Explorez tous les épisodes du podcast The Joy of Membership Podcast
| Titre | Date | Durée | |
|---|---|---|---|
| A Mid-Year Check-In on Your Progress | 18 Jul 2023 | 00:08:47 | |
How is your year going? Hitting all your metrics? Have you even paused for a moment to look?
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| 9 Ways to Grow Your Volunteer Program with Technology | 16 May 2023 | 00:18:17 | |
In this episode, we're continuing a special series during which we're exploring how to use technology to help you grow things that are NOT membership.
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| Why Won't Members Join? | 17 Jan 2023 | 00:17:06 | |
Raise your hand if you’ve ever wondered why the heck people think that what your organization does is brilliant, but they still don’t become a member. Go ahead, raise those hands. I’ll wait. If your hand is now raised, you are in good company. In fact, getting interested people to decide “yes” is something that challenges a lot of membership-based organizations. There may be hundreds of potential members who sit on a mailing list, attend an organization’s hosted events, and keep an eye on what’s happening without ever officially becoming a member. In this episode, I share 7 reasons why your prospective members might not be joining. Take a listen and see which ones might apply to your organization.
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| Helpful with Speedy Marketing: Elizabeth Pampalone | 03 Dec 2020 | 00:23:08 | |
This week’s guest is Elizabeth Pampalone from Absolute Marketing. Elizabeth is known as an international speaker, successful entrepreneur, and expert marketer with over 20 years of experience. In the time that I’ve personally been working with associations, trade groups, and membership-based nonprofits, I’ve met a lot of marketing consultants and, to be completely honest, most of them sound exactly the same… which is ironic considering that typically they are telling clients that they need to be identifiably different, isn’t it? Well, Elizabeth’s approach is actually different. She has boiled down the process of creating major components of marketing into a series of single-day events. It’s an approach that’s similar to the Facilitated Focus Days that I do on the consulting side of my business. I know that the approach can actually be very effective, so I invited her on the show to talk about how an expedited process can actually help you get your own marketing and nurture pieces out to your members more quickly. **** INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS? Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard **** ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful with Sub-Communities: Amy Hager | 25 Nov 2020 | 00:24:18 | |
This week’s guest is Amy Hager, a consultant who provides strategy and support for community-centric organizations. Amy’s inspiration and foundation for starting her own company is built from her in-depth experiences in the broadcasting, publishing, non-profit, technology, and consulting industries. In our interview, you’ll hear her talk about what joy she finds in community building and providing guidance to a variety of organizations, helping them improve their internal strategies and external voice. Like many in the Association Industry, Amy didn't start her career in the space and instead says she kind of fell into it. When I did her interview, I didn’t realize that she was at one time both a racecar driver and a radio DJ, so I’m going to have to do a follow-up conversation with her sometime to learn more about that. What’s important for today is to know that Amy has found a common thread in all she has done over the years, and that is building a community. **** INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS? Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard **** ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful in Rome: Jennifer Landini and Kate McElwee | 19 Nov 2020 | 00:26:22 | |
In the early days of the COVID-19 pandemic, I thought of this episode’s featured organization often. Not only are they headquartered in Italy where the virus hit hard, but they also serve American women who live and work in Rome - women who were likely concerned for the situation in Italy, concerned for the situation back in the US, subject to travel restrictions, and trying to make sense of all of this, just as the entire rest of the world grappled with the changes, as well. I’m speaking, of course, about the American Women’s Association of Rome The good news is that AWAR had just gone through the process of upgrading their website and converting many of their outdated systems to be handled by the new site. That really worked out to be fortunate timing for them. In this conversation, I talk with AWAR’s president, Jennifer Landini, and their First Vice President Kate McElwee, about how AWAR has been serving members and creating value in such unusual circumstances.
