Explorez tous les épisodes du podcast The Inner Game of Change
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Titre
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E70 - The Future of Change Management - Podcast with Paul Gibbons
23 Aug 2024
00:49:45
Welcome to the Inner Game of Change Podcast, uncovering the layers of complexity of organisational change with some of the bright minds in the field.
Today, I’m thrilled to be joined by Paul Gibbons, a leading voice in the future of change management. In his latest work, The Future of Change Management, Paul explores the quiet revolution in how we understand transitions, blending behavioral science, mental health, generative AI, and neuroscience to offer more effective strategies for leading change.
With up-to-date insights into HR, design thinking, and neurodiversity, Paul is reshaping how businesses adapt in a rapidly evolving world.
Let’s dive into the future of change management with Paul Gibbons.
About Paul My mission is to bring a science-based approach to culture, wellness, sustainability, the future of work, and leadership - to make practical the finest academic ideas so that business leaders can deploy those rather than dated ideas (or worse, myths.)
At IBM I wear three hats: 1) Head of our leadership and culture sub-offerings in the change practice, 2) head of the behavioral science practice development for IBM's consulting, 3) Thought leadership and eminence in IBM's Talent Transformation practice.
Today's keynotes focus on 1) Making hybrid work work. What the pandemic and "Great Resignation" have taught us about leadership and culture - and, crucially, how leaders must adapt their behavior in the new world of work. 2) Change mythology - the change world is populated by gurus where "popularity is a proxy for expertise." But many change ideas, learning styles, 70-20-10, MBTI, "sense of urgency" have been challenged by science. What should we discard? What do we replace those ideas with? 3) The behavioral revolution in culture and leadership. Behavioral science is slowly percolating its way into how leading organizations drive culture change - but few organizations fully capitalize on the opportunity. What can, for example, nudges do for critical topics such as sustainability, inclusion, and wellness? What are the ethical pitfalls? 4) Leadership. Most models of leadership and change were developed in the previous century and most leadership education is rooted in ideas on leadership that were birthed when organizations were different. What are the pitfalls of using 20th century leadership notions in 21st century organizations.
From the books... "... illustrates the inauthenticity of using analog methods to drive digital change and the irony of using 20th-century change management practices with millennial workforces. Impact debunks hallowed change models, points out their flaws, and suggests updates, based upon principles such as: human-centered, technology-enabled, systemic, creative, scalable, and based on a holistic understanding of what inspires today’s generation of workers."
E69 - Effective Change through Middle Managers - Podcast with Nicole Gahagan
07 Aug 2024
00:38:09
Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals in the field.
Today, I am thrilled to welcome Nicole Gahagan: an author, a high-performing strategist and organizational change expert committed to improving employee experiences and organisational effectiveness.
With her vast experience, Nicole has honed a distinctive method for fostering change. Renowned for forging relationships, achieving agreement, and inspiring various groups of stakeholders, she reliably delivers significant results.
In this episode, we will dive into the pivotal role of middle management, which Nicole aptly calls the linchpin in managing change. We will explore how middle managers enable their teams to adopt change . We'll discuss the critical influence they have in driving successful adoption or potentially hampering it, and the strategies they can use to enable their teams. Additionally, we'll examine how middle managers can act as effective change agents, leveraging their unique position to ensure alignment and cohesion throughout the organization.
I am grateful to have Nicole chatting with me today.
About Nicole (In her own words) Professional Profile: High-performing strategist and organizational change expert committed to improving student and employee experiences in higher education settings. Skilled at developing relationships and building consensus and motivation amongst stakeholder groups to accelerate transformation and produce meaningful outcomes. Record of cultivating broad-scale engagement to enhance student success and reduce equity gaps through a human-centered, data-informed systems approach sensitive to organizational context and culture. Demonstrated responsiveness to diverse student and employee needs through cohesive institutional design and operations.
E60 - How AI will Revolutionise Change Management - Podcast with Jason Little
27 Feb 2024
00:48:42
Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals.
Today my guest is Jason Little : Author, founder of Lean Change and CTO of a neurodiversity-focused startup.
Through our discussion, we explore the growing influence of AI in change management practices. We address the skepticism and explore how AI, when used strategically, can foster a more agile management approach through rapid iterations and micro-experimentation.
You'll come away with a newfound appreciation for the subtle art of leveraging AI to improve not only organizational change and performance but also personal career development in an ever-changing work environment.
Jason's parting wisdom? You will find out when you listen! I am grateful to have Jason chatting with me today.
About Jason (In his own words) I started writing code when Cold Fusion roamed the earth, became a project manager, manager, executive and officially starting helping organizations move towards Agile in the mid-2000's. I've worked for startups, mid-size, and enterprise organizations as an agile coach, scrum master, product owner, and team member. Since 2009 I've been the world's leading pioneer on innovating in the change management space with lean, agile, and lean startup thinking. Often imitated, but never duplicated, and many people are thankful for that. As a co-worker once said to me, all organizations need someone like me...but just one! I founded the ideas that eventually morphed into Lean Change around 2008 and have spent the greater part of the last decade-and-a-half traveling the world in search of why organizations were getting stuck, and what was getting them unstuck. I am also the CTO, or more specifically, Chief Swiss Army Knife, at Spero Careers Canada which is a startup dedicated to solving the autism employment crisis. Simply put, we help the helpers that assist people on the spectrum with finding and keeping employment. In my 'spare time' I produce music through my solo band, Jason Ross (not the popular one, the other one!) and Clever Weapon.
E59 - Mastering Business Change Analysis - Podcast with Laura Paton
12 Feb 2024
00:44:32
Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals.
Today, my guest is Laura Paton; a Business Analysis thought leader, LinkedIn educator, and an author. A leader in business analysis with over three decades of experience, Laura's unique blend of project management and analysis skills, combined with her role in shaping industry standards with the IIBA® and PMI®, marks her as a key influencer and educator in the field.
In this episode, Laura and I discuss the interesting world of Business Analysis, impacts and ways for organisations to truly leverage the value of this art and discipline.
I am grateful to have Laura chatting with me today.
About Laura (In her own words) BA Thought Leader and Sr. Business Analysis Consultant: Coach | Speaker | Standards/Course Development | On-demand,Virtual, Classroom Trainer. Over 32 years of experience, across various industries, performing in both PM and BA roles. Verse on numerous elicitation and analysis techniques. Familiar with models to depict scope, processes, business rules, interfaces, data, and business objectives. Comfortable working with stakeholders from upper level management to application users. Experienced in facilitation, collaboration, and communication. Over 10 years of business analysis management experience with responsibility overseeing BA resources, strategy, processes, standards and tools. Extensive background working with different delivery methods including adaptive approaches (agile). Over 15 years of experience as a BA/PM instructor at both the corporate and collegiate levels. Extensive experience working with virtual teams. Writer and industry thought leader advancing the practice of business analysis across the community by building standards, practice guides, and developing training and webinars. Consultant to both the International Institute of Business Analysis(IIBA®) and the Project Management Institute(PMI®). Experienced with several requirements management tools.
E58 - Change Leadership Through Continuous Learning - Podcast with Katie Anderson
27 Jan 2024
00:36:25
Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals.
Joining me today is Katie Anderson, an award winning author and an internationally recognized leadership consultant, speaker, and above all, a passionate learning enthusiast. Katie's work has been pivotal in empowering organisations to foster a culture of learning and to accelerate their impact in the ever-evolving landscape of organizational change.
A firm believer in the power of continuous learning as a catalyst for extraordinary outcomes, Katie shares her insight on how our attitude towards learning based on her book Learning to Lead, Leading to Learn.
I am grateful to have Katie chatting with me today.
E57 - AI: Catalyst for Change in Higher Education - Podcast with Professor Rose Luckin
17 Jan 2024
00:43:11
Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals.
Today, I am thrilled to introduce Professor Rose Luckin from University College London, a leading expert in educational technology and artificial intelligence. She's recognized globally for her contributions to the field, named one of the most influential people in education and among the top influential women in technology.
Professor Rose's work includes providing expert evidence to policymakers, and she's an accomplished author, with notable works like "Machine Learning and Human Intelligence" and "AI for School Teachers."
Rose founded EDUCATE Ventures Research Ltd., fostering AI in education, and has held significant academic leadership roles.
I am grateful to have Rose chatting with me today about AI and its powerful potential specifically in Higher Education.
Topics include:
Brief history of AI
Why the hype now?
Higher Education as a Use Case
The Excitement and Concern ; and The diverse reaction from Higher Education
The emerging AI challenge for the Higher Education Leaders.
The inevitability of AI impact on our way of working.
The need for universities to adopt an AI strategy to achieve their vision.
Not engaging with AI technology will inevitably disadvantage students.
Where can a university start in building people capabilities in AI?
With the powerful use of AI, leaning standards needs to be higher.
AI to help us re-imagine the education experience and uplift our human intelligence.
Rose's counsel for any Higher Education leadership when it come to AI.
E56 - The Emotional Roller Coaster Of Change - Podcast with Jeroen Kraaijenbrink
07 Nov 2023
00:44:16
Welcome to the "Inner Game of Change Podcast," where I explore the intricate layers of organizational change alongside insightful professionals.
In this episode, I am diving into great conversation with Jeroen Kraaijenbrink, a strategy thought leader who recognizes that the journey through organizational change is an emotional roller coaster — a critical aspect often overlooked in the designing and implementation of change.
His well received post on the "Emotional Roller Coaster of Change" sheds light on the turbulent human experience that accompanies any strategic shift. For leaders, acknowledging this emotional landscape is not peripheral; it is central to steering their teams effectively through change.
I am grateful to have Jeroen chatting with me today.
Topics include :
Why is change akin to a roller coaster?
The human dynamics at play during transitional times.
Change is universal and not just at work.
The whole person change empathy.
How to deal with change transition.
The power of people ingenuity during change.
The value of time to "let it simmer" for better adoption results.
Are MVPs effective approaches to introduce change?
Real resistance is a fallacy.
About Jeroen (In his words)
As the leader of your organization, unit or department, you have your goals:
• Serve your customers in the best possible way • Get and keep your people focused and inspired • Balance performance and organizational health • Center on the long-term purpose and continuity …and a whole lot more
Despite having in mind how you will achieve these goals, unforeseen things always happen that keep you from getting where you want your organization to be. As research shows, no less than two-third of formulated strategy plans fail. To beat these odds, you need an actionable and engaging strategy that your employees and stakeholders believe in.
I help companies generate and execute exactly that type of strategy. Once we work together, I support you in your strategy and leadership skills and help you discover, formulate, and execute the right strategy for your organization. Whether your existing strategy needs to be adjusted, or you need to build it from scratch, there are proven tools and clear steps to follow. Together, we can have a look at where your pain points are and where your moment of opportunity lies.
Based on my combined academic and professional experience, my key strength is turning fragmented ideas and plans into a crisp and coherent strategy that your people will and want to execute.
E55 - Internal Communication & Change - Podcast with Monique Zytnik
24 Oct 2023
00:43:42
Welcome to the Inner Game of Change Podcast where my guests and I explore the multi-layers of organisational change.
My guest today is Monique Zytnik: An author, a communication thought leader, with decades of experience in marketing and communications. A seasoned and passionate professional about internal communications, Monique has worked with some of Australia's leading organizations, from major banks to both federal and state governments.
