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KPIs for the Rapid Growth Pharmacy with Jim Hrncir, R. Ph, Owner of Las Colinas Compounding Pharmacy12 Feb 202600:20:51

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Rapid growth is exciting but without the right metrics, culture, and plan, it can quietly put your pharmacy at risk.

In this episode, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Jim Hrncir, R. Ph. FACP, Owner of Las Colinas Compounding Pharmacy and Wellness Center veteran compounding pharmacist and owner, to unpack what it really takes to run a sustainable compounding pharmacy through industry cycles, GLP-1 volatility, and ownership transitions.

We cover:

  • The KPIs Jim actually tracks to manage a complex compounding operation
  • Why cash position may be the most overlooked metric in pharmacy
  • How GLP-1s changed the business—and why diversification still matters
  • Internal succession vs. private equity: the real tradeoffs

And more!

More About Our Guest:

Jim Hrncir RPh and wife Jan founded Las Colinas Pharmacy, Compounding & Wellness in 1984. Recognized as one of the pioneers of modern pharmaceutical compounding, Jim’s 1986 creation of Estradiol Transdermal Gel was the first of its kind in the United States. He is responsible for the formulation of many Bio-Identical Hormone, Dermatological, Nutritional, and Anti-Aging compounds in wide use throughout the United States. Jim was named the 2017 Compounding Pharmacist of the Year by Professional Compounding Centers of America (PCCA) and is a Fellow of the Alliance for Pharmacy Compounding (FAPC). NCPA’s magazine America’s Pharmacist featured Jim and Las Colinas Pharmacy as the cover story for December 2018.

Jim has received extensive continuing education in the areas of Bio-Identical Hormones, Nutrition, Anti-Aging Medicine, Weight Management, Pain Management, Neurotransmitter Management, Natural and Functional Medicine including the use of botanical medicines, nutritional supplements, Detoxification and Purification, homeopathy and lab testing. He has lectured across the country on a variety of topics including Clinical Patient Consulting, BHRT Assessment and Case Management, Low Dose Naltrexone, Traumatic Brain Injury Treatment Protocols, and Ketamine for Treatment-Resistant Depression and PTSD.

Jim is a member of Professional Compounding Centers of America (PCCA), American Academy of Anti-Aging Medicine, Age Management Medical Group, Texas Pharmaceutical Association, Alliance for Pharmacy Compounding, and the National Association of Community Pharmacists.

Stay connected with Jim and Las Colinas Pharmacy:

Jim's LinkedIn

Las Colinas Pharmacy Website

Las Colinas Pharmacy Facebook

Las Colinas Pharmacy TikTok

Las Colinas Pharmacy Instagram

Las Colinas Pharmacy LinkedIn

Stay connected with us:

Facebook

YouTube 

LinkedIn

Instagram

More resources on this topic:

Podcast - Driving Independent Pharmacy Profitability in 2026

Podcast – The Startup Compounding Pharmacy Playbook

Bonus Episode: And Out Came the PBM Reform: TrumpRx, PBM Reform, and the FTC’s Signal to the Market09 Feb 202600:38:47

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With TrumpRx officially live, the first major PBM reform in decades signed into law, and the FTC squeezing historic concessions out of Cigna/Express Scripts…Did independent pharmacy just have its “Super Bowl week?”

In this bonus episode, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, and Austin Murray break down what these rapid-fire developments actually mean for pharmacy owners.

We cover:

  • MFP Updates
  • TrumpRx going live
  • FTC + Cigna/Express Scripts settlement
  • What new CMS transparency could mean for pharmacy reimbursement
  • And more!


Stay connected with us on social media:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP® LinkedIn


More on this topic:

Podcast: Business As Usual...Until It Isn't: MDPNP's Impact on 340B

Podcast: Driving Independent Pharmacy Profitability in 2026

Podcast - Maximizing Med Sync

NCPA 2025 Recap: Ownership, AI, and Surviving the MFP Cash Crunch21 Nov 202500:35:25

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How will the Medicare Drug Price Negotiation Program reshape independent pharmacy? What should owners be doing now to prepare?

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, and Austin Murray sit down in the new studio to recap NCPA 2025 from an ownership, cash flow, and strategy lens.

We cover:

- A 50,000-foot view of the Medicare Drug Price Negotiation Program
- Key trends among startup vs. acquisition-minded owners
- Pharmacy business plans and clinical services

Stay connected with us on social media:

Facebook

Twitter

LinkedIn

Instagram

More on this topic:

Podcast: The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy

Podcast: From Counter to Capitol

Let’s Chat pt.2: RBC Cardinal Health, ThoughtSpot 2023, DIR Fees, and ERTC31 Aug 202300:27:24

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In this episode of the Bottom Line Pharmacy Podcast, our hosts Scotty, Kendell, and Bonnie take you on a journey through the final leg of their tradeshow travels. Join them as they recount their experiences at Cardinal RBC in Boston, #ThoughSpot Amerisource 2023 in Vegas, travel bloopers, DIR fees, and insights into cash flow control.

Please like and subscribe and click here to learn more about our podcast team and previous episodes. https://www.sykes-cpa.com/media-resources/the-bottom-line-pharmacy-podcast/  

SYKES SOCIAL —
Facebook: https://www.facebook.com/sykesandco
Twitter: https://twitter.com/OllinSykes
LinkedIn: https://www.linkedin.com/company/sykes-&-company-p-a-?trk=tyah  

Bonnie’s Twitter: https://twitter.com/BonnieEvansBond 
Kendell’s Twitter: https://twitter.com/CpaKendell 
Scotty’s Twitter: https://twitter.com/ScottySykesCPA

Let’s Chat- Tradeshow season, DIR fees, ERTC and MORE! 17 Aug 202300:23:13

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Join us as we share our experiences from recent tradeshows and dive into trending pharmacy topics. From DIR fees and ERTC updates to revenue diversification and cash flow management, we discuss real-world challenges and innovative solutions that pharmacy owners need to know. 

Please like and subscribe and click here to learn more about our podcast team and previous episodes. https://www.sykes-cpa.com/media-resources/the-bottom-line-pharmacy-podcast/ 

SYKES SOCIAL —
Facebook: https://www.facebook.com/sykesandco
Twitter: https://twitter.com/OllinSykes
LinkedIn: https://www.linkedin.com/company/sykes-&-company-p-a-?trk=tyah    

Bonnie’s Twitter: https://twitter.com/BonnieEvansBond 
Kendell’s Twitter: https://twitter.com/CpaKendell 
Scotty’s Twitter: https://twitter.com/ScottySykesCPA  

Understanding 340B Contracts and Maximizing Your Pharmacy’s Benefits01 Aug 202300:25:25

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In this episode of the Bottom Line Pharmacy Podcast delve into the world of 340B contracts with us and Amanda Gaddy from Secure340B. Discover the importance of transparency, knowing your numbers, and leveraging data-driven insights to determine the true impact of 340B programs on your pharmacy's financial health. Don't miss this informative conversation that can help you make a difference in your community while thriving as an independent pharmacy.


