louise and Jordan on the impact of leaders who don't invest in their own learning & development and how niche is too niche when it comes to business development - is it best to broaden the scope? They also reveal who drank 40 measures of rum at Sarah's wedding and how our Retrained Community members are winning search projects. 

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A little bit more about Louise...

Louise has worked on the frontline of recruitment for twenty years. Having been a contingent recruiter before transitioning to retained Louise understands the struggles that Recruiters face, operating on a contingent basis. Her mission is to help Recruiters to transition to retained and secure more forecastable revenue.

___

A little bit more about Jordan...

Director, Coach & Graduate of the Institute of Retrained Search - Jordan has spent close to ten years in talent acquisition. He spent several years experiencing the typical frustrations of a contingent recruiter – working in uncommitted partnerships on a no win – no fee basis. Jordan transitioned to a fully retained executive search consultant, quadrupling his revenue and winning and delivering on senior, strategic hires globally. He is passionate about helping Recruiters to achieve the same.

___

Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Retrained Search - The Pilot05 Jul 202300:38:43

In this very first episode of our brand new podcast, Louise & Jordan discuss why now is the right time to launch a podcast. Also discussed: What's been going on behind the curtains in our community, retained wins, struggles and also some motivational mindset tips. 

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

8–10 Roles Max: The High-Quality Hiring Philosophy Behind Healthii People with Paris Matin29 Jul 202500:42:33

How do you go from paying AU$50 a day just to shadow recruiters... to founding a national healthcare talent firm backed by a global partner?

Paris Matin, founder of Healtii People, joins us to share his remarkable journey from chasing tennis dreams to redefining how Australia recruits for allied health, aged care, and social services. What started with pure hustle has evolved into a consultative, scalable, and sophisticated recruitment business with a mission to move beyond transactional hiring.

In this episode, Paris explains:

  • Why the Australian recruitment market is thriving while the UK’s contracts
  • The 3-tiered model: contingent, retained, and project-retained - and when to use each
  • How consultative recruitment creates better client outcomes and stronger business valuation
  • What it really takes to shift clients away from quick-fix hiring to long-term partnership
  • Why he caps consultants at 8-10 active roles to maintain quality over volume

If you're looking to introduce retained models, improve delivery, or scale sustainably, this episode is packed with hard-won insights. Plus, Paris gives practical advice on how to roll out retained recruitment starting with your strongest client relationships.

Connect with Paris on LinkedIn or visit www.healthiipeople.com.au to learn more about their modern approach to healthcare hiring.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

From 100 Doors to 6-Figure Billings: Jeron van den Elshout’s Advice for Building a Global Recruitment Empire15 Jul 202501:00:21

What do 100 door-knocks in a day and record-breaking recruitment billings have in common? Everything according to Jeron van den Elshout.

In this high-impact episode, Jeron shares how he went from nearly getting fired in his first sales job to founding a global recruitment business operating across the US, Middle East, and Europe.

You’ll hear how persistence turned rejection into revenue, and how a single conversation changed everything, catapulting him from frustrated jobseeker to top biller. Jeron breaks down the key differences between contingent, exclusive, and retained models, and makes a compelling case for why retained isn't just preferable, it's essential for hard-to-fill roles.

We cover:

  • Reactive vs. proactive recruitment
  • Why "exclusivity" can be misleading when internal talent teams are still in the mix
  • Why the retainer model is optimal and what makes it hard to implement
  • How Jeron built a personal brand of 40,000+ LinkedIn followers by sharing tips and staying authentic
  • The creation of KOLY, a “recruitment incubator” helping consultants eventually launch their own agencies

This episode is packed with hard-earned lessons and practical insights from someone who’s done the work and lived the journey. Jeron brings the experience. Don’t miss it.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Clark Waterfall on Breaking Free from the Commoditization of Hiring01 Jul 202500:56:34

What does it take to escape the race-to-the-bottom world of contingency recruiting and build a high-impact retained search firm?

In this episode, the wise and deeply experienced Clark Waterfall shares the lessons he's learned over decades in search, from placing hourly workers in the printing industry to founding Boston Search Group (BSG), a retained executive search firm serving private equity-backed businesses.

Clark shares about the moment he realized contingency recruitment had become commoditized, treating hiring like buying eggs: transactional, negotiable, and undervalued. Retained search, on the other hand, offered a way to become a true strategic partner in talent acquisition.