In this episode, Monique and I dive into the timely topics of internal communication and change, and diverging into the transformative role of GenAI in reshaping our craft with some insightful and curious questions to raise.
I am grateful to have Monique chatting with me today.
Topics include:
Challenges for internal communication teams
The true label for internal communication teams according to research.
know thy audience.
How the internal communication team plays a positive role in advancing change in an organisation.
The new tools Internal communication teams use nowadays.
The role of GenAI in communication.
Will GenAI make my job redundant?
Monique's question to the listeners.
Monique's 3 key takeaways.
About Monique With decades of experience in communications and specialised in internal communication, Monique Zytnik is a proven leader who inspires others, strengthens teams, and creates impact on a global scale. She has worked internationally, presented on best practice communication at world conferences including the International Association of Business Communication Professionals (IABC) World Conference 2021/2022 and the Institute of Internal Communication Festival 2021, guest lectured at universities including Leeds Business School, RMIT University and the American University in Cairo, and had my communications campaigns recognised at the Gartner Awards 2020 (finalist), Australia’s Mumbrella CommsCon 2019 and 2020 (finalist) and the Digital Communication Awards 2021 (winner). She regularly writes for communication industry publications, drawing on in-house and consultancy work with organisations including SBS Radio Australia, The Australian Taxation Office, ANZ Bank, Deutsche Post DHL, GEA, Adjust, The Department of Human Services and Lego Foundation.
Her experience in digital communication, internal communication, strategic B2B marketing communications, campaigns, social media, public relations, and issues management is backed by a Master’s in Communication (PR) with Honours from RMIT University. She is globally well networked and focused on giving back to the global communications profession in her own time by mentoring others through The Mentoring Club and role as International Association of Business Communicators (IABC) EMENA Region Vice Chair and podcast host.
E54 - External vs Internal Change Consultants - Podcast with Dana Houston Jackson
11 Oct 2023
00:45:07
Welcome to episode 54 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
My guest today is Dana Houston Jackson : A change-maker with over two decades in the intricate world of organizational transformation. A writer who translates ideas into action and a doer who's been at the forefront of radical shifts.
Inspired by Levitt's belief that 'People implement ideas,' Dana combines a wealth of expertise from AI and behavioral economics to positive psychology.
In this episode, Dana and i dive deep into the world of change consultants; internal vs external capabilities and the pros and cons for each.
I am grateful to have Dana chatting with me today.
Topics include:
External change consultants, external change contractors, and internal change practitioners; the divide and the benefits.
The power of the outside perspective and radical candor.
The current shift in how organisations are managing change through people.
Do internal resources have the bandwidth to manage the headwinds?
The lifeguard view of external change consultants.
How to measure change success for internal vs external change managers?
Key considerations when making a decision to hire external change consultants.
The three key takeaways from Dana.
And much more.
About Dana (In her own words) I have a thirst to learn, a compulsion to share and a bias for action. Building more powerful, purposeful organizations that don't suck the soul out of people. As a writer, I put "wheels" on ideas so people can make use of them. As a doer, I put drivers to those wheels.
"Ideas do not implement themselves—neither in business nor in art, science, philosophy, politics, love, war. People implement ideas." (Levitt, 2002), a motto of mine. I’ve spent over two decades making and studying change – how it happens, why it’s a challenge, and what variables contribute most to successful change. I help organizations be better for people, and people better for organizations - and at a pace they can handle by preparing, equipping, and supporting people through the changes they experience at work so that they themselves, the projects, and the organization are more successful.
While my perspectives will change, I am an active, engaged listener, a keen observer of organizational behavior, change approaches, and I've been in the trenches while watching and participating in radical change responses.
Kind clients or teammates have left me recommendations on LinkedIn. Feel free to scan them for their truths - which may give you a better idea of who I am and how I operate.
I hold multiple degrees and certifications that blend business, AI, behavior economics, process improvement, positive psychology, sociology, culture anthropology and digital technology.
E53 - Decoding Change Resistance - Podcast with Daniel Lock
27 Sep 2023
00:40:05
Welcome to episode 53 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
My guest today is Daniel Lock ; a seasoned expert in the field of change management and communication, with over two decades of experience helping organizations tackle this challenging endeavor.
Drawing from his extensive background, Daniel shares his proven strategies and real-world insight on how to navigate and ultimately conquer the hurdles of change resistance. In this episode, we'll dive deep into the art of 'Decoding Change Resistance", explore the intricacies behind it and more importantly discuss few actionable solutions every leader and change practitioner should know.
I am grateful to have Daniel chatting with me today.
Topics include :
The illusion of change resistance
The fundamental cause for resistance.
Strategies to alleviate resistance
Change resistance is an ongoing process.
Managing the social contract across the cycle of change
The visible and invisible types of resistance
Risks of ignoring resistance
Daniel's 3 key takeaways for listeners.
And much more.
About Daniel (In his own words)
WHAT I DO: I help General Managers, Program and Project Directors accelerate and implement change.
Accelerating time frames, create alignment and ownership across multiple stakeholders and develop robust solutions to complex problems, for results everyone can get behind.
WHO I WORK WITH: I partner with change leaders in large and complex organisations, including: · General Managers · Project Directors, Program Managers, and Portfolio Directors · Change Directors
WHY IT WORKS: I've spent 20 years working in projects, change and transformation for large organisations. From the role-up-your-sleaves work of process improvement to IT project management and change management.
From this deep experience, I've developed a set of approaches that accelerate time frames and develop robust solutions that everyone can get behind.
WHAT OTHERS SAY: "Daniel is an excellent change manager who being new to the department was able to pick up key business drivers and help us with implementing change in short period of time. Great knack to analyse projects, stakeholders and summarise ideas. Deadline oriented. It's a pleasure working with him as he is a motivated professional. Daniel is a innovative and experienced with in-depth knowledge in his field. I strongly endorse Daniel." – Karan Jain, Head of Technology, Europe & America's, Westpac Group
HOW IT WORKS: The first step is a best practice briefing, where I'll walk you through my approaches and discuss your challenges and issues. The next steps is a solution design workshop where we'll work through a detailed design for your change initiative.
E52 - Organisational Change Empathy - Podcast with Patti Sanchez
13 Sep 2023
00:37:28
Welcome to episode 52 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
My guest today is Patti Sanchez; the Chief Strategy Officer for Duarte, bringing over thirty years of communication expertise to the table.
Patti has played a pivotal role in driving transformative communication initiatives for prominent brands such as Cisco, Ericsson, Hewlett-Packard, Nike, Symantec, VMware, and many others.
In this episode, Patti and I explore the ever important topic of Organisational Change Empathy and the role it plays in driving positive experience and employee engagement.
I am grateful to have Patti chatting with me today.
Topics include :
What's change empathy?
Story telling as means to show empathy.
A story plot as a change journey .
Trust thrives in the times of empathy.
Change empathy to unearth resilience.
Curiosity vs empathy.
Change empathy from change practitioners
Empathy as a de-risking strategy.
Org, Change empathy vs employee change empathy.
Successful change is the nature of successful business.
Three key takeaways from this podcast,
And much more...
About Patti (In her words) I'm the Chief Strategy Officer for Duarte, with over thirty years of experience as a communicator. I've led transformative communications initiatives for brands including Cisco, Ericsson, Hewlett-Packard, LexisNexis, Nike, Symantec, VMware, and Compassion International, and taught hundreds of leaders to become more empathetic and effective communicators. I am the author of Presenting Virtually: Communicate and Connect with Online Audiences (October 2021) and co-author of Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols with Nancy Duarte (February 2016).
E51 - The Change Questions Framework - Podcast with Dr. Lynn Kelly
30 Aug 2023
00:35:04
Welcome to episode 50 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today my guest is Dr Lynn Kelley: distinguished author and thought leader whose career has spanned the diverse world of transformation, manufacturing, healthcare, finance and education.
From operational roles to strategic executive leadership positions in Fortune 200 companies, Lynn has established expertise in areas such as continuous improvement, lean manufacturing, six sigma and more.
Renowned for her insight in Change Management, Lynn’s ability to demystify complex concepts and provide actionable Questions strategies will help any change maker translate change vision into real value.
In this episode, Lynn and I talk about Lynn’s book Change Questions, exploring the power of questions and dive deep into the details of questions, intentions, and motives.
I am grateful to have Lynn chatting with me today.
Topics include:
Change questions framework
Why questions are powerful tools?
The 11 Change management questions.
Ways to improve asking 'the right questions'.
Dial up curiosity to hear the answers.
Empathetic questioning to build trust.
The questions 'catch ball' approach.
Practice the 'right questions' skill.
Who asks the questions must be the right person.
3 key Change Questions takeaways from Lynn.
About D. Lynn Kelley Change Questions author Lynn Kelley is a Senior Advisor to Brown Brothers Harriman Capital Partners and is actively involved in sourcing, investment evaluation, and providing post-investment value-added oversight to their portfolio companies. She serves on the Board of Directors for Precision Transport Logistics.
Dr. Kelley retired from Union Pacific Railroad in 2018 as senior vice president of Supply Chain and Continuous Improvement. In this role, Lynn was responsible for sourcing, logistics, warehouse operations, fuel and water infrastructure, and industrial engineering/continuous improvement. She was also the executive co-owner of the company’s Innovation program. She reported to the chairman and CEO and was a member of the Senior Leadership Team.
Before joining Union Pacific in 2011, Lynn was employed at Textron, where she was vice president of Operational Excellence and served as an officer and a member of the Executive Leadership Team. She was responsible for Engineering, Integrated Supply Chain, Procurement, and Corporate Six Sigma/Quality Councils across all business units, which included Cessna Aircraft and Bell Helicopter. During her Textron career, Lynn had several international assignments, where she was based in France and South Africa. She was responsible for activities at facilities in Australia, Switzerland, France, Germany, and South Africa.
Lynn was previously a professor and department chair at Madonna University, where she taught undergraduate and graduate statistics and research courses in both the US and China. During this timeframe, she developed and launched a Master’s Degree in Quality and Operations Management, which received national attention for being the first Quality/Lean degree in the US that targeted the service industries. Before becoming a professor, Lynn was executive vice president and chief operating officer of Doctors Hospital in Detroit.
E68 - Storytelling to Inspire Change - Podcast with Steve Rawling
24 Jul 2024
01:05:07
Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals in the field.
Today, I am thrilled to welcome Steve Rawling: a master storyteller, author, strategic learning facilitator, and leadership development expert.
Drawing from his rich personal experiences, journalistic curiosity, and continuous reflection, Steve has cultivated a value-based approach to helping clients communicate through the art of storytelling. His publications are globally considered among the most effective tools for anyone aspiring to become a storyteller.
In this episode, Steve and I dive into the profound impact of storytelling—how it enriches our experiences, inspires action, and transforms our perspectives.
I am truly grateful to have Steve with me today.
About Steve (In his own story)
It's March 2020 and my order book has shrunk to zero. I was supposed to be in Estonia, speaking at a conference and running workshops with clients. Then Covid killed it all. But hey, I'm a TV journalist - I know how to communicate via a screen. I shifted all my training to Zoom, I rescued 80% of my cancelled work - and new clients started coming in.
2020 has turned into a boom year. I miss working face to face with clients. I miss Meeting-Biscuits and coffee break chats. But I sell stories - and stories work across any medium.
