Explorez tous les épisodes du podcast The Dental Billing Podcast
Plongez dans la liste complète des épisodes de The Dental Billing Podcast. Chaque épisode est catalogué accompagné de descriptions détaillées, ce qui facilite la recherche et l'exploration de sujets spécifiques. Suivez tous les épisodes de votre podcast préféré et ne manquez aucun contenu pertinent.
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Titre
Date
Durée
Part 1: The Future of Dentistry and Dental Billing with Howard Farran DDS
04 Feb 2025
00:38:33
Legendary dental expert and Founder of Dental Town Howard Farran joins me, Ericka Aguilar, for a compelling exploration of the future of dentistry, challenging the conventional norms that govern the industry. We embark on a fascinating journey through Howard's personal story, from Kansas to Arizona, navigating the complex economic barriers and education demands that define the profession. Together, we unravel the financial intricacies of being a dentist, contrasting the roles of general practitioners, specialists, and practice owners while scrutinizing the implications of operating within a cartel system.
The digital age is upon us, and AI is set to redefine the landscape of dental practices. We dissect the inefficiencies plaguing current practice management software and uncover how AI innovations, like the pioneering dental AI chatbot, promise to streamline operations and unlock new levels of efficiency. Drawing from a wealth of experience, the conversation paints a vivid picture of how AI can transform the way dental practices operate, enhancing both user experience and operational effectiveness, setting a new benchmark for the industry.
As we navigate the evolving business dynamics and global challenges in dentistry, the conversation broadens to encompass healthcare access in America. We shine a light on the disparities in dental and women's health services, particularly in rural areas, and consider the potential of international specialists to bridge these gaps. Our discussion also highlights the pivotal role of Dental Service Organizations in capital formation and their strategic influence in the market. Through it all, we stress the importance of ensuring quality and integrity by having industry-specific professionals at the helm, safeguarding the core values of dentistry amid shifting economic and regulatory environments.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
How to Manage Patient Credit Balances
31 Jan 2025
00:22:05
This episode focuses on the critical issue of managing credit balances in dental practices and the associated legal implications. Various state laws dictate how these balances should be handled, with non-compliance leading to potential fines, making it essential for dental offices to incorporate credit balance reports into their regular billing processes.
• Overview of why credit balances are often ignored • Importance of credit balance reports in financial management • Explanation of state laws and dormancy periods for unclaimed property • Consequences of failing to manage credit balances • Practical steps to take for compliance and management • Resources provided for state-specific compliance information • Call for proactive measures in managing credit balances
Link to check your states laws for unclaimed property:
https://unclaimed.org/state-reporting/
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Beyond Billing: Insights from Our First Mastermind
28 Jan 2025
00:57:18
The episode encapsulates a life-changing mastermind weekend experiences shared by three female entrepreneurs. They explore themes of accountability, personal growth, and overcoming mind trash, highlighting the necessity of supportive networks in elevating one’s entrepreneurial journey.
• Erika reflects on her long-held dream of hosting a mastermind • Participants share breakthroughs and insights gained from their connection • Discussion around "mind trash" and how to overcome limiting fears • Focus on the importance of accountability among peers for business growth • Vision setting for the upcoming year, emphasizing positivity and clarity • A call to action for aspiring entrepreneurs to pursue their dreams and seek support
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
How to Manage Daily Dental Billing Tasks
07 Jan 2025
00:53:54
This episode highlights the essential components of a streamlined and effective daily workflow for dental billing professionals. Emphasizing critical reporting, compliance, and continuous education, we aim to empower new and experienced billers alike.
• Overview of the Dental Billing Mastery Course • Importance of establishing a daily rhythm in billing • Running Procedures Not Attached and Claims Not Sent reports • Verifying clinical documentation and quality attachments • Role of the clearinghouse in claims submission • Timely follow-up procedures for older claims • Monthly reporting and reconciliation tasks • Importance of understanding compliance regulations • Continuous professional education for successful billing practices
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
From Employee to Dental Billing Entrepreneur - Building a Home Based Billing Biz
09 Dec 2024
00:26:35
Imagine transforming your career by launching a home-based dental billing business that aligns perfectly with your lifestyle and personal commitments. In this episode, I guide Esmeralda, a seasoned dental biller, through the exciting and challenging transition from working in a single dental practice to becoming an independent entrepreneur. We promise you’ll gain invaluable insights into how resilience, strategic planning, and a keen understanding of business fundamentals can pave the way for success in this evolving industry. Join us as we explore how boutique approaches can offer a competitive edge against larger companies, drawing from my own journey that began back in 1998.
We delve into the advantages of managing a small client base, highlighting how this focus can lead to both financial prosperity and a healthy work-life balance. As we discuss the critical steps of consulting a CPA and a small business attorney, the emphasis is on building a solid business foundation and safeguarding personal assets. The importance of having robust contracts and financial reserves cannot be understated. We also touch on the significance of excellent customer service and leadership in sustaining growth. Whether you're contemplating a similar career change or adapting to the shifting dental billing landscape, this episode is packed with inspiration and guidance for your entrepreneurial journey.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Coordination of Benefits Mini Master Class
29 Oct 2024
00:13:12
Unlock the secrets to navigating the often-confusing world of dental billing with our latest episode, where we promise to make the coordination of benefits (COB) your new superpower. When a patient is juggling multiple insurance plans, determining the primary insurance can feel like solving a complex puzzle. We'll walk you through the essential rules and scenarios, including the role of the patient's employer's insurance, the birthday rule for dependent children, and the significance of the custodial parent's plan. Plus, we dive into the critical understanding of whether an insurance plan includes a COB clause, and what to do if it doesn't, to ensure your claims are never delayed or rejected.
Our mini master class is designed to empower you with the knowledge to avoid potential audits and reimbursement issues. Discover why non-duplication of benefits can be a game-changer in your billing strategy, and learn how to make the secondary insurance work for you when the primary has already paid its share. I'm passionate about equipping you with practical tools for smarter billing practices. Whether you're a seasoned professional or just starting out, you won't want to miss this opportunity to sharpen your skills. Grab your notepad and let's transform your approach to dental billing together. Don't forget to reach out with your questions and share this episode with colleagues who could benefit from these insights!
