Explorez tous les épisodes du podcast The Insurance Podcast
| Titre | Date | Durée | |
|---|---|---|---|
| Innovating for Industry- ITC Vegas brings content for Agents | 06 Sep 2024 | 00:31:03 | |
There are many conferences for insurance but few attract the diversity of insurance professionals like Insuretech Connect Las Vegas. We spoke with Drake Slaikeu-Lawhead, Head of Growth for ITC, about the event this year and how they are also innovating to address the needs of industry. In the epsiode:
Go behind the scenes with ITC and learn about how they build this event, integrate with industry and get a preview of what's coming in Vegas on Oct 15th-18th and why agents and brokers are getting so much attention. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. | |||
| The changing process of commercial underwriting- Nicole Farely | 30 Aug 2024 | 00:52:12 | |
As the commercial market cycle changes between hard and soft so does the underlying process of underwriting risk. Nicole Farely, VP Carrier Relations at Bold Penguin, brings her expertise and perspective on how agents, brokers and carriers will have to change to meet underwriting needs. In this episode:
Nicole has a great history in her career thus far and is a fantastic advocate for change within the insurance industry. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. | |||
| The Hurricane Story- Education for the next generation | 17 May 2024 | 00:52:43 | |
It may seem odd but educating children about insurance concepts could be a great long-term play. Meteorologist and speaker Cyrena Arnold with her illustrator Landon Goldsborough and our friend Nick Lamparelli join the show to discuss her new book, The Hurricane Story. In this episode:
The passion is amazing and you can also check out the video on our youtube channel here: The Hurricane Story See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. | |||
| InsurTech North Day 2 & Wrap-up Thoughts | 23 Apr 2021 | 00:23:29 | |
Another day and another successful virtual conference completed as the hosts revisit some hot topics and ask the question "where do we go from here?" when it comes to technology, innovation and insurance. Plus a breakdown of content and guests and more thoughts on the Brella app that hosted the convention.
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| Insurtech North Day 1 | 23 Apr 2021 | 00:22:54 | |
Joel Baker and his team put on a great event in regular times but with virtual conferences come new challenges yet the first day of Insurtech North went off without a hitch. Curt and Pete discuss some of the topics discussed, the guests and speakers as well as the virtual format and how it works well to keep connections and opportunities alive. Also find out who won the Wolf Pack Pitch competition and what was pitched to the Wolves!
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| Beneva CEO Jean-Francois Chalifoux | 20 Apr 2021 | 00:41:34 | |
Mergers are never easy and often take time to complete, that was the case for SSQ and La Capitale who finally had their nuptials last year and formed Beneva. CEO Jean-Francois Chalifoux tells the story of how this merger came to be and what he sees as advantages from scaling up. Jean-Francois explains that Beneva has a different ethos and purpose when it comes to growth, products, and service delivery that position for success in in a hanging insurance marketplace. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. | |||
| Season 4 kickoff with Greg McCutcheon, Opta Intelligence | 09 Apr 2021 | 00:51:36 | |
Let's put data to work! That's what Greg McCutcheon, President of Opta Intelligence wants to do and he explains how. Do you want to improve your underwriting relations, there's data for that! How about predicting how your book of business will perform? There's data for that! Want to see where loss might occur? There's data for that too and Greg explains how to use it, where the value lies and how you can find your solution using a slice or whole pie of data that your brokerage or agency has.
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| Sports & Entertainment Insurance with Leigh Ann Rossi , SVP of NFP | 05 Apr 2021 | 00:50:21 | |
Have you ever wondered how athletes or professional sports teams get their insurance? If you have Leigh Ann Rossi, SVP of NFP, shares her experiences around how athletes, teams and leagues manage their insurance needs along with other areas of the entertainment industry. Leigh Ann talks about the nuances of how insurance plays a role with possible trades and contracts and how thinking about this sector can help agents and brokers take a different approach to gauging risk.