I've spent 30 years telling stories. I've chased people with a camera crew; I've walked through petrol bombs; I've been bitten by a dog once, sworn at many times and welcomed into strangers' homes again and again. All so I could get people to tell their side of the story.
But I was amazed how bad most people were at telling stories when it came to their work. I'd listen to the rehearsed soundbites and the PR spin. Eventually I'd go: "So what you're really saying is... [insert much more interesting story]."
Now I do this for a living. I help people find the great stories that are buried beneath the business-speak. I help them tell simple stories to connect with customers, staff and investors. I work with media companies, designers, innovators, charities, CEOs and universities across Europe.
My book on innovation techniques - Be Creative Now - was published by Pearson Business in 2016 and is translated into Chinese, Russian and Arabic.
E50 - An Executive’s Share : Outer Game of Change - Podcast With Bridget Soulsby
16 Aug 2023
00:32:07
Welcome to episode 50 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, my guest is Bridget Soulsby; a thought leader and executive director in the higher education industry. Throughout her capacity as a decision maker, Bridget excels at navigating through the dynamic university setting, fostering a long term view to balance the needs of staff, academics and students.
In this episode, Bridget shares with me her invaluable insights and lessons she learned as a result of a recent strategic change.
I am inspired by this humble leader and grateful for her time with me today.
About Bridget Bridget is an accomplished Executive Director of Operations, a visionary leader at the helm of a dynamic university setting. With a proven track record in driving strategic initiatives that yield impactful results, Bridget embodies the perfect blend of operational expertise and academic planning insight. Her seasoned leadership is underscored by a profound commitment to optimizing organizational efficiency and elevating the overall staff and student experience. Adept at aligning resources, fostering collaboration, and implementing innovative solutions, Bridget orchestrates a seamless fusion of higher education demands and business acumen. Her impressive tenure is marked by a solid history of transforming challenges into opportunities, solidifying her reputation as a strategic powerhouse. As a respected figure in both academic and operational realms within La Trobe university, Bridget's leadership continues to shape a thriving ecosystem that promotes positive change.
E49 - Building Change Centre of Excellence - Podcast with Joanne Rinaldi
02 Aug 2023
00:33:02
Welcome to episode 49 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
My guest today is Joanne Rinaldi : an accomplished change professional who excels in driving strategic business initiatives and enhancing enterprise capability.
With extensive change management experience, Joanne leads a diverse client portfolio, offering expertise in strategic advisory services, global digital and cultural transformation, innovative learning design as well as leadership and capability frameworks.
In this episode, Joanne and I chat about the why, what and how of building a Change management Centre of Excellence within an organsiation.
It's wonderful to have Joanne joining me today.
Topics include:
What is a Change Management Center of Excellence (CMCoE)?
Key components or elements that should be included in a CMCoE?
Applying the best practice vs the right practice
The common challenges or obstacles organizations face when establishing a CMCoE.
skills and competencies that professionals working in building CMCoE.
Best practices for establishing and structuring a Change Management
About Joanne (in her won words) Experienced in developing and leading strategic business initiatives and enterprise capability. Lead a client portfolio of strategic advisory services, global digital and cultural transformational change, M&As, innovative and contemporary learning design and delivery. Leadership and capability frameworks.
Enabling and empowering high performing teams while nurturing a growth mindset, promoting health & wellbeing and a creating a fun-filled learning environment.
Thought leadership speaker; leadership summits, industry events, podcasts and panel interviews. Passionate photographer with national and international membership and awards. Sports coach/player with Monash University for fun and fitness!
E48 - The Case for Incremental Change | Podcast with David Altman
20 Jul 2023
00:37:00
Welcome to episode 48 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, my guest is David Altman; The Chief Research and Innovation Officer of the Center for Creative Leadership (CCL), a global non-profit organization with offices throughout the world (www.ccl.org). David oversees global research, partnerships and innovation, and portfolio/leadership solutions with a particular focus on EDI.
With extensive leadership and research achievements, David was selected as one of 40 Americans for the three year W.K. Kellogg Foundation National Leadership Program.
A prolific author of many articles on leadership and change, today David and I chat about the case for incremental change as an effective approach to successfully managing complex changes.
I am grateful to have David chatting with me today.
Topics include :
What's the case for Incremental change?
Examples of transformative incremental changes including ChatGPT.
Concept and advantages of small wins.
What's the power butterfly effect and its compounding effect.
Overview of Improvement Science methodologies.
Industries that take real advantage of incremental change.
The role of communication in driving incremental change and navigate through he status quo bias .
A brief list of pros and cons of incremental change.
Measuring success for incremental change.
David's key takeaways and advice to the change practice community.
and much more.
About David (In his own words)
David Altman, Ph.D., is Chief Research and Innovation Officer of the Center for Creative Leadership (CCL), a global non-profit organization with offices throughout the world (www.ccl.org). He oversees global research, partnerships and innovation, and portfolio/leadership solutions. He also facilitates leadership development programs, particularly with senior teams and on topics related to EDI. Before joining CCL, he spent 20 years working in academic medical centers. He received his M.A. and Ph.D. degrees in social ecology from the University of California, Irvine and his B.A. in psychology at the University of California, Santa Barbara. He is Adjunct Faculty at Wake Forest University. He was selected as one of 40 Americans for the three year W.K. Kellogg Foundation National Leadership Program. He rode his bicycle from California to North Carolina to raise public awareness about hunger and endowment funding for an international hunger relief organization. He is a Fellow in three divisions of the American Psychological Association and a member of the Society of Public Health Education and Academy of Behavioral Medicine Research.
E47 - People-Centric Change - Podcast with Jennifer L. Bryan
04 Jul 2023
00:41:16
Welcome to episode 47 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, my guest is Jennifer L. Bryan; a TED speaker, Author and the Vice President of the Association of Change Management Professionals UK.
With over 20 years of work across various industries and organizations, Jennifer helps clients through taking a practical approach, combining her coaching expertise with a focus on the behavioral aspects of change. A firm believer that learning and change go hand in hand, Jennifer has developed the ABChange Model; a unique change framework based on established theories of leadership and change.
In today's episode, Jennifer and I chat about people centric change; a topic Jennifer is very passionate about and wrote a whole book focusing on that.
I am grateful to have Jennifer chatting with me today.
Topics include:
What's people-centric change?
What some of the perceptions of people about change.
Cooking "change" in the kitchen
Leadership change empathy as a change enabler
Examples of effective sponsorship
Champions network, fine. But implement well.
Lead and lag change benefits indicators
Ways to measure people centric change success
Genuine intent to engage with employees
Jennifer's key takeaways
And much more...
About Jennifer (In her own words)
Jennifer Bryan is a published author, TEDx and global speaker and Managing Director of Change and Leadership, who has worked with nearly 40 different organisations across multiple industries. She is also a Vice President of the Association of Change Management Professionals UK. She has a passion for putting people at the heart of the decision making room. She has developed a holistic approach to change and created a unique leading change framework, the ABChange Model and uses her commercial insight to help lead people in change.
Jennifer is author of Leading People in Change – A practical guide (Feb 2021), contributing chapter author in Managing Change During Unprecedented Times (Mar 2023), book review on Elemental Change: Making stuff happen when nothing stands still by Neil Usher in Corporate Real Estate Journal vol. 11.1, regular writer of industry journal articles in Workplace Insight Magazine and AshleyKate HR News, peer reviewed articles Successfully Managing Change in the Workplace in Corporate Real Estate Journal vol. 8.1 (Oct 2018), Journey of Leadership in the Workplace in iCroner (Sept 2014) and Lead Behaviour in Coaching at Work (Jul 2012).
Jennifer has been interviewed by multiple industry podcasts and presented at TEDx Scunthorpe, Women in Technology Global Conference, University of Reading Henley Business School of Management Conference and Alumni masterclasses, Association of Change Management Professionals (Global and UK), and Loughborough University, to name a few.
E46 - The Evolution Of The Change Practice Manager - Podcast with Douglas Flory
17 May 2023
00:36:30
Welcome to episode 46 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, my guest is Douglas Flory; a passionate global change expert who has decades of experience in the areas of Transformational Change.
An active contributor to the global change practice community, Douglas is a believer that "change is never complete; it is a journey that people continue to move through as change occurs in every process, policy, or habit".
In this episode, Douglas and I chat about the evolution of of the change practice and what new expectations are from the change practice community.
I am grateful to have Douglas chatting with me today.
Topics include:
The current global awareness of the change practice
Transitioning into change as usual not BAU.
Are change managers prepared to take on the next challenge ?
Change management is leaving the teen age years.
The move from a doer to a coach, advisor or enabler
AI as a change management tool
How to gain change management experience
Douglas's advice to the change practice community
And much more
About Douglas (In his words)
🔎 𝑀𝑒: Trusted authority and global expert located at the intersection of 'Change & You" for two decades
🧭 𝑇ℎ𝑒 𝑊ℎ𝑎𝑡, 𝑊ℎ𝑦, 𝑎𝑛𝑑 𝐻𝑜𝑤: Navigating an organization—its people, technology, culture, and processes— through transformational change is as much art as it is science. It blends human-centered methods, data-informed results, tested experiences, and tailored business criteria. Packaged together, this leads to the creation of strategies and tactics that successfully enable people to adopt and adapt to new ways of working empathetically. Change is never "complete"; it is a journey that people continue to move through as change occurs in every process, policy, or habit.
🔭 𝑉𝑖𝑠𝑖𝑜𝑛 𝑆𝑡𝑎𝑡𝑒𝑚𝑒𝑛𝑡: “to foresee a solution to the new so that it casts a light for others to advance through ambiguity”. Serving as a Coach/Mentor, Consultant, Instructor, and Leader, I have 20+ years of experience leading organizational transformations, change readiness, user experience, communications, training, continuous improvement, project management, data analysis, and strategies.
🔑 𝑉𝑎𝑙𝑢𝑒𝑠: 1. People are engaged and prepared to adopt new ways of working. Success is not just about deploying great technologies, policies, or processes; success is seeing people succeed using your new solution 2. Having a Growth Mindset to keep learning new things and share best practices via Servant Leadership to help others be successful 3. Being innovative, data-influenced, and strategic as you collaborate with others in your daily work
E45 - Sustaining Change Through People - Podcast with Professor Julie Hodges
03 May 2023
00:31:27
Welcome to episode 45 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, my guest is Julie Hodges; A professor of Organisational Change, an Author and a leading Change Management Influencer .
Through her extensive work in both global businesses and academia, Julie's area of interest and research is the impact of change on people and how to gain their commitment and ownership to change.
As an author of many books including the book 'Managing and Leading People through Change', Julie shares her extensive wealth of research based knowledge on the theory and practice of sustaining change through people.
In this episode, Julie and I chat about the direct link between the way we manage change in the workplace and employee engagement.
I am grateful to have Julie chatting with me today.
Topics Include:
The 'ghosts' of change in the organisation
The key role of middle management in managing change
The change experience as a measure of success or failure
Ways to adapt change models to the context
Organisations develop their own change framework
Uncertainty is normal
Change is everyone's business
Top down vs co-created change
Why change has sometimes bad press
Julie's invaluable advice to the change practice community
And much more...
