Explorez tous les épisodes du podcast The Flowery Folk Podcast

Are you busy making flowers, filling orders and working all week, but still wondering where the profit actually went?

Pricing is one of the biggest challenges in floristry, and in this episode of The Flowery Folk Podcast I chat with Melissa Westcott, florist, business owner and founder of Florist IQ, about how florists can get much more confident with their numbers.

Melissa came into floristry with a strong business background, but even she found pricing flowers consistently difficult. That frustration eventually led her to develop Florist IQ, a pricing tool designed specifically for florists.

But this conversation goes well beyond software.

We talk about why simply using a standard 3 or 3.5 times markup may not work for your business, why being incredibly busy does not necessarily mean you are profitable and how easily seemingly small things like greenery, ribbon, cello, cards and extra stems can quietly eat away at your margins.

Melissa also explains why florists need to understand the actual margin their individual business requires, taking into account overheads, staff, cost of goods, wages and the profit they want to make.

• How to price flowers correctly in a floristry business
• Why there is no one-size-fits-all markup for florists
• The difference between being busy and being profitable
• Why florists so often undercharge for their work
• Charging properly for greenery, sundries and all those little extras
• How changing flower costs affect your retail pricing
• Designing beautiful flowers while staying aware of price
• Getting staff to price consistently
• What to do if your prices are currently too low
• Gradually increasing your floristry prices without making one huge jump
• Understanding your margin, overheads, wages and profit
• Paying yourself properly as a business owner
• How Florist IQ was developed and how it works
• Melissa's plans for adaptive ordering, waste tracking and future integrations

One point I particularly loved from this chat is Melissa's reminder that your business can look incredibly busy from the outside and still not be making enough money.

And if that feels familiar, this episode is definitely worth a listen.

Website: www.florist-iq.com.au
Email: hello@florist-iq.com.au
Instagram: @floristiq_software

Melissa also mentions the free margin tool available through Florist IQ, which can help you start looking at what margin your own business actually needs.

Profit First by Mike Michalowicz
Melissa and I both recommend this one for business owners wanting to get a better handle on paying themselves, allocating expenses and making profit an intentional part of the business.

This episode of The Flowery Folk Podcast is proudly sponsored by Flowers Magazine Australia, an independent Australian digital publication connecting florists, growers, wholesalers, educators and others across the cut flower industry.

www.flowersmagazine.com.au
Instagram: @flowersmagazineaustralia

The Flowery Folk Podcast is for florists, floral designers, growers, students and flower lovers looking for practical floristry knowledge, creative ideas and real conversations from across the flower industry.

Explore our podcast, floristry resources and upcoming online Flower School at:

www.thefloweryfolk.com

Instagram: @thefloweryfolk

What happens when a psychologist discovers floristry and starts to see flowers through a completely different lens?

In this episode of The Flowery Folk Podcast, I chat with psychologist, florist and therapeutic horticulture practitioner Carla Anderson about the fascinating crossover between psychology, mindfulness and working with flowers.

After more than 20 years working in psychology, Carla discovered floristry while looking for something creative to do purely for herself. But while studying floristry, she began to notice just how easy it was to become completely absorbed in the process of preparing, handling and arranging flowers.

That curiosity eventually led her into the world of therapeutic horticulture and to creating workshops that bring psychology and floristry together.

We talk about what therapeutic horticulture actually is, how Carla uses flowers as a medium in her workshops and why working with our hands can make mindfulness feel far more accessible than traditional meditation for some people.

Carla also shares some simple ideas for florists who already run flower workshops and would like to bring a little more mindfulness into the experience. From slowing down while processing stems and noticing scent, texture and movement, to exploring the meanings and symbolism behind different flowers, these are ideas that can add another layer to a floral workshop without trying to turn it into therapy.

We also chat about Carla’s love of growing flowers, her adventures with flannel flowers, poppies, snapdragons and other cut flowers, and how what started as a little bit of self-care has taken her down a completely unexpected path.

It’s a lovely conversation about flowers, creativity, wellbeing and giving yourself permission to explore something simply because you enjoy it.