Website: awar.org **** INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS? Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard
Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful with Crowdsourcing Design: Ross Kimbarovsky | 12 Nov 2020 | 00:25:41 | |
In this week's episode, we're exploring the question of whether a member's perception of value can actually be influenced by the look of the materials you give them. In other words, does brand really matter? Ross Kimbarovsky is the founder and CEO of Crowdspring, a company where you can connect with more than 220,000 freelancers to get custom logo design, web design, graphic design, product design, and more. Basically, if you need something designed, you can probably find more than enough people over at Crowdspring who can do it. Crowdspring has some significant reach, working with big companies like Amazon, LG, Starbucks, Microsoft, Barilla, Phillips, but also tens of thousands of smaller organizations like non-profits, entrepreneurs, and startups. Before founding Crowdspring, Ross practiced law for 13 years as a successful trial attorney. But before you start thinking that he's all "no-nonsense attorney guy," some believe that Ross left law back in 2007 to start Crowdspring just so that he could wae shorts to work. Ross says that rumor is completely true. Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful by Fostering Community: Association of Development Officers | 05 Nov 2020 | 00:19:51 | |
Recently, I've had the opportunity to work closely with this week's podcast guest as we've collaborated on a client project. When I needed a fundraising specialist to help with the project, she was the first thing that jumped to mind. Julie Sootin is not only a consultant who specializes in fundraising, but she's also the Executive Director for the Association of Development Officers, a membership organization that is comprised of members who are all keenly focused on increasing donor engagement, raising more money, and communicating impact more effectively. I talked with Julie about how her organization continued to foster a sense of community, even during a time when in-person meetings were not an option, and how getting back to a core focus on her organization's purpose was really useful. I hope you enjoy this week's conversation with Julie Sootin. Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful through Certification: Register of Professional Archaeologists | 29 Oct 2020 | 00:20:17 | |
Dr. Deb Rotman has been an active teacher, scholar, and practitioner of archaeology for more than 25 years and has a broad knowledge of both academic archaeology and CRM. When she joined the faculty of the University of Notre Dame in 2006, Deb wanted to understand how a university with a French name became the Fighting Irish. Answering this question became the focus of her research on Irish immigration in both the US and Ireland. In 2015-2016, Deb was a Fulbright US Scholar to the Galway-Mayo Institute of Technology in Castlebar, County Mayo, where she lectured and researched the lifeways and cultural practices of rural Irish-Catholics before they emigrated to the US. Recently, Deb became the Executive Director of the Register of Professional Archaeologists where she facilitates the certification and professional development of practicing archaeologists in the US and internationally.
Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful Beyond Retirement: Richard Haiduck | 22 Oct 2020 | 00:27:06 | |
The podcast this week features an interview with Dick Haiduck, author of Shifting Gears. Dick is a former of life sciences executive and mentor who has been committed to maintaining an active retirement, and he knew that he was not alone in doing that. The interviews that he has conducted with fellow retirees about their desires to make meaningful contributions are the basis for his book. Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful with System Changes: Reeshemah Davis | 15 Oct 2020 | 00:23:01 | |
Part of the role of being a leader in a membership-based organization is ensuring that members experience a culture of acceptance and respect when engaging with us. Most of us want to be inclusive. We want to remove barriers that would make anyone feel unsafe or unheard. Yet, we know that our organizations exist within many systems where there can be problematic elements. Sometimes, we may even be blind to those problems ourselves. Reeshemah Davis is the founder and principal consultant of EMBOLDEN Action. Systems change is her area of expertise. Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful with Virtual Training: Heather Burright | 08 Oct 2020 | 00:21:53 | |
My guest for this week’s episode is Heather Burright, Founder and CEO of Skill Masters Market. While Heather does consulting with organizations around instructional design and change management now, she came into that work from a large membership-based nonprofit. In our conversation, we specifically focused on the shift that is happening right now where more training is needing to happen in a virtual manner. If you’re like most organizations that are in this position, offering Continuing Education or other professional development, you’re probably concerned about making sure that the training is still effective even in a virtual format. Heather gave some great tips that I think you’re going to find super helpful. Now, here’s my conversation with Heather Burright. Connect with Heather: **** INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS? Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard **** ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful with Trade Shows: Marlys Arnold | 01 Oct 2020 | 00:19:17 | |
When I think of industries that were perhaps hardest hit by the COVID-19 global pandemic, the event and trade show industry is pretty high on my list. This week’s guest, Marlys Arnold, saw the impact coming and knew it was going to be big. In addition to her role as an exhibit marketing strategist, Marlys has served as the organizer of several expos and events herself. She has led exhibitor workshops in a variety of industries, ranging from local consumer expos to some of the largest trade shows in the U.S. She hosts the Trade Show Insights blog and podcast and she’s the author of “Build a Better Trade Show Image” and “Exhibit Design That Works”. And she’s the founder of the Exhibit Marketers Cafe and Exhibit Marketers Academy, an online education community. Connect with Marlys: **** INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS? Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard **** ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| What Will Be Different in 2023? | 20 Dec 2022 | 00:09:58 | |
For many organizations, this time of year is when things get "real". You can see whether revenue went up or down. You can see whether you have more members or less. This means that this is the time of year when it makes sense to consider if these are the same results that you want next year. In this episode, I share 3 questions that organizations should be asking as one year winds down and the new one begins.