Pharmacy Advocacy: Going Beyond Patient Care for Your Community18 Jul 202300:33:49

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Join us in this engaging discussion as we delve into the world of pharmacy advocacy and its impact on communities. 

 

In this episode of The Bottom Line Pharmacy Podcast, we discuss the NCPA fly-in event, where independent pharmacy owners from across the nation gather in Washington, DC to advocate for independent pharmacies. Discover how these passionate professionals go above and beyond patient care, becoming advocates for their communities by addressing issues such as DIR fees with Fred’s Pharmacy owner Cole Sandlin, PharmD. Stay informed, be inspired, and learn how you can make a difference in your own community. 

The Drug Supply Chain Security Act & Its Implications For Pharmacies11 Jul 202300:30:39

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In this episode of The Bottom Line Pharmacy Podcast, join us as we sit down with Joshua Potter from PRS Consulting to discuss the Drug Supply Chain Security Act and its implications for independent pharmacies. 

Uncover the critical aspects of the DSCSA and its impact on pharmacies in this eye-opening video. Gain insights into the regulatory requirements, traceability standards, and technology solutions that pharmacies are adopting to comply with this transformative legislation.

Unleash Profitability: Recover Lost Profit from Net Negative Prescriptions07 Jun 202300:29:56

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In this episode of The Bottom Line Pharmacy Podcast, join us as we sit down with Arica Collins, PharmD, and Founder of RetailMyMeds.com, to delve into her industry innovation that empowers independent pharmacies.

Discover how Arica's groundbreaking solution effectively utilizes a dashboard to outsource prescriptions, tackles profitability challenges in independent pharmacies, and explore the significance of this innovation in light of impending DIR fees in 2024.

Sykes & Company, P.A. is not affiliated with RetailMyMeds.com or its professionals. Please see additional disclaimer information at the end of the video.

Pharmacy Lending for Start-Ups and Expansions25 May 202300:29:30

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The dream is possible with the right lender and a pharmacy CPA advisor. Our special guest with the pharmacy lending division of First Financial Bank, Drew Hagi, talks about interest rates, expansion loans and why you should diversify your services to bring in more cash. 

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

Marketing for Independent Pharmacies with Gabe Trahan11 May 202300:22:54

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Successful marketing for your independent pharmacy requires a handful of things: you need the right budget, a compelling message and you have to be willing to crank up that curb appeal. Tune in to the latest episode of The Bottom Line Pharmacy Podcast with special guest marketing consultant and former senior director of store operations and marketing for NCPA, Gabe Trahan. Hear his tips for sending the right message to the right audience, and why nine is the magic number of words you should use on a digital sign.  

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

Pharmacy Buyer's Guide: Buying a Pharmacy in a Stock Purchase 27 Apr 202300:32:43

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It is essential to protect the buyer during a stock purchase. Why? And, what is the difference between an asset purchase and a stock purchase? Jeffrey S. Baird, Esq., an attorney, and head of the healthcare group for Brown & Fortunato, P.C. takes us behind the curtain on the latest episode of The Bottom Line Pharmacy Podcast.

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

Pharmacy Lending: The Inside Scoop 13 Apr 202300:34:57

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What’s the inside scoop on bank loans for pharmacies; how can they help you expand your offerings to meet the demands of the future? And, what is the best way to apply for a loan? Greco De Valencia from Live Oak Bank shares his knowledge of pharmacy lending for this episode of The Bottom Line Pharmacy Podcast.

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

Inside the Fight for Compounding: Advocacy, Growth, and Regulation with Scott Brunner, CEO of APC20 Nov 202500:26:59

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Compounding Pharmacies are under a lot of fire but through advocacy, the future is bright!

So, what does it really take to protect, grow, and advocate for compounding pharmacies in today’s changing landscape?

In this episode, Scotty Sykes, CPA, CFP®, and Austin Murray sit down with Scott Brunner, CEO of the Alliance for Pharmacy Compounding (APC), to unpack the realities of advocacy, access, and opportunity in the compounding space.

We cover:

- How GLP-1 shortages spotlighted the critical role of compounding pharmacies
- The advocacy battles shaping patient access and prescriber freedom
- Why cash-pay compounding is helping hybrids survive PBM reimbursement cuts
- The rise of telehealth and private equity in personalized medicine
- And more!

More About Our Guest:

Scott Brunner, CAE, is CEO of the Alliance for Pharmacy Compounding. APC is the industry trade association and the voice for pharmacy compounding, representing compounding pharmacists and technicians in both 503A and 503B settings, as well as prescribers, educators, researchers, and suppliers. APC works to preserve patient access to compounded drugs and the essential role of compounded medications in the American healthcare system.

Brunner was formerly the senior vice president communications and external relations for the National Community Pharmacists Association and CEO of the Georgia Pharmacy Association. In his 30+year career in association management, he has also led statewide trade associations in Mississippi and Virginia.
As you’ll hear in his drawl, he is an Alabama native. He earned his BBA at the University of Montevallo and MPS from Auburn University Montgomery. He earned the prestigious Certified Association Executive designation in 1997.

Stay connected with Scott and Alliance for Pharmacy Compounding:

Scott Brunner LinkedIn 

APC Website

APC LinkedIn

APC Facebook

APC Instagram

Stay connected with us on social media:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP® LinkedIn


More on this topic:

Podcast: The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy

Podcast: From Counter to Capitol

Sad Realities of “Philmore Scripts” Minimizing DIR Fees30 Mar 202300:52:09

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Filling more scripts doesn’t always mean more profit, especially now with upcoming changes to DIR fees and PBM contracts. Navigate the future world of DIR fees for your pharmacy on this episode featuring DIR consultant Ben Jolley, PharmD at Jolley’s Compounding Pharmacy in Utah. 

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

DIR Fee Apocalypse - The Bottom Line for 202414 Mar 202300:18:30

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Know your current burn rate with DIR fees in 2023 so you can be prepared for the upcoming DIR fee changes in 2024. Create your plan for DIR fees taken at the point of sale.

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

T.W. Taylor episode referenced: https://www.sykes-cpa.com/becoming-a-pharmacy-that-dispenses-healthy-solutions-the-bottom-line-pharmacy-podcast/

 

New Inventory Rules Impacting Pharmacies28 Feb 202300:16:08

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Have you been writing off inventory on your pharmacy’s taxes? The IRS has issued new inventory rules for 2022 taxes and beyond – don’t miss this discussion! 

This is why you don't "fill and pray"13 Feb 202300:37:25

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Do not let your pharmacy’s accounts receivables sit on the backburner; do not just "fill and pray." Learn how to automate your account reconciliation and get paid sooner, with special guest EnlivenHealth on the latest episode of The Bottom Line Pharmacy Podcast.

