Host Sandy Vance is behind the mic in this episode with Chris Chang, CEO and Co-Founder at GradientAI. Have any questions for Chris? Reach out via email or check out their website.

They explore why GradientAI focuses specifically on the healthcare industry and how its innovative solutions are enhancing patient care and operational efficiency. They also address common concerns surrounding AI adoption and share exciting use cases and future developments. Listen in as Sandy and Chris navigate the intersection of GradientAI and AI in healthcare, revealing the potential to reshape the future of medicine.

GradientAI enables enterprises to automate their complex data workflows using its AI-powered data-reasoning platform. They work with many integrated care providers and health tech companies to power processes across the organization, from medical note auditing to the improvement of care to patients, benefit management, claims processing, and data reconciliation. 

Enterprise AI automation in healthcare, powered by Nightingale - a domain-specific model designed specifically for healthcare.

• Why GradientAI Focuses on Healthcare and the Benefits of AI in Healthcare
• How GradientAI Helps the Healthcare Industry
• Pros and Cons of Workflow Tools That Limit Information in Healthcare
• The Transformative Technology of AI in the Healthcare Industry
• Use Cases, Trials, and Development of AI in Healthcare
• Addressing Concerns of Those Wary About AI in Healthcare
• The Future of GradientAI and AI in Healthcare

Chris is the Co-Founder and CEO at Gradient, who most recently led Studio AI at Netflix and was an architect of early domain expert LLMs for content production and intelligence. Prior to joining Netflix, Chris held a variety of leadership roles at Pinterest, Opendoor, and Meta. Chris started his career in finance and holds a dual bachelor's degree in computer science and business and a master's degree in computer science from UPenn.

In this conversation, Sandy Vance speaks with Pratap Khedkar, CEO of ZS, about the pressing issues in healthcare, particularly the scarcity of providers and the potential of AI to create healthcare abundance. They discuss the gaps in the current healthcare system, the global provider shortage, and the role of AI in addressing these challenges. Khedkar emphasizes the importance of trust in AI, the need for regulatory frameworks, and shares real-world use cases of AI improving patient care and clinical trials. The conversation concludes with a look ahead to ZS's vision for the future of healthcare and the integration of AI.

In This Episode, they talk about : 

• ZS aims to improve life through healthcare innovation.
• Healthcare gaps are widening, leading to patient dissatisfaction.
• AI can help bridge the gap between data and human capability.
• The US faces a significant shortage of healthcare providers.
• Trust in AI is a major barrier to its adoption in healthcare.
• AI can predict patient drop-off rates for medications.
• Regulatory frameworks are needed for AI in healthcare.
• Collaboration between public and private sectors is essential for AI standards.
• AI tools can enhance the patient experience and reduce burnout.
• The future of healthcare will involve a synergy between humans and AI.

A little about Pratap:

Pratap was elected CEO of ZS in July 2021. Prior to this, he led the firm’s global pharmaceuticals practice for nine years, as well as a practice focused on the dynamics of healthcare ecosystems. He founded and led its advanced data science capability track, which focuses on AI.

About Lynne Chou O'Keefe:

Lynne Chou O’Keefe is the Founder and Managing Partner of Define Ventures, an early stage venture capital firm focused on investing in digital health companies redefining healthcare. Define Ventures focuses on incubation, seed, Series A, and Series B-stage digital health startups (www.definevc.com). Lynne has partnered with entrepreneurs to help them build category-defining digital health companies, such as Livongo (NASDAQ: LVGO), HIMS (NASDAQ: HIMS), Unite Us, etc. Previous to Define Ventures, Lynne’s experience includes both healthcare operating, investing, and finance roles. Previously, she was a Senior Partner at Kleiner Perkins, focused on digital health and connected devices early-stage investing. Before joining Kleiner Perkins, Lynne worked at Abbott Vascular and Guidant in multiple roles, launching over ten product families in the US and internationally. Lynne was responsible for building the global commercial strategy and therapy development, as well as playing a key role in the clinical, reimbursement, and operational strategy for these therapies. Earlier in her career, Lynne worked at Apax Partners with a focus on software venture capital investing. In addition, Lynne worked at Goldman Sachs in the Mergers and Acquisitions group and worked on multiple multi-billion dollar acquisitions and sell-side transactions in various industries. Lynne has been named WSJ’s Women in Venture Capital to Watch in 2020. Lynne earned a Bachelor of Science degree in Industrial Engineering from Stanford University and an M.B.A. from Harvard Business School.

Things You’ll Learn:

• Define Ventures leverages a founder-centric approach to provide strategic insights and partnerships that empower their portfolio companies with an unfair advantage in the digital health market.
• With $800 million in AUM and partnerships with about 24 companies to date, Define Ventures has become a significant player in the Silicon Valley startup ecosystem, emphasizing strategic insights and a deep understanding of the healthcare industry.
• It is important to be a supportive and empathetic partner to founders. 
• Define Ventures offers strategic insights and an 'unfair advantage' by leveraging partnerships with providers, payers, and employers to transform the industry and support founders on their journeys.
• The striking a balance between growth and profitability with portfolio companies and believes the next 48 months will be dynamic for healthcare ventures.

Resources:

• Connect with and follow Lynne on LinkedIn.
• Learn more about Define Ventures on their LinkedIn and website. 

