Explorez tous les épisodes du podcast The Delivery Note Podcast

UK consumers spend five hours every month sorting out issues with failed or missed deliveries. Jon Nicholson, chief commercial officer at InPost UK, talks about the challenges facing the UK parcel market when it comes to delivery speed, cost and changing consumer habits.

In this episode:

• The emotional side of e-commerce purchases
• The growing cost of meeting delivery demands
• How to make delivery highly visible at checkout
• Why giving consumers choice can reduce complaints
• The need to promote out-of-home options
• Is the UK an attractive market for investment?
• What parcel delivery will look like in five years

Subscribe now so you never miss an episode and let us know the challenges and trends you want us to explore next – email hazel.king@ukimediaevents.com

Rob Carlisle, head of logistics at Argon & Co, explores what Amazon’s move into wider third-party logistics services means for the sector.

In this episode:

• Why Amazon is opening its network beyond marketplace sellers
• Should incumbent operators like DHL and GXO be frightened?
• The need for differentiation and the opportunities for smaller operators
• Will customers trust Amazon to provide consistency during peak?
• The risks around sharing fulfilment data
• The pros and cons of a fragmented logistics market
• How the contract logistics sector will innovate and evolve

Subscribe now so you never miss an episode and let us know the challenges and trends you want us to explore next – email hazel.king@ukimediaevents.com

Rob Carlisle, head of logistics at operations consultancy Argon & Co, joins Hazel King to discuss whether drone delivery can really ‘take off’ in the last mile.

In this episode:

• Is this just a marketing gimmick for Amazon?
• The considerations for introducing this service
• What consumers actually want when it comes to delivery
• More appropriate use cases for drones
• The sustainability argument for moving to the sky
• How military operations are influencing drone technology developments
• What the last mile might look like in 2036

Subscribe now so you never miss an episode and let us know the challenges and trends you want us to explore next – email hazel.king@ukimediaevents.com