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TitreDateDurée
A tech brand built with care, effort and craft: Sara Lundberg, Clay14 Sep 202600:35:25

Few B2B brands earn the kind of reputation Clay has built. A lot of that comes down to Sara Lundberg and her team.

Sara is Manager of Brand & Web Creative at Clay, where she leads the team behind Clay’s super-distinctive, instantly recognisable brand identity. In a first for The Changemakers, Dave sits down with Sara live in London to trace how Clay built a brand people recognise before they even see the logo.

Sara walks through her own route into the role, via design school in San Francisco and a stint building Webflow University as a sub-brand within Webflow. She talks about the early decision to hire an illustrator, Hudson Christie, before Clay had a salesperson or a line of revenue, and why founders Varun and Karim have stayed close to Clay's storytelling from day one while leaving the finer creative calls entirely to the team.

They get into:

  • Why finding people who care about craft, not just speed, shapes what Clay's design team ships each week
  • The thinking behind the homepage rebuild, and how a data enrichment tool became a full revenue-system story told through a Rube Goldberg machine
  • Where AI fits into a design process built on human effort, and where Sara draws the line
  • Sculpt, Clay's own conference, and why sub-brands are where the team gets to break its own rules

This one is a must-listen for anyone building a brand inside a fast-moving firm, and proof that a small, trusted design team can build something that bigger companies spend years chasing. 

This episode was recorded live in London, watch the full episode here. 


Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
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👉 Visit our website for more in-depth thinking on topics
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And finally please rate our podcast on Apple if you enjoyed it!

✌️

Creating scalable systems through content engineering: Josh Ritchie, Column Five 01 Sep 202600:52:06

Every now and then on The Changemakers, we like to invite our fellow agency-land buddies along for a chat about their perspective on the B2B world.

On this one, Dave sits down with Josh Ritchie, co-founder of Column Five and host of the excellent Best Story Wins podcast. 

Dave and Josh unpack the shifting landscape of B2B tech marketing, diving into why modern marketing organisations are shrinking into senior clusters, how AI and content engineering are redefining content production, and why rigid brand consistency is less important in today’s world (as long as you’re authentic).

They also discuss the transition from traditional SEO to LLM optimisation, the secret to creating scalable content systems, and why building a powerful brand narrative is the ultimate moat in today's market.

🎧 If your content strategy needs a rethink, this is the episode for you. 


Timestamps

  • 00:00 - Introductions
  • 01:21 - From Glasgow to launching a clothing store
  • 05:41 - Building a blog and securing Intuit
  • 08:41 - Taking reps across a wide surface area to find your niche
  • 11:44 - The post-ZERP landscape and the rise of forward-deployed engineers
  • 16:06 - Moving from bloated marketing orgs to senior clusters
  • 18:34 - Encoding taste, guidelines, and Claude
  • 24:13 - Leverage, economies of scale, and self-serve decks
  • 30:01 - Brand consistency vs. brand authenticity: Are we majoring in the minors?
  • 42:01 - Best Story Wins: Content as long obedience in the same direction

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Creative leadership in the age of AI: Matt Price, tem 27 Jul 202600:55:50

Creative leadership doesn't look like it did in 2023. Matt Price would know.

Matt first joined The Changemakers back in May 2023 to talk about mastering the art of creative leadership. Since then, he's left Checkout.com, landed at AI-powered energy platform, tem as VP of Brand and Creative Design, and watched B2B marketing shift under his feet. 

In this follow-up chat, host Dave Corlett asks Matt what's actually changed - for him, for his team, and for the brands he works with.

They get into:

  • How Matt ended up at tem. 
  • How B2B brands are communicating differently than they were three years ago.
  • Why Matt's approach to creative leadership has had to evolve, and what he's built himself to unlock new capability in his team.
  • What he looks for when hiring now, and what he's stopped looking for.
  • Why more high-growth startups are ditching the one-off rebrand for something more iterative.
  • Where he thinks in-house creative teams are heading next.

If you want to know what creative leadership actually demands right now, this is the episode for you.

🎧 Listen now


Timestamps

00:00 - Catching up with Matt and his transition to tem.

03:10 - What is tem? Dissecting the B2B tech energy platform.

06:10 - Injecting emotion into B2B.

11:23 - How AI changes creative leadership from output tracking to quality raising.

13:29 - Why 75% perfection beats slow execution.

18:38 - How tem built a custom AI operating system for creativity.

25:11 - Why off-the-shelf tools aren't enough.

31:26 - Why B2B needs generalist specialists.

37:37 - Ditching the 9-month rebrand in favor of continuous brand evolution.

47:54 - The future of in-house teams, from service departments to intelligent creative systems.

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

How to find and express your brand voice at scale: Ryan Hammill, First Overall16 Jul 202600:48:24

What does it actually take to build and scale a B2B brand voice that cuts through the noise? 

On this episode of The Changemakers, Dave Corlett sits down with Ryan Hammill - Principal and Founder of First Overall and former Creative Director at Amazon, AWS, and ServiceNow - to talk about building a B2B brand voice strong enough to stop people in their tracks and keep them coming back for more. 

Ryan opens up about surviving an Amazon MBA, the tricky balance between product features and human emotion, and the lessons behind building massive global campaigns for the NFL, Formula One, and beyond.

We unpack:

  • Fencing Creativity: Brand voice goes beyond creative freedom. It’s all about maintaining strict guardrails and knowing exactly what not to say.
  • The "Nightclub Attached to Costco" Paradox: How to keep your creative feeling alive and emotional when it's bolted onto a massive corporate platform.
  • The AI Shift: AI can now catch off-brand language automatically. That’s not taking away from creatives, but freeing them up for higher-value work. It may even spark a hiring boom instead of the job losses everyone expects.
  • A Dream Team: Why visuals and words still have to move together, especially now that the internet is drowning in mediocre AI content.

If you're a B2B marketer or creative tired of playing it safe, this conversation is required listening.

🎧 Get stuck in now

To see some of Ryan's work, visit his website. 


Timestamps

  • 00:00 - Meet Ryan Hammill, the storyteller writing reality
  • 01:27 - From journalist to agency shark
  • 06:02 - The Amazon MBA: pitches vs. long-term brand building
  • 09:01 - The blueprint for brand voice
  • 11:51 - How do great leaders let data lead?
  • 14:43 - Earning attention
  • 18:30 - The Costco Nightclub: one brand voice, wildly different audiences
  • 23:12 - Using AI to sell emotional copy to stubborn stakeholders
  • 29:20 - How AI keeps global brands on-track
  • 33:26 - The future of the copywriter

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Leading a global scale-up through hypergrowth: Stuart Shingler, Legora09 Jun 202600:45:00

In the latest in our mini-series of episodes focused on navigating the “scaleup inflection point”, Dave Corlett sits down with Stuart Shingler, VP Marketing at Legora, to unpack one of the most remarkable growth stories in tech.

After over a decade of experience building marketing functions at category-defining companies including Klarna, Tink, and Visa, Stuart joined Legora when it was still a small (but growing) AI platform for lawyers called Leya. Under his expert guidance, they rocketed to $100M ARR faster than almost any company in history. 

Approaching that critical inflection point signalled something major for the company’s founders; their brand wasn’t keeping pace with the rapid growth they were experiencing in Europe. So as they entered another huge market - the US - they took the bold step of rebranding to Legora. And they haven’t looked back since.

Stuart shares how they navigated such a high-stakes rebrand whilst still very much in hyper-growth mode. He and Dave also get into:

  • why changing their name was about signalling a new era of global leadership
  • making the bold leap straight from Swedish startup to global leader in a third of the time it usually takes, skipping multiple steps in the process 
  • why "slowing down" the brand’s evolution is actually the secret to moving fast
  • why Legora avoids the "AI" label in their marketing to focus on human impact and lawyer-led storytelling
  • how to prevent "brand drift" when you’re rapidly expanding around the world

Whether you're a founder scaling a startup or a marketer trying to find an authentic voice in the AI noise, this conversation is a masterclass in building a brand that's as sophisticated as the technology behind it.

🎧 Listen now

Timestamps

  • 01:55 - What is Legora? Drafting, reviewing, and researching in the AI workspace.
  • 03:43 - Brand vs. product: did the founders prioritize identity from day 1?
  • 05:31 - Why trust is the ultimate currency in the legal sector.
  • 07:34 - The rebrand: moving from "scrappy startup" Laya to "global player" Legora.
  • 10:55 - Collaborative roots: building the product (and the brand) with the customers.
  • 15:01 - Scaling to $100M ARR: adapting the B2B playbook for "AI speed."
  • 18:24 - The leap: why you have to act like a market leader before you are one.
  • 22:12 - Fighting brand drift: the power of a shared onboarding experience.
  • 31:55 - The human story: why Legora tries to write blog posts without mentioning "AI."

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Protecting your brand voice as you grow: Justin Ballantine, Shaped By01 Jun 202600:44:06

In this episode of The Changemakers, Dave Corlett sits down with Justin Ballantine, Associate Creative Director of Messaging at Shaped By, to discuss a critical inflection point for high-growth B2B tech businesses, and how it affects their verbal communication.

As startups grow into scale-ups, they often dilute (or even lose altogether) one of the things that customers bought into during those early days: their brand voice. 

Dave and Justin explore how firms navigating this stage can keep that voice strong and relevant, as they transition from a founder-led brand to a more mature market-driven one.

In the process, they unpack:

  • Voice versus tone: your voice is who you are, but your tone is how you read the room
  • The "brand drift" danger: staying alert to the edges of your business where your brand identity usually starts to fray
  • Principles over guidelines: how "27 pages of rules" kill creativity, and why three guiding principles are all you actually need.
  • The human connection: how enterprise audiences are still humans who want to feel something powerful when you speak to them 

Don’t miss this deep dive into the verbal side of branding, from a true master of the craft.

Follow Justin on LinkedIn.

🎧 Listen now


Timestamps

00:00 - The scale-up inflection point. 

02:45 - The Founder's dilemma: transitioning from personality to brand. 

05:39 - Brand voice is just brand strategy given breath. 

07:54 - Spotting "Brand Drift" on the edges of your business. 