Find Carla here:
Instagram: @Florimour@carlaandersoncliniciantraining

This episode of The Flowery Folk Podcast is proudly sponsored by Flowers Magazine Australia, an independent Australian digital publication connecting florists, growers, wholesalers, educators and others across the cut flower industry.

Find Flowers Magazine Australia at:
www.flowersmagazine.com.au
Instagram: @flowersmagazineaustralia

The Flowery Folk Podcast is for florists, floral designers, growers, students and flower lovers looking for practical floristry knowledge, creative ideas and real conversations from across the flower industry.

Explore floristry education, resources and more at:
www.thefloweryfolk.com

Follow The Flowery Folk on Instagram:
@thefloweryfolk

Flowery Folk is back for season two, and I'm kicking it off with a bit of an honest one. I talk about why the podcast went quiet for months, the overwhelm that crept in after taking on Flowers Magazine Australia, and how I sat down to work out what I actually want from my businesses. I cover what's working across Posy Crew, Flowery Folk and the magazine, what wasn't, and the changes I'm making for 2026 and 27 so I spend more time on the stuff I love and less on the noise.

The Flowery Folk is a podcast and education platform for florists, floral designers and flower lovers who want to grow their skills and build successful, sustainable businesses. Through inspiring conversations, practical industry insights and professional training, The Flowery Folk connects Australia's floral community while supporting both emerging and experienced florists. With the launch of The Flowery Folk School, the platform will offer accessible floristry and business education designed for the realities of modern floristry.

Find out more and explore our courses at www.theflowerfolk.com

In this solo episode, Debra digs into a big question so many florists wrestle with: when is it actually the right time to expand your flower business? Whether you’re dreaming of moving from a home studio into a shopfront, taking on a bigger lease, or hiring your first staff member, she walks through the real numbers, the hidden costs, and the systems you need in place before you take the leap.

You’ll hear why “feeling busy” isn’t enough of a reason to grow, how to check if demand for your floristry business is truly sustainable, and the simple maths you can use to work out your break-even point, contribution margin, and how many orders you actually need to cover a new lease or an employee. Debra also touches on Australian award rates, super, workers comp, and why documenting your systems is non-negotiable if you want to bring someone into the business and not go quietly mad.

She wraps up with a reminder that expansion should make your flower business better, stronger, and more profitable—not just bigger—and points you back to earlier episodes on pricing and new revenue ideas if your numbers aren’t quite where they need to be yet.

• How to tell if it’s really time to expand your floristry business (and when it’s not)

• Why consistent profitability and a cash buffer matter more than “being busy”

• Checking if demand for your flower business is truly sustainable (and why turning away low profit work can be a good thing)

• The real cost of a shop lease: rent, fit-out, power, insurance, signage, legal fees, and hidden “outgoings”

• A simple rule of thumb for working out how much extra turnover you need to cover new rent or wages

• What to consider before hiring: award wages, super, workers comp, leave loading, allowances, paid leave and public holidays in Australia

• Why documented systems and processes are essential before you bring staff into your flower shop or studio

• How to calculate your contribution margin and monthly break-even point (and what that means in actual bouquets and orders)

• Using these numbers to decide if you’re ready to grow—or if you need to strengthen your current florist business model first

• Episode 10 – Pricing 101: Setting up the right costing model for your floristry business

• Episode 11 – Five revenue ideas for your florist shop: Extra ways to boost income before you expand

In this episode, Debra chats with Franceska McCaughan, founder of The Hotel Florist®, about turning your floristry skills into steady, contract-based income with hotels and other corporate clients.

Franceska shares how she went from Googling “how to be a florist” to building a subscription-style business working with hotels, long-term care facilities, retail stores and more. She explains what hotels are actually looking for in a florist, how to confidently ask for budgets, why you need contracts in place, and how to stop giving away free flowers in the hope of ‘exposure’.

If you’re running a florist shop (or dreaming of it) and want to move beyond one-off weddings and events into reliable corporate work, this one’s for you.

