Explorez tous les épisodes du podcast The Easemakers Podcast

How do you protect a home from wildfires?

The team at Property Guardian uses data to get ahead of risk, and in this episode of the Easemakers Podcast, they share their tips for private service professionals caring for homes in wildfire zones — as well as what everyone should know about wildfire, whether you live in a region that's prone to them or not.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

When you're working on a major construction project, the key to success is having the right team in place. In this conversation, Director of Properties LeRoy Walters and his owner's rep, Curated by Streeter Owner Nate Wissink, share how they've built a strong working relationship.

Tune in to hear how each person makes the other's life easier, what it takes to manage a multi-year project, and their advice for anyone trying to run a major construction project while maintaining day-to-day estate operations.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you plan for a sabbatical, and how do you balance daily life and operations at home when a family is on the move for months at a time?

In this episode of the Easemakers Podcast, Elise Ciappara, a Senior Travel Designer for Joro shares the growing trend toward sabbaticals, and what it takes to plan for long-term travel. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Like many estate managers, John Dickson Anderson loves walking into a chaotic environment and turning it around.

In this conversation, he shares how he brings order to chaotic homes, elevates service standards, and creates (and enforces) protocols to keep everyone on the same page. Plus, we talk about the security risks that come with chaos, and why it's so important to ensure that both principals and household staff follow the right processes. Check out the report we mentioned: The State of Family Office Estate Security.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Keith Wallace has spent the past 40 years traveling the world, and — as for most private service professionals — no two days have been the same. Through those four decades, the common thread has been protecting people. 

In this episode of the Easemakers Podcast, Keith shares how he went from an entry level job at a hotel to managing global security operations for one of the world's largest hospitality brands to serving private clients at his own firm Safe Harbor Group. Tune in to hear his tips for any private service professional who wants to be prepared for anything, as well as his career advice for anyone working in private service. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

When families move between homes, the details get complicated — especially when it comes to health care.

In this conversation, PinnacleCare Senior Manager of Strategic Partnerships Rebecca Bux shares tips for private service professionals supporting families who are constantly on the move, from how to get ahead of emergencies to how to make care more seamless between locations.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What is the value of mentorship in private service? How do you find the right mentor, and create connections to help you grow in your career?

In this episode of the Easemakers Podcast, we talk with Andrew Beardsley, a seasoned estate manager who runs his own fractional estate management business, and Natalya Clasen, his mentee who's ten years into an ever-evolving private service career. 

Tune in to hear their thoughts on the importance of networking, their advice for creating lasting connections, and their tips for anyone battling imposter syndrome.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Whether you're hoping to have Andrea Boccelli sing an aria at a wedding, or to throw a Pitbull dance party, booking talent for a private event may seem like a tall order.

In this episode of the Easemakers Podcast, Empire Entertainment President & CEO J. B. Miller shares what it takes to plan a special event with a celebrity guest. Tune in to hear his tips for bringing a big vision to life, the logistics of working with talent and their teams, and ideas for creating a once-in-a-lifetime experience for any occasion.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What's the value of documenting high value assets, and how do you ensure you've captured every detail?

In this episode of the Easemakers Podcast, Founder of Virtual Home Inventory Ken Aaron shares his path from architectural photographer to inventory specialist, and his take on why inventories are a game changer for everything from daily household operations to long-term peace of mind.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you care for an art collection to help it maintain its value and build the legacy the collector wants to create?

The missing piece, says Caroline Sayan, President and CEO of Cadell + Co Americas, is being organized, and documenting every detail from appraisals to personal stories.

Tune in to hear Caroline's take on how estate managers and family offices can support collectors and preserve the value and meaning of a collection over time.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What should every estate manager know about maintaining cars, and how do you manage a fleet or a collection across properties?

Car fiduciary Dave Bentson answers all our automotive questions in this episode of the Easemakers Podcast. Tune in to hear the Founder of Precision Automotive Group share his tips for preserving different types of cars, his advice for private service professionals, his take on when to hire a collection manager, and more.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

When your principal says they're thinking about buying a horse, what questions do you need to ask, and what do you need to know? 

Jen Shah is a tax director at the CPA and advisory firm Dean Dorton. She specializes in working with equestrian families, and says she's never met a family office that's excited to hear their principals are diving into this unique asset class. 

