Explorez tous les épisodes du podcast The Retail Influencer

Saveurs et Métiers set up shop in Namur from February 2 to 4, and let’s be clear: the event lived up to expectations! With increased attendance and fully booked conferences, the atmosphere was dynamic, the exchanges enriching, and industry trends well highlighted. Here’s a recap of this event, which 20/CENT Retailparticipated in intensively for three days, along with the key takeaways.

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This episode is a great one, as I get to chat about industry trends with a true specialist.

Stijn Bex, Co-Founder of Bullseye Distribution, joins me to discuss the evolving landscape of the drinks, sweets, and snacks industry.

We dive into key market trends, including the rise of "less" (less sugar, less alcohol, etc.), the growing demand for premium products, the importance of experience-driven consumption, and much more.

What’s shaping the market? Tune in to find out!

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EUROCIS 2025 is just around the corner! From February 18 to 20, Düsseldorf will become the epicenter of retail technology. On this episode of The Retail Influencer, I sit down with Elke Moebius, to explore what’s in store for this year’s edition. Tune in to discover the key trends, innovations, and highlights shaping the future of retail.

EUROCIS, 2-4 February 2025, Dusseldorf Messe, Dusseldorf, Germany, https://www.eurocis-tradefair.com

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Lieven Vanlommel, the CEO of Foodmaker joins the Retail Influencer for this episode. Together, we dive into the origins of this trailblazing company and explore its mission to make healthy eating accessible to all. Actually, I shouldn’t use the word “company” as Lieven often refers to Foodmaker as the healthy wave or movement. During our conversation, he shares insights into Foodmaker’s journey, from its humble beginnings to its ongoing expansion in Belgium and beyond. Discover how the brand is conquering new markets in France and Germany while staying true to its core values of sustainability, quality, and innovation.

Tune in for an inspiring conversation about building a business with purpose and redefining what it means to eat well.

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In this special episode, I sit down with Marie Henin from Easyfairs to give you an exclusive preview of Saveurs et Métiers, the must-attend event for food and retail professionals to kick off the year in Belgium (and around).

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For the second year in a row, Chun Kay Tang from Mollie joins The Retail Influencer by 20/CENT Retail to discuss the findings of their latest E-commerce Report. In this insightful episode, we unpack the key trends shaping retail in 2025.

From shifting consumer habits to economic pressures and opportunities, the report offers a wealth of data and actionable insights. Did you know that 4 out of 10 consumers plan to spend more online this year? That’s just one of the many fascinating takeaways we explore in this episode.

Whether you're a retailer, e-commerce professional, or just curious about the future of online shopping, this episode is packed with valuable information to help you navigate the ever-changing digital landscape.

Don’t miss this conversation.

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There are many retail events in our region and as many of you know, the trade show is in my opinion a very efficient media for networking, doing business and discover the trends of a sector.

Yearly I attend quite a lot of conferences, seminars and tradeshows. And over the years, during my visits and discussions with retail professionals, two recurring questions always come up:

• The first one : “Hey Vincent, which trade fairs should I attend, or which ones are worthwhile?”

• And the second question comes after my visits to any tradeshow, it is: “So Vince, what interesting things did you see?”

This post focuses on answering the first of these questions. So, without further ado, here’s a selection of the unmissable events for the year 2025: Eurocis, Shoptalk, Shop! and Anuga

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In this episode, I sit down with Ulrich Spaan from the EHI Retail Institute to dive into the technologies shaping the future of retail. From the rise of generative AI to the evolution of self-checkout systems, we discuss what’s driving these trends, how they’re transforming processes, and what retailers and brands should watch out for in 2025.

We also touch on the EHI's presence at the upcoming EuroCIS event—don't miss it!

Tune in to explore the cutting-edge innovations and insights that are setting the pace for the industry.

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Let’s dive into one of the most anticipated events in the food industry calendar: ISM and ProSweets Cologne, taking place from February 2nd to 5th, 2025. As the first major international trade show of the year, ISM and Prosweets set the tone for the industry's health and trends, making it a must-visit event for professionals.

I'm always excited to attend, and I highly recommend you do the same!

To explore what’s in store for the upcoming edition and the framework of the 'Sweet Week,' I had the pleasure of speaking with Sabine Schommer, Director of ISM, and Guido Hentschke, Director of ProSweets Cologne. Let’s uncover their insights and what makes these events truly unmissable.

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Eurofoodart is a campaign highlighting local products, the terroir, and in particular PDO (Protected Designation of Origin) and PGI (Protected Geographical Indication) labels. Did you know that Belgium counts 12 products with these labels on its territory?

