Explorez tous les épisodes du podcast The Quality Hub

In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis welcomes back Suzanne Strasser, VP of Consulting and Development, to explore the PDCA Cycle (Plan-Do-Check-Act) and its vital role in ISO 9001. They discuss how this structured, iterative method drives continuous improvement by aligning with key ISO 9001 clauses. From setting goals and testing solutions to analyzing outcomes and implementing changes, PDCA helps businesses enhance efficiency, mitigate risks, and meet customer expectations. They also emphasize the importance of focusing on real outcomes rather than rigidly following methodologies. Tune in to learn how applying PDCA within ISO 9001 can strengthen your quality management system and drive meaningful improvements in your organization!

Helpful Resources:

Compliance vs. Certification:  https://www.thecoresolution.com/iso-compliance-vs-certification

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

On this episode of the Quality Hub Podcast hosted by Xavier Francis, guests Brian Smith and Joe Hill discuss ISO 9001, Clause 7.1.5. They explore how calibration frequency should be determined based on risk levels, such as manufacturer's guidelines, regulatory requirements, and other factors. They stress the need for frequent calibration in high-risk scenarios and discuss the importance of using accredited services for calibration. The episode emphasizes the consequences of neglecting proper calibration and highlights the difference between verification and certification of equipment.

Helpful Resources:

ISO 9001 Clause 7.1.5:  https://www.thecoresolution.com/clause-7-1-5-iso-9001-explained

ISO 9001 Clause 7:  https://www.thecoresolution.com/iso-9001-clause-7

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

On this episode of the Quality Hub Podcast hosted by Xavier Francis, guests Brian Smith and Joe Hill discuss ISO 9001 Clause 7.1.5 on calibration within a Quality Management System (QMS). They elaborate on the importance of calibration in ensuring the accuracy of tools and equipment used in monitoring and measuring product quality. They discuss the specifics of the clause, including requirements for monitoring resources, measurement traceability, and the responsibilities organizations have towards calibration. They also cover how organizations should handle equipment that is out of calibration, and the proper management and retention of calibration records. The episode aims to clarify the clause's provisions and offer practical advice on maintaining compliance and ensuring measurement reliability within a QMS.

Helpful Resources:

ISO 9001 Clause 7.1.5:  https://www.thecoresolution.com/clause-7-1-5-iso-9001-explained

ISO 9001 Clause 7:  https://www.thecoresolution.com/iso-9001-clause-7

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub podcast, Xavier Francis speaks with Suzanne Strausser, and Brian Reich as they discuss the key updates and implications of the 2022 version of ISO 27001. They focus on key changes such as better alignment with other ISO standards, a reduction in Annex A controls, the addition of new controls, and more. They speak to the new updates emphasizing a streamlined, risk-based approach, making the standard more accessible to smaller organizations with simpler IT environments. The speakers highlight challenges in transitioning to the new version of the standard, including reassessing existing controls and addressing gaps, and how the updated version enhances cybersecurity by focusing on proactive monitoring and secure practices.

Helpful Resources:

https://www.thecoresolution.com/iso-27001

https://www.thecoresolution.com/who-needs-iso-27001-certification

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub, Xavier Francis, and Norm Verbeck discuss the critical importance of workforce engagement in driving business success and improving your QMS. They discuss the benefits of engaged employees such as lower burnout, staying longer, overall performance, and more. They also discuss key strategies to gain better workforce engagement, including robust onboarding, ongoing training, effective leadership, and more. Aligning individual and departmental roles with organizational goals ensures employees understand their contributions, while face-to-face in-person or virtual interactions build trust and cohesion. The discussion highlights that workforce engagement is beneficial and essential for organizational success.

Helpful Resources:

QMS:  https://www.thecoresolution.com/quality-management-system-maturity

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of "The Quality Hub," host Xavier Francis discusses AS9100 and AS9120 with Suzanne Weber-Smatko and Bruce Newman from Core Business Solutions. Described as “ISO 9001 on steroids,” AS standards add stricter requirements for documentation, traceability, product safety, and more. They emphasize operational risks and allow employee error to be the root cause of corrective actions. Certification offers significant ROI by unlocking contracts, reducing waste, and demonstrating a commitment to quality. Suzanne highlights misconceptions around traceability, while Bruce shares unique aerospace testing practices overall, AS standards ensure safety, reliability, and business growth for aerospace companies.

Helpful Resources:

The AS Standard:  https://www.thecoresolution.com/as9100

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub, Xavier Francis and Scott Dawson discuss strategies for effective annual business planning, emphasizing the importance of setting clear priorities, staying adaptive to market trends, and leveraging technology, to enhance productivity and customer service. They highlight the growing need for personalization and responsiveness in customer interactions, and then the conversation also delves into employee engagement, advocating for treating employees like customers by offering flexibility, fostering continuous learning, and providing recognition. Finally, Scott underscores the significance of making annual planning a routine process to maintain focus and achieve incremental improvements year over year.

