The Manager Track – Détails, épisodes et analyse

Picture this: You're captaining a ship, confidently steering towards your goals. But there's a catch – your ego is like a hidden underwater current, slowly pushing you off course without you even realizing it.

In this episode, Ramona shows you how to spot when your ego is trying to take the wheel and reveals common traps where ego masquerades as productivity.

Ramona also offers insights on evaluating your time management and realigning your priorities for better results. Throughout the episode, she examines how ego-driven choices can ripple outward, affecting both team dynamics and your overall effectiveness.

This episode is particularly useful if you've noticed a mismatch between your daily activities and areas where you could make the most significant impact.

Check it out HERE.

Watch it on YouTube HERE.

— RESOURCES MENTIONED —

- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11

- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama

- Check out our free masterclass on how to successfully lead as a new manager: https://archova.org/masterclass

— OTHER EPISODES YOU MIGHT LIKE —

- Episode 63: 3 Tips to Influence Other People's Decisions

- Episode 147: Second-Guessing Ourselves & Decision Hangover

— WHAT’S NEXT? —

Learn more about our leadership development programs, coaching and workshops at archova.org.

Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclass

Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

Ever feel like remote leadership requires a whole new playbook?

In this episode of The Manager Track podcast, Ramona Shaw speaks with Chris Dyer, a remote work and company culture expert. Chris shares unconventional approaches to leadership, challenging the traditional use of one-on-one meetings in remote or hybrid setups. He offers alternative strategies to improve team communication, decision-making, and cohesion.

The discussion includes innovative meeting formats like "Cockroach" problem-solving sessions and "Tsunami Planning" exercises to help teams navigate challenges and stay connected. Chris highlights the need for leaders to adapt and experiment to maintain productivity and trust in remote settings.

If you're leading in a remote or hybrid environment and want practical strategies to improve team dynamics and communication, this episode is packed with unconventional ideas and techniques.

Check it out HERE.

Watch it on YouTube HERE.

— RESOURCES MENTIONED —

- Chris Dyer's Website

- Chris Dyer's Books

- Connect with Chris on LinkedIn HERE

- Check out our free masterclass on how to successfully lead as a new manager: https://archova.org/masterclass

- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11

- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama

— OTHER EPISODES YOU MIGHT LIKE —

- Episode 141 -How Managers Should Navigate Remote Work & IT Security - with Denis O'Shea

- Episode 170 - Teaming in a Hybrid World with Sally Loftis

- Episode 183- Creating Effective, Engaging, and Enjoyable Meetings - Interview with Mamie Kanfer Stewart

— WHAT’S NEXT? —

Learn more about our leadership development programs, coaching and workshops at archova.org.

Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

In this episode, Ramona Shaw tackles the victim mindset in leadership. She explores how feeling powerless and blaming external factors can hold leaders (and employees) back.

Ramona shares real-life examples and practical tips to shift from feeling stuck to taking charge. This is going to address both how leaders get themselves out of a victim mindset and how they can help their direct reports who might have a tendency to blame others and avoid ownership.

Learn how to recognize and overcome a victim mindset, foster a positive outlook, and lead with a high degree of responsibility.

Check it out HERE.

Watch it on YouTube HERE.

— RESOURCES MENTIONED —

- Download the New Manager Toolkit here.

- Video on Conscious Leadership: https://conscious.is/video/are-you-taking-100-responsibility

- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11

- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama

— OTHER EPISODES YOU MIGHT LIKE —

- Episode 72 - Manage Your Mind Before You Manage People

- Episode 85 - How Stoicism Can Inspire Mindful Leadership - With CIO Michael McGill

- Episode 161 - Mind Over Matter: Overcoming Resistance To Doing What You Don't Like

- Episode 185 - Ownership Mindset

— WHAT’S NEXT? —

Learn more about our leadership development programs, coaching and workshops at archova.org.

Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

If you want to hear from an experienced leader who has started and built a number of companies about what it takes to step into a leadership role and let go of the habits that once made you successful as an individual contributor... then this episode is for you!