About Larissa D’Andrea:

Larissa D’Andrea is the Global Vice President of Impact at ResMed, an organization striving to improve quality of life, reduce the impact of chronic disease, and lower costs for consumers and healthcare systems in more than 120 countries. Her goal at ResMed is to bring significant leadership experience to the patient-centered healthcare space and advance ResMed’s focus on impacting over 250 million lives through its 2025 strategy. Larissa has spent 25 years in healthcare, and her portfolio encompasses enterprise ESG stewardship, government affairs, clinical advocacy, and patient advocacy. She is a graduate of the San Diego University Law School and completed her Bachelor of Science degree in Biology.

Her professional passion for the patient, health equity, and access led her to start and lead two organizations focused on social impact, Art into Activism and Hard Knock Productions, which have delivered on many projects in the past period and have a full range of activities on the runway for 2023. Larissa believes that storytelling fosters understanding, empathy, and inspires change, whether in self-care, relationships, or policy decisions. Authenticity is key.

Things You’ll Learn:

• A patient-centric approach should include patients, clinicians, and caregivers to provide holistic and effective care.
• Empowering individuals with information and engaging them in their healthcare decisions leads to better outcomes and improved health.
• Patients can drive positive changes in healthcare by sharing their experiences.
• Health involves not only medical care but also the well-being of our physical, mental, and emotional aspects.
• Collaboration between individuals and healthcare organizations is crucial to collectively working towards better outcomes in healthcare.

Resources:

• Connect with and follow Larissa D'Andrea on LinkedIn.
• Follow ResMed on LinkedIn.
• Visit the ResMed website here.

In the dynamic world of weight loss, Weight Watchers, now rebranded as WW, has long been a prominent figure, dedicated to science-backed methods that promote sustainable weight management.

However, the weight management landscape is experiencing notable shifts, that are reshaping the way individuals perceive their health and weight.

In this discussion hosts Dr. Gautam Gulati and Dr. Jessica Shepherd are joined by two distinguished experts in the field of weight loss.

Dr. Gary Foster, the Chief Scientific Officer at WW, brings a wealth of knowledge in obesity research and a deep commitment to scaling science-validated approaches for sustained weight management.

Dr. Spencer Nadolsky serves as the Medical Director at WW and is a fervent advocate of telemedicine. He played a pivotal role in developing "Sequence," an online weight management program that Weight Watchers acquired in April 2023.

The discussion walks listeners through the behavior changes, patient empowerment, and obesity-related stigma that need to be addressed for a more comprehensive and compassionate approach to treatment.

Listen in as Dr. Foster and Dr. Nadolsky discuss the multifaceted aspects of obesity treatment and explore the evolving landscape of individualized and science-proven methods for sustainable weight management and improved health.

About Dr. Gary Foster

Gary Foster, PhD is a clinical psychologist, obesity researcher and behavior change expert. He also serves as the Chief Scientific Officer at WeightWatchers and is an Adjunct Professor at the Perelman School of Medicine at the University of Pennsylvania. Previously, he was the Founder and Director of the Center of Obesity Research and Education and Laura Carnell Professor of Medicine, Public Health and Psychology at Temple University in Philadelphia, where Gary is based.

Gary has authored more than 250 scientific publications and four books on the causes, prevention and treatment of obesity. He has received numerous honors including President of The Obesity Society, the Atkinson-Stern Award for Distinguished Public Service from The Obesity Society, and the George Bray Outstanding Scientific Achievements Award in Obesity Research from the American Society for Nutrition. His most recent book, The Shift: 7 Powerful Mindset Shifts for Lasting Weight Loss, is a national bestseller.

At WeightWatchers, Gary leads the Science Team and is a member of the Leadership Team.    

About Dr. Spencer Nadolsky

Spencer Nadolsky, DO, is an obesity and lipid specialist physician with a passion for improving patient outcomes through innovative solutions. As the Medical Director for WeightWatchers, Dr. Nadolsky supports the WW clinical program research and development, bringing his knowledge and expertise from the field alongside his experience scaling Sequence, the online comprehensive chronic weight management program and telehealth platform which was acquired by WeightWatchers in April 2023. Dr. Nadolsky is committed to research and development, informing science-backed program creation to transform the way weight management is delivered to individuals in support of their overall health. With a background in telemedicine and fitness coaching, Dr. Nadolsky brings a unique perspective to the digital healthcare space.

Topics Covered

• The shift away from unsustainable fad diets to more holistic and sustainable weight management approaches
• How scientists are leveraging positive psychology, cognitive behavioral therapy, and mindset changes to improve the weight loss journey
• How WW is addressing the stigma associated with obesity by challenging societal biases and advocating for a compassionate and informed approach
• The significance of maintaining an "adiposity-based" approach to addressing the root cause of obesity
• Advancements in obesity treatment with the introduction of GLP-1 medications that offer substantial weight loss and minimal side effects
• The efforts to raise awareness about the biological factors influencing weight gain
• The WW program's key components, including a points-based food system, activity, mindset, and sleep, provide science-based guidance for healthy habits

Connect with Dr. Gary Foster

Dr. Foster on LinkedIn

Dr. Foster on X

Connect with Dr. Spencer Nadolsky

Dr. Spencer Nadolsky

Dr. Nadolsky on X

Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd

HLTH

Dr. Gulati on X

Dr. Gulati on LinkedIn

Dr. Jessica Shepherd MD

Dr. Shepherd on X
 

Resources

Weight Watchers (WW)

The Shift by Gary Foster, PhD 

About Jean-Claude Saghbini:

Jean-Claude Saghbini is a technology and engineering leader at Lumeris, focusing on improving healthcare outcomes and reducing costs in value-based care. With over 15 years of healthcare experience, he's dedicated to integrating technology into clinical workflows seamlessly.Before Lumeris, he served as the Chief Technology Officer (CTO) for Wolters Kluwer Health, leading AI innovation and clinical support solutions. He also worked as the General Manager and CTO at Cardinal Health, where he developed RFID solutions to enhance patient safety, clinical documentation accuracy, and operational efficiency. Jean-Claude holds multiple healthcare technology patents, and he has a strong educational background, including a Master's degree from MIT and a Bachelor's degree from the University of Massachusetts, Dartmouth. He serves on various boards.