Helpful Resources:

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of "Quality Hub, we focus on the significance of management review within an ISO-compliant management system. Hosted by Xavier Francis, the episode features insights from Joe Hill, Brian Smith, and Suzanne Strasser. Joe emphasizes management review as a strategic process to evaluate organizational alignment, resource needs, and improvement opportunities. Brian underscores the importance of structured reviews for addressing non-urgent, high-level organizational decisions, while Suzanne offers practical approaches for integrating management reviews into existing workflows. Together, they advocate for using data-driven discussions to align quality management efforts with business goals, ensuring continuous improvement and stakeholder engagement.

Helpful Resources:

https://www.thecoresolution.com/iso-9001-clause-9

https://www.thecoresolution.com/clause-9-3-iso-90012015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub podcast, Xavier Francis and Suzanne Strasser discuss year-end strategies for optimizing ISO Quality Management Systems (QMS). They emphasize evaluating resources, leveraging technology, and analyzing trends to address gaps and improve efficiency. Key points include engaging stakeholders, adapting to external changes, and more. The episode highlights the importance of employee empowerment, process optimization, and embracing tools like AI and data analytics to prepare for future challenges.

Helpful Resources:

What is a mature QMS? https://www.thecoresolution.com/quality-management-system-maturity

ISO 9001 Gap Analysis: https://www.thecoresolution.com/iso-9001-gap-analysis-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

This episode of the Quality Hub is Part 2 of Context of the Organization with host Xavier Francis and Suzanne Weber-Smatko. They highlight strategies to align quality objectives with broader business goals through regular strategic reviews and more. By identifying internal and external risks and implementing specific mitigation actions, organizations can ensure continuous improvement. Periodic management reviews help adapt to changing business environments, stakeholder needs, as well as others. The episode also stresses the importance of leveraging innovations, like AI, to stay competitive and highlights the need for clear communication, both internally and externally. Ultimately, organizations are encouraged to document and implement plans to manage risks and opportunities, creating a culture of adaptability, collaboration, and continuous improvement.

Helpful Resources:

https://www.thecoresolution.com/iso-9001-clause-4

https://www.thecoresolution.com/iso-9001-clause-4-1-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this podcast episode of the Quality Hub,  Xavier Francis and Suzanne Weber-Smatko discuss the significance of understanding The Context of the Organization and its Quality Management System (QMS). They explore internal issues such as organizational structure, and employee competency, alongside external factors like competitive markets, regulatory changes, and more. Stakeholders are identified, with a focus on meeting their expectations for quality, compliance, and engagement. Organizations are encouraged to monitor market trends, regulatory updates, and more while fostering a culture of continuous improvement, as well as others. The episode emphasizes the value of documenting feedback, supporting employees, and aligning QMS initiatives with strategic goals as well as other topics.

Helpful Resources:

https://www.thecoresolution.com/iso-9001-clause-4

https://www.thecoresolution.com/iso-9001-clause-4-1-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of The Quality Hub podcast, Xavier Francis and guests Scott Dawson, Brian Smatko, and Bruce Newman from Core Business Solutions discuss ISO-based risk management. Scott highlights the proactive approach to identifying and managing risks, emphasizing assessing risks by likelihood and impact. Brian explains categorizing risks as internal or external and suggests a scoring system for prioritizing high-impact risks. Bruce shares a success story where simple adjustments in material handling saved substantial costs. The episode ends by emphasizing cultivating a "risk-aware" culture across all employee levels to promote continuous improvement and resilience.

Helpful Resources:

Risk-Based Thinking:  https://www.thecoresolution.com/what-is-risk-based-thinking

Managing Risks Podcast: 

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

https://www.thecoresolution.com/iso-certification-managing-risks-podcast

In this episode of the Quality Hub podcast, Xavier Francis interviews experts from CORE, including Lori Engle, Renee Ferry, and Kevin Metz, about the role of ISO certifications in driving business growth and marketing success. They discuss how certifications like ISO 9001 can differentiate businesses by showcasing their commitment to quality & reliability. They also talk about maintaining these certifications and how it requires ongoing effort and leadership involvement, which also supports customer trust. They emphasize that ISO standards, such as ISO 9001 and CMMI, can be crucial for securing contracts in fields like government contracting. A success story highlighted also illustrates how strategic certifications can boost revenue and strengthen market positioning.

Helpful Resources:

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of "The Quality Hub," Xavier Francis and Rick Krick discuss "What is CMMI Part 2?" They start by covering the advanced levels of the Capability Maturity Model Integration (CMMI) framework, focusing on levels four and five, which involve quantitative management and continuous process improvement. Rick explains that implementing CMMI poses challenges, such as the need for accessible, active projects, and more. Effective leadership is crucial, as it supports resource allocation, barrier removal, and other needs. Achieving CMMI certification allows, among other things, organizations to bid on government contracts and enhances process efficiency. Despite its complexity, Rick assures that CMMI is accessible to businesses of all sizes and can significantly improve organizational structure and competitiveness.

