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TitreDateDurée
Why Six Figures Isn’t a Financial Plan | Tim Ulbrich, PharmD,  Your Financial Pharmacist, Co-Founder/CEO09 Jun 202500:41:30

I sat down with Tim Ulbrich, PharmD, Co-Founder and CEO of Your Financial Pharmacist, to unpack a tough reality: why so many pharmacists earning six figures still feel broke. We dug into crushing student debt, soaring housing costs, wage stagnation—and the mindset shift needed to build real financial freedom. Tim brings clarity, strategy, and hope. This episode is sponsored by Remedichain.


The Power of Speaking to 20,000 People About PBMs | Benjamin Jolley, PharmD  Apex Pharmacy Consulting02 Jun 202500:32:49

I sat down with Benjamin Jolley, a third-generation pharmacist who recently addressed a crowd of 20,000 about the broken world of PBMs. We dug into the power of that moment, the hidden mechanics of pharmacy monopolies, and what real reform could look like. This one hits where policy meets reality.


Exit Your Pharmacy Without Sacrificing its Value | Michelle Woosley, PharmD, MBA Cornerstone Business Services, VP, IB-Healthcare31 Mar 202500:45:08

Michelle Woosley blends pharmacy know-how with M&A savvy. She shares how independent pharmacy owners can build value, avoid costly mistakes, and attract serious buyers—including private equity. Thinking about selling your pharmacy someday? Don’t miss this one. Michelle’s advice could mean the difference between walking away… or leaving money on the table.

Revolutionizing Specialty Medication Access | Julia Regan, MBA, RxLightning10 Jul 202300:38:23

In this episode, Julia Regan, MBA, founder and CEO of RxLightning Inc, takes us on a journey of healthcare innovation as she shares how her company is streamlining the patient journey for specialty medications. RxLightning's end-to-end SaaS platform digitizes paper processes and connects doctors, patients, and stakeholders, bringing transparency and efficiency to the complex world of specialty drug access. Join us as we explore the challenges involved in insurance coverage, prior authorizations, and ongoing therapy management, and learn how RxLightning eliminates outdated practices to create a seamless, interconnected ecosystem. Julia also provides valuable insights on business development, mergers and acquisitions, and the power of networking in the healthcare industry. Tune in to discover how RxLightning is transforming the landscape of healthcare by streamlining the patient journey.


https://www.rxlightning.com/

If you enjoyed this episode and want to explore more content from The Business of Pharmacy Podcast, head over to our website at ⁠www.bizofpharmpod.com⁠. There, you'll find a treasure trove of episodes, articles, and transcripts for you to explore. Plus, you can discover various ways to listen to our podcast and stay connected with us. So, don't miss out! Visit ⁠www.bizofpharmpod.com⁠ and embark on a journey of pharmacy knowledge and insights.

The Power of Immigrant Entrepreneurs | Sohail Masood, PharmD, KabaFusion03 Jul 202300:57:36

In this episode, Sohail Masood, the founder and CEO of KabaFusion, shares his inspiring journey as an immigrant from Pakistan and his entrepreneurial success in the United States. Sohail discusses his educational experiences, including his studies in biology and pharmacy, and how he was drawn to home infusion pharmacy due to his desire to help HIV/AIDS patients. He talks about the challenges he faced as an entrepreneur and the growth of his company, KavaFusion, which has become the largest home infusion company in America. Sohail reflects on his motivations beyond financial success and his passion for making a positive impact in the healthcare industry. The conversation also touches on topics such as non-compete agreements, the importance of staying connected to employees as a CEO, and Sohail's plans for the future, including his desire to retire in the next few years. Throughout the episode, Sohail's dedication to giving back and supporting charitable causes shines through.

https://www.kabafusion.com/

If you enjoyed this episode and want to explore more content from The Business of Pharmacy Podcast, head over to our website at www.bizofpharmpod.com. There, you'll find a treasure trove of episodes, articles, and transcripts for you to explore. Plus, you can discover various ways to listen to our podcast and stay connected with us. So, don't miss out! Visit www.bizofpharmpod.com and embark on a journey of pharmacy knowledge and insights.


Achieving Peak Pharmacy Leadership | Jason Chenard, BPharm, Layered Leadership26 Jun 202301:00:29

Mike Koelzer, the host, engages in a conversation about pharmacy leadership with Jason Chenard, an experienced and knowledgeable pharmacy professional.

  • They discuss the importance of assembling the right team and making necessary personnel changes.
  • Jason Chenard shares insights and expertise based on his extensive experience in the pharmacy industry.
  • The conversation emphasizes the value of understanding team members' strengths and personalities for a harmonious work environment.
  • Emotional intelligence and active listening are highlighted as crucial skills for effective leadership.
  • Writing is recognized as a valuable tool for organizing thoughts and generating insights, and Jason Chenard's articles on platforms like LinkedIn and Medium are mentioned.
  • Mike praises Jason's leadership skills and encourages listeners to engage with his content and training.
  • Jason Chenard's full name is mentioned.
  • The episode concludes with appreciation for Jason's contributions to the pharmacy world and an invitation for listeners to stay connected.


https://www.layeredleadership.ca/

Connect with Mike:

Instagram:⁠ https://www.instagram.com/bizofpharmpod/⁠

Facebook:⁠ https://www.facebook.com/BizOfPharmPod⁠

YouTube:⁠ https://www.youtube.com/c/TheBusinessofPharmacyPodcast⁠

Twitter:⁠ https://twitter.com/bizofpharmpod⁠LinkedIn:⁠ https://www.linkedin.com/company/bizofpharmpod⁠

Website:⁠ https://www.bizofpharmpod.com⁠

Loved this episode? Leave us a review and rating here:⁠ https://www.bizofpharmpod.com/reviews/new/⁠

Unique Real Estate Needs of Healthcare Professionals | Colin Carr, CARR.US19 Jun 202301:08:29

Episode Summary: In this episode, host Mike Koelzer interviews Colin Carr, a commercial real estate agent specializing in representing healthcare providers. They discuss the challenges and considerations specific to healthcare professionals when it comes to real estate transactions. Colin shares his expertise and insights on various topics, including the impact of aesthetics in healthcare facilities, the effects of COVID-19 on the commercial real estate market, zoning considerations for medical offices, and the importance of tenant representation. Listeners gain valuable knowledge on how to make informed decisions and optimize their real estate strategies in the healthcare industry.