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| Underwriting for the future- Nick Lamparelli | 26 Mar 2021 | 01:01:57 | |
Underwriting is a challenge right now and Nick Lamparelli has some thoughts about how it has to change. Think poker and betting big when opportunity arises and so much more as "Lamps" shares his thoughts with Curt and Pete about innovation and looking at risk differently. Nick is an industry veteran and a social media must follow- @Nick_Lamparelli on Twitter for insights and thoughts about where the insurance industry needs to go to be better at its core function, underwriting risk.
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| Data for a better experience with Sandeep Kharidhi, Deluxe Corp | 19 Mar 2021 | 00:39:21 | |
Agents and brokers are told they are sitting on volumes of data that can help them but is all that data useful for creating the best experience? Sandeep Kharidhi, manager of data and analytics for Deluxe Corp joins the show to discuss how data can be used to create a better experience for insurance customers. Whether it be finding touch points after life events or using external data to shape process efficiencies in customer service, Sandeep shares thoughts what he and Deluxe believe data can do to give insurance professionals and advantage when it comes to service.
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| Christian Harris, Founder Slip Safety Services | 12 Mar 2021 | 00:42:45 | |
As Christian Harris of Slip Safety Services says, 'there's a hidden cost to insurance with slip and fall claims' and he explains why during this episode. In an era of risk mitigation and loss prevention, slip and fall claims are just as preventable as other forms of loss and Christian's company has taken the lead to automate that loss prevention role. There are many forms of claims prevention technology but Christian has plans to help insurers, brokers, and agents take their loss prevention to another level when it comes to slip and fall claims.
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| Executive Feature: Carol Jardine, President Canadian Operations | 28 Feb 2021 | 01:02:11 | |
Carol Jardine is a leader for and within the Canadian Insurance industry. She shared her insights about the current industry challenges along with some personal thoughts about her career journey and passion for giving back. As the COO of a large insurance company Carol has a different view, and she talked about how technology and disruption are changing the insurance experience and how Wawanesa is positioning for change and embracing the future.
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| Jeff McCann Apollo Cover | 19 Feb 2021 | 00:44:13 | |
Jeff McCann and Apollo Cover are not trying to change the way we buy, sell, and market insurance they're simply finding ways to improve upon the model. Jeff shares thoughts from the inspiration of the Apollo concept and how they have tackled problems with a different mindset and a different look to who and what they need to succeed. Much of what Jeff says rhymes with 'culture' and it's why Apollo is finding success with focusing on obvious inefficiencies thus creating a new and better experience.
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| Seth Zaremba is Empowering Agents & Brokers for future success! | 03 May 2024 | 01:06:39 | |
If Seth Zaremba cannot convince the industry how to chance for the future is it possible? The visionary and founder of B-Atomic steps up to the mic to explain why the future for insurance agents and brokers can be bright, almost neon. In this episode:
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| Jim Dwane, Chief Revenue Officer, Bolt Inc | 12 Feb 2021 | 00:35:15 | |
Bolt Inc is not a new venture, in fact it's over 20 years in the making as a technology company that serves the insurance marketplace. Jim Dwane, the chief revenue officer, explains how connectivity within an open market ecosystem brings insurers and carriers together with potential customers. But it's more than than connecting entities, it's about the back bone of the experience and how Bolt Inc drives and promotes options for a different insurance experience.
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| Ty Harris, CEO Openly, talks building to a niche and beyond | 06 Feb 2021 | 00:35:41 | |
Ty Harris didn't wake up with an epiphany for Openly, he actually figured out what he wanted to do and set about building it. That's what Openly is, an insurance company and products designed for a targeted segment. Ty explains why it's difficult to start out in the space and how they have targeted their growth opportunities and managed their business to be a sustainable operation. That's a rarity in the start-up space but it's also a compelling and informative story.