We chat about:

• What a hotel florist really does and how it works

• Approaching hotels and corporates without feeling salesy

• How to talk budget and stop price-shopping in its tracks

• Why contracts matter for corporate floristry and long-term accounts

• Ideas for subscription-style flowers in smaller towns (beyond hotels)

• Simple ways to track weekly/monthly orders without overcomplicating things

• Mindset shifts to start running your floristry business like a CEO

Keywords: floristry business, running a florist shop, how to make money as a florist, how to be a florist, corporate floristry, hotel florist, corporate flower contracts, subscription floristry.

A plain-speaking check on what your shopfront (and website) is saying before you’ve said a word.

Deb shares real moments—a grimy sign, staff bickering in earshot—and turns them into a simple, repeatable audit so your space feels professional, calm and clearly… a florist.

• Why street appeal and basic cleanliness set the standard

• How staff tone shapes trust (and whether people come back)

• Visual basics: tidy counters, presentable uniforms, safety (shoes on!)

• Make it obvious you sell fresh flowers (not just gifts)

• Give your website a quick zhuzh: current pics, easy to use, no clutter

• A quick monthly “walk past and walk in” audit to keep standards up

Outside

• Signage wiped (yes, including bird poo), windows clean

• Footpath swept; entry clear and inviting

• Check it from across the street: can you read it, does it look current?

Inside

• Counter clear; no boxes piled where customers stand

• Staff tone: friendly, professional; save hard chats for out back

• Appearance: neat, tidy, work-safe

• Obvious offer: fresh flowers visible (vases or a small ready-to-go range)

Website

• Updated this quarter (copy, pricing, images)

• Loads quickly, easy to navigate

• Clearly shows you sell fresh flowers right now

The Flowery Folk Podcast is your fortnightly bloom boost for florists, floral designers and flower lovers who want to grow creatively and build a successful flower business. Hosted by Debra Pemble—an award-winning florist, educator, and founder of The Posy Crew—this podcast delivers practical tips, industry insights, and inspiring stories from across Australia’s floral community. Whether you're a seasoned florist or just starting out, you’ll find tools, strategies, and real talk to help you run a business that’s as successful as it is stunning.

www.thefloweryfolk.com

insta @thefloweryfolkemail hello@theposycrew.com.au

Find more about Debra at The Posy Crew www.theposycrew.com.au

This is an independent Podcast

In today's Bonus, quick tip episode Debra explains why using negative space in your designs not only helps you create unique and striking pieces, it'll also save you heaps of Money.

Selling Air or using Negative space is how smart designers are creating more for less.

About The Flowery Folk 🌸Welcome to the fortnightly flower podcast that helps every florist shop—from out-of-the-way farm gate studios to busy Main-Street flower shops—run a smarter, more profitable Florist Business. Broadcasting from her rainforest workspace outside Port Douglas, award-winning designer & educator Debra Pemble distils over 20 years of Floristry know-how into 20-minute episodes packed with:

If you’re searching for floral design inspiration, flower arranging tutorials, wedding florals, or the latest on sustainable floristry, hit follow and binge the back catalogue—new episodes drop every second Tuesday.

Stay connected & keep learning

Instagram → ⁠⁠https://instagram.com/thefloweryfolk⁠⁠

TikTok → ⁠⁠https://tiktok.com/@thefloweryfolk⁠⁠

Website & free resources → ⁠⁠https://thefloweryfolk.com⁠⁠

Listen, implement, and watch your Florist Business thrive.

In this podcast, Debra Pemble discusses the detrimental effects of FOMO (Fear of Missing Out) on business success, particularly in the context of social media. She emphasises the importance of focusing on key areas such as website optimisation, administrative efficiency, financial management, and effective marketing strategies that go beyond social media. Debra provides actionable insights and encourages listeners to prioritise their time on activities that directly contribute to their business's profitability.

Takeaways

FOMO can distract businesses from what truly matters.

Time spent on social media may not translate to sales.

Optimising your website is crucial for attracting customers.

SEO is essential for making your website visible.

Simplifying the purchasing process can increase sales.

Administrative tasks should be streamlined for efficiency.

Keeping track of finances is vital for business health.

Marketing should focus on understanding customer needs.

Social media is not the only marketing avenue available.

