Let’s explore the relentless evolution of social media with a fresh perspective from Chloe Parry, Content Marketing Executive at Carden Park Hotel.  We delve into the challenges posed by constant platform changes and algorithm shifts, offering practical strategies for individuals and businesses to stay ahead in 2024. Chloe shares her actionable tips to actually get […]

Let’s get this straight. There isn’t a pricing crisis in the beauty industry. There is a major pricing problem, but it’s not a crisis.  It’s not just suddenly happened, even though some scaremongerers would have you believe it has. In this episode, I’m going to solve your biggest issues, mistakes and hang ups around pricing.  […]

We tell our kids the magic word is “please”.  However, “please” won’t get you very far in business.  There’s a different magic word you want to use if you want those gaps in your appointment book to be a thing of the past. Because, once you hear it . . . and understand the power […]

You can barely move in the salon and beauty Facebook Groups for one question at the moment … Should you charge the additional PPEs and cleaning costs to your clients? There’s a lot to think about as it turns out within this one question and LOTS of different opinions, about whether you should or shouldn’t […]

Bit of a different episode of The Beauty Business Podcast this week, we’re talking about how we can bounce back after experiencing something devastating in our business that does not only affect our business but our mental health as well. Sound familiar? Joining us in this episode is multi award-winning beauty business owner, Sam Pearce, […]

Prepare to be inspired by the journey of our special guest this week from the UK Lash Industry. So many people have suggested to me that I should have this guest on the show so I just had to get her on. I mean . . . who am I to disappoint? So joining us […]

Welcome to Part 3 in our Website Mini-Series and today is the one you’ve been waiting for . .  This time we will be tackling the most asked question of all when you are planning to build a website for your beauty business – What’s the BEST website software to use? Several factors come into […]

We are on our second episode for the Website Mini-series where we will be highlighting the benefits of having a website for your beauty business. Last week, we were able to pinpoint the importance of having a website especially for beauty business owners so this week, we will focus on bagging the coveted spot of […]

Welcome to our latest mini-series all about websites. Our next few episodes are focusing in on this greatly over looked aspect of your business. With the influx of social media apps here and there, websites are now being neglected or worse – forgotten.  But do you know that over 80% of people check out your […]

Welcome to our “unexpected” podcast episode  . . . this was actually scheduled for a later date as our special guest was supposed to be hosting a huge event in the US. However, you may have noticed the global pandemic bappening right now! Bad news for the event, but good news for us as we […]

Already know you want the plan? Go straight to the download Are the news reports and expert opinions about the situation we are in right now driving you crazy? Well we can’t ignore what’s happening around us, but this episode is about alleviating that anxiety, PLANNING instead of panicking.  This is a very short episode […]

First it was actual wildfires in Australia, now it’s a virus spreading like wildfire, 2020 is clearly been sent to challenge us.  We are faced with this crisis right now and we are all wondering how we can keep our business afloat while on lockdown or in quarantine, especially when your business require physical contact […]

  Darn it . . . I missed a week there on the podcast, but I have a really good reason . . . I was busy preparing for The Beauty Business Boot Camp March Edition which is taking place this week. If you are taking part already then please share how much fun we are […]

Whatever your feelings about AI, it’s here now, and it ain’t going nowhere! But beyond writing your social media posts for you and helping you with your grammar, is there really anything AI can do for your business? Until now, I’d argue the answer was no. But I’ve discovered something truly amazing. Skincare-focused tech that […]

Quick announcement . . . the much-awaited Beauty Business Boot Camp is BACK for March 2020! Due to our amazing results in January and no small amount of public demand, I am opening the doors again to every spa and salon owner wanting to quickly learn about how to get more clients, more revenue plus […]

If you thought part one ended on a cliffhanger like your favorite TV series, here’s Part Two as promised!  Continuing our conversation about how to change our perception about difficult conversations and how we can approach it effectively. This time we really are getting into the conversations themselves, for when there is no other option […]