Things You’ll Learn:

• Technology is the foundation of value-based care. In order to succeed, healthcare organizations need access to vast amounts of data and the ability to derive actionable insights from it. 
• Technology plays a central role in aggregating, normalizing, and analyzing this data to improve quality and reduce costs.
• Generative AI, the latest frontier in AI technology, has the potential to revolutionize care delivery. From automating routine tasks to understanding messy data and extracting meaningful insights, generative AI can empower healthcare professionals to make faster and more informed decisions.
• While the benefits of AI are promising, it's crucial to have appropriate Guardrails in place to ensure quality and safety. 
• Organizations must keep physicians and clinicians in the driver's seat while leveraging AI to automate tasks, improve efficiency, and enhance patient satisfaction.

Resources:

• Connect with and follow Jean-Claude on LinkedIn.
• Follow Lumeris on LinkedIn.
• Visit Lumeris on their Website.

About Mariya Filipova:

Mariya Filipova, MBA Chief Innovation Officer, CareQuest Innovation Partners. Mariya is a member of the CareQuest Institute leadership team and serves as chief innovation officer of CareQuest Innovation Partners, the for-profit affiliate of CareQuest Institute. In her role, she oversees innovation, incubation, and investment activities aimed at developing solutions that advance oral health access, equity and integration for underserved populations. 

Formerly, Vice President of Innovation at Anthem Inc, Mariya led efforts in scaling emerging technologies and new business models to accelerate Anthem’s transformation to a digital-first enterprise. Mariya’s vision and leadership in these areas resulted in the development of several breakthrough solutions and programs including the $5 million XPRIZE Rapid COVID-19 Testing competition, in partnership with seven Blue Cross Blue Shield Plans, to identify and validate fast, frequent, cheap, and easy-to-use testing solutions for SARS-CoV-2 and Anthem’s Digital Data Sandbox —the largest, certified de-identified commercial data set

About Maria Ryan:

Maria Emanuel Ryan, DDS, Ph.D. is Executive Vice President and Chief Clinical Officer at the Colgate-Palmolive Company where she provides oversight and leadership to dental and dermal clinical organizations, knowledge management, and scientific communications teams. Dr. Ryan previously served as Professor and Chair of the Department of Oral Biology and Pathology at Stony Brook University where she was actively involved in teaching, clinical practice, and research. She is the Past President of the American Association for Dental, Oral, and Craniofacial Research (AADOCR) and has served on many academic and foundation boards. Dr. Ryan has received numerous awards including NIH National Research Service Awards and a Physician Scientist Award. She received an achievement award from the American Dental Association and was the first recipient of the Victress Health Award to recognize her educational and research efforts in the area of women’s health. Dr. Ryan is a nationally and internationally known speaker and author who has appeared on multiple media outlets to discuss the importance of oral health to overall health and wellbeing as well as the role of the dental professional in the provision of optimal overall health care.

Things You’ll Learn:

• Oral health is an integral part of systemic health.
• What happens in our mouth can have a significant impact on our overall health and well-being. From gum disease to oral cancers, understanding these connections is crucial for improving outcomes.
• The disparity between oral health spending and investment in oral health startups is striking. There's a huge opportunity for innovators and entrepreneurs to address this gap.
• Collaboration and partnerships are key to driving innovation in oral health. Colgate Palmolive and Carequest Innovation Partners both emphasize the importance of working with external partners to bring new solutions to the market.
• If you're a startup looking to make a difference, reach out to these organizations for potential collaborations.

Resources:

• Connect with and follow Mariya Filipova on LinkedIn.
• Visit CareQuest Innovation on their Website.
• Email CareQuest Innovation Partners here.
• Connect with and follow Maria Ryan on LinkedIn.
• Visit the Colgate-Palmolive Website.
• Email Maria here.

About Jenny Yu:

Jenny Yu, MD FACS, is the Chief Health Officer for Healthline Media, the number one health publisher that drives well-being forward by leading our audience of 74 million people to take action and improve their lives. She leads the Medical Affairs team and supports the organization in strategy, growth, and medical integrity. Before joining the organization in 2020, she was a practicing academic clinician with experience in research and operation. She is the Co-founder of a non-profit, Project Theia, focusing on education, care, and innovation in facial reconstructive surgeries for global communities. She has a broad interest in innovation and solutions that help patients navigate the complexity of the healthcare systems.

During her tenure at Healthline Media and RVO Health, she has engaged in various thought leadership opportunities and provided her clinical perspective internally and externally onbroad-ranging topics such as access and adherence, whole-person health, and health literacy.

She graduated from The Ohio State University Medical School and completed an ophthalmology residency and an Oculoplastics fellowship at the University of Pittsburgh Medical Center. She has over 20+ publications in peer-reviewed journals, numerous book chapters, and various speaking engagements during her 15+ years of clinical practice.