Clarity in customer engagement leads to better marketing strategies.The Flowery Folk Podcast, your fortnightly bloom boost for florists, floral designers and flower lovers who want to thrive creatively and build a flourishing business. With over 20 years in the industry, I’m here to share practical tips, creative insights, and inspiring stories from our incredible flower community. “Let’s shape a flower business that’s as successful as it is stunning.”

GET your FREE Focus checklist

www.thefloweryfolk.com

www.instagram.com/thefloweryfolk

Find out about Flowers Magazine Australia www.flowersmagazine.com.au

Quick Tip Episode – “Build a Stand-Out Floristry Portfolio”

In just a few minutes, Debra breaks down how to turn your student work into a polished, job-winning showcase. You’ll learn:

• Shoot Like a Pro – simple lighting and framing hacks that make every bloom pop (and why a bad photo can tank even your best design).

• Curate with Purpose – the magic number of pieces (hint: 15–20) and how to prove you’re more than a “one-bouquet pony.”

• Tell the Story – short, punchy captions that reveal technique, materials, and inspiration so viewers connect with your artistry.

• Show It Off Online – the quickest ways to launch a mini-site or Instagram grid that recruiters and clients can’t scroll past.

• Level-Up Feedback – how to use mentors and peers as your secret editing team to keep only the absolute best.

Whether you’re aiming for your first shop job or prepping for competitions, this bite-sized episode gives you the roadmap to a portfolio that says “hire me.” Hit play and start curating!

Maximise Your Florist Shop Revenue – 5 Proven Ideas | The Flowery Folk flower podcast

In this episode of The Flowery Folk, award-winning florist and educator Debra Pemble shares five practical, low-risk ways to boost takings in any florist shop this coming financial year. Drawing on two decades in Floristry, Debra dives into hosting profitable flower-arranging workshops, packaging DIY kits that ship beyond your flower shop’s postcode, developing exclusive branded gift lines, designing curated plant installations, and offering streamlined “packaged weddings” that simplify the Florist Business workload.

Listeners will learn how to price workshops , calculate kit margins, source local makers for signature candles or chocolates, create Instagram-ready kokedama and terrariums, and set clear terms for à-la-carte bridal blooms. Each idea is tailored for bricks-and-mortar florists, can be tested within months, and backed by consumer trends showing double-digit growth in experiential retail.

Whether you’re refining your existing Florist Business model or launching new revenue streams, this episode delivers actionable steps to turn extra stems and shelf space into profit. Subscribe to our flower podcast for weekly tips, real-life case studies and interviews with innovative floral entrepreneurs.

🎧 Listen now, implement today, and watch your flower shop thrive.

About The Flowery Folk 🌸
Welcome to the fortnightly flower podcast that helps every florist shop—from out-of-the-way farm gate studios to busy Main-Street flower shops—run a smarter, more profitable Florist Business. Broadcasting from her rainforest workspace outside Port Douglas, award-winning designer & educator Debra Pemble distils over 20 years of Floristry know-how into 20-minute episodes packed with:

If you’re searching for floral design inspiration, flower arranging tutorials, wedding florals, or the latest on sustainable floristry, hit follow and binge the back catalogue—new episodes drop every second Tuesday.

Stay connected & keep learning
Instagram → https://instagram.com/thefloweryfolk
TikTok → https://tiktok.com/@thefloweryfolk
Website & free resources → https://thefloweryfolk.com

Listen, implement, and watch your Florist Business thrive.

In this short and sweet bonus episode, Debra shares a timely pep talk as we approach the end of the financial year. It’s the perfect moment to pause and reflect—not just on where your business is now, but where you want it to go.

Debra dives into:

• ✨ The power of defining your “why” – understanding the deeper motivation behind your business.

• 🗺️ Setting 5-year goals – both personal and business-related (because let’s face it, they’re often intertwined).

• 📆 Breaking it down – how to create short and medium-term goals that move you toward that 5-year vision.

• 🧩 Making it achievable – examples of aligning your goals with what matters most to you, whether it’s time with family, creative freedom, or building a business you can eventually step away from.