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
5 Billing Blind Spots Most Dental Billers Miss
28 Oct 2024
00:39:49
Unlock the secrets of dental billing as we challenge the conventional wisdom surrounding Coordination of Benefits and reveal strategies that can revolutionize your practice's revenue flow. Ever wondered why patients with dual coverage often face billing confusion? We unravel these complexities and offer practical insights to enhance collections and maintain patient trust. This episode is essential listening for anyone looking to master the intricate insurance rules and avoid the common pitfalls that lead to billing errors.
Dive deep into the importance of a robust follow-up system to shield your practice against revenue leaks. Discover how strategic reminders and effective follow-up protocols can dramatically reduce your days in Accounts Receivable, boosting your financial health. We critique the flaws in current insurance verification processes and stress the necessity of proper data entry for transparent billing. Gain actionable steps for accurately presenting treatment plans to avoid unexpected patient balances and dissatisfaction.
Transform your billing practices with real-world solutions designed to enhance collections and patient satisfaction. Hear firsthand reports from billers on the front lines and learn how to implement necessary adjustments that align with clear financial conversations, especially with new patients. By adopting comprehensive appointment and financial policies, you'll foster greater transparency and trust, leading to improved patient retention. Don't miss this opportunity to refine your billing processes and tackle challenges head-on for lasting success.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Expensive Dental Billing Blunders with Ericka Aguilar and Jennifer Lyman, RDH
06 Oct 2024
00:40:26
Unlock the secrets to error-free dental billing with insights from our esteemed guest, Jennifer Lyman, a seasoned hygiene coach and expert in the field. Join us as we uncover the common pitfalls that even experienced dental billers face and how to sidestep them for smoother operations and compliance. From the importance of keeping up with the American Dental Association’s annual coding updates to understanding the nuances of the CDT codes, we gear you up with the knowledge to eliminate costly errors and maximize your practice’s performance. Discover why the debridement code is often misunderstood and how getting it right can enhance your periodontal outcomes.
In this enlightening episode, we delve into the art of meticulous dental billing practices and the critical role of accurate clinical documentation. We emphasize the necessity of understanding Explanation of Benefits (EOBs) and balancing accounts daily to safeguard your practice’s financial health. With Jennifer, we explore the risks of over-relying on templates and the essential need for patient-specific details to prevent fraud allegations and claim denials. By the end of our discussion, you'll have actionable strategies to revolutionize your billing processes and ensure your documentation is as precise as your dental work.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Debunking Hygiene Billing Myths with Jennifer Lyman, RDH - Part 3
30 Aug 2024
00:25:54
What if everything you thought you knew about dental hygiene billing was wrong? Join us for an eye-opening discussion with Jen, a veteran hygienist turned billing expert, as she uncovers the hidden intricacies of dental billing and the imperative role of accurate documentation. From debunking myths like the impossibility of combining SRPs and prophylaxis to the critical need for detailed perio charting, Jen provides actionable insights that can revolutionize how you approach patient care and billing.
We also delve into best practices for addressing periodontal disease, exploring why a significant portion of your patient base should be receiving more specialized care. Learn about the common pitfalls in hygiene billing—from overlooked services like desensitizers and local anesthesia to the importance of standardized protocols within hygiene teams. Thanks to Jessica's dedication, discover how implementing cohesive guidelines can lead to a more efficient practice, better patient outcomes, and increased job satisfaction for hygienists. Don't miss this chance to enhance your practice’s efficiency and patient care standards.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Debunking Dental Billing and Hygiene Myths with Patricia Mooradian, RDH - Part 4
30 Aug 2024
00:29:07
What if you could reignite your passion for your job and drastically improve patient outcomes at the same time? Tune in to hear the inspiring story of Trish, a dental hygienist who transformed her career from burnout to joy. Trish reveals her journey of mastering periodontal care, saliva testing, and insurance coding, and how these skills not only reignited her love for her work but also elevated the quality of care in her practice. Find out why chart prepping days in advance became her secret weapon for accurate coding and effective treatment.
Unlock the secrets of effective communication in dental billing as Trish debunks myths and shares her personal experiences. Discover why proper coding, including the updated 2024 claim form and box 39A, is crucial for avoiding claim denials and ensuring smooth processing. This episode underscores the power of perseverance and self-advocacy in achieving job satisfaction and better patient care.
Navigate the complexities of patient communication and insurance education with us. We discuss tackling patient resistance to treatments, the significance of unified messaging within dental teams, and the impact of insurance myths on patient care. Additionally, we delve into international billing challenges and connect our listeners with experts for further insights. Don’t miss this episode packed with actionable tips to enhance both patient trust and practice revenue.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Debunking Dental Billing and Hygiene Myths with Tessina Bullock of Verus Insurance Verification- Part 2
30 Aug 2024
00:37:12
Unlock the secrets behind insurance claim denials and empower your practice with actionable insights from Tessina, the president of Veris Insurance Verification. Learn why some offices are more frequently targeted for denials and how to avoid this costly pitfall by optimizing your insurance verification processes. Tessina’s hands-on experience in training, consulting, and coaching offers invaluable strategies to ensure all forms are accurately completed and entered into your software systems, minimizing the risk of random denials and boosting your office’s efficiency.
Discover the power of collective action in advocating for patient rights against insurance company misconduct. We delve into a compelling case study involving UnitedHealthcare, where coordinated complaints from multiple offices sparked significant nationwide policy changes. Understand the critical differences between self-funded and fully insured plans, and get expert advice on filing effective complaints with the insurance commissioner. Tessina emphasizes the far-reaching impact of even a single report, showing how your voice can contribute to industry-wide improvements.
