In this EA Campus podcast episode, Nicky Christmas interviews Gabrielle Waxenberg, an experienced Executive Assistant who has recently transitioned to working as a fractional Assistant for multiple clients.

Key points from the episode:

1. From hospitality management to becoming an EA, she worked in various industries, such as legal, manufacturing, IT, banking, sustainability, and healthcare.
2. Time management across multiple executives and organisations, maintaining confidentiality, and navigating different personalities and dynamics.
3. Empowerment to set boundaries, choose clients and tasks, and establish a peer-to-peer relationship with executives.
4. Set boundaries early on, learn to say no when necessary, and build strong relationships with other admins for support and growth.
5.  Invaluable connections, witnessing the profession's evolution, and the ability to positively impact leaders and organisations.
6. The importance of challenging norms and providing honest feedback to executives, even when it's difficult, to help them grow and avoid potential issues.

Throughout the episode, Gabrielle shares her experiences, challenges, and lessons learned during her 12-year career as an EA. She emphasises the importance of setting boundaries, building relationships, and speaking truth to power. Her insights offer valuable advice for Assistants at all stages of their careers.

The EA Campus

In this episode, Becky Kaapuni shares her winding career journey spanning publishing, wine business, investment banking, tech startups, Twitter, and now Salesforce, where she supports the CEO of AI.

Some key pieces of advice and insights Becky offers:

• Be patient in building your career - you have to go through the stepping stones and start at the beginning, gaining experience over time.
• Know your worth and negotiate your compensation, even if it means being willing to walk away from an opportunity. Invest in a professionally written resume.
• For interviews, focus on showing up as your best self and demonstrating confidence. Worry about the details of the job later.
• Always maintain a beginner's mind, as every executive, company culture, and role will differ. Be ready to learn and adapt.
• Build your network and maintain connections over time. You never know when an opportunity may come back, even years later.

Becky candidly shares the triumphs and challenges of her EA career, from navigating egotistical bosses and sudden layoffs to finding executives who truly value and empower her. She emphasizes the importance of documenting issues, leveraging resources, and prioritizing one's well-being while acknowledging that immediately leaving a bad situation isn't always feasible.

While Becky admits she could lead more by example in disconnecting from work, she has found that staying on top of things helps her mental health and ability to relax. Her story illustrates the ever-changing landscape of the EA role and the resilience required to succeed in the long term.

The EA Campus

In this insightful episode of the EA Campus Podcast, host Nicky Christmas sits down with Tawnya Convoy, a dynamic executive assistant with a unique career trajectory. Tawnya shares her fascinating journey from being a professional flutist and music teacher to thriving in the world of technology and startups. She delves into her experiences at Apple, her transition during personal life changes, and her growth in various startup environments.

1. Musical Beginnings [00:00:30]: Tawnya discusses her initial career as a professional flutist and music teacher, reflecting on the challenges and fulfilment of being a freelance musician.
2. A Shift to Stability [00:02:00]: She shares her journey towards financial stability, which led her to explore new opportunities, including a role at Apple.
3. Embracing Technology and Retail [00:04:00]: Tawnya talks about her time at Apple, where she discovered her passion for technology, balanced with the demanding nature of retail work.
4. The Startup World [00:06:00]: She describes her experiences in various startups, from her initial office coordinator role to her impactful tenure at FAIR.
5. Current Role at Dozer [00:08:00]: Tawnya delves into her responsibilities at Dozer, supporting the CEO and other executives, and her enjoyment in tackling a variety of tasks.
6. Personal Growth and Routines [00:10:00]: She shares her morning routine, emphasizing the importance of fitness and how it aids in managing her ADHD.
7. Work-Life Balance and Remote Work [00:12:00]: Tawnya speaks about the benefits and challenges of remote work, her approach to setting boundaries, and maintaining a balance between her professional and personal life.
8. Advice for Aspiring EAs [00:14:00]: Offering valuable tips, Tawnya highlights the importance of technology skills and building strong relationships with executives, especially in the startup environment.

Featured Books, Products, Tools, and Technologies:

1. Apple Products:
   • Tawnya shares her experience working at Apple and her fondness for Apple products, which she continues to use both personally and professionally.
   • Link: Apple Official Website
2. Google Calendar:
   • Tawnya emphasizes the importance of Google Calendar in managing her tasks and schedules, highlighting its notification system and color-coding feature.
   • Link: Google Calendar
3. ClickUp:
   • Tawnya mentions using ClickUp for task management and organization, describing it as a vital tool in her workflow.
   • Link: ClickUp
4. Slack:
   • Slack is discussed as a crucial communication tool in Tawnya's work, particularly for its integrations and apps.
   • Link: Slack
5. Atomic Habits by James Clear:
   • Tawnya recommends "Atomic Habits" for personal development and habit formation.
   • Link: Atomic Habits on Amazon
6. Mel Robbins' Inspirational Content:
   • Tawnya expresses her admiration for Mel Robbins and her motivational approach.
   • Link: Mel Robbins' Website

The EA Campus

Welcome to the latest episode of the EA Campus podcast! In this episode, we had the pleasure of interviewing Christi Brewer, an accomplished Executive Assistant (EA) to the CEO at Shipt. Christi shared valuable insights into her career journey, overcoming preconceived notions about the Assistant role, leveraging technology in her day-to-day work, and her experience working for a startup.

The episode started with Christi providing an overview of her career path, highlighting her business administration and marketing background. She shared how she initially worked in retail management, ventured into the insurance industry, and eventually found her passion in marketing. However, during the Great Recession in 2009, she faced a round of layoffs that led her to explore new opportunities.

Christi recounted how a recruiter encouraged her to consider an EA role, despite her initial reservations and misconceptions about the position. Taking a leap of faith, she embraced the role and discovered her love for it. Her story resonated with many Assistants, who are often surprised by how fulfilling and rewarding the EA profession can be.