Helpful Resources:

https://www.thecoresolution.com/cmmi-ml2-ml3-consulting-services

https://www.thecoresolution.com/what-is-the-difference-between-cmmi-dev-and-cmmi-svc

https://www.thecoresolution.com/cmmi-maturity-levels-2-and-3

https://www.thecoresolution.com/cmmi-v3-update-explained

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub Podcast, Xavier Francis interviews Rick Krick from Core Business Solutions about What is CMMI (Capability Maturity Model Integration), a process improvement framework. Unlike ISO 9001, which focuses on quality processes, CMMI emphasizes evidence-based project management. Rick discusses the basics of CMMI and then outlines the first three of CMMI’s five maturity levels: Level 1 (Initial) Level 2 (Managed) and Level 3 (Defined). Most companies aim for levels 2 or 3, while levels 4 and 5, which require extensive data monitoring, will be covered in “What is CMMI Part 2” next week. 

Helpful Resources:

https://www.thecoresolution.com/cmmi-ml2-ml3-consulting-services

https://www.thecoresolution.com/what-is-the-difference-between-cmmi-dev-and-cmmi-svc

https://www.thecoresolution.com/cmmi-maturity-levels-2-and-3

https://www.thecoresolution.com/cmmi-v3-update-explained

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of Quality Hub Chatting with ISO Experts, Xavier Francis, and Patrick Gagner discuss ISO 20000-1, a standard for IT service management that has expanded to other service industries. Some key requirements include defining the service scope, maintaining a service portfolio, and implementing security measures. The standard promotes continuous improvement and risk management, helping small and medium-sized businesses enhance customer satisfaction. Top management plays a key role in system compliance and policy oversight. Though designed for IT, ISO 20000-1 is useful for managing services in various industries.

Helpful Resources:

https://www.thecoresolution.com/iso-20000-1

https://www.thecoresolution.com/government-contracts-and-iso-certification-explained

Contact us at 866.354.0300 or email us at info@thecoresolution.com

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub Podcast, it’s Part 2 of ISO 9001 Clause 6.3. Host Xavier Francis speaks with Brian Smith, and Brian Smatko on effective change management, focusing on communication and avoiding common pitfalls. They emphasize the importance of involving stakeholders early, assigning clear responsibilities, and updating documentation to ensure smooth implementation. Engaging employees who will be directly affected by changes helps reduce resistance, while managing leadership expectations prevents unrealistic goals. Proper communication, both during and after decision-making, is key to ensuring changes are understood and effectively integrated.

Helpful Resources:

https://www.thecoresolution.com/iso-9001-clause-6-3-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub podcast, Xavier Francis discusses ISO 9001 Clause 6.3 on Change Management with Brian Smith and Brian Smatko both from Core Business Solutions. The conversation emphasizes the importance of planning and managing changes within a Quality Management System (QMS) to avoid unintended consequences and maintain consistency. They highlight that major changes, such as new equipment or process modifications, should be addressed in management reviews, considering multiple factors like and potential impacts on other processes. Proper documentation, communication, and addressing resistance to change are crucial to ensure smooth transitions and maintain the integrity of the QMS.

Helpful Resources:

https://www.thecoresolution.com/iso-9001-clause-6-3-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub podcast, Xavier Francis continues the discussion with Anne Siebert and Brian Reich of Core Business Solutions, focusing on the Core Compliance Platform's reliability and security for ISO compliance. They explain how Core's infrastructure ensures high uptime, using AWS GovCloud for security and encryption. The platform supports multiple browsers and offers real-time customer support from U.S.-based teams, ensuring quick issue resolution. Anne and Brian emphasize the importance of customer feedback in continuously enhancing the software and how the company maintains close relationships with consultants and certification bodies to adapt to changes in compliance standards. They also highlight Core’s in-house training programs that provide role-specific, self-paced learning to ensure users are knowledgeable about compliance standards. The episode concludes with a discussion on the seamless integration of Core's software, consulting, and training to help businesses achieve and maintain ISO certification.

Helpful Resources:

https://www.thecoresolution.com/core-iso-compliance-software

https://www.thecoresolution.com/stay-certified

https://www.thecoresolution.com/cmmc-compliance

https://www.thecoresolution.com/nist-cmmc-3

https://www.thecoresolution.com/

Info@thecoresolution.com

Call Us Today at 866-354-0300

In this episode, of the Quality Hub podcast,  Xavier Francis hosts Anne Siebert, Product Manager, and Brian Reich, Software Development Manager at Core Business Solutions, to discuss the benefits of using software for ISO compliance. They highlight how software and the Core Compliance Platform simplify compliance management by automating tasks, tracking activities, and reducing reliance on manual processes. Features such as auto forms and its notification system help streamline data collection & ensure compliance deadlines are met. The platform also supports remote accessibility, unlimited user licenses, and customizable access groups. Additionally, Core's built-in reports and dashboards provide real-time insights into compliance health, helping manager track and ensure their systems remain audit-ready.