In our final segment, we dispel the myth that healthcare providers are beyond challenge and highlight the importance of proper coding and billing practices. By advocating for thorough insurance verification and detailed patient intake processes, Tessina shows how to create clean claims and prevent revenue loss. Stay informed on the ever-evolving landscape of insurance codes and payment policies, particularly for dental procedures, and ensure your practice remains vigilant to avoid unnecessary denials. Tune in to empower your office staff and patients, fostering a culture of proactive healthcare management.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Debunking Dental Billing and Hygiene Myths - Part 1
30 Aug 2024
00:25:16
Unlock the secrets behind effective dental billing and become a champion for patient advocacy with our expert panel! You'll leave this episode equipped with actionable strategies to improve insurance reimbursement, combat claim denials, and ensure ethical billing practices. Join me, Erica Aguilar, alongside my colleagues Jennifer Lyman, Patricia, Tessina, and Amy as we dismantle common myths in dental billing and hygiene, revealing the crucial steps you can take to prevent claim denials and manage burnout among hygienists.
From mastering accurate coding practices to leveraging the power of the insurance commissioner, we cover it all. Tessina shares her expertise on creating strong claims by incorporating patient comorbidities, ensuring your submissions clearly demonstrate dental or medical necessity. Amy offers her proactive approach to fighting denials, guaranteeing that rightful claims are honored without unnecessary delays. This episode is packed with insights that will shift your mindset, enabling you to advocate more effectively for your patients and navigate the complexities of dental billing with confidence.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Increasing Case Acceptance with Manuella Felix-Brodfuerer
08 Jul 2024
00:32:05
Can emotional intelligence be the secret ingredient to achieving high case acceptance rates in dental practices? Join us for a compelling conversation with Mani, a seasoned dental professional with over three decades of experience, as she takes us through her journey from a humble receptionist to a successful practice owner. With a strong focus on the human connection, Mani reveals the profound impact of reading body language and building trust with patients, and how these skills have driven her remarkable success in the field.
In this episode, we uncover the essence of building authentic relationships in dentistry. Mani shares an inspiring story of being recognized by Nobel Biocare for her exceptional implant placements during the 2009 recession, illustrating the power of genuine patient connections over transactional interactions. By establishing trust and value, Mani provides insights on how emotional intelligence can significantly enhance patient satisfaction and contribute to practice growth, highlighting the dynamic between analytical thinkers and empathetic feelers in achieving this balance.
As we wrap up, we delve into Mani's passion for mentorship and her journey with Livv Consulting. Celebrating her accomplishments, including her impressive work in top surgery centers and her dedication to guiding the next generation, the episode underscores the importance of collaboration and mentorship in the dental industry. With heartfelt discussions and valuable insights, this episode promises more enriching conversations with Mani in the future, leaving listeners eager for what's to come.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
How to Charge for Upgrades When You Are A Contracted Provider with Ben Tuinei
20 Jun 2024
00:55:40
In this week's episode, Ericka speaks with Ben Tuinaei of Veritas Dental Resources about the controversial topic of charging for upgrades and lab fees while staying compliant with PPO contracts. Ben is considered the Authority on PPO strategies and has worked with over 7000 dentists across the nation. He has also influenced over 3 billion dollars in newly negotiated revenue for his clients.
We hope that you enjoy this week's episode!
To stay in touch with Ben:
www.veritasdentalresources.com
Facebook: Benjamin Tuinei
For questions or requests:
admin@hiddendentalprofit.com
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Improving Perio Performance Percentages with Jennifer Lyman RDH (Part 4)
13 Jun 2024
00:31:46
Can 60% of your dental practice's patients truly benefit from periodontal treatment? Uncover the eye-opening statistics and essential benchmarks we reveal in this latest episode. We dive into the crucial aspects of periodontal care, from understanding the CDC's findings to mastering the formula for calculating your perio performance. We also touch on common pitfalls and the importance of embracing new learning processes and consistent systems. Tune in to hear Jen's expert insights on transforming your practice's periodontal performance.
Accountability and structured protocols are the backbone of effective periodontal care, and this episode leaves no stone unturned on these critical topics. We stress the importance of strict adherence to perio protocols and consistent follow-ups, ensuring that all diagnosed conditions are treated according to standard care guidelines. Learn practical strategies to initiate changes within your practice, overcome scheduling challenges, and manage patient needs with dedicated time slots for SRPs. This episode is a treasure trove of actionable advice aimed at achieving long-term improvements in patient care.
Confidence and communication are pivotal for any dental hygienist, and we highlight their impact on patient care in this episode. Discover how understanding periodontal performance percentages and viewing patient treatment from a holistic health perspective can enhance your practice. We offer practical steps for calculating these metrics and provide invaluable resources for those seeking to improve. As we wrap up, we encourage dental hygienists to stay motivated, emphasizing the power of small steps in achieving significant improvements. A special thanks to Jen for her contributions, and stay tuned for our upcoming discussion on pediatric sleep apnea.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Part 3 Recalibrating Your Hygiene Department with Tessina Bullock and Jennifer Lymann RDH
03 Jun 2024
00:30:22
Is your hygiene department underperforming when it comes to periodontal care? Join us for an eye-opening episode where we uncover the essential steps to recalibrate your hygiene department for optimal perio performance. We promise you'll learn how to establish consistent perio charting and treatment planning protocols, empowering your hygienists with the knowledge and support they need to thrive. Understand the pitfalls of over-relying on pre-authorizations and discover why it's crucial to take control of treatment decisions away from insurance companies.
In our next segment, we tackle the art of patient education for effective periodontal conversion. Learn how to seamlessly integrate patients' health histories into discussions about periodontal risks, helping them to see the value in their treatments. We'll also share strategies to ensure consistent communication from your hygienists to your front office staff, emphasizing the importance of proper billing practices. Stick around for our engaging wrap-up with Tessina, as we tie together key insights and prepare you for the exciting conclusion of our series. This episode is packed with actionable insights to help you elevate your hygiene department to new heights!
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Hygiene Performance & Billing Part 2 with Jennifer Lyman RDH
03 Jun 2024
00:32:12
Ever wondered how to elevate your dental practice's perio performance percentages? This episode promises actionable strategies that can transform your approach to periodontal care. We begin by breaking down the concept of perio performance percentage and its critical role as a key performance indicator. This isn't about singling out individual hygienists but about rallying the entire dental team towards a common goal. We'll tackle the importance of self-assessment to understand where you currently stand and how proper diagnosis, patient communication, and financial discussions can collectively enhance your practice's performance and patient outcomes.