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| Fire protection for agents & brokers with Rob Read | 29 Jan 2021 | 00:37:00 | |
Fire protection is what insurance is for right? That's what consumers think but Rob Read, President of Bison Fire Protection, explains theres much more for insurance agents and brokers to know when helping their clients. Rob explains how the handed-ness of a chef affects the design of fire suppression in a kitchen and how fire suppression systems are designed to minimize loss not just extinguish. Rob's wisdom is great technical knowledge for agents and brokers looking to improve their service for commercial clients.
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| The future of claims settlement is Painworth | 22 Jan 2021 | 00:53:20 | |
The title is a bold statement but Painworth might have cracked the code for efficient and fair bodily injury claims settlements by writing some code. Mike Zouhri had a personal experience that led him to understand why access to justice was so hard and receiving compensation since so difficult. Through research and some practical programming skills, Mike wrote some code and brought it to the insurance industry where Aaron saw possibilities. The result is potentially game-changing.
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| Colby Tunick- agents, brokers & their data | 16 Jan 2021 | 00:47:32 | |
Insurance brokers and agents generate tons of data but how many of them know how to harvest it? Colby Tunick, CEO and founder of Refocus AI, is ready to help you make sense of your brokerage data and explains why it's time to take control of your business. Colby shares how data can help predict which customers will be more profitable and which ones could cost your business money. It's time to take control back and Colby will show you how, and why it's worth doing.
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| Mike Berris- M&A Activity and Valuations | 08 Jan 2021 | 00:33:23 | |
Everyone sees what is happening in the insurance distribution marketplace with mergers and acquisitions but what's driving it? Mike Berris from Smythe CPA explains what's driving the flurry of activity where valuations are and where they might be heading. Mike was also the first guest on the podcast when it started and we look back nearly three years at what has changed or not changed when it comes to buying and selling brokerages and agencies.
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| 2020 Year in Review | 31 Dec 2020 | 00:51:42 | |
It's time to look back on the year that was for the hosts Curt Wyatt and Pete Tessier and what happened over 40+ episodes, the insurance industry, the world and everything in between. Pete and Curt take some shots at the industry, our challenges and make some predictions about what lies ahead in 2021 and what the insurance industry needs to move forward. (hint: it rhymes with leadership)
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| David Duley PlanGap Founder & CEO | 23 Dec 2020 | 00:41:16 | |
The times they are a changing and David Duley, CEO from PlanGap, shares his thoughts about how people should protect against potential shortfall in government pension plans with social security or insurance. David has a great story about his inspiration moment and how has built PlanGap to address both market and industry needs. With a world changing so fast we're going see more innovation and David has thoughts about the future and insurance products both financial and P&C.
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| Huw Williams on Political Action | 18 Dec 2020 | 00:37:11 | |
Political action is part of every good strategy but no one does it better than Huw Williams of Impact Public Affairs. As a guiding force for insurance brokers across Canada, Huw has helped many associations advocate on behalf of their members and their clients to help make sure that insurance is accessible and available. Huw shares his thoughts on working with government and how to navigate politics at all levels and where brokers have found success and others have not. He also called the two hosts, 'legends' so he's pretty sharp.
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| Al McLeod- Innovation, Disruption & Insurance | 11 Dec 2020 | 00:37:10 | |
When talking about innovating to manage disruption with insurance there's no one better than Al McLeod. He's not part of the insurance world hierarchy or patriarch, he's just Al, a guy who has a vast of array of experience from all sorts of industries and someone who thinks way outside the confines of a box. Al updates us a little on what he's been up to and then expands on how disruption happens and why incorporating a culture of innovation is essential for insurance entities for future survival.