In this conversation, Jen shares what family offices and estate managers should know about horse ownership – from understanding the business to caring for a horse throughout its life. Tune in to hear the differences between managing sport horses and racing horses, the implications for insurance, accounting and care, and how to build a team of experts to properly support an equestrian family. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What are the risks and benefits of putting luxury assets — from homes to yachts to cars — up for charter? 

In this episode of the Easemakers Podcast, LVH Global Co-Founder & CEO Hugh Barton shares how the right charter setup can help cover the costs of luxury assets, improve service standards, and fit into an overall wealth preservation strategy. 

Tune in to hear his tips for delivering on client expectations and preferences, hiring, training and retaining high-performing staff, and more. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What is restorative cleaning, and how does it differ from day to day housekeeping?

Emily Dodds has studied the science behind cleaning, and has a passion for using cleaning best practices to help families maintain their homes and all the assets within them. Tune in to hear the founder of Immaculate Collective talk about the principles of restorative cleaning, her tips for finding a cleaning service or housekeeper with the right expertise, and best practices for maintaining a clean — or immaculate — home.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

The right protocols can create peace in a family's everyday life.

Aubree Weathers honed her skills managing operations and logistics in the Air Force, and today, she applies what she's learned in private service. As a consultant and the founder of AW Strategies, Aubree helps complex households build processes that work for them. 

In this episode of the Easemakers Podcast, she shares tips for creating new standards and procedures, best practices for navigating change, and advice for getting buy-in from key stakeholders across an estate.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you reduce turnover and retain your top household staff members? 

In this episode of the Easemakers Podcast, the team from Critical Path Advisors shares HR best practices for onboarding, benefits, PTO, and more — so you can set your team up for success. Hear from Co-Founder and President Reisa Diamond and Director of Employee Relations Lisandra Gatson on how they work with families and private clients, what leads to burnout, and how to navigate tough HR conversations.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

You have one week to plan a 50th birthday party for 100 people — how do you make it happen?

Jessica Goldklang found her calling answering questions just like this, and created Party Crush Events to bring big visions to life on a short timeline. In this episode of the Easemakers Podcast, she shares her tips for anyone trying to make the impossible happen at the last minute. 

Tune in to hear her keys to an unforgettable guest experience, tips for finding vendors without ego, and how she meets expectations, whether she's asked to bring in a dancing parrot or create a diner from scratch. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Owning a ski home comes with unexpected maintenance challenges — so what should you consider if you're tasked with managing a home in a town like Park City, UT?

Paul Benson is the Co-founder and CEO of Engel & Völkers Gestalt Group, and he's watched Park City real estate evolve over the past 20 years. In this episode of the Easemakers Podcast, he shares the mistakes people make all too often with ski properties and how to avoid them. Tune in to hear about how the right inspections can save millions in repairs, the realities of living with wildlife and weather in a ski town, and the complexities of hiring household staff and vendors in high-cost neighborhoods. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

To celebrate 100 episodes of the Easemakers Podcast, the Nines team turns the microphone around. Tune in to hear Kristin and Mohamed talk with Jacco de Bruijn and Shelby Boudreau about the founding story of Nines and Easemakers, the evolution of the Easemakers community, and their words of gratitude for the service hearts who make this community special.

Thanks to everyone who's been a part of our first 100 episodes! 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How can estate managers make a positive impact on family dynamics and well-being for the families they support?

In this episode of the Easemakers Podcast, we talk about generational well-being, family dynamics, and continuity with the team from RayLign. Greg Rogers founded RayLign 20 years ago to bring alignment and support services to families across generations. For this conversation, he’s joined by Molly Grunner, who brings an estate management background to the RayLign team. 

Tune in to hear tips for building strong relationships with principals, anticipating what's around the corner, and creating redundancy and structure for long-term success and stability.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

In private service, no two days are the same — and as time goes on, a role can change drastically.

Beth Langley has worked with the same principals for two decades, and her role has continuously evolved over time. In this conversation, she shares her path from personal trainer to estate manager to fractional estate manager and remote personal assistant. 

Tune in to hear her tips for setting boundaries that set you up for success long-term, building long-lasting vendor relationships, and adapting as dynamics change.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

NOAA, the National Oceanic and Atmospheric Administration, predicted an above-normal hurricane season for 2025, but so far, none of the Atlantic hurricanes that have formed this year have made landfall in the US. With another month to go, President of Aon Private Risk Management Jason Ott shares his advice for mitigating risk during hurricane season.