 About Sykes & Company, P.A. - https://www.sykes-cpa.com/

*This is an educational discussion between likeminded professionals. Sykes & Company, P.A. employees were not compensated, nor were any vendors compensated for being on the show. 

 


Town Hall: January 24, 202330 Jan 202300:58:04

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In this special live town hall, we take questions on the air and provide important updates for independent pharmacies on ERTC, inventory management, DIR Fees, Secure Act 2.0 and other listener concerns. 

To view the slideshow, visit our YouTube channel - https://youtu.be/Hv6oHCEqwI0 

 

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

Love in a Bottle: Startup pharmacy excels at community relations and employee appreciation 30 Jan 202300:39:31

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Startup pharmacy success: our team talks to the owner of The Pharmacy startup in Florence, South Carolina, Jarrod Tippins, PharmD. After only six years, The Pharmacy has experienced great success. What are some contributing factors to Jarrod’s success? And what is “love in a bottle?” Tune in to learn more.

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

*This is an educational discussion between likeminded professionals. Sykes & Company, P.A. employees were not compensated, nor were any vendors compensated for being on the show. 

Can a Perpetual Inventory System Fix My Inventory?16 Jan 202300:47:56

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Pharmacy owners have misreported inventory by millions of dollars, says Scotty Sykes, CPA, CFP®. Jared Barton of Inventory iQ tells us how we can rectify the situation by putting the time and effort into the foundation of a perpetual inventory system. Hear how you can add this to your pharmacy and fix your inventory, on the latest The Bottom Line Pharmacy Podcast. 

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

*This is an educational discussion between likeminded professionals. Sykes & Company, P.A. employees were not compensated, nor were any vendors compensated for being on the show. 

Becoming a Pharmacist that Dispenses Healthy Solutions03 Jan 202300:44:42

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Are you dispensing prescriptions or healthy solutions? Now more than ever, independent pharmacies must continue to carve out their niche by offering services that add value to their patients. On this episode of The Bottom Line Pharmacy Podcast, the team (Bonnie Bond, CPA, Kendell Harris, CPA and Scotty Sykes, CPA, CFP®) welcome T.W. Taylor, from Williamsburg Drug Company, to discuss how he has taken steps to reinvent his retail pharmacy as a community wellness center where he is able to offer diversified health services for his patients.


About Sykes & Company, P.A. - https://www.sykes-cpa.com/

This episode is for educational purposes only and is not intended as medical or health advice.  This is an educational discussion between likeminded professionals. Sykes & Company, P.A. employees were not compensated, nor were any vendors compensated for being on the show. 

ERTC for Pharmacies Due Diligence19 Dec 202200:28:50

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Have you done your due diligence to ensure that you qualify for the ERTC? On this episode of The Bottom Line Pharmacy Podcast, your hosts Bonnie Bond, CPA, Kendell Harris, CPA and Scotty Sykes, CPA, CFP®) discuss the complexities of the ERTC and regulatory guidelines that may help you decide if your pharmacy qualifies for the ERTC.

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

Is Your Front End an Asset or Liability?15 Dec 202200:22:36

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If your pharmacy’s front end is dusty and lacks that modern touch, how does customer perception affect sales? Hear what BIOLYTE®* head of pharmacy Kris Rhea says about sprucing up your front end.

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

*BIOLYTE® is not a client of Sykes & Company, P.A. and no employees of Sykes & Company, P.A. were compensated to talk about this product. This podcast is for educational and entertainment purposes only.  

Leveraging Vaccines for Pharmacy Growth with Kyle Beyer, PharmD and Greco De Valencia, Live Oak Bank13 Nov 202500:32:25

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Immunizations are the number one patient care service offered by community pharmacy but they can also be leveraged as a key growth driver in your pharmacy.

So how exactly can seasonal immunizations become a reliable growth engine? 

In this episode, Scotty Sykes, CPA, CFP® and Austin Murray sit down with Dr. Kyle Beyer, PharmD, Owner of North Shore Pharmacy and Greco De Valencia, VP of Pharmacy at Live Oak Bank to unpack how flu and other vaccines drive new business, deepen relationships, and open doors to higher-margin services.

We cover:

  • How vaccine programs (in-store and off-site) become a patient acquisition funnel
  • The practical steps to stand up a vaccine program by fall
  • Leveraging point-of-care testing and collaborative practice to add cash-pay revenue
  • Simple tech workflows for booking and intake that keep experiences smooth
  • And more

More About Our Guest:

Dr. Kyle Beyer, PharmD, has been North Shore Pharmacy’s owner since March of 2020. He earned his Doctor of Pharmacy degree from the University of Iowa in 2010, combining his love for chemistry and passion for helping others. After spending ten years working for larger pharmacy chains in the Milwaukee Area, it became clear to Kyle that there was an opportunity to serve the community better. This desire to provide superior care led him to pursue independent pharmacy ownership.

Kyle is board certified in Ambulatory Care Pharmacy (BCACP) and has completed several certificate courses in Travel Health, Immunizations, Point of Care testing and Diabetic Care. He has taught and precepted students from several Colleges of Pharmacy and is an active participant in the Pharmacy Society of Wisconsin. Kyle has sat on several multidisciplinary committees related to improving access to vaccines in the Milwaukee Area.

Kyle and his wife, Gretchen, live in the North Shore. They have two children, a dog, and they love to explore the local parks. Kyle enjoys cycling and going to Brewer’s games.

Connect with Dr. Kyle Beyer, PharmD and Greco De Valencia below:

Kyle Beyer LinkedIn
North Shore Pharmacy Website
North Shore Pharmacy Instagram
North Shore Pharmacy Facebook
Greco’s LinkedIn
Live Oak Bank Website

Stay connected with us:

Facebook
Twitter
LinkedIn
Scotty Sykes – CPA, CFP® LinkedIn

More Resources on these Topics:

Podcast – Pioneering Solutions in Remote Territories
Podcast - The Fight for Fair Drug Pricing
Podcast - Relationships That Scale

The Bottom Line Podcast: Building a Competitive Edge for Your Independent Pharmacy21 Nov 202200:42:26

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How can an independent pharmacy build a competitive edge in the market by becoming the recommended pharmacy for health care professionals? On this episode of The Bottom Line Pharmacy Podcast, your hosts Bonnie Bond, CPA, and Scotty Sykes, CPA, CFP® are excited to hear Nicolette Mathey, PharmD, RPh share proven methods to create relationships with doctors and offer services outside of filling prescriptions.

 Please like, share and subscribe, and click here to learn more about our podcast team and previous episodes: https://www.sykes-cpa.com/media-resources/the-bottom-line-pharmacy-podcast/


Listen on Spotify: https://open.spotify.com/show/1VStwVBZ5Y7OIy2REiJPFV
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*This is an educational discussion between likeminded professionals. Sykes & Company, P.A. employees were not compensated, nor were any vendors compensated for being on the show. 