Download The Journey Roadmap: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Helpful with Sacred Cows: Dr. Stephan Meyer | 24 Sep 2020 | 00:19:16 | |
Have you ever heard the phrase “sacred cow”? In a business context, a sacred cow refers to an idea, custom, or belief that an organization resists questioning or criticizing. Sometimes holding onto such ideas without questioning them can hold an organization back from being able to create change that is necessary to survival. Today’s guest is Dr. Stephan Meyer who received his PhD last November for his research into sacred cows and organizations, but he’s actually been working on change-related projects in his career for more than 25 years. In a world now where every organization is trying to find a new path forward, it seemed like the perfect time for this conversation with Stephan. I hope you enjoy listening in. Connect with Stephan: **** INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS? Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard **** ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful in Shared Purpose: North Country Arts Council | 17 Sep 2020 | 00:14:58 | |
My next guest and I had a good laugh after we closed out our interview because she was totally singing my tune and we hadn’t even practiced! Anita Prather Harvell calls herself both an IT geek and an artist. Her artistic resume is extensive… playing woodwinds and percussion in local pit orchestras, singing with a chorus, performing theatrically on stage, and, teaching marching band and color guard across the country. She’s even married to a musician spouse. A love for the arts is in her blood. Connect with NCAC: **** INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS? Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard **** ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful with a Voice: American National CattleWomen | 10 Sep 2020 | 00:19:38 | |
I think it is fair to say that this week’s guest is the perfect example of an association leader whose work reflects a lifelong passion. Evelyn Green grew up on a farm in Alabama. Her family’s beef operation was in the largest beef-producing county for that state. Since 1982, she has been involved in the support and management of her family farm. She is married to a professor of Animal Sciences with a specialization in Beef Cattle Nutrition. She has served in every possible role for the Alabama Cattlewomen’s Association and today, she is President Elect for the American National Cattlewomen’s Association. She - and really every person that I’ve interacted with at ANCW - are incredibly passionate about the work, so I invited her here today to talk about how ANCW is being helpful to members and bring value to their industry. Connect with ANCW: **** INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS? Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes: https://joyofmembership.com/scorecard **** ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful by the Numbers: JJ Reynolds, Mediauthentic | 03 Sep 2020 | 00:16:34 | |
This week, I’d like to introduce you to JJ Reynolds from Mediauthentic. JJ originally started working in the field of marketing as a videographer who would create marketing videos and other assets, but he quickly learned that organizations didn’t really know what to do with these things once they had them. That led him to dig into measurement, which he says is really what’s necessary to answer the question, “Is this actually working?” When you know what is and isn’t working (WITH REAL NUMBERS in front of you), it’s easier to take action in the right direction. Today, that’s what JJ focuses on - using metrics to help organizations guide their growth and value delivery.
Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful for the Kids: Children's Home Association of Illinois | 27 Aug 2020 | 00:19:17 | |
Matt George and I live in the same town, but we hadn’t met until we recorded today’s interview. Oh sure… I had heard of Matt. After all, he is the CEO of Children’s Home Association of Illinois. I knew of the work that he did. I also knew that he had a book out for nonprofits. But I did not fully realize how innovative Matt’s approach was until I started looking more closely. In fact, Kevin Harrington who is known as the “inventor of the infomercial” and was the original Shark on Shark Tank says Matt George’s new book “Nonprofit Game Plan” is a game changer and he called Matt the “nonprofit CEO of our time.” So, obviously, I had to talk to Matt… and let you listen in on that conversation.
Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful Through Family Ties: GU272 Descendants Association | 18 Aug 2020 | 00:16:09 | |
One of my personal goals as I created this podcast format was to bring forward stories of value being created by mission-driven organizations covering a diverse array of topic areas, membership sizes and types, geographic location, and length of service. As part of this podcast, you’ll hear from organizations that have been working toward their mission for decades, but you’ll also hear from some that are very new. That’s the situation today. The GU272 Descendants Association is very new as a formal association, but their mission and the impact of their work? …. Well, that spans generations. Join me for this conversation with Rochell Sanders Prater, the association’s Vice President of Membership. Connect with GU272 Descendants Association: Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful in Droplets & Waves: GlobalWaterWorks | 14 Aug 2020 | 00:16:30 | |
This week, Mary Conley Eggert shares her commitment to helping solve the world’s water crises… and there are actually many issues woven together that need urgent attention. As she looked at what SHE could do to be helpful, she realized that her natural inclinations to network and connect people could help her create a community where the right people could come together to find solutions more quickly. So, that’s exactly what she did.
Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Helpful by Hiking: National Foundation for Danish America | 06 Aug 2020 | 00:12:41 | |
My guest this week is Bruce Bro, President of the National Foundation for Danish America. There are approximately 1.5 Million Americans who claim at least partial Danish heritage and call themselves “Danish Americans”. Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. She's a planner of systems and driver of progress that helps your organization achieve stretch goals. She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. | |||
| Welcome to The Joy of Membership Podcast | 06 Aug 2020 | 00:01:10 | |
Most membership organizations -want- to be using best practices for membership growth and member care... but best practices are often easier said than done. There are practical realities that get in the way… too little time, not enough staff, a board that doesn't "get it", or even chapter leaders that go rogue. There’s no shortage of advice out there on best practices in membership. What WE need to talk about is how to actually make those things possible in the real world… how to be absolutely sure that growth practices are going to stick… how to make those things easier, more consistent, and even done automatically in many cases. So that’s what we talk about here, not just WHAT to do to grow membership, but HOW to actually make it all possible. If that sounds of interest, I'll be here most Tuesday mornings and I welcome you to join us. | |||
| Using Live Events to Attract More Members | 29 Nov 2022 | 00:12:07 | |
Recently, my team and I provided event support for a client that was hosting its first "back-to-live" Conference after a pandemic hiatus. Along the way, I noted a few things that could be woven into the experience next time that will likely have an impact on membership growth. Listen in to catch what those are. 25 CAREpoints Checklist: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Membership Growth: Are You a One-Hit 'Wanderer'? | 01 Nov 2022 | 00:13:34 | |
In this week's episode of The Joy of Membership Podcast, we're diving into how you can turn a seemingly dead-end opportunity for new members into a membership growth opportunity. All you have to do? A little follow-up! Take a listen and let me know if you're interested in adding some automation features to your membership practices. 25 CAREpoints Checklist: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Attract New Members with Discovery Magnets | 25 Oct 2022 | 00:12:11 | |
New members: We all want them. But when it comes to attracting new potential members, is your organization falling short? In this week's episode of The Joy of Membership Podcast, I dive into five types Discovery Magnets (more commonly known as lead magnets) that can drive reach and new member leads for your organization. As always, after you tune in, feel free to reach out with any questions. I'd love to get to know you and the work you do! 25 CAREpoints Checklist: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Your Roadmap to Growth (Part 3 of 3) | 11 Oct 2022 | 00:13:47 | |
This week, I'm wrapping up the 3-part series called "The Roadmap to Membership Growth". This has officially served as the kick-off for Season 3 of the podcast, and this is Episode 103! If you missed the first six growth practices in The Roadmap to Membership Growth, be sure to flip back and listen to Episode 101 and 102. It's not that the practices have to be implemented in any particular order, but you'll find that there's context in the first two episodes that might be helpful to this one.
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| Your Roadmap to Growth (Part 2 of 3) | 04 Oct 2022 | 00:12:55 | |
Ready for the next leg of our Membership Growth Itinerary?! Today's podcast is a brief overview of the second grouping of growth practices (remember - there are 9!) to achieve membership growth. If you missed last week's episode, listen in here, then come back and dive into ways your organization can improve member experience to achieve growth! 25 CAREpoints Checklist: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Your Roadmap to Growth (Part 1 of 3) | 27 Sep 2022 | 00:16:50 | |
It's your official welcome to Season 3 of the Joy of Membership Podcast! In Season 1, you heard many interviews with membership leaders, exploring why they’re here, how they are being helpful to their audience, and what they’ve learned along the way. In Season 2, we explored lots of different CAREpoints...where what you do and how you do it makes a difference. And now, in Season 3, we’re embarking on the next leg of our journey together: your roadmap to growth. Just like a real-life road trip where there is an itinerary to plan, things that you need to pack in your suitcase, and adventures both expected and unexpected that come up along the way, the same is true about your road trip to growth.