Episode Highlights:

  1. Understanding the Unique Demands of Healthcare Providers:

    • Different personality types among healthcare specialties
    • Importance of aesthetics in healthcare facilities
    • Creating a positive patient experience through cleanliness and attention to detail
  2. Navigating the Impact of COVID-19 on Commercial Real Estate:

    • Sectors that remained strong (e.g., industrial, multi-family properties)
    • Changes in large office spaces due to remote work and downsizing
    • Resilience of retail spaces driven by strong retailers and economic conditions
  3. Zoning Considerations and Classifications for Medical Offices:

    • Different state zoning laws and regulations
    • Classifications of medical office buildings (Class A, Class B, Class C)
    • Involvement of architects in navigating building codes and regulations
  4. Neighboring Businesses and Building Conversions:

    • Parking challenges and congestion from successful neighboring businesses
    • Importance of landlords and property managers in maintaining a positive environment
    • Opportunities and challenges of building conversions and repurposing
  5. Insights on the Self-Storage Industry and Lease Negotiations:

    • Rise of multi-story storage facilities and pod storage solutions
    • Common mistakes healthcare providers make in lease negotiations
    • Importance of tenant representation to secure competitive lease terms
  6. The Complexity of Commercial Real Estate Negotiations:

    • Various factors in negotiations (lease rates, build-out periods, concessions)
    • Non-binding letters of intent and extensive lease agreements
    • The need for professional representation and multiple negotiations
  7. The Importance of Professional Advice and Representation:

    • Real-life example highlighting the consequences of inadequate representation
    • Comparing real estate to seeking medical expertise rather than self-diagnosing
    • Balancing confidence and arrogance in negotiations
  8. The Ratio of Property Ownership vs. Leasing in the Healthcare Industry:

    • Percentage of healthcare providers who own vs. lease their properties
    • Factors influencing the decision to lease or own (availability, market demand, flexibility)
    • Advantages of leasing (relocation, lower upfront costs, concessions) vs. owning (equity, tax deductions, control)
  9. Key Takeaways and Next Steps:

    • Importance of understanding the long-term implications of real estate decisions
    • Hiring professional representation to navigate the process effectively
    • Exploring lease and purchase options, negotiating with multiple parties
    • Contacting Carr Healthcare Realty for expert assistance with real estate needs
  10. Closing Remarks:

    • Gratitude to Colin Carr for sharing valuable insights and expertise
    • Encouragement for healthcare professionals to make informed real estate decisions
    • Preview of upcoming episodes and topics in the healthcare real estate industry


https://carr.us/

Connect with Mike:

Instagram:⁠ https://www.instagram.com/bizofpharmpod/⁠

Facebook:⁠ https://www.facebook.com/BizOfPharmPod⁠

YouTube:⁠ https://www.youtube.com/c/TheBusinessofPharmacyPodcast⁠

Twitter:⁠ https://twitter.com/bizofpharmpod⁠LinkedIn:⁠ https://www.linkedin.com/company/bizofpharmpod⁠

Website:⁠ https://www.bizofpharmpod.com⁠

Loved this episode? Leave us a review and rating here:⁠ https://www.bizofpharmpod.com/reviews/new/⁠

Inside the Pharmacy Technician Struggle | Mike Johnston, CPhT-Adv, National Pharmacy Technician Association12 Jun 202300:59:53

Introduction: In this episode, we sit down with Mike Johnston, the founder and CEO of the National Pharmacy Technician Association. We discuss the unique challenges faced by pharmacy technicians, the dynamics of the community pharmacy landscape, and how we can foster a more supportive environment within the industry. Johnston shares his personal journey and his innovative ventures aimed at enhancing the pharmacy profession.

Key Points:

  • Johnston narrates his personal experience with independent community pharmacies and the inception of the National Pharmacy Technician Association (NPTA). He reveals how a tutoring class for pharmacy technicians sparked the formation of NPTA.

  • The discussion explores Johnston's company, Mock Meds, which manufactures fake drugs for educational purposes, providing realistic training for students in nursing and pharmacy schools.

  • Johnston emphasizes the struggles of pharmacy technicians in large chain pharmacies. He criticizes the lack of value these corporations place on their staff and the consequent implications for both employees and customers.

  • The episode delves into the potential for independent community pharmacies to attract skilled technicians amidst the current chaos in chain pharmacies. Johnston advocates for the recognition of technicians' value in both the clinical and business aspects of pharmacy.

  • Johnston expresses his frustration with online complaints that don't contribute to positive change. He urges dissatisfied individuals to seek out proactive solutions and limit negativity.

  • The conversation highlights the significance of respect and appreciation in the relationships between pharmacists and technicians. Johnston points out the necessity for mutual understanding and effective communication in order to foster a healthier work culture.

  • Johnston outlines his mission to connect high-performing technicians with independent community pharmacies. His initiative focuses on career development, mentorship programs, and investment in technician development to improve patient care and reduce turnover costs.


    https://www.pharmacytechnician.org/


    Connect with Mike:

    Instagram:⁠ https://www.instagram.com/bizofpharmpod/⁠

    Facebook:⁠ https://www.facebook.com/BizOfPharmPod⁠

    YouTube:⁠ https://www.youtube.com/c/TheBusinessofPharmacyPodcast⁠

    Twitter:⁠ https://twitter.com/bizofpharmpod⁠LinkedIn:⁠ https://www.linkedin.com/company/bizofpharmpod⁠

    Website:⁠ https://www.bizofpharmpod.com⁠

    Loved this episode? Leave us a review and rating here:⁠ https://www.bizofpharmpod.com/reviews/new/⁠


Combining Telemedicine and Local Pharmacies | Vinay Patel, PharmD, Founder MakoRx05 Jun 202300:51:17

Show Notes

  1. Introduction: Mike hosts Vinay Patel, the founder of MakoRx, a company aiming to integrate telemedicine and local community pharmacies for improved healthcare access and affordability.

  2. Role of Local Pharmacies: Delve into the potential of local pharmacies to function as community healthcare hubs, offering essential services and bridging the gap between traditional in-person care and modern telemedicine.

  3. Telemedicine in Action: Understand how telemedicine can cater to the healthcare needs of diverse demographics, particularly in rural areas, forming an important piece in the puzzle of comprehensive healthcare access.

  4. Overcoming Challenges: Discuss hurdles encountered while introducing novel healthcare services and the importance of early adopters and real-time market feedback for strategy refinement.

  5. Innovative Pharmacy Benefit Models: Discover an innovative cost-plus model for pharmacy benefits administration and learn about strategic partnerships that contribute to success.

  6. Entrepreneurial Growth Journey: Learn about the transition from being an employee to owning a Pharmacy Benefit Management (PBM) company, how strategic partnerships have fueled growth, and how initial ideas evolved into concrete healthcare solutions.

  7. Membership Healthcare Services: Understand the structure and benefits of a membership program, a subscription model offering basic healthcare services, providing a distinctive alternative to traditional insurance.

  8. Artificial Intelligence in Medicine: Engage in a thought-provoking conversation on the potential and ethical implications of AI in healthcare and beyond.

  9. Personal Reflections: Gain insights from personal experiences and challenges faced by both Mike and Vinay in their careers, alongside thoughts on managing a growing company and advice to fellow pharmacists.

  10. Value-based Healthcare: Wrap up with a discussion on the importance of patient investment in their own healthcare, the value proposition of cash pay services, and the role of the internet in accelerating the cycle of value assessment.

https://www.makorx.com/

Connect with Mike:

Instagram:⁠ https://www.instagram.com/bizofpharmpod/⁠

Facebook:⁠ https://www.facebook.com/BizOfPharmPod⁠

YouTube:⁠ https://www.youtube.com/c/TheBusinessofPharmacyPodcast⁠

Twitter:⁠ https://twitter.com/bizofpharmpod⁠LinkedIn:⁠ https://www.linkedin.com/company/bizofpharmpod⁠

Website:⁠ https://www.bizofpharmpod.com⁠

Loved this episode? Leave us a review and rating here:⁠ https://www.bizofpharmpod.com/reviews/new/⁠