12:00 - Voice vs. Tone: how to flex without losing yourself. 

16:45 - "Brand Principles" over "Brand Guidelines" 

20:49 - Finding the sweet spot in storytelling. 

26:45 - Do you really need to be "buttoned up"? 

32:25 - Being the zero when everyone else is an X. 

35:57 - One tip for CMOs: evolution, not revolution.


Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Build your own brand, not someone else's : Alex Waite, Shaped By13 May 202600:42:18

In this episode of The Changemakers, Dave Corlett is joined by Alex Waite, Strategy Director at Shaped By, to tackle a common hurdle in the B2B tech world: the "imitation trap". 

As startups achieve product-market fit and move into scale-up territory, this inflection point often necessitates a brand evolution to power their next phase of growth. But the pressure to “grow up” at this point often leads founders and leaders to mimic how successful brands have done this, rather than digging into their own authentic truth to find the real story.

Dave and Alex unpack:

  • The surface level trap: why looking at other brands’ identities is reductive and ignores the thousands of internal decisions that actually build a brand
  • The attribution danger: how imitating established brands is more likely to confuse people than lead to success 
  • The rise of agentic buyers: why AI and LLMs make brand clarity more vital than ever
  • The Ferrari factor: moving beyond cold specs to build emotional bias and become the human choice in a world of automation.

If you’re a startup marketing leader or founder feeling the pressure to do what others are doing, this conversation is your permission to stop looking afar and start looking within.

🎧 Listen now


Timestamps

  • 01:12 – the "imitation" challenge: why clients often want to copy successful brands.
  • 03:03 – why it’s natural (but dangerous) for scale-ups to look for external reference points.
  • 05:15 – the Wizz example: you only see the "outer layers" of a brand’s success.
  • 06:12 – the danger of defaulting to category norms and boxing yourself in.
  • 07:49 – attribution risk: why mimicking a bigger brand helps them, not you.
  • 09:42 – chasing moving targets: you don’t know what your competitors are fixing internally.
  • 15:03 – the "AI Native" myth and the pressure of moving too fast.
  • 17:50 – why clarity is the ultimate defense against the rise of agentic (AI) buyers.
  • 22:49 – real talk: can you ever be truly original in a world of "remixes"?
  • 39:58 – advice for CMOs: how to handle a founder who wants to copy another brand.


Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Evolving a beloved brand without breaking trust: Myra El-Bayoumi, Redis22 Apr 202600:42:47

When Myra El-Bayoumi joined Redis as VP Brand and Corporate Marketing, she was handed two pretty major challenges: modernise the brand, and build a world-class internal agency from scratch. Oh, and do it all in six months.

On this episode of The Changemakers, Dave sits down with Myra to unpack how she evolved one of tech's most beloved brands without alienating its developer audience. 

Myra walks through the brief she inherited in September 2023: refresh a brand with serious heritage, build a quality internal agency, and do it all before a licensing change landed. She shares the research approach that kept developers at the table, the origins of Redis's striking new identity, and the CEO-level trust that made bold, fast decisions possible. 

A must-listen for any marketers and brand-builders out there tasked with modernising heritage-rich brands. Whether you’re driving a complex transformation or navigating high-stakes stakeholder management, Myra’s take on "direction, not directive" leadership offers a masterclass in moving fast without breaking the soul of your brand.


Timestamps

  • 00:21 - Myra’s path from agency to in-house
  • 2:33 - Joining Redis: why the people you work for matter most
  • 03:59 - What Redis does in the real-time data era
  • 04:46 - Modernizing the brand and building an internal agency
  • 07:15 - Evolution vs. revolution: determining what to keep and what to kill
  • 09:34 - Using research to guide high-stakes brand decisions
  • 11:57 - How to rebrand a tech giant in just six months.
  • 15:48 - The "Direction, Not Directive" Rule: navigating CEO and founder feedback
  • 25:50 - Code is like a poem: the origin story of the Redis visual identity
  • 34:36 - The Baukunst Collective: exploring the intersection of design and VC

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Five Years of Shaped By: Nick Farrar, Shaped By09 Apr 202600:53:28

Five years ago, we did something that felt a little like a risky move and a lot like a revolution. We moved away from our 16-year-old identity as "Workbrands" to become Shaped By, an independent B2B creative agency for the tech world.

In this very special episode of The Changemakers, Dave Corlett sits down with our Founder and CEO, Nick Farrar, to reflect on the half-decade journey of bringing bold creativity and brand momentum to the B2B tech market. Nick pulls back the curtain on why he decided to go all in on a new brand, a new geography, and a new strategy during a global lockdown.

We’re unpacking:

  • The rebrand reality: Why finding a name was harder than expected and the "lightbulb moment" that led to Shaped By.
  • The US market slog: How we built a reputation in the US without a physical office in the country by focusing on "Human-First" relationships.
  • Values over ego: Why culture and values are entwined and how we protect our "people-first" mentality as we grow.
  • The AI inflection point: Why we aren’t an AI-first agency, but rather use it to augment human creativity to help our clients differentiate.

Whether you're an agency founder struggling with your positioning, or a B2B leader curious about the agencies operating in your world, this episode is a masterclass in staying curious, being bold, taking risks and resisting the path well-trodden.

Timestamps

  • 00:00 - The 16-year-old startup: why it was time to evolve Workbrands.
  • 05:26 - The name-search struggle and finding the "Shaped By" identity.
  • 10:19 - Handling the "wobble": investing in sales and marketing when it felt like a luxury.
  • 14:27 - Why effective B2B new business is about nurturing, not quick fixes.
  • 17:01 - Building a "People-First" culture as a sole director.
  • 24:05 - Winning the US: why a physical office isn’t necessary, but being present is.
  • 31:00 - Selling talent, not software: the motivation behind the metrics.
  • 34:07 - The AI "Human Sandwich": using tech to augment, not replace, creativity.
  • 42:12 - Growth pains and the secret to success: letting the "applause" follow great work.
  • 47:43 - The next five years: becoming the employer of choice in B2B.

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Growing a scale-up brand through iteration and experimentation: Aviv Canaani, Datarails09 Mar 202600:34:51

We’re back! After a little hiatus between new guest episodes, we return in style as Dave sits down with Aviv Canaani, Chief Revenue Officer at Datarails, to discuss his firm belief that there is no real way to grow a B2B company without building a brand - especially not today.

Aviv shares his unique journey from marketing leader to Chief Revenue Officer, and how he transformed a traditional outbound sales machine into a high-growth inbound powerhouse through a constant process of experimentation, risk-taking, learning and iterating. Along the way, he and Dave dismantle the myth (prevalent amongst many scaleup marketers) that brand is just "fluffy" creative work. 

We also dive into:

  • The CRO’s case for brand: Why revenue leaders should obsess over brand as the ultimate "revenue tomorrow" engine.
  • The outbound/inbound shift: How Datarails moved from 90% outbound to 90% inbound through intentional brand-building and community.
  • Balancing short-term & long-term: Managing separate growth and brand teams to hit this quarter’s targets while fueling future demand.
  • B2B doesn't mean boring: How memes, a niche podcast, and sponsoring the Microsoft Excel World Cup drove massive engagement in the typically corporate finance space.

If you’re a marketing leader looking to learn more about brand-building’s impact on revenue growth, or moving beyond over-reliance on short-term outbound activity, this masterclass in modern B2B growth is for you.

🎧 Listen now

Timestamps :

  • 01:57 - The DataRails story: Flipping the script from outbound to inbound.
  • 03:41 - Removing friction: How brand makes the sales call easier.
  • 06:21 - The inflection point: Why DataRails triggered a rebrand early.
  • 07:45 - Memes & CFOs: Proving that "boring" industries can be fun.
  • 10:26 - The 1% Rule: Breaking through the 99% of B2B noise.
  • 11:50 - Revenue today vs. revenue tomorrow: The CRO’s perspective on brand.
  • 13:28 - Structuring for success: separating growth and brand teams.
  • 15:30 - Measuring soft metrics: Why engagement matters more than vanity views.
  • 20:53 - The CEO relationship: Speaking the language of the C-Suite. 

Aviv's LinkedIn Profile

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

A cybersecurity giant going back to the future : Maria McLaughin, Abnormal AI27 Jan 202600:31:13

In this episode of The Changemakers, which was recorded as part of our virtual summit Bring Your Own Bold, Wei Kee (Client Services Director at Shaped By) sat down with Maria McLaughlin (Senior Director, Global Brand and Creative at Abnormal AI) and Tom Ovens (Creative Director at Shaped By) to explore how they successfully navigated a full-scale rename and rebrand, and unpack:

  • How a partnership based on chemistry and mutual respect delivered an extraordinary outcome.
  • The criticality of getting key internal stakeholders, including the CEO, fully committed to a pivotal project.
  • How to manage and deliver meaningful work under "audaciously ambitious" and brutal time scales.
  • The tangible business success of the rebrand, including Abnormal AI's best financial quarter ever post-launch.

This is an essential conversation if you're looking to understand how to drive ambitious change and prove the commercial value of a bold brand identity.

🎧 Listen now

2. Timestamps

  • 01:21 - The evolution of the client-agency partnership.
  • 02:55 - Why chemistry is one of the key pillars of a successful partnership.
  • 04:19 - Stakeholder engagement: The importance of having the final decision-maker in the room.
  • 07:55 - Building trust and rapport with the CEO.
  • 10:48 - Geeking out: How commonality in thinking helped the connection.
  • 13:35 - The power of positive inter- and intra-team dynamics.
  • 14:58 - Navigating "brutal" and rigid time scales collaboratively.
  • 17:08 - The rewarding outcomes: a durable brand and the best financial quarter ever.
  • 19:30 - The internal and external market reception to the new identity.
  • 24:18 - Advice for achieving extraordinary results with a creative agency.
  • 25:54 - What's next? Up-leveling the work and having fun in 2026.
  • 30:35 - Closing remarks: Success comes from surrounding yourself with good teams.

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Yin needs Yang - Your visual and verbal brands in powerful harmony : Simon Tandy and Justin Ballantine, Shaped By20 Jan 202600:41:31

In this episode of The Changemakers, recorded as part of our Bring Your Own Bold series, Simon, Design Director, and Justin, Associate Creative Director of Messaging, discuss the importance of visual and verbal branding working together. Two complementary forces essential for a brand’s harmony, balance, and effectiveness.