About Julie (In her own words) As a leading expert in organisational change I have worked extensively at a strategic level in academia and in the global business world in the field of organisational change and transformation.
I am an experienced consultant, coach and a facilitator of individuals, groups and businesses facing and going through change. My particular area of interest and research is the impact of change on people and how to gain their committment and ownership to change. I am the author of several books including ‘Consultancy, Organizational Development and Change’, ‘ Managing and Leading People through Change’ (Kogan Page); Sustaining Change in Organizations(Sage) and ‘Employee Engagement for Organizational Change’ (Routledge) and ‘Organization Development: how organizations change and develop effectively’ (Palgrave McMillan). My latest book is ‘Reshaping the HR: the role of HR in organizational change’.
My work has including designing and delivering workshops on sustaining change for a number of organizations worldwide and also leadership programmes for women in Middle East, Asia and UK.
I am a Principal Fellow of the Advance HE (previously HEA), an Academic Fellow of the ICMCI, a Certified Management and Business Educator (CMBE), a Senior Fellow of the FME (Foundation for Management Education) and an CMCE (Centre for Management Consulting Excellence) Associate.
A firm believer in the power of collaboration, Naomi is dedicated to sharing her knowledge and experience in organizational change management. Her passion lies in helping organizations become more effective at designing, implementing, and managing change.
In this episode, Naomi and I discuss her book, and explore various topics related to how people working together can make a difference, why it's important, and practical strategies for harnessing this collective collaborative power to achieve meaningful and positive change.
I am grateful to have Naomi sharing her thoughts with me today.
Topics Include : The book : The Power of People Collaborating.
What's collaboration in the business of change?
Why collaboration is not easy.
Key prerequisites for successful collaboration.
The neuroscience of collaboration.
Change stages during which we need to collaborate.
The perils of fixed change mindset
Capitalizing on digital collaboration tools.
Timely vs untimely resistance
How to collaborate in the times of Hybrid ways of working
Naomi's advice to the change practice community.
And much more..
About Naomi (In her own words) An experienced Organisational Change Manager specialising in the design and delivery of tailored change implementation strategies. Naomi started her change management career in 2007. She is currently the Director of Organisational Change at the Department of Justice in the Tasmanian State Service.
In 2022 she launched CMO-1 (www.cmo-1.com), a change management advisory service to realise her vision. Naomi creates, skilfully curates and distributes content to build change capability for people and organisations to be excellent change makers.
She believes in the power of collaboration and is passionate and keen on imparting her knowledge and experience in organisational change management so that organisations become better at designing, implementing, and managing change.
She is an Accredited Change Manager Master and a Change Management Practitioner. Naomi holds a Master of Business, Graduate Diploma in Management and a Bachelor of Commerce.
Naomi is a people manager with many years’ experience and has led change teams and held responsibility for enterprise-wide change frameworks. She has worked in many functions in business including procurement, finance, HR, risk management, information management and project management. Sectors Naomi has worked in include telecommunications, the electricity supply industry, professional performing arts management, emergency services and marine resources
Welcome to episode 43 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, my guest is Pippa Hague; Principal Consultant at NeuroPower Group and Co-Founder at Change As Usual.
Through her practice and delivery, Pippa aspires to integrate neuroscience and behavioural economics to the world of enterprise change delivery while having some fun on the way. Pippa's key focus is to build stronger and more humanising practices with innovative companies.
In this episode, Pippa and I chat about change as usual as a key driving change force within organisations and ways to manage it and lead it.
I am grateful to have Pippa chatting with me today.
Topics Include
What is Change as usual?
The shift in change leadership construct
How do you build Change As Usual management capability
Implications of normalising Change As usual
The critical role of middle manager
The Change As Usual mindset
The Tight Loose Tight approach
Measuring Success for Change As Usual
The role of the Change Champion in the Change As Usual
Which industries are 'better' at managing Change As Usual
E42 - The Real Value of Change at Work | Podcast with Helen Palmer
14 Mar 2023
00:42:45
Welcome to episode 42 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, my guest is Helen Palmer; Author, a Learning Thinker and and an Experience Creator.
With a deep appreciation for the complexities individuals and teams tangle with, Helen holds spaces for people to try on new ideas, behaviours and protocols to help them thrive through change.
In this episode, Helen and I chat about change value literacy in the workplace, deeper understanding of the why this is critical and ways to help us unearth the many layers of change value.
I am grateful to have Helen chatting with me today.
Topics Include :
Value vs values vs benefits .
Value literacy; what change value is not.
How do we unpack the value hierarchies for a change in the workplace.
'Change is not the value; the value is the value'.
Value is in the eye of the beholder.
What's the value exchange within the context of change?
What's an MVP value?
How do we measure change value?
How to capture change value stories.
Practices that potentially create negative change value.
Helen's value realization tools.
Helen's valuable piece of advice to the change practice community.
And much more...
About Helen
Helen Palmer believes that people have a lot of potential and knowledge that is locked up and unavailable to have a positive impact. She’s motivated to do something about that. She helps people learn so something different is possible.
With a deep appreciation for the complexities individuals and teams tangle with, she holds spaces for people to try on new ideas, behaviours and protocols so they might thrive through change. Like a Swiss Army knife of expertise, Helen performs her magic through facilitating, advising, designing, teaching, coaching and writing.
She's very curious about people, what brings them joy and how they contribute to our shared world - so sessions and conversations with her are never boring. She shapes changing experiences that have a dash of originality, a dose of pragmatism and a sprinkling of kindness.
E41 - Irrational Change - Podcast with Edwina Pike
01 Mar 2023
00:45:31
Welcome to episode 41 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, my guest is Edwina Pike; A change thought leader, a behaviouralist and a self proclaimed change wizard.
Leading the Irrational Change organisation, Ed is the architect and innovator behind a transformational approach full of behaviour based brain hacks and strategies that put organisations back in control.
In this episode, Ed and I chat about how Irrational Change exposes some of the common myths around change practices and promotes practical ways to manage change more effectively.
I am grateful to have Ed Pike chatting with me today.
Topics include:
Change happens at the speed of trust
The myths of rational change management
What's irrational change?
How scammers capitalize on human behavior defaults
We are "predictably irrational"
Ed's go to assumptions when it comes to influencing stakeholders
Change below the threat threshold
Our "moments of choice" at work
The importance of the tribal leaders within each organisation
The measure of a change leader's conviction
It's not the industry; it's the culture
Ed's frustrations with the current change methodologies
Ed's pieces of advice to the change practice community
And much more...
About Ed (In her own words)
At Pike Squared, we create innovative execution strategies that transform your organisation. We help you make the impossible, possible, the hard-to-do stuff.
We specialise in leadership, culture and changing behaviours, where your value realisation is dependent on someone, somewhere choosing to do something differently.
We help you work smarter, not harder, and achieve your strategic outcomes. Right the first time.
At Irrational Change, I am the leader, architect, and innovator behind a transformational approach full of behaviour-based brain-hacks and strategies that put you back in control. The same approach we use in Pike Squared, available to you and your teams.
Look out for our daily must-have insights and cartoons at www.linkedin.com/company/irrationalchange/
I am an innovator, engaging speaker, storyteller, and thought leader who loves to mentor and grow others.
Passionate about: * Transforming businesses, working smarter not harder to achieve repeatable, successful change * Being effective and efficient in delivering behaviour and cultural change * Helping you lead and motivate teams to make the impossible, possible * Sharing my knowledge and experience whilst learning from others * Building inspiring leadership through mentoring and coaching * Creating the environment for teams to be successful * Getting to the root cause of the issue or challenge * Delivering practical insightful solutions
E67 - What's Organizational Change Management? - Podcast with Paula Anastasiade
10 Jul 2024
00:39:57
Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals in the field.
Today, I am thrilled to welcome the change professional, Paula Anastasiade! Paula is a seasoned Organizational Change Manager with a wealth of experience in ERP implementations, technology deployments, automation, mergers, and acquisitions.
Through her extensive expertise, Paula is always invited to offer invaluable advice to senior executives on key change management components, including change strategy, adoption, and communication.
In this episode, Paula shares her profound knowledge and insights on organizational change management.
We discuss the bedrocks of effective change management: leadership, stakeholder engagement, communication, and organizational change capabilities.
I am grateful to have Paula chatting with me today. 🌟
E40 - A CEO's Outer Game of Change - Podcast with Frances Cawthra
15 Feb 2023
00:44:24
Welcome to episode 40 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, I am beyond thrilled to chat with Frances Cawthra; Chief Executive Officer for Cenitex , a thought leader and an amazing human.
With a wealth of leadership experience in both public and private sectors, and leading complex and technology based organizations, Frances's secret recipe for success is her relentless focus on helping people and stakeholders succeed.
In today's episode, Frances shares with me her views on the outer game of change. An episode never to be missed!
I am grateful to have Frances chatting with me today.
About Frances Chief Executive Officer Frances has a wealth of leadership experience in both the public and private sectors. She draws on extensive experience in information technology, large transaction processing centres, customer contact centres and client relationship management.
Frances has held the position of Chief Executive Officer of Cenitex since July 2019. Cenitex provides shared information and Communications Technology (ICT) services to the Victorian public sector. It enables departments, agencies and more than 55,000+ users to deliver services for the Victorian community.
Prior to joining Cenitex, Frances was with the Australian Taxation Office (ATO) for 14 years and for the last 7 years held the role of Chief Financial Officer. As Chief Financial Officer she managed a $3.6 billion operating budget and a capital budget in excess of $180 million including a property portfolio of approximately $300 million. Frances led several business divisions within the ATO, comprising very large workforces of up to 7500 employees across 36 national sites.
Frances’s roles in the ATO provided her with a strong understanding and appreciation of public service ethics, delivery to government and the community.
Each of her roles has included regular appearances at Senate Estimates, frequent appearances at other committees of enquiry such as the Joint Committee of Public Accounts and Audit (JCPAA) and regularly briefing Minister’s and their advisors.
Frances has held various committee positions over her career including the Australian Bureau of Statistic 2021 Census Board, the Victorian State Revenue Committee and the Federal Circuit Court Audit and Risk Committee.
E39 - Making Sense of Change Management | Podcast with Esther Cameron
01 Feb 2023
00:53:11
Welcome to episode 39 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, I am thrilled to chat with Esther Cameron; Author of Making Sense of Change Management book, consultant, and a thought leader focused on re-visioning change management in these strange times.
In today's episode, Esther and I tackle many topics from her book as well as the current trends and practices that are shaping the trajectory direction of the change management practice.
I am grateful to have Esther chatting with me today.
Topics include:
The new organisational paradigm
The core of change management
Change manager as influencer
Change Manager's role in self organising businesses
The new workforce and change
How to use Making Sense of Change Management book
Organisational Change as collage
Each Change Manager is unique
Managing Change in a diverse workplace
Principles of complex adaptive systems
What it takes to create less silos
A soccer analogy
The book sixth edition content
And much more...
About Esther (In her own words) I partner with leaders and their communities to shift the working paradigm towards healthy, regenerative, dynamic ways of working in these challenging times. I work via disciplined consulting/partnering assignments, 1:1 and 1:team coaching/'speaking partner' arrangements, online or IRL events and by writing posts, articles and books.