In this week’s episode of The Manager Track podcast, I am joined by Jason Scott. Jason is a CEO, founder, speaker, author, instructor, and location-independent nomad. From the start of his career spent jumping out of helicopters in the United States Navy, Jason has a long history of leadership, servanthood, and bearing witness to the transformative power of getting things done. As an expert in the space of project management and transformational leadership, we will be discussing:

• What it means to lead
• What he wished he knew as a new manager
• What challenges and struggles he sees a lot of managers struggle with as they transition into or climb the ranks of leadership

— RESOURCES MENTIONED —

• 120VC - Since starting 120VC he’s personally overseen the global transformational efforts within organizations such as DirecTV, Trader Joe’s, Blizzard Entertainment, Sony Pictures, Mattel, and others. His team's unique, irreverent approach to change has generated breakthrough results and created meaningful jobs.
• Next Jump Outfitters - Jason recently founded a company with his wife and two kids where they outfit trucks, trailers, and boats for adventure. Over the last two decades, they've mastered the art of the digital nomad, enabling a balance between work, exploration, raising, and educating kids. Their goal is to eliminate at least 50% of the time and effort traditionally required to live a life of adventure.
• Connect with Jason on LinkedIn, subscribe to his YouTube channel, and find both his books on Amazon

- It’s Never Just Business: It’s About People 

- The Irreverent Guide to Project Management

• Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: www.ramonashaw.com/11

— OTHER EPISODES YOU MIGHT LIKE —

• Episode 110: Misconceptions About Leadership Coaching
• Episode 105: Train Your Thinking To Become A Better Leader
• Episode 80: How to Change Behaviors and Grow as a Leader

— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —

00:00 Preview

02:06 Meet Jason Scott

03:32 Helping individual contributors become leaders

05:21 Becoming the architect of your own success

06:26 The difference between a leader and a boss

16:42 Our way is not necessarily the right (or only) way

19:19 If you could accomplish this great thing by yourself, you would have...

23:27 I hire people who want to become leaders

26:29 First-day advice for new managers

29:08 Connect with Jason

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

What does dating someone and onboarding a new team member have in common?

Both are about discovering the other's preferences and values and communicating your own.

In this week’s episode of The Manager Track podcast, I will share why you should be creating a User Guide (aka READMEs) for the people you work with.

Within the employee-manager relationship, there are only a few things more vital than building trust and understanding of how the other operates. But you don't need to take the slow train and learn as you go... you can accelerate this process by making explicit what is usually implicit.

User Guides, or READMEs are guides of how you prefer to work, communicate, make your decisions... and the things you do (and don't) value. I will share where you can find examples of such guides that can inspire your own, and how you can approach your team members so they can create one for themselves as well.

— RESOURCES MENTIONED —

• ReadMe examples from 49 different managers
• Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: www.ramonashaw.com/11
• Ramona’s 12-week Leadership Accelerator that helps new managers confident and competent leaders people love to work with!

— OTHER EPISODES YOU MIGHT LIKE —

• Episode 121: Often Overlooked Steps When Onboarding a New Employee
• Episode 114: Burnout, Boundaries, and Saying “No” – With Teresa Vozza
• Episode 34: Creating a Social Contract as a Team

— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —

00:00 Preview

00:08 Intro

00:52 Dating analogy

03:42 Back to the workplace

06:42 Why not just use assessments?

07:36 What are they

10:19 How do I make one?

11:03 Recap

11:58 Outro

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

Feedback is our #1 tool for improvement. But most of us need to learn how to give feedback effectively as it's not something we really learn until we find ourselves in our first leadership role.

In addition to learning and practicing the tactical skills, we also need to pay attention to the feedback culture within our organization or team so that feedback is intentionally built into the habits and routines of the employees.