They look at the whole from their two professional perspectives. That essential balance and interplay between visual identity and verbal identity. They explore how powerful brands use design, logos, and visuals in perfect harmony with their voice, tone, messaging, and storytelling.

Because harmonious, balanced brands better connect with their audiences to win hearts and minds, trust and loyalty.

🎧 Listen now

Timestamps:

02:45 – The Yin and Yang analogy: why visual and verbal identity are inseparable forces.

04:30 – Beyond the box: creating agile visual systems that evolve with culture.

06:40 – More than a logo: how brand systems should cover every touchpoint.

08:30 – The "Feeling" piece: why humans are feeling creatures who think.

10:30 – Verbal branding: giving life and breath to brand strategy through language.

12:30 – The organising thought: using a succinct brand story to kick off ideation.

15:40 – Case study (Shaped By): why we use "Shapelings" and "Studios" to stay human.

20:00 – Point of view: standing for (and against) something to avoid being "wallpaper".

23:10 – Bold examples: how Monzo changed banking with a single color and no photography.

31:00 – Deep dive: positioning Censys as the "map of the internet".

40:19 – Closing thoughts: why bold brands should be more “Yoda".

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
👉 Follow us on LinkedIn for regular snippets in your feed
👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

The art of unplugging - Practising creativity without permission : Li-Anne Dias, Brex13 Jan 202600:22:25

In this episode of The Changemakers, recorded as part of our Bring Your Own Bold series, Dave Corlett sits down with Li-Anne Dias, Executive Creative Director at Brex, to explore the vital practice of "creativity without permission". 

They discuss:

  • Utility vs. creativity: why designers must break free from the "mandate of utility" to rediscover their creative instincts.
  • The power of physical constraints: how forcing a "one-mile distance" from your laptop can spark the muscle memory of true art.
  • Building a cinematic universe: why viewing your work as a holistic body of output, rather than a collection of corporate briefs, changes your perspective.
  • Subversive inspiration: how finding beauty in old matchboxes and cartoons can sharpen your instincts for high-stakes tech design.

Whether you’re an in-house creative feeling the burnout or a leader looking to inspire your team, this conversation is a masterclass in reclaiming your creative soul. Don't let your "professional self" swallow your "creative self."

🎧 Listen now

Timestamps:

01:43 - What is "creativity without permission"? 

02:22 - The trap of utility and the fundamentals of design. 

03:35 - Operating within business constraints vs. creating for yourself. 

04:29 - Li-Anne’s personal rituals: Sharpies, sketchbooks, and Berkeley trees. 

05:55 - The discipline of the "forcing function" to stay off screens. 

08:28 - How outside art translates into sharper instincts at Brex and Handshake. 

10:31 - Finding influence in matchboxes and subversive cartoons. 

13:00 - Your "Cinematic Universe": Looking at the whole body of work. 




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✌️

The art of unplugging - honing your analog intelligence : Everett Katigbak, Works by Everett06 Jan 202600:30:27

In this episode of The Changemakers, recorded as part of our virtual summit Bring Your Own Bold, Dave Corlett sits down with Everett Katigbak, founder of Work by Everett, to explore the vital balance between digital innovation and human craft.

Everett, a creative leader who has shaped brands at Facebook, Stripe, and Anthropic, unpacks the concept of "Analog Intelligence", the "other AI" that keeps our work grounded, tactile, and deeply human.

Together they explore:

  • The Facebook analog research lab: How a "punk rock" print studio in the heart of Silicon Valley became the epicenter of a global company’s culture.
  • The "Mark of the Maker": Why showing the humanity and even the "mistakes" in our work creates a deeper connection with the audience than perfect digital output.
  • Designing for AI with a human touch: Behind the scenes of building the Claude brand identity at Anthropic and why physical craft matters even for 100% digital products.
  • The founder’s disconnect: Why innovative startups often default to safe, "category-standard" stories and how to reclaim your original narrative.
  • Thinking with your hands: Why reconnecting with physical tools is a non-negotiable meditative practice for the modern designer.

This is a provocative conversation for any creative leader or founder looking to resist the "cognitive offload" of technology and embrace their authentic, inner bold.

Listen now 🎧


Timestamps
01:03 - The Silicon Valley "Lone Designers": Founding the Facebook analog research lab. 

03:35 - Building a dialogue: How physical space and "wheat pasting" transformed corporate culture. 

06:08 - The genesis of Stripe Press: Why a digital giant chose to publish physical books. 

08:03 - Appropriateness in Design: Anthropic (Claude) needed a human-centric identity. 

10:00 - Crafting Claude: using 35mm film, cut paper, and human illustrators in an AI world. 

12:00 - The "Curse of the Marketing Mindset": why brands converge and how to stay distinct. 

14:22 - Striking a chord: why you should be "close to being fired" (in a good way) to make an impact. 

16:12 - Work by Everett: Teasing out the unique founding stories that companies often gloss over. 

20:40 - The pressure of the pivot: why founders get scared of being too "maverick." 

23:41 - Following intuition: Everett joined Facebook and Anthropic before they were "cool." 27:22 - Reconnecting with the ‘muscle’: creativity is a verb and a process, not just an output.

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✌️

Scaling a truly bold brand identity: Scott Smith, Intercom18 Dec 202500:38:15

In this episode of The Changemakers, which was recorded as part of our virtual summit Bring Your Own Bold, Dave Corlett sits down with Scott Smith, Creative Director at Intercom, to dive deep into a critical question for B2B scale-ups: How do you build and scale a brand identity that’s truly bold?

Scott, a champion of exceptional creative vision, unpacks the secrets behind Intercom's award-winning identity.

Together they unpack:

  • How the Creative Studio operates as an in-house agency, starting every project by asking: How can we execute this in the most exceptional creative way possible?
  • The system for scaling a complex brand identity across all touchpoints, using the "brand matrix" to push the boundaries creatively while still ensuring a through-line.
  • The importance of leading by example in a creative studio and how Scott fosters a culture of high engagement and serious, fun work.
  • How Intercom’s C-suite acts as a creative partner, riffing with the team to shape a vision where the final creative work is often stronger than the initial idea.

This conversation is full of tips for any marketing or creative leader ready to embrace a philosophy of constant change and craft a sophisticated brand that stands out from the crowd.

Listen now 🎧

Timestamps

02:03: Brand is a galaxy, the antithesis of a brand-in-a-box.

03:36: Brand idea: Customer service changes everything. Change is key.

05:25: How to execute in the most exceptional creative way possible.

06:38: The "super bloom" creative concept for the Pioneer event.

12:28: Scaling the complex brand using the strategic "Brand Matrix."

12:56: Ace the Basics: The fallback brand skeleton when moving fast.

17:15: The best job part: Team creative is stronger than initial vision.

21:30: Creative leadership tenants: Early is on time, lead by example.

23:13: Creative team is the example for company operations, not the exception.

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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And finally please rate our podcast on Apple if you enjoyed it!

✌️

Putting human emotion at the heart of B2B: Alex Walters, Papaya Global11 Dec 202500:26:09

In this episode of The Changemakers, which was recorded as part of our virtual summit Bring Your Own Bold, Dave Corlett, Business Director at Shaped By sits down with Alex Walters from Papaya Global to tackle the "super meaty topic" of humanising B2B brands. Together they unpack:

  • Why Alex believes 90% of the B2B world is failing to crack the human element, defaulting to "grey" because of a primal fear of people not liking their tone.
  • The insidious "herd mentality" that causes B2B brands to blend and converge around safe, jargon-filled design and copy.
  • The biggest internal challenge of brand building: winning hearts and minds by getting people to view their brand from the perspective of an outsider.
  • The strategic reason for B2B FinTech to invest in a Super Bowl ad—and how they created a secondary content layer that generated 250 pieces of Tier 1 media coverage.

This is a very insightful conversation for any marketing or creative leader who is ready to make a difference with their brand.

🎧 Listen now

Timestamps:

00:34 - The primal fear and why 90% of the industry defaults to 'grey.'

03:17 - The herd mentality and B2B brands blending in.

05:19 - Papaya Global's story: How they became a globally recognised brand.

06:41 - Owning the narrative: Why the tagline is "How the world gets paid."

07:25 - The biggest internal battle: Winning hearts and minds inside the business.

08:35 - The "Air" thought exercise: Helping people see the brand as an outsider.

09:59 - The sliding scale of humanity: Humour fades closer to the customer.

11:41 - The strategic reason for a Super Bowl ad (and why a B2B FinTech did it).

13:41 - The PR angle: Generating 250 pieces of coverage because the ad became the story.

16:32 - The viral AI activation: Allowing users to put their face in the ad.

18:24 - Balancing emotional connection with rational confidence for multi-million dollar decisions.

21:48 - Alex's first pure B2B SaaS role: The challenges of scale, speed, and complexity.

23:14 - The job of a creative: Understanding the product at a deep level to communicate its value.


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And finally please rate our podcast on Apple if you enjoyed it!

✌️

Navigating the enterprise AI battleground : Joseph Steele, Celonis04 Dec 202500:41:53

In this episode of The Changemakers, Dave Corlett, Business Director at Shaped By, sits down with Joseph Steele, Lead Brand Strategist at Celonis, to dive deep into brand, technology, and "anarchistic accelerationism".

How does a company like Celonis, which was already pioneering AI technology long before it went mainstream, adapt its brand positioning without getting lost in the "now with AI" enterprise noise? 

As well as tackling that thorny question, Dave and Joseph go deep into what makes Joseph so positive about the world of AI, why he thinks it's a great leveller of technology, and how internal creative teams can carve out space for their own 'Manhattan project'.

Joseph also shares a surprisingly profound naval history analogy to show where we are in the current evolution of AI.

This episode is a compelling, original conversation for anyone in the enterprise technology space looking to balance deep-seated brand consistency with rapid technological change.

🎧 Listen now


Timestamps

00:00 - Meet Joseph: Intro to Joseph Steele, Lead Brand Strategist at Celonis.

01:22 - From Midlands to Munich: Joseph’s journey from Burton on Trent to the German tech scene.