In this I bring 25+ years' experience of supporting change in a wide variety of Corporate, Government and Entrepreneurial settings in the UK, Europe, the US and South Africa. A key passion of mine is to enable leaders (stewards/facilitators) and their teams to stay with difficulty and complexity, and the anxieties this can provoke - long enough to discover how this unlocks new levels of trust, meaning, capability and creativity within teams and organisational systems.
Most recently I have been supporting small and growing enterprises in the tech, retail and education sectors.
I work very simply: by getting to know people, listening to their perspectives, discovering what's true and what's wanting to happen, and enabling fresh, dynamic conversations at various levels and in various combinations. With the right supports in place, this can begin to open up a new way through, towards a healthier, more effective and regenerative paradigm for working together (see website: www.simpleconnectedconversations.com).
E38 - Safeguarding Mental Health During Change - Podcast with Dr. Temre Green
18 Jan 2023
00:40:15
Welcome to episode 38 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
Today, I am delighted to chat with Dr. Temre Green ; an organisational psychologist, change management consultant, and a corporate leader.
Recognised by Westpac Banking Group as a Top Woman of Influence, Temre has designed and planned strategic transformation programs that help Australian businesses become stronger during change.
In this episode, Temre and I chat about the important topic of safeguarding our mental health during change in the workplace.
I am grateful to have Temre chatting with me today.
Topics include:
What is mental illness
Top 9 Contributors to workplace mental illness
The country with the highest share of workplace mental illness
Potential Excessive demands by change practitioners
Management of demands on Sponsors
Practical ways to assess mental health in the workplace
Mental illness vs fatigue and burnout
The impacts of minimum psychological safety during change
Temre’s advice to change practitioners
And much more
About Dr. Temre Green Dr. Temre Green’s background spans 20 years in organisational psychology, management consulting, change management and corporate leadership.
She has designed, planned and delivered business strategy and transformation programs that were driven by a range of factors, such as digital innovation, growth, compliance, regulations, restructures and economic downturns.
Temre was recognised by Westpac Banking Group as a Top Woman of Influence, as well as the 2019 Business Bank Fellow for her innovative proposal to help make Australian businesses stronger.
E37 - Neuroscience for Organizational Change - Podcast with Hilary Scarlett
23 Nov 2022
00:49:51
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
Today, my guest is Hilary Scarlett; International speaker, consultant and author on change management and neuroscience. Hilary’s book Neuroscience for Organizational Change is an excellent and practical evidence-based guide to managing change.
Based on science and research, in this episode, Hilary and I chat about the importance of understanding how our brains work when it comes to managing change and uncertainty in the workplace.
I am grateful to have Hilary chatting with me today.
Topics include:
Our crave for certainty
Why we are wired to look for negative signs
How to manage our inherent biases when facing change
The power of effective communication and storytelling
Too much or too little communication
SPACES : Hilary’s change framework
Providing people a level of Autonomy and Control
Ambiguity Competence
Social inclusion vs social exclusion
Hilary’s advice for change managers
and much more
About Hilary (In her own words)
Hilary’s work has spanned Europe, the US and Asia and concentrates on the development of people-focused change management programmes, coaching and employee engagement
Specialties: change management employee communication employee engagement leadership coaching (Inst of Leadership & Management accredited)
E36 - Coaching for Change - Podcast with Ro Gorell
09 Nov 2022
00:45:19
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
Today, my guest is Ro Gorell; and established global High-Performance Coach, Author and a Change Expert.
Having been a business leader & change specialist for over 30 years, Ro has first-hand experience of the challenges leaders face during transforming their organisations.
Being an expert in coaching teams through change, in this episode, Ro and I chat about the complexity of leading change, various strategies to coach teams through change and role of the change managers to contribute to the Organisational behaviour.
I am grateful to have Ro chatting with me today.
Topics include:
Strategies for effective coaching
Coaching through change discomfort
Change Management as a talent capability
How to grow adaptable teams
Roles of leader during change
Culture change vs Behavior change
Ro's books
Ro’s advice for change managers as coaches
and much more...
About Ro (In her own words) Too often, I hear leaders say they wish they knew how to make change simpler. Following the outbreak of COVID-19, the challenges of adapting to a fast-changing world have increased. Remote teams and working from home have added even more complexity into the mix.
Do you lead a team or a group of team leaders?
Today's world is complex and changing rapidly, with 80% of organisations operating almost wholly in teams.
Team literacy is now an essential competence for all team leaders. Today's challenges need collaborative teams.
How do you lead change, balancing the 'soft' and 'hard' aspects, especially with remote teams? How can you do this in a rapidly changing environment?
Here's how: ✶ CO-CREATE THE CHANGE WITH YOUR PEOPLE ✶ ✶ COACH TEAMS, SO THEY CAN NAVIGATE CHALLENGES ✶ ✶ HELP TEAMS CREATE CLARITY OF PURPOSE ✶
I help business leaders and their teams work together on change outcomes that deliver value for stakeholders.
Having been a business leader & change specialist for over 30 years, I have first-hand experience of the challenges leaders face transforming their organisations.
What is our offer? ► Coaching Teams Through Change • Helps teams navigate challenges of today's hyper-complex and fast-changing world • Enables teams to create better processes for decision-making, communication and organising work • Supports teams to work more effectively with other teams • Helps teams develop greater clarity of purpose • Supports teams becoming 'future fit'
► Leading Transformation in the Digital World • Increase confidence in your ability to leverage tools and models to lead transformational change within your organisation • Learn concepts and skills you can apply in your daily work with great success • Gain insights and moments of revelation, as well as discover areas where you can improve as a leader • Learn strategies for leading change and dealing with 'pushback' or negative attitudes towards change • Tools and techniques for improving team collaboration and communication
E35 - Bad Change - Podcast with Peter Phan & Gilbert Kruidenier
26 Oct 2022
00:35:30
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
Two great minds who worked together to publish a book Bad Change that is fun, easy to read and full of practical pieces of advice and effective tips to avoid bad change.
In this episode, as well as chatting about their drive to write Bad Change, Peter and Gilbert share their thoughts on better ways to create good change in the workplace.
I am grateful to have Peter and Gilbert chatting with me today.
Topics include
1. The idea behind the book Bad Change
2. The usual change characters in the workplace
3. Characteristics of bad change
4. Are change managers superheroes?
5. What writing a book about change can teach us
6. What change managers need to learn from other practices
7. The value a change manager can add
8. Advice to the change practice community
And much more
About Peter (In his own words)
I simplify the complexities of organisational change into engaging videos and visuals that help to implement and bring change to life. Whether it's an organisation-wide transformation, that key initiative everyone talks about or an overdue IT project, I've helped them all to 'get visual'!
About Gilbert (In his own words)
Change | Quality & Safeguarding | Human Rights | Communication | Helper of people and animals | Proud co-author of "Bad Change - 50 ways Change doesn't work", The Chameleon Cards and Purpose in Practice.
E34 - The Change Superhero - Podcast with Sharon Connolly
12 Oct 2022
00:41:16
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guest today is Sharon Connolly ; a multi time winner of Microsoft MVP award, an experienced change practitioner and a training professional.
As a Microsoft MVP, Sharon is a global specialist in creating top class change and communication artefacts as well as delivering specialist training workshops that have proven to be of great value not only to the Australian but to the global change practice community as well.
In this episode, Sharon and I chat about the power of 'visualizing' our information and messaging to further enhance the change experience for businesses and clients.
I am grateful to have Sharon chatting with me today.
Topics include
Change Superhero templates
Power of visualising your strategy on a page
The uphill struggle of starting from scratch
Structure information like an ebook
Use PowerPoint to alleviate pain-points
PPT for instructional design and communication
Superhero way to solve problems
Sharon's change management advice to the change practice community
Sharon's free courses
and much more...
About Sharon (in her own words) n accomplished Change Manager and training professional. (PROSCI). Financial services experience; regulatory compliance, remediation, system roll-outs across multi-brands. loving working at AMP!
With a side-hustle delivering awesome courses creating infographics, videos and great artefacts for change and project professionals. See www.changesuperhero.com.au for a portfolio of work and free downloads.
An enthusiastic networker. Founder of YourWavelength corporate women’s networking and serving on the committee at the Change Management Institute.
Known for: -Getting things done -Leveraging technology to produce attractive, functional collateral -Keeping it succinct. Plans on a page -Revealing the metrics. Presenting tangible evidence of the progress and effectiveness of change
*End-to-end design, delivery and adoption transformation projects for MNCs across many industries in APAC and Europe. Experienced in LEAN and Agile change deployment.
*Excellent stakeholder engagement, building and maintaining relationships at the highest level.
*Outstanding Microsoft Office Skills. (Former Microsoft Expert Trainer and MVP.) Highly skilled in Excel data analytics, impactful PowerPoint infographics, training material in Word, as well as SharePoint design skills.
*Impactful presenter with excellent delivery skills. Media experience with corporate videos, TV and radio interviews. (UK Channel 4 and BBC news, Channel News Asia).
*Served on the board of Asia Professional Speakers for two years. Certified Speaking Professional (CSP) awarded by NSAA in 2015.
E33 - How Managing Change impacts Employee Experience - Podcast with Tonille Miller
28 Sep 2022
00:25:18
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guest today is Tonille Miller; a Global Transformation and People Experience Leader
As an organizational psychologist and strategist, Tonille has been helping and partnering with leaders to drive the optimal performance of themselves, their people and organizations.
In this episode, Tonille and I chat about the critical and unavoidable strong link between the way we manage change and its impact on the employee experience.
I am grateful to have Tonille chatting with me today.
Topics include
Strong Link between change experience and employee engagement
Practical approaches to a successful change
Our human needs for autonomy
Incentives for sustainable change
Neo-Behavioural approach to change
Ways to understand employees’ intrinsic motivation drivers
The role of the middle manager in the change management experience
Examples of badly managed change.
The strategic role of the change manager in an organisation
And much more
About Tonille (in her own words)
I've spent over 15 years as a consultant, organizational psychologist, and strategist. I advise and partner with leaders to drive the optimal performance of themselves, their people and organizations.
My focus is on change management, employee experience, hybrid/remote work, culture, future of work, digital transformation, leadership coaching, organizational effectiveness and strategic communications.
In addition to various podcasts, shows and speaking engagements, I've been featured in publications like The Huffington Post, Nasdaq, TechFunnel, Thrive Global, Employee Experience Magazine and the American Journal of Health Promotion.
E32 - Change Burnout - Podcast with Dr. Jacqueline Kerr
07 Sep 2022
00:32:00
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guest today is Dr. Jacqueline Kerr; A Behavior Change Scientist, TEDx and Keynote Speaker.
Dr. Jacqueline is in the top 1% of most cited scientists worldwide who specialises in helping organisations with behavior change or burnout strategies.
As a burnout survivor herself, Dr. Jacqueline is on a mission to prevent burnout in other working moms and to change the narrative that burnout is an individual problem.
I am grateful to have Dr. Jacqueline chatting with me today.
Topics include
Dr. Jacqueline’s personal story of burnout
What is a change burnout?