Dental hygienists face enormous challenges, from overwhelming demands to time constraints that make optimal patient care a struggle. We delve into the emotional and professional strain this pressure can create, and how crucial support from the front office team can help. Effective communication, better scheduling protocols, and a deeper mutual understanding are essential. By empowering hygienists to manage their time for complex cases and educating the front office to support these needs, we can significantly improve patient care and practice efficiency.
We wrap up with a focus on effective patient follow-up and communication. Tools like the Gum Health Tool from Colgate can revolutionize patient education, but it's the collaborative effort between clinical and front office staff that truly makes the difference. Introducing the "Reason for Return" (RFR) in clinical notes ensures everyone is on the same page about patient follow-ups and recalls. Plus, we examine the importance of hygienists managing their own schedules with robust systems in place, emphasizing that systemic improvements and teamwork are essential for a smoothly running dental office. Tune in to learn how these strategies can drive continuous improvement in your practice.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Optimizing Perio Performance Percentage & Billing with Hygiene Coach Jennifer Lyman RDH
09 May 2024
00:27:53
Unlock the full potential of your dental practice with expert insights from Jennifer Lyman, our esteemed hygiene coach at Hidden Dental Profit. Together, we're cutting through the noise to bring you a comprehensive series on periodontal performance—an area too crucial to ignore. Our discussion goes beyond the surface, as we dissect perio performance percentages and their pivotal role in evaluating and enhancing the treatment of periodontal disease. We're not just crunching numbers; we're spotlighting the stark reality that many practices may be under-treating this prevalent condition. By understanding these vital statistics, dental professionals can ensure they're providing the highest standard of care for their patients.
The conversation doesn't stop at diagnosis—prepare to navigate the ins and outs of insurance reimbursements for gingivitis treatments with finesse. With Jennifer's seasoned perspective, we tackle the challenge of engaging patients in their oral health, stressing the importance of transparent communication and collaboration between the front office and hygienists. We also address the delicate balance of ethical practice and practical responses when faced with reimbursement dilemmas from companies like Delta Dental. By the end of this series, you'll be equipped with the tools and knowledge to revolutionize your hygiene and billing operations, reaffirming your commitment to patient well-being and practice profitability. Don't miss this opportunity to transform your approach to periodontal care—tune in now!
Want to connect with Jen? Send her an email: Jen@hiddendentalprofit.com
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Billing for Benefit vs. Billing for What Was Done
06 Feb 2024
00:31:25
Embark on a voyage through the complex seas of dental billing where precision and integrity are your most trusted navigators. We dissect the treacherous practices of billing for insurance benefits instead of actual services, exposing the hidden icebergs of fraud that could sink your dental practice's reputation. From the misuse of X-ray codes to the critical need for accurate clinical documentation, we illuminate the path to ethical billing, ensuring that your practice thrives financially while delivering top-notch patient care. Discover why correctly identifying procedures like periodontal maintenance isn't just about compliance—it's about honoring the trust your patients place in your hands.
Steer your practice towards the safe harbor of success by mastering the art of PPO negotiations, a skill oftentimes as overlooked as it is vital. Listen as we share insights on the power of laser bacterial reduction treatments in the fight against gingivitis, and how such protocols can not only improve patient outcomes but also boost office production. We'll delve into the importance of patient education, helping them understand their condition and how it aligns with their insurance benefits, creating a win-win scenario for their health and your practice's financial well-being. Charting these waters may seem daunting, but with our guidance, you'll navigate them like an expert captain, confident and in control.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Dental Billing Framework and Systems (Part 2)
23 Jan 2024
00:24:47
Unlock the secrets to a thriving dental practice with our latest episode, where we delve into the world of insurance profiles and KPIs with a laser focus on the top PPO plans that are shaping patient volume. Ever worried if your patient counts are accurate? We tackle the crucial task of cleaning up patient data, ensuring the numbers you see reflect the active patients you serve. This isn't just about numbers; it's about the heartbeat of your practice. Discover how understanding insurance AR, days in AR, and perioperformance percentages can unearth hidden revenue gems, especially within your hygiene department.
The unsung heroes of dental billing take center stage as we explore the meticulous world of dental assistants and their pivotal role in handling x-rays and clinical documentation. Their precision not only streamlines the billing process but is also a frontline defense against fraud. With structured decision-making tracks and performance meetings, we guide you through revolutionizing your practice's efficiency. We share real patient scenarios to empower hygienists in their treatment discussions, emphasizing consistent care and the bedrock of transparent communication.
As we wrap up, we lay out actionable strategies to supercharge your billing department's performance. By auditing and refining procedures, we show you how to achieve predictable outcomes and more robust collections. Accountability doesn't have to be a dirty word; with regular meetings and consistent oversight, we emphasize the impact of a well-oiled team on maintaining the systems we advocate. Tune in to transform your dental billing from a routine task into a strategic asset for your practice.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Dental Billing Framework and Systems (Part 1)
23 Jan 2024
00:23:32
Have you ever felt overwhelmed by the labyrinth of billing and coding in your dental practice? Prepare to navigate this complex terrain with confidence as we dissect the art of billing department optimization. Our conversation steers you through the process of decluttering your practice management software, much like tidying a hoarder's abode. We confront the common fear of conflict head-on, revealing its true nature as a growth catalyst, essential for the evolution of your billing operations. With Dr. Roy Shelburne's harrowing story as a backdrop, we underscore the dire consequences of inadequate billing knowledge and the non-negotiable need for compliance in every patient transaction.
Dr. Shelburne's narrative serves as a stark wake-up call about the risks of neglecting proper billing practices—a lesson he learned the hard way. We unpack the six-part framework that transforms billing departments from chaotic to controlled, discussing everything from software setup and insurance complexities to the formulation of Key Performance Indicators (KPIs). Our discussion highlights the pivotal role office managers play as coaches, guiding their teams through the transformation with dedicated coaching and unwavering accountability to breathe new life into your practice's financial health.