Tune in to hear how to protect assets during floods, what everyone needs to know about building and maintaining coastal properties, and why estate managers should have an understanding of their principal’s insurance policies. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What are the unique challenges of managing a private island? 

In a new episode of the Easemakers Podcast, Luciana Nijdam shares what estate managers and the families they support need to know about purchasing, developing and maintaining private islands. 

Tune in to hear how managing a private island differs from running a coastal property, tips for finding staff and vendors for remote locations, tips for training your team for when things (inevitably) go wrong, and more. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

In 20 years serving on luxury yachts, Chef Adrienne Gang has learned every lesson the hard way, and now, she wants to create calmer waters for her peers. 

This October, Adrienne is launching a course with Florida International University called Luxury Culinary Operations: Yacht and Estate Logistics. In this episode of the Easemakers Podcast, she shares why continuing education has become her passion, and how chefs can benefit from special training designed for private service environments. 

Plus, in the lightning round, Adrienne shares a behind the scenes look at her experience on Bravo's Below Deck, as well as her experience volunteering her culinary skills to provide disaster relief with organizations like the Guy Fieri Foundation.

Learn more and apply to the course here: https://hospitalityexed.fiu.edu/courses/luxury-culinary-operations-logistics-for-yachts-and-estates/

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Managing estate sales comes with a unique set of challenges, from complicated family dynamics to maintaining an empty property.

In this conversation, co-founders of the Christie's International Real Estate Group Trusts & Estates Division Leslie Hirsch and Howard Morrel share their tips for estate managers tasked with seeing a property through an estate sale. Tune in to hear what you need to know about insurance and maintenance as a home sits through this process, documents and information to keep at your fingertips, repairs that can impact the value of a property, and what most commonly gets overlooked. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Are you taking all the right steps to prevent medical emergencies, and to ensure you're prepared in the worst case scenario?

In this episode of the Easemakers Podcast, Emergency Black Bag Founder & Medical Director Christopher Sidford shares what every private service professional should know about medical emergencies, from what to have on-hand at every property to how to prepare your principals for a trip overseas. 

Tune in to hear his tips for basic preparedness, how to improve medical safety on remote properties, what to carry when you're traveling, and more.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

A strong network of tradespeople and vendors serves as the key to Rachel McGrath's fractional estate management company, RK Estate Management. 

In this episode of the Easemakers Podcast, Rachel shares her tips for any private service professional looking to source, vet and work with high quality vendors. Tune in to hear her tips for finding new vendors, building strong relationships, and balancing 100+ vendors across multiple properties.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Wealth brings complexity to all aspects of life, and health insurance is no exception.

Emry Concierge's Lindsay Loomis has spent her career in the insurance industry, and in this episode of the Easemakers Podcast, she shares her tips for helping families navigate health insurance and care. 

Tune in to hear considerations for families who spend time across multiple properties, states and countries, what to know about concierge doctors and healthcare advocates, and tips for finding the right insurance plans for your clients. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Dr. Virginia Schwager combines a psychology background and years of experience in private service to help families improve their childcare operations. In her time working in private households, she's learned that childcare teams shouldn't operate in siloes, but rather, should be integrated seamlessly with estate management teams. 

In this episode of the Easemakers Podcast, Ginny shares her tips for estate managers on overseeing nannies and childcare professionals, her take on how to improve retention, and more. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

In every family office, turnover is inevitable. So how do you plan for the future and ensure information doesn't get lost over time? 

In this episode of the Easemakers Podcast, Josh Kanter shares how his own family's story shaped his approach to helping family offices navigate transitions and preserve their legacies. 

Tune in to hear why his own experience led him to build leafplanner, his take on why it's critical to document the knowledge of everyone involved in the family ecosystem, and his tips for anyone who wants to help an organization preserve their legacy for generations to come.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What should you consider when booking private jet travel, and how do you ensure everything goes smoothly? 

In this episode of the Easemakers Podcast, Apollo Jets Aviation Advisor Michael Palagonia shares the common mistakes to avoid around luggage capacity, departure times, catering and more. Tune in to hear why it's critical to know your terms around cancelation, wifi, pets and more, how to plan for holiday, peak season, and major event travel, and which small mistakes can turn into bigger problems when flying privately.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What is the definition of luxury in 2025?