It’s a two parter . . . that’s how good this episode is, so good we had to make it two episodes! Meet our first guest for 2020 . . . an outstanding HR professional with over 25 years of experience and also the author of the bestselling book, “FIRE WELL: How To Fire Staff […]

In this 80th episode of The Beauty Business Podcast, let’s dive into what rebooking really means for your business while identifying the reasons why your clients aren’t rebooking plus we take a look at the benefits of having your clients coming back more and more often that most people overlook.  I will also be sharing […]

Hello 2020 from The Beauty Business Podcast . . . if you are wondering why we took an extended break over December and January then you’d better listen to our first episode this year . . . I’ll let you in on the amazing things that have already happened this year like the Beauty Business […]

Merry Christmas and Happy New Year. . . a little in advance as I know you are hustling for the holidays. ( More revenue…yay! ) Wow . . .can you believe it, 2020 is just a few days away.  . . What would you like to achieve next year? Will 2020 be any different from […]

As we bid farewell to November. . . here’s an episode to kickstart my favorite holiday. . . Christmas! I am officially starting the holiday season with a Christmas related episode. . . (cue in some Christmas jingles). If you are wondering why I named this episode as a.k.a The Alternative Christmas Episode. . . […]

EDITED ON PAGE: WANT TO GET MORE REVIEWS: Steal my script . . . https://beautybusinesssecrets.co/review-script Welcome to another episode of The Beauty Business Podcast and this one’s a little bit different. While I love giving out practical and actionable tips or advice to make your business better. . . let’s get into some #RealTalk for […]

Welcome back to our regular Podcast episode and to cap off last week’s 8-episode marathon in support of the National Spa Week, here’s another inspiring episode you should listen to. . . Recently, I was at the Good Spa Awards and had immensely enjoyed seeing spas who got recognized for their hard work. Plus last […]

Today’s the final part of our special podcast episodes supporting National Spa Week here in the UK! How time flies and really hope you’ve learned a lot. Today on the show we are looking closely at a particular topic that is  . . well still very much a taboo. Money is not something you casually […]

Whether you’re starting out or just trying to get your existing business a bit more organized, writing a business plan is the perfect way to clearly outline how your business will operate, declare goals, and set out a strategy to reach those goals over the next 12 months. But a lot of business owners don’t […]

Welcome back to another special edition of the show. This is part SIX in a special series supporting national spa week here in the UK which takes place from the 4th to the 10th of November 2019.  Today on the show we are delving in to the subject of Leadership within an organisation specifically within […]

Welcome back again for another special edition of the show. This is part FIVE in a special series supporting national spa week here in the UK which takes place from the 4th to the 10th November 2019.  Our episode today will tackle Business Health  . . . what on earth is that? My special guest […]

Welcome to the part four of The Beauty Business Podcast’s special series supporting National Spa Week here in the UK which takes place from the 4th to the 11th November 2019.  In this episode, we will be talking about the importance of Commercial Health and Workplace Wellness Strategies. Joining us today is my special guest […]

Whenever you book a hotel, you look for the star ratings right? The ratings allow you to know which hotel has the best services or amenities with one as the lowest and five as the highest. Who wouldn’t want a 5-star hotel experience? The same goes with spas and they call them as Bubble Ratings […]

Hello to day three of our special series of the Beauty Business Podcast episodes supporting National Spa Week and this year’s topic, 2019 if you are listening to this in the future, which is Wellness In the Workplace.  Like I said in the title there . . . today’s topic is Recruitment and Retention. Unless […]

This is the second part in a special series supporting National Spa Week here in the UK, which takes place from the 4th to the 10th November 2019.  Today we will be talking about the importance of looking after, and looking out for, your own physical health at work and also the physical health of […]

Welcome to a very special edition of the show. This is the first part in a special series supporting National Spa Week here in the UK which takes place from the 4th to the 10th November 2019.  Today we are talking about the importance of looking after . . and looking out for . . […]

Sure . . . you should already be planning for 2020, but I’m not quite done with 2019 yet and neither should you be. You see I firmly believe that in the last two months of the year in the beauty and spa world, you can add around one third or up to  half your […]