The Bottom Line Pharmacy Podcast: Pharmacy Tax Planning for 2022 08 Nov 202200:29:07

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Purchasing assets is one way to reduce your tax burden. What are depreciable items that move the tax needle for pharmacies? Should you purchase equipment in 2022? What changes to depreciation tax laws are coming in 2023? On this episode of The Bottom Line Pharmacy Podcast, your hosts Bonnie Bond, CPA, Kendell Harris, CPA and Scotty Sykes, CPA, CFP® discuss answers to these questions and more.


Please like, share and subscribe, and click here to learn more about our podcast team and previous episodes: https://www.sykes-cpa.com/media-resources/the-bottom-line-pharmacy-podcast/


Listen on Spotify: https://open.spotify.com/show/1VStwVBZ5Y7OIy2REiJPFV
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Listen on Apple: https://podcasts.apple.com/us/podcast/the-bottom-line-pharmacy-podcast-sykes-company-p-a/id1641766864

Listen on iHeart: https://www.iheart.com/podcast/269-the-bottom-line-pharmacy-p-101324930/

The Bottom Line Pharmacy Podcast: Employee Retention Tax Credit for Startup Pharmacies12 Oct 202200:09:51

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Still a hot topic, the Employee Retention Tax Credit (ERTC) remains available retroactively for those who qualify. On this episode of The Bottom Line Pharmacy Podcast, the team (Bonnie Bond, CPA, Kendell Harris, CPA and Scotty Sykes, CPA, CFP®) discusses ERTC eligibility for startup pharmacies. 

 

Check out our previous episode on ERTC:  https://www.buzzsprout.com/1610128/11202486

 

Please like and subscribe, and click here to learn more about our podcast team and previous episodes: https://www.sykes-cpa.com/media-resources/the-bottom-line-pharmacy-podcast/

 

 

Listen on Spotify: https://open.spotify.com/show/1VStwVBZ5Y7OIy2REiJPFV
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The Bottom Line Pharmacy Podcast: Technology, Security and Your Pharmacy03 Oct 202200:37:22

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Pharmacies collect Personally Identifiable Information (PII) and Protected Health Information (PHI) from their patients to dispense prescription drugs and to maintain appropriate records. Therefore, the duty to maintain the privacy of this information in this digital world is paramount. That’s why cybersecurity is gaining traction in the pharmacy industry.

In this episode, we discuss various types of security threats, basic planning tips and opportunities pharmacies can take now to help mitigate this potential risk inside your pharmacy.

Join our independent pharmacy CPAs, Bonnie Bond, CPA, Kendell Harris, CPA and Scotty Sykes, CPA, CFP® on this episode of The Bottom Line Pharmacy Podcast as they talk with Chris Sykes, IT Director at Sykes & Company, P.A. on the show.

Listen on Spotify: https://open.spotify.com/show/1VStwVBZ5Y7OIy2REiJPFV
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The Bottom Line Pharmacy Podcast: NCPA Updates22 Sep 202200:27:54

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National Community Pharmacists Association (NCPA) protects and promotes the interests of independent pharmacists whose success is vital to their patients and their communities. On this episode of The Bottom Line Pharmacy Podcast, your hosts Bonnie Bond, CPA, Kendell Harris, CPA and Scotty Sykes, CPA, CFP® are excited to sit down with Bri Morris, Senior Director of Program Management and Lead of Long-term Care Division at NCPA. 

The team discusses various hot topic updates in the pharmacy community and dives into the exciting events kicking off at the NCPA national trade show and convention in Kansas City.


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History of Sykes & Company, P.A. in Pharmacy Accounting07 Sep 202200:17:31

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We get asked all the time about how we got our start here at Sykes & Company, P.A., so we invited founder Ollin Sykes, CPA.CITP, CMA – the pioneer himself – to tell us how he got started in pharmacy accounting. 

Join Ollin, Bonnie Bond, CPA, Kendell Harris, CPA and Scotty Sykes, CPA, CFP® on this episode of The Bottom Line Pharmacy Podcast as they talk about how Sykes & Company, P.A. grew their niche assisting independent pharmacies nationwide.  

As always, ask Sykes if you have any questions pertaining to pharmacy accounting and working with a pharmacy cpa.

https://sykes-cpa.com/ask-sykes 

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The Bottom Line Pharmacy Podcast: 2022 Trade Show Circuit 25 Aug 202200:24:06

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In this lighthearted, yet educational episode of The Bottom Line Pharmacy Podcast, join the Sykes & Company, P.A. team as they recount memories and takeaways from their tour of the independent pharmacy trade show circuit in 2022. Extras include discussion around DIR fee management, diversifying revenue streams and going beyond filling prescriptions. 

The Bottom Line Pharmacy Podcast: Inflation Reduction Act25 Aug 202200:17:04

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Note: This video was recorded prior to the House vote and President Biden signing the Inflation Reduction Act into law.

 

In this episode of The Bottom Line Pharmacy Podcast, join the Sykes & Company, P.A. team as they discuss the implications of the Inflation Reduction Act. How does this affect independent pharmacies? Pharmacy CPAs and advisors Bonnie Bond, CPA, Kendell Harris, CPA and Scotty Sykes, CPA, CFP® touch upon the corporate minimum tax, Medicare Part D implications, clean energy incentives and doubling of the R&D tax credit.

The Bottom Line Pharmacy Podcast: Employee Retention Tax Credit (ERTC)25 Aug 202200:15:32

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In this episode of The Bottom Line Pharmacy Podcast, join Bonnie Bond, CPA, Kendell Harris, CPA and Scotty Sykes, CPA, CFP® as they talk about qualifying for the ERTC and what to look out for. 

Pioneering Solutions in Remote Territories with Dr. Joshua Wise Owner of PHI Pharmacy06 Nov 202500:29:42

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Owning a pharmacy on an island is more than a business...it’s an act of innovation and resilience. 

But what can mainland pharmacy owners learn from operating in one of the most remote U.S. territories?

In this episode, Bonnie Bond, CPA, MBA, Ollin Sykes, CPA, CITP, CMA and Austin Murray sit down with Dr. Joshua Wise, Owner of PHI Pharmacy to explore the unique challenges and triumphs of running an independent pharmacy in Saipan. 

We cover:

  • How geographic isolation impacts logistics, inventory management, and access to healthcare services. 
  • Joshua's journey of innovation and resilience 
  • Insights into niche services and the importance of community-focused care.


More About Our Guest:

Josh received his Doctor of Pharmacy at University of Hawaii at Hilo's Daniel K. Inouye College of Pharamacy in 2014. He has been with PHI Pharmacy since 2014 and became PHI's General Manager in 2017. In his spare time, Josh enjoys to travel, free dive, and cook.