Helpful Resources:

https://www.thecoresolution.com/core-iso-compliance-software

https://www.thecoresolution.com/stay-certified

https://www.thecoresolution.com/cmmc-compliance

https://www.thecoresolution.com/nist-cmmc-3

https://www.thecoresolution.com/

Info@thecoresolution.com

Call Us Today at 866-354-0300

In this episode of the Quality Hub, Chatting with ISO Experts, Xavier Francis and Reagan Jorgensen continue their discuss on “What to do after a Cyber Attack.” They focus on the critical importance of having an Incident Response Plan (IRP) in place before a cyber-attack occurs. They explain the parts of what goes into an IRP, and also highlight the role of employee training as a key defense mechanism, enabling staff to recognize and respond to threats effectively. They conclude with advice on evaluating and improving an organization's security posture post-attack, starting with a security assessment even if a full IRP isn't yet in place.

Helpful Resources:

Cyber Attacks Explained: https://www.thecoresolution.com/cyber-attacks-explained

Cybersecurity Checklist: https://www.thecoresolution.com/cybersecurity-checklist

Cyber Hygiene: https://www.thecoresolution.com/cybersecurity-checklist

Cybersecurity Explained: https://www.thecoresolution.com/cybersecurity-explained

Contact us at 866.354.0300 or email us at info@thecoresolution.com

Articles: https://www.thecoresolution.com/free-learning-resources

In this episode of the Quality Hub Podcast, Xavier Francis and Reagan Jorgensen, a Security Solutions Technician from CORE Business Solutions, discuss "What to Do After a Cyber Attack," The conversation highlights the importance of isolating affected systems to prevent the attack from spreading and quickly activating an Incident Response Plan (IRP) to assess the breach. Reagan emphasizes the need to secure logs and data for forensic investigation, maintain communication, and ensure business continuity. The episode also covers the significance of a thorough post-attack forensic investigation with an emphasis on regulatory compliance, especially in sensitive sectors like government and healthcare.

Helpful Resources:

Cyber Attacks Explained: https://www.thecoresolution.com/cyber-attacks-explained

Cybersecurity Checklist: https://www.thecoresolution.com/cybersecurity-checklist

Cyber Hygiene: https://www.thecoresolution.com/cybersecurity-checklist

Cybersecurity Explained: https://www.thecoresolution.com/cybersecurity-explained

Contact us at 866.354.0300 or email us at info@thecoresolution.com

Articles: https://www.thecoresolution.com/free-learning-resources

In the final episode of “Purchasing” on the Quality Hub podcast, Xavier Francis, Murphy Shaw and Matthew Pilley conclude their discussion on ISO 9001 Clause 8.4.3, focusing on ensuring the adequacy of requirements communicated to external providers. Matthew emphasizes the importance of clearly defining and documenting all supplier requirements, while Murphy highlights that at Core, they help clients establish effective purchasing processes using formal documentation. They stress the need for clear, formal communication, outline the essential information to include, and discuss managing changes to requirements. Finally, they touch on the complexities of purchasing in different industries, including service and tech companies, and the criticality of clear communication to ensure quality and compliance.

Helpful Resources:

https://www.thecoresolution.com/clause-8-4-3-iso-9001-2015-explained

https://www.thecoresolution.com/8-4-purchasing-iso-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In the second part of “Purchasing” on the Quality Hub podcast, Xavier Francis, along with Murphy Shaw and Matthew Pilley from Core Business Solutions, delve into Clause 8.4.2 of the ISO 9001 standard, focusing on supplier controls. Murphy explains the importance of controlling supplier quality to prevent negative impacts on the organization and its customers. Matthew describes Core’s approach, which includes drafting a supplier management process within the quality manual and defining purchasing as a key process. They discuss best practices for supplier controls including clear contracts, performance evaluations, and more and how to foster effective communication of expectations and capacities to suppliers. Murphy and Matthew also discuss methods for monitoring supplier performance and handling non-conforming products. They also state how CORE helps to manage these processes efficiently.

Helpful Resources:

https://www.thecoresolution.com/clause-8-4-2-iso-9001-2015

https://www.thecoresolution.com/8-4-purchasing-iso-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In part 1 of "Purchasing" on the Quality Hub podcast,  hosted by Xavier Francis, Murphy Shaw and Matthew Pilley from Core Business Solutions discuss the intricacies of ISO 9001 Clause 8.4.1. They explain the necessity of having a structured approach to supplier selection, evaluation, and monitoring to ensure consistent quality and compliance with standards. Key practices include creating an approved supplier list, documenting evaluations, and regularly reviewing supplier performance. The conversation highlights the importance of having multiple suppliers to mitigate risks, particularly in challenging situations like supply chain disruptions. They also discuss how CORE offers electronic tools to streamline these processes for their clients, ensuring efficient management and compliance.