As the EA to the CEO at Shipt, Christi discussed the various aspects of her role. In addition to managing her executive calendar, inbox, and travel arrangements, she described herself as a "people connector," a sounding board, and a problem solver. She emphasised the importance of adaptability and highlighted her ambivert personality, enabling her to connect with leaders while excelling in focused, independent work.

The conversation shifted to the use of technology in Christi's role. She revealed that Shipt primarily relies on Slack for communication, enabling her to stay connected with her executive and the team throughout the day. Christi emphasised the significance of being well-versed in technology tools and adapting to the digital landscape to enhance productivity and collaboration.

The podcast delved into Christi's experience working for a startup. She shared her appreciation for the fast-paced environment at Shipt, a retail tech company. Christi highlighted the dynamic nature of her role, where each day presents new challenges and unique needs. She also emphasised the importance of being proactive, staying agile, and embracing change when working for a startup.

Towards the end of the episode, Christi provided valuable advice for Assistants aspiring to work for startups. She encouraged them to be open-minded, flexible, and willing to take on diverse responsibilities. Christi emphasised continuous learning, adaptability, and building solid relationships with colleagues and executives in a startup setting.

The EA Campus

In this episode, we have the pleasure of hosting Holly Copsey, a Business Support Specialist at Virtually Priceless. Holly shares her remarkable journey and valuable insights into her 20-year Executive Assistant (EA) career.

Join us as we delve into Holly's journey and learn how she navigated the shifting landscape of the EA profession, particularly during the pandemic. Discover her insights on running a successful VA agency and how she has adapted her services to meet client's evolving needs. Tune in to gain valuable knowledge and inspiration from Holly Copsey, a seasoned EA and business support specialist.

The EA Campus

In the next episode of the EA Campus podcast, we have the pleasure of hosting Shaun Alphonso, Executive Business Partner at Georgian, a renowned venture capital firm specializing in SaaS technology investments. Join host Nicky Christmas as she delves into Shaun's intriguing career path and uncovers the valuable lessons he learned. From working in Starbucks to his stellar EA career, Shaun shares many helpful tips and tricks for Assistants, including time management techniques, technology use, and how he manages communication with his Executives. This is one not to miss. 

The EA Campus

 In Episode 29, we had the pleasure of sitting down with Lora Whicher, the Founder of Lora May Virtual PA. Lora's journey in the corporate world as an executive assistant took her through various roles, including a significant stint at Savills real estate agency.

During our conversation, we delved into Lora's career trajectory, exploring her experiences working as a corporate EA and the pivotal moment that led her to start her own virtual assistant business. We discussed the challenges she faced and overcame, especially during the pandemic, and how she managed to successfully establish Lora May Virtual PA.

One of the highlights of our conversation was learning about Lora's ability to adapt and work with different personality types. She shared invaluable insights on navigating various working styles and how she leverages her expertise to provide top-notch support to her clients.

Additionally, Lora shared her effective time-blocking techniques and how she manages her day to ensure productivity and balance. Her expertise in structuring her schedule provides actionable tips and strategies that can benefit all EAs looking to optimize their workflow.

Join us as we dive deep into Lora's journey, from her corporate EA days to becoming a thriving virtual assistant entrepreneur. Her story is a testament to resilience, adaptability, and the power of seizing opportunities, even in challenging times.

So, if you're ready to be inspired and gain valuable insights into the world of virtual assistance, grab your favorite beverage, find a cozy spot, and get ready for Episode 29 of the EA Campus podcast

The EA Campus

Welcome to the EA Campus podcast! In this episode, we sit down with Hayley Hudson, the Founder of Hudson Admin Support and the VA Lounge. Join us as we delve into Hayley's journey of starting her own virtual assistant business and creating a thriving network for VAs.

In our conversation, we explore the world of virtual assistance and dive into the tech tools and strategies that can empower assistants to excel in their roles. Hayley shares valuable insights on building confidence, understanding your worth, and leveraging technology to streamline administrative tasks.

Whether you're an aspiring virtual assistant or an experienced assistant looking to enhance your skills, this episode is packed with practical tips and advice. Tune in as we unlock the secrets to success in virtual assistance and gain a deeper understanding of the value that assistants bring to the table.

Join us on the EA Campus podcast as we learn from Hayley Hudson and uncover the possibilities that await in the realm of virtual assistance. Get ready to boost your confidence, harness the power of technology, and embrace your worth as an assistant. Don't miss this inspiring and informative episode!

The EA Campus

In this episode of EA Campus, we chat with Stephanie Hand, Founder of OnHand Executive Services. Stephanie shares her journey from working as an in-house Assistant to starting her freelance Assistant business. She discusses her experience onboarding a new CEO and provides valuable insights into dealing with workplace bullies. Additionally, Stephanie shares her daily routine and offers advice for assistants starting in the profession. Whether you're an experienced Assistant or just starting out, you'll want to tune in to hear Stephanie's valuable tips and tricks for navigating the world of executive support. Don't miss this inspiring conversation!

The EA Campus

On this episode of EA Campus, we chat with Katie Parker, Founder of Parker PA Ltd. Katie shares her experience of transitioning from a corporate EA to starting her own virtual assistant business during the pandemic. She provides valuable insights into working with new clients and managing the day-to-day operations of a VA business. Additionally, Katie offers advice for Assistants who want to be more proactive in their careers and shares her decision to move away from working in London. Tune in to hear about Katie's tools and techniques to make her work more effective and efficient. Whether you're an aspiring VA or an experienced  Assistant looking to take your career to the next level, you won't want to miss this insightful conversation.