And if you've ever questioned the potency of your dental practice management software in crafting precise treatment plans, this episode is a treasure trove of insights. We dissect the software's often-underused capabilities, emphasizing meticulous training and the exacting entry of insurance benefits. By concentrating on these strategies, you'll learn how to leverage technology to its fullest, ensuring your treatment plans are not only accurate but also reflective of the cutting-edge advancements these platforms continuously integrate. Join us for a journey that promises to fine-tune your billing efficiency and catapult your practice's revenue to unprecedented heights.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
From Dental Assistant to Dental Office Manager
12 Dec 2023
00:56:35
Ever wondered how a seamless transition from a clinical role to office management is made? This episode is your golden ticket, packed with advice from my personal journey managing multiple dental practices. Anchoring this episode is a deep dive into the importance of understanding management principles within the dental industry. We'll share the challenges and triumphs from my adventure in the realm of dental office management and provide you with practical insights. If you are new to the office management scene, this episode will be your guidepost.
Transitioning to the structure of a dental practice, we examine the pivotal role of the billing department. An efficient billing department is a linchpin to a practice's financial success, and we discuss how an office manager can ensure this by identifying and filling performance gaps. The focus then shifts to an often overlooked aspect – the psychology of patient experience. Why do some patients willingly spend more at certain practices? The key lies in creating an exceptional patient experience, and we recommend eye-opening reads like "Unreasonable Hospitality" and "The Nordstrom Way" to further illuminate this aspect.
Lastly, we delve into the meaty topics of accountability, psychological safety, management styles, team dynamics, and their impact on a dental office. We shed light on the importance of fostering a psychologically safe environment and how doctors can support their managers' decisions. This episode will empower you to navigate through the stages of team dynamics and shape both team performance and patient experience. Whether you're an established manager seeking fresh insights or a new office manager finding your footing, this episode offers invaluable resources and strategies for enhancing patient experience and boosting your bottom line. Tune in for a journey packed with insights, inspiration, and practical tips for creating a successful and fulfilling dental practice.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Deconstructing Dental Town: A Conversation with Founder and CEO Howard Farran
12 Dec 2023
00:37:58
How would you like to get inside the mind of the legendary Howard Farran, founder of Dentaltown and author of Uncomplicate Business? We've got an enlightening chat with Howard on this episode, revealing the inspiration and journey behind creating Dentaltown, an empowering online community and mobile app for dental professionals. Howard unpacks the power of Dentaltown's resources including interactive message boards that serve as a hub for advice, support, and professional growth within the dental industry.
We don't stop there, we also delve into the critical aspect of creating a healthy work environment in the dental industry. We speak candidly about the destructive impact of toxic team members, the vital need for mentors, and the role of management in cultivating a positive work culture. Addressing and eliminating toxic behavior stands out as a major topic, with a fresh perspective on why it's better to strive for 'B players' who bring harmony, rather than 'A players' who may be toxic.
Finally, we circle back to our guest, Dr. Howard Farran, CEO and founder of Dental Town. His insightful take on the significance of networking and peer-to-peer learning in the field of dentistry is a must-listen. We encourage you, our listeners, to join Dental Town, contribute to the practice management message boards, and share your wisdom with your peers. And don't forget to download the Dental Town app for instant access to these invaluable discussions and resources at the end of this episode. Find your tribe, elevate your practice, and enhance your professional journey with us in this episode.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Dental Billing and Diagnosis Codes with Ericka Aguilar
18 Nov 2023
00:41:36
Are you leaving money on the table due to incorrect dental billing? Ever wondered how diagnosis codes can make a difference in your practice? As your host, Erica Aguilar, I bring to you a comprehensive guide on the significance of these codes and how to pick the right one from the CDT book. We delve into the importance of documenting a diagnosis during the exam for payment qualification and how to ensure your clinical documentation is not just current but compliant.
Ever had a patient confused about the difference between a prophy and a gingivitis cleaning? Not only will we explain the necessity of code D4346 for gingivitis cleaning, but we'll also highlight how a lack of correct documentation can lead to revenue loss for your practice. We take a closer look at how insurance companies are responding to preventive measures like gingivitis cleaning. We also introduce the PREVISOR program for dental risk assessments, discussing uses of D0602 and D0603 codes for the CARRIES risk assessment, and how to enhance benefits through Delta Dental with the PREVISOR program. Get ready to step into a new era of dental billing and codes!
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Recognizing Sleep Apnea and The Role of Myofunctional Therapy with Dental Hygienist Jennifer Lyman
25 Oct 2023
00:46:24
I've had the opportunity to sit down and have a deep and enlightening conversation with Jennifer Lyman, a devoted dental hygienist with a heart for recognizing signs of sleep apnea in children. It was fascinating to hear about her journey and how her experiences have shaped her practice and fueled her passion for educating others about sleep apnea, a potentially fatal condition that we should all be aware of.
We also got to talk about the beneficial effects of myofunctional therapy in dealing with sleep apnea and other oral health issues. Jennifer shed light on the signs and symptoms we should look out for in both children and adults, along with the connections between sleep apnea and conditions like ADHD. She emphasized the criticality of referral to sleep centers and the potential hazards of ignoring what may seem as trivial as snoring.
Towards the end, we tackled the complexities surrounding medical billing in dental sleep medicine and explored the essentials needed to successfully implement oral appliance therapy or myofunctional therapy. Jennifer underlined the importance of a dedicated team and the value of continual coaching and training. We also discussed how to navigate insurance coverage and ensure a smooth billing process for patients. For those eager to learn more, Jennifer shared her contact information. After listening to this enriching conversation, I'm sure you'll appreciate the crucial role oral health plays in our overall well-being.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
The Power of Defensive Documentation and Avoiding Prison with Dr. Roy Shelburne
12 Sep 2023
00:47:40
Do you ever wonder about the intricacies of insurance claims and the importance of having proper documentation in dental practices? We bet our guest today, Dr. Roy Shelburne, can shine a light on that. A seasoned dentist, practice owner, and survivor of a healthcare fraud conviction, Dr. Shelburne's story is striking, a true eye-opener for other dental professionals, as he shares his experiences and the lessons he learned.