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| Risk Data that Powers Submissions & Underwriting | 26 Apr 2024 | 01:07:25 | |
Neuralmetrics is not trying to change this insurance industry, it is trying improve how accurate risk data can be for better underwriting. Marcus Daley, Technical Co-Founder, and Chris Shrenk, Chief Underwriting Officer share the story of how there's a lot more data available to agents, brokers, and insurers to make better quotes and policies. In this episode:
Chris and Marcus talk about why the insurance industry is right for change and how it can be data friendly for everyone. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. | |||
| Risk Detection & Claim Prevention | 05 Dec 2020 | 00:37:32 | |
We had two guests this week with Pierre-Andrew Meunier from PrevTech and Ken Worsley from Wawanesa Insurance talking about the latest needs and technology to help predict where a claim could occur. As agricultural operations, and other types of large-scale manufacturing operations grow, the scale of loss increases. Pierre and Ken share their thoughts on how brokers and agents can help keep insurance available for their clients during this hard market and ensure their clients are the best type of risk to for insurers to have.
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| Danish Yusuf- CEO Zensurance | 27 Nov 2020 | 00:35:41 | |
Sometimes the insurance industry has tunnel vision because 'no one gets it'. In this case, Zensurance co-founder and CEO Danish Yusuf come from outside the insurance industry and he shares his calm and focussed approach to thinking differently about service, distribution and value. Danish is an amazing example of someone looking outside an organization to find innovative ways to grow and prosper inside and he shares his experience in this episode.
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| Erin Fischer- The Modern Claims Experience | 20 Nov 2020 | 00:35:40 | |
Insurance claims are the value part of any policy and that experience is beginning to change. Whether it be an external disruption or internal innovation the process of being made whole' is moving in a different direction. Erin Fischer VP, Chief Claims Officer of Wawanesa explains to Curt and Pete how innovation, technology and hearing an insured's story are part of the modern claims experience that progressive companies like Wawanesa are moving towards.
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| Ryan McGovern- Virtual I Technologies | 12 Nov 2020 | 00:36:14 | |
Risk engineering never seemed so cool but Ryan McGovern the Chief Risk Engineer from Virtual I Technologies explains what the future looks like for insurance brokers and agents when it comes to risk analysis and data. Virtual I Technologies is an ACORD Insuretech Innovation award winner and Ryan shares with Pete and Curt the structure and value they provide into the insurance sales and distribution channel and what the future holds with risk and profiling.
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| Jeff Goldberg- Novarica | 04 Nov 2020 | 00:36:51 | |
Data is everything in the insurance industry right now but what about data on the trends and technology that is shaping the industry? That's where Jeff Goldberg and Novarica come in, they make sense of all the different changes going in with insurance and technology and all the companies making things happen. Jeff shares his insight on what Analytics Arms Dealers, Creative Carriers, and Beneficial Bots are. His engaging and energetic style makes insurance and technology fun and informative.
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| Empowered- IBAO2020 The Aftermath! | 28 Oct 2020 | 00:30:32 | |
Pete and Curt breakdown day two of the #IBAO2020 virtual convention discussing the CEO panel featuring Economics, Intact, Wawanesa, and Travelers as well as clips and thoughts from the insurer town halls. It was a different kind of convention this year but IBAO pulled it off and there was more than enough to chew on and the guys give you the goods on what went down last week.
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| IBAO Convention Day 1 After Party | 22 Oct 2020 | 00:33:49 | |
Day 1 from the IBAO #Empowered virtual convention got off to an amazing start with smooth music from DJ Steph Honey and then delivered great content on the state of the industry, Ontario broker technology and recruitment and retention strategies. Pete and Curt breakdown the day and content with highlight clips from all three sessions.
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| Brett & Norah- How Empowered came to be | 18 Oct 2020 | 00:30:53 | |
It wasn't just brokers and agents who had to make a pivot to a virtual service model, professional associations did too and Brett Boadway and Norah Black from IBAO share their journey. The Empowered conference is IBAO's 100th and it's going on in full form in a virtual model and it's as dynamic as ever. Brett and Norah share their insights on serving members, dealing with Covid-19 and how to keep an association connected and vibrant as the world was turned upside down.
