The Business Warrior Within – Détails, épisodes et analyse

Joanna Ebbers Shares How To Thrive In The Aesthetic Industry

Executive Summary: In this dynamic episode, Andy Olen welcomes Joanna Ebbers, an accomplished sales and training leader in the aesthetics industry. Joanna shares her journey from pharmaceutical sales to becoming a top executive in the rapidly growing aesthetics field, with leadership roles at companies like HydraFacial, SkinCeuticals, and SkinMedica. Throughout the episode, Joanna provides valuable insights into sales leadership, customer education, and the booming business of aesthetic treatments. She emphasizes the importance of passion, hustle, and continuous learning in sales and leadership. Joanna also offers advice for those looking to break into the aesthetics industry while reflecting on her Wisconsin roots and experiences in Southern California.

Main Topics Discussed:

• Joanna's Career Journey:
  • Transition from pharmaceutical sales to aesthetics.
  • Leadership roles at top companies in the aesthetics industry: HydraFacial, SkinCeuticals, and SkinMedica.
  • Most recently as Senior VP of Sales and Performance Training at Glo2Facial.
• Wisconsin Roots and Southern California Life:
  • Reflections on growing up in Wisconsin, attending the University of Wisconsin-La Crosse, and her ongoing connection to the state.
  • Living and working in Southern California for over two decades.
• The Aesthetics Industry:
  • Why Joanna loves the aesthetics industry: high profitability, dynamic innovation, and helping customers feel better about themselves.
  • Insights into the booming business of aesthetics, a multi-billion-dollar industry poised for continued growth.
  • The importance of understanding and educating the customer, from estheticians to med spa owners.
• Customer Education and Support:
  • Joanna’s passion for empowering estheticians through education, training, and sales confidence.
  • The role of customer education in driving business success and client satisfaction.
  • Strategies for helping aesthetic businesses maximize current clients and attract new ones.
• Sales Leadership and Training:
  • The characteristics of a successful aesthetic salesperson, from capital sales to skincare product sales.
  • The importance of passion, hustle, and targeting in sales.
  • Building and leading high-performing sales teams in the aesthetics industry.
• Advice for Aspiring Aesthetic Salespeople:
  • Tips for breaking into the aesthetics industry, including the importance of hustle and leveraging your network.
  • How different sales experiences (e.g., in industries like payroll services and wine sales) can be great training grounds for aesthetics sales.
• Developing Businesses in Aesthetics:
  • The value of a good sales system or product for medical spas and estheticians, and how it can rapidly pay off for businesses.
  • The evolving customer demographic, with growing interest from younger consumers and men.

Connect with Joanna:

• Instagram: @Joanna.Ebbers
• LinkedIn: Joanna Ebbers on LinkedIn

Tune in for insights into the aesthetics industry, sales leadership, and Joanna’s tips for building successful businesses and empowering estheticians!

Joe McClung: How to Get Hired in Healthcare - Grit & Growth Mindset On the List

Executive Summary: In this compelling episode of The Business Warrior Within, host Andy Olen welcomes Joe McClung, the President of Floodgate Medical, a leader in talent services for the medical device industry. Joe shares his journey from medical device sales and leadership to talent management, highlighting his experience in the field and insights into building successful teams and careers in medical devices. Joe emphasizes the importance of good listening, grit, intellectual curiosity, and a growth mindset—both for sales professionals and the companies seeking them. This episode provides practical advice for breaking into the medical device industry, advancing to leadership roles, and navigating the hiring process with a talent-focused perspective. 

Main Topics Discussed:

• Joe McClung’s Career Journey:
  • Transition from medical device sales and leadership to President of Floodgate Medical.
  • Key takeaways from his time in healthcare and how it shaped his career in talent management.
  • How Joe’s passion for innovation and improving lives fuels his work at Floodgate.
• Floodgate Medical and Differentiated Value:
  • How Floodgate Medical revolutionizes talent recruiting in med device with a focus on preparation, retention, and client satisfaction.
  • The value Floodgate offers to candidates, including career preparation and holistic support.
  • Differentiating from single-desk recruiters by focusing on a personalized approach and long-term success.
• The Importance of Listening:
  • The significance of Stephen Covey’s quote is that “No one cares what you think until they think that you care.”
  • Active listening and understanding customers or team members is crucial to success in sales and leadership.
• Breaking into the Medical Device Industry:
  • Advice for individuals without med device experience who are looking to enter the field.
  • The importance of demonstrating grit, overcoming challenges, and seeking associate-level or entry positions to gain experience.
  • Tips for preparing resumes and working with recruiters to land the right opportunity.
• Keys to Leadership and Career Growth:
  • How to position yourself for promotion from individual contributor to leadership roles.
  • Importance of communicating career aspirations, taking initiative, and leading without a formal title.
  • The power of mentorship and volunteer opportunities to gain leadership experience.
• Interview Preparation and Behavioral Interviews:
  • The growing trend of behavioral interviews in med device companies.
  • The value of preparing and practicing stories that demonstrate key attributes like resilience, problem-solving, and adaptability.
  • Tips for navigating panel interviews and delivering engaging presentations.
• Floodgate’s Mission and Impact:
  • Floodgate’s mission to improve lives by uniting great people with great companies.
  • The firm’s community involvement and commitment to volunteerism and giving back through their foundation.

Connect with Joe McClung and Floodgate Medical:

• Website: Floodgate Medical
• LinkedIn: Joe McClung on LinkedIn

Tune in for inspiring insights from Joe McClung on talent recruiting, career growth, and making an impact in the med device industry!