Dr. Shelburne passionately dives into the world of healthcare fraud, defensive documentation, and the consequences of insufficient documentation. He emphasizes that everyone in the dental team should take responsibility, reflecting that there's no such thing as an innocent mistake in healthcare documentation. Together, we explore the complicated relationship between dental practices and insurance companies, discussing how insurance benefits can influence the care provided by dentists. To prevent falling into pitfalls, we underline the importance of understanding these benefits, accurate documentation, and the use of templates and drop-down boxes to support claims.
Wrapping up this riveting conversation, we delve into the critical role of proper documentation in a dental practice for more than just ensuring payment. We also discuss how to utilize templates and flexible records to accurately reflect a patient's condition, and diagnosis, and how to navigate insurance company guidelines. This episode is brimming with valuable lessons from Dr. Shelburne, who now uses his experience to guide others in the industry. Don't miss it!
Got questions for Dr. Shelburne? Connect with him @ www.royshelburne.com
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Elevating The Patient Experience with Kiera Dent of The Dental A Team
06 Sep 2023
00:39:00
Do you ever find scrubs irresistible? Kiera did, and her love for scrubs steered her into a fascinating journey through the dental industry. Today, she takes us through her evolution from a dental assistant in Utah, all the way to owning her own practice and establishing the Dental A Team. This company is Kiera's brainchild, dedicated to aiding dental offices with practice management.
Kiera's journey is an inspiring one, and it isn't just about her story. She's also here to educate us on the critical role of billing in dental practice management. She gives us a comprehensive rundown on understanding the revenue cycle, ensuring clean claims, and the significance of everyone on the team comprehending their role in the process. But hold on, we're not done yet. Kirra shares golden tips on maximizing revenue and minimizing loss in the tricky world of dental practice.
Finally, we wander into the realm of patient experience. Kiera draws on lessons from giants like Nordstrom, Disney, and Starbucks, putting the spotlight on the amazing impact of small changes on the overall patient experience. Get ready to absorb strategies on infusing the patient experience into practice - the role of the front office, the importance of intentionality, and much more. From billing to patient experience, this episode is a treasure trove of insights, tips, and strategies for anyone in the dental industry. Tune in, listen up, and let Kiera guide you through the intricacies of dentistry!
Connect with Kiera: thedentalateam.com
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
The Power of Dental Office Systems with Front Office Friend
05 Sep 2023
00:51:17
Ever wondered why so many dental claims get denied and overlooked? This episode takes you behind the scenes of dental billing and claim appeals with Morgan, popularly known as Front Office Friend, who brings an impressive 11 years of experience in the dental field to the table. Morgan's lifelong love for dentistry drives this insightful discussion as we dive into the state of the dental industry, including a startling study that reveals only 33% of all denied claims are ever appealed.
Running a dental practice isn't all about the teeth, as Morgan showcases in our enlightening chat. Her valuable advice on managing insurance aging reports and establishing robust systems within dental practices is sure to make your operation run smoother. Highlighting the importance of financial policy discussions with patients prior to treatment, Morgan emphasizes how this simple yet significant step can prevent misunderstandings and streamline the process.
The conversation doesn't stop there, as we delve into her inspirational journey of authoring The Front Office Handbook. Inspired by her personal need for lists and checklists, Morgan provides insights into the importance of staying updated with the latest trends and technology in the field. Finally, we examine Morgan's vibrant presence on social media where she continues to enrich the dental community with her insights. Tune in to gain a wealth of knowledge from this seasoned professional in the dental field.
Connect with Morgan: frontofficefriend.com
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
2024 Dental Coding Changes and Understanding New Claim Form Updates (part 1)
13 Aug 2023
00:22:05
Get ready to demystify the labyrinth of dental billing changes coming in 2024! You'll gain invaluable insights into the American Dental Association's new service category, Sleep, and how this addition increases the dental categories to a total of 13. We'll break down how these extra codes can lead to more precise interactions with providers and patients, and why this doesn't automatically mean insurance payouts will increase.
Then, we'll pivot to understanding the intricacies of the 2024 claim form, shedding light on the new boxes and their role in speeding up the claim process. You'll understand why it's crucial to get your practice management software updated with the 2024 claim form. We'll delve into new additions such as Box 3A and 11A, which require payer IDs, and Box 39A, which demands the last date of scaling and root planning. We'll also unravel the complex concept of locum tenens, and the introduction of the new Box 53A to identify temporary providers. So, tune in and arm yourself with the knowledge to navigate these changes smoothly!
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Dental Front Office Group Coaching Session for Front Office Lab
12 Aug 2023
00:20:29
Are you ready to navigate the world of dentistry with no background whatsoever? Imagine learning everything from dental administration ABCs to a PhD level understanding in just six months. Welcome to the Front Office Lab, our unique dental front office training program where we equip you with a wealth of resources, assignments, and in-depth trainings. In this journey, you'll not just master the administrative ropes, but also uncover the significance of marketing and advertising in a dental practice.
The second part of our discourse illuminates the wide career horizons that the Front Office Lab program opens up. From being a dental practice office manager to a treatment coordinator, the opportunities are numerous. We delve into the qualifications each role demands and introduce you to the concept of 'perfect day scheduling'. Furthermore, we share the importance of dreaming big and creating a five-year plan. We wrap up by honoring the dental heroes and mentors who have enriched my career, and sharing the inspiring journey of turning a no-patient practice into a successful venture. We emphasize the role of family support during a career transition and give you a walkthrough of our student center orientation and Front Office Lab program syllabus. Embark on this exciting journey with us.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Defying the Odds: How Martell Coke, RDH Became a Dental Hygiene Trailblazer
11 Jun 2023
00:50:16
Growing up as a daddy's girl, Martell Coke faced incredible obstacles, from a family of 10 siblings to surviving a tough childhood without amenities such as toothbrushes or clean drinking water. But through determination and a fierce passion for education, she defied the odds and became an accomplished dental hygienist. Join me in this powerful episode as we uncover Martell's extraordinary journey and the lessons we can all learn from her resilience.