Drawing on the research of Nobel laureate Daniel Kahneman, Clark explains why traditional interviews often fail and how structured assessments and extended candidate exposure can lead to far better hiring decisions.

In this conversation, we cover:

  • The Talent Growth & Optimization Cycle
  • How to mitigate “blink” judgments with deeper assessments
  • What drives lasting client partnerships
  • Why fewer clients and deeper relationships yield better outcomes
  • The power of challenging clients (even when it’s uncomfortable)

If you’re serious about elevating your recruitment model and becoming a true talent advisor, this episode is unmissable.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Contingent vs. Retained with Hishem Azzouz, Chris Moylan & Louise Archer17 Jun 202501:01:41

Contingent or retained - what’s the better recruitment model? 

It's a question that’s sparked debate for decades. But maybe we’ve been asking the wrong question all along.

Our host for this episode, Hishem Azzouz, steps into the role of moderator and questions two industry experts with very different experiences and perspectives: Louise Archer, a passionate advocate for retained search, and Chris Moylan, who’s built successful businesses with a contingent-first mindset.

What unfolds isn’t just a battle, but an exploration of how each model can solve very different recruitment challenges. From high-volume hiring to hard-to-fill senior roles, this conversation goes beyond theory and dives into real scenarios.

You’ll hear:

  • Why retained search isn’t just about upfront fees, but about a structured, systematic process that leaves no stone unturned
  • When contingent works best and how to make it profitable without being commercially vulnerable
  • Tactical advice on converting clients from contingent to retained (including Lou’s clever “refundable retainer” strategy)
  • Why lowering your fees to ‘sell’ retained often backfires
  • Chris’s take on building exclusivity in contingent search without needing upfront commitment
  • And most importantly: how to diagnose what your client really needs before recommending a model

So whether you’re a business owner refining your service offering, a consultant navigating client relationships, or a hiring manager trying to figure out what kind of recruiter you need, this episode will give you honest, practical insights you can apply right away.

Huge thanks to Hishem Azzouz and Chris Moylan for joining us on the podcast and having such an open, honest conversation about an industry we're all passionate about. It was a real privilege to hear both perspectives and dive deep into what really works (and when) in recruitment.

We hope this discussion sparks new ideas and helps recruiters and hiring leaders rethink how they approach their own models.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

Top Secret Talent, Podcasting Power, and Relentless Positivity - Here's Benjamin Mena’s Story03 Jun 202500:45:02

What would you do if you got fired while sipping wine on vacation in France - even as the top biller at your firm? For Benjamin Mena, that shocking moment became the spark he needed to bet on himself and build a thriving government contracting recruitment agency.

In this heartfelt and unfiltered conversation, Benjamin shares the real story behind his career pivot, from a struggling rookie recruiter nearly let go for not closing deals (despite hitting every metric), to launching a business and growing The Elite Recruiter podcast into a community powerhouse with over 170,000 annual downloads.

You’ll hear how turning down early sales training became his biggest professional regret, and why the lessons he learned from that mistake now shape the way he mentors others. Benjamin also opens up about a critical mindset shift: why chasing fewer, higher-value deals can have more impact than grinding out endless small placements.

We also unpack:

  • How content creation and podcasting unexpectedly became his best business development strategy
  • Why the AI hype is distracting recruiters from what actually drives results
  • The difference between UK and US recruiting models and what it means for your career growth
  • Why Benjamin now hosts free recruitment summits to give back to the industry that shaped him

Whether you’re a new recruiter, a team leader, or thinking of starting your own agency, Ben’s journey is full of practical takeaways and honest insights that can help you take your next step with confidence.

Connect with Benjamin Mena on LinkedIn or tune into The Elite Recruiter podcast for more stories, strategies, and straight talk from the frontlines of recruiting.

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Want to know more about our retained search training? Talk to us: https://retrainedsearch.com/book-a-demo/

Check out our reviews: https://retrainedsearch.com/reviews/

Join our upcoming masterclasses: https://retrainedsearch.com/webinars/

___

LinkedIn


Connect with Louise: https://www.linkedin.com/in/louise-archer-48612844/

Connect with Jordan: https://www.linkedin.com/in/retainedsearchcoach/

Follow Retrained Search: https://www.linkedin.com/company/retrained-search/

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