02:25 - Start with Why: How art school taught him to question everything (and apply it to business).

04:19 - Celonis in a Nutshell: Unlocking the value trapped in enterprise processes.

07:25 - The Optimist's Edge: Why Joseph is an "anarchistic accelerationist" on AI.

09:16 - Revolutionary Learning: How tools like ChatGPT are a "good leveler" of expertise.

12:14 - Allergic to Governance: Why AI is a chance to pursue a flatter, more democratic system.

15:58 - Surviving the Hype Wave: Celonis's strategy to talk about AI without becoming "Celonis.ai".

19:15 - The Punk Aesthetic: Why a $13 billion B2B company needs a gritty, unique visual identity.

24:57 - Dare to be Different: The Celonis ethos: be 10x better or completely different.

25:38 - Skepticism & Trust: Why a change-maker customer base trusts AI, despite failed pilot reports.

28:23 - Legal Blockers: Why internal processes—not technology—are killing creative AI adoption.

30:37 - The Manhattan Project: Why every creative team needs a secure space to mess around with AI.

34:17 - Embracing Inevitability: Why trying to stop AI image-making is absurd.

36:43 - The Dreadnought Analogy: Naval history explains exactly where we are in the AI revolution.

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✌️

Why creative leaders need a seat at the board table : Adam Morgan, VP Brand, Twilio27 Nov 202500:24:24

In this episode of The Changemakers, which was recorded as part of our virtual summit Bring Your Own Bold, Dave Corlett sat down with Adam Morgan to explore why it’s important to have creatives at the board table and unpack:

  • Why the experience era demands right-brain thinkers in leadership.
  • The difference between a growth marketing and a brand marketing mindset in a downturn.
  • The 'glass ceiling' for creatives and why many creatives "shoot themselves in the foot" by not learning business strategy.
  • How the "design-led movement" opened the door for Chief Design Officers—but why that's not enough.

Don't miss this one. It's a non-negotiable conversation if you're looking to elevate your creative impact and make the case for creative leadership in your business.

🎧 Listen now


Timestamps

  • 00:00 - Introduction: Meet Adam Morgan and the case for creative leadership.
  • 01:02 - Why the Experience Era demands creative leaders on the board.
  • 01:43 - Why creative people are best poised to understand customers and emotional connections.
  • 05:42 - The counter argument: Why most companies don't take this approach.
  • 06:11 - The CMO challenge: Performance marketing focus vs. creative understanding.
  • 08:35 - The 'glass ceiling' and why creatives aren't stepping up to C-level roles.
  • 11:56 - Is creativity seen as 'fluffy'? The cultural problem of 'squeeze, squeeze, squeeze' operational efficiency.
  • 13:58 - Design vs. Creativity: The impact of the design-led movement.
  • 15:48 - The Chief Experience Officer: Why they are the master problem solvers.
  • 17:43 - Building the creative leadership movement: The importance of seeing yourself up there.
  • 21:25 - The search for B2B companies with a Chief Creative or Experience Officer.
  • 23:17 - Closing remarks: Start the movement!

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If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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And finally please rate our podcast on Apple if you enjoyed it!

✌️

Why B2B buyers aren't as rational as they think: Richard Shotton, Author of The Choice Factory21 Nov 202500:36:41

In this episode of The Changemakers, which was recorded as part of our virtual summit Bring Your Own Bold, we dive deep into the forces that truly drive customer decisions with Richard Shotton, author of the influential book The Choice Factory.

Richard's work is celebrated for taking the academic, jargon-filled world of behavioral science and making it usable and applicable for marketers. We wanted to get him on to bust the myth that these principles are purely a consumer thing. Spoiler: They're not. B2B professionals are just as influenced by biases as B2C customers.

We go beyond surface-level concepts like social proof and scarcity to unpack the EAST framework—a simple, powerful structure (Easy, Attractive, Social, Timely) for applying behavioral science daily.

Richard shares incredible real-world examples that challenge what you think you know about your customer journey.

This episode is packed with practical, costless principles you can apply to stack the odds in your favour and drive behavior change.

🎧 Listen now

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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✌️

Elevating your team from order-takers to strategic partners : Phil Lewis, Phil Lewis Associates17 Nov 202500:40:30

Too often, creative and marketing teams are seen as executors instead of innovators. This conversation between Phil Lewis (Consultant & Speaker) and Dave Corlett (Business Director at Shaped By), which was recorded as part of our virtual summit Bring Your Own Bold, offers practical tips to shift that dynamic by removing internal barriers that block progress, cloud clarity, and weaken conviction. Learn how to position your team as a trusted, strategic force that drives impact, influences decision-making, and earns a seat at the table.

🎧 Listen now

Timestamps:

00:00 – Introduction: Moving teams from order-takers to strategic partners.

03:10 – Why internal dynamics shape external perception.

04:40 – The Five Steps to Team Vitality framework.

06:00 – Breaking down comprehension, confidence, and engagement.

08:30 – Common team pitfalls and the bias for action.

11:00 – Measuring progress and maintaining team health.

14:00 – Endurance and the emotional labor of leadership.

16:40 – Collaboration as the heart of strategic partnership.

18:40 – Healthy conflict: Why disagreement fuels innovation.

23:00 – The Regeneration Equation: Context, communication, conflict.

24:50 – The power of uncomfortable conversations.

27:00 – Understanding context to amplify collaboration.

31:30 – Scaling collaboration across departments.

34:20 – Case study: 800% improvement through honest dialogue.

38:00 – How long real transformation takes.


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✌️

Byte-Size: Dave & Nick talk Shaped by AI28 Oct 202500:24:52

How do you embrace the AI revolution without losing the human touch?

Shaped By CEO and Founder Nick Farrar and Business Director Dave Corlett dive into our deliberate and "people-first" journey with artificial intelligence. They share insights from their own AI Manifesto and discuss how AI is being used to improve everything from client research to internal processes.

In this episode, you'll discover:

  • How to boost efficiency and accuracy with tools like Gemini and Fireflies.
  • The critical role of a human-led approach in navigating this new landscape.
  • Why the future of creativity is about augmenting human imagination, not replacing it.
  • Lessons from the past, from the dot-com boom to the present-day AI shift.

Timestamps:

00:00 – Dave introduces the episode and welcomes Nick Farrah, CEO & Founder of Shaped By, to discuss AI progress at the agency.
02:00 – Nick reflects on where Shaped By is on its AI journey and compares it to the digital revolution.
05:00 – Nick outlines Shaped By’s AI Manifesto and the creation of the AI Leadership Team.
09:00 – Dave explains how the agency is improving efficiency with AI tools like Fireflies and Gemini.
12:00 – Nick discusses AI’s role in refining team structures and the importance of human oversight.
16:00 – Nick critiques low-effort AI content and shares how Shaped By uses AI to enhance creativity and quality.
21:00 – Dave and Nick close by exploring collaboration with clients, the “mindful journey” of AI adoption, and the enduring power of human creativity.


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✌️

How emotive storytelling unlocks permission to sell : David Moulton, Palo Alto Networks23 Oct 202500:44:01

In this episode of the Changemakers, Dave sits down with David Moulton, Senior Director, Content Marketing & Thought Leadership at Palo Alto Networks, to explore the art and the impact of storytelling in B2B marketing and cybersecurity. 

David shares why emotive storytelling is often overlooked in B2B, how it can cut through complexity, and why it’s the ultimate driver of trust, attention, and decision-making. From translating technical topics into human stories to building authentic brand narratives, this conversation dives deep into how emotion and creativity can transform even the most tech-heavy, data-driven industries.

If you’re interested in elevating your brand’s storytelling, or simply love hearing about how the best are doing it, then this episode is a must-listen.

🎧 Listen now to hear how storytelling can turn information into inspiration, and customers into believers.

Timestamps

00:00 – Introduction

05:30 – How storytelling connects every stage of David’s work.

07:40 – Inside Palo Alto Networks: Leading thought leadership across key divisions.

10:20 – Rational messaging vs. human connection.

13:00 – The human behind the buyer.

16:00 – Rethinking the buyer journey with trust and confidence.

19:20 – Storytelling in cybersecurity: turning fear into empowerment.

21:40 – Balancing creativity and credibility in leadership.

25:00 – Collaboration and creative flow.

30:30 – Scaling storytelling: Sharing ideas across global teams.

33:40 – Lessons from Apple: Human-centered product storytelling.

36:30 – Favorite brand examples: Slack, IBM, and Salesforce.

38:40 – When story overshadows product: Keeping emotion authentic.

41:10 – Emotion unlocks trust: Storytelling that earns belief.

43:40 – Closing reflections: The future of storytelling in B2B.



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✌️

Byte-Size: Dave & Alex on what’s new at Bring Your Own Bold ‘2513 Oct 202500:25:21

In this bite-sized episode of the Changemakers Podcast, Dave Corlett and Alex Waite lift the lid on what’s coming up at Bring Your Own Bold 2025 — the virtual event for bold brand and marketing leaders in B2B tech.

They reveal this year’s new 3-day format, fresh content drops, and their personal picks from the upcoming sessions — from building emotional brand connections to measuring brand impact and scaling design systems.

Whether you’ve joined before or this is your first BYOB, this episode will get you fired up for what’s to come.


Timestamps:
00:00 – Intro & what is Bring Your Own Bold?
02:35 – What’s new for 2025
05:45 – Alex’s top session: Brand data vs. intuition
08:40 – Dave’s top session: Brand + Product alignment
13:10 – Scott Smith (Intercom) on scalable identity
14:10 – Human emotion in B2B: Alex Walters (Papaya Global)
18:40 – Richard Shotton on buyer behaviour & decision-making
20:50 – The Art of Unplugging – creative wellbeing
26:30 – How to register + final thoughts


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✌️

Measuring B2B Brand Performance: Emelia Rallapalli, Pebble02 Sep 202500:55:34

In the Changemakers, we try to cover the broad subject of creativity in B2B from as many angles as possible, and we’ve covered quite a few so far. But one thing we haven't dived into too much until today is the brand measurement and tracking side of things. 