Disruption in Healthcare: Beyond Buzzwords | Marwah Younis, PharmD, MBA, Agate Medcare29 May 202301:10:19
In this insightful podcast episode, pharmacist Marwa from Canada joins Mike to delve deep into the concept of disruption in the healthcare sector. They navigate the challenges and benefits of incorporating innovation, explore the role of external consultants, and discuss the significance of change management across various business environments. Main Points: The Impact of Genuine Disruption in Healthcare: Marwa and Mike discuss the importance of bringing meaningful and significant changes in the healthcare sector beyond superficial adjustments or buzzword usage. Balancing Stability and Exploration in Professional Growth: The conversation delves into the restlessness many professionals experience for growth, the balance between stability and exploration, and the significance of continuous learning and self-discovery. Harnessing Transferable Skills and Exploring New Opportunities: Marwa shares her journey from pharmacy to business, emphasizing the value of recognizing transferable skills and the need for pharmacists to be open to new opportunities beyond traditional roles. Quotes: Marwa: "True disruption involves making significant changes and not just rearranging things superficially or making empty claims." Mike: "I have this idea where I would spend 20 minutes at a business and give them a list of 10 things they could change to improve their operations. It's about the concept of fresh eyes." Marwa: "Sometimes, I find joy and passion in my profession and career. It's exciting to continually seek new possibilities, blurring the line between anxiety and excitement." https://www.agatemedcare.ca/ Connect with Mike: Instagram:⁠ https://www.instagram.com/bizofpharmpod/⁠ Facebook:⁠ https://www.facebook.com/BizOfPharmPod⁠ YouTube:⁠ https://www.youtube.com/c/TheBusinessofPharmacyPodcast⁠ Twitter:⁠ https://twitter.com/bizofpharmpod⁠LinkedIn:⁠ https://www.linkedin.com/company/bizofpharmpod⁠ Website:⁠ https://www.bizofpharmpod.com⁠ Loved this episode? Leave us a review and rating here:⁠ https://www.bizofpharmpod.com/reviews/new/⁠
Transforming Pharmacies into Nonprofit Entities | Edward Ullmann, R.PH., MPA22 May 202300:52:34

In this episode, we host Ed Ullman, CEO of Wellness RX, who sheds light on the struggles of independent pharmacies. He proposes transforming for-profit pharmacies into nonprofit entities, focusing on community well-being and sustainable operations.

https://www.wellnessrxllc.com/

Key Points:

  • Economic pressures and reimbursement issues in the pharmacy sector.
  • Ullman's vision for a new pharmacy model, including mental health and wellness services.
  • Experiences from opening the first nonprofit community pharmacy in the U.S.
  • Reflections on pharmacists' role during the COVID-19 pandemic.
  • Advocacy for legislative change, particularly Medicaid reimbursement.

Quotes:

  1. "The public seeks leaders prioritizing community well-being." - Ed Ullman
  2. "Nonprofit option offers stability and opportunity to make a salary without accumulating debt." - Ed Ullman
  3. "Pharmacy profession can regain relevance by prioritizing community service, wellness, and sustainability." - Ed Ullman


Connect with Mike:

Instagram: https://www.instagram.com/bizofpharmpod/

Facebook: https://www.facebook.com/BizOfPharmPod

YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast

Twitter: https://twitter.com/bizofpharmpod

LinkedIn: https://www.linkedin.com/company/bizofpharmpod

Website: https://www.bizofpharmpod.com

Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/


Scaling Pharmacy Services | Zach Chirico, Aaron Hannah, & Sebastian Endicott of Zillspace15 May 202300:38:45

In this podcast, host Mike Koelzer and three individuals from Zillspace - Zach Chirico, Sebastian Endicott, and Aaron Hannah - discuss how their company helps independent pharmacies grow their business by serving as an outsourced sales and marketing team, building relationships with physicians, and utilizing a combination of in-person and remote meetings.

  1. Z Space - healthcare access.
  2. Outsource sales, marketing.
  3. Personal interaction preferred.
  4. Empathy, customer service.
  5. Remote work challenges.
  6. Building long-term relationships.
  7. Amazon, Google, Berkshire Hathaway.
  8. Mixed success healthcare disruption.
  9. Specialized healthcare knowledge.
  10. Collaboration for problem-solving.


https://www.zillspace.com/


Connect with Mike:

Instagram:⁠ https://www.instagram.com/bizofpharmpod/⁠

Facebook:⁠ https://www.facebook.com/BizOfPharmPod⁠

YouTube:⁠ https://www.youtube.com/c/TheBusinessofPharmacyPodcast⁠

Twitter:⁠ https://twitter.com/bizofpharmpod⁠LinkedIn:⁠ https://www.linkedin.com/company/bizofpharmpod⁠

Website:⁠ https://www.bizofpharmpod.com⁠


Loved this episode? Leave us a review and rating here:⁠ https://www.bizofpharmpod.com/reviews/new/⁠

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at⁠ https://www.bizofpharmpod.com⁠

The Inner Workings of Reverse Distribution | Michael Zaccaro, CEO, Pharma Logistics08 May 202301:01:36

Mike Koelzer interviews Mike Zaccaro, CEO of Pharma Logistics. They discuss various aspects of pharmaceutical reverse distribution.

Some of the topics covered:

  1. Return policies affect credit recovery
  2. Importance of systems and processes
  3. Brand promise: clean, comply, collect
  4. Pharmacists lack leverage in returns
  5. Data-driven solutions for reverse distribution
  6. Importance of correct structure
  7. Customer service and customization
  8. Separating from the competition
  9. Potential for expansion
  10. Focus on reducing waste, maximizing value


https://pharmalogistics.com/

Connect with Mike:

Instagram:⁠ https://www.instagram.com/bizofpharmpod/⁠

Facebook:⁠ https://www.facebook.com/BizOfPharmPod⁠

YouTube:⁠ https://www.youtube.com/c/TheBusinessofPharmacyPodcast⁠

Twitter:⁠ https://twitter.com/bizofpharmpod⁠LinkedIn:⁠ https://www.linkedin.com/company/bizofpharmpod⁠

Website:⁠ https://www.bizofpharmpod.com⁠

Loved this episode? Leave us a review and rating here:⁠ https://www.bizofpharmpod.com/reviews/new/⁠

Please support The Business of Pharmacy Podcast™ by visiting ⁠ https://www.bizofpharmpod.com⁠

Marketing to Independent Pharmacies | Nicolle McClure & Bruce Kneeland24 Mar 202500:54:05

What makes a pharmacy—or a pharmacy vendor—stand out? Nicolle McClure and Bruce Kneeland join me to unpack real-world marketing strategies, pitfalls, and how pharmacies can avoid bland messaging. We dig into trust, niche focus, and why “friendly service” isn’t enough anymore. Straight talk, no fluff—just actionable insights.

Strategic Pharmacy Marketing | Wayne Glowac, Orion Marketing01 May 202300:46:55

In this episode, Mike Koelzer sits down with Wayne Glowac, the owner of Orion Marketing, to discuss effective marketing strategies for pharmacies. They cover a wide range of topics, from developing a strategy based on a clear vision and mission to building relationships with physicians and leveraging online platforms.


wayne.glowac@gmail.com


  1. Importance of developing a strategy for marketing a pharmacy
  2. Defining the mission, vision, and values of the business
  3. Identifying benefit pillars to differentiate from competitors and generate profit
  4. Making customers feel cared about, not just cared for
  5. Tips for improving customer retention
  6. Importance of having a website and online presence for pharmacies
  7. Leveraging benefit pillars to attract and retain customers
  8. Promoting benefits rather than features
  9. AIDA principle of attention, interest, desire, and action
  10. Challenges associated with advertising for pharmacies
  11. Specializing and focusing on strengths
  12. CROP analysis to identify strengths and weaknesses
  13. Psychology of customer behavior and importance of excellent service
  14. Doctor detailing to increase referrals
  15. Importance of follow-through and persistence in sales and business
  16. Impact of artificial intelligence (AI) on the pharmacy industry
  17. Low-cost marketing ideas for pharmacists
  18. Potential of AI in providing quality online content and answering questions
  19. Concerns about abuse of information and disinformation
  20. Optimism about AI helping to raise humans to a higher level.