Philippe Mattart, Managing Director of Apaq-W, spoke to the Retail Influencer about the campaign. In this episode, he explains the different labels, reviews some of our Belgian PGIs and PDOs and, of course, explains the importance of Eurofoodart and its actions.

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Research Executive Agency (REA). Neither the European Union nor the granting authority can be held responsible for them.

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Food plays an essential role in our health. With this in mind, the Vrije Universiteit Brussel and UZ Brussel, with the support of the Wetenschappelijk Onderzoek Fund, are launching a study to investigate the impact of a fibre-rich diet on the side effects of immunotherapy for cancer patients. The study, called FORX, will be supported by Delhaize, which will deliver weekly parcels of plant products (fruit, vegetables, nuts, seeds) to 60 cancer patients taking part in the study.

Jennifer Nemry, VP E-commerce and Florence Caporali, E-commerce Commercial & Activation Director at Delhaize, appeared on the podcast to explain why the group is supporting this study.

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On November 25, 2024, an exclusive event will take place at the Gare Maritime (Tour & Taxis, Brussels). In fact, it's a double event, as participants will have the opportunity to take part in a Good Food speed dating event and attend the pitch of the 2024 class of startups that took part in the Foodup program. 

This will be an opportunity for professionals to discover local and sustainable food innovations from numerous start-ups. Elodie Bouscarat, the driving force behind Foodup, spoke to the Retail Influencer to explain how the event works, the practical aspects and how you can get involved. 

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SIAL opens its doors in a few days' time, and there are several anniversaries to celebrate. The 60th anniversary of the show, but also 30 years of Walloon presence at the event.

Let’s review a few tips for you to prepare for the upcoming edition of the show. The episode is short, but that's deliberate, because I want to give you time to prepare your visit as quickly as possible.

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The Week without Meat will be held for the second time in Belgium from 14 to 20 October. The initiative, which has spread to several European countries, is coming back to Belgium to continue to raise consumer awareness. Audrey Vandenbauw, Campaign Manager at Week Without Meat, joined the Retail Influencerpodcast to explain the campaign's ambition: to inform, raise awareness and not polarize.

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ScanMania is back at Carrefour Belgium. The second edition of this action is even bigger, more impressive and funkier. So why not having two guests for this week’s episode?

Yannick de Bièvre, Director of Marketing, Customer Services & Analytics, and Paul Peugnet, Chief Commercial Officer at Carrefour spoke to the Retail Influencer about the stakes and scope of the 2024 edition.

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Let's talk money. How much does a Senior Marketeer earn? What is the base salary you should expect for a sales representative? These questions and many more are answered in the Salary Guide published by Generations Recruitment. Yoni Szpiro, founder of the recruitment agency, spoke to the Retail Influencerabout developments and lessons to be learned from the annual barometer.

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As a visitor to many trade fairs and events, I'm often asked the same question: What does the perfect stand look like? That's a question we try to answer with Amaury Catlin from D-Side Group.

Discover the four essential elements to pay attention to in this episode.

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It's not easy to find a job that suits you, or in a company that matches your values. What if the starting point was to first get to know yourself before jumping at every opportunity?

For the Retail Influencer podcast, Yoni Szpiro presented the GRAM (Generations Recruitment Aspirational Model). It is a model designed for professionals after a great deal of research and reflection, to help you discover your personality profile at work.

And for those who want to do the GRAM here is the link : https://generationsrecruitment.com/fr/gram/

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In this episode, 20/CENT Retail gives a quick review of a few events to mark in your agenda. Packaging, Optics, Food, Marketing… there is inspiration to be found on various events covering different industries.

Also, I point out three events you should already note in your agenda for 2025.

Enjoy

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In this episode, the Retail Influencer welcomes Dagmar Roesner from Kangaroo Ridge. Together we dive into the innovative approach behind their bag-in-box approach and explore the story behind the upcoming rebranding of this Australian brand. Get ready to uncork some insights on sustainable packaging, brand evolution, and what it takes to stay ahead in the competitive wine industry.

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A podcast recorded some time ago, but well worth a listen. In these times of disruption and successive crises (logistics under strain, inflation, etc.), (fashion) retailers don't always have it easy. That's why the Retail Influencer wanted to take a closer look at Kiabi Belgium with Managing Director Jérôme Calonne. The group is dynamic, with positive results and several customer-focused initiatives. It's an interesting example from which others can learn (and not just in the fashion world).