How to identify symptoms of burnout
Consequences of managing change poorly
The 12 Stages of burnout
The Implementation Science model as a tool to help understand barriers to change
Learning Collaboratives
The role of middle management in helping their teams
How to unpack resentment in the workplace
The benefits of being a change (outsider) contractor
Advice to the change practitioners in regards to burnout
And much more
About Dr. Jacqueline (In her own words) In 2018, I experienced severe burnout that resulted in me leaving my job as a public health professor. I am in the top 1% of most cited scientists worldwide but being a leader, mom and wife was challenging in the competitive world of medical science research. I was sad to leave a field I was so passionate about; using behavior science to help communities be healthy. I still support researchers writing grants for the National Institutes of Health and other health agencies worldwide. At first, I blamed myself and felt like a failure. My inner critic was screaming at me 24/7. I started to read about changing my mindset, letting go of authoritarian parenting, and learning my love language. I benefited greatly from coaching. And even did stand up and improv comedy. But as I read about being a better leader I learned about the maternal wall and the motherhood penalty, that are particularly prevalent in STEMM. I had not realized I was burned out at the time, but as I learned about the conditions that lead to burnout it hit me that the causes and solutions for burnout are different for women. That burnout and DEI align. I am now on a mission to prevent burnout in other working moms and to change the narrative that burnout is an individual problem. It is a systemic problem that needs strategic multi level solutions. As part of my effort to spread this message, I spoke on the TEDx stage: How to stop burnout before it starts. I host the podcast Overcoming working mom burnout & I write and speak regularly about burnout and behavior change. I can help your organization in several ways: 1) take advantage of all the free resources on my website www.DrJacquelineKerr.com 2) hire me to ignite impactful change in your organization through an engaging keynote about my story, my science and my solutions 3) allow me to provide you with a comprehensive strategic plan for burnout prevention in your employees that aligns with your DEI, wellness, and leadership development goals and provides evidence-based solutions and processes to ensure individual, team and organizational change 4) let me perform a behavioral analysis of your DEI, leadership or wellness programs (internal or external) and provide evidence based behavior strategies to impro
E31 - UNMUTE your change practice voice - Podcast with Heather Hansen
24 Aug 2022
00:27:07
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guest today is Heather Hansen; A TEDx Speaker, an author, and a global communication expert.
Through her passionate work, Heather helps leaders show up, speak up, and inspire action in a changing world with a particular focus on fostering unmuted communication cultures.
In this episode, as well as chatting about her book Unmuted, Heather and I chat about how and why it is important that we unmute our voices as change practitioners.
I am grateful to have Heather chatting with me today.
Topics include
How to Unmute your voice
Claim your spot at the table
How can change managers inspire action
What Confident change managers do
Know thy stuff and thy audience
How do you identify the real influencers
Your work is worth sharing; own it
Heather’s advice to change managers to be effective communicators
And much more…
About Heather (In her own words)
I help top global leaders show up, speak up, and inspire action in a changing world. I focus on fostering unmuted communication cultures where every voice is heard, resulting in greater inclusion, innovation and efficiency across remote and global teams.
Along with private leadership communication coaching, I facilitate group training courses and consult on a number of topics related to global communication.
IN THE NEWS I am an outspoken advocate for global voices and my views on global communication have been featured in NPR (USA), ABC Radio National (Australia), Quartz (QZ.com) and multiple print and radio outlets in Singapore, including The Straits Times and CNA938. Check my "Featured" section for links to recent media appearances.
BOOKS I am author of the book Powerful People Skills and UNMUTED
TEDx My 2018 TEDx talk "2 Billion Voices: How to speak bad English perfectly" has over 100,000 views and I'm always pleased to hear from language specialists and university professors who tell me they refer to it in their classes. You can find it on TED.com.
GLOBAL CLIENTS Chevron, MasterCard, Bayer, Novartis, Amazon Web Services, BD, L'Oreal, Singtel, BNP Paribas, Lundbeck, Kuehne + Nagel, Singapore Airlines, Scoot, Kelly Services, INSEAD, Zain and many others across SE Asia, MENA, Europe and the US.
E66 - The Change Mindset - Podcast with Nick Tasler
26 Jun 2024
00:50:10
Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals in the field.
Today, I am excited to have with me Nick Tasler, a global thought leader, organizational psychologist, and the #1 best-selling author of four counter-intuitive books on the art and science of making decisions and leading change.
Nick is renowned for his unique insights and dynamic style, benefiting top organizations like General Electric, Microsoft, and JP Morgan, A sought-after speaker and consultant, Nick is also an expert writer for the Harvard Business Review. His work has been featured in The New York Times, The Atlantic, and The Financial Times, and he has appeared on multiple TV channels.
In this episode, we dive into Nick's fascinating journey and explore his perspectives on decision-making and leading change. We will touch on two of his influential books, "Domino" and "Ricochet," uncovering how their insights can help us navigate the complexities of organizational transformation and turn challenges into opportunities.
Join me for an enlightening conversation with Nick Tasler and discover how to embrace change and make impactful decisions in your professional and personal life.
About Nick Nick Tasler is an internationally acclaimed thought leader and— [Sorry for the interruption. My “official” bio continues below and, fear not, it is chock full of the requisite self-aggrandizement and third person references to my many, many accolades. But before I attempt to convince you that I am the Batman of business thought leaders, let me tell you who I am in real life. I’m a dad, a husband, and a total geek about the science of human nature. My dream is to spend every working moment writing and speaking about the latest and greatest insights that help us turn unpredictable changes into meaningful and exciting adventures. So, yeah, I guess I’m living my dream. Maybe my dream and your dilemma should hook up sometime and…ya know, grab a coffee and a gluten-free bagel or something?
Now back to our regularly scheduled list of things I would never ever say to someone I just met…]
Nick Tasler is an internationally acclaimed thought leader, organizational psychologist and the #1 best-selling author of four counter-intuitive books on the art and science of making decisions and leading change. He is also an expert writer for the Harvard Business Review and his work has been covered by The New York Times, Bloomberg Business Week, The Atlantic, Inc., U.S. News & World Report, The Financial Times, Fox Business, and Forbes; as well as NPR, the BBC, NBC, ABC, and CBS.
Nick’s original insights and dynamic style have benefited the world’s most respected organizations ranging from General Electric, Microsoft, JP Morgan, Novo Nordisk, Wells Fargo, the Royal Bank of Canada, and UnitedHealth Group to the Wharton School, Yale University, and many more.
Nomadic by nature, Nick and his wife and their four kids live in…lots of places. Sometimes Minnesota. Sometimes Florida. Currently Puerto Rico.
E30 - Implement Change Despite the Chaos - Podcast with Lydia Moussa
10 Aug 2022
00:25:09
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guest today is Lydia Moussa; An author, a global transformation consultant with a PhD in change implementation and the Founder at The Change Hub. As an expert in change implementation, Lydia combines knowledge and evidence from her research to help businesses achieve successful human centered transformational change.
In this episode, as well as chatting about her upcoming book, Lydia and I chat about effective change implementation as key part of the change cycle to help business navigate through the change often ‘messy’ middle.
I am grateful to have Lydia chatting with me today.
Topics include:
The science behind implementation
Common enablers and barriers to effective implementation
Adoption the heart of implementation
Embrace the ‘messy middle’
Don’t set and forget
Purpose driven change plans
Lydia’s concept of ‘Go Live’
Lydia’s upcoming book
And much more...
About Lydia (In her own words)
✅ Expertise Transformation and change expert, Lydia Moussa, combines knowledge and evidence from her PhD in change implementation research, with over 10 years of change experience to help teams achieve successful, human-centered organisational transformation.
Her expertise in change has led her to publish her work in the Journals of Change Management and Implementation Science, speak at national and international conferences, teach the change topic in the Executive MBA at the University of Technology Sydney, and work with leaders to bring change to life.
✅ Experience Lydia has worked as a Transformation Consultant across a wide range of industries and has led a variety of large scale national and global transformation projects across multiple sites and functions, with a diverse range of stakeholder groups. These have involved adoption of digital platforms, transforming organisational culture, rebuilding business workflow and processes, designing and implementing services, building internal change capabilities through training, as well adapting to new ways of working including agile and Human Centred Design.
✅ Approach For successful transformation to occur, Lydia believes time needs to be spent understanding the setting, those involved, their priorities, the objectives of the change, and utilise different evidence-based strategies, according to the needs. Lydia uses approaches such as: - Change Facilitation - Implementation Science - Change Management - Human-Centered Design - Agile Methodology among others.
✅ Innovation Lydia lives to challenge the status quo of change, and aims to move the industry from stepped, linear, silo'ed approaches towards dynamic, tailored, human-centered transformations.
E29 - Build a Change Capability - Podcast with Alex Boulting
26 Jul 2022
00:28:05
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guest today is Alex Boulting ; A trained economist, a Speaker and an Expert in building Change Capability.
A passionate change expert, Alex has developed his practice around helping organisations adapt to the ever changing environments.
In this episode, Alex and I chat about how organisations can adopt a long-term change capability mindset and build the environment to help people navigate through change.
I am grateful to have Alex chatting with me today.
Topics include:
The ingredients of building change capability
Adopt a scientific mindset
Do change basics exceptionally well
We need to revisit our change beliefs
How do you prove that managing change actually works?
What is a 'dynamic capability'?
Change management as an organisational development practice,
And much more...
About Alex (in his own words) I help companies upscale their culture. I believe that every company in the world has the potential to create a positive environment where people can flourish and grow.
I build change capability. Change is not a 'one off' activity it is continuous. My methods help organisations to continually adapt to ever-changing environments.
I join up the dots. Using my 20+ years of experience, wearing a variety of hats and using the best available evidence I amplify the positive core of organisations.
If you have big ideas then I can help make them happen. Culture is all about performance and change. These are my areas of passion and specialty so please reach out to me for a chat…
E28 - Change Management : Make it Simple - Podcast with Karen Ferris
06 Jul 2022
00:31:17
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guest today is Karen Ferris; An Author, International Speaker and an Expert in organisational Change and Resilience.
A rebel with a cause, Karen pushes the boundaries of the change practice profession and challenges traditional ways of thinking.
Today, Karen and I chat about how critical it is to simplify the way we deliver and manage change in the workplace.
I am grateful to have Karen chatting with me today.
Topics include
1 - Why make it simple?
2 - The Simplicity Index
3 - Observations from the field
4 - The consequence of complex
5 - Ways to make it simple
6 - The perils of over-engineering
7 - Karen’s change recipe to keep it relevant and simple
And much more...
About Karen (in her own words)
I am a self-professed organisational change and service management rebel WITH a cause!
I push the boundaries of the profession and challenge traditional ways of thinking. I explore and develop new approaches that are guaranteed to make things better for all.
Acclaimed internationally as an expert in my field, I provide both strategic and practical advice and insights to my audiences.
My ability to share my experience and knowledge ensures that everyone is empowered to make a difference within their organisation. I am obsessed with the people side of change in a world in which change is constant volatile, uncertain, complex and ambiguous. I have the firm belief that resilience in the face of relentless change is key to organisational survival.
2021 saw the publication of the revised edition of the breakthrough publication ‘Balanced Diversity – A Portfolio Approach to Organisational Change’ introducing an innovative framework for ensuring that organisational changes become embedded into the fabric of the organisation.
2019 saw the publication of my second book “Game On! Change is Constant. Tactics to Win When Leading Change is Everyone’s Business". It explores how every organisation can be fit, skilled, capable, supported and well-prepared for constant change.