💡 “You can probably nut this out in 10 minutes,” Debra says. Start with two simple questions:

1. Why do you do what you do?

2. Where do you want to be in five years?

Grab a notebook (or the back of a napkin) and jot down your thoughts. This might just be the moment everything becomes clearer.

About The Flowery Folk 🌸Welcome to the fortnightly flower podcast that helps every florist shop—from out-of-the-way farm gate studios to busy Main-Street flower shops—run a smarter, more profitable Florist Business. Broadcasting from her rainforest workspace outside Port Douglas, award-winning designer & educator Debra Pemble distils over 20 years of Floristry know-how into 20-minute episodes packed with:

If you’re searching for floral design inspiration, flower arranging tutorials, wedding florals, or the latest on sustainable floristry, hit follow and binge the back catalogue—new episodes drop every second Tuesday.

Stay connected & keep learningInstagram → ⁠https://instagram.com/thefloweryfolk⁠TikTok → ⁠https://tiktok.com/@thefloweryfolk⁠Website & free resources → ⁠https://thefloweryfolk.com⁠

Listen, implement, and watch your Florist Business thrive.

Pricing with Purpose: How to Build a Profitable Florist Business

Are you charging what your flowers—and your time—are truly worth?

In this episode of The Flowery Folk, florist educator Debra Pemble dives deep into one of the most important (and most avoided) topics in the florist business: pricing.

Whether you run a busy flower shop, a home-based studio, or you're just starting your flower business, understanding your pricing structure is essential to making your business sustainable—and profitable.

Debra shares her own experience from retail florist to International Master Florist, explains key pricing strategies, and walks you through how to review your numbers and adjust your prices with confidence.

• Why florist pricing isn’t one-size-fits-all

• When to use different pricing structures for weddings, retail, and daily orders

• What a profitable floristry business actually looks like

• How to review your P&L and use it to guide your strategy

• Why reviewing pricing quarterly is essential

• What to do if your new pricing doesn’t align with your current customers

• How florists can balance creativity and profitability

Whether you’re focused on running a flower shop, building your brand as a wedding florist, or just trying to figure out if your business is truly making money, this episode will help you make clearer decisions, build a stronger business, and price with purpose.

🎧 Tune in now and take the first step toward a more confident and profitable flower business.About The Flowery Folk 🌸Welcome to the fortnightly flower podcast that helps every florist shop—from out-of-the-way farm gate studios to busy Main-Street flower shops—run a smarter, more profitable Florist Business. Broadcasting from her rainforest workspace outside Port Douglas, award-winning designer & educator Debra Pemble distils over 20 years of Floristry know-how into 20-minute episodes packed with:

If you’re searching for floral design inspiration, flower arranging tutorials, wedding florals, or the latest on sustainable floristry, hit follow and binge the back catalogue—new episodes drop every second Tuesday.

Stay connected & keep learningInstagram → ⁠https://instagram.com/thefloweryfolk⁠TikTok → ⁠https://tiktok.com/@thefloweryfolk⁠Website & free resources → ⁠https://thefloweryfolk.com⁠

Listen, implement, and watch your Florist Business thrive.

Feeling burnt out from constant hustle? You’re not alone. In this solo episode, I’m diving into the very real struggle of switching off when you’re running a creative business. Inspired by a florist’s comment—“I just can’t switch off at night”—this episode shares the simple things I’m doing to rest, reset, and reclaim my headspace.

From deleting the email app to only using Instagram on desktop, these tips are practical, doable, and honestly—pretty freeing. If you’re craving some white space in your calendar and in your mind, this one’s for you.

Join us in this inspiring episode as we chat with Emma Anderson, the creative behind Ethereal Floral Boutique on the Sunshine Coast, Qld. Emma shares her journey as a young florist, discussing the challenges and triumphs she has faced in the floral industry. From her early beginnings to establishing her own business, Emma's story is one of passion, resilience and creativity.

In this episode, Emma opens up about her inspirations, the unique style she brings to her floral designs, and how she navigates the ever-evolving world of floristry. Whether you're a budding florist or simply love flowers, Emma's insights and experiences are sure to inspire.

Tune in to discover how Emma is making her mark in the floral world and learn valuable tips for anyone looking to pursue their passion.

