Explorez tous les épisodes du podcast The Customer Experience Podcast

Plongez dans la liste complète des épisodes de The Customer Experience Podcast. Chaque épisode est catalogué accompagné de descriptions détaillées, ce qui facilite la recherche et l'exploration de sujets spécifiques. Suivez tous les épisodes de votre podcast préféré et ne manquez aucun contenu pertinent.

	Titre	Date	Durée
	Which disruptive technologies are changing the future of customer experience	07 Feb 2020	00:21:39
From parallel reality and hyper-personalisation, to mind control and keyboard-less agents. In this podcast, Alan Linter and James Brooks, Capita’s innovation experts, reveal some of the most interesting new developments, and make a few predictions on where the biggest impacts on customer experience and the customer journey will come.
	How can retailers turn a seamless experience into a sales driver?	19 Nov 2019	00:23:10
Capita experts Jo Weigh and Charlie Whitworth look more closely at how customer experience, the online journey and personalisation are all evolving, and how retailers can drive growth in this challenging environment
	Enriching lives through Debt Prevention	05 Nov 2019	00:28:32
Collections is a complex subject. This podcast shares thoughts on what the collections industry looks like today, how debt prevention is becoming a necessity and what are the essentials in getting it right for both our clients and customers.

À propos Méthodologie Contact Me soutenir Politique de confidentialité Mentions légales