My third and fourth books “Unleash the Resiliator™ Within” were published in 2020. The handbook for individuals enables everyone to be resilient in the face of constant change. The handbook for leaders enables leaders to create, maintain and sustain an environment in which resilience can thrive.
E27 - Psychological Safety During Change - Podcast with Janko Kotze
10 May 2022
00:31:14
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guest today is Janko Kotze; An Industrial psychologist, international speaker and an expert in organisational development.
Janko has an extensive knowledge and practical experience in managing projects centered around human interest.
Today, Janko shares with me his thoughts on how critical psychological safety in the workplace and especially during our times of continuous change.
I am grateful to have Janko chatting with me today.
Topics include
Google Aristotle Project
Psychological safety audit
Who is responsible for creating a safe workplace?
Psychological safety and performance accountability
From blame to curiosity
Practical ways to increase psychological safety
Team performance
What we learn from sport teams
How change practitioners can help create change psychological safety
And much more
About Janko (in his own words)
I am an Industrial Psychologist with extensive consulting and facilitation experience across the world.
I have designed and delivered impactful people solutions at over 50 organisations - specialising in Elite Team Development, Leadership Development, Talent Management and Organisational Development.
I have delivered keynote presentations in multiple regions and have significant exposure to a variety of organisational and regional cultures (Africa, Europe, US, Asia Pacific and the Middle East).
I believe every person has unending potential and am thankful for the opportunity to pursue my passion of unlocking potential through Human Interest.
At Human Interest our primary purpose is to design and implement systems where everyone can be their natural best and achieve their potential.
We are a specialist business consulting firm of Organisation Development Specialists. We transcend human potential into successful organisational practice.
Our scientific approach, based on solid research, targets measurable indicators associated with high performance.
We work in close cooperation with our clients to build custom-made programmes aimed at transforming individuals, teams, and organisations.
In addition to Human Interest I assist individual athletes and teams to achieve their goals and objectives. I've been studying performance psychology and the mindset of top performers for over 15 years and have had the opportunity to aid athletes to Olympic finals, and teams to record-breaking results.
I am one of only a handful of athletes who have represented South Africa at youth, junior and senior national level. I've competed across the world and have deep insight into the mind of the elite athlete.
I've recently caught onto the sport of CrossFit and am proving to myself every day that there is nothing that you cannot achieve if you set your mind to it - a valuable lesson that I can share from firsthand experience with all people I engage with.
I am driven to positively change lives and am thankful that I can do so through my career.
E26 - Communicating Change Effectively - Podcast with Matt Abrahams
25 Apr 2022
00:29:21
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
My guest today is Matt Abrahams; Communications professor at Stanford University, International public speaker, Author and a fellow podcastor.
A regular TED speaker and a widely sought-after communication guru, Matt’s core work focuses on uncovering the essence of effective communication and public speaking.
Today, Matt shares his thoughts on best ways to communicate change in the workplace.
I am grateful to have Matt chatting to me today.
Topics include:
Matt’s simple structure to communicate with maximum impact
What Kamishibai teaches us about effective communication
Know thy audience
Communication techniques to motivate action
Visual, written and spoken language
Effective communication in the remote work style.
Matt’s presentation hygiene
Comply or disobey expectations at your peril
Start with a story
Psychological safety and Communication
Promoting communication vs restraining
Clarify your communication goal (Information, emotion and action
E25 - Change Management EQ - Podcast with Phil Johnson
13 Apr 2022
00:36:07
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
My guest today is Phil Johnson; The founder of the executive coaching program Master of Business Leadership (MBL). An international coach, speaker and author, Phil specialises in important topics including Emotional Intelligence, Higher Consciousness and Inspirational Leadership.
Today, Phil shares his thoughts on the correlation between Emotional Intelligence and navigating through organisational change.
I am grateful to have Phil chatting to me today.
Topics Include:
Change EQ
By default, change creates conflict
What leaders need to pay attention to in the workplace
The soft skill that can create hard results
How to harness the power of desired results
Change Grit
How change practitioners can inspire teams
Better results through higher consciousness
And much more
About Phil (In his own words) For the past 21 years I have been an executive coach dedicated to helping executives and organizations achieve remarkable results through the development of emotional intelligence, higher consciousness and inspirational leadership. I am Founder of Master of Business Leadership (MBL) executive coaching program. MBL program alumni are living in the US, Canada, UK, Europe, Japan, Germany, Bosnia, Africa, Australia, the Middle East and Saudi Arabia. 📈 Career Revenue $1.5 Billion
★ NEXT STEP ★
✔ Let’s schedule a short meeting to catch up ==> https://calendly.com/mblcoach/chat-with-phil ★ MBL Alumni ★ 📈 "Remarkable revenue growth and career advancement." A. Fasan, MSEE, MBA, MBL, VP Sales CEVA Inc., CA 📈 "Getting your MBL is the best investment you could ever make!" J. Moretti, CRO Fictiv / Board Member / Angel, TX 📈 “Applying the MBL principles has changed my life, professionally and personally.” K. Kaminski, MBL, Global Marketing Exec., Amplitude, CA 📈 "Master of Business Leadership program is invaluable in helping achieve personal and corporate success. The results have been simply amazing." M. Al Mohsin, MBA, MBL, GM, Alshifa Medical Products Co., Saudi Arabia
E24 - It's All About L&D - Podcast with Kylie (McBride) Sinclair
28 Mar 2022
00:35:56
Welcome and thank you for checking in at The Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
My guest today is Kylie Sinclair; Change Republic Co-Founder. Lifelong learner, tech passionate, and a fellow podcaster as well.
Through Change Republic, Kylie, together with her business partner Emily Walker have created a dedicated platform for Learning & Development teams to connect with freelance experts and enable more people to thrive in the digital age and as we navigate the gig economy.
I am grateful to have Kylie sharing her L&D and change thoughts with me today.
Topics include:
The positive Change Experience
Change Republic Platform
What the current Australian market looks for in an L&D specialist.
The key change capability an organisation needs to consider developing.
How Google responded to the remote learning needs.
3D Learning Experience
L&D capabilities for the next 5 years
What we can learn from social media to enhance the learning experience
The fight for attention
Pitch your capabilities in creative ways
And much more
About Kylie (In her own words)
Change Republic Co-Founder. Lifelong learner, tech passionate, podcaster at learning to thrive, resilience found by the ocean. I love being a part of creating great learning experiences that help businesses and the people in them flourish.
Emily and I also believe the gig economy is in full swing and contract/project work will continue to grow, but with this can also come uncertainty as job risk increases. We believe that if we can provide a dedicated platform for L&D teams to connect with freelance experts it will enable more people to thrive in the digital age and as we navigate the gig economy.
I am making a conscious choice to live life on my own terms. My dream scenario would be to create highly skilled and well paid jobs in our home towns, jobs that don't exist today. We would love to enrich the regional communities that have given us so much.
Beyond that I would like our business to evolve into a global learning community with great work is at its heart. My dream is that we can be a part of learning becoming a full multimedia experience, I call it gorgeous learning. I would love our community to be a source of inspiration for learning creators. A place where both the people and the work they do inspires others to create new and fabulous ways to engage learners.
Welcome and thank you for checking in at The Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
Today, my guest is Gaurav Gupta; an international author, speaker and a change strategist. In this podcast, Gaurav and I discuss some key topics from the recent book Change where Gaurav has coauthored writing with John Kotter.
At Kotter International, Gaurav combines his global experience of a career in strategy execution, with current research on the emerging science of change, to help companies mobilize their people in pursuit of transformational change.
I am grateful to have Gaurav sharing his thoughts with me today.
Topics Discussed:
Definition of uncertainty
World Uncertainty Index
How to Activate the Thrive Channel
Kotter's 4 Pillars of effective organisational change
Kotter's dual operating system
From disruption to adoption
why do we adopt some changes ?
Change management is more of a capability than a stand alone workstream.
And much more.
About Gaurav Gaurav is a strategy and change execution professional who combines data-driven, analytical approaches with deep expertise in change leadership to advise businesses across industries on successful implementation of their most important strategic and operational initiatives. He is passionate about continued learning with an intense curiosity to explore and deconstruct complexity and uncertainty
Gaurav is the co-founder of Ka Partners and an affiliate at Kotter International. At Ka Partners, he helps fast-growing companies successfully navigate growth and change. Through the “adaptive organization” framework, Ka Partners enables companies to be agile and robust, encourage creativity and consistency, operate with autonomy and alignment, and move with speed and purpose.
At Kotter, he combines his global experience of a career in strategy execution, with current research on the emerging science of change, to help companies mobilize their people in pursuit of transformational change.
E22 - The Design Thinking Playbook - Podcast with Patrick Link
16 Feb 2022
00:45:43
Welcome and thank you for checking in at The Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
My guest today is Patrick Link; The Editor and co-author of the Amazon bestseller The Design Thinking Playbook.
A professor and co-founder of the Trihow framework, Patrick is a wealth of practical knowledge and thought leadership in the area of Design Thinking.
I am grateful to have Patrick sharing his knowledge and insight with me today.
Topics include:
· What is Design Thinking?
· HIPO vs VOC
· Good testing does not cost much
· Small, big and wicked problems
· Start small but start
· Change practitioners’ seat at the table
· How to make change tangible
· Tear down the silos
and much more...
About Patrick (In His Own Words)
Editor of the two Amazon bestsellers "The Design Thinking Playbook" and "The Design Thinking Toolbook". Both books are available in German and many other languages. Design Thinking is very well known, and many tools and templates are available, see. e.g. www.dt-toolbook.com/tools or www.leancanvas.ch However, there is a gap between Design Thinking and agile development. Which are the key tools in this gap, often called "Lean Start-up"? I am looking for an exchange about this gap.
Before Covid-19 all the workshops where analog, during the Corona crisis, all the workshops needed to be done digitally. Analog workshops are not always possible. Digital workshops are not always working. How will the future normality look like? How can we do hybrid workshops? The hybrid world of Trihow combines ease of use and haptics from the sensory, analog world with the editability and reusability of the efficient digital world.
If you are interested in offering a Bachelor or master thesis in the area of Business Engineering, in particular in product management, innovation or hybrid spaces, please contact me.
E21 - Change : Make it Visual - Podcast with Simon Banks
02 Feb 2022
00:43:17
Welcome and thank you for checking in at The Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
My guest today is Simon Banks; An international Keynote Speaker on creativity, innovation & design.
With over 2 decades in the field, Simon discusses the power of visual communication as a key pillar to help communicate and simplify change in the workplace.
I am grateful to have Simon sharing his knowledge and insight with me today.
Topics include:
Primary and secondary memory
Re imagining communication
Make it interesting
Make it human
The power of a visual story
The 4 faces of change
Visualisation tools to use
How to experiment quickly
and much more...
About Simon (In his own words)
I am an Author, Podcaster & International Keynote Speaker on creativity, innovation & design & recovering artist.
I work with large organisations & teams to innovate & design great solutions to big problems. How? Through embracing modern ways of working reigniting the essential 21st-century skills of imagination, creativity, fresh thinking & curiosity.
I use my creative background across all my work including co-designing strategies, rapidly bringing ideas to life, helping organisations simplify complex problems & communicate ideas & stories in a way people can connect with.