Martell and I dive into her backstory, exploring her experiences in two vastly different school systems and how they shaped her view of her own intelligence. We discuss the challenges she faced in pursuing her dreams and the financial obstacles that threatened to derail her success. As we delve further into her story, we uncover the realities of starting a nonprofit, Brown Girl RDH and building a thriving dental practice.
In this inspiring conversation, Martell shares valuable insights on navigating patient balances, working with insurance companies, and understanding the financial side of running a successful dental practice. We also tackle the importance of authenticity and overcoming imposter syndrome. Don't miss this captivating episode as we celebrate the power of determination in the face of adversity and the impact of Martell's mission to empower other hygienists to be the best version of themselves.
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Dental Billing Do's and Don'ts with Billing Coach-Mel Berg
25 Mar 2023
00:38:05
As a Dental Billing Coach, I often have the pleasure of meeting other dental coaches who focus on the billing department. I love to discuss the challenges they see with the revenue cycle and how they address them. Some of the coaches I have met with, have extensive backgrounds in dentistry and recently took the leap into "dentalprenuer-ship".
This is the case with today's guest, Mel Berg. She has quite the experience in dental billing and has recently set up her coaching business. Make no mistake, this woman knows her stuff!
Listen to Mel and I have a casual yet informative conversation around dental billing do's and don'ts.
To connect with Mel, follow her on Instagram: @detaileddentalsolutions
Got questions? Email me: billingcoach@dentalbillingcollege.com Call or text me: 714-477-0991
Follow me on Instagram: @dental_billing_coach
Want more information about learning dental billing? www.thedentalbillingcoach.com/thedentallab
Check out our sponsor's website and take advantage of their offer of 2 FREE zirconia crowns: www.ymdentallaboratory.com
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Mamba Mentality in Dentistry
18 Mar 2023
00:50:31
In this week's episode, Ericka has a conversation with Dr. Joshua Golden D.D.S. about his perspective on dental billing challenges in his practice. Dr. Golden has a beautiful practice in Sunrise, Florida called West Sunrise Dentistry. He takes pride in providing his patients with top-level dentistry. Insurance reimbursements are simply not cutting it when it comes to covering the costs of goods which leads to many frustrations for a Dentist and practice owner.
As billers, our job is to maximize every penny owed to the practice. Doctors appreciate these efforts as the dental insurance landscape continues to evolve less and less in the doctor's favor.
We hope you enjoy this conversation between Ericka and Dr. Golden! Please feel free to tell us any questions you have by sending us an email.
Follow Dr. Golden on IG: @thegoldendentist
Got questions about this episode?
Email: admin@dentalbillingcollege.com Call or Text: 714-477-0991 - Yes, a real person will respond! Instagram: dental_billing_coach
Like always, we appreciate you!
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Chart Prepping and Routing Slips
22 Feb 2023
00:21:02
Do you prepare for your patient's appointments with a chart prep checklist? What about using a routing slip?
In this episode, Ericka talks about the use of a routing slip and how you can create ease of flow by leveling up your chart preparation process. Want a copy of the routing slip that Ericka uses with her clients? Head over to our website and grab your copy there!
www.hiddendentalprofit.com
We hope that you enjoy this shorty episode!
With gratitude, The Dental Billing College
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
The Dental Billing Lab (Part 2)
16 Feb 2023
00:35:51
Part 2 of day 1 inside the lab!
In this episode, Ericka continues to walk her students through the dental coding guide. Did you know that dentistry is divided into 12 categories of service? It is! As a dental biller, it is important to understand how to navigate through each category when you are looking for a code. This becomes even more important when you are learning to understand insurance categories of benefits.
Listen in as the class wraps up on day 1 in the lab!
Want to join the lab? It's never too late! Click the link below to gain access! The next sesh is on 2/28/23. Will we see you there?
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
The Dental Billing Lab (Part 1)
15 Feb 2023
00:35:22
Have you ever wanted to learn dental billing?
In this week's episode, we share our first session in our new group coaching program The Dental Billing Lab. This group training is designed for individuals with little to no experience in dental billing.
It's not too late to join!
Click on this link to join today! https://thedentalbillingcoach.com/thedentallab
Got questions?
Email Ericka: admin@dentalbillingcollege.com
See you in this episode, friends!!!
With gratitude, The Dental Billing Team
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
D0150 VS. D0180 (Short and quick episode!)
07 Feb 2023
00:08:45
In this quick episode, Ericka talks about the differenc between D0150 vs. D0180 and why most offices are not utilizing D0180. She also get's into D4355 and the appropriate code to use in that situation.
We hope you enjoy this shorty episode!
Email Ericka: admin@dentalbillingcollege.com
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Reviewing The Dental Revenue Cycle
04 Feb 2023
00:39:08
Have you ever taken a moment to examine how you are managing the dental revenue cycle? In this episode, Ericka examines the dental revenue cycle and shares the areas she sees teams struggle to manage. From scheduling to closing the claim and everything in between, you're going to want to take notes for this one!
Got questions for Ericka?
Email: admin@dentalbillingcollege.com Instagram: @dental_billing_coach (Ericka's favorite social media platform-BTW!) TikTok: @dental_billing_coach Facebook: Dental Billing Coach Text or call: 714-477-0991
Interested in learning more about The Dental Billing Lab? https://thedentalbillingcoach.com/thedentallab
We hope you've enjoyed this episode and as always see you in the next episode!
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Billing Entity VS. Treating Dentist and What Does Locum Tenens Have to Do With it?
12 Dec 2022
00:30:24
Do you know what Locum Tenens is and how it applies to us as billers? This is when we hire a temporary doctor to cover the practice for a few days or weeks. Maybe our owner is going on vacation or had an emergency and needs time off but we do not want to stop production. Don't do what most offices do and bill with the owner as the treating dentist in box #53 on the claim form! That is bonafide FRAUD!
In this week's episode, Ericka talks about Locum Tenens and what you need to know about it when we need to know about it from a billing standpoint. Be sure to take notes because this is a short yet powerful episode. Enjoy!