Helpful Resources:

https://www.thecoresolution.com/what-is-clause-8-4-1-of-iso-9001-2015-about

https://www.thecoresolution.com/8-4-purchasing-iso-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of Quality Hub podcast, Xavier Francis and Scott Dawson continue their discussion on strategies for complying with the Cybersecurity Maturity Model Certification (CMMC). They explore three main approaches for securing Controlled Unclassified Information (CUI). The conversation emphasizes the complexity and costs associated with each option, highlighting that certain solutions can simplify your compliance. Scott introduces the Core Vault as an example, explaining its benefits and how it helps small businesses achieve compliance efficiently. The episode concludes with advice on conducting a gap assessment to determine the best path forward for companies seeking CMMC certification.

Helpful Resources:

https://www.thecoresolution.com/cybersecurity-webinars

https://www.thecoresolution.com/nist-cmmc-3

https://www.thecoresolution.com/cmmc-compliance-overview

Contact us at 866.354.0300 or email us at info@thecoresolution.com

Articles: https://www.thecoresolution.com/free-learning-resources

In this episode of the Quality Hub podcast Xavier Francis hosts Scott Dawson, President of Core Business Solutions, to discuss effective strategies for complying with the Cybersecurity Maturity Model Certification (CMMC). They delve into the importance of understanding CMMC requirements, particularly for small businesses deciding whether to pursue Department of Defense (DoD) contracts. The conversation highlights the necessity of protecting Controlled Unclassified Information (CUI) by meeting all 110 requirements of NIST 800-171, and emphasizes the important steps in defining the scope of a CMMC assessment. The episode concludes with advice on preparing for assessments and ensuring all security measures are validated.

In Part 2 of Basics of CMMC, on the Quality Hub podcast, Xavier Francis and Scott Dawson, President of Core Business Solutions, continue to discuss the challenges of implementing the Cybersecurity Maturity Model Certification (CMMC). They highlight the technical complexity and advanced IT expertise required to meet CMMC standards, particularly for small businesses that lack extensive IT resources. Scott discusses the ongoing maintenance needed to uphold security measures and the potential legal implications of non-compliance. They also emphasize the necessity of a cultural shift within organizations dealing with CMMC and underscore the importance of cybersecurity in protecting national security and the need for continuous training and adherence to CMMC requirements.

Helpful Resources:

https://www.thecoresolution.com/cybersecurity-webinars

https://www.thecoresolution.com/nist-cmmc-3

https://www.thecoresolution.com/cmmc-compliance-overview

Contact us at 866.354.0300 or email us at info@thecoresolution.com

Articles: https://www.thecoresolution.com/free-learning-resources

In this episode of Quality Hub Podcast, host Xavier Francis and Scott Dawson, President of Core Business Solutions, discuss the Cybersecurity Maturity Model Certification (CMMC). CMMC ensures companies handling government information have proper cybersecurity measures and evolved from DFARS and NIST standards. It has three levels: Level 1 (Foundational) for basic practices, Level 2 (Advanced) for handling more sensitive information with NIST SP-800-171 compliance and third-party assessments, and Level 3 (Expert) for highly sensitive projects with additional requirements and government audits. Companies need to check their contracts for CMMC requirements, with certification phased in during renewals. Small businesses in the defense sector must comply to maintain contract eligibility. The episode invites listeners to tune in next week for more details on CMMC's impact on businesses.

Helpful Resources:

https://www.thecoresolution.com/cybersecurity-webinars

https://www.thecoresolution.com/nist-cmmc-3

https://www.thecoresolution.com/cmmc-compliance-overview

Contact us at 866.354.0300 or email us at info@thecoresolution.com

Articles: https://www.thecoresolution.com/free-learning-resources

In this episode of the Quality Hub podcast, host Xavier Francis is joined by Suzanne Strausser and Suzanne Weber-Smatko to delve deeper into Non-conformances and Corrective Actions, with a focus on Trends and Analysis. The discussion covers the essential elements of documenting Corrective Actions, including problem statements, immediate containment, and long-term solutions. They highlight the importance of verifying the effectiveness of Corrective Actions and the cost implications of poor quality. The hosts emphasize the value of engaging staff in root cause analysis to foster a quality culture. By examining customer feedback and other metrics, they illustrate how to make data-driven decisions for continuous improvement, ultimately enhancing business efficiency and profitability.

Non-Conformities and Corrective Actions: https://www.thecoresolution.com/clause-10-2-iso-90012015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub podcast, host Xavier Francis, Susan Weber-Smatko, and Suzanne Strausser delve into the topic of Corrective Actions and root cause analysis. They define Corrective Actions as measures to address the root causes of Non-Conformities to prevent their recurrence, stressing the importance of a thorough process evaluation rather than just fixing surface issues. The discussion covers the steps in implementing effective corrective actions, including documentation, management involvement, and continuous improvement. They also explain the methodologies for root cause analysis. Real-world examples illustrate how these principles can be applied in both manufacturing and customer service contexts to enhance overall quality and efficiency.