As a bonus for subscribers, a visit to a Kiabi concept in Brussels and Kiabi Kids in Waterloo is available on 20/CENT Retail. (www.20CENTRETAIL.com)

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Anyone still talking about goodies is clearly out of date. The promotional items market is highly professional and clearly made up of players who pay attention to service, methodology, but also sustainability. To discuss trends in this segment, Tom Verhaert, CEO of Kick and Rush, came to the microphone of the Retail Influencer by 20/CENT Retail and together we talked about branding, sustainability and even the market size.

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Kellanova inaugurated its largest European logistics site in Mechelen (Belgium). It marks a major investment in the region and a new stage in its sustainable development. In this episode, Luc Houben, General Manager Benelux at Kellanova, explains how this hub will help reduce traffic, increase efficiency in logistics but most importantly how it fits in the sustainable strategy of the group.

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The Colruyt Group is testing an electric tractor. Not in a supermarket, of course, but in the Group's orchards and vineyards. So why is this test so important to the Group's sustainability and efficiency strategy?

To answer these questions, Kim Vancauwenberghe, Manager of the Innovation Hub of the Colruyt Group, spoke to the Retail Influencer.

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This week’s chat is with Bart Janssen, General Manager North Europe at ACER.

Together we examine the company’s road to market approach in the region. We also discuss about sustainability topics such as carbon neutrality targets or end-of-life of products to name a few. A quite interesting discussion with very honest and open responses from our guest.

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The LEOO (Les Entreprises de l'Optique Ophtalmique) is once again organizing the Manufacture Tour on June 3. This initiative aims to increase opticians' knowledge of the origins, history and manufacturing methods of frames, lenses and accessories produced by French manufacturers. Laure-Anne Copel, General Secretary of LEOO, spoke to the Retail Influencer to tell more about the day, and to remind us that opticians from all countries are welcome to attend.

Further information and registration via https://www.manufacture.tours

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Imagine earning money for cooking at home. It sounds a little improbable, but that's what Carrefour Belgium is proposing today by teaming up with Coco Cooking, an app that pays its users when they cook.

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How to appeal to customers' senses with digital solutions? That's the theme of this episode with Mat Wilde from Mood Media in which we look at some examples of solutions that aim to create a brand identity and enhance the customer experience. At the end of the episode, we even discuss the human aspect, which remains an essential element in any interaction, even a digital one.

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In retail, wine is unique. Brands don’t dominate the category but the product does. Therefore building a brand is quite an achievement. In this episode of the Retail influencer, Vincent Panneels chats with Javiera Vial Wünkhaus from VSPT Wine and Olivier Lejeune from Schenk Benelux about how Gato Negro built a name, developed itself and became a successful wine brand on the market.

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In this episode, Christophe Echement sheds light on Ping Price's latest analysis of Delhaize's Little Lions concept.

What do we learn from our interview? Among other things, that 1000 seems to be a magic number for retailers, that Little Lions doesn't mean fixed price, and that Delhaize is consistent in its communication.

Find out more in the latest episode of the Retail Influencer.

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Loyalty campaigns, shrinkflation and ethics in fashion shopping are just some of the issues addressed in a recent study by Lightspeed. In a new episode of the podcast, Ewout van Rossum comments on this study in more detail.

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After a successful first year, the FOODUP incubator is back, calling on entrepreneurs whose projects contribute to the sustainable food transition. Elodie Bouscarat tells us more about the program and the values it stands for.

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EuroCIS will soon open its doors in Düsseldorf and who better than Elke Moebius to talk about what you can expect from the upcoming edition. Listen to some of the trends and highlights of this year’s show on this episode .

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My guest in this episode is Joeri Perneel, CEO of NEXGEN Europe. Together we discuss his experience in the cannabis industry and the challenges linked with being a pioneer in a difficult new segment. We also discuss the launch of a new range, destined to fuel a wellness category in retail.

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In this episode I chat with Chun Kay Tang from Mollie about the European e-commerce report. This study reveals a few interesting insights on consumers’ online behaviour.

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Climate change affects various aspects of our life and our industries. It is of course also the case in the wine production. But we need to understand the effects in details and also analyse every region and country differently. Perhaps, the effects of climate change are not the same everywhere? Therefore, the answer to climate change should not be the same everywhere. These are all valid questions don’t you think? 

So, I thought it would be interesting to take a case and to see how the Belgian wine industry is facing the issue. To help us see better and understand the big picture, Vicky Corbeels, Sustainability researcher in the Wine sector came on our microphone for a chat.

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Consuming less meat could help the environment. To convince you to adopt this habit, you could try the Week without meat. The event started in 2018 in the Netherlands and it is now rolling out to Belgium, with the ambition to conquer Europe and its consumers. To tell you more about the concept, Isabel Boerdam, the founder of the idea came on the Retail Influencer to have a chat

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AI is a hot topic in retail at the moment. But to make sure the hype is here to stay; the market needs to see concrete and efficient applications. To help us see a bit more clearly on the topic, David Grunewald, AI strategist came for a chat. 

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The technique of Buy now pay later is probably familiar to you. But how is it perceived by consumers and how useful is it for retailers? These are valid questions and a recent study by Lightspeed sheds some light on the perception of this concept. Ewout van Rossum, Regional Manager Retail Benelux at Lightspeed came to explain the results of the study.

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Wine production in Belgium has evolved considerably in recent years, both in terms of quality and volume. Belgian winemakers are exporting all over the world, and retailers are taking an increasing interest in the phenomenon. 

Delhaize is even a forerunner in this field: in addition to reserving a place for Belgian winemakers on its shelves, the retailer has even collaborated with one of them to create its own brand of Belgian wine, Leo Vinum.  To talk about this project, my guests are Christophe Bollyn, buyer at Delhaize, and Jeroen Houben from Domein Hoenshof.

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The Anuga is coming up. So, Jan Philipp Hartmann, the Director of the event is my guest in this episode. Together we chat about the upcoming event which brings together food professionals from all over the world to Cologne.

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Let's talk about the word that's on everyone's lips at the moment in Belgian food retail: franchising. 

Though, let me reassure you. This episode isn't about shooting red-hot bullets at the concept. Nor am I going to start giving you a ladleful of stores with and without picket lines. 

No, it's more like a bunch of questions that have been running through my head since early March.

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As a young entrepreneur or startup, the dream is to approach retail buyers directly. But the process can be sometimes confusing, time consuming, and even frustrating when trying to find your right category manager. 

So good news to all young manufacturers out there as Delhaize and RangeMe announced their new partnership. 

From now on, a matchmaking digital system exists. So as a young entrepreneur you can simply use the new platform and be put directly in contact with the right department and responsible. 

On the other hand , the life of category managers is also made easier as the new tool will help them search, filter and even set up campaigns to find new partners and suppliers. 

To explain the new system and give us all the practical advantages for (local) startups and businesses I welcome John van der Valk, CEO of RangeMe and Antoine Walravens, Director Assortment strategy Space Management and Local Products at Delhaize Ahold.

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To determine and optimise your pricing policy is quite crucial. Some of you might have heard or consider to use the Yield Management approach. But is it suitable for you ? What are the advantages? 

The best is to ask an expert and I have the pleasure to welcome Valentine Dreyfuss from Mercio. She helps us get a better understanding on the subject.

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Our topic in this episode are payment trends. CCV recently published its yearly Pulse report listing a few of the major trends in payment methods. Sam Arckens, the CCO of CCV came to guide us through the report. 

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Many reconsider their meat consumption and nobody denies that plant based alternatives are a necessity on the shelves. But did consumers really abandon meat? and should alternatives be allowed to use whichever name they want just for marketing purposes? To discuss these points, my guest for this episode is Michael Gore, Managing Director of FEBEV (the Belgian Meat Federation). 

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Robots are a trend in retail at the moment. But there are many different aspects of the value chains that see robots involved. In this episode we look at warehouse robots in particular, and to discuss this topic, my guest is Wim Vermeir Expert Warehouse robotics at Exotec

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In comments or through feedback, many of you told me that you listen to this podcast with a coffee in your hand. Well you will  be happy to know more about the one in your mug as it is this episode’s topic. 

Guillaume Bergiers is Category Manager at Delhaize Belgium and we had a chat about the coffee category and the Brand Latitude 28. You will discover that coffee today needs to be more than just a good roast. Fairtrade, quality and affordability become key requirements for the segment. 

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When talking about food retail, the name Deliveroo still seems surprising for many. However, the company has developed strongly and is making its mark in the delivery sector. In this episode, Yoann Antoine, Head of Retail, explains the rise of Deliveroo in retail and unveils the next developments of the group.

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Sustainability is one of the major concerns in retail today. But to truly do something about it, manufacturers and retailers should measure their impact with the best precision possible. 

inoqo offers impact assessments for all food & beverage products so one can make informed decisions to

create a more sustainable business module.

Markus Linder Founder of INOQO participates in this episode to explain why product assessment is necessary but also useful to take better informed decisions. 

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