Stay connected with Josh and PHI Pharmacy:

Joshua Wise LinkedIn
PHI Pharmacy Website
PHI Pharmacy Facebook

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Podcast: The Fight for Fair Drug Pricing

Podcast: From Counter to Capitol

Automation Rx: The Tech-Driven Pharmacy Model with AJ Asgari CEO and Founder of Drug Store 2 Door23 Oct 202500:32:36

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How can technology and AI transform operations without losing the personal touch that defines community care?

In this episode, Scotty Sykes, CPA, CFP®, Ollin Sykes, CPA, CITP, CMA and Austin Murray sit down with AJ Asgari, CEO of Drugstore2Door to unpack the evolving role of technology in independent pharmacy.

We cover:

  • Why digitizing pharmacy services is no longer optional for growth
  • How AI can enhance patient interactions and streamline daily operations
  • Practical strategies to bridge the gap between convenience and customer service
  • Ways automation reduces repetitive tasks while freeing staff for higher-value work

More About Our Guest:

AJ Asgari is the CEO of Drugstore2door and Multi-Pharmacy Owner in Norman, Oklahoma.

A dynamic entrepreneur, AJ's journey began immediately after graduating from pharmacy school, where he purchased his first pharmacy using nothing but grit, goodwill, and work ethic. That bold first step set the tone for a career defined by resilience, growth, and vision. Over the years, he expanded into multiple pharmacy acquisitions, startups, and sales, while also venturing into consulting, real estate, investing, and even serving as a banking board member.

His entrepreneurial path ultimately led to the creation of drugstore2door, a company dedicated to empowering independent pharmacies with a strong online presence. By bridging the gap between traditional community pharmacies and the digital marketplace, drugstore2door helps owners stay relevant and competitive in the modern era.

Today, he continues to champion independent pharmacy by blending innovation with mission-driven leadership, driven less by profit and more by impact, collaboration, and the pursuit of long-term sustainability for pharmacy owners nationwide.

Stay connected with AJ and Drugstore2Door:

AJ Asgari LinkedIn

Drugstore2Door Website

Drugstore2Door Facebook

Drugstore2Door Instagram

Drugstore2Door YouTube

Drugstore2Door LinkedIn

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More on this topic:

Podcast: Relationships That Scale

Podcast: Reinventing Revenue Streams

Podcast: Becoming a Pharmacy Gladiator4

From Counter to Capitol with Jessi Stout, Owner of Table Rock Pharmacy and Compounding16 Oct 202500:22:34

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As a pharmacist, serving your community means putting your advocacy hat on and stepping into unfamiliar territory. 

One of the largest untapped resources that can really drive change towards PBM reform is using your existing patient base to show legislators the importance of PBM legislation.

In this episode, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, and Austin Murray, sit down with pharmacist and owner of Table Rock Pharmacy, Jessi Stout, to explore the grassroots advocacy efforts driving Pharmacy Benefit Manager (PBM) reform in North Carolina.

We cover:

  • How to engage customers in advocacy
  • Why local advocacy is critical for independent pharmacies
  • Real-world stories that bring the PBM issue to life for legislators

More About Our Guest:

Jessi Stout is the owner of Table Rock Pharmacy in Morganton, North Carolina and winner of the 2025 Cardinal Health's Community Leadership Award which celebrates independent pharmacists going above and beyond for their community.

A dedicated advocate for independent pharmacy, Jessi was once uninvolved in politics, has become a strong leader in the fight for PBM reform and combines her role as a local pharmacist with her passion for patient care, ensuring her voice and the voices of her patients are heard in legislative conversations that shape the future of pharmacy.

Table Rock Pharmacy was one of the first pharmacies in North Carolina to offer the yellow fever vaccine and was the only pharmacy in the region offering the REGEN-COV and EVUSHELD injections while they were authorized to treat COVID-19.

Additionally, during Hurricane Helene, Table Rock Pharmacy remained open, despite power outages and fallen trees. Transactions were recorded by hand to ensure patients could still get their prescriptions. At one point, they transported a generator by wheelbarrow to keep critical medication frozen. During this time, Stout also spoke out against audits being performed by Optum Rx. A social media post went viral, and this attention resulted in audits being paused for hurricane-affected areas.

Learn more about Jessi and Table Rock Pharmacy:

Table Rock Pharmacy Facebook

Table Rock Pharmacy Instagram

Table Rock Pharmacy Website

Table Rock Pharmacy TikTok

Table Rock Pharmacy YouTube

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Scotty Sykes – CPA, CFP Twitter

Bonnie Bond – CPA LinkedIn

Bonnie Bond – CPA Twitter

More on this topic:

Podcast: Becoming a Pharmacy Gladiator

Podcast: Pharmacy's Never Ending Story

Podcast: Pharmacy O

Bonus Episode | The Fight for Fair Drug Pricing: PBM Reform and Cost Plus Models with Mark Cuban and Dared Price15 Oct 202500:41:10

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As a pharmacy owner, it often feels like you’re fighting battles against systems designed to work against you.

Few battles loom larger than the fight against Pharmacy Benefit Managers whose opaque practices have chipped away at margins, patient trust, and sustainability for independents.

In this episode, we have two very special guests on the front lines of PBM reform: Dared Price, President of OreadRx and Price Pharmacies and Mark Cuban, legendary entrepreneur and co-founder of Cost Plus Drugs.

Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Mark Cuban and Dared Price to explore how transparent models are reshaping the future of drug pricing and pharmacy benefit management.

We cover:

  • The real impact of spread pricing, rebates, and hidden contracts on pharmacy owners
  • How Cost Plus Drugs is cutting out middlemen to bring transparency to patients and pharmacies
  • Why OreadRx’s transparent PBM model could change the game for independents
  • What a fair reimbursement ecosystem might look like and how owners can prepare

And more!

Stay connected with Dared Price, OreadRx, Mark Cuban and Cost Plus Drugs:  

Dared Price LinkedIn

OreadRx Website

OreadRx Facebook

Cost Plus Drugs Website

Cost Plus Drugs LinkedIn

Cost Plus Drugs Facebook


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More resources about this topic:

Podcast - Pharmacy’s Never Ending Story: PBM Reform Act and Medicare Drug Pricing Changes

Podcast - Pharmacy Ownership Through Time

Podcast – The State of PBM Reform

Reinventing Revenue Streams with Seth Schlegel, Founder of Independent Community Broker Network09 Oct 202500:37:11

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We're seeing an uptick in pharmacies starting their own insurance agencies which can be a great way to get paid for work you're already doing. 

But there's a lot of complexities and compliance elements to consider. 

In this episode, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Seth Schlegel, Owner of Independent Community Broker Network to explore the evolving strategies for generating revenue around insurance consultation in a rapidly changing healthcare environment.