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| Tom Reid: IBAC data exchange & connectivity | 09 Oct 2020 | 00:59:22 | |
Insurance brokers and agents want real-time transactions and Tom Reid has come on board with IBAC to ensure the industry crosses the finish line. Tom shares his journey from entering the industry to becoming an executive while explaining how the future of broker-insurer connectivity will arrive and evolve to help deliver a better insurance experience.
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| Joseph Carnevale- IBAO President | 02 Oct 2020 | 00:40:09 | |
Change isn't easy, especially when it's unexpected and forces the shuttering of the entire way an industry does business but that's what Joseph Carnevale took on this year as IBAO President. In this episode Joseph talks about how to pivot, what it means to care in a de-personalized insurance world and how to look to the future what kind of changes insurance professionals should anticipate and how to build for them.
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| The Evolution of Cyber Insurance | 16 Apr 2024 | 00:55:08 | |
Cyber insurance is still evolving just as the threat vectors are that require insurance coverage. In his second appearance on the show Cowbell Cyber Co-founder and CEO Jack Kudale talks about how cyber insurance is adapting. In this episode:
Jack shares his experiences with growing and expanding a startup in one of the more difficult segments of the insurance industry and provides insight for others who are tying to evolve and address change. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. | |||
| Dorian Bond Claims and Investigations | 25 Sep 2020 | 00:37:33 | |
Claims can go wrong but what happens if you suspect that a claim might not be what it seems? You might hire an investigator, some one like Dorian Bond, who can help figure out what's going wrong. Dorian joins Curt and Pete to discuss how brokers and agents to pick up on fraud and explains what lengths insurers go to expose fraud. Dorian's back story and history is inspirational too and he shares insight into the life of a private investigator and how he rose to work across the US and Canada.
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| Dhruv Garg- President Kangaroo | 16 Sep 2020 | 00:36:50 | |
Home security is changing from an old tech reactive model to a new age proactive system that integrates far beyond the traditional monitoring station. Dhruv Garg drops by to explain how Kangaroo and its connected systems will change the way insurance looks at home security and why its value proposition is far better than what the insurance industry has always done.
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| Charles Alexander Video Marketing for Insurance Professionals | 04 Sep 2020 | 00:36:37 | |
Telling a story is never easy, but telling a story about insurance is even harder but Charles Alexander knows how. Insurance can scare consumers into purchasing but it can also educate them into purchasing the right coverage, coverage that agents and brokers struggle to explain in the sales process. Charles shares his tips, tricks and things not to do with video marketing as he joins Curt and Pete on this episode.
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| Bill Pieroni President & CEO of ACORD | 17 Aug 2020 | 00:59:26 | |
Is there anyone more energetic in the insurance industry than Bill Pieroni? If so we haven't recorded with them yet. However, after talking with Bill you don't just feel energized, you are informed, educated, and empowered with a new understanding of insurance knowledge. As the CEO of ACORD Bill sees how in the future volumes of data will move between insurance partners and what the consumer will come to expect as they shop for insurance.
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| Daniel Ramse- CEO My Outdesk | 31 Jul 2020 | 00:42:19 | |
Outsourcing is not a dirty idea anymore, in fact it's far more common in the insurance industry than we think and Daniel Ramsey, the CEO of My Out Desk will explain how his company and services allow for back office efficiencies. Daniel explains how using an external service of trained and licensed people to do the more menial tasks allows brokerages and agencies to focus on their strengths, thus improving performance and satisfaction for all staff. In fact, his novel approach might be the solution to the impacts of other technology affecting the insurance distribution model.
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| Kent Rowe- IBAC President | 17 Jul 2020 | 00:48:00 | |
Have you ever wondered how the IBAC president looks at the insurance industry and its current state of change? Kent Rowe joins Curt Wyatt and Pete Tessier to talk about what he sees and how IBAC is addressing and manager change for almost 40,000 independent insurance brokers. From data exchange and technology to education and the effectiveness of advocacy with all levels of government, Kent pulls back the veil on how a small but diverse organization makes an impact for everyone in the insurance industry.