Helpful Resources:

Clause 10.2 of ISO 9001:2015 - https://www.thecoresolution.com/clause-10-2-iso-90012015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub podcast, host Xavier Francis discusses Non-Conformances and Corrective Actions with Suzanne Strausser and Suzanne Weber-Smatko from Core. They explore the nature of Non-Conformances, emphasizing the importance of timely documentation and addressing the underlying issues they indicate. In addition, they explain the difference between Non-Conformances and Corrective Actions, noting that not all Non-Conformances necessitate Corrective Actions, which are reserved for more significant problems. The episode sets the stage for the next part of the series, which will delve deeper into Corrective Actions and root cause analysis.

Helpful Resources:

Clause 8.7.2 of ISO 9001:2015 - https://www.thecoresolution.com/clause-8-7-2-iso-9001-2015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this "Best of" episode of the Quality Hub podcast, host Xavier Francis and guests delve into key aspects of ISO auditing. Brandon Lowery emphasizes critical elements like organizational context, quality objectives, and management review in internal audits. Joe Hill and Suzanne Strausser discuss the certification audit's two-stage process, highlighting readiness and detailed operational review. AJ Puylara focuses on evaluating a Quality Management System's effectiveness through continuous improvement and KPIs. Lastly, Joe Hill explains the purpose and process of surveillance audits, to ensure ongoing conformance and effectiveness of the management system.

Helpful Resources:

Auditing Services:  https://www.thecoresolution.com/iso-auditing-services

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

This episode Of the Quality Hub podcast, it’s Part 2 of Customer Communication ISO 9001 Clause 8.2.1. Xavier Francis discusses with Bruce Newman and Kaitlin Wierzbach the importance of leadership in fostering effective customer communication. Bruce highlights the need for leaders to set clear expectations, allocate resources, and provide training to support communication while incorporating feedback into management reviews with actionable metrics. Kaitlin emphasizes using surveys and continuous monitoring to gather and analyze customer feedback, and both stress the significance of formalizing the feedback process and setting KPIs. They agree on the need for consistent feedback collection and formalized data analysis to drive continuous improvement and meet ISO standards, concluding with advice to make the process easy and use all customer communication to enhance internal practices.

Helpful Resources:

Clause 8.2: https://www.thecoresolution.com/clause-8-2-iso-90012015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In the Quality Hub podcast, Xavier Francis hosts Bruce Newman and Kaitlin Wierzbach from Core to discuss customer communication based on ISO 9001, clause 8.2.1. They highlight the importance of understanding customer requirements, formalizing communication, and maintaining accurate documentation. Core’s approach involves tailoring client communication methods to meet ISO standards. Bruce underscores the need for secure handling of customer property and managing changes effectively, while Kaitlin outlines strategies for collecting and analyzing feedback, emphasizing staff training and closing the feedback loop. The discussion previews the next episode on leadership and metrics in customer communication.

Helpful Resources:

Clause 8.2: https://www.thecoresolution.com/clause-8-2-iso-90012015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In Part 2 of Simplifying Your QMS on the Quality Hub, Xavier Francis continues his discussion with Suzanne Strausser and Suzanne Weber-Smatko from Core. They emphasize the importance of simplifying documentation, integrating ISO practices into existing business processes, and avoiding unnecessary complexity. They stress the need to prioritize relevant documentation, automate processes, and periodically review and update documentation to ensure relevance and compliance. Additionally, they highlight the value of consulting services, like those offered by Core, in streamlining QMS and achieving ISO certification.

Helpful Resources:

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In Part 1 of Simplifying Your QMS on the Quality Hub, Xavier Francis hosts Suzanne Strausser and Suzanne Weber-Smatko, discussing simplifying your Quality Management Systems (QMS). They emphasize the pitfalls of excessive documentation and provide examples of how it can lead to inefficiency. They highlight the importance of focusing on effectiveness rather than just compliance with standards like ISO 9001. The conversation touches on the need for engaging competent individuals in process documentation and the value of demonstrating processes over excessive documentation. The hosts stress the importance of interpreting standards in a way that suits the organization's needs and goals.

Helpful Resources:

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

On this episode of The Quality Hub podcast, Xavier Francis interviews Suzanne Weber-Smatko, focusing on restarting a stagnant Quality Management System (QMS). They discuss signs of a stalled QMS, such as a lack of improvement initiatives and neglect of required activities like internal audits. Suzanne emphasizes the importance of measuring, documenting non-conformities, and involving leadership for QMS effectiveness. They advise against letting certifications lapse, as it necessitates a full audit and increased costs to regain certification. They also suggest seeking assistance from professionals like Core Business Solutions to simplify and maintain QMS efficiently. They wrap up with a reminder to stay engaged with the QMS and ensure leadership commitment for its success.

