The Inn Crowd – Détails, épisodes et analyse

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The Inn Crowd

Jamie Mattingly

Business & Entrepreneuriat

Fréquence : 1 épisode/10j. Total Éps: 5

The Inn Crowd is where hospitality leaders, hoteliers, and travel innovators share the strategies shaping the future of the industry. From revenue optimization and guest experience trends to marketing tactics that drive direct bookings, we dive deep into the business of hospitality. Whether you’re a hotel owner, operator, or industry professional, this is your inside look at what’s working now—and what’s coming next.

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Apple Podcasts

🇨🇦 Canada - marketing
30/04/2025
#88
🇨🇦 Canada - marketing
29/04/2025
#46

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Aucun classement récent disponible

Liens partagés entre épisodes et podcasts

Liens présents dans les descriptions d'épisodes et autres podcasts les utilisant également.

https://jordanexecutivetravel.com
2 partages
https://www.duvalstreetmedia.com
2 partages
http://admin5.podbean.com
1 partage

https://www.linkedin.com/in/jamiemattingly/
3 partages
https://www.linkedin.com/in/dinabelon/
1 partage
https://www.linkedin.com/in/joshhatter/
1 partage

http://www.Staypineapple.com
1 partage

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Score global : 68%

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Liste des épisodes récents, avec titres, durées et descriptions.

Indigenous Travel, Innovation, and Storytelling: The Dakota Dunes Resort Experience

Saison 1 · Épisode 5

lundi 28 avril 2025 • Durée 28:24

In this episode of The Inn Crowd, we’re heading to the Saskatchewan prairies to explore the story behind one of Canada's most unique destination resorts — Dakota Dunes Resort.

Joining me is Joy Caron, Director of Sales and Marketing, to share how the resort intertwines Indigenous culture, community, and modern luxury into a truly unforgettable guest experience. From architecture inspired by the Whitecap Dakota Nation to new innovations like a cosmic geodesic dome and a world-class thermal spa, this conversation will inspire anyone passionate about the future of meaningful travel.

In this episode, you’ll learn: ✅ How Dakota Dunes Resort uses Indigenous storytelling to create authentic guest experiences ✅ The role of Whitecap Dakota Nation heritage in the resort’s design and programming ✅ Creative ways they’re expanding into experiential travel, wellness tourism, and adventure ✅ How they're building loyalty through culture-driven programming like powwow presentations and stargazing ✅ Innovative projects on the horizon — including Canada’s first Cosmic Dome experience and a luxury thermal spa ✅ Trends in Indigenous-led tourism and destination marketing

🔗 Helpful Links

🌐 Dakota Dunes Resort dakotadunesresort.com

👩‍💼 Connect with Joy Caron on LinkedIn Joy Caron LinkedIn

🏨 Learn more about the Whitecap Dakota Nation whitecapdakota.com

🎙️ Connect with Jamie Mattingly & Duval Street Media 🌐 duvalstreetmedia.com 💬 Jamie on LinkedIn

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The Owner’s Rep Advantage: Smarter, Smoother Hotel Projects with Danielle Foley

Saison 1 · Épisode 4

jeudi 17 avril 2025 • Durée 28:47

Hotel owners, listen up—if you’re planning a renovation or development project, this is the episode you didn’t know you needed. This week, I’m joined by Danielle Foley, Founder and CEO of PDB Collaborative, a firm that serves as the owner's right hand in hotel projects across the country.

Danielle shares what an Owner’s Rep really does (and why so many developers wish they’d hired one sooner). From preventing seven-figure mistakes to translating a vague “vibe” into a budget-aligned design plan, Danielle breaks it all down with clarity, calm, and real-world examples.

🔍 In this episode, you’ll learn:

What an Owner’s Rep actually does—and why you need one before you break ground
The most common (and costly) mistakes hotel owners make during renovations
How to save money without sacrificing guest experience
The power of local storytelling and thoughtful design in driving direct bookings
Why tech, landscaping, and even smell are shaping the future of hotel design
Danielle’s favorite real-world projects and what made them work so well

🎙 Guest: Danielle Foley Founder, PDB Collaborative 🌐 www.pdbcollaborative.com 🔗 Connect with Danielle on LinkedIn

💼 Host: Jamie Mattingly Founder, Duval Street Media 🌐 www.duvalstreetmedia.com 🔗 Connect with Jamie on LinkedIn

💡 Know someone who’d be a great guest on The Inn Crowd? Submit them here: www.duvalstreetmedia.com/theinncrowd

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Surprise, Delight, and Fur Babies: The Bold Hospitality of Staypineapple with Dina Belon

Saison 1 · Épisode 3

mardi 8 avril 2025 • Durée 47:34

How bold branding, empowered teams, and a love for dogs helped Staypineapple redefine boutique hospitality. In this episode of The Inn Crowd, Jamie Mattingly sits down with Dina Belon, President of Staypineapple—a boutique hotel brand known for its cheeky personality, unforgettable design, and pet-obsessed culture. From their “Naked Experience” to handwritten guest notes, Staypineapple has carved out a loyal following through humor, heart, and hyper-personalization.