Joe Pellegrino says we all have our own definition — and it's his team's job to deliver on each client's unique vision. 

In this episode of the Easemakers Podcast, the Managing Director of the Pantheon Group shares his take on what he calls "anticipatory excellence," and how he sees estate management evolving. 

Tune in to hear about the keys to onboarding new clients, how to get ahead of expectations, tips for finding great vendors, and more.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Andrew Lowrey has a lifelong love of service, and his years working in hospitality and private homes shape his philosophy on domestic staffing.

In this episode of the Easemakers Podcast, the Precise Home Management Founder and President shares why he believes you should never force a role in private service, as well as his keys to a long-term placement. 

Tune in to hear how his upbringing fuels his journey in private service, his tips for candidates and his advice for finding a long-term fit. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Curious about turning a second home into a vacation rental? 

In this episode of the Easemakers Podcast, we talk with Kim Lalande about what to know before putting a luxury property on the short-term rental market, how to appeal to a particular type of traveler, and how to create a high-end guest experience. 

Kim is the Founder & CEO of Key.co, a hospitality marketplace where clients can book vetted, top-tier vacation homes, curated experiences, and in-home services, all in one place. Tune in to hear her insights about marketing a vacation home, investing in a high-end rental property, managing the operations of a luxury vacation rental, and more!

Plus, check out the McKinsey report, Updating perceptions about today’s luxury traveler, that Kim mentions during our conversation.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

The cybersecurity landscape is changing rapidly with the increasing prevalence of AI-driven cybercrime. 

In this episode of the Easemakers Podcast, we talk about what private service professionals can do to minimize risk with Dr. Chris Pierson, CEO and Founder of the concierge cybersecurity and privacy platform BlackCloak. 

Tune in to learn about the link between digital security and physical security, how digital scams are evolving in the age of AI, and what you can do to take action. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Every private service professional has a unique path into the industry. For Steve Davis, a wide range of experiences — including a lifelong love of music — prepared him for a career in estate management.

In this episode of the Easemakers Podcast, Steve shares how being an "expert generalist" has helped him succeed in private service. Tune in to hear stories of how a diverse background helps him in his role as an estate manager and consultant, his advice for working closely with specialists, and tips for learning on the job. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What are the most common losses facing high net worth homeowners, and what are they overlooking when it comes to prevention?

In this conversation, PURE Insurance Chief Growth Officer Mark Galante and Head of Risk Management Jason Metzger dig into the data from 2024, uncovering the trends in homeowners’ claims and sharing practical tips for reducing risk.

Tune in to hear tips for getting ahead of losses and preventative measures every estate manager should take in 2025. 

Note that this conversation was recorded in December 2024, so when Mark refers to "year to date" numbers, he is referring to 2024 data.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you navigate the changes that come with transferring wealth from one generation to another? What are the challenges and opportunities families have as G2+ starts to share properties and assets?

In this conversation, Parere Advisory Founder and Managing Partner Janet Arzt and Managing Director Skye Young share the trends they see across family offices, as well as their advice for creating structure and systems to ease the transition. 

Tune in to hear what everyone should know about the next generation, how to keep growing families and ever-evolving teams on the same page, and tips for reducing key man risk and preserving historical knowledge. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

LA-based Easemaker Heather Swain has carved out a niche helping clients stay organized through any transition.

In this episode of the Easemakers Podcast, Heather shares what she's learned from helping clients move, consolidate properties, and navigate moments of transformation. Tune in to hear her tips for helping principals stay organized in the midst of chaos. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

We've all heard stories of surprising art discoveries — jewelry found in desk drawers, vintage cars uncovered in barns — so what can we learn from these stories? How do you protect and preserve valuable assets and collections, and what should everyone in private service know about navigating the art market?

Ronald Varney is a Fine Art Advisor with 25 years of experience in the international art market. In this conversation, he shares lessons learned from art and collectibles lost and found in storage, why the stories behind assets and collections need to be carefully preserved, and advice for anyone involved in managing collections, valuations, certificates of authenticity and more.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

At first glance, you might not expect Kate Bright to be a part of a security detail — which, she says, is exactly why she's right for the job.

In this conversation, we talk with Kate about invisible protection, and how she made the move from personal assistant to secure lifestyle expert and Founder and CEO of Umbra International, a full-service security business that delivers recruitment, advisory and project management to private clients and family offices around the world.