Navigating the Complexities of Pharmacy Benefits | Wendy Barnes, CEO of RxBenefits24 Apr 202300:37:04

In this episode, we sit down with Wendy Barnes, CEO of RxBenefits, to discuss the challenges faced by self-insured employers in managing pharmacy benefits. Barnes shares her insights on the difference between PBOs and PBMs, the complexities of managing pharmacy benefits, and the importance of pharmacists in the healthcare system.

Here are 10 points covered in this episode: Pharmacy benefit optimizers (PBOs) help smaller to mid-sized self-insured employers manage their pharmacy benefits. PBOs and pharmacy benefit managers (PBMs) have different roles and responsibilities. Self-insured employers face financial pressures and the complexity of managing pharmacy benefits. The big three PBMs extract high rates year over year, but the industry is moving towards a cost-plus environment. RX Benefits offers a one-year contract model to account for market changes. Misinformation is a challenge in the industry, and transparency is critical in negotiations. A small team of decision-makers engages with PBMs directly, emphasizing the need for accountability on both sides. Providing a comprehensive approach to managing pharmacy benefits and a single member service center can simplify the process for employees. A supplemental stop-loss product can help smaller employers cover specialty medication costs. Pharmacists are essential in the healthcare system and have become increasingly relevant during the COVID-19 pandemic. https://www.rxbenefits.com/ Connect with Mike: Instagram: https://www.instagram.com/bizofpharmpod/ Facebook: https://www.facebook.com/BizOfPharmPod YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast Twitter: https://twitter.com/bizofpharmpodLinkedIn: https://www.linkedin.com/company/bizofpharmpodWebsite: https://www.bizofpharmpod.com Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/


Launching Your Ideas | Jamie Wilkey, PharmD, Wealthy White Coat17 Apr 202300:53:39
In this episode, Jamie Wilkey, a PharmD, discusses the importance of taking action and creating, even if it means being uncomfortable at first. She emphasizes the need to make consistency a daily habit and set achievable goals to track progress. Jamie also talks about her passion for coaching and inspiring healthcare professionals to invest in their own brand. She explains how she partnered with business professionals to scale her company, Wealthy White Coats, and create compelling offers. Finally, Jamie shares her experience of selling her company and building a sellable business, emphasizing the importance of having a plan for the future. https://wealthywhitecoat.com/register-live Some key topics: Letters after name outdated Consistency crucial for success Start creating, even poorly Put yourself out there Create, don't consume Long-term sustainable activities Partner with professionals to scale Building a sellable business Creating a professional brand Learn from online resources. Connect with Mike: Instagram: https://www.instagram.com/bizofpharmpod/ Facebook: https://www.facebook.com/BizOfPharmPod YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast Twitter: https://twitter.com/bizofpharmpodLinkedIn: https://www.linkedin.com/company/bizofpharmpod Website: https://www.bizofpharmpod.com Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/
The Power of Listening in Pharmacy Leadership | Brooke Griffin, PharmD10 Apr 202300:45:41

In this podcast episode, host Mike Koelzer and guest Brooke Griffin, a pharmacist and professor of pharmacy practice, discuss the importance of soft skills, self-awareness, and effective listening in various contexts, including healthcare, leadership, and personal relationships.

  1. Self-awareness is key
  2. Use validated surveys
  3. Choose confidant carefully
  4. Repeat back words
  5. Be present always
  6. Focus on gratitude
  7. Say "tell me"
  8. Create intentional spaces
  9. Remember names intentionally
  10. Listen before speaking


Connect with Mike:

Instagram: https://www.instagram.com/bizofpharmpod/

Facebook: https://www.facebook.com/BizOfPharmPod

YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast

Twitter: https://twitter.com/bizofpharmpod

LinkedIn: https://www.linkedin.com/company/bizofpharmpod

Website: https://www.bizofpharmpod.com


Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

Building Trust and Credibility Among Pharmacy Colleagues | Ned Milenkovich, PharmD, Atty, Much Law03 Apr 202300:39:25

Ned Milenkovich discusses his passion-driven career in drug and pharmacy law, emphasizing the importance of cultivating relationships, trust, and networking through various platforms and associations, while sharing insights on marketing, mentorship, and personal growth

Ned Milenkovich intro [00:00:25]

Cultivate relationships [00:01:10]

Trust in connections [00:02:55]

Passion-driven career [00:03:40]

Attorney marketing challenges [00:05:55]

Alternative career question [00:07:25]

Logistics/distribution answer [00:07:55]

Early career experiences [00:08:25]

Supply chain importance [00:10:10]

Surrounding with intelligence [00:10:25]

Attending conferences [00:11:25]

Giving back/mentoring [00:14:40]

Pharmacist bond [00:17:40]

Publishing vs LinkedIn [00:19:10]

Rx Village concept [00:20:55]

Rx Village marketing [00:21:10]

Law firm transition [00:21:55]

Self-initiated marketing [00:22:25]

Early Rx Village tools [00:23:10]

LinkedIn networking [00:24:25]


https://www.muchlaw.com/


Connect with Mike:

Instagram: https://www.instagram.com/bizofpharmpod/

Facebook: https://www.facebook.com/BizOfPharmPod

YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast

Twitter: https://twitter.com/bizofpharmpod

LinkedIn: https://www.linkedin.com/company/bizofpharmpod

Website: https://www.bizofpharmpod.com

Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

Pharmacy Identity Shift | Blair Thielemier, PharmD, Pharmapreneur Academy27 Mar 202300:53:11

Episode Summary: In this episode, host Mike Koelzer speaks with Blair Thielemeir, the founder of Pharmapreneur Academy, about the future of pharmacy and overcoming self-limiting beliefs. They explore the need for pharmacists to adapt and evolve, embrace entrepreneurship, and take a proactive approach to patient care. Additionally, they discuss the importance of mental health support and the challenges faced by pharmacists in balancing their personal and professional lives. Key Topics:

Introduction of Blair Thielemeir and Pharma Printer Academy -The evolving role of pharmacists in the healthcare industry -Overcoming self-limiting beliefs and embracing the "pharma entrepreneur" mindset -Importance of market research and engaging with target audiences -Addressing underlying patient issues, such as mental health and self-worth -The impact of technology and innovation on the pharmacy profession -Discrepancies between pharmacy education and real-world practice -Strategies for pharmacists to create new opportunities and forge new paths -Mental health challenges faced by pharmacists, including anxiety, depression, and burnout -Personal experiences and the importance of seeking professional help - Overachieving, people-pleasing, and perfectionist tendencies in pharmacy -Setting boundaries and focusing on personal goals and interests -Conclusion and key takeaways Elevate Pharmacy Summit Connect with Mike: Instagram: https://www.instagram.com/bizofpharmpod/ Facebook: https://www.facebook.com/BizOfPharmPod YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast Twitter: https://twitter.com/bizofpharmpod LinkedIn: https://www.linkedin.com/company/bizofpharmpodWebsite: https://www.bizofpharmpod.com Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.