In this week’s episode of The Manager Track podcast, I am joined by Harrison Kim, who is the CEO of Pavestep - an employee feedback and performance management solution. He founded Pavestep to help organizations develop their people faster and retain them longer. He is a former McKinsey consultant as well as a former private equity investor specializing in the human capital management sector.

— RESOURCES MENTIONED —

• Connect with Harrison on Linkedin or via Email
• Learn more about Pavestep
• Learn more about McKinsey’s approach to delivering feedback
• Read the study mentioned in this episode
• Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources by clicking here: www.ramonashaw.com/11

— OTHER EPISODES YOU MIGHT LIKE —

• Episode 124: Giving Feedback: 3 Common Mistakes
• Episode 123: Boost Your Confidence, Fail Faster, & Win More Through Improv with Erin Diehl
• Episode 103: How to Handle Criticism at Work

— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

“How will I know that it's the right time for me to work with a leadership coach?” This is a question that I was recently asked in a podcast interview and I wanted to share my answer with you here on The Manager Track podcast.

I'm going to share one of my own experiences working with a coach, along with three specific signals that it's time to work with a leadership coach.

— RESOURCES MENTIONED —

• APS Method
• Ramona’s 12-week Leadership Accelerator that helps new managers confident and competent leaders people love to work with!
• Schedule a strategy call with me

— OTHER EPISODES YOU MIGHT LIKE —

• Episode 106: What Is Your Leadership Philosophy?
• Episode 66: The Attitudes & Principles Of Leadership
• Episode 48: Uncovering Blindspots & The Johari Window

— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —

• 00:00 Preview
• 00:27 Intro
• 01:06 Fitness Coach Anecdote
• 02:43 1. It helped me clearly identify a goal
• 03:19 2. The commitment increased my focus
• 04:35 Working with a leadership coach
• 06:25 Three clear indicators you should work with a leadership coach
• 07:05 1. Not knowing your strengths
• 08:54 2. You don't have clear leadership principles
• 11:06 3. You don't have systems in place
• 11:45 The APS Method
• 12:29 Recap
• 13:55 Outro

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

The question is how to lead a thriving team… but not just any team. We don’t want mediocre teams, but rather thriving teams where people feel like both they personally, and the team as a unit are thriving.

In this week’s episode of The Manager Track podcast, I am joined by Kirsten Moorefield, who has spent countless hours with hundreds of teams from startups to Fortune 100 companies, observing a clear pattern between the happiest and most effective people.

Kirsten Moorefield is the Co-founder and COO of Cloverleaf.me. With over a million users, the SAAS platform provides a range of personality behavioral type assessments, and automated team coaching to empower teams to do their best work together.

I have been a user and partner of the platform for several years. I offer it to all of my clients because I see just how powerful this tool can be and how much it amplifies the work that I do in terms of coaching, training, and team development incentives.

— RESOURCES MENTIONED —

• Want to use Cloverleaf.me with your team to create good communication, understanding, and appreciation of each other’s strengths and styles? Reach out to me at contact@ramonashaw.com.
• Connect with Kirsten Moorefield on Linkedin
• People Are Complicated PodcastWatch S1E6, Kirsten interviewing Ramona
   
• “A leader is anyone who takes responsibility for finding the potential in people and processes and has the courage to develop that potential” - Brene Brown

— OTHER EPISODES YOU MIGHT LIKE —

• Episode 121: 5 Often Overlooked Steps When Onboarding A New Employee
• Episode 98: Leading A Hybrid Team
• Episode 47: How The Myers Briggs Assessment Can Help You Lead

— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —

• 00:00 Preview
• 01:48 Intro
• 02:32 Importance of team dynamics
• 07:11 What makes teams thrive?
• 10:03 Psychological safety
• 11:40 Don’t overstep
• 15:22 Practical ways to create psychological safety
• 15:42 Cloverleaf.me
• 15:54 Start Stop Continue
• 17:37 Grow your self-awareness
• 18:32 Leadership style misconceptions
• 21:30 Appreciate the differences
• 24:28 Create a user guide
• 26:56 What do you wish all managers knew?
• 28:25 A time I overstepped
• 31:56 Recap
• 33:39 Outro

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

“Quiet Quitting” has been a buzzword for the last couple of months…and if you’re a little bit like me, you might even have started to cringe every time you hear the phrase now.