The EA Campus

In this episode of the EA Campus podcast, we chat with Abbie Fernandes, Founder of Swift VA. Abbie shares her journey from being a corporate Assistant to starting her own Virtual Assistant business and how she navigated the challenges of moving to different countries while supporting her husband and young family. She provides insights into the critical skills required for running a successful VA business, including building client relationships and setting boundaries. Tune in to hear Abbie's inspiring story of overcoming challenges and achieving success as a Virtual Assistant.

The EA Campus

In this episode of the EA Campus podcast, we sit down with Jamila Benomar, the founder of Your Virtual Pod. Jamila shares her insights on the profession, building confidence in the role, and establishing yourself as an expert in your orgainsation. We discuss the benefits of working as a Virtual Assistant and the challenges of starting the business. Jamila also shares her tips on effectively operating as an Assistant in large corporate organisations.

The EA Campus

In this episode, Chelsea Fox shares her 15-year journey as an assistant, from starting as an event manager in Spain to her current role as an EA supporting the CEO and leadership team at a data centre startup in London.

Some key pieces of advice and insights Chelsea offers:

• Find the industry and company culture that allows you to thrive as an assistant. In a startup, being willing to roll up your sleeves and help out wherever needed is key.
• Confidence comes from having your voice heard and your opinions valued as an assistant. Chelsea appreciates that her current company seeks her input.
• Learn to say no when needed to avoid burnout, but be ready to pitch in on a wide variety of tasks, especially in a startup environment.
• Resilience and strong communication skills with your executive are critical. Have a plan A through Z, as things rarely go perfectly according to plan.
• Being bilingual (Spanish & English for Chelsea) can open up great career opportunities, especially in European companies.
• Build relationships across the organization by being friendly, remembering personal details, and, yes, bringing in treats! People are much more willing to help out a friend.

Chelsea also shares some of her favourite productivity tools, such as Microsoft To Do, OneNote, Planner, and good old-fashioned handwritten lists. Her story illustrates the importance of adaptability, relationship-building, and being proactive in making your mark as an assistant and elevating the perception of the role.

The EA Campus

In this week's episode of The EA Campus podcast, we are delighted to be joined by Pippa Andrade, Founder of PAVA Support. Following a long career as a corporate Assistant in financial services, Pippa took her career in a new direction by starting a VA business. In this episode, we explore her journey and learn how she started her business and the crucial lessons her corporate career taught her. 

The EA Campus

In our next episode of The EA Campus Podcast, we interview Lauren Bordon, Founder of Your Trilingual Support. Lauren shared her journey from linguist to Executive Assistant, working for private HNMI in Mayfair, London and setting up her virtual support business and relocating to Barcelona, Spain. Enjoy the next episode of The EA Campus Podcast. 

The EA Campus

We are thrilled to have two guests with us this week. Claire Houston and Paula Kokare are the Founders of Houston & Ko. This business helps entrepreneurs, startups, and small businesses focus on what matters most for their growth by delegating the most tedious and time-draining tasks. Claire and Paula share their insights on what it takes for Assistants to move from a corporate into a freelancing role, what Entrepreneurs and startups are looking for in an Assistant role and how Assistants can define what they can offer and where they add value. 

The EA Campus

We are thrilled to have Purvi Shah as the next guest on The EA Campus Podcast. Purvi is an established Assistant who has worked across many industries, including media, wine & spirits and financial services. We discussed her start in the Assistant sector, what it is like working in a fast-paced news organisation and supporting multiple c-suite level Executives. 

The EA Campus

In the next episode of The EA Campus Podcast, we have a fantastic interview with Tara Sims, Senior Manager of Administrative Services Office Management at Comcast.

Tara is a dynamic, strategic problem solver and executive partner with 15+ years of experience supporting C-suite leaders and other senior-level professionals within Fortune 500 companies. 

In the interview, we discussed Tara's career, how she manages a team of Assistants, how she built her personal brand and can focus on the many tasks her role encompasses. 

The EA Campus

Welcome to The EA Campus Podcast Ep18: Working for a Global Brand. In this episode, host Nicky Christmas speaks with Hayley Herriotts, an Executive Assistant at L’Oréal, about her 14-year career supporting leaders across one of the world’s biggest beauty companies.

Hayley takes us behind the scenes of working for a household-name brand, from product launches and luxury events to supporting senior executives and balancing a busy family life. In The EA Campus Podcast Ep18: Working for a Global Brand, you’ll hear how she moved from beauty therapist to events coordinator to high-performing Executive Assistant at L’Oréal.

Listeners will gain practical insights on:

• How to balance working for multiple brands under one executive
• Tips for managing events, conferences, and high-profile product launches
• Building a strong assistant network inside a large organization
• Finding balance as a working parent while excelling in a demanding role
• Challenging stereotypes about the assistant role and stepping into leadership circles

Whether you’re curious about what it’s like to work in a global brand or seeking inspiration for your own EA journey, The EA Campus Podcast Ep18: Working for a Global Brand offers advice, encouragement, and strategies you can put into practice.

Don’t miss this inspiring conversation — tune into The EA Campus Podcast Ep18: Working for a Global Brand today and discover how to thrive in a fast-paced, global organization.

The EA Campus

Welcome to The EA Campus Podcast Ep17: From Assistant to Business Manager. In this episode, host Nicky Christmas is joined by Aisha Everett-Khalif, who shares her incredible career journey from Executive Assistant to Business Manager (Chief of Staff).

With over 20 years of experience across multiple industries, Aisha discusses how she combined her skills as an assistant, a business owner, and a leader to step into a senior role that drives culture, communication, and inclusion across her organization.

In The EA Campus Podcast Ep17: From Assistant to Business Manager, you’ll discover:

• How to transition from Executive Assistant to Business Manager/Chief of Staff
• The importance of collaboration between assistants and senior leaders
• Ways to bring diversity, equity, and inclusion into the workplace
• The “tricky dance” of learning how to work alongside another assistant
• How to balance personal life and career while staying intentional with your time

Whether you’re exploring career progression or simply curious about the Chief of Staff path, The EA Campus Podcast Ep17: From Assistant to Business Manager is packed with insights, strategies, and honest reflections.

Tune in now to hear Aisha’s inspiring story and learn how you can chart your own path in executive support. Don’t miss The EA Campus Podcast Ep17: From Assistant to Business Manager — a must-listen for ambitious assistants ready to level up.

The EA Campus

What does it really take to thrive as a high-performing Executive Assistant?
 In this inspiring episode of The EA Campus Podcast, Nicky Christmas sits down with Becca Stifel, Senior Executive Administrator at Renewable Water Resources.

Becca shares her untraditional 20-year career path from banking to executive support, the bold move that helped her rewrite her own job description, and the leadership lessons she’s learned along the way.

Listeners will hear practical strategies on:

• Staying calm under pressure (and why it’s a critical EA skill)
• Transitioning from tactical to strategic executive support
• Building relationships and networking with confidence
• The importance of rewriting outdated job descriptions to reflect real responsibilities
• How to ask for what you need in your role—and why it can transform your career

Becca’s story is a masterclass in resilience, growth, and owning your seat at the table. Whether you’re new to the profession or ready to step up, this episode will leave you motivated to shape your own EA journey.

The EA Campus

In this episode of The EA Campus Podcast, we interview Hilary Fung, EA at Slack. Hilary is a knowledgeable, meticulous Assistant who understands how to create impact in the Assistant role. Hilary talked about her experiences working at Slack and shared some great tips for using Slack effectively. We discussed working for multiple Executives, building relationships and being thoughtful about the Assistant career. 

The EA Campus

On this episode of The EA Campus Podcast, we have Fiona Hurst, Executive Assistant to the Chief Legal Officer at SThree. Before her current role, Fiona worked at Airbnb in their Paris office. It was indeed a rollercoaster ride, and we spent a lot of time talking about her experiences working at a unicorn start-up right at the beginning of its rise.

The EA Campus

In this episode, Catherine Wright shares her varied career journey leading up to her current role as an Executive Assistant to a CEO. She discusses the importance of understanding the business you work for, being a connector between teams, and adding value wherever possible.

Some key pieces of advice Catherine offers:

• Be meticulous about diary management - think through all the details like agenda items, travel/transition time between meetings, focus time, and your executive's well-being
• Remember that your own time management is just as important as your executive's
• Constantly keep learning and building your network
• Don't be afraid to take ownership and be assertive when needed in managing your executive's schedule
• Find ways to add value and make an impact, even with simple things like organizing social events
• Tackle your most dreaded task first thing (eat the frog) to make the rest of your day easier

Catherine also shares some of her favourite tools like OneNote, Asana, and good old-fashioned to-do lists. Her story illustrates how initiative, resilience, and a service-oriented mindset can enable an EA to become a true partner to their executive and make a difference in their organisation.

The EA Campus

On this episode of The EA Campus Podcast, we are excited to welcome our guest Ethan Bull, Founder of ProAssisting and co-founder of The 29-Hour Workday.

Ethan started his career as an Assistant in the entertainment industry before supporting senior-level Executives in the fast-paced world of advertising. Ethan and his family moved out of New York City, and with his wife, they formed ProAssisting, a high-level remote Assistant business. Ethan shared his thoughts on what it takes to work as a top performing Assistant, why it is crucial to develop a high-touch hospitality mindset, what it was like working in the entertainment industry and how Assistants can set expectations with demanding Executives. We covered a wide range of topics, so I hope you enjoy this episode of the EA Campus Podcast.

The EA Campus

Our next episode is with Puichi Hau, EA at Our Future Health. Puichi is a highly competent, resourceful and discrete solution provider often relied on to fix things. She is always the 'go-to' person for colleagues, friends, and family. Puichi takes us through her career, which has covered many industries and sectors. She shares her thoughts on falling out of love with the role, finding her ideal job, mentoring and managing other Assistants and career paths for the industry. 

The EA Campus

In this episode of The EA Campus Podcast, we are thrilled to be joined by Roxanne Smith, PA, at DeepMind. Roxanne is a thoughtful and determined Assistant who brings such a depth of knowledge to any conversation about the Assistant role. Roxanne is ten years into her Assistant career and is building an impressive range of skills that make her stand out in our industry. In this episode, we talk about her return to work after starting a family, how she works within a team of Assistants, managing the challenges that come with the role and what she hopes to see in the future for the Assistant industry.

The EA Campus

On this episode, we are joined by Fiona Shea, EA to the Group Chief Executive at Legal and General. Fiona has over twenty years of experience working with senior board-level Executives. Her knowledge shines through in this interview. We discuss the partnership with her current Executive and her techniques for remembering every request. Fiona shares her experience working at Enron in its last days and moving between industries as an Assistant.

The EA Campus

We are delighted to be joined by Jessie Pearson, PA, to CFO and Director of Strategy & Corporate Development at Workspace Group. A London-based real estate business. We talked across a broad range of subjects in this discussion, including Jessie’s start as a receptionist and how that helped her in her Assistant career; we spoke of her need to take short-term contracts while dealing with very personal challenges at home and how that shaped her outlook on life and her career. And we talked about how she structures her day and the value she has brought to acquisition projects in her organisation. 

The EA Campus

Janice is the Executive Assistant to the CEO and Founder of Luno. Janice has over 14 years of experience working in Australia and London, and she currently supports her Executive remotely from her home in Melbourne. Janice is incredibly passionate about the Assistant role and has a huge amount of knowledge which I'm so pleased she has shared with our listeners.

We discuss how she manages her day while working remotely, the development of her leadership skills and how she manages a team of Assistants. We talk about her day and why it is important to communicate what Assistants do daily. We discussed the importance of asking for what you want and building your confidence through networking and finding your voice.

The EA Campus

Rosy and I recorded the podcast just a few months before she decided to leave Etsy to travel and spend time with her family, but we are really grateful to be able to share the conversation with you today. 

During the conversation, we discussed how she started her career as an Assistnat, having previously worked in the theatre. We discussed how she worked with her Executive and managed their time effectively. We talked about how important it is to have a strong network of Assistants within an organisation and their power when working together. We talked about technology and Rosy’s love of Google Calendar! And how much she enjoys managing new Assistants and seeing her team grow in confidence.

The EA Campus

Abigail Jones, EA at Meta, always brings a wealth of knowledge and experience to these talks, and she doesn’t disappoint today. We discussed her career, her passions outside of her work, how she likes to work in partnership with her Executive, the strengths she brings to the Assistant role and how she protects her boundaries. 

The EA Campus

We are delighted to be joined by Emma Kate Bos, Executive Assistant to the CEO at APA Group, Australia's largest natural gas infrastructure business. 

Emma is a highly skilled EA with vast business support, events, project management, and operations knowledge. In our interview, we discussed Emma Kate's choice to be an Assistant, her love of managing other Assistants and Administrators, building a relationship with a first-time CEO, working strategically, listening to her gut and making decisions. 

The EA Campus

Tina is an incredibly focused and strategic force, and she offers a tremendous amount of value to our listeners today. I loved talking with her and hearing about her health journey and how that has contributed to increased confidence. Her move to Berlin and why she changed her career focus from marketing and communications to supporting the CEO and C-Suite at Babbel. 

The EA Campus

Fatiha Zeghir shares her extensive journey as an Executive Assistant (EA), starting in Paris and transitioning through roles at major companies like Procter & Gamble, NRJ Global, SAP, News UK, Penguin Random House, Pearson, and the BBC, before her current role at Vodafone. Her experience highlights the importance of adaptability, communication, and learning from diverse roles and industries. The discussion emphasizes the EA role's significance in crisis management, especially noted during her time at the BBC during the pandemic.

A recurring theme is the challenge of being underutilized or not fully integrated into strategic discussions despite EAs' central role in executives' daily operations. Fatiha and Nicky discuss the importance of EAs establishing boundaries, learning to say "no but," and the need for better remuneration reflective of their contribution.

Fatiha expresses a preference for Gmail and Google Calendar for their synchronization capabilities. She emphasizes using cloud storage and shared documents for efficiency and easy access to the latest information. Fatiha advocates for consistent and logical document naming conventions to streamline work processes.

Sheryl Sandberg's "Lean In" is highlighted as a transformative book, offering insights on navigating a male-dominated corporate world and negotiating effectively.

Fatiha shares her interests outside of work, including her passion for writing, specifically exploring the idea of a dramedy about EAs. She also mentions her involvement with the charity Care for Calais and her love for London's cultural offerings.

The paramount advice for new assistants is learning to assertively set boundaries from the beginning of their career, emphasizing "no, but" as a strategy for managing workload and expectations.

This episode sheds light on the complexities of the EA role and the significant value EAs bring to their organizations and offers practical advice for EAs at all career stages. Fatiha's journey and insights serve as an inspiration and a guide for both seasoned and new EAs navigating their professional paths.

The EA Campus

We are delighted to be joined by Renee Viens, Partner Executive Assistant at Underscore VC. Renee lives in Boston, Massachusetts and has been an EA for over 20 years in various industries supporting all levels of the c-suite. 

We discuss Renee’s new Underscore VC role and the recruitment process. We talk about her incredible network and ability to pull people together. We talk about her achievements in her role, events she has organised and her ability to perform calendar management Jenga frequently. 

The EA Campus

In the second episode of The EA Campus Podcast, we are thrilled to be joined by Suzie Ellams, EA, to the Co-CEO & CTO of OSTTRA. Suzie has been an Assistant for twenty years working at Elle Magazine, Burberry and now OSTTRA, a start-up Fintech company. In our conversation, Suzie shares tips on starting working in fashion and publishing.

Her decision to take a career break to start her family and how she now handles boundaries and prioritises her time. Suzie and Nicky talk about the importance of transferable skills for Assistants, and Suzie tells us about starting her new role during the pandemic and working in a hybrid environment. And of course, if her experience working at a fashion magazine was anything like the film The Devil Wears Prada!

The EA Campus

As a strategic Assistant, Emily Housley is the CEO's partner in getting things done. In this episode of The EA Campus Podcast, she shares how she operates with a positive sense of urgency, a high level of proactiveness, and a solution-focused mindset to transform ideas into action. 

 Although Emily has been working in the role for only a few years she is an absolute powerhouse. She comes with tremendous knowledge and expertise working in a fast-paced environment for a growing start-up. 

During our conversation, we discuss Emily's extra steps to secure her role at Crisp and the unexpected outcome. Why pressure is a privilege and how she maintains high standards in her work. We talk about her morning routine and how that sets her up for success. She shares how she communicates with her Executive and prioritises his day so that they can work together successfully. 

Show Notes - https://www.theeacampus.com/podcast/ep1-emily-housley
The EA Campus - https://www.theeacampus.com/

The EA Campus

Welcome to our new podcast. It’s called The EA Campus Podcast, and each week Nicky Christmas, Founder of Practically Perfect PA and The EA Campus, will talk to Executive Assistants, Personal Assistants and Administrative professionals that she knows, admires, and always has wanted to meet and talk to to about their careers, how they started as Assistants, what a typical day looks like, how they work with their Executives and add value in their organisations. They will share their thoughts on the industry and how they’ve built their successful careers.

Back in the day, we used to run a regular interview with Assistants about their day in the life, and then we stopped, and everyone missed it, so we are back doing something similar as a podcast! 

So we hope you can join Nicky each week as we have an in-depth conversation with career-driven Assistants and get a glimpse into their work and lives. And, of course, look out for those nuggets of information that will help you move your career forward or help you with a challenge that you might have in the role. 

And, of course, like everything we do here at Practically Perfect PA and the EA Campus, we hope you tune in and feel part of our community. Feel free to download and subscribe to The EA Campus podcast on Apple Podcasts, Spotify, Stitcher and wherever else you can get your podcasts!

The EA Campus

In this episode of the EA Campus podcast, join Nicky as she welcomes Rebecca Greenhill, a seasoned Executive Assistant (EA) at Cobalt Search. Rebecca's unique career journey has transitioned from dance performance and teaching to retail management and finally into the realm of executive assistance. She shares the rich tapestry of experiences that have shaped her career. Her story is a testament to resilience, adaptability, and the pursuit of passion across different stages of her life.

Discover how Rebecca's early career in retail laid a solid foundation for her skills in management, dealing with diverse personalities, and fostering resilience—skills that later became invaluable in her role as an EA. Rebecca's turning point came from an inspired moment by the film "The Devil Wears Prada," leading her to pursue a career that combines pace, challenge, and the thrill of solving daily puzzles in an office environment.

At Cobalt Search, Rebecca supports the CEO, managing a wide range of tasks, from calendar and email management to handling HR and finance tasks. She emphasises the varied and dynamic nature of her role. The episode delves into the importance of adaptability, the joy of variety in daily tasks, and the significance of building relationships within the business.

Rebecca also touches on her life outside of work, including her involvement in musical theatre and the balance between personal life and professional commitments. The discussion extends to advice for aspiring EAs, highlighting the importance of emotional intelligence, the ability to say no to prioritize effectively, and the value of continuous learning and self-improvement.

This conversation not only illuminates the evolving role of executive assistants but also offers valuable insights and advice for those navigating or aspiring to thrive in this career path.

The EA Campus

In this episode of the EA Campus Podcast, Nicky Christmas interviews William Richardson, an executive assistant at United Launch Alliance (ULA), where he shares insights into his career journey and the dynamic nature of his role in the aerospace industry.

William describes his accidental entry into the administrative field, starting from customer service in consumer electronics and evolving into various roles, including consulting and private equity, before landing in the aerospace industry with ULA.

As an Assistant, William likens his role to "air traffic control," focusing on managing information flow and ensuring efficient communication across teams. He highlights the challenges and rewards of working in a fast-paced and innovative environment.
William stresses the importance of seeking professional development opportunities and documenting achievements. He emphasizes asking for development resources and tracking value added to the organization.
William advocates for involvement with the International Association of Administrative Professionals (IAAP) for certification, networking, and career advancement. He mentions the Certified Administrative Professional (CAP) certification and specialities in project management, event planning, and technology applications as beneficial for executive assistants.

For more information on IAAP and the certifications mentioned, visit IAAP.

The EA Campus

In this captivating episode of the EA Campus podcast, host Nicky Christmas sits down with Grazia Maietta for an insightful conversation about her journey as an Executive Assistant (EA) in the dynamic world of technology. Grazia, originally from Italy with a background in foreign languages, delves into her career evolution from a translator and teacher in Italy to an accomplished EA in the UK.

Working currently at Condense, a company specializing in live-streaming events into digital worlds, Grazia shares the intricacies of her role, which uniquely blends EA responsibilities with office management. She provides a fascinating glimpse into Condense’s innovative work in AR, VR, and the Metaverse, underscoring the company's unique ability to stream content from their Bristol-based Metaverse studio to various digital venues.

Grazia talks about the challenges and rewards of her position, including managing the busy schedule of Condense's CEO, Nick Fellingham, and supporting other directors and teams. Her role extends beyond administrative tasks, involving close interaction with engineers and technicians, particularly during live events.

The conversation takes a personal turn as Grazia shares her morning routine and how it prepares her for the day's challenges. She emphasizes the importance of work-life balance, enjoying outdoor lunches by Bristol's waterfront, and her passion for Latin American dances like salsa and bachata.

Nicky and Grazia discuss the importance of being proactive, adaptable, and managing expectations in the EA role, especially in a tech-driven environment like Condense. Grazia offers valuable advice for aspiring EAs, highlighting the significance of continuous learning, staying up-to-date with industry trends, and leveraging platforms like LinkedIn and Discord for professional growth.

1. Notion: An app used for managing projects, documents, and tasks. It offers features like wikis, docs, and templates for organizing work. You can download it for macOS, Windows, iOS, and Android. For more information, visit the Notion website.
2. Trello: A web-based tool used for tracking projects and tasks, employing a system of boards and cards to organize and prioritize work.
3. LinkedIn: A professional networking site that Grazia uses for staying updated on industry trends and connecting with other EAs and PAs.
4. Discord: Originally known for its popularity in the gaming community, Discord is also used for professional communities, including executive assistants.
5. Podcasts: Grazia mentioned listening to the "EA How To" and "Leader Assistant" podcasts, as well as podcasts published by Practically Perfect EA.
6. Books: She referred to the book "The Leader Assistant" by Jeremy Borrows.

The EA Campus

In this podcast episode, Emily discusses her transition from college to the hospitality industry, her progression into events planning, and her eventual move into an EA role. She emphasises the importance of organisational skills and the dynamic nature of her job, dealing with various tasks ranging from events planning to managing the CEO's schedule and communications.

Emily shares her experiences of learning on the job, the significance of mentorship, and the evolution of her role from PA to EA. Her passion for her current company, Inicio Group, shines through as she discusses the rewarding nature of her work in social care. She also delves into her personal life, highlighting her interests like running, going to the gym, and her involvement in an ABBA tribute band.

We touch on the challenges of the EA role, such as juggling conflicting priorities and learning to deal with high-pressure situations. Emily provides valuable advice for aspiring assistants, emphasising the importance of learning about their organisation, developing a thick skin, and being proactive in communication and task management.

She also advocates continuous learning and professional development, recommending resources like LinkedIn, networking opportunities, and specific training courses. Emily's story is an inspiring example of how dedication, adaptability, and a willingness to learn can lead to a successful and fulfilling career as an Executive Assistant.

• Book: The Joy of Work
• Course: The Exceptional PA by Heather Baker

The EA Campus

Episode 34 of the EA Campus Podcast features Laura Escalante, an Executive Assistant at Golden Software, in conversation with host Nicky Christmas. The episode delves into Laura's career journey, highlighting her pivot from a decade in operations and program management within human services to becoming an executive assistant. Laura shares her immigrant background, moving from Lima, Peru, to the US as a teenager and how this experience shaped her work ethic and career choices.

Laura discusses her transition during the pandemic, which coincided with her becoming a mother, leading her to seek a more fulfilling and sustainable career path. This search led her to establish her own business as a virtual assistant, My Virtual Edge, and eventually to her current role supporting the CEO of Golden Software. She reflects on the challenges of balancing work with motherhood and the importance of being present for her son.

Nicky and Laura also explore the skills Laura developed in her previous roles that aid her in her current position, such as quickly understanding people's needs and effective communication. They discuss the impact of technology on Laura's work, with a particular emphasis on her use of ChatGPT to enhance productivity. Laura advises listeners on building trust with executives, learning new skills, and the importance of being part of a supportive community.

The conversation covers Laura's daily routine, the transition to working remotely, and her methods for managing multiple clients in her virtual assistant business. She emphasizes the importance of consistency and reliability in building trust with executives. She concludes by reflecting on the key skills that have contributed to her success in the Assistant role.

The EA Campus

In this episode, we’re tackling a topic that hits close to home: why traditional goal-setting methods often fail for Executive Assistants and how you can set goals that actually stick. If you’ve ever felt stuck, uninspired, or frustrated by unmet goals, this episode will give you fresh perspectives and practical solutions.

Here’s what we’ll cover:

• Why focusing on just one “big why” for your goals can set you up for failure.
• How to create a list of meaningful reasons to stay motivated through challenges.
• The power of breaking down big goals into smaller, actionable steps for measurable success.
• How to adopt a transformative "10x mindset" to rethink and revolutionize your approach to growth.

To help you put these strategies into action, we’ve created two free resources:

1. A SMART Goal-Setting Template to ensure your goals are actionable and achievable.
2. A Weekly Evaluation Document to reflect on your progress and stay aligned with your priorities.

Download these resources for free at The EA Campus - https://theeacampus.com/podcast/ep44/.

We’ll also share real-world examples of how Executive Assistants can set impactful goals, whether it’s mastering AI tools, streamlining workflows, or aligning their professional growth with their executive’s strategic priorities. Plus, you’ll hear tips on protecting your time and creating a vision statement to keep you focused throughout the year.

Ready to redefine your goals and make 2025 your most successful year yet? 

Tools and Software Mentioned:

1. ChatGPT – For drafting emails and improving productivity. Learn more at ChatGPT by OpenAI.
2. Clockwise – For smarter scheduling. Find details at Clockwise.
3. Grammarly – For enhancing document editing and writing. Explore at Grammarly.
4. Calendly – For streamlining meeting setups. Visit Calendly.
5. Zapier – For automating repetitive tasks. Discover more at Zapier.
6. Microsoft Teams – For team communication and collaboration. Check it out at Microsoft Teams.
7. Slack – Another great option for team communication. Explore at Slack.
8. TripActions – For streamlining travel bookings. Learn more at TripActions.
9. Concur – For managing travel and expense reporting. Find details at SAP Concur. 

Thought Leaders and Strategies Referenced:

• Dr. Benjamin Hardy and his concept 10x Is Easier Than 2x – A transformative mindset for exponential growth.
• Michael Seltzner – The importance of crafting a vision statement. Learn about his strategies at Social Media Examiner.
• The EA Campus Article - Why every Assistant should have their own personal vision statement
• The EA Campus Free Templates - https://theeacampus.com/podcast/ep44/

The EA Campus

In this episode of The EA Campus Podcast, Nicky dives into the transformative power of mastering your daily routine as an Executive Assistant. With practical advice and actionable tips, you’ll discover how to navigate interruptions, prioritize tasks, and create systems that work for you—not against you.

From building an effective morning routine to embracing micro-lists, leveraging technology wisely, and setting boundaries with confidence, this episode is packed with strategies to help you thrive in your role. Whether you’re new to the profession or a seasoned Executive Assistant, these 10 secrets will inspire you to take control of your day and elevate your productivity.

Highlights Include:

• Building a morning routine that sets the tone for success.
• Using micro-lists to stay focused amidst chaos.
• Prioritizing tasks with the ABC method.
• The power of time blocking with flexibility.
• Creating a daily shutdown ritual for better work-life balance.
• Working with your natural energy peaks for maximum productivity.
• The importance of saying "no" to protect your time and energy.

Don’t forget to download the free daily routine template designed specifically for Executive Assistants to help you implement these tips and stay on track, even on the busiest days!

Links:
Download the Daily Routine FREE Template here 👉 https://theeacampus.com/podcast/ep45/
Sustainable Events Masterclass
https://theeacampus.com/event/sustainable-events-masterclass/
Develop Virtual Summit 
https://theeacampus.com/event/develop-virtual-summit/

The EA Campus

In this episode of The EA Campus Podcast, host Nicky Christmas dives into the tech landscape tailored specifically for Executive Assistants. Discover 15 tools and technologies that can help streamline your workflow, boost productivity, and make a meaningful impact in your role. From scheduling with When2Meet to creating impactful presentations with Beautiful.ai, we cover essential platforms for managing schedules, collaborating effectively, and staying ahead in a tech-driven world.