Lawfully Addicted: Chain Pharmacy's Role in Our Opioid Epidemic | Ray Carlson, R.Ph., Author20 Mar 202301:16:43
  • Host Mike Koelzer speaks with pharmacist Ray Carlson about the impact of chain pharmacies on the opioid epidemic 
  • The discussion centers on the challenges faced by chain pharmacists in complying with federal laws designed to prevent the misuse and abuse of prescription drugs, specifically the OBRA 90 law 
  • Ray argues that chain pharmacies have diminished the value of dispensing and introduced metrics, making it difficult for pharmacists to follow the law
  • The importance of pharmacists' adherence to dispensing laws to mitigate the opioid crisis is emphasized 
  • Ray highlights the critical role of professional associations and the need for representation for chain pharmacists in these organizations 
  • The power of professional engagement in influencing legislation and the consequences of apathy among chain pharmacists are discussed 
  • The impact of chain pharmacies on independent pharmacies is touched upon, as well as the influence of pharmacy benefit managers on patient care 
  • The need for greater education and public awareness of the laws governing medication dispensing is stressed 
  • The urgent need for chain pharmacists to take an active role in their profession, engage in conversations about important issues, and prioritize patient safety in their practices is emphasized 
  • By doing so, the speakers argue, pharmacists can be a powerful force in mitigating the opioid crisis and effecting change in the pharmacy profession


Book: Lawfully Addicted: Chain Pharmacy's Role in Our Opioid Epidemic | Ray Carlson, R.Ph., Author


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The Complex Relationship Between PBMs, Pharmacies, and Plan Sponsors | Joey Dizenhouse, HealthTrust13 Mar 202300:55:18
Host Mike Koelzer speaks with Joey Dizenhouse, an actuary and PBM expert at HealthTrust, about the intricate relationships between PBMs, pharmacies, and plan sponsors Negotiation requires leverage, subject matter expertise, and tenacity Joey explains his role in negotiating master agreements between PBMs and the entity with their insurance plan, ensuring the incentives of the PBM align with the best interests of the plan and its members Negative impact of choosing brand name drugs over cheaper generics on pharmacies Importance of preserving competition in the industry to ensure consumers receive the best value Delays in launching generics and biosimilars can impact plan sponsors Rising cost of pharmacy expenses and the need to stay ahead of the curve to protect against future increases Factors that contribute to the rising cost trend in pharmacy, and how good contracts with PBMs can provide flexibility while educating prescribers and patients about the cheapest available drugs Importance of a medical exception process to ensure access to expensive medications Communication between PBMs, patients, and healthcare providers is crucial Role of pharmacists, brokers, and consultants in navigating the complex world of PBMs. https://healthtrustpg.com/  Connect with Mike: Instagram: https://www.instagram.com/bizofpharmpod/ Facebook: https://www.facebook.com/BizOfPharmPod YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast Twitter: https://twitter.com/bizofpharmpod LinkedIn: https://www.linkedin.com/company/bizofpharmpod Website: https://www.bizofpharmpod.com Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
Gaining Traction in the Retail Market | Leeanna Gantt, tooktake Inventor06 Mar 202301:02:12

In this podcast, host Mike Koelzer interviews Leanna Gantt, inventor of tooktake Dosage Reminder Labels. 

Leanna shares her personal experience of creating the product to help people keep track of their medication and the challenges she faced in bringing it to market. The conversation covers topics such as medication adherence, gamification, and the financial and personal struggles of starting a business. Join us as we dive into the fascinating story of tooktake and its creator. 

  • Leanna explains tooktake, a sticker that helps patients keep track of whether they have taken their medication or not. 
  • There are four varieties of tooktake labels, including daily, hourly, monthly, and up to 10 days, which have tabs for different dosing requirements. The labels allow patients to keep their medication in its original packaging with directions, warnings, expiration dates, and refill numbers. 
  • When the patient takes their medication for the day, they pull a tab off the sticker to indicate that they have taken it. Leanna created tooktake labels after experiencing difficulty keeping track of her medication during cancer treatment. 
  • She notes that tooktake labels appeal to a younger audience than traditional pill organizers because they are simple and tactile, requiring no programming. 
  • Leanna discusses the challenges of bringing an invention to market and notes that she didn't fully realize how difficult the process would be when she started. tooktake is still in the startup phase, but it is doing well, with distribution through Cardinal Health and placement in some big pharmacy chains.
  •  Leanna notes that the goal now is to get consumers to know about the product and is relying on word of mouth to spread the message. 

https://tooktake.com/ 

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The Future of Pharmacy Pricing | Kyle McCormick, PharmD, Blueberry Pharmacy27 Feb 202300:56:12

Description: In this episode of the podcast, host Mike Koelzer talks to Kyle McCormick, a pharmacist and owner of Blueberry Pharmacy, about the future of pharmacy pricing. They discuss the evolution of the cost-plus pricing model in the pharmacy industry and how it has simplified pricing for patients. They also discuss the challenges faced by independent pharmacies in competing with larger companies, such as Mark Cuban's pharmacy, and the importance of communication and customer service in attracting and retaining customers.

Episode Highlights:

  • The cost-plus pricing model in the pharmacy industry is becoming increasingly popular as it offers transparency and simplification of pricing for patients. Pharmacists can set the cost that covers their service, and the level of service can vary.
  • Independent pharmacies, such as Blueberry Pharmacy, can differentiate themselves from larger companies, such as Mark Cuban's pharmacy, by providing a higher level of service, such as counseling patients and checking for drug interactions.
  • Kyle McCormick believes that the future of pharmacy pricing involves a change in the reimbursement model, where pharmacists are paid for their service rather than negotiating drug prices.
  • Kyle emphasizes the importance of incentivizing healthcare providers to prioritize patient care over financial gain.
  • The conversation also touches on the challenges faced by independent pharmacies in competing with larger companies, such as the threat posed by Mark Cuban's pharmacy.
  • Finally, the episode concludes with a discussion on the role of marketing and branding in attracting and retaining customers, with Kyle McCormick sharing his marketing strategy for Blueberry Pharmacy.

https://blueberrypharmacy.com/

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Exploring Pharmacy Tech and Digital Healthcare | Rick Ratliff, BChE, MBA MedAdvisor Solutions , CEO17 Mar 202500:57:18

Discover how cutting-edge pharmacy technology and digital healthcare are transforming patient care. In this episode, Rick Ratliff, CEO of MedAdvisor Solutions, dives into the latest innovations shaping the industry. From medication adherence to digital health solutions, this conversation is a must-listen for those navigating the evolving pharmacy landscape. Tune in now!