Emelia is the Founder of Pebble Strategy and has a wealth of experience in all things B2B brand planning, market research and particularly brand tracking. We chat to her about some of the do's and don'ts in this area. We discuss things businesses in their early stages or niche businesses should be aware of, especially those who struggle to measure the impact of their brand in their market. So we talk about different tactics and approaches to brand tracking that can help businesses perform better.

Towards the end, our strategy director, Alex Waite, shares his perspective on how to take all that amazing brand tracking data and turn it into something tangible and actionable to drive your business forward.

Don’t miss out, this is a really good episode, full of insightful nuggets! 


Timestamps:

00:00 - Introduction: Meet Emelia Rallapalli, brand measurement expert.

05:10 - Why B2B leaders should think of brand as behaviour.

11:15 - The importance of brand tracking for marketers.

15:40 - Key brand metrics to track: Awareness, consideration, preference, and usage.

19:00 - The value of qualitative customer research for emerging companies.

25:00 - Making the case for brand building to leadership: Share of voice vs. share of market.

29:00 - Educating CEOs and CFOs about marketing science.

37:25 - The power of creativity in B2B.

42:00 - Dave and Alex intro 

43:00 - How to use brand tracking to see if your strategy is working.

50:45 - Category entry points and brand tracking.

56:45 - Closing remarks and a preview of BYOB, Shaped By's virtual summit.



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✌️

Byte-Size: Alex & Justin on brand voice in an AI world06 Aug 202500:28:31

Here's another of our Byte-Size episodes! These are little chats between the team at Shaped By, sometimes about creativity in B2B, sometimes about something completely different.

In this one, Alex Waite (Strategy Director) sits down with Justin Ballantine (Associate Creative Director, Messaging) to talk brand voice in an AI-saturated world.

They cover where AI helps and where it falls short. Why human nuance still matters. And how brands can keep their voice distinct when everyone’s automating everything.

They don’t pretend to have all the answers, but it’s an honest take on the tension between speed, scale and soul.

Timestamps:
00:00 – Intro
00:47 – What AI’s good at (and what it’s not)
01:28 – Welcome JB
02:52 – What is brand voice, anyway?
05:49 – How AI is shifting the game
09:01 – The risks of removing the human
12:13 – Where this might be heading
15:05 – Why authenticity isn’t optional
16:09 – Audience > output
16:20 – Emotion, intent, and context
16:56 – A quiet comeback for long-form?
18:09 – Storytelling and the limits of machines
20:31 – Why your brand still needs you
21:48 – Keeping creativity alive
25:49 – Dodging the content fatigue trap
26:53 – Wrapping up: trust, tone, and the human edge

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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✌️

Mastering B2B messaging magic: Chris Silvestri, Conversion Alchemy23 Jul 202500:41:33

Our guest on this episode of The Changemakers is Chris Silvestri, also known as The Conversion Alchemist.

With a background as a software engineer in industrial automation, Chris made a sharp turn into digital marketing, bringing a unique perspective to his work as a SaaS message-market fit specialist and conversion copywriter for B2B SaaS brands like Moz since 2016.

Chris explains to Dave why Series A to C companies often struggle to differentiate their messaging and get lost in the crowd, detailing how his work helps them stand out by making their value impossible to ignore. He clarifies the crucial distinctions between positioning, messaging, and copy, highlighting the common pitfalls of skipping vital research and strategy steps.

Dave and Chris discuss the typical mistakes B2B tech companies make in their messaging, such as lacking a unique point of view, failing to address different personas within the decision-making unit, and leading with "what you are" instead of "what people need,".

Finally, Chris discusses the transformative impact of AI tools on his approach, from research to copy generation and even synthetic user testing.

Timestamps:

00:00 Introduction to the Change Makers Podcast

00:58 Introducing Chris Silvestri and Conversion Alchemy

01:32 Diving into Messaging Strategies

07:33 Challenges and Mistakes in B2B Messaging

10:28 Effective Messaging and Copywriting

18:21 Companies Excelling in Messaging

22:24 Building a Brand Through Messaging

23:20 Research Framework for Messaging Strategy

24:01 Gathering and Analyzing Data

25:18 Understanding User Experience and Qualitative Data

31:21 Evaluating and Testing Messaging Effectiveness

33:03 The Role of AI in Messaging Strategy

40:37 Conclusion and Final Thoughts

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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✌️

Making in-house a home: David Wall, Tines04 Jul 202500:43:32

In this episode of The Changemakers, Dave is joined by David Wall, Creative Director at Tines and President of the Institute of Designers in Ireland.

David shares his unique career trajectory, moving from agency and independent studio practice to leading in-house brand design for a fast-growing tech company. He delves into the parallels between running a boutique studio and his current role at Tines, emphasising the ownership and learning opportunities inherent in both.

David also discusses what drew him to Tines – a workflow automation and AI orchestration platform – and how their brand messaging stands apart in the cybersecurity space by focusing on the positive outcomes of automation. We explore Tines' culture of empowering designers with significant autonomy, where collaboration means seeking meaningful input rather than permission, and how this fosters rapid progress and innovation. David also sheds light on the seamless integration between brand and product design at Tines, highlighting shared goals for design quality and the benefits of close proximity to product development. He underscores how design's value is deeply ingrained in Tines' leadership, evident from their earliest hires.

For agency creatives considering an in-house role, David offers practical advice on assessing organisational structure and ensuring design has a strong voice. Finally, he shares insights into his impactful work with the Institute of Designers in Ireland (IDI), where he champions design advocacy and policy.

Timestamps:

00:00 Introduction to the Podcast

00:53 Guest Introduction: David Wall from Tines

01:12 Meeting at RSA Conference

01:42 David's Transition from Agency to In-House

02:06 Brand and Product Design Collaboration

06:06 David's Role and Responsibilities at Tines

12:25 The Importance of Autonomy in Design

19:11 Leadership and Design Culture at Tines

32:18 Advice for Designers Moving In-House

41:36 Involvement with the Institute of Designers in Ireland (IDI)

44:16 Conclusion and Final Thoughts

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And finally please rate our podcast on Apple if you enjoyed it!

✌️

The inseparable link between brand and product design: Rachel Gogel, Creative Executive Consultant16 Jun 202500:45:25

In this episode of The Changemakers, Dave chats with Rachel Gogel, a seasoned creative executive consultant. Having built brands at titans like The New York Times, Meta, and Airbnb, Rachel knows a thing or two about transforming brand from a 'nice-to-have' into a vital business engine, and dives into her diverse career journey, from her graphic design roots to her current role as a fractional design leader and educator.

For creative leaders, Rachel offers invaluable advice on getting brand taken seriously. She champions speaking the language of business, focusing on metrics like user retention and conversion rates rather than just aesthetics. And she passionately champions in-product brand experiences, explaining how a strong brand isn't just about aesthetics, but about creating seamless, intuitive interactions within the product itself.

Drawing on her experiences, Rachel shares how to speak the language of executives, connecting brand initiatives to tangible outcomes like user retention, conversion rates, and lifetime value. She also shares the story behind her recent SXSW London panel, "Crafting Magic: The Art of Product", featuring fellow design leaders from Dropbox, Slack and Anthropic.

The conversation also explores the unique brand approach at Airbnb, where design and brand are valued from the very top. Rachel explains how to scale brand across diverse organisations, stressing that strong relationships and clear roles trump rigid org charts. She tackles the tricky balance of maintaining consistency while allowing teams to move fast.

Finally, we get into practical tips for leaders navigating competing priorities, including internal education, piloting ideas, and the power of user research in validating branded moments. Ultimately, Rachel advocates a powerful mindset shift: moving beyond brand as decoration to brand as experience, recognising that product and brand are inseparable in the user's mind.


Timestamps:

  • 00:00 Introduction and Welcome Rachel Gogel
  • 01:52 Rachel's Diverse Career Journey and Fractional Leadership
  • 06:50 SXSW London Panel: In-Product Brand Experiences
  • 10:30 Advocating for Brand with Executive Teams
  • 13:14 Brand as a Business Critical Function: Lessons from NYT & Meta
  • 20:00 The Airbnb Approach to Brand and Design
  • 26:22 Scaling Brand Across Organisations and Best Practices
  • 34:10 Essential Qualities for Creative Leaders
  • 44:30 Beyond Decoration: Brand as Experience

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
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And finally please rate our podcast on Apple if you enjoyed it!

✌️

Rethinking how brands show up through thought leadership: Melissa Rosenthal, Outlever01 May 202500:26:22

In this episode of The Changemakers, Dave welcomes back Melissa Rosenthal - marketer, media veteran, and now co-founder of Outlever - for a conversation that unpacks how companies can truly own their voice through thought leadership.

With experience leading creative at ClickUp, along with shaping the rise of media brands like BuzzFeed and Cheddar, Melissa brings a unique perspective on why traditional media models are no longer enough - and what brands should be doing instead.

She shares the story behind founding Outlever, a platform helping B2B companies transform into modern media hubs by amplifying subject matter experts, customers, and partners - not just executives. This isn’t about vanity publishing. It’s about scale, speed, and relevance. Melissa explains how AI-powered media listening, layered with editorial expertise, can surface the right angles, elevate authentic perspectives, and unlock a new kind of brand-building: one rooted in trust, timeliness, and community insight.

If your brand’s thought leadership strategy starts and ends with LinkedIn posts or recycled threat reports, this conversation is the wake-up call you need. Melissa dives into why most companies are still stuck in old playbooks, how to break out of them, and what it takes to create a differentiated voice in crowded markets - especially when budgets are tight and attention is scarcer than ever.

Whether you’re leading marketing at a tech company, building brand awareness in a crowded category, or rethinking your content strategy, this episode is full of practical insights and fresh thinking on how to turn thought leadership into a true business asset.

Timestamps:

00:00 Introduction and Podcast Overview

00:34 Upcoming Trip and Recent Projects

01:17 Episode Focus: Thought Leadership in B2B

02:18 Guest Introduction: Melissa Rosenthal

04:32 Melissa's Journey and Founding Out Leave

13:14 The Role of AI in Thought Leadership

16:10 Trends and Insights from Out Leave's Platform

21:02 Challenges and Differentiation in Branding

24:54 Conclusion and Future Directions


Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Byte-Size: Jess & Nick on What B Corp Means to Us20 Mar 202500:18:53

Here’s another of our Byte-Size episodes! These are little chats between the team at Shaped By, sometimes about creativity in B2B, sometimes about something completely different.