Creativity; our ability to connect the dots in different ways & think differently has NEVER been more needed. Our ability to imagine new ideas & design new solutions at pace is at the heart of navigating the most curious landscape we are in.
The great news is that this is what humans are designed to do.
E65 - The Change Management Flywheel - Podcast with Terri Block & Susan Bartlett
08 Jun 2024
01:01:40
Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals in the field.
I am thrilled to have two exceptional guests with me: Susan Bartlett and Terri Block, both principals at Workomics, who bring a wealth of expertise in organizational transformation.
Susan Bartlett has over 15 years of experience in creating customer-centric workplaces that prioritize employee well-being and seamlessly integrate emerging technologies. With a diverse background that includes being the CEO of a consultancy, a strategy consultant at IBM, and a Rhodes Scholar at the University of Oxford, Susan excels in co-creating with stakeholders and applying systems-thinking to problem-solving.
Terri Block has spent a decade helping organizations navigate their toughest inflection points, craft strategic choices, and turn goals into transformative actions. Her extensive experience spans biotech, pharma, and education, and she is known for her strategic, creative approach to problem-solving and storytelling.
In this episode, we unpack the change flywheel—a construct both Susan and Terri have adopted and enriched with their practical experiences.
Join us to listen to their combined insights and explore how the change flywheel can drive meaningful organizational change.
I am grateful to have both Terri and Susan chatting with me today.
About my guests Susan Bartlett Susan Bartlett helps organizations who want to build workplaces that are customer-centric, committed to employee well-being, and meaningfully integrated with emerging technology. In her 15-year consulting career, Susan has worked across industries including healthcare and life sciences, financial services, retail, hospitality, and the public sector. Her expertise includes co-creating with stakeholders, applying a systems-thinking lens to problem solving, and creating the architecture for lasting organizational change.
Susan is a principal at Workomics, where she advises organizations on the future of work. She was previously the CEO at a 60-person consultancy, a strategy consultant at IBM, and a Rhodes Scholar at the University of Oxford. She holds degrees in computer science, English literature, and philosophy, politics, and economics. In her spare time, Susan enjoys murder mysteries, curling, and extravagant baking projects. She lives in Toronto, Canada where she plots adventures with her husband and their two young boys.
Terri Block Terri Block helps organizations navigate their toughest inflection points, frame powerful strategic choices, and translate goals into tangible, transformative action. In her 10-year consulting career, Terri’s has acted as a strategic partner to clients across biotech, pharma, and education. Her expertise includes strategy, organizational change, facilitation, and storytelling.
Terri is a Principal at Workomics, where she collaborates with her team and clients to approach problems creatively, shape impactful projects, and build compelling cases for broader organizational change and stakeholder engagement. She holds degrees in Business, Education, Environmental Studies, and Theatre. Terri lives in Toronto, Canada with her husband and their two children.
E20 - PROSCI Change Management Model - Podcast with Joanne Rinaldi
19 Jan 2022
00:45:29
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
Backed up by extensive change management experience, Joanne is a passionate professional who is focused on uplifting change capabilities for teams and organisations in Australia and New Zealand.
I am grateful to have Joanne sharing the PROSCI Model with me today.
Topics discussed
The PROSCI model and history
The introduction of a new PROSCI application
How to career change into change management
The PROSCI certification
The PROSCI tools
And much more
About Joanne (In her own words)
Specialties: Lead a portfolio of client strategic advisory services, program change lead in digital transformation, global technology refresh program, international merger & acquisition, innovation and design, multiple operational & culture change initiatives and projects.
Leading a team of professional business consultants, developing and facilitating leadership programs, operational frameworks, support models and building organisational change capability.
It takes preparation, crafted planning and timed execution in managing and leading employees through change. Confidence is about having the skills, competency and knowledge to make the journey from current state to desired state. It's the shift to a Growth mindset and organisational agility from “can’t” to “can”.
E19 - HBR Project Management Handbook - Podcast with Antonio Nieto-Rodriguez
10 Jan 2022
00:44:30
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
My guest today is Antonio Nieto-Rodriguez : Antonio is a global champion of project management and author of the "Harvard Business Review Project Management Handbook" which was released late 2021.
As well as discussing his book, Anotnio argues that we are living in a project economy and Projects are the lingua franca of the business and personal worlds from the C-suite to managing your careers.
I am grateful to have Antonio sharing his thoughts on re-imagining project management.
Topics include :
Project Managers need to do 80% of their current practices differently.
How to prepare people for the current project economy
Project Portfolio management
Projects are permanent and operations are temporary
From COO to Chief Projects / Transformation Officer
The gig economy within an organisation
Output trumps input
The battle amongst PM, Agile PM, CM, etc.
The pandemic taught us to be good at prioritisation
and much more.
About Antonio (in his own words) Antonio Nieto-Rodriguez is the global champion of project management and author of the "Harvard Business Review Project Management Handbook" (HBR 2021) and HBR magazine's featured article "The Project Economy Has Arrived" (Nov 2021), which argues that Projects are the lingua franca of the business and personal worlds from the C-suite to managing your careers.
Antonio’s research and global impact in modern management has been recognized by Thinkers50 with the prestigious award “Ideas into Practice” and is ranked #17 in the global gurus Top 30 list. He is part of Marshall Goldsmith 100 coaches.
He was the global Chairman of the Project Management Institute in 2016 and has been recognized as a Fellow of PMI for his contribution to the project management profession. He led the creation of the Brightline Initiative, founded of Projects & Co, and co-founded the Strategy Implementation Institute. Antonio is also the author of “Lead Successful Projects” (Penguin, 2019), “The Project Revolution” (LID, 2019). and “The Focused Organization” (Taylor&Francis, 2014), and has contributed to seven other books. A pioneer and leading authority in teaching and coaching senior executives the art and science of strategy execution and project management. Currently visiting professor at Duke CE, Instituto de Empresa, Solvay, Vlerick, Ecole des Ponts, and Skolkovo.
He is the Director of the Program Management Office at GlaxoSmithKline Vaccines. Previously he worked as Head of Project Portfolio Management at BNP Paribas Fortis. Prior he was Head of Post-Merger Integration at Fortis Bank, leading the acquisition of ABN AMBRO, the largest in financial service history. He also worked for ten years at PricewaterhouseCoopers, becoming the global lead practitioner for project and change management.
E18 - Sustaining Digital Transformation - Podcast with Dr. Nadya Zhexembayeva
06 Dec 2021
00:40:09
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
My guest today is Dr Nadya Zhexembayeva, an International TEDx speaker, a scientist, an entrepreneur, and an author specializing in reinvention and resilience.
“The queen of reinvention” as dubbed by TEDx, Nadya delivered keynote talks to over 100,000 executives – including four TEDx talks in Slovenia, Austria, Romania, and the USA.
I am grateful to have Nadya sharing her thoughts on sustaining digital transformation.
Topics Include:
The urgency for digital transformation
Building blocks for sustainable change maturity
Change resilience
Starter vs Completer
Change execution capability
Change as a process
It won't slow down; get used to change
The change manager seat at the C- Suite table
and much more...
About Nadya In Ventures magazine calls her “The Reinvention Guru.” TEDx Navasink calls her “The Queen of Reinvention.” Dr. Nadya Zhexembayeva is a scientist, entrepreneur, and author specializing in resilience and reinvention.
As a consultant and an educator, Nadya helped such companies as Coca-Cola, IBM, Cisco, L’Oreal Group, Danone, Kohler, Erste Bank, Henkel, Knauf Insulation, and Vienna Insurance Group reinvent their products, leadership practices, and business models to meet new market demands and prepare for incoming disruptions. Until 2016, she served as the Coca-Cola Chaired Professor of Sustainable Development at IEDC-Bled School of Management, an executive education center based in Slovenia, where she teaches courses in leadership, organizational behavior, strategy, change management, design thinking, and sustainability.
As a speaker, she delivered keynotes to more than 100,000 executives – including four TEDx talks in Slovenia, Austria, Romania, and the USA.
Nadya is the author of a number of books, including “Overfished Ocean Strategy: Powering Up Innovation for a Resource-Deprived World”, which was named Best Book of 2014 by Soundview Executive Book Summaries, and “Embedded Sustainability: The Next Big Competitive Advantage”, which was selected as one of the Best Sustainability Books of All Times by BookAuthority.
Nadya’s latest book, “The Chief Reinvention Officer Handbook: How to Thrive in Chaos” is the a finalist in the American Book Fest Awards, the winner of the 2021 Axiom Business Books Awards, and the winner of the Kirkus Star, "one of the most coveted designations in the book industry, which marks books of exceptional merit."
Nadya earned her PhD in Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University, USA, where she also served as an Associate Director at the Center for Business as an Agent of World Benefit, now Fowler Center for Sustainable Value, until 2008.
Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.
My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.
My guest today is Michael Brown, An award-winning author, a CEO, a wonderful human and so many other great things.
A respected international author of the Gold Award Winning book I Don’t Agree and a tenacious CEO who tries every day to live his values and deliver community value.
I am grateful to have Michael discussing his book with me today.
Topics discussed
The positive effect of disagreement
The continuous battle between competing and collaborating
The pride diet
Behaviour Switches
The attribution bias
Values before skills
The pyramid of choice
Disagreement as an agent for change
Michael’s ongoing to disagree authentically
And much more
About Michael (In his own words)
TENACIOUS, CREATIVE, OPTIMISTIC, ENTREPRENEURIAL, KIND. These are the qualities I most admire in others. I’ve tried to cultivate them in myself. I’ve not always lived up to them, but I remain aspirational. For me, it’s these qualities that come in most handy when you set out to achieve a dream. Which is useful; because having a vision and finding a way to make it happen is what excites me most. When I was (much) younger I was in a band. We had the usual big ambitions. But…I raised a bit of money from local businesses, started an indie record label and signed my band to it. That action eventually led to me securing not one, but two, major recording contracts during my twenties. While I have amazing memories of a time spent largely on the road, ultimately, we never sold enough music to maintain a major label deal – even though I was a sticker in Smash Hits (my mum still has it on her toilet door) and in an era before Spotify, the tunes we wrote were frequent visitors to the airwaves. In the death of that dream I learned a valuable lesson; Creativity without the entrepreneurship, tenacity and sheer optimism to bring whatever you create to an audience is wasteful. Tenacity is crucial. In life and business, many people have the power to say NO. Getting to a YES requires a wider consultation with a larger constituency of people. That usually means ‘yes’ decisions happen less often. If you wanted to fly a hot air balloon through the raised drawer bridges of Tower Bridge as I have, or kickstart the world’s first mental health drop-in centre inside a soup kitchen, you have to have to keep communicating and collaborating; to keep asking the questions that will get you a big fat YES. This is the quality that I hope to contribute to an endeavour. I’d like to think I’ve now honed my entrepreneurial instincts to a point where they’re proven – I’ve been a long-term managing director of an award-winning, high growth advertising agency and founded another creative business that is now an international organisation of renown – we’ve won an agency of the year accolade 6 times in 8 years. As for optimism – well, in any mission you embark on, you need to believe the horizon is bathed in sunshine, or why head there at all? And kindness? I sometimes fall short. BUT...I’m a homelessness charity trustee and a soup kitchen volunteer. I believe in equality of opportunity. I sit on our LGBTQ+ steering committee and I’m an activist. I’m a working-class kid from Grimsby who has needed