We cover:

  • Maximizing Patient Profit Centers
  • Revolutionizing Patient Care with Low-Cost Solutions
  • Ensuring compliance in offering insurance consultations

More About Our Guest:

Seth Schlegel is the Founder of Independent Community Broker Network and is a healthcare strategist with deep expertise in helping providers reimagine financial and patient models for the modern era. He is passionate about creating sustainable solutions that balance revenue growth with meaningful patient outcomes, ensuring pharmacies and healthcare practices can continue serving their communities for generations to come.

Learn more about Seth and ICBN:

ICBN Website: https://www.myicbn.com/
ICBN LinkedIn: https://www.linkedin.com/company/icbn-independent-community-broker-network/

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Scotty Sykes – CPA, CFP Twitter

Bonnie Bond – CPA LinkedIn

Bonnie Bond – CPA Twitter


More on this topic:

Podcast: Relationships That Scale

Podcast: Becoming a Pharmacy Gladiator

Podcast: The Evolution of Pharmacy Accounting and Tax

People Operation Pillars: Growing Your Pharmacy with Tyler Davis, People Operations Director25 Sep 202500:28:36

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Growing your pharmacy without losing your people along the way can be tricky but not impossible.

On this week’s episode of the Bottom Line Pharmacy Podcast, we tackle one of the most pressing challenges multi-store pharmacy owners face today: People operations at scale.

In this conversation, we have a full crew of Sykes team members featuring Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, Austin Murray, Marketing Director and Tyler Davis, Director of People Operations, to unpack the realities of managing HR in a multi-store pharmacy world. 

We cover:

- Why transitioning to multi-store operations creates new compliance hurdles
- How engagement programs and stay interviews strengthen retention
- Why recognition matters just as much as (or more than) compensation
- Why investing in HR early can be key to sustainable growth
And more!

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Ollin Sykes, CPA, CMA, CITP LinkedIn

The Evolution of Pharmacy Accounting and Tax with Ollin Sykes, President of Sykes & Company, P.A.18 Sep 202500:18:04

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Pharmacy has come a long way and so has pharmacy accounting and tax. 

From handwritten ledgers and neighborhood storefronts to advanced technology, diversified revenue, and expanded clinical services. 

And through all these changes, Sykes & Company has seen it all. 

In this episode, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Ollin B. Sykes, CPA, CMA, CITP,  Founder and President of Sykes & Company, P.A. trace the evolution of independent pharmacy and accounting and tax.

We cover:

- The Sykes difference
- How Sykes' over 4 decades of experience working with pharmacies has shaped the industry
- Technology and it's impact on both pharmacy operations and accounting practices
- New revenue opportunities beyond dispensing prescriptions
And more!

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Ollin Sykes, CPA, CMA, CITP LinkedIn

Business As Usual...Until It Isn't: MDPNP's Impact on 340B with Julie Crozier, CEO of Secure340B05 Feb 202600:25:44

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With Medicare’s Maximum Fair Price (MFP) rebates officially underway and the 340B rebate mechanism on hold, pharmacy owners are left navigating one of the grayest areas the industry has seen in years.

In this episode, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Julie Crozier, CEO at  @secure340b to unpack how MDPNP is colliding with 340B and what pharmacies should be paying attention to right now.

We cover:

  • How MDPNP and MFP rebates are flowing today
  • The duplicate discount problem no one is reconciling
  • Beacon’s role and why future reconciliation risk matters
  • Dispensing fee pressure, CE relationships, and contract implications
  • Practical considerations if TPAs or covered entities push for carve-outs

And more!

More About Our Guest:

As CEO of Secure340B, Julie is responsible for formulating and executing strategic plans and technology to deliver critical and timely intel to 340B stakeholders.

Julie has over 25 years of pharmacy experience including co-founding, growing and leading a pharmacy software company, Macro Helix, which was acquired by McKesson Corp (NYSE: MCK) in 2012.

Julie also has experience in retail pharmacy, long-term care, state Medicaid programs and healthcare revenue cycle. She holds a Bachelor’s in Pharmacy and a Master’s in Pharmacy Administration from The University of Texas at Austin.

Julie serves on the board at Crossroads Community Services, a food pantry, and lives in Dallas, Texas with her husband and 2 daughters.

Stay connected with Julie and Secure340B:

Julie Crozier LinkedIn

Secure340B Website

Secure340B Facebook

Secure340B LinkedIn

Secure340B Instagram


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More resources on this topic:

Podcast - Driving Independent Pharmacy Profitability in 2026

Podcast – The Startup Compounding Pharmacy Playbook

Podcast – Inside the Fight for Compounding: Advocacy, Growth, and Regulation

Leading From the Inside Out with Kelley Babcock, Founder and Creator of Leadership Growth Formula11 Sep 202500:42:09

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Building a thriving team in today's pharmacy landscape starts with you.

But what exactly does good leadership look like? Is leadership a learnable skill that can be developed over time?

In this episode, Scotty Sykes, CPA, CFP® and Bonnie Bond, CPA, MBA sit down with leadership expert Kelley Babcock to explore how effective leadership can make or break independent pharmacies. From self-management to team development, Kelley shares practical strategies that empower pharmacy owners to lead with clarity, energy, and purpose.

We cover:

- Why leadership is an inside job that starts with managing yourself
- How coaching-style leadership can transform team performance
- Strategies for building a high-performing, engaged team culture
- Time and energy management tips for every pharmacy owner
And more!

More About Our Guest:

Kelley Babcock is the Founder of Leadership Growth Formula and has made it her mission to learn the secrets of leadership and share them with independent pharmacists everywhere. Bringing over three decades of proven experience as an in-the-trenches leader of high-performing teams, Kelley has successfully managed $40 million in revenue for a Fortune 500 company and later doubled the revenue of a small business development company while serving as its COO. Under her leadership, that organization also grew its employee base fivefold, a testament to her ability to scale both people and performance.

Beyond her professional achievements, Kelley is proudly married to her husband Tim for 40 years, a devoted mom to two adult children, and a “pandemic puppy parent” to a spirited malti-poo. A Florida native through and through, she combines business acumen with a deep commitment to family and community.

Want to learn more about Kelley and Leadership Growth Formula? Click below to check them out!

Kelley Babcock LinkedIn
Leadership Growth Formula Website
Leadership Growth Formula Facebook
Leadership Growth Formula LinkedIn

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More on this topic:

Podcast: Building a Super Culture in Your Pharmacy

Podcast: Pharmacy Leadership Amplified

Podcast: Becoming a Pharmacy Gladiator

Relationships That Scale With Dr. Amina Abubakar, PharmD, AAHIVP, CEO of Avant Pharmacy and Wellness28 Aug 202500:35:17

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How do you tackle one of healthcare’s biggest challenges from behind the pharmacy counter?

That’s the question at the heart 💙 of this week’s conversation.

In this episode, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, and Austin Murray sit down with rockstar Pharmacist Dr. Amina Abubakar, PharmD, AAHIVP for a compelling discussion on how community pharmacists can step up as frontline advocates in dementia prevention, early detection, and caregiver support.