In this one, Nick Farrar, Founder and CEO of Shaped By, and Jess Evans, Head of Delivery, get into B Corp. Why did we become a B Corp? What does it mean for us as an agency? And what’s next, both for us and for B Corp more broadly? They cover everything from the certification process to the ongoing work of embedding B Corp values in a way that actually makes a difference - not just a badge for the website.

00:00 Introduction to the podcast
00:15 Why Shaped By became a B Corp
02:03 What B Corp means to us
04:25 The role of SMEs in driving change
06:48 The certification process - how tough was it?
10:14 Where we did well (and where we could improve)
14:29 What we’ve done in our first year as a B Corp
17:02 Plans for 2025 and beyond
21:18 The bigger picture: what’s next for B Corp?
24:41 Embedding B Corp values into agency life
27:05 Wrapping up

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
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And finally please rate our podcast on Apple if you enjoyed it!

✌️

The subtle power of motion design and systems: Joshua Baron, Jasper AI & Peter Dickinson, Skyscanner12 Mar 202501:01:31

Motion design is often the unsung hero of brand and product storytelling - especially in B2B tech. But what does it take to bring complex, sometimes ‘unsexy’ products to life? And how can you move beyond one-off animations and build a scalable, strategic motion system that strengthens a brand over time?

First, Joshua Baron, Senior Brand Designer – Motion at Jasper, shares his approach to crafting motion systems that bring clarity to intricate products, the balance between abstraction and realism in design, and the evolving role of AI in motion.

Then, Peter Dickinson, Head of Motion at Skyscanner, dives into the power of motion systems at scale, how consistency builds brand trust, why motion should have a seat at the table from day one, and how to develop flexible guidelines that adapt across platforms.

If you’re a motion designer, marketer, or creative looking to sharpen your approach to motion in branding, this episode is packed with insights on both the craft and strategy of motion design.

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

Byte-Size: Dave & Alex discuss Building a Founder-Led B2B Brand27 Feb 202500:20:42

Welcome to another byte-size episode! In this one, Dave and Alex, Shaped By's marketing director, chat about the upcoming webinar on the challenges of working with founders to build a strong brand. They cover the common roadblocks - like navigating emotional attachments, getting buy-in from disengaged founders, and aligning leadership on brand direction.

They also introduce the expert panel joining the webinar:

• Kira Klaas – VP of Corporate Marketing at Later

• Tim Bauer – Director of Brand Experience at Scale AI

• Tom Ovens – Creative Director at Shaped By

If you work with founders this session is packed with insights on turning vision into a brand that actually works in the market. 

To join the conversation register here: https://shaped-by.com/building-a-founder-led-b2b-brand/

And here's the link to Kira Klass's brilliant Substack 'On Brand': https://kiraklaas.substack.com/

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

How different cultures shape creative careers: Dave Breckon, Carta - Part 206 Feb 202500:57:28

So here it is, the first ever “Part 2” in the history of The Changemakers. And it’s nothing less than a pleasure to bestow that honour on our guest, Carta’s creative lead Dave Breckon.

In Part 1, our Dave’s (we’ll call him Dave C) conversation with Dave B explored his wonderfully diverse career path, delving into the various lessons he learnt as he wound his way from the cobbled streets of Brighton to the bright lights of London, Madrid, Copenhagen, New York and San Francisco.

Part 2 sees Dave and Dave hooking up again to discuss how those experiences have shaped Dave B’s perspectives on design and creativity.

Their conversation touches on a range of subjects including managing in-house teams, fostering a culture of kindness, the evolving role of agencies, the application of AI in the creative process, and the challenges of scaling a brand in the dynamic fintech industry. They also delve into the nuances of building brand consistency while adapting to rapid changes in the market.

If you haven't checked out Part 1, you can watch it here: https://youtu.be/kpPkTFYqHRE

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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And finally please rate our podcast on Apple if you enjoyed it!

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How different cultures shape creative careers: Dave Breckon, Carta - Part 114 Jan 202501:08:54

Most of our previous episodes to date on The Changemakers have focused on a particular area of B2B tech marketing or branding that has the power to be elevated by creativity.

For this one, we’re taking a bit of a departure from that, and going deep into one creative leader’s journey. Why? Because it’s equally inspiring, especially for designers out there who may not have everything figured out just yet!

Dave Breckon is Creative Lead at the fintech firm Carta. In this episode, our Dave chats with his namesake about his rather unconventional career path, from growing up in a creative family, starting out in photography, working in various studios in the UK and Spain, transitioning from freelance work to in-house roles at tech firms in Europe and the US.

Listen to Dave’s story, and you start to understand the importance of adapting to different cultures, embracing uncertainty, and fostering collaboration. It also offers valuable advice for aspiring designers on navigating the design industry and finding personal fulfilment in their careers.

And the great news? This is only part one! In part two, we delve into how Dave’s career has shaped his perspective on the current design and creative landscape. Just like this one, it’s not to be missed.

Timestamps:

00:00 Introduction and Warm Welcome

01:07 Early Career and Creative Beginnings

01:52 Family Influence and Creative Environment

09:06 Passion for Photography and Education

13:20 First Steps into Design and Freelancing

16:21 Transition to Design Studios and Learning

20:35 Life in Spain and Career Growth

24:20 Return to the UK and Agency Work

27:14 Embracing Startup Culture

33:46 High Salaries and Remote Work Challenges

34:45 Creative Company Culture and Remote Events

35:56 Transition from Office to Remote Work

38:36 Cultural Differences in Work Environments

46:58 Career Journey and Mentorship

01:01:29 Advice for Aspiring Designers

01:05:33 Conclusion and Future Discussions 


Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
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And finally please rate our podcast on Apple if you enjoyed it!

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Branding at the speed of light: Vincent Sacco, Fivetran21 Nov 202400:44:43

Vincent Sacco is a brand leader who has been in the trenches and, having built brands from the ground up at multiple fast-growing tech companies, has wisdom to impart in absolute spades. 

He currently leads the creative team at Fivetran, a data management platform that has seen explosive growth, expanding from around 400 to over 1100 employees during Vincent's 3.5 year tenure. Previously, he built the brand at fintech startup Blend as they underwent rapid scaling. Vincent’s unique background also includes branding San Francisco's pioneering food trucks in the early days of the food truck movement. 

In this episode, Vincent shares his hard-earned wisdom on building a brand amidst hyper-growth. Some key topics covered:

  • How Vincent transitioned from branding bars and food trucks to tech startups
  • The challenges of establishing a brand when a company has found product-market fit and is scaling rapidly
  • Key first steps to take when you need to build a brand fast
  • How to get buy-in across the company and turn everyone into "brand cheerleaders"
  • Partnering with product marketing to align brand and product
  • Engaging engineers and developers who are typically harder to reach with brand
  • Collaborating cross-functionally and getting the C-suite aligned with the brand vision
  • Adapting the Fivetran brand for the enterprise market while retaining its distinctiveness
  • The importance of brand flexibility and rolling with unexpected sources of brand affinity
  • What's next for the Fivetran brand as the company continues its rapid ascent


Timestamps:

00:00 - Introduction and Vincent's background 

03:51 - Joining Blend and Fivetran amidst hyper-growth
06:12 - First steps to building the brand foundation 

09:22 - Getting company-wide brand buy-in 

14:18 - Aligning brand with product marketing 

17:34 - Engaging technical audiences with brand 

21:35 - Cross-functional collaboration on brand 

25:28 - Tailoring brand for enterprise without losing soul 

30:44 - Leveraging organic sources of brand affinity 

33:49 - The future of the Fivetran brand 

35:36 - Conclusion


Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
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And finally please rate our podcast on Apple if you enjoyed it!

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Byte-Size: When B2B Got Its Bold Back with Alex & Nick24 Oct 202400:29:00

Here's the second of our new Byte-Size episodes! These are little natters between our team at Shaped By, on...well, anything really. Mostly related to creativity in B2B, But maybe the odd one about cake or something.

In this one, hosts Nick Farrar, Founder and CEO, and Alex Waite, Marketing Director at Shaped By, dissect key insights from the Bring Your Own Bold (BYOB) Virtual Summit. Themes include the importance of authentic and bold branding in the B2B sector, strategies to stand out in competitive markets, and the resurgence of brand investment. They also discuss the pivotal role of AI in business, touching on both the opportunities and challenges it presents. 

00:00 Introduction to the podcast
00:14 Reflecting on the BYOB Virtual Summit
01:37 Defining and Embracing Boldness
03:13 The Importance of Authenticity and Differentiation
07:18 Key Themes from the Summit
09:22 The Renaissance of Brand Focus
13:43 Aligning Brand with Audience Values
15:13 Unexpected Insights from CMOs and CFOs
16:46 Bridging the Gap: Marketing and Finance Collaboration
19:57 AI in Business: Opportunities and Challenges
22:27 The Future of AI: Navigating Rapid Changes
24:41 The Strategic Importance of Brand
26:35 Female Leadership in a Male-Dominated World
28:32 Conclusion and Where to Watch More

Check out all the sessions from Bring Your Own Bold here: https://shaped-by.com/byob-event/

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

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Making great work happen: Li-Anne Dias, Handshake27 Sep 202400:48:31

Li-Anne Dias is a design leader who has shaped world-class brands and led high-impact design teams. 

Currently she leads brand and enterprise growth design at Handshake, a software firm that enables schools, companies, and students come together to help students and recent grads make career moves. Her previous achievements include building Reddit’s first brand identity and design systems as the company’s first brand designer, and scaling Grammarly’s brand design team as the company grew revenue growth from $43M to over $250M.

In episode 46 of The Changemakers, Li-Anne sits down with Dave to share her thoughts on what goes into making great creative work.

They discuss her journey in brand design, insights on balancing creativity with strategy, and the significance of iterative processes and embracing failure. They also delve into the role of creative leaders in maintaining hands-on involvement and evolving a brand. They chat about how Leanne's experience at Handshake, including their successful rebrand, highlights the importance of perseverance and collaboration in achieving great creative outcomes.