Things You’ll Learn:

• Access to reliable and accessible health information is crucial for patients and consumers. 
• High healthcare costs significantly impact patient outcomes, highlighting the necessity for affordable healthcare solutions.
• Personalized communication and consistent messaging play a vital role in effective healthcare practices.
• Cross-functional partnerships and collaborations are essential in addressing holistic health needs and promoting preventive care.
• Technology and innovative services have a substantial impact on improving healthcare accessibility, education, and cost concerns.

Resources:

• Connect with and follow Jenny Yu on LinkedIn.
• Follow Healthline on LinkedIn.
• Visit the Healthline Website and here.

Abstract:

Learn how Evernorth Health Services and Alma are empowering providers to deliver high quality care and demonstrate successful outcomes.

In this episode, Melissa Reilly, the Evernorth Chief Strategy Officer of Behavioral Health, Douglas Nemecek, the Evernorth Chief Medical Officer of Behavioral Health, and Dr. Harry Ritter, founder and CEO of Alma, share how they are transforming the behavioral health landscape. Harry shares how his team assists behavioral health clinicians in providing modern care by offering technology and infrastructure. They are centered around supporting and empowering providers in the mental health sector, who have traditionally operated independently. Through technology and their service platform, Alma fosters a sense of community, enabling these providers to participate in the modern healthcare system, collaborate with partners like Evernorth, and deliver affordable, high-quality care. Doug and Melissa discuss how they are focused on improving access to high-quality behavioral healthcare by simplifying the complex behavioral health journey for individuals, making it easy for them to receive the care they need. They use data from various sources, including medical, behavioral, and pharmacy information, to help people access the right care. Harry, Doug, and Melissa shed light on the importance of measurement in providing behavioral care. They discuss how measurement-based care strategies help strengthen and optimize patient care and foster collaboration with provider groups like Alma.

Stay tuned for an enlightening conversation with these remarkable guests as they share their insights and experiences in revolutionizing the behavioral healthcare landscape. 

About Melissa Reilly:

Melissa Reilly, a change-making behavioral healthcare executive, currently serves as Evernorth’s Chief Strategy Officer of Behavioral Health, where she has spearheaded its strategy and business development initiatives since 2021. Melissa is passionate about removing barriers and using technology to improve the member experience.

About Doug Nemecek:

Dr. Doug Nemecek is a psychiatrist and Evernorth’s Chief Medical Officer of Behavioral Health, overseeing health quality, integration, and clinical operations. Doug is passionate about and focused on making sure that all of Evernorth’s members are able to get timely access to high-quality, evidence-based behavioral healthcare.

About Harry Ritter:

Dr. Harry Ritter is the Founder and CEO of Alma, a company on a mission to simplify access to high-quality, affordable mental health care. Prior to founding Alma, Harry was the Vice President of Care Delivery at Oscar Health where he built out their flagship primary care and wellness center.

Things You’ll Learn:

• Collaboration is key: By bringing together providers and leveraging technology, we can build a community of practice that supports and empowers healthcare providers. This empowers them to deliver affordable, high-quality care and have a maximum impact on patients’ lives.
• Evernorth is dedicated to simplifying the complex behavioral health journey for people.
• Leveraging data and strategic partnerships, Evernorth aims to ensure that everyone has access to high-quality care, ultimately improving individuals’ functioning at home, work, and in their communities.
• In order to strengthen and optimize care, measurement-based care is essential.
• By using data and aligning with providers like Alma, Evernorth aims to co-create interventions that focus on quality outcomes for patients, providers, and the healthcare system as a whole.

Resources:

• Visit  Evernorth's  Website.
• Follow  Evernorth on LinkedIn
• Connect with and follow Melissa Reilly on LinkedIn.
• Connect with and follow Doug Nemecek on LinkedIn.
• Visit Alma on their Website.
• Connect with and follow Harry Ritter on LinkedIn.

About Charlie Harp:

Charlie Harp is the founder and CEO of Clinical Architecture, an industry-leading healthcare data quality solutions provider. Charlie has over 35 years of experience as a healthcare software engineer focused on creating tools to better utilize and understand data. He led his team to develop the first deterministic algorithm-based engine for automating semantic interoperability. Charlie often speaks on clinical data quality and usability and is the host of the Informonster Podcast.

Things You’ll Learn:

• Evaluating data quality in healthcare involves assessing millions of data points for each patient.
• Improving data quality in healthcare is not just a technical task but a strategic endeavor that necessitates significant investment and allocation of resources.
• Achieving healthcare data interoperability requires balancing standardized data practices with the flexibility needed for different healthcare institutions to operate effectively.
• Technology can play a significant role in alleviating the burden of data quality management, allowing for more efficient and accurate data assessment and integration.
• Despite challenges, incremental steps are being taken in the healthcare industry to enhance data quality and management, reflecting the dedication of healthcare professionals and the industry's commitment to progress.

Resources:

• Connect with and follow Charlie Harp on LinkedIn.
• Follow Clinical Architecture on LinkedIn.
• Visit the Clinical Architecture Website.
• Listen to the Informonster podcast here.