As a beauty business owner, you take on various roles but the one that salon and spa owners find the most challenging . . getting their staff or team to do what you want them to do.  Having your own staff or team realise your vision for your business in todays world requires a special […]

2019 ends in just three months . . . that’s another decade gone and I have a special treat just for you! But before I tell you more about that. . . (keeping you in suspense) I’d like to ask how your social media is going? . . . and when I say that, I’m really asking […]

I admit it, I was wrong! I’m changing my advice regarding mass marketing events such as Black Friday and Cyber Monday. …because, if you can’t beat ’em, join ’em! In recent years, they have become synonymous with excessive discounts, resulting in significant potential business revenue losses if you’re not careful. And that’s why I’m not […]

Welcome back to our Mini Retail Sales Series . . . again! This fourth, slightly delayed, installment will all be about how to design a retail display that will not just dazzle your clients, but compel them to buy as well! I can’t stress enough the importance of having a retail display on your spa […]

Confidence is important to every beauty business owner and this is something they often struggle with.  We are always dealing with our clients and our staff so this is sort of a skill that we need to improve on. If you are not confident or sure about your treatment or products then you won’t be […]

It’s good to be back again and I hope you didn’t miss me too much? I have been quite busy for the past few weeks, I’ll tell you more about why on this episode, but before I get ahead of myself. . . let’s have some #RealTalk. One of the things you don’t get told […]

If you’re looking at the episode title and thinking that creating a business plan isn’t for you or it’s not really necessary well let me tell that you are wrong on both accounts. Starting and running a business can certainly be difficult, but if you have a plan or “blueprint” then you have a path […]

Today’s episode of The Beauty Business Podcast is actually spelled F-U-N because I am joined by one of my favourite people in the whole world . . . Rachel Perry! Rachel is a VERY successful business woman in her own right and these days she spends a good amount of her time teaching other business […]

We’re on the third installment of the Stock and Retail Mini-series of The Beauty Business Podcast and today we will be talking about “The Client Journey.” What has that got to do with stock and retail I hear you ask? The fact is that most therapists and aestheticians still fear the thought of “selling” their […]

We are now on the second part of the Retail Sales Mini Series of The Beauty Business Podcast. This week, we will be talking about something sexy. . . like Stock Management! I know… I know… Whenever you hear stock management, I am sure you are imagining something boring like a lecture but this shouldn’t […]

Finally. . . the much promised, much anticipated mini-series all about products is here! To kick things off I am joined again by a good friend of mine and the queen of salon and spa retail sales Daniela Woerner. We’re talking about why retail sales are important to your spa or salon in 2019 because […]

Are you leaving money right there on your reception desk? Sorry to say but yes. . . Without having to spend any real money, there are several factors that can seriously affect your beauty business that take place in your reception area. It’s actually under your nose but, because you are busy and spend most […]

Do you struggle to get the BIG stuff done? You know . . the things that are going to move you forward in your business, reach your goals . . . make a difference? Or does the day-to-day work simply prevent you from making progress . . . how do you move past that? Generally […]

Welcome to this collaboration edition of the Beauty Business Podcast, with refreshing twist from my usual episodes. This week, I am thrilled to share with you to one of the most valueable tools I have ever developed for building a successful business – the Seven Day Booking Boost.  A few years back we transformed it […]

Out outlooks and opinions are shaped by our environments and what we experience and this is one of the many reasons for the “Generation Gap.” But what is the generation gap these days, what makes a “millennial” different to a “Generation Z” and what’s all this about “Snowflakes”? This shortening of the generations, but rapidly […]

“A penny saved is a penny earned.” Heard of this common saying? Well, it is actually true.. So imagine saving more than a penny. . . how about £5,000 in a single year? How does sound to you? I am sure you can think of a lot of things you’d rather spend that money on […]

Finally… the hiatus of The Beauty Business Podcast is OVER and I am back with another episode . . . I have been busy with events recently … attending, speaking, sorting out plus the recent launch and intake of salon owners in to my Beauty Client Accumulator program! (If you haven’t heard of it yet […]