In this episode, we chat with Zoey Mills about her journey, inspirations and the story behind A Willow in Bloom, a boutique florist shop located in Mackay. Zoey shares insights into her creative process and the challenges of running a business in Central Queensland.

Key Highlights:

• Introduction to Zoey and her work.

• Challenges faced during the recording due to weather and internet issues.

• Insights into Zoey's creative journey and her business philosophy.

Technical Notes:

• The episode includes two parts due to an internet dropout at the 21-minute mark.

• Follow-up video addresses continuity and additional insights.

In this episode, we’re diving into all things Mother’s Day. From planning and preparation to ensuring everything runs smoothly, this guide will help you navigate one of the busiest times of the year.

Key topics covered:

• Introduction to Mother’s Day planning.

• Tips for organizing delivery drivers and assigning tasks effectively.

• Insights on utilizing staff efficiently to handle specific jobs.

• Suggestions for improving workflow and ensuring a seamless experience.

Tune in to get actionable advice and make this Mother’s Day a success!

In our episode today we are going to have a quick chat about floristry competitions and why I think it's really important to give them a go.

In this episode of The Flowery Folk Podcast, I share valuable insights and tips on choosing the right floristry education course or program. We'll cover topics like identifying your goals, understanding what each course offers and considering the delivery method, time commitment and budget constraints. I'll also discuss the benefits of asking specific questions to course providers and considering one-on-one sessions for personalised learning.

Join us in this exciting episode as we sit down with Emily Galloway from Sunday Jungle, located in Townsville, North Queensland. Emily shares her journey and insights into the world of creative entrepreneurship. Discover the inspiration behind Sunday Jungle and how Emily navigates the challenges and triumphs of running a successful business in the vibrant community of Townsville. Tune in for an engaging conversation filled with valuable lessons and inspiring stories.

Navigating Foam-Free Floristry: Tips and Challenges

In today's episode of the Flowery Folk podcast, I chat about the challenges we florists face in moving away from floral foam due to environmental concerns.

Recorded right in my garden, this episode dives into the impact of floral foam on our planet and shares my personal stories and tips for cutting back on its use in floral designs.

You'll hear about practical alternatives like chicken wire and Oshun Pouches, and how to tackle issues like transportation, design tweaks, and efficiency.

Plus, I share insights on other products and suggest taking a gradual approach to saying goodbye to floral foam.

The Flowery Folk Website:http://www.thefloweryfolk.com

Instagram:https://www.instagram.com/thefloweryfolk

The Posy Crew website:https://www.theposycrew.com.au

Contact me here:hello@theposycrew.com.au

01:07 The Push to Go Foam-Free

02:06 Challenges of Eliminating Floral Foam

03:36 Explaining Floral Foam

04:24 The Benefits and Drawbacks of Floral Foam

05:26 Exploring Alternatives to Floral Foam

06:28 Adjusting Design Techniques

08:09 Practical Solutions for Foam-Free Designs

10:12 Challenges with Large Installations

13:33 Retail Shop Considerations

17:37 Alternative Products Review

Welcome to The Flowery Folk Podcast! I'm Debra, your host, and I'm excited to have you here. In this episode, I share a quick and fun tip on series production for flower arrangements. Imagine creating multiples of one item to streamline your workflow and boost efficiency in the studio. By crafting several bouquets or floral arrangements at once, you save time and cut down on waste. Plus, I dive into different price points for various product sizes and how this approach can be a game-changer for smaller studios.

I'd love to hear your thoughts, so feel free to share your feedback and spread the word about the podcast with your friends!

The Flowery Folk website: http://www.thefloweryfolk.com

The Posy Crew website:https://www.theposycrew.com.au

Contact me here: hello@theposycrew.com.au

Timestamps:

00:00 Welcome to the The Flowery Folk Podcast

00:52 Introduction to Series Production

01:22 Benefits of Series Production

02:05 Implementing Series Production in Small Studios

02:40 Creating Multiple Products from One Bunch

04:32 Final Thoughts and Tips

04:50 Closing Remarks

What is the Flowery Folk Podcast all about and who's it for? Listen along to find out more.