Topics Covered

• Dr. Kraus shares Otsuka's approach to drug development and creating products for better health worldwide
• The intersection of digital health and the pharmaceutical industry
• The importance of creating holistic solutions that put patients at the center
• The potential of digital therapeutics in treating mental health disorders
• The challenges of conducting clinical trials in the mental health space
• The responsibility of pharmaceutical companies to address historical exploitation in clinical trials
• The need for diverse researcher and investigator pools to better engage with patients
• The importance of outreach and education in clinical trial recruitment
• Dr. Kraus shares Otsuka's focus on collaboration with other organizations to drive innovation

Connect with Dr. John Kraus

• John on LinkedIn

Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd 

• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn
• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter

Resources

• Otsuka
• ViVE

Topics Covered

• Daniel shares why companies like Uber are getting involved in the future of healthcare
• How DispatchHealth is using technology to provide safe and efficient home healthcare services and the different ways patients can access it
• Learn about the Quadruple Aim of healthcare and how DispatchHealth is achieving it through its service
• The potential benefits of home healthcare
• How DispatchHealth is using technology to improve its follow-up process and operations
• How patients' willingness to open their homes provides valuable insights into their social determinants of health
• The benefits of recovering in the comfort of one's own home
• Daniel shares the different types of healthcare engagement, including digital-only, telehealth, in-person interaction, and healthcare at home, and the potential for healthcare at home to provide access and equity on a global scale

Connect with Daniel Graf

• Daniel on LinkedIn

Connect with Dr. Jessica Shepherd & Dr. Gautam Gulati

• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter
• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn

Resources

• DispatchHealth
• ViVE

About Lisa Weber:

Lisa Weber is an accomplished industry practice director at UiPath, specializing in healthcare innovation and automation. With over 20 years of experience in the field, Lisa's background in operations has driven her passion for optimizing systems and tools to enhance healthcare delivery. Her journey in healthcare began after a decade of working in the Department of the Navy. Recognizing the potential for improvement in healthcare operations, Lisa focused her career path on robotic process automation and automation in general. She has successfully embedded automation within health systems, delivering tangible benefits such as improved care quality, reduced costs, and enhanced staff and patient satisfaction. She got her Bachelor of Science degree in Industrial Engineering and Operations Research, and her Masters degree in Engineering Administration from the Virginia Tech College of Engineering. She also got her Master of Science in Health Administration degree from Virginia Commonwealth University School of Medicine.

Things You’ll Learn:

• Automation allows physicians to have more time with patients, enabling them to make better treatment decisions and improve the overall patient experience.
• Data consolidation and accessibility are significant challenges in healthcare, which automation helps overcome by gathering and providing relevant information to physicians on time.
• UiPath's automation solutions extend beyond patient care and encompass patient access, revenue cycle management, and operational efficiency.
• Healthcare organizations should incorporate automation into their innovation strategy to drive transformative change and achieve significant value.
• Embracing automation in healthcare requires change management, education, and a commitment to making it an everyday value to realize its full potential and achieve scalability in improving care delivery.

Resources:

• Connect with and follow Lisa Weber on LinkedIn.
• Follow UiPath on LinkedIn.
• Explore the UiPath Website.

About Scott Barclay:

Scott Barclay is a Managing Director at Insight Partners based in Palo Alto. His Computational Care thesis envisions the future of US and global healthcare built at the intersection of empathy and scalable technology.  Scott’s early career traversed capital markets with Banc of America Securities in Europe and the US, The Boston Consulting Group, and CVS Health. At CVS and then after, Scott helped create and scale the nation’s e-prescribing ecosystem, running iScribe (acq Allscripts) and as Chief Strategy Officer of Surescripts.  Prior to Insight, Scott built his investing career as a healthcare angel investor and advisor (NaviHealth, Doximity, Elation) and, from 2015 – 2020, as a Partner at DCVC, a world-class early-stage deep tech venture capital firm, where he was a director or observer on the Boards of companies like Carbon Health, Freenome, SafelyYou, and many others. 

Things You’ll Learn:

• The three big themes that are set to revolutionize healthcare investment.
• The art and science behind Insight Partners' long-term investment and operational support strategies.
• Navigating valuation adjustments in turbulent markets and fostering founder relationships.
• The investment wisdom in an era of market recalibration—what it really takes to write the check.
• Sustainability and profitability: Scott’s forecast on public exits for health tech startups.

Resources:

• Connect with and follow Lynne on LinkedIn.
• Learn more about Insight Partners on their LinkedIn and website.

Topics Covered

• Home sweet home: How home health services are revolutionizing healthcare by delivery quality care in the comfort of patients' homes
• The key benefits of home health services
• The role of technology and other digital health tools in enabling home health services
• Best Buy Health’s remote patient monitoring devices and other home health products
• Atrium Health's Hospital at Home program and the range of care options it provides for patients
• The economics of home health services to reduce healthcare costs across the board
• How Atrium Health is managing the legal implications of home health services
• The patient and caregiver experience in home health services
• How Best Buy Health and Atrium Health are working to bring the future of healthcare to other providers and patients

Connect with Dr. Rasu Shrestha

• Dr. Rasu on LinkedIn

Connect with Deborah Di Sanzo

• Deborah Di Sanzo on LinkedIn

Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd

• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn
• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter

Resources

• Atrium Health
• Best Buy Health
• ViVE

About Ray Gensinger:

Raymond “Ray” A. Gensinger, Jr., MD, FHIMSS is an author, diplomate of clinical informatics, and recognized expert in healthcare data analytics, clinical software design, and electronic health record implementation. He is currently senior vice president and chief medical officer for Tegria, a leading healthcare consulting and technology services company that helps clients optimize care, maximize technology, transform operations, and improve financial performance. Ray most recently served as chief information officer for Hospital Sisters Health System, an integrated delivery network across Illinois and Wisconsin. He is a licensed general internist and saw patients for 25+ years while also advancing his career in medical informatics.