25 CAREpoints Checklist: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Rogue Chapters: Cecilia Sepp | 20 Sep 2022 | 00:31:43 | |
This week, Cecilia Sepp (founder of Rogue Tulips Nonprofit Consulting & Association Management Services) chats with us about how relations between local chapters and national organizations can and SHOULD work together. Cecilia has spent her entire career in the nonprofit arena - in association staff positions, as a high-level consultant, and volunteer. AKA she knows what she's talking about!
25 CAREpoints Checklist: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Want Membership Growth? Marketing Is Not the Answer | 14 Sep 2022 | 00:09:03 | |
As Fall approaches (here in the US), it's the time of year that many organizations turn their focus to member recruitment. Whether it's an annual membership drive, a member-to-member referral campaign, or a growth effort conducted alongside conference registration, it's typically all-hands on-deck to work toward growing the organization's membership for the new calendar year. When growth is the goal, the natural inclination is to lean into marketing. Where can we get the word out? What channels can we use to reach new people? Do we need to re-tune our messaging to attract new attention? Yet, the truth is that marketing, in the vast majority of cases, isn't actually what grows an organization.
The Fastest Path to Growth Challenge: | |||
| 8 Ways Technology Can Grow Your Donor Program | 10 May 2023 | 00:17:20 | |
If you've been listening to this podcast for any length of time at all, you know that we talk about membership growth a lot, but there are actually LOTS of other things that membership organizations want to grow, too: donations, sponsorships, volunteers, event attendees, certification holders, non-dues revenue, and more. With this episode, we're kicking off a special series during which we'll explore how to use technology to help you grow things that are NOT membership. I'll be curious to hear what you think.
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| Addressing Member Preferences in Your Member Experience | 30 Aug 2022 | 00:07:24 | |
Although your members share a common interest or passion, that doesn't mean they share the same brain. Every person is different, so making sure you address member preferences within your member experience will help your current (and future) members feel at home within your organization. 25 CAREpoints Checklist: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Membership Technology: It's Not Really About Your Website | 23 Aug 2022 | 00:13:07 | |
On this week's episode of The Joy of Membership Podcast, I'm diving into some different ways that technology benefits your organization. While your website is undoubtedly important to the work you do, there are other elements of technology that could potentially make a HUGE impact within your membership. Take a listen and let me know what you think! 25 CAREpoints Checklist: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Is Your Membership Software Vendor a Friend or Foe? | 16 Aug 2022 | 00:10:26 | |
No matter how great your membership software is, without reliable and honest customer service, you'll be left dissatisfied. I've been listening to many issues from clients and new inquiries about their current software vendor, and it makes me sad that a tool (designed to HELP) is truly causing more issues within an organization. 25 CAREpoints Checklist: ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. | |||
| Have Member Communication Preferences Changed? | 09 Aug 2022 | 00:10:23 | |
Remember how great it was when the cell phone went mainstream, and you could, for the most part, get ahold of anyone anywhere? Now with smartphones, there's a boom in ways to get ahold of people without needing to use your voice. Super convenient, if you're into that sort of thing...but what about your members? As always, when developing tools to best serve your organization, you should think of members first. How do your members want to communicate with you? Have you asked recently? Take a listen to today's episode to learn about some questions you can ask, and also how to meet members where they want to be, even if it seems out of your wheelhouse! 25 CAREpoints Checklist: The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| Membership Growth: Well, That Was Easier | 02 Aug 2022 | 00:13:43 | |
Let me ask an obvious question... do you ever wish that it was easier to grow your membership? Today, I share five things that might be making growth more difficult to achieve than it should be. The Fastest Path to Growth Challenge ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| Is There a Right Way to Do *This* in Membership? | 26 Jul 2022 | 00:10:29 | |
When you're growing membership within your organization, you want to be sure you're using the most effective and efficient practices and platforms for YOUR membership. What works for some may not work for you, and vice versa. A great way to discover new options for how to do things, or where to do them, is by using membership benchmark data. 25 CAREpoints Checklist: The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| Using eLearning in Every Stage of the Member Journey: Dan Streeter | 19 Jul 2022 | 00:31:03 | |
Hi there, and welcome to this week's episode of The Joy of Membership Podcast! I'm chatting about all things eLearning with my guest, Dan Streeter. 25 CAREpoints Checklist: The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| Creating Change Through Membership: Marie Bigham | 28 Jun 2022 | 00:25:47 | |
I'm excited to share today my conversation with Marie Bigham, Founder and Executive Director of ACCEPT (Admissions Community Cultivating Equity & Peace Today), an advocacy group and community that centers racial justice in the college admissions process and profession.