Primary & Secondary Pharmacy Wholesalers | Michael Solazzo, Capital Wholesale Drug Co.20 Feb 202300:43:13

Podcast Show Notes:

  • Host Mike Koelzer interviews Michael Solazzo, Vice President of Sales and Marketing for Capital Wholesale Drug Company, on the relationships between primary and secondary wholesalers with independent pharmacies.
  • Solazzo discusses the difference between pharmacists and salespeople, highlighting the importance of maintaining relationships based on delivering value.
  • The conversation touches on unethical practices in the pharmaceutical industry, such as giving away gifts to customers, and how these practices have been scaled back due to scrutiny and regulation.
  • They discuss the challenges faced by salespeople on the road, the metrics used to evaluate their performance, and the need for establishing truthful relationships with customers.
  • Solazzo explains how secondary suppliers like his company are more flexible than primary suppliers in adjusting pricing and working with customers to understand their buy plans.
  • They discuss the emergence of new platforms that facilitate transactions and take into account the entire buy plan, as well as the challenges of the over-the-counter (OTC) business and the importance of pharmacists in the community.
  • The conversation then moves on to discussing the different types of pharmacists and customers, the prevalence of Prime Vendor Agreements (PVA) in the industry, and the importance of relationships and trust in the industry.
  • Solazzo talks about how companies like Capital Rx work with manufacturers and customers, and how the sales reps at his company make phone calls to existing customers, offer special deals, and provide information about product availability.
  • They discuss the upcoming DSESA compliance regulations and the importance of being compliant to prevent counterfeit drugs and diversion.
  • Finally, they touch on the potential impact of new technology on the industry, such as the use of third-party platforms to facilitate transactions and monitor compliance, and the history of drug safety regulations.

Overall, the podcast provides insight into the complex relationships that exist between primary and secondary wholesalers and independent pharmacies, and the strategies used to maintain these relationships in the pharmaceutical industry.

https://www.capital-drug.com/

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The Power of AI in Healthcare | Navid Alipour, AI Med Global (CureMatch/CureMetrix)13 Feb 202300:53:03

In this episode, Navid, the CEO of three innovative healthcare companies, sits down with Mike to discuss the power of AI in revolutionizing the medical industry.

With a background in finance and law, Navid co-founded CureMetrix and CureMatch, which use AI and machine learning technology to improve cancer detection and treatment. The American Medical Association recently recognized CureMatch, making it the first of its kind in providing augmentative intelligence to oncologists.

Navid and Mike delve into the benefits of using chat GPT in healthcare, including the automation of repetitive tasks and the ability for healthcare professionals to focus on more important things. They also discuss the role of AI in clinical trials and how it can improve patient care.

Navid believes that AI will not replace doctors, but rather enhance their abilities to make more informed therapy decisions. The ultimate goal of using AI in healthcare is to make cancer a manageable condition and improve overall health through early detection.

Tune in to learn about Navid's background and the exciting work he is doing in the field of AI and healthcare.

https://aimedglobal.com/

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The Impact of AI on Pharmacists | Tim Ulbrich, PharmD, Your Financial Pharmacist06 Feb 202300:56:33

Tim Ulbrich, CEO of Your Financial Pharmacist and host Mike Koelzer discuss the impact of technology on the pharmacy profession, financial wellness for pharmacists, and the future of education, and how it may be disrupted by the rise of technology and alternative education options.

Show Notes:

  • Introduction: Tim Ulbrich, CEO and co-founder of Your Financial Pharmacist, joins host Mike Koelzer to discuss the impact of technology, specifically ChatGPT-3, on the pharmacy profession and financial wellness for pharmacists.
  • The Emotional Side of Financial Planning: The podcast delves into the emotional aspects of financial planning, which has become increasingly important in today's world.
  • The Over-Glorification of Entrepreneurship: Tim mentions that not everyone is cut out for entrepreneurship and that there are times when a steady job can be more peaceful. Mike wonders if his pharmacy niche is too narrow but acknowledges his expertise in the field.
  • Finding a Target Audience and Niche: Tim and Mike discuss the importance of defining a target audience and finding a niche when starting a business. They agree that a narrow target audience allows for better segmentation and customization.
  • The Impact of Technology on Education: Tim and Mike discuss the impact of chatbots like ChatGPT on education and various industries. They believe that the technology could shift the focus from learning things to asking the right questions.
  • The Future of Education: Tim and Mike agree that academic institutions will have to evolve and adapt to changes. Tim suggests a network-based apprenticeship model, while Mike points out the need for new ways of measuring skills and achievement.
  • Social Media and Technology's Impact on Professionals: Tim and Mike discuss the impact of social media and technology on professions, including the value of a college education. They acknowledge that changes may occur in the long run, but that the resistance of established organizations may slow down the process.

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The Dual Pharmacy Model | Nate Hux, Pharmacist, Freedom Pharmacy and Pikerington Pharmacy30 Jan 202301:01:55
Nate Hux, R.Ph. is a pharmacist who runs a dual pharmacy system, where one pharmacy is inside the traditional healthcare system and the other is outside of it, He believes that this system allows for greater transparency for customers and helps them understand the costs of their medication. https://www.freedomrxohio.com/ Nate Hux, R.Ph. is the owner of two pharmacies in Pickerington, Ohio: a traditional pharmacy called Pickerington Pharmacy and a direct-to-consumer pharmacy called Freedom Pharmacy. Hux became frustrated with the corporate chain pharmacy system and decided to open his own pharmacies to offer more transparency and lower prices for customers. Freedom Pharmacy is especially beneficial for those with high deductible plans or Medicare Part D, as the copays for generic medications can be much lower and it also helps them avoid hitting their donut hole as quickly. The speakers discuss the challenges of running a pharmacy and how the pricing of drugs affects their business. They mention that by separating their businesses, they can make different rules and standards at each pharmacy. The host, Mike Koelzer, brings up the topic of no-compete clauses and how large pharmacy chains often require them. Nate Hux, R.Ph. notes that he would not be able to sell his pharmacy if he were to sign such a clause, and that he would likely just close Pickerington Pharmacy and transition all those customers to Freedom Pharmacy if it were to fail. Nate Hux, R.Ph. wants to continue working in the pharmacy and helping customers, but also wants to spend more time traveling with his wife and spreading the gospel of how community pharmacists can make a positive impact on people's lives. He also mentions that he hopes to be less involved in the day-to-day operations of the pharmacy in the future, and potentially out of the insurance headache altogether. Connect with me: Instagram: https://www.instagram.com/bizofpharmpod/ Facebook: https://www.facebook.com/BizOfPharmPod YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast Twitter: https://twitter.com/bizofpharmpod LinkedIn: https://www.linkedin.com/company/bizofpharmpod Website: https://www.bizofpharmpod.com Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
Navigating Difficult Conversations with Pharmacy Staff | Patrick Lott, SHRM-CP23 Jan 202300:58:16

Summary: Patrick Lot, an executive and leadership coach, is discussing the gap between the expectations of employees and the reality of what is seen in the workplace, specifically in the field of pharmacy. He discusses the importance of investing in staff and creating a culture of trust and accountability within the organization.

  • Discusses the gap between expectations of employees and reality in the workplace, particularly in the field of pharmacy
  • Explains the potential reasons for this gap in the field of pharmacy
  • Mentions the use of the DISC profile to identify personality differences among employees
  • Emphasizes the importance of investment in staff and spending time with patients
  • Advises owners to trust and empower highly paid professionals and not to have shortsighted vision
  • Discusses the importance of consistency and predictability in leadership style and how it affects the stability of a business
  • Suggest that staff should know what they can depend on from their leaders and that it is important for leaders to have tools for managing their emotions
  • Discusses the challenges of taking over a store from parents or through a junior partnership, and how it can be difficult to assert oneself and be supported in that role
  • Advises that honesty and being forthright would have gone a long way in these situations and that it is important to set expectations
  • Discusses the importance of clear communication and expectations in the workplace. He emphasizes the importance of being consistent and transparent with employees, and of being willing to help and support them in achieving their goals.