Helpful Resources:

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this podcast episode of the Quality Hub, host Xavier Francis chats with Erin Finnegan and Suzanne Weber-Smatko from Core about training within the framework of ISO 9001, clause 7.2. They discuss the importance of developing and implementing effective training programs within organizations. Erin highlights the need to identify training needs, set objectives, design interactive training, and deliver it through various methods. Suzanne emphasizes the significance of a training matrix, feedback, and evaluating the effectiveness of training through observation, metrics, and employee performance. They stress the importance of tailoring training to individual learning styles and documenting training records for accountability and liability purposes. Overall, they provide insights into how organizations can ensure competence and training in alignment with ISO standards.

Helpful Resources:

Clause 7.2: https://www.thecoresolution.com/clause-7-2-iso-90012015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

On this episode of the Quality Hub podcast, Xavier hosts experts Stephanie Dawson and Suzanne Weber-Smatko from Core, discussing competence and training in ISO 9001, specifically clause 7.2. They emphasize the importance of defining competencies, assessing them during performance reviews, and providing ongoing training. Steph details Core's approach, including job description breakdowns and regular performance evaluations, while Suzanne highlights the need for feedback and engagement of employees, including subcontractors. They stress the significance of documentation, clear communication, and continuous improvement in meeting ISO standards.

Helpful Resources:

Clause 7.2: https://www.thecoresolution.com/clause-7-2-iso-90012015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of Quality Hub, host Xavier Francis talks with ISO experts Diana Verbeck and Ty Elliott from Core Business Solutions on the intricacies of ISO 9001 and the Process Approach. With Diana's extensive executive-level experience and Ty's deep knowledge of quality management systems, they speak to the systematic approach in defining and managing processes per ISO 9001. Emphasizing clarity in documentation, effective communication, and collaboration, they discuss strategies for seamlessly integrating the process approach into an organization's quality management system. They highlight the role of internal customer satisfaction in driving effective processes and fostering a culture of service excellence, while also underscoring the significance of leadership support, employee engagement, and ongoing evaluation in driving continuous improvement and ensuring the effectiveness of processes within your organization.

Helpful Resources:

Understanding the Process Approach: https://www.thecoresolution.com/understanding-process-approach

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

On this week’s episode of the Quality Hub, hosted by Xavier Francis and featuring Reagan Jorgensen and Robert Hoffman, it’s Part 2 of Cybersecurity Best Practices. We look at lessons learned from past breaches, particularly the 2011 Sony breach. Rob emphasizes the importance of multi-factor authentication (MFA), and single sign-on (SSO) to enhance security. Additionally, the conversation covers human factors in cybersecurity, and Reagan talks about the significance of incident response plans and the role of AI in cybersecurity. The guests stress the need for a proactive approach to cybersecurity and gradual implementation of security measures with an emphasis on the collaborative effort required to combat cyber threats effectively.

Here is the link to our free download of the Cybersecurity Self-Assessment Glossary:  https://getcertified.thecoresolution.com/cyber-glossary

Helpful Resources:

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Cybersecurity:  https://www.thecoresolution.com/cybersecurity

CMMC:  https://www.thecoresolution.com/cmmc-compliance-checklist

ISO 27001:  https://www.thecoresolution.com/iso-27001-certification

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub podcast, host Xavier Francis discusses Cybersecurity Best Practices with Reagan Jorgensen, Security Solutions technician, and Robert Hoffman, Windows System Administrator, both from CORE. The episode discusses a case study involving the 2011 breach of Sony's PlayStation Network and its impact on cybersecurity practices. Reagan highlights the evolution of cyber threats, emphasizing social engineering, zero-day exploits, and ransomware attacks as ongoing challenges. Rob emphasizes the importance of policies in managing access and authentication, particularly in cloud environments and mobile devices. The discussion covers preventive measures such as robust network security, and network access control, among others, and recommends seeking expertise when needed.

Here is the link to our free download of the Cybersecurity Self-Assessment Glossary:  https://getcertified.thecoresolution.com/cyber-glossary

Helpful Resources:

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Cybersecurity:  https://www.thecoresolution.com/cybersecurity

CMMC:  https://www.thecoresolution.com/cmmc-compliance-checklist

ISO 27001:  https://www.thecoresolution.com/iso-27001-certification

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

This week’s Quality Hub podcast is Part 2 of Design and Development with host Xavier Francis and Consultant, Norm Verbeck. They discuss various aspects of managing customer requirements, change management, and documentation as well as cover strategies for understanding and documenting customer requirements, implementing change control processes, and how to ensure clear communication throughout the process. They also discuss the importance of managing documentation, version control, transferring design outputs to production and continuous improvement. The conversation addresses how these concepts apply to both manufacturing and service/tech companies, and ends with touching on key performance indicators (KPIs) for tracking progress and ensuring compliance with ISO standards.