Things You’ll Learn:

• Building partnerships with trusted consultants fosters collaboration and yields better results than traditional vendor relationships.
• AI tools like ChatGPT have the potential to automate routine tasks, enabling healthcare professionals to prioritize critical patient care.
• Collaboration between healthcare providers and technology partners drives advancements in clinical software, benefiting the industry and patients alike.
• Consulting and technology services can help healthcare organizations optimize care, maximize technology utilization, improve operations, and enhance financial performance.
• Artificial intelligence, data analytics, and automation offer opportunities to transform care, improve efficiency, and create innovative patient care models.

Resources:

• Connect with and follow Ray Gensinger on LinkedIn.
• Follow Tegria on LinkedIn.
• Visit the Tegria Website.

About Nishi Rawat:

Nishi Rawat, MD, MBA, is a critical care physician and health leader working at the intersection of medicine, public health, and technology. She has dedicated her career to improving healthcare access and outcomes for all with a focus on behavioral health within the lens of whole-person care. 

As Chief Clinical Officer at Bamboo Health, Rawat focuses on developing innovative solutions and products that improve whole-person care by bridging healthcare silos and reducing fragmentation across the healthcare industry, which will improve patient outcomes and reduce costs across the healthcare industry. 

Rawat began her healthcare career as an emergency medicine and critical care physician at Johns Hopkins. As a healthcare faculty member and researcher, she led quality measure development and implementation at Johns Hopkins Armstrong Institute for Patient Safety and Quality. Clinically, she experienced the frustration of locating definitive care for patients with behavioral health conditions, which led to the development of OpenBeds in 2015, a software platform to expedite access to care. In 2018, Bamboo Health acquired OpenBeds. The OpenBeds system now serves 15 states to improve access to behavioral health and crisis care. The OpenBeds platform was recognized as a “Best Behavioral Health Company” finalist for the UCSF Digital Health Awards in 2019. The platform’s Crisis Management System module was named a Best-in-Class finalist for the “Mental and Behavioral Health Category” of the UCSF Digital Health Awards in 2022.  

Through her work, Rawat is intimately familiar with the challenges faced by various stakeholders, including the public, hospitals, health systems, health plans, treatment providers, and county and state governments. She uses her current role to look for ways technology can help overcome those challenges, not by replacing providers, but by amplifying hands-on care. 

As a member of Bamboo Health’s executive leadership team, Rawat uses her clinical expertise and experience in building and innovating IT solutions as a thought leader. A sought-after speaker and contributor to external media, some notable contributions include being named to Becker’s “Women Power Players in Health IT” and “Women in Health IT to Watch in 2022 and 2023,” lists and serving as a keynote speaker for NCQA’s Quality Talks in 2022. 

Rawat completed her residency and fellowships at Johns Hopkins and Harvard, M.D at Queen’s, B.Sc. from McGill, and MBA from Georgetown.

Things You’ll Learn:

• OpenBeds develops digital networks and systems to facilitate closed-loop referrals for mental health and substance use services.
• 988 serves as the behavioral health equivalent of 911, providing an easy-to-remember number for individuals in crisis to connect with a clinician or non-clinician via phone, text, or chat. 
• The professionals at 988 listen, attend to the person's needs, and ensure they receive the necessary care.
• Certain states have implemented a 988 tax to generate funds for the clinical infrastructure and technological integration required to support the crisis response initiative.
• Within the first six months, the 988 helplines have recorded over 2 million calls, texts, and chats, highlighting its substantial usage and service demand.
• The mental health and substance use crises are driven by physical pain, economic disparities, and mental distress.
• While technology is valuable, more is needed to replace the vital role of hands-on care in effectively addressing these urgent challenges.

Resources:

• Connect with and follow Nishi Rawat on LinkedIn.
• Follow Bamboo Health on LinkedIn.
• Visit the Bamboo Health Website.
• Discover more about the OpenBeds solution here.
• Reach out to Bamboo Health at Connect@BambooHealth.com
• Learn more about the SAMHSA 988 Suicide & Crisis Lifeline here.

Topics Covered

• How Instacart is using its platform to improve food access and nutrition
• The concept of food as medicine and its potential impact on chronic diseases
• The role of healthcare professionals in promoting nutrition and healthy eating habits
• Instacart's collaboration with Boston Children's Hospital to encourage healthier eating among children
• The potential for using food prescriptions as a form of medical treatment
• The role of women in promoting healthy eating habits at home
• The importance of measuring the impact of food on health outcomes

Connect with Sarah Mastrorocco

• Sarah on LinkedIn

Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd

• Dr. Gulati on LinkedIn
• Dr. Gulati on Twitter
• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter

Resources

• Instacart Health
• ViVE

About Malekeh Amini:

Malekeh Amini is a veteran in the healthcare industry with more than 25 years in digital health services and a proven track record in entrepreneurship, strategy, business development, fundraising, and operations. Malekeh founded Trayt to help shift the paradigm in how mental healthcare is accessed, delivered, and supported in the United States due to her own experience attempting to navigate the healthcare system. Malekeh brings extensive entrepreneurial, fundraising, P&L, business development, operations, and strategic advisory experience to Trayt, including experience with both SaaS and big data applications with a focus on scalability, and capitalizing on new business opportunities with deep knowledge of the healthcare industry and a strong national network of connections for strategic partnerships. At Trayt, Malekeh serves as Founder and CEO.

Prior to Trayt, Malekeh was the Senior Vice President of Product & Business Development at Base Health, where she provided the vision connecting new breakthroughs in medical science to the needs of healthcare organizations and consumers. A former consultant with the Boston Consulting Group (BCG) and the Parthenon Group, Malekeh advised companies in the pharmaceutical, biotech, health insurance, and hospital industries. Malekeh also sat on the fundraising Board of Baylor College of Medicine in Houston, Texas, is the Fund Chair for her class at the Harvard Business School, and is Chairman of the Board at Wings Learning Center, a Non-Public School for students with autism and other neurodevelopmental disabilities.

Malekeh earned multiple bachelor’s degrees and a master's degree at USC, as well as an MBA from Harvard University.

About Laurel Williams:

Laurel L. Williams, DO is a Professor in the Menninger Department of Psychiatry and Behavioral Science at Baylor College of Medicine. Dr. Williams is the Medical Director for the Centralized Operational Support Hub for the Texas Child Mental Health Care Consortium coordinating the implementation of a state-wide child psychiatry access network and tele-mental health to youth in schools. Dr. Williams is also the Training Director for Child and Adolescent Psychiatry at Baylor. Dr. Williams completed both her fellowship and residency training at Baylor College of Medicine in 2004 upon graduation from the University of North Texas School of Osteopathic Medicine in 1999. She graduated with a BS in Psychobiology and a Minor in Fine Arts at the University of Southern California in 1994. In 2020, Dr. Williams received a Women of Excellence Award and a Norton Rose Educational Leadership Faculty Excellence Award at Baylor College of Medicine. In 2021, Greater Houston NAMI presented Dr. Williams with one of the “Heroes and Hope Across Greater Houston awards.” Dr. Williams has special expertise in working with youth who have suicidal and self-injurious behaviors and pregnant and post-partum adolescents.

Things You’ll Learn:

• Early intervention in childhood is crucial for addressing mental health disorders and can have a significant impact on long-term outcomes.
• The Texas Child Mental Health Consortium shows the power of collaboration and coordination among various stakeholders to enhance access to healthcare and training.
• Over 10,000 providers in the state of Texas have enrolled in CPAN.
• Over 500 school districts are currently enrolled in TCHATT with over 2000 campuses.
• Technology plays a pivotal role in improving access to care, streamlining workflows, and collecting valuable data for informed decision-making in children's mental health.
• The success of the Texas Consortium's initiatives illustrates the potential for nationwide implementation of similar programs to enhance mental health support for children.
• Building and maintaining connections among healthcare professionals, patients, and their families are essential for delivering effective mental healthcare services for children.

Resources:

• Connect with and follow Malekeh Amini on LinkedIn.
• Follow Trayt on LinkedIn.
• Explore the Trayt Website.
• Connect with and follow Laurel Williams on LinkedIn.
• Follow Baylor College of Medicine on LinkedIn.
• Explore the Baylor College of Medicine Website.

About Lisa Collins:

Lisa is responsible for our Payer, Provider, and Strategy and Growth teams for OAS. She supports the growth our teams have achieved to make OAS one of the top healthcare advisory services in the country.

Prior to Optum Lisa was with Cerner Corporation where she was Senior Vice President of Global Services, leading their consulting, managed services, and support business. Before joining Cerner, Lisa was Managing Director with Accenture in their Health Care practice, responsible for establishing and leading the health care provider practice. Preceding Accenture, Lisa spent 20+ years at Siemens Medical Solutions in a variety of leadership roles, including leading their North America Services business.

Lisa lives in the suburbs of Philadelphia with her husband and two college-graduate sons, who also live nearby. Lisa is a board member of Penn Medicine Chester County Hospital and is involved locally with Community Volunteers in Medicine.

Things You’ll Learn:

• Data can help forecast many things in healthcare, from patient volume and staffing needs to OR schedules and much more. 
• Administrative procedures shouldn’t stall healthcare labor. 
• Physicians should concentrate on delivering care, while technology helps with the administrative work. 
• Technology is here to help physicians. 

Resources:

• Connect with and follow Lisa on LinkedIn.
• Follow Optum on LinkedIn.
• Discover the Optum Website.

About Rajeev Singh:

Rajeev Singh is the CEO and chairman of the Board of Directors at Accolade (Nasdaq: ACCD). He joined Accolade as CEO in November of 2015, leading the organization’s strategy and operations through high growth.   

In 2020, Singh led Accolade through one of the first digital healthcare Initial Public Offerings of the year. The following year, he led the company through nearly $1 billion in acquisitions of 2nd.MD, PlushCare, and HealthReveal. Accolade now works with over 700 employers and health plans serving over 11 million people across the United States.  

Prior to joining Accolade, he co-founded Concur, the global leader in travel and expense management, in 1993. Concur went public (Nasdaq: CNQR) in 1998 and grew to more than $800mm in revenue, over 4,000 employees, and more than 25,000 customers before being acquired by SAP AG for $8.3 billion in 2014. Singh was president and chief operating officer as well as a member of the board of directors at Concur.  

Singh graduated from Western Michigan University with a BSE. Today, he serves on the board of Avalara (NYSE: AVLR), a top provider of cloud-based tax compliance automation for businesses; Amperity, an intelligent customer data platform; Seattle Children’s Hospital Foundation; and the University of Washington Foundation. He lives in Seattle with his wife, Jill, and their 2 children. 