Tune in to hear about Kate's unique career path, why she's passionate about bringing more women into close protection roles, and the value of a security mindset for any private service professional.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

When emotions are running high, how do you turn things around, solve the problem, and provide the best possible service?

In this episode of the Easemakers Podcast, Steven Ferry, Chairman of the Institute of Modern Butlers, shares how working on soft skills and emotional intelligence can help you better navigate tough situations with principals, staff, vendors, and anyone else you come across in your daily life.

Steven became a butler in 1989, and since then, his career has evolved into hospitality and butler training. He’s written three books, including the British Butlers’ Bible, and teaches butlers and hospitality teams about proper standards – including the right attitude and approach, which is the heart of our conversation today. Tune in to hear his tips for anyone working in private service.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Today, security is top of mind for high profile individuals and the people who support them. In the aftermath of the shooting that killed United Healthcare CEO Brian Thompson, Wayne DeCoste and his team at Rescor Group have had an influx of calls from people scrambling to improve their executive protection programs.

Now, in a special episode of the Easemakers Podcast, Wayne shares his advice for anyone who’s concerned about safety and protective services – for both the short term and the long term. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you bring a big creative vision to life, whether it's a logo and brand for an estate, a once-in-a-lifetime party, or an upgrade of simple service touches like napkins and platters?

Jack Grayson started out as a photographer, then, quite by accident, found himself managing creative projects in high end estates. Now, he's sharing his secrets for getting creative in a new episode of the Easemakers Podcast.

Tune in to hear how Jack turns a seemingly impossible vision into a reality, his tips for working with vendors and artisans, and his advice for estate managers tasked with managing creative projects.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What's the difference between mass market insurance and personalized insurance coverage? How do you decide on the best fit, and how do you find a broker that's right for you?

In this episode of the Easemakers Podcast, Private Risk Management Association CEO & Executive Director Diane Delaney shares how a consultative approach to insurance can help HNW families and individuals protect and preserve their assets. 

Tune in to hear an overview of today's hard market, Diane's tips for being proactive in preventing the most common losses, why Diane starts conversations by focusing on the passions (like collections), what to look for in a private insurance advisor, and more!

How do you know when to bring up conversations around healthcare, and how to minimize risk as you navigate health-related situations with your principals?

In this conversation, Wellworth Founder & CEO John Samuels explores what’s behind the curtain in healthcare – and how estate managers can support their principals in dealing with emergencies, illnesses, and aging.

Tune in to hear signs to watch for that might tell you something is wrong, and his advice for bringing up and working through this sensitive topic. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you recognize a great family office, and choose the right environment for a long term role?

In his role as a Partner at the retained executive search firm Mack International, Brian Adams vets family offices every day, and he knows the signs of a strong organization. In this episode of the Easemakers Podcast, we explore the commonalities between successful family offices, and how to recognize a high performing, well-organized family office when you’re looking for a long-term fit. 

Tune in to hear questions to ask and red flags to look for when you’re interviewing, as well as Brian's take on the importance of a family's shared sense of purpose.

Plus, be sure to check out Mohamed's interview on A Modern Approach to Estate Management on Brian's show, The Mack Podcast!

Melissa Winstead spent 15 years as a private chef before moving into an estate management role, and in a new episode of the Easemakers Podcast, she's sharing how her experience in the kitchen serves her in her role today.

Tune in to hear the story of Melissa's career in private service and what she's learned along the way. Melissa shares what surprised her after making the switch, what she loves about working in an estate management role, and where she hopes her career will take her next.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you find the right private chef for your household staff? Should you look for someone with Michelin star experience, or a deep knowledge of specific cuisines? And, how can you set a new chef up for success?

In this episode of the Easemakers Podcast, Marc Sorensen Leandro shares his tips for hiring managers based on his experience as a private chef turned recruiter. Tune in to hear his take on how to find the right private chef for your principals, what to look for in private chef candidates, and how to help a new private chef get up to speed quickly.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Looking for inspiration for creating a luxury travel experience for your principals?

Ryan Rudolph, Co-Founder of Luxurious Getaways, joins us in a new episode of the Easemakers Podcast to share what's trending in high-end travel, from today's most popular types of travel to the simple touches that make an experience special. Tune in to hear his insider tips for booking travel, ideas for crafting a creative experience, advice for security planning before a trip, and more.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.