Helpful Resources:

Clause 8.3 Design and Development:  https://www.thecoresolution.com/clause-8-3-iso-90012015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

This episode of the Quality Hub is a great conversation between host, Xavier Francis and Consultant, Norm Verbeck around the topic of Design and Development in the ISO standards. Norm provides insights into establishing appropriate processes for design and development. They discuss the importance of documenting design plans, determining the applicability of design activities within an organization, and items needed for project goals. They delve into controls such as change management, risk management, and others to ensure quality, efficiency, and compliance throughout the design and development process. Be sure to check it out!

Helpful Resources:

Clause 8.3 Design and Development:  https://www.thecoresolution.com/clause-8-3-iso-90012015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of the Quality Hub podcast, host Xavier Francis interviews Nadine Wilbur, Customer Support Manager at Core Business Solutions, as they delve into the intricacies of customer service best practices. Nadine's extensive experience and passion for customer advocacy shine through as she emphasizes the importance of understanding and meeting customers' needs while fostering genuine relationships. They discuss the pivotal role of ongoing training in maintaining high-quality service standards and leveraging technology to enhance customer experiences without sacrificing the human touch. Nadine provides insights into handling challenging interactions with patience and empathy, stressing the significance of active listening and problem resolution. Furthermore, they explore the significance of metrics and KPIs in gauging service success, emphasizing responsiveness and customer engagement. Looking ahead, Nadine predicts a growing demand for personalized service and underscores the paramount importance of customer loyalty in business sustainability. Their conversation underscores the core ethos of Core Business Solutions: prioritizing customer satisfaction and providing exceptional support.

Helpful Resources:

Clause 8.2.3 Explained:  https://www.thecoresolution.com/clause-8-2-3-iso-9001-2015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

On this episode of The Quality Hub podcast, host Xavier Francis engaged in an insightful discussion with Matthew Pilley, Consultant at Core Business Solutions, focusing on the importance of preventive maintenance from Clause 7.1.3 of the ISO 9001 standard. Matthew emphasized the crucial role of proper equipment maintenance in ensuring consistent product quality and meeting customer requirements. They explore various aspects of preventive maintenance, including equipment inspections, component replacements, and how preventive maintenance contributes to ISO compliance. In addition, Matthew highlights the benefits of using Core's compliance platform for efficient management of preventive maintenance processes. Overall, the conversation underscored the significance of prioritizing preventive maintenance to mitigate risks, uphold product quality standards, and ensure operational efficiency within organizations.

Helpful Resources:

Clause 7.1.3 Explained:  https://www.thecoresolution.com/clause-7-1-3-iso-9001-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In Part 2 of this episode of Quality Hub, host Xavier Francis interviews Suzanne Weber-Smatko, Manager of Consulting Services at Core Business Solutions, on Document Control in ISO. They explore the distinctions between documents and records within ISO standards and emphasize the controlled nature of documents, such as templates, contrasting them with records, like meeting minutes, etc. The discussion spans examples from the manufacturing, service, and technology sectors, underlining the significance of timely document distribution. In addition, they discuss KPIs and metrics to assess the effectiveness of your business's document control practices. The podcast also touches on continuous improvement and the value ISO can have on your business.

Helpful Resources:

Core Compliance Software:  https://www.thecoresolution.com/core-iso-compliance-software

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In Part 1 of this Quality Hub podcast episode, Xavier Francis hosts Suzanne Weber-Smatko, Manager of Consulting Services at Core Business Solutions, discussing Document Control in ISO 9001. Suzanne emphasizes the need for a formal document control system to manage critical documents impacting the quality management system. They explore key elements like document approval, change logs, and more. Suzanne covers common challenges in implementing document control, such as differentiating what needs to be controlled, and stresses the importance of accessibility, security, and confidentiality.

Helpful Resources:

Core Compliance Software:  https://www.thecoresolution.com/core-iso-compliance-software

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this Quality Hub podcast episode, Xavier Francis interviews Bruce Newman, a Consultant from CORE Business Solutions. Bruce provides insights into AS standards in the aerospace industry, describing AS as an “intensified version of ISO 9001.” Bruce outlines additional requirements such as documentation, quality manual, and stringent traceability. The conversation delves into the return on investment for AS certification, the differences between AS 9100 and AS 9120, and the relevance of AS standards for businesses beyond manufacturing or repair. The podcast concludes by reassuring newcomers that AS certification is practical and sensible for many businesses.

Helpful Resources:

What is AS9100?  https://www.thecoresolution.com/as9100

AS9100 Biggest Challenges:  https://www.thecoresolution.com/as9100-biggest-challenges-for-certification

AS9100 Biggest Risks:  https://www.thecoresolution.com/as9100-biggest-risks

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

Contact us at 866.354.0300 or email us at info@thecoresolution.com

ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting