AI is fundamentally reshaping how digital products are conceived, built, and delivered—and the shift isn’t just technical, it’s cultural. Jyothi Nookula, a seasoned AI product leader with experience at companies like Netflix, Meta, Amazon AWS, and Etsy, joins Galen to unpack what makes AI-native products so different from conventional ones, why building them demands new evaluation frameworks, and how product teams can evolve their skills and mindset to keep pace.

Whether you're dealing with unpredictable model outputs, shifting success metrics, or a team with uneven comfort levels around emerging tech, Jyothi offers grounded, real-world strategies for staying user-centered, experiment-driven, and confidently collaborative in the face of rapid change.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Jyothi on LinkedIn
• Check out Next Gen Product Manager and Jyothi’s website

Empathy isn't just a feel-good buzzword; it's infrastructure. In this episode, Galen Low chats with Andrea Goulet, communication systems architect and long-time software entrepreneur, about how empathy can act as a technical tool for collaboration, innovation, and high-performance in the age of AI.

Drawing from her experience building a $4M consultancy and translating complex human dynamics into actionable frameworks, Andrea breaks down the mechanics of empathy, why it matters more than ever, and how we can cultivate it in our teams to drive better outcomes. This isn't about being soft—it's about being strategic.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Andrea on LinkedIn
• Check out Andrea’s website
• The Diversity Bonus by Scott E. Page
• Self-Compassion Research by Kristin Neff

How do you know if you’re tracking the right project metrics—or if you’ve been chasing the wrong numbers all along? In this episode, Galen sits down with Lior Gerson, Co-founder & CEO of TargetBoard.ai, to unpack how AI is reshaping KPI management and why aligning metrics with business strategy is the real game-changer.

Together, they explore how project leaders can move beyond legacy metrics like velocity and utilization to focus on measures that truly drive impact. From tackling cultural mismatches around KPIs, to building real-time forecasting models, to leveraging AI for smarter, faster reporting—this is a conversation about cutting through the noise and making metrics meaningful.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Lior on LinkedIn
• Check out TargetBoard.ai
• When the Old, and the New Metrics Fail – Jim Highsmith

Galen Low is joined by Natasha Golinsky—Founder and Lead Technical Project Manager at On Purpose Projects—to talk about how you can build a loyal, high-performing team from an otherwise disparate, rag-tag group of remote contractors.

Galen Low is joined by Simon Severino—CEO & Founder of Strategy Sprints—to break down the processes behind an agile business and how you can make agile strategy a reality for your own.

Galen Low is joined by Sarah Hoban—Senior Director, Program Management Office at Aura—to explore how quiet quitting might actually just be healthy boundary-setting, and what that means for employers, teams, project managers, and the future of work.

Galen Low is joined by Kim Essendrup—CEO and Co-Founder of RAIDLOG.com—to talk about RAID logs and how to integrate them into your modern project workflow.

Galen Low is joined by Crystal Richards—Principal & Owner of MindsparQ—to highlight what skills a PMP certification doesn't necessarily teach you, how to fill those gaps through professional development, and what the future holds for PMI and the PMP designation.

Galen Low is joined by Crystal Richards—Principal & Owner of MindsparQ—to talk about what it means to become a certified project management professional, dispelling common misconceptions about the PMP, and digging in to some of the often overlooked advantages of certification.

Galen Low is joined by Michelle Watkins—Founder & Managing Partner at Global PMO Partners—to talk about project portfolio management, how to optimize it, and how to get executive buy-in for investing in a tool that helps your projects and businesses run better.

Galen Low is joined by Jen Dary—a leadership coach, speaker, and founder of Plucky—to talk about those crucial but otherwise adjacent and invisible skills that separate the great project managers from the rest of the pack.

Galen Low is joined by Cassie Solomon—an organizational change and digital transformation leader and author of “Leading Successful Change: 8 Keys To Making Change Work”—to talk about roles and responsibilities and whether a good old RACI chart is still an effective way to achieve clarity on who does what within your team and across your organization.

Galen Low is joined by Jon Brombley—Product And Operations Leader at Container Exchange Services—to share his experiences with rapid, relentless change and how he found a way to thrive within it.

In this episode, Galen Low sits down with Brian Kessman of Lodestar Agency Consulting to tackle a big question: is AI finally the deathblow to billable hours? Brian argues yes—and not because AI “broke” the model, but because it’s exposed just how misaligned hourly billing has always been with the real value agencies deliver. Instead of rewarding efficiency and innovation, time-based pricing incentivizes dragging things out and commoditizes expertise. The real shift, Brian says, isn’t just about swapping billing methods—it’s about fundamentally rethinking what you sell, how you position it, and how you prove its impact.

They dig into the Agency Value Model—a framework for moving from selling time to selling outcomes. Brian explains how to define your best-fit clients, identify their high-value problems, and design structured solutions that command higher prices while delivering measurable impact. Along the way, they unpack how to navigate the “race to the bottom” fueled by AI, nearshoring, and automation; why confidence in your positioning can help you turn away misaligned clients; and how to operationalize repeatable, scalable value delivery without falling back into chaos.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Brian on LinkedIn
• Check out Lodestar Agency Consulting
• Value Model Assessment
• Agencies building business models around AI offerings:
  • Go Supergood — an AI-native creative agency
  • Silverside.ai — an AI innovation lab
  • Skeptic™ by Known — uses machine learning and artificial intelligence to deploy rapid scientific experimentation and persistent optimization
  • Jellyfish — social media AI agents
  • Magnolia by Newfangled — is an AI-powered strategic planner
  • Content Symphony

Galen Low is joined by Olivia Montgomery—champion of the social sciences, a former PMO director, and a published thought leader—to talk about strategic planning and whether project management has a place at the table.

Galen Low is joined by Ronald Schmelzer and Kathleen Walch—the managing partners and lead analysts behind Cognilytica, and the hosts of AI Today—to lift the lid on why AI projects fail and why responsible project management is so important to the success of artificial intelligence.

Galen Low is joined by Nick Wilkinson—the Client Partnerships Manager at Steamclock Software—to talk about the tension between business development teams and project delivery teams and how to make that a healthy tension that pushes your organization forward instead of creating drag. 

Galen Low is joined by Melody MacKeand—a platform rollout specialist and change management champion—to talk through the change management process and how project managers can benefit from developing a change mindset.

Galen Low is joined by Jeff Chamberlain—a seasoned IT project management consultant—to tell us what’s different about getting a job as a PM today and shares his tips on how to get yourself noticed.

Galen Low is joined by Fred Fowler—a Level 3 certified Scrum master who has published multiple books on the Scrum methodology—to teach us how to stop measuring busyness and start measuring outcomes.

Galen Low is joined by Elizabeth Harrin—an award-winning blogger and author of several books about project and change management—to break down the five tips for managing multiple projects effectively so you can stop sacrificing your evenings and weekends.

Galen Low is joined by Christian Banach—an agency veteran and fierce entrepreneur who grew his own agency into 7-figure revenue—to explain why having a business development mindset can be a game changer for project managers and walks us through his proven framework.

Galen Low is joined by Jesse Fewell—Founder of Fewell Innovation—shares his story of contributing to the 7th edition of PMI’s Project Management Body of Knowledge and discusses the implications of the trends in project management that it reflects.

Galen Low is joined by Gray Mackenzie, Co-Founder of ZenPilot, to talk about project management software, whether or not you really need it, and things to avoid when selecting the right tool for your team. 

AI is transforming the creative workflow—but not in the ways we first expected. In this conversation with Galen Low, creative and PM leaders Sara Fisher, Sara Doubleday, and Greg Storey talk through the practical and philosophical implications of AI’s growing role in creative work. This isn’t about flashy tools or end-to-end automation. It’s about realigning how teams work, communicate value, and preserve the human essence in their process.

From misinformed client expectations to the strategic reframing of creative outputs, the panel explores how project leaders and creatives can use AI to amplify their strengths rather than replace them. Spoiler: there’s still no shortcut for trust, authenticity, or thoughtful strategy.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Sara Fisher, Sara Doubleday, and Greg Storey on LinkedIn
• Check out Vye and Seer Interactive
• Check out Greg’s book – “Creative Intelligence: Don’t Ask AI, Think With AI”

Galen Low is joined by Brett Harned, Digital PM Consultant and Founder of The Digital PM Summit, to dive into two questions we get all the time: what is digital project management, and how is it different from other types of project management?

Galen Low is joined by Courtney Johnston, the Director of Community Engagement at The Digital Project Manager, to talk about why keeping humans at the center of digital project management is so important and what results you can expect if you do it right.

Galen Low is joined by Bill Moroz, Senior Project Manager at WMA Inc., to break down the most common warning signs that your transformation is in jeopardy and arm you with practical tips on how to respond accordingly to keep the momentum going.

Galen Low is joined by Sarah Hoban, Lead Program Manager at Gemini, to dive deep into the role of the program manager in creating a framework for people-centric change, and how organizations can support that role to achieve healthy, sustainable growth.

Galen Low is joined by Olivia Montgomery, an Associate Principal Analyst at Capterra, to break down some of the most effective strategies for making the demo phase of your software selection process heaps more relevant to your organization’s specific needs.

Galen Low is joined by Tim Creasey, CIO of Procsi, to explore ways that project managers and leadership teams can collaborate to give micro-innovations a seat at the table for more macro-level changes and how that can help a business thrive.

Galen Low is joined by Alyson Caffrey, CEO of Operations Agency, to unpack exactly how to find that perfect interlock between ops team members and project managers to grow the business in a way that everyone on the team can benefit from.

Galen Low is joined by Julia Rajic, the Senior Vice President of Operations at No Fixed Address Inc. to discuss the various career paths of a digital PM, how PMO leaders can support their teams’ professional growth, and whether being a digital PM can get you into the C-suite.

Galen Low is joined by Julia Ryzhkova, the Product Manager at Railsware to discuss how one organization is successfully building complex software solutions using distributed, self-managing squads and what that means for digital project management at large.

Galen Low is joined by Dharma Mehta, the Director of Program Management at Roku. Dharma shines a light on the impact an Enterprise Program Manager can have based on his career working in some of Silicon Valley’s most influential companies. Listen to learn the secrets of a high-performing enterprise delivery team.

Navigating a career in project management today means wrestling with more than just Gantt charts and stakeholder standups—it means making high-stakes decisions about your salary, your specialization, and what brings you meaning at work. In this panel episode, Kelsey Alpaio brings together PM thought leaders Ben Chan, Mackenzie Dysart, and Elizabeth Harrin for a candid conversation on how to design your PM career with both pay and purpose in mind.

Together, they unpack fresh data from DPM’s 2025 Salary Guide and tackle some of the most pressing questions PMs are facing right now: Should you specialize or stay a generalist? When do certifications actually help? Is it ever too late to take control of your career? And how do you make confident moves when AI and automation are reshaping the role in real time? This is a jam-packed episode full of tactical tools, honest reflections, and grounded advice for anyone looking to take the reins of their project career.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Ben, Mackenzie, and Elizabeth on LinkedIn
• Check out Thoughtworks and Rebel’s Guide to Project Management
• Organized Chaos Café – Ben’s podcast
• Managing Multiple Projects – Elizabeth’s book

Galen Low is joined by Olivia Montgomery, a Senior Analyst at Capterra. She shares how her blend of PM skill and background in social sciences helps her navigate personalities within IT projects. Listen to learn how psychology can make you a better PM.

Galen Low is joined by Sarah Hoban, a project manager, product manager, and strategy consultant with 10+ years of experience leading cross-functional teams of engineers and business analysts to execute high-risk multi-million dollar projects. Listen to learn how DPMs are poised to influence the future of work.

Galen Low is joined by Shashwati Roy, a project manager by profession. She completed her Masters's in Statistics and has worked in the IT Industry ever since. She has extensive experience in the areas of Quality, Release, and Project Management. Listen to learn how to talk about risk and have every one listen.

Galen Low is joined by Pam Butkowski, VP of Delivery Management at Hero Digital. She’s spent the majority of her career in client-facing organizations leading digital project management teams at organizations including The Nerdery, Wunderman Thompson, and AIM Consulting. Listen to learn how to make your value visible as an agency project manager.

Galen Low is joined by Alexa Alfonso, DPM Expert and Manager of Client Engagement at The Nerdery. In her previous role as Director of Growth at Crema, Alexa made content creation a mandatory part of everyone's job. Listen to how she did it, what challenges she faced, and what impact it’s had on the team.

Galen Low is joined by Bentzy Goldman, Founder, and CEO of Perflo, an innovative and fully distributed startup that helps project teams and their leaders stay aligned and collectively find ways of continuously improving team performance. Listen to learn how to leverage people data to run high-performance project teams.

Galen Low is joined by Sally Shaughnessy, Director of Project Management at Aten Design Group, a digital agency based in Denver, Colorado, delivering full-service web projects for the public sector and non-profit clients. Listen to learn how to get the raise or promotion you know you’ve earned.

Galen Low is joined by Laura Lussier, a lead technical project manager at 10up where she leveraged scrum agile methodologies to deliver large-scale digital content management projects. Listen as they share some meeting strategies and tips on how to navigate complex and politicized stakeholder environments.

Galen Low is joined by John Furneaux, CEO and co-founder of Hive to discuss John's recent article on how to keep meetings productive, collaborative, and clear so that you move the ball forward on your project every time.

Here's a link to John's article on The Digital Project Manager: https://thedigitalprojectmanager.com/bad-meetings-kill-good-projects-survivor-guide/

When it comes to getting paid what you’re worth, project managers in 2025 are facing a unique challenge: job switching no longer guarantees a big raise, and most PMs are staying put—even if they feel underpaid. So what now? In this episode, Kelsey Alpaio sits down with Mukhtar Kadiri, Pam Butkowski, and Elaina Martinez to talk real strategies for negotiating a raise where you are—with confidence, clarity, and without burning bridges.

You’ll hear honest takes on why PMs feel undercompensated, how the market has shifted, and what leaders actually want to hear in raise conversations. From mapping your invisible impact to understanding company timing cycles and navigating tough “no’s,” this panel brings practical, actionable insights for anyone ready to make the ask—and get results.

Resources from this episode:

• Join DPM Membership
• Subscribe to the newsletter to get our latest articles and podcasts
• Connect with Mukhtar, Pam, and Elaina on LinkedIn
• Check out WorkTipsPro and Horizontal Digital

Galen Low is joined by Candice Wyatt, director of project management at Red Door Interactive. 

Candice is a veteran delivery leader in both digital solution development and omnichannel brand communications. She has worked with brands including WD 40, Titleist, Bosch, Intuit, and Asics. In her spare time, she's also a writer and a proud supporter of girls in tech.

Tune in as they discuss whether project management certifications are still valuable and how you can leverage them to get your maximum return on investments. 

Galen Low is joined by Agile delivery champion, Bill Moroz where they break down how to leverage enterprise data, to celebrate the success of your project and build long-lasting trust with your stakeholders and your team.

Galen Low chats with Marcel Petitpas, CEO of Parakeeto, a tool that makes sense of historical data to help produce estimates for agencies and in-house teams alike. Tune in to learn about the qualitative side of data-driven estimation and how you can build a culture of data-driven estimation to avoid unique snowflake situations.