Plus, get a sneak peek at what’s coming up on The EA Campus:

• Sustainable Events Masterclass on Friday, 24th January 2025
• Develop Virtual Summit on 31st January 2025
• Strategic Time Management Masterclass on 7th February 2025

For this episode, we’ve also prepared a special downloadable resource: 101 Tools and Technology for Executive Assistants. This curated list of 100 platforms spans collaboration tools, AI solutions, and more to enhance your skill set. Access it now at theeacampus.com/podcast/ep46.

Whether you’re new to the tech scene or looking to expand your toolkit, this episode will inspire you to embrace technology with curiosity and confidence. Tune in and transform the way you work!

Links to the tools and technologies featured in this episode:

1. When2Meet – A scheduling tool for finding mutually convenient times across time zones.
2. Agenda – A timeline-focused note-taking app for organizing tasks and meetings.
3. Clean Email – An email management tool to declutter your inbox and unsubscribe from spam.
4. TimeShifter – A science-backed app to help travelers minimize jet lag.
5. Serene – A focus and productivity app designed for remote workers.
6. TinyWow – A versatile online tool for file conversion, PDF editing, and more.
7. Steve AI – An AI-powered video creation tool for quick and professional content.
8. Claude AI – A secure, privacy-focused AI assistant for document drafting and collaboration.
9. Perplexity AI – A conversational AI-driven search tool for quick and accurate research.
10. Mem AI – A note-taking app with AI-powered organization and retrieval.
11. Avoma – An AI meeting assistant for transcription, notes, and post-meeting insights.
12. Beautiful.ai – An AI-driven presentation tool for creating stunning slides.
13. Sparkle – A file organizer that uses AI to declutter your downloads and desktop.
14. Ajelix BI – A productivity tool for Excel and Google Sheets with AI-driven reporting and dashboard generation.
15. ContentStudio – An all-in-one social media management and content scheduling platform.

The EA Campus

In this episode of The EA Campus Podcast, host Nicky Christmas explores how Executive Assistants can leverage AI to streamline their workflow, reduce administrative burdens, and focus on strategic, high-impact tasks.

Key Takeaways:

AI is not about replacing assistants—it’s a tool for efficiency, helping with email drafting, scheduling, meeting summaries, and report generation.

Assistants can use AI to manage complex calendars, generate executive briefings, draft presentations, research industry trends, and create training materials.

 Effective AI usage starts with well-structured prompts. The more context and detail provided, the better the AI output.

Practical AI Tools for EAs:

• Multimodal AI: Upload PDFs, images, and documents for analysis.
• Advanced Voice Mode: Use AI for voice-to-text brainstorming and dictation.
• AI Data Privacy: Secure sensitive company data by using AI responsibly.

Once comfortable with AI, assistants can explore automation, custom AI workflows, and tools like Claude for long-form content creation.

💡 Call to Action: Start small—experiment with AI for emails, reports, and task automation. Download the ChatGPT Prompts for Assistants freebie at eacampus.com/podcast/ep48.

🎧 Listen Now & Work Smarter with AI!

The EA Campus

Today’s episode is all about the 80/20 rule, also known as the Pareto Principle. What if 80% of your results come from just 20% of your effort? Sounds like a game-changer, right?

In this episode, we’ll explore how Executive Assistants can apply this powerful principle to cut through distractions, prioritize high-impact tasks, and truly make a difference in their role. You’ll learn practical strategies for identifying the tasks that drive the biggest results, how to protect your focus and manage interruptions, and simple ways to track your progress for continuous improvement.

🔹 What You’ll Learn in This Episode:
✔️ Why the 80/20 rule is a productivity superpower for EAs
✔️ How to identify the high-impact tasks that truly move the needle
✔️ Daily prioritization strategies to stay focused and in control
✔️ How to protect your time, set boundaries, and reduce distractions
✔️ Tracking your progress and making data-driven decisions about your workload

📢 What’s Happening on The EA Campus?
Our first Virtual Summit of 2025 is happening this Friday, focusing on developing your EA career. There’s still time to grab your ticket! Next Friday, 7th January, we’re hosting the Strategic Time Management Masterclass—a high-impact session designed to help EAs take control of their workload. Spaces are limited to just 20 participants, so don’t wait too long to register!

🎁 FREE TEMPLATE ALERT!
Saying no is a crucial skill for any high-performing EA, and we’ve got a free template to help you do it gracefully and effectively. Download it here: eacampus.com/podcast/ep47.

💡 If you enjoyed this episode, make sure to subscribe, share it with fellow EAs, and leave us a review! See you next time on The EA Campus Podcast!

🔗 Links & Resources:
Sign up for the Virtual Summit: The EA Campus Virtual Summit
Register for the Strategic Time Management Masterclass
Download the FREE Saying No Template: eacampus.com/podcast/ep47

The EA Campus

In this episode of The EA Campus Podcast, host Nicky Christmas dives into one of the most critical topics in the Executive Assistant profession—salary transparency. Assistants often struggle to access clear, unbiased salary data, but today’s guests have taken a groundbreaking step to change that.

Joining Nicky are Yvette Pearson, founder of Admin Wrap, and Alicia Fairclough, founder of EA How To. Together, they’ve created the EA Salary Survey, a report that brings real salary data to the table—without bias, without agenda, and purely for the benefit of the EA community.

In this episode, we discuss:

• The inspiration behind the EA Salary Survey and how it differs from traditional salary reports
• Surprising findings—such as the unexpected correlation (or lack thereof) between education and salary
• Regional differences across the UK, US, and Australia, including the highest-earning job titles
• How salary transparency impacts career progression and job satisfaction
• Why EAs should have open conversations about salary and how the survey can help

 Download the EA Salary Survey: EASalarySurvey.com

EA How To: eaHowTo.com

Admin Wrap: adminwrap.com

The EA Campus: theeacampus.com

The EA Campus