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| Peter Hohman CEO Insurance Institute of Canada | 10 Jul 2020 | 00:43:06 | |
Education is the key to opportunity and any professional never stops learning through their career and Peter Hohman, CEO of the Insurance Institute if Canada joins Curt and Pete to discuss the importance of education. The IIC does more than prepare people to be agents or brokers, it serves all facets of the insurance industry and Peter explains how it has adapted to changing needs from the industry and why it is still seen as the gold standard for education and launching an insurance career.
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| Bryan Falchuk - Future of Insurance | 04 Jul 2020 | 00:50:39 | |
Insurance professional, author, and so much more, Bryan Falchuk joins Curt and Pete to talk about his new book, The Future of Insurance: From Disruption to Innovation. Bryan's insight and research shows how it's not just technology that's evolving the industry but new ways of thinking in all ares of the industry and he back that up with well researched case studies. It's bit of an Insurance book club, but one that is sure to inform and educate.
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| Joshua Motta- Coalition | 26 Jun 2020 | 00:50:23 | |
Coalition Cyber is a different kind of insurance company and company co-founder Joshua Motta explains how his approach is via risk management not tech solutions. Certainly there is technology involved but the way Coalition provides value and coverage to insureds is different and unique. Joshua explains that Coalition looks at risk management as the way to best help customers and why a cyber threat is an evolving one that adapts and changes in near real-time.
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| Tom Super from JD Power Part 2 | 19 Jun 2020 | 00:31:09 | |
It's rare a guest comes back so fast but Tom Super was far too interesting and informative to not continue with his insights. Consumer data is always hard to understand and Tom with JD Power share information and what they have learned about the insurance-buying consumer. It's not easy managing change during tumultuous times but gathering data in the right context can go a long way to making sense of a changing insurance world and Tom Super with JD Power is doing just that.
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| Ryan Hanley: Focussing through the noise | 05 Apr 2024 | 00:58:53 | |
The topics were wide open when Ryan Hanley agreed to come on the show so we started near his beginning and let it run. We know Ryan is coming up to speak at IBAM soon and wanted to give the audience a preivew of who they will see and after it all, what we learned was Ryan knows how to focus through the noise. In this episode:
Enjoy this great dialogue with Ryan, some stories, transparency, honesty and incredible awareness from one of the leaders with insurance leadership! See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. | |||
| Rick Bauman- Passion and Success | 16 Jun 2020 | 00:47:58 | |
Have you ever wondered what the underlying traits of successful insurance businesses are? Rick Bauman from IC3 joins Curt and Pete to discuss how a passionate workplace leads to a successful culture. Rick brings his years of wisdom and experience to the podcast to give back some information and expertise to an industry that has been very good to him. Learn how to measure your teams and build a successful insurance sales organization to compete during difficult times and the future.
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See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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| Tom Super talks Insurance Consumer Behaviour-Part 1 | 05 Jun 2020 | 00:32:01 | |
The insurance consumer is changing and no one knows that better than JD Power the leader in consumer data and analytics. Tom Super, head of P&C insurance for JD Power, joins Curt and Pete to talk about what's influencing consumers with insurance purchasing decisions and what kind of experience they are looking for from the marketplace. With JD Power's data and Tom's experience this podcast turned into a 2-part series of in-depth discussion of the insurance business distribution channels.
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See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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| Alyson Shane- Marketing in a Pandemic | 29 May 2020 | 00:49:35 | |
Back for a third appearance, social & content marketing expert Alyson Shane discusses how reaching new customers is changing due to the pandemic. Insurance has always been a difficult product to market and by touching on various media platforms Alyson explains how different tactics, some new and some old, can help become habits and regular processes when you cannot be face to face with clients. This is an insurance agent/broker's marketing boot camp as business models pivot to new methods of interetaction and selling to customers.
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See omnystudio.com/listener for privacy information.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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