Contact Information:
Email: patrick@sandpstrategies.info

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Assertiveness for Business Relationships | Tyson Clarke, MotherofSkill.com16 Jan 202300:58:22
Show Notes: Tyson Clark of MotherofSkill.com, discusses the importance of assertiveness in developing leadership skills and enriching relationships He believes assertiveness is often confused with aggressiveness Discusses how passiveness and aggressiveness can be blended together for effective communication Mentioned his unique perspective on the topic as he has traveled and has friends from different cultures Believes assertiveness is important in understanding and navigating unwritten cultural rules Discusses the importance of assertiveness in real-world interactions and how social media and the internet contribute to division and anxiety in interacting with others in person Mentions his background in developing a training app to help people assert themselves in various situations Discusses the importance of assertiveness in dealing with problems in relationships and in business, such as passive-aggressive behavior, gossip and backstabbing that can infect a team. Discusses the importance of being assertive in both personal and professional settings, and the need to be able to have difficult conversations in order to maintain healthy relationships and successful businesses. Mentioned the importance of practicing assertiveness, and how using technology like a phone app can be helpful in this regard. Discusses the importance of being aware of one's own desires and boundaries in order to improve assertiveness skills. Discusses the importance of being aware of one's strengths and weaknesses and the importance of good communication and setting appropriate boundaries in order to maintain healthy relationships. Discusses the importance of not being too aggressive and how it can be detrimental to relationships in the long run. Discusses how bottling up emotions and not addressing problems in a relationship can lead to a bigger problem in the long run. https://www.motherofskill.com/ Connect with me: Instagram: https://www.instagram.com/bizofpharmpod/ Facebook: https://www.facebook.com/BizOfPharmPod YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast Twitter: https://twitter.com/bizofpharmpod LinkedIn: https://www.linkedin.com/company/bizofpharmpod Website: https://www.bizofpharmpod.com Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/ Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
Marketing Challenges for Pharmacies | Nicolle McClure, GRX Marketing09 Jan 202300:46:59

Nicolle McClure and Mike Koelzer discuss the challenges of marketing for community pharmacies and the importance of both digital marketing and personal interactions, as well as the difficulty of tracking marketing effectiveness and the need for independent pharmacies to differentiate themselves through personal relationships and community involvement.

Show Notes:

  • Introduction to Nicolle McClure, president and owner of GRX Marketing, a full-service marketing company that works with independent pharmacies in the US
  • Discussion of the challenges of marketing for community pharmacies, including the importance of both digital and face-to-face interactions in building a pharmacy's brand and growing its customer base
  • Difficulty in tracking the effectiveness of certain marketing efforts and the importance of considering both cold, numerical metrics and warm, personal interactions
  • Advice for independent pharmacies to differentiate themselves from larger chains by focusing on personal relationships with customers and local community involvement
  • Importance of good customer service in the pharmacy and its impact on marketing efforts
  • Challenges of creating and posting regular content on social media and the importance of having a consistent presence
  • Importance of having a unique brand and message to differentiate independent pharmacies from larger chain pharmacies
  • Use of QR codes in marketing and their ability to track effectiveness
  • Nicolle's background in pharmacy marketing and the importance of marketing for independent pharmacies
  • GRX Marketing company consists of 12 employees who work in-house and do not typically contract out work
  • Challenges of working with clients who have a hard time narrowing down their message and focusing on one thing
  • Challenges of marketing for pharmacies, including lack of word-of-mouth marketing and difficulties in tracking effectiveness
  • Use of referral programs and email marketing as promotional strategies

https://www.grxmarketing.com/

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Trauma and its Effect on Pharmacists | Helen Sairany, PharmD, MBA02 Jan 202300:57:12

"Trauma is not limited to veterans. It's not limited to you going overseas in the middle of nowhere and getting in your battle zone and coming back with flashbacks and nightmares. It's about things that didn't happen to you, that was supposed to happen to you." - Helen Sairany

Helen Sairany is the CEO and Executive Vice President for the Florida Pharmacy Association. She is passionate about exploring the effects of trauma, which has been especially pertinent during the pandemic. She finds that many healthcare workers are suffering from PTSD due to the pandemic. She explains that trauma is not limited to veterans and can come from a variety of sources. Helen also explains that toxic masculinity can lead to men downplaying their trauma and not seeking help. She explains that children are naturally narcissistic and that this can carry into adulthood if not properly addressed. Finally, she explains the signs of a narcissistic boss and how they can emotionally drain those around them.

In this episode, you will learn the following:
1. How is the trauma caused by the pandemic affecting healthcare professionals?
2. What are the consequences of growing up in a dysfunctional family environment?
3. What are the warning signs of narcissistic abuse in work and personal relationships?

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The FTC Awakens in the Fight for Pharmacy Competition | Doug Hoey, NCPA26 Dec 202200:50:46

In this podcast episode, Doug Hoey, R.Ph., CEO of the National Community Pharmacists Association, bravely confronts the FTC's historically anti-pharmacy stance, inspiring 24,000 responses to challenge the decades-old consumer welfare standard and restore competition for consumers. Doug Hoey, R.Ph. is the CEO for the National Community Pharmacists Association, representing independently owned pharmacies in the United States. He is an experienced advocate for independent pharmacies and has worked to protect consumer interests in the face of anti-competitive practices by PBMs. 

https://ncpa.org/

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Pharmacy Marketing and Sales | Nicolette Mathey, PharmD, ATRIUM2419 Dec 202201:16:52

In this podcast, host Mike Koelzer interviews Nicolette Mathey, a pharmacist and owner of a consulting firm that focuses on sales and marketing for independent pharmacies. Mathey discusses the importance of finding a niche for your pharmacy and aligning it with your passions, profits, patients, and payers. She also highlights the need for pharmacies to focus on closing sales, rather than just brand awareness, in today's challenging reimbursement landscape. Mathey shares her experiences as a consultant and discusses the importance of putting in the work and building relationships to grow a successful pharmacy business.

Resources: https://atrium24.net/

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The Future of Compounding Pharmacies | Brett Pine Revelation Pharma, CBDO10 Mar 202500:52:29

What happens when independent pharmacies join forces instead of going it alone? Brett Pine, Chief Business Development Officer at Revelation Pharma, dives into the evolving world of compounding pharmacies, mergers, and acquisitions. From buying brick-and-mortar locations to integrating independent pharmacies into a broader network, we explore the business side of pharmacy ownership—why some sell, why others struggle, and how compounding fits into the future. If you're thinking about the next step for your pharmacy, this episode is a must-listen. Sponsored by WaypointRx

The Use of Technology in Marketing | Gareth Shaw, Doceree12 Dec 202201:05:09

In this podcast episode, Gareth Shaw of Doceree discusses how his company is working to empower Life Science brands to better engage healthcare professionals through digital media and messaging, with a focus on driving meaningful engagement. You will learn about how programmatic technology and big data are making marketing more efficient and effective.

Gareth Shaw is the general manager for global partnerships at Docker. He works to empower Life Science brands and their marketing teams to better engage healthcare professionals and pharmacists through digital media, messaging and adverts.

This episode is about The use of technology in marketing, specifically programmatic technology and big data. Gareth Shaw learned about The use of technology in marketing, specifically programmatic technology and big data from working at a company called Doceree. The main points of the episode are that programmatic technology and big data can be used to more effectively target customers, and that this can be beneficial for both marketers and customers.