I’ve refrained from speaking about the topic so far because it seems to be broadly misconstrued and it aims to address a complex problem with an overly simple term or solution for that matter.

However, after sharing my thoughts with a reporter, I also decided to address the topic on the podcast.

So, in this week’s episode of The Manager Track podcast, I will share with you a little bit of its history in the workplace, why I personally dislike the term “Quiet Quitting”, the costs and risks associated with it, and my 3 suggestions for what you can do as a manager to address quiet quitting with your team members.

I hope this gives you a different and maybe new perspective on this latest hype of “Quiet Quitting.”

— RESOURCES MENTIONED —

• Gallup's survey results

— OTHER EPISODES YOU MIGHT LIKE —

• Episode 116: The “Zoom Ceiling”
• Episode 114: Burnout, Boundaries, and Saying “No” - with Teresa Vozza
• Episode 98: Leading a Hybrid Team

— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —

• 00:00 Preview
• 00:19 Intro
• 01:03 Quiet Quitting Is Not New
• 01:51 Challenges For Remote Workers
• 04:04 My issue with the term "quiet quitting"
• 05:50 Assembly Line Mindset
• 07:23 Flexibility
• 08:31 This episode is my opinion
• 09:07 Boundaries and Values
• 13:05 What Managers Should Know
• 15:41 Suggestion #1
• 16:44 Suggestion #2
• 18:24 Suggestion #3
• 19:47 Recap
• 22:19 Outro

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

Did you know that a good 70% of employees avoid conflict?

Where do you land on this? Are you avoiding conflict at work?

I definitely used to be guilty as charged ;-) and even though I feel equipped to navigate conflict these days, it still doesn’t come easy.

If this sounds at least a bit familiar to you, then you've got to meet my colleague Sarah Albo.

Sarah is a Conflict Coach (yes, that’s a thing!), Certified Mediator and HR Consultant. In other words, she gets called in to mediate conflict, restore company culture, or help if someone has a difficult time with mental health.

In this week’s episode of The Manager Track podcast, you’ll hear my open and honest conversation with Sarah about why conflict resolution is a tricky thing for us to learn, what differentiates constructive from destructive conflict and how you can de-escalate or even prevent conflict from arising in the first place.

— RESOURCES MENTIONED —

• Connect with Sarah on Instagram, Linkedin, and Twitter
• Subscribe to Sarah’s Monthly Newsletter on NovelHR
• The Thin Book of Trust: An Essential Primer for Building Trust at Work by Charles Feltman
• Webinar Registration Link: Managing Emotions in Workplace Conflict

— OTHER EPISODES YOU MIGHT LIKE —

• Episode 101: People Pleasing Leaders: An Oxymoron
• Episode 38: How to Have Difficult Conversations that Inspire and Motivate - An Interview with Aleta Maxwell
• Episode 31: Master Any Conflict Situation

— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review.

Thanks for your support of this show!

— CHAPTERS —

• 00:00 Preview
• 01:31 Intro
• 02:15 Navigating Conflict
• 03:31 How did you become a conflict coach?
• 05:23 Constructive vs Destructive Conflict
• 07:34 Preventing destructive conflict
• 09:17 Feltman's four components (+ bonus from Sarah)
• 11:41 Avoid the storyland of assumptions
• 14:16 Prepare for communication
• 16:12 The fear of hurting someone else
• 18:09 What else drives us to avoid conflict?
• 20:32 Cost of not addressing conflict
• 22:05 Creating Safe Spaces
• 24:47 Dealing with conflicting opinions
• 26:19 Cause and effect
• 29:25 How to pick your battles?
• 34:19 Connect with Sarah
• 35:20 Outro

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.