Mastering Medtech Corporate Accounts with Jay Sullivan

In this episode of the Business Warrior Within podcast, host Andy Olen welcomes Jay Sullivan.

Jay is a MedTech sales titan with a distinguished career at Boston Scientific and Abbott Laboratories and is currently at Olympus as Group Vice President of Corporate Accounts, Contract Operations, and Strategic Pricing.

Jay discusses his journey from starting as a salesperson at Xerox to becoming a healthcare executive, emphasizing the importance of training, resilience, and learning from every experience.

He highlights the evolution of healthcare sales, the impact of COVID-19 on the industry, and the necessity of adapting to changing customer demands and corporate account management.

Jay also shares valuable advice for sales professionals aspiring to succeed in corporate accounts roles, stressing the importance of negotiation, communication, and strategic thinking skills.

The conversation also touches on the importance of fitness and reflection in achieving personal and professional success.

Learn More About Jay Sullivan: https://www.linkedin.com/in/jay-sullivan-2493a179

00:00 Welcome to the Business Warrior Within Podcast

01:59 Jay Sullivan's Journey from Xerox to Healthcare Sales Titan

04:15 The Passion for Healthcare and Its Dynamic Industry

05:21 Navigating the Evolution of Healthcare Sales and Corporate Accounts

09:13 The Art of Corporate Account Management in Healthcare

16:59 Adapting to Change and the Future of Healthcare Sales

21:12 Skills and Mindset for Success in Corporate Account Roles

25:42 The Joy of Transformation and Leadership in Sales

30:11 Closing Thoughts: Fitness and Success

As Sales Warriors, we have two ways to approach the challenges of Coronavirus, binge watch Netflix, or dig in and sharpen our sales skills. We choose our sales skills. Although we face challenges in our new sales normal for the next few months, Andy believes this is a critical moment to dig in and sharpen our sales approach and come out stronger on the other side. 

Get in touch with Andy@AndyOlen.com. Andy enjoys engaging with the Sales Warrior Community.

Holistic Nutritionist Maria Viall joins The Sales Warrior Within. Andy and Maria discuss how sales warriors can achieve peak performance through their relationship with food and wellness. Sales and business people face good nutrition obstacles on the road, at dinners, and at sales meetings. Maria shares great insights on how to perform at our best in these tough situations. 

Get in touch with Andy@AndyOlen.com. Andy enjoys engaging with the Sales Warrior Community.

The Sales Warrior Within | Season 2 Episode 22 - Macro-Economic Challenges May Create Opportunities

Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

"Good Selling, Good Leading, Good Living." - Andy Olen

Macro-Economic Challenges May Create Opportunities

• Obstacles for ALL are opportunities for the Sales Warrior
• As interest rates rise and inflation accelerates, it's a difficult moment for salespeople and businesses
• However, salespeople who stay sharp, accelerate their skills, and listen closely to their customers will overcome challenges faster than others
• Andy Olen provides insights and advice on how salespeople can navigate challenging macro-economic moments like the one we are in now

Purchase Andy's Customer Presentation Excellence Course
Invest in Andy's Online Negotiation Courses

Get in touch with Andy@AndyOlen.com. Andy enjoys engaging with the Sales Warrior Community.

As predicted, Campaign 2020 will deliver many sales lessons. The first was delivered in the chaos of the Iowa Caucus. A complex system fails on multiple levels. Sales Warriors can learn a lot from Iowa. Andy shares the important sales lessons from the Iowa debacle.

Get in touch with Andy@AndyOlen.com. Andy enjoys engaging with the Sales Warrior Community.

The Sales Warrior Within | Season 2 Episode 21 - Alternatives: Important Forces in Sales

Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

"Good Selling, Good Leading, Good Living." - Andy Olen

Alternatives: Important Forces in Sales

• Alternatives are powerful forces in sales
• Andy Olen unpacks the pros and cons of alternatives and alternative powers
• As always, Andy provides real-world examples to bring home the ideas
• Limit customer alternatives to level the playing field
• Maximize alternatives as a salesperson when possible

Purchase Andy's Customer Presentation Excellence Course
Invest in Andy's Online Negotiation Courses

Get in touch with Andy@AndyOlen.com. Andy enjoys engaging with the Sales Warrior Community.

Andy shares his 2020 outlook and focuses on the big three themes of the upcoming year in sales - excellent preparation, managing the election year, and how to extend social media to amplify your brand and sales success.

Get in touch with Andy@AndyOlen.com. Andy enjoys engaging with the Sales Warrior Community.

The Sales Warrior Within | Season 2 Episode 20 - The Power of Reciprocity in Sales

Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

"Good Selling, Good Leading, Good Living." - Andy Olen

The Power of Reciprocity in Sales

• Reciprocity is a powerful sales force
• As Sales Warriors, we need to understand and harness the power of reciprocity
• Reciprocity is the force that compels people to want to "return the favor" to others
• Andy shares a favorite and powerful story on reciprocity, Mints & Gratuities
• As a salesperson, authentically and genuinely create moments of authenticity for your customers throughout the sales process
• Seek opportunities that encourage your customers to want to "return the favor."

Purchase Andy's Customer Presentation Excellence Course
Invest in Andy's Online Negotiation Courses

Get in touch with Andy@AndyOlen.com. Andy enjoys engaging with the Sales Warrior Community.