"The key word is engagement. Yes, you hit the nail on the head with engagement. The way we view the world, it's not around how many ads did I show, how many ad impressions it is? Am I actually engaging? What's happening after that? I've shown what's the behavioral, the aptitude or change in the audience."

In this episode, you will learn the following:
1. How programmatic technology is being used in the life science industry to drive better engagement and more targeted messaging.
2. The potential for programmatic technology to improve outcomes for patients by providing more timely and relevant information to physicians.
3. How programmatic technology can help pharmaceutical companies more effectively use coupons and other promotional materials to drive sales.


Resources:
https://doceree.com/us/

Other episodes you'll enjoy:
https://www.bizofpharmpod.com/inner-workings-of-a-state-pharmacy-board-ned-milenkovich-pharmd-atty-much-law/

https://www.bizofpharmpod.com/startup_lessons_learned_kristin_tallent_pharmd_collaborative_therapeutics/

https://www.bizofpharmpod.com/comfortable-in-the-uncomfortable-jena-quinn-pharmd-bcpps-perfecting-peds/

Connect with me:
Instagram: https://www.instagram.com/bizofpharmpod/
Facebook: https://www.facebook.com/BizOfPharmPod
YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast
Twitter: https://twitter.com/bizofpharmpod
LinkedIn: https://www.linkedin.com/company/bizofpharmpod
Website: https://www.bizofpharmpod.com

Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

Comfortable in the Uncomfortable | Jena Quinn, PharmD, BCPPS, Perfecting Peds05 Dec 202200:37:48

Follow Jena Quinn, PharmD, on her journey as she boldly takes on the challenge of transforming healthcare for medically-complex children, facing challenges to ultimately reach her goal of providing comprehensive medication management to every patient.

Jena Quinn is a business owner and pharmacist of Perfecting Peds, a company she started a year ago. She specializes in providing comprehensive medication management to medically complex children and high risk maternal medicine patients.

This episode is about Entrepreneurship journey. Jena Quinn, PharmD learned about Entrepreneurship journey through her own business ventures. She found out her biggest challenge was lack of resources, but was able to supplement her pharmacist salary with multilevel marketing. Jena used social media to market her business, promote her services, and to be relatable to her customers. She also learned to be honest about her own journey and her limitations in order to be successful. To reach a larger audience, she uses LinkedIn for professional networking and to read about others' journeys. Jena is focused on providing clinically complex care to patients and hopes to scale her business in the future.


"I always felt like I'm so blessed to have this knowledge, and I would always think, what would a parent do that didn't have this knowledge?"

In this episode, you will learn the following:
1. How Jena Quinn, PharmD, used her knowledge of pediatric medicine and for her own parenting journey to help other parents.
2. How Jena was able to use her LLC to take on contracts from facilities with medically complex children.
3. Why Jena chose to focus her social media marketing efforts on LinkedIn instead of Facebook and Instagram.


Resources:

https://www.perfectingpeds.com/


Other episodes you'll enjoy:

https://www.bizofpharmpod.com/inner-workings-of-a-state-pharmacy-board-ned-milenkovich-pharmd-atty-much-law/

https://www.bizofpharmpod.com/inner-workings-of-a-state-pharmacy-board-ned-milenkovich-pharmd-atty-much-law/

https://www.bizofpharmpod.com/business-training-after-pharmacy-school-shannon-pukl-pharmd-mba/


Connect with me:

Instagram: https://www.instagram.com/bizofpharmpod/

Facebook: https://www.facebook.com/BizOfPharmPod

YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast

Twitter: https://twitter.com/bizofpharmpod

LinkedIn: https://www.linkedin.com/company/bizofpharmpod

Website: https://www.bizofpharmpod.com


Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

Startup Lessons Learned | Kristin Tallent, PharmD, Collaborative Therapeutics28 Nov 202200:57:33

Kristin Tallent, PharmD, discusses what she has learned in her new business a year in. www.collaborativetherapeutics.com  

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at www.bizofpharmpod.com/sponsors/

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Inner Workings of a State Pharmacy Board | Ned Milenkovich, PharmD, Atty, Much Law21 Nov 202200:45:12

Ned Milenkovich, PharmD, Atty, discusses his time spent on a state pharmacy board.

https://www.muchlaw.com/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

Business Training After Pharmacy School | Shannon Pukl, PharmD, MBA 14 Nov 202200:33:06

Shannon Pukl, PharmD, MBA, discusses how her company fills a void for pharmacy business education.

https://healthcareleadershipcertificate.com/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

Pharma and Profits | John LaMattina, PhD, Former President of Pfizer Global R&D 07 Nov 202201:05:52
John LaMattina, PhD, former president of Pfizer Global R&D, discusses his most recent book "Innovation, Medicine & Drug Prices" https://www.amazon.com/John-L-LaMattina/e/B001JSHGZ4/ref=aufs_dp_fta_dsk Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.
Launching a Wholesale Marketplace | Johny Kello and Renee Zawaideh, MatchSquare31 Oct 202200:31:53

Johny Kello and Renee Zawaideh talk about launching the new wholesale marketplace, MatchSquare

https://www.matchsquare.com/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

Analyzing PBMs for Employers | Trevor Daer, BESc, Granite Peak Analytics24 Oct 202200:47:11

Trevor Daer, BESc, CEO of president and founder of Granite Peak Analytics discusses how he analyses PBMs for businesses.

https://granitepeakrx.com/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

An Evolving Startup | Shawn Bjorndal & Kevin Walker, PharmDs, RPhAlly17 Oct 202200:39:14

Shawn Bjorndal & Kevin Walker, PharmDs, of RPhAlly discuss their evolving startup.

https://rphally.com/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

Vertical Integration | Antonio Ciaccia & Ben Link, PharmD, 3 Axis Advisors and 46brooklyn10 Oct 202201:11:24

Antonio Ciaccia & Ben Link, PharmD, 3 Axis Advisors and 46brooklyn discuss how the pharmacy market is impacted by vertical integration.

https://www.3axisadvisors.com/

https://www.46brooklyn.com/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

The Business of Precision Dosing: Smarter Pharmacy, Better Outcomes | Sharmeen Roy, PharmD, BCPS DoseMeRx, CSSO03 Mar 202500:51:05

In this episode, Sharmeen Roy, PharmD, BCPS, Chief Strategy & Science Officer at DoseMeRx, discusses the power of precision dosing technology in optimizing pharmacy operations and improving patient outcomes. Learn how validated, EHR-integrated software is enhancing clinical efficiency, reducing errors, and personalizing medication management.

🎧 Tune in now to discover how pharmacists can leverage technology for better, safer dosing decisions!

Owning a Home Care Franchise | Debbie Marcello, RN, Happier at Home03 Oct 202200:43:55

Debbie Marcello, RN, CEO of Happier at Home discusses pharmacists owning a home care franchise. 

https://happierathome.com/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

Growing With Venture Capital | Maryam Khazraee, PharmD, MBA, RxPharmacist26 Sep 202200:47:25

Maryam Khazraee, PharmD, MBA, founder of RxPharmacist discusses her interest in venture capitalism.

https://rxpharmacist.com/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

The Business of Lifelong Learning | Jennifer Moulton, Pharmacist, CEimpact19 Sep 202200:57:24

Jennifer Moulton, Pharmacist, president of CEimpact discusses the business of continuing education for pharmacists.

https://www.ceimpact.com/

Please support The Business of Pharmacy Podcast™ by checking out our sponsors at https://www.bizofpharmpod.com.

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