We cover:

  • Why dementia care is a growing opportunity and responsibility for pharmacies
  • How pharmacists can build relationships that lead to collaborative care
  • The future of pharmacy as a community-centered, problem-solving profession
  • And more!

 
More About Our Guest:  

Amina Abubakar graduated from the Philadelphia College of Pharmacy University of the Sciences in 2005. She is the owner and manager of Avant Pharmacy & Wellness Center formerly known as Rx Clinic Pharmacy in Charlotte, NC, and the founder of the Avant Institute.

She is an internationally recognized award-winning clinical pharmacist, Certified HIV Specialty Pharmacist, a preceptor to UNC Chapel Hill residents and students from several schools of pharmacy. Recently, Amina was bestowed the honor by the National Community Pharmacists Association as 2020’s Independent Pharmacist of the Year and also received the 2020 Bowl of Hygeia from the North Carolina Association of Pharmacists for outstanding service to the community.

She has fostered an environment that showcases the impact of community pharmacists on patient care by collaborating with medical providers and expanding pharmacist-led clinical services in her community. Her desire to help others advance the pharmacy profession inspired her to found the Avant Institute to offer training to pharmacies across the country on the practical application of clinical pharmacy services through developing sustainable physician collaborations.

Currently, she shares her passion for pharmacy advancements with pharmacists, patients and policy makers all over the country through Pharmacogenomics. She was invited to the White House Office of Science and Technology Policy and to the FDA to discuss the role of pharmacists in pharmacogenomics.

Stay connected with Amina:

Amina Abubakar LinkedIn

Avant Pharmacy and Wellness Website

Avant Pharmacy and Wellness Facebook

Avant Pharmacy and Wellness LinkedIn

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More resources:

Podcast: Elevate and Collaborate

Podcast: Pharmacy’s Never Ending Story: PBM Reform Act and Medicare Drug Pricing Changes

Podcast: Pharmacy Ownership Through Time

Pharmacy Ownership Through Time With Dr. Bill Osborn, PharmD, President of Osborn Drugs21 Aug 202500:35:25

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How do you grow from one pharmacy to 32...and still sleep at night?

That's a question unicorn pharmacy owners can answer and this week we're joined by one!

In this episode, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA and Austin Murray sit down with Bill Osborn, President at Osborn Drugs and pharmacy industry veteran, for an unscripted, insightful conversation that spans decades of wisdom, wit, and work ethic.

From navigating PBM reform and workforce shortages to embracing AI and technology, we jump into the "Pharmacy Time Machine" to discuss:

- The evolving role of AI and automation in pharmacy
- How Bill built a 32-store network rooted in local ownership
- Partnership structures, buy-sell agreements, and long-term sustainability
- And more!

More About Our Guest: 

Bill Osborn is President of Osborn Drugs, Inc. and started working in the pharmacy in different capacities since the age of 13.

A Miami OK native, Bill graduated from Miami High School (1978) and received his Associates degree (1980) from NEO A&M College. He obtained his Bachelor (1984) and Doctorate of Pharmacy (2003) from the University of Oklahoma.

He currently serves as co-chair of Unify Rx and is on the board of AlignRx. Bill also serves on the board of directors of Surescripts, LLC, the Premier Value Alliance, and First National Bank of Miami.

Bill served a 10-year term on the Oklahoma State Board of Pharmacy and is a current member of the Oklahoma Pharmacists Association and the American College of Apothecaries. Bill is a graduate of University of Oklahoma College of Pharmacy.

Connect with Bill Osborn and Osborn Drugs:  

Bill Osborn LinkedIn

ProRx Website

Osborn Drugs Website

Osborn Drugs Facebook

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More Resources on these Topics:

Podcast – The One Big, Beautiful Bill

Podcast - Momentum on the Hill: Protecting Independent Pharmacies Through Advocacy

Podcast - PBM Reform Act and Medicare Drug Pricing Changes

Pharmacy Leadership Amplified with Dr. Hashim Zaibak, PharmD, Founder and CEO of Hayat Pharmacy14 Aug 202500:31:48

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Technology, retaining talent, filling needs in your community. 

We cover it all and more in this sit down with Dr. Hashim Zaibak, PharmD, Founder and CEO of Hayat Pharmacy.

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP®, and Bonnie Bond, CPA, sit down with Hashim Zaibak, PharmD, to discuss:

- The future of AI in pharmacy
- Why communication is the most underrated hiring skill
- The hidden impact of pharmacy deserts on urban communities
- And more!

More About Our Guest:

Hashim Zaibak is the Founder and CEO of Hayat Pharmacy, an independent pharmacy with over 20 locations serving the Milwaukee area. 

Dr. Zaibak started his career as a pharmacist in 1999 after graduating from the University of Illinois‐Chicago. With over fifteen years of experience, he has seen the industry from multiple vantage points.

Aside from Hashim’s experience, he is well known as a helpful educated medical counselor. He dedicates time to giving health education presentations and teaching patients proper medication administration. 

Dr. Zaibak has over six years of experience as a Clinical Instructor to help train pharmacy students from six pharmacy schools in the Wisconsin and Illinois area (Concordia University, Rosalind Franklin University, University of Wisconsin, University of Illinois, Midwestern University, and MCW School of Pharmacy). As recognition of Hashim’s excellent service to the community, he was named the 2014 Pharmacist of the Year by Pharmacy Development Services and Health Mart’s 2014 Pharmacy of the Year.

Connect with Hashim Zaibak and Hayat Rx below: 

Hashim Zaibak LinkedIn

Hayat Pharmacy Website

Hayat Pharmacy Facebook

Hayat Pharmacy Instagram

Hayat Pharmacy LinkedIn

Hayat Pharmacy Twitter

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Scotty Sykes – CPA, CFP Twitter

More Resources on these Topics:

Podcast – The One Big, Beautiful Bill

Podcast - Momentum on the Hill: Protecting Independent Pharmacies Through Advocacy

Podcast - Building a Super Culture in Your Pharmacy

Becoming a Pharmacy Gladiator with Dr. Jay Phipps, PharmD, MBA and Greco De Valencia, VP of Pharmacy07 Aug 202500:40:07

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Technology, retaining talent, filling needs in your community. 

We cover it all and more in this sit down with Dr. Hashim Zaibak, PharmD, Founder and CEO of Hayat Pharmacy.

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP®, and Bonnie Bond, CPA, sit down with Hashim Zaibak, PharmD, to discuss:

- The future of AI in pharmacy
- Why communication is the most underrated hiring skill
- The hidden impact of pharmacy deserts on urban communities
- And more!

More About Our Guest:

Dr. Jay Phipps is a Pharmacy Gladiator, Pharmacy Doctor, Founder, Entrepreneur President, and CEO with over 29 years of experience in pharmacy. 