00:00 Introduction to the Podcast and Guest
00:59 Defining Great Work
01:37 The Role of Creative Leaders
02:46 Conversation with Leanne Diaz Begins
03:20 Leanne's Journey and Experience
07:57 Making Great Work Happen
17:58 The Importance of Strategy in Creative Work
24:02 Leveraging Past Insights for New Projects
26:08 The Creative Director's Journey
27:33 Balancing Leadership and Hands-On Work
35:48 The Importance of Brand Voice
42:42 Achieving Great Work Through Team Effort
47:07 Concluding Thoughts on Great Work

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
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And finally please rate our podcast on Apple if you enjoyed it!

✌️

Byte-Size: Dave & Alex discuss BYOB 202424 Sep 202400:27:01

Welcome to our new byte-size episodes! These are little natters between our team at Shaped By, on.....well, anything really. Mostly related to creativity in B2B. But maybe the odd one about cake or something.

In this one, Dave and Alex, Shaped By's marketing director, chat about the agency's annual virtual summit, 'Bring Your Own Bold' (BYOB), scheduled for October. The event features back-to-back webinars and discussions centred on building bolder B2B brands. Dave and Alex discuss why they put the event on every year, who it's aimed at, and which of the sessions they're looking forward to. They also spill the beans on a couple of upcoming sessions that haven't been officially added to the agenda yet. Oops...

Check out the Bring Your Own Bold agenda and register here: https://shaped-by.com/byob-event/

It's free, and it's going to be awesome!

00:00 Introduction to the Change Makers
00:16 Introducing Bite-Sized Episodes
00:52 Bring Your Own Bold Event Overview
01:38 Why We Host BYOB
04:30 Exciting Sessions at BYOB
05:03 Exploring Weirdness in B2B
05:57 Balancing Short and Long Term Wins
10:40 Female Leadership in a Male World
11:36 Positioning Creativity as a Business Driver
12:50 Unlocking Your Creative Team's Ultimate Toolkit
06:26 Integrating AI Tools
17:50 Getting the Most Out of Your Creative Agency
20:24 Adapting to Build Brands
24:58 Conclusion and Housekeeping

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
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And finally please rate our podcast on Apple if you enjoyed it!

✌️

Staying creative at a corporate giant: Omar Fahmi, Virgin Media O2 Business09 Jul 202400:48:38

We're stepping back into the world of big brand creativity! In this episode, Dave chats with Omar Fahmi, the creative mastermind behind Virgin Media O2 Business' in-house agency.

Ever wondered what it's like to steer creativity in a corporate giant? Omar pulls back the curtain on:

  • The challenge of combining two distinct consumer brands - and adapting them for a business audience
  • Building an agile and motivated in-house agency team
  • Keeping the creative spark alive in a corporate environment
  • The secret sauce behind his team's "family-like" culture (spoiler: it involves innovation days and breaking down silos)

Get the inside scoop on balancing short-term wins with long-term brand building, and learn how clear communication keeps this massive creative engine humming.

Whether you're a creative leader, senior marketer, or just curious about the inner workings of big tech creativity, this episode is packed with actionable insights and behind-the-scenes stories you won't want to miss.

Tune in for a dose of inspiration and a glimpse into the inner workings of in-house creative teams in the B2B tech world.

00:00 Welcome to the Change Makers

00:51 Introduction to Virgin Media O2

02:12 The Power of Brand Unification

04:01 Clientele and Market Focus

05:27 Building an In-House Creative Team

07:54 In-House vs. Agency Dynamics

14:10 Maintaining Brand Consistency

17:01 Innovation and Engagement Strategies

23:52 Marketing Team Dynamics

24:47 Innovation Day Activities

27:04 Showcasing Internal Work

31:44 Defining Success for the Team

36:45 Building a Creative Culture

39:39 Challenges and Opportunities in B2B

44:57 Conclusion and Final Thoughts

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

How to refresh your brand expression: Nick Levesque, Asana17 Apr 202400:47:36

Rebrand versus brand evolution. What’s the difference, and how do you determine which is right for you?

In this episode of The Changemakers, Dave is joined by Nick Levesque, Creative Director at Asana, to discuss the nuances of evolving a brand expression.

As Asana nears the end of its own brand refresh, it was a timely chat about the process. Nick and Dave delve into approaches to evolving brand image, the importance of distinctive brand assets, and the balance between maintaining consistency and fostering creativity.

The conversation covers the challenges and strategies involved in refreshing a brand, the role of audience perception, and leveraging research to guide decisions. Nick also illustrates the careful considerations needed to align visual identity with company growth and evolving audience expectations.

If you want more pearls from Nick on all things brand and his journey, follow him on LinkedIn here.


00:00 Welcome to Changemakers: A Deep Dive into Brand Evolution

00:17 Introducing Nick Levesque: The Creative Mind Behind Asana's Brand Evolution

02:02 The Essence of Brand Evolution vs. Rebranding

03:01 Insider's View: Asana's Approach to Brand Evolution

03:38 Signals and Reasons for a Brand Refresh

09:25 The Strategy Behind Targeting Different Audiences

16:17 The Creative Process and Agency Collaboration in Brand Evolution

21:59 Balancing Consistency and Experimentation in Branding

24:51 Revamping Brand Imagery: A Creative Journey

25:24 The Power of In-House Creativity and Experimentation

27:04 Navigating Internal Brand Evolution: Strategies and Challenges

28:16 Collaborative Brand Audit: Engaging Teams for Insightful Feedback

30:22 Building a Business Case for Creative Projects

35:24 Distinctive Brand Assets: Balancing Innovation with Tradition

41:37 Reflecting on the Rebranding Process: Achievements and Insights

44:56 Dream Rebranding Projects: A Creative Director's Perspective

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
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And finally please rate our podcast on Apple if you enjoyed it!

✌️

The secret art of sound design: Adam Legg01 Mar 202400:26:35

In this episode of The Changemakers, brought to you by Shaped By - our creative director Tom Ovens lifts the lid on the secret art of sound design by interviewing freelance sound designer, Adam Legg. They delve into the intricacies of sound design including the definition, the process of creation, and the difference between a ‘meh’ sound, and one that’s impactful.

Sound design in a B2B space brings so much to the table. It helps to control the pace, brings emotion, and can be a real differentiator. So we unpacked it for those of you interested in how it all works.

Adam gives insight into his creative process, balancing sound design with music, and offers a glimpse into how he keeps himself creatively driven. The conversation also veers into the symbiotic relationship between visuals and sound, and how a shift in their traditional sequence can result in a dynamic output.

Timestamps:

00:00 Introduction to The Changemakers Series

00:14 Guest Introduction: Adam Legge, Freelance Sound Designer

01:21 Deep Dive into the Art of Sound Design

01:51 Adam's Perspective on Sound Design

03:51 The Role of Music in Sound Design

05:32 Adam's Creative Process

08:12 The Challenge of Time Management in Sound Design

10:10 The Use of Libraries and Starting from Scratch

13:05 Sound Design Inspirations and Heroes

18:16 Brands Excelling in Sound Design

20:35 The Potential of Sound Leading the Creative Process

26:11 Closing Remarks and Future Collaborations

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
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👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

✌️

How Fintech firms use design to elevate their brand29 Jan 202400:56:56

Even just a few years back, you would naturally think of pretty much any fintech firm as a challenger brand. A digital disruptor to a financial sector that badly needed disrupting.

But today, fintech is fast becoming mainstream, if it isn’t already. And its “challenger brand” tag feels increasingly redundant, given the extent to which many established financial services firms are pivoting what they do to challenge fintech pioneers - especially when it comes to digital, UX and so on.

One guest wasn’t going to cut it for such an important discussion. So for this episode, we welcome three amazing design leaders - Aaron Robbs, Creative Director at Ramp, Michael Jeter, Executive Creative Director at Stripe, and Nick Farrar, Founder and Managing Director at Shaped By.

Between us, we delve into how great design can help differentiate fintech companies and build robust and memorable brand identities. Across the discussions, we also explore techniques to build trust, the power of design in gamification, and the importance of founder understanding and support in fintech.

And guess what? After two years of being an audio-only podcast, you can now watch on YouTube too! Each of this episode’s three discussions is available to view over there, on Shaped By’s brand new channel. 

Timestamps: 
00:00 Introduction and Podcast Changes
00:16 The Evolution of the Change Makers Podcast
01:16 The Role of Brand and Design in Fintech
02:43 Interview with Aaron Robbs, Creative Director at Ramp
03:56 The Importance of Design Principles and Team Dynamics
16:21 The Balance Between Brand and Performance Marketing
21:17 Interview with Michael Jeter, Executive Creative Director of Stripe
22:57 The Role of Craft, Beauty, and Culture in Branding
26:09 The Challenges of Building a Brand Around an Invisible Product
26:34 The Challenge of Branding in Fintech
27:54 The Role of Design in Branding
28:24 The Importance of Craft and Beauty in Branding
29:27 The Impact of Company Culture on Branding
30:28 Infusing Technology into Branding
33:22 The Power of Self-Serve Design Tools
35:25 The Role of Founders in Branding
35:57 The Future of Design in Fintech
39:03 Interview with Nick Farrar, Founder of Shaped By
40:30 Building Trust through Design
49:29 The Power of Gamification in Fintech
55:19 Final Thoughts on Design in Fintech

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
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Understanding and embracing neurodiversity: Becca Chambers16 Nov 202300:43:59

Becca Chambers may be an award-winning technology brand-builder, storyteller, strategist and advisor.

But when it comes down to the impact that her work has on the people that it touches, her tireless work as a neurodiversity champion and advocate is up there with any of those achievements.

Becca has ADHD. She describes it as “a catalyst for my success in the creative world of brand, communications, and messaging”, and one of the driving forces behind her “scrappy get-sh*t-done attitude”.

But for every Becca in the workplace, there are countless others who know their neurodivergence is a creative superpower, but don’t have the support or tools they need to thrive in their unique way. Why? Because despite all of the great strides that companies have made around diversity awareness, neurodiversity is rarely included in these conversations.