25 CAREpoints Checklist: The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| Can Membership Growth Be Easy? | 21 Jun 2022 | 00:14:15 | |
I'm back this week with more goodies on membership growth, because ultimately that's what organizations need. Today, I'm focusing on a big piece of the membership growth puzzle: hidden opportunities to engage new members. Take a listen to the episode, and if you've had success with any of these areas of member recruitment I'd love to hear about your experience! 25 CAREpoints Checklist: The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| Celebrating Wins in Membership Growth | 14 Jun 2022 | 00:10:08 | |
Do you ever get so bogged down in plowing ahead on your work that you forget to celebrate the little wins? (I think I already know that answer!) 25 CAREpoints Checklist: The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| How Many New Prospects Did You Attract in Q1? | 11 Apr 2023 | 00:09:50 | |
We're solidly into the 4th month of the year, which means there's an entire first quarter of progress in the rearview mirror. Often, the metrics that organizations look at most closely throughout the year is the number of members who have signed on or renewed. After all, these are the numbers that seem most directly connected to revenue. Today, we're talking about a different number. How many PROSPECTS did you gain this quarter? In this episode, we'll cover a few reasons why your organization should keep an eye on this metric. I'll be curious to hear what you think.
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| Creating Engaging Experiences with The Legacy Dinner with Denise Logan | 07 Jun 2022 | 00:29:29 | |
This week, I'm excited to welcome Denise Logan! With her background as a lawyer, mental health professional, and business owner, she's worked with hundreds of business owners and executives to navigate selling their businesses and moving on to the next phase of life. She's sharing an awesome concept for establishing trust within your membership, and I can't wait for you to hear all about it! Socials: 25 CAREpoints Checklist: The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| "The Fastest Path to Growth" Member Recruitment Challenge | 31 May 2022 | 00:13:43 | |
On this episode of The Joy of Membership Podcast, I'm sharing information on a new resource designed for established memberships. If your membership growth numbers remain stagnant (or even regress), "The Fastest Path to Growth" Member Recruitment Challenge is definitely designed for you. Take a listen as I explain this 12-week program that walks you through identifying your membership growth challenges and how to address them! The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| Why All-in-One Membership Software Might Not Be Right for You | 24 May 2022 | 00:14:50 | |
Today on The Joy of Membership Podcast, we're talking about the membership software unicorn...an all-in-one software that truly is all-in-one. If your organization has unique needs, then an all-inclusive software may not actually have all that you need or want. Take a listen to some of the problems my clients have run into with all-in-one membership software! The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| 12 Telltale Signs You Need a Membership Site Redesign | 17 May 2022 | 00:21:58 | |
Welcome back to The Joy of Membership Podcast! This week, I'm sharing some insight into one of the more popular needs of my clients: website redesign. Membership sites are so much more than just a pretty face (although that's important, too!). Take a listen as I share a few ways you know it's time to redesign your membership site! The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| 10 Ways to Use Certificates for Your Members (That Aren't Training) | 10 May 2022 | 00:16:59 | |
In today's episode of The Joy of Membership Podcast, I dive into how delivering certificates to your members (for things besides completing a training) can add to the member experience. The best part? Certificate-based recognition DOESN'T have to add to your plate...just your members' satisfaction! The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| The Art of Remembering | 03 May 2022 | 00:16:13 | |
We all know how great it feels when someone pays attention to the small things. Your members are no different. When you start to focus on little details that will build connections to your members, you deliver the ultimate member experience while also helping them feel like you TRULY see them. I'm sharing three big steps to remembering the small stuff, which to someone else can be the big stuff! The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||
| Members Want the Taco Bell in Front of Them, Not Behind | 26 Apr 2022 | 00:07:46 | |
Thanks for checking out this week's episode of The Joy of Membership Podcast! You read the episode title correctly...and now you're probably wondering, "What does Taco Bell have to do with membership?!" I promise there's a personal connection, and if you have a few minutes I think this quick analogy can really pack a punch! Take a listen and let me know your thoughts! The Journey is my signature program to help membership organizations boost member attraction without getting bogged down by internal conversations, lost in tech, or overwhelmed by change. The end result? Faster joins, more enthusiastic engagement, and renewals that happen without hesitation. ABOUT YOUR HOST Yes, there is a “real” Joy in The Joy of Membership. Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005. She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations. But beyond industry experience and education… Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options. She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach. And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new. Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review Finding value in this podcast? Consider leaving a rating or review at joyofmembership.com/review | |||