At Phipps Pharmacy, Dr. Jay leads a team of dedicated and professional Pharmacy Doctors and technicians who provide personalized and high-quality care for patients. Phipps Pharmacy, Inc. is an independent pharmacy with 5 locations in Tennessee and Mississippi. Dr. Jay is also the President and CEO of PhippsCare that focuses on Pharmacy Doctor provided healthcare and Health Insurance Solutions who specializes in medical and pharmacy plans for seniors. 

Dr. Jay currently serves on multiple Boards of Directors and committees on the national, state, and local levels. He has served as the American Pharmacist Association-Academy Students of Pharmacy National President, on the APhA Board of Trustees, President of the Tennessee Pharmacists Association (TPA), on the Board of Directors for TPA, Chair, Tennessee Pharmacy Research Education Foundation, Co-Chair, Carroll County Drug Prevention Coalition and a District 8 County Commissioner. 

Dr. Phipps received a Doctor of Pharmacy degree from The University of Tennessee Health Science Center, where he also completed a residency in Drug Information and Pharmacotherapy and is currently pursuing an MBA with a major in Leadership and Strategy from the #1 ranked online MBA program at Indiana University - Kelley School of Business.  Dr. Phipps plans to graduate in the fall of 2024. 

Connect with Dr. Jay Phipps, PharmD, MBA and Greco De Valencia below:

Jay Phipps LinkedIn

Pharmacy Gladiator Website

Pharmacy Gladiator Instagram

Pharmacy Gladiator TikTok

Pharmacy Gladiator Twitter (X)

Greco’s LinkedIn

Live Oak Bank Website


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Podcast – The One Big, Beautiful, Bill

Podcast - Momentum on the Hill: Protecting Independent Pharmacies Through Advocacy

Podcast - The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy

Pharmacy’s Never Ending Story: PBM Reform Act and Medicare Drug Pricing Changes with Doug Hoey, NCPA31 Jul 202500:31:25

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H.R. 4317, PBM transparency and Medicare drug pricing...The legislative landscape is shifting fast, and if pharmacy owners want a sustainable future, advocacy can’t be optional.

So where do things stand and what’s next?

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP®, and Bonnie Bond, CPA, sit down with B. Douglas Hoey, CEO of the NCPA, to discuss:

- What the PBM Reform Act means for pharmacy reimbursement
- How Medicare drug pricing changes will impact your margins
- Why advocacy doesn’t stop after a legislative win

And more!

More About Our Guest:

Douglas Hoey is the Chief Executive Officer of the National Community Pharmacists Association. NCPA represents the owners of nearly 20,000 pharmacy small businesses who’s pharmacists provide prescription dispensing services and help fill primary care gaps. The majority of these pharmacies are located in areas the CDC ranks as “high” or “very high” on the Socially Vulnerable Index. Consumers consistently rank community pharmacies as the top-rated pharmacies in the country. 

Hoey is a licensed pharmacist in Oklahoma, Virginia, and Texas and practiced in community pharmacies including his family’s pharmacy before coming to NCPA. He is widely quoted by media as an industry expert on community pharmacy payment and practice issues. Hoey also developed and taught pharmacology courses at George Washington and Marymount universities. 

He is President of the World Pharmacy Council, co-Chairman of the Board of Directors for Surescripts, Chairman of the NCPA Innovation Center, and co-Chairman of the CPESN-USA Board. 

His pharmacy degree is from the University of Oklahoma and his MBA is from the Oklahoma City University. 

Learn more about Doug and the NCPA:

Doug Hoey LinkedIn

NCPA Facebook

NCPA Instagram

NCPA LinkedIn

NCPA YouTube

NCPA Twitter (X)

NCPA Website

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More Resources on these Topics:

Podcast – The One Big, Beautiful Bill

Podcast - Momentum on the Hill: Protecting Independent Pharmacies Through Advocacy

Podcast - The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy

The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy With Dr. Steven Hoffart, PharmD24 Jul 202500:31:00

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One of the strongest forces shaping the future of independent pharmacy right now is advocacy.

Many pharmacists however still underestimate their power to influence policy and protect their profession.

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP®, and Bonnie Bond, CPA, sit down with Dr. Steve Hoffart, PharmD, FAAFM and Owner at Magnolia Pharmacy to share real-world experiences from the front lines of pharmacy advocacy.

This episode covers:

  • Why advocacy is a critical skill for today’s pharmacists
  • Building relationships with legislators to drive meaningful change
  • How compounding and wellness tie into a broader advocacy mission
  • Overcoming PBM challenges through collective action

More About Our Guest:

Steven C. Hoffart, PharmD, received his Bachelor of Science in Pharmacy with highest honors in 1994 and a Doctorate in Pharmacy from the University of Texas at Austin in 2000. He also holds a board certification and fellowship through the American Academy of Anti-Aging (A4M).

In November of 2002, Dr. Hoffart saw a need for a more personal pharmacy that could make an impact in the community on a larger scale. Magnolia Pharmacy strives to best work with the "triad." The triad is a strong working relationship between the patient, physician, and pharmacy to solve medication problems and provide real solutions for patients to achieve better health and wellness. Cultivating this working relationship has ultimately produced a unique pharmacy experience for each Magnolia Pharmacy patient.

Since 2002, Dr. Hoffart has received numerous awards and recognition for his dedication to the pharmacy profession.

Dr. Hoffart is also a member of The International Academy for Compounding Pharmacists (IACP), National Community Pharmacists Association (NCPA), American Pharmacies buying Co-op (APRx), and the Professional Compounding Centers of America (PCCA). Always striving to achieve excellence, Magnolia Pharmacy is one of only a few dozen pharmacies in the state of Texas to be accredited by the Pharmacy Compounding Accreditation Board (PCAB).

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More Resources on these Topics:

Podcast – The One Big, Beautiful Bill

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SERIES: Master The Margin | Ep. 7 | Life in the Tax Lane: The Right Vehicle Strategy for Your Pharmacy18 Jul 202500:07:44

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To lease or not to lease…or to purchase? 

When it comes to getting a new vehicle for the pharmacy, one of the most common questions we get asked from owners is “should I lease or should I purchase a vehicle?” 

In this episode of Master The Margin, Scotty Sykes, CPA, CFP and Kathy Blanchard, Senior Pharmacy Accountant break down this question and what it means for your tax strategy including:

  • Why leasing might limit your tax strategy
  • How purchasing a vehicle can unlock large write-offs
  • The critical importance of mileage logs and business-use documentation
  • How a separate delivery LLC could protect your pharmacy from liability
  • And more! 

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More resources about this topic:

Podcast - One Big, Beautiful, Bill: What the New Tax Proposal Means for Pharmacy Owners

Podcast - Master The Margin: 2025 Tax Outlook

Webinar - Tax Cuts and Jobs Act of 2017: Pharmacy Impact and §199A

Blog – Tax-smart Depreciation on Pharmacy Buildings and Equipment

Blog – Maximize Pharmacy State and Local Tax Deductions (SALT)

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