Dina shares how they empower team members to go off-script, why surprise and delight isn't just a marketing slogan—it’s a mindset—and how being unapologetically bold has helped the brand attract the right guests (and happily repel the wrong ones).

Whether you’re a hotelier, marketer, or just love a great guest experience, this episode is packed with ideas and insights.

🎧 What You’ll Take Away from This Episode:

Why being dog-obsessed isn’t just cute—it’s a growth strategy
How Staypineapple empowers team members to create legendary surprise-and-delight moments
Why personality-driven branding increases guest loyalty
The power of saying, “We’re not for everyone”—and meaning it
How Dina thinks about guest personalization beyond preferences
Why a teabag and a box of Kleenex might be more meaningful than a comped cocktail
What happens when your social media strategy is built by your guests
Dina’s vision of Staypineapple as a mix of Steve Martin and Audrey Hepburn
Ideas you can steal to make your hotel—or any brand—more memorable and magnetic

Come for the dogs, stay for the pineapple robes, and leave with a masterclass in modern hospitality. Dina Belon Linkedin www.Staypineapple.com

Creating Once-in-a-Lifetime Travel Experiences with Margie Jordan of Jordan Executive Travel

Saison 1 · Épisode 2

jeudi 27 mars 2025 • Durée 32:06

In this episode of The Inn Crowd, I sit down with the brilliant Margie Jordan, Founder of Jordan Executive Travel, to talk about what it truly means to create transformational, luxury travel experiences—and how hoteliers can tap into that mindset to better connect with today’s high-end guests.

Margie is a veteran of the travel industry with a gift for combining luxury, authenticity, and cultural immersion into every itinerary. From private Michelin-star cooking classes to sharing tea with nomadic families in Morocco, she’s redefining what luxury travel can look and feel like.

Whether you’re a hotelier, marketer, or destination brand, this episode will give you actionable insights into what modern travelers are really looking for—and how to meet (or exceed) those expectations.

🎧 Listen in to learn:

How Margie curates unforgettable experiences that reflect each traveler’s lifestyle
The role of storytelling and long-form content in luxury travel marketing
Smart SEO and blogging strategies that attract intentional, high-quality traffic
The power of local partnerships in creating deeper guest connections
Creative ways to personalize guest experiences (even at scale)
Why aligning your property with a feeling—not just a place—can drive loyalty

📍 Guest: Margie Jordan Founder + Travel Advisor, Jordan Executive Travel 🌐 jordanexecutivetravel.com 🔗 Margie on LinkedIn

🎙 Host: Jamie Mattingly Founder of Duval Street Media – Marketing for Hotels & Tourism Brands 🌐 duvalstreetmedia.com 🔗 Jamie on LinkedIn

From Rental Arbitrage to a Multi-Million Dollar Empire with Josh Hatter

Saison 1 · Épisode 1

jeudi 20 mars 2025 • Durée 52:18

🏡What does it take to turn a small vacation rental business into a multi-million dollar powerhouse?

Josh Hatter, CEO of Curated Vacation Properties (CVP) and a 2023 & 2024 Inc. 5000 honoree, joins The Inn Crowd Podcast to share the strategies, challenges, and lessons he learned while scaling his company.

In this episode, we dive into:

The journey from rental arbitrage to property ownership – and why he made the switch.
The key to scaling a vacation rental business without burning out.
Direct booking strategies – how to drive more revenue without relying on OTAs.
The power of guest experience & personalization – what truly sets great hospitality brands apart.
The biggest mistakes short-term rental owners make (and how to avoid them).
What it takes to land on the Inc. 5000 list – twice!

Whether you're a vacation rental owner, hotelier, or entrepreneur, this episode is packed with actionable insights to help you grow your business.

🔗 Connect with Josh Hatter: 👉 LinkedIn: Josh Hatter on LinkedIn 👉 Website: Curated Vacation Properties (CVP)

🎧 Listen now & learn from one of the best in the business!

Want to Be a Guest on The Inn Crowd Podcast?

We’re always looking for hoteliers, hospitality experts, and travel industry leaders to share their insights. If you’d like to be a guest, submit your request here: 👉 The Inn Crowd Podcast

📩 Let’s Connect! 👉 LinkedIn: Jamie Mattingly 👉 Website: Duval Street Media

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