Becca is on a mission to change all of that. As a parent of an autistic child, Changemakers host Dave Corlett is a huge admirer of what she’s doing to make workplaces more accessible to current and future neurodivergent colleagues. So join Dave and Becca as they deep dive into:

  • Becca’s journey to executive level as a neurodivergent individual
  • the strengths that neurodiverse people bring to the workplace
  • how Becca has personally influenced and driven positive change at the organisations she’s worked at
  • how the hiring process needs to change to better support neurodiverse candidates

…and much more.

You’ll love Becca’s infectious enthusiasm from the first minute. The best way to get more of it, and follow her journey as a neurodiversity champion, is to follow her on LinkedIn here.

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Disruption by design: Christian Flaccus, Celonis24 Aug 202300:49:27

“I don’t need much sleep. And I love to take on a good challenge.”

Take one look at Christian Flaccus’ resumé, and it’s clear to see that both of these things are very true indeed.

He founded his first business, an e-commerce startup, in 1997 - then swiftly went and set up his own agency (whilst still remaining on his startup’s board). Not content with that, at various points during his agency life Christian also started a record label (Brave & Dizzy Records), opened (and closed) one of the first global street art online shops, and co-founded an incubator and house for dedicated dev teams for cloud-based SaaS projects called co.brick.

Brave & Dizzy and co.brick are still Christian’s side-hustles. But since early 2021, his main focus has been spearheading brand design excellence at Celonis - Germany’s most valuable startup, and a pioneer in the hugely exciting and fast-growing field of process mining technology.

As the company’s Chief Design Officer, Christian has taken the Celonis brand on an epic journey of disruption. But voyages like this aren’t undertaken alone. Disruption is uncomfortable for some people, and downright scary for others. So how do you bring everyone along on the journey, in ways that don’t just help them to understand why the company needs a disruptive brand - but gets them to fully buy into it, so they carry the torch as well?

Join Dave and Christian as they go deep into why game-changing technology needs game-changing branding to match - and how to get your team to tune in and enjoy it in the same way that you enjoy crafting it.

For more info on Celonis, check them out at celonis.de. And make sure you follow Christian on LinkedIn - he’s a really top guy and well worth connecting with. 

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Building an extraordinary brand from scratch: Ari Yablok, Island27 Jul 202300:55:41

Ari Yablok is the Head of Brand at Island, the Enterprise Browser. If that sounds like a pretty simple description of what Island does, then there’s a very deliberate reason for that. And it’s a reason that has seen Dave fall completely in love with the brand strategy, identity, narrative and messaging that Ari has created for this Israeli startup that is going global pretty rapidly.

Everything about Island exudes simplicity. The idea behind the product. The product itself. The experience of using it. The problem it solves. It’s easy, clear and stress-free. And this is all reflected perfectly in the simple, clean, zen-like brand experience that it’s all wrapped up in, and which entices you with its beautifully uncomplicated and supremely confident attitude.

But don’t think for a second that the process of developing it was simple. It took a serious investment of strategic work, along with a heavy dose of boldness from Island’s founders to choose a path so unlike any other company in their space.

Dave has been a long-time fan and admirer, both of Island and of Ari’s approach to crafting strategic narratives, end-to-end messaging and brand identities for tech companies in general - which he did for 50+ firms during his previous role at the B2B agency Atreo.

So join us for another episode of fanboying as he chats with Ari on:

  • the story of Island’s brand development, from first conversation to now
  • the thinking behind its distinctive ethos and visual identity
  • how he and the Island team bring it to life in a differentiated way at live events
  • the challenge of evolving the brand as the company evolves
  • the role of Island’s founders in the whole process

This is more than a story about an interesting brand. It’s an inspirational journey into the magic that happens when visionary founders and brand experts team up before a company has even launched, and build the brand alongside the product.

Find out more about Island here, and follow Ari’s work on LinkedIn at www.linkedin.com/in/ariyablok.

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If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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How great collaboration builds bold brands: Kaite Rosa, Axonius13 Jul 202300:39:00

Following staggering revenue growth of 46,000% between 2018 and 2021, cybersecurity asset management Axonius was unsurprisingly named as the fastest-growing cybersecurity company in America by Deloitte in 2022.

That’s pretty damn awesome. But it also presented a very familiar problem that high-growth companies tend to face. They scale so quickly, with such a focus on perfecting the product and the platform, that the task of also building a cohesive brand message and narrative takes a bit of a back seat.

It’s understandable. But there comes a point where it’s a major issue. And when Kaite Rosa joined the business as Senior Director of Brand in 2020, she immediately identified that it was becoming one.

So alongside CMO Nathan Burke, she set about fixing the problem. And the way they went about it makes for quite a story.
Join Dave and Kaite as they discuss:

  • how Kaite and her team crafted a simple, human, relatable brand message
  • how they landed gymnastics icon Simone Biles as a brand partner to help spread that message
  • why Simone and Axonius’ other athlete partners embody the spirit of Axonius’ brand
  • how those collaborations, plus the close collaborative spirit of Kaite and Nathan’s team, drive long-term success for Axonius
  • why it’s so important to build such distinct brand narratives in crowded markets like cybersecurity

This is a conversation that will inspire any brand or marketing leaders out there who are struggling to make their brand stand out in cluttered markets.

So dive in and enjoy. And go follow Kaite on LinkedIn to keep up with the latest from Axonius’ remarkable brand journey - which is certainly not slowing down any time soon.

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
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How to scale your tech firm through great PR: Kirsty Jarvis, Luminous PR30 Jun 202300:39:53

It’s time for another chat with one of our fellow agency buddies - and in the hotseat this week is the wonderful Kirsty Jarvis, founder and CEO of tech-specialist communications firm Luminous PR.

We’ve recently been getting to know the Luminous team through our shared love of working with game-changing technology businesses. Their approach to building B2B brands and driving growth through tailored communications strategies is pretty impressive. So we were delighted when Kirsty agreed to take time out of her busy schedule to take us behind the scenes of how they do it.

Join Dave and Kirsty as they sit down to discuss:

  • why PR is so important to early-stage startups
  • how Luminous’ approach differs for more established firms versus startups
  • the key trends and developments in the world of PR right now
  • why it pays to be creative when devising a comms strategy that cuts through the clutter
  • how PR strategies are changing for tech firms in the current climate of profitability and sustainability, versus the last couple of years of free capital and growth at all costs

…and plenty more! If you like the sound of Luminous and what they do (and why wouldn’t you, they’re seriously good PR experts) follow Kirsty on LinkedIn here, and find out more about the agency on their website.

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
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Brand design in the age of AI: Aaron Poe, Zapier15 Jun 202300:50:44

Aaron Poe is a man who knows a thing or two about brand design. During his time in the agency world, he gave the Beats by Dre brand the distinctive identity that helped it get acquired by Apple. He led the 2018 rebrand of fintech giant Checkout.com, and the more recent evolution of the Square brand identity.

Now, as head of Zapier’s brand studio, his esteemed talents are being put to great use in leading the roll-out of the rapidly-growing automation firm’s new visual identity.

It’s a fun job for a creative leader who loves pushing boundaries and expanding concepts into new realms. But it’s also a big job. Alongside the guidelines and principles Aaron and his team are building out around type, colour, motion and brand architecture, the company is in the process of launching a steady stream of new products - all of which must fit creatively into these newly crafted systems.

So how’s that process going? What inspired Aaron to step away from his previous role and take this on as a challenge? And crucially, as Zapier is becoming an increasingly AI-driven company, how is Aaron harnessing the latest AI tools to make that big job a little less big?

Join Dave and Aaron to find out all that and much more, including Aaron’s opinion on the future of AI-driven creative development, and where someone as experienced as he is goes to find their creative inspiration.

It’s a cracking conversation. If you agree, let us know over on our LinkedIn page. And go follow Aaron on LinkedIn for the latest out of the super-talented Zapier brand studio.

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If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

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👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

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Mastering the art of creative leadership: Matt Price, Checkout.com30 May 202300:49:39

Some people are quite happy to simply coast along, and see where the wind takes them. And others constantly push themselves, always looking to grow and develop through experiences that test their existing skills and help them to create new ones.

Matt Price falls into the latter camp. Each step in his career as a creative, whether to a boutique agency or the pristine corridors of Apple HQ, has been chosen deliberately to give him a new perspective on the craft of commercial creativity.

Now, deep into his first stint in B2B-land with fintech giants Checkout.com, Matt joins Dave to discuss how the sum of those experiences is an innate understanding of exactly what it takes to be a successful in-house creative leader.

The two of them also chat about:

  • how to be a collaborator rather than a blocker
  • how to uncover opportunities to elevate the power of creativity internally
  • the importance of educating audiences about your category as well as your brand and product
  • why creatives should look to the world of fashion, art and design for genuine inspiration

Be sure to give Matt a follow on LinkedIn. And if you enjoy the episode, why not take an extra minute out of your day and give us a lovely review?

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
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👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

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How to optimize your digital marketing strategy: Kerry Guard, MKG Marketing04 May 202300:43:56

This is the first of two episodes in which we’ll be stepping away from our typical guest profile of in-house marketers, creatives and brand leaders, and getting to know some of Shaped By’s fellow agency buddies.

And what a buddy to get to know. Kerry Guard is CEO and founder of MKG Marketing, a digital marketing agency that works with cybersecurity, data management and other fast-scaling tech firms to drive impactful growth.
So what are the most pressing digital marketing challenges that tech firms are grappling with now? And what should marketers be doing to solve them?

Join Kerry and Dave to find out, and also discover:

  • why truly effective digital marketing is ultimately a long game
  • how to optimize your strategy to deliver consistent results over time
  • what “intentional” digital marketing means, and why it’s so important
  • why moving away from lead gen and towards demand gen makes sense in today’s world
  • how effective digital marketing relies on a splash of creativity to succeed

You can find MKG Marketing on the interweb here, and go follow Kerry on LinkedIn too. Also be sure to check out her podcast, Tea Time With Tech Marketing Leaders, which Dave will be featuring on very soon!

Send us a message if you enjoyed this episode

If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

👉 Watch episodes on YouTube
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👉 Visit our website for more in-depth thinking on topics
👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

And finally please rate our podcast on Apple if you enjoyed it!

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