Link to ADA article Ericka used to create this episode:
Follow Ericka on Instagram for more billing tips! @dental_billing_coach
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
How to Clean Up Messy A/R Part 3- FINAL EPISODE
04 Nov 2022
00:30:03
Got questions?
Email: admin@dentalbillingcollege.com
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
How to Clean Up Messy A/R Part 2
04 Nov 2022
00:23:19
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
How to Clean Up Messy A/R Part 1
04 Nov 2022
00:27:12
This is a recording of a live virtual workshop we hosted last week on the topic of "Messy A/R Clean-Up". We had a blast with the audience and since we had an overwhelming response to do a replay-we thought we would put the recording up for everyone to hear!
For questions email: admin@dentalbillingcollege.com
Enjoy!
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
The Power of ICD-1O and CDT Coding
30 Oct 2022
00:23:05
The power of ICD-10 codes used with CDT codes is what Ericka covers in this week's episode. She talks about how she recently saw an EOB that rejected a claim for fillings because the insurance payor wanted appropriate ICD-10 codes on the claim form.
Listen in as Ericka breaks down why every office should be incorporating diagnosis codes into their billing departments.
With gratitude,
The Dental Billing College Team
Follow us on Instagram: @dental_billing_coach Email questions: admin@dentalbillingcollege.com
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Self Funded Plans Vs. Fully Insured Plans
17 Oct 2022
00:34:23
Have you ever heard the term "Self-Funded"? What exactly is a self-funded plan? What about a fully insured plan? Why do I need to know this?
In this episode, Ericka talks about the difference between the two plans and how it affects how we start the appeal process. The Office of the Insurance Commissioner is not always the correct entity or governing body!
This episode is a recorded training with a dental team. Listen in and let us know what questions you have.
Don't forget to go to our YouTube channel to see the videos for our episodes.
YouTube: Dental Billing Coach
Instagram: @dental_billing_coach
Facebook: Dental Billing Coach
Email us @: admin@dentalbillingcollege.com
If you enjoyed the information shared in this podcast we would love it if you would leave us a review or give us a rating! It helps us reach more billers like you!
With TONS of gratitude-
The Dental Billing College Team
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Dental Insurance Audits
29 Sep 2022
00:55:01
Did you know that there are many different types of dental insurance audits? The most common type of audit is a compliance audit. This type of audit is designed to ensure that dental practices are not violating contract agreements such as balance billing, co-payments, coding, and much more which Ericka talks about in this solo episode.
Let us know what you think!
With gratitude,
Dental Billing College
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Dental Insurance for Dummies
25 Sep 2022
00:29:30
In this week's episode, Ericka talks about how important it is to explain your patient's dental benefits. Our patients do not understand how their plans work and we need to do a better job at explaining how we calculate their co-payments. Listen in as Ericka shares how she used to explain plan benefits to her patients when she was a Treatment Coordinator.
Higher case acceptance starts with helping your patients understand their dental benefits as it builds trust through transparency.
We hope you enjoy this episode!
To speak with Ericka: admin@dentalbillingcollege.com
Follow on IG: @dental_billing_coach
Leave us a rating and let us know if you are enjoying the free content we put together for you every week!
With TONS of gratitude-
Dental Billing College
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
How to Calculate Patient Co-Payments
03 Sep 2022
00:30:45
Calculating patient co-payments can be tricky if you don't understand the formulas. The 3 basic formulas are deductible, downgrades, and downgrades with deductibles. In this episode listen in as Ericka walks you through how to calculate a patient's co-payment.
You will want to have a calculator handy as this was a live training she did via zoom. If you would like to watch the video go to the link in her Instagram bio where she has a PowerPoint for the training.
Interested in joining us at one of our upcoming events? Click the link below! We would be thrilled to meet you!
https://dentalbillingcollege.com/workshops/
As always we hope you enjoy this episode!
The Dental Billing College Team
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Recession Proof your Dental Practice Start-up with Maritza Duran
01 Sep 2022
00:51:08
Today's episode is filled with so many start-up gems! Ericka has the pleasure of speaking with Maritza Duran of M-Dent Consulting Services. Maritza is the go-to expert for dental practice start-ups and has worked with clients all over the country.
To get the free e-book or contact Maritza go to:
www.mdentcs.com
We hope you enjoy this episode!
To get in touch with Ericka: billingcoach@dentalbillingcollege.com
Cheers!!
The Dental Billing College Team
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Splitting Claims and Posting Payments
15 Aug 2022
00:13:00
What do you do when only a few items on the claim were paid? How do you resubmit the items that were either denied or need additional information?
In this shortie episode, Ericka talks about splitting claims. This helps control insurance account receivables, automatically generates a new claim for the items that were not paid, and closes the original claim so it does not sit on your insurance account receivable report.
For more information on how you can work with Ericka click on the link below: https://linktr.ee/dental_billing_coach
We hope you enjoy this episode and look forward to working with you!
With TONS of gratitude, The Dental Billing College Team
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.
Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Billing Department Set-Up for Start-Ups
15 Aug 2022
00:28:11
In this episode, our host, Ericka Aguilar, talks about how she stumbled onto creating this episode as a result of researching dental billing audits. Her plan was to discuss the many different types of audits a dental practice may encounter and how the audits are triggered (stay tuned for this episode). Instead, she started thinking about how an office can benefit from the 6 part framework she and her team use to help start-up offices build out their billing departments in order to avoid many of the billing errors and pitfalls most offices face.
If you are starting a practice then you are going to want to listen in!
We also suggest that you listen to Ericka's interview with Ben Tuinei- "How to Charge for Upgrades" as another resource.
Link to "Billing Department Framework" here: https://hiddendentalprofit.thinkific.com/courses/billing-department-framework
Join us in our private Facebook Group: Hidden Dental Profit
Have questions for Ericka? Email her @: admin@dentalbillingcollege.com
Don't forget to follow on IG @dental_billing_coach
See you in the next episode!
With gratitude,
The Dental Billing College Team
Want to learn Dental Coding and Billing? Join here:
https://tr.ee/efzYrY7mp-
Would you like to set-up a billing consultation with Ericka or Jen? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.