Things You’ll Learn:

• Accolade defines health equity as the responsibility to ensure everyone has the inalienable human right to high-quality healthcare. 
• If you live in specific neighborhoods in the United States or are part of a particular minority group, you might not have access to a primary care physician. 
• The LGBTQ+ population struggles to find the primary care and behavioral health they need within a shared life experience.
• The biggest financial challenge most people face in their lives is affording healthcare.
• 2020 made access to virtual care mainstream in the United States, creating an opportunity that has to be embraced. 

Resources:

• Connect with and follow Rajeev Singh on LinkedIn.
• Follow Accolade on LinkedIn.
• Explore the Accolade Website.
• Reach out to Rajeev at RajeevSingh@Accolade.com. 

Topics Covered

• Hear the inside story of how technology played a crucial role in response to the pandemic to help hospitals scale up rapidly in response to the crisis
• Discover how telemedicine and virtual care are transforming healthcare delivery
• Get insights into how AI is being used to improve clinical decision-making and patient outcomes
• How healthcare organizations are using data analytics to identify trends, predict outbreaks, and optimize care delivery
• The importance of collaboration and knowledge-sharing in healthcare
• The challenges and opportunities facing healthcare providers in the post-pandemic world— and how they are preparing for the future
• How the cutting-edge research and development happening in healthcare is shaping the future of medicine
• Learn about the personal experiences and insights of healthcare leaders and frontline workers who are at the forefront of the fight against COVID-19

Connect with John Brownstein

• John Brownstein on LinkedIn

Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd

• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn
• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter

Resources

• HealthMap
• Outbreaks Near Me
• Epidemico
• Vaccines.gov
• Bill & Melinda Gates Foundation
• ViVE

About Ron Emerson:

Ron Emerson RN BSN is the Global Healthcare Lead at Zoom. He is a former member of the board of Directors for the American Telemedicine Association and Chair of the Industry Council. He has more than 20 years of experience in the healthcare industry having worked on several Telemedicine programs in 46 countries. He is recognized as a thought leader in  Telehealth,  having developed a variety of innovative telehealth applications, and consulted on telehealth deployments worldwide. He also held the position of Executive Director for a large telemedicine operation in the United States, where he was responsible for the efficient provision of services to 350 sites. Mr. Emerson was the previous recipient of the American Telemedicine Association Industry Council Award for his leadership in the advancement of Telehealth.

Things You’ll Learn:

• From 1960 to 2010, the cost of healthcare in the United States increased five times the gross domestic product.
• Zoom grew from 10 million daily participants to 300 million in three years since the COVID-19 pandemic began, becoming the market share leader in the US for telemedicine.
• In 2020 there were about 450 million telemedicine visits in the United States. 
• During 2020, the largest centers of care held up to 90% of their visits virtually, which many patients came to like and still choose nowadays.
• Zoom holds an annual conference called Zoomtopia, where they bring together thought leaders and announce big announcements.
• A hospital's revenue comes in whenever a patient walks through their doors, a concept that is the basis of most incentivization systems around health systems.

Resources:

• Connect with and follow Ron Emerson on LinkedIn.
• Follow Zoom on LinkedIn.
• Check Out the Zoom Healthcare Website.
• Explore Zoom’s additional features like Zoom Phone, Zoom Webinars, Zoom IQ for Sales, Zoom Events,  and Zoom Contact Center.

About Theresa Demeter:

Theresa Demeter is an entrepreneurial executive administrator with 30 years of healthcare performance and operational experience. As a Managing Director at Tegria, she brings her passion for conceptualizing and implementing innovative solutions that drive quality and performance improvement to optimize patient outcomes. Theresa developed Tegria’s offering that helps healthcare organizations prioritize and operationalize their health equity strategy and mitigate the harmful effects of implicit bias through macro-simulation. 

Prior to joining Tegria, Theresa drove the formation and expansion of InSytu, a national leader in clinical process improvement consulting powered by macro-simulation.

Things You’ll Learn:

• Equity aims to provide individuals with the necessary resources and access to achieve equal opportunities for optimal health.
• Health disparities in the US lead to the excessive annual expenditure of $320 billion in healthcare costs.
• Rural health concerns sparsely populated, low-density areas located far from urban centers.
• About 97% of the US is classified as rural, with one in five people residing in rural America.
• Healthcare contributes to only 20% of overall health, while the remaining 80% is influenced by the community and shaped by an individual's social identity.
• Implicit bias exists in healthcare and can result in differential treatment based on race, necessitating recognition and addressing equitable care.
• Black individuals, for example, often experience delayed identification of sepsis, resulting in longer treatment times.
• In America, approximately 95% of the population resides within a five-mile radius of a pharmacy, including both large retail pharmacies and small local establishments.
• Technology holds promise for improving rural healthcare access, but it must be designed inclusively, considering factors like low health literacy, limited internet access, language differences, and cultural nuances.

Resources:

• Connect with and follow Theresa Demeter on LinkedIn.
• Follow Tegria on LinkedIn.
• Explore the Tegria Website.
• Listen to Theresa’s previous episode on the The Beat at HLTH podcast here.

About Ian Wijaya:

Ian Wijaya is the Co-Head of Lazard’s North America Healthcare practice. Ian joined Lazard in 2011 and co-founded the Firm’s healthcare services practice, with a focus on M&A, strategic advisory, and recapitalization advisory for managed care insurance payers, providers across the continuum of care (e.g., acute care hospitals, ambulatory surgery centers, post-acute care, etc.), PBMs, distributors, payor and provider services companies, HCIT, and digital health companies.

Ian is a member of Lazard’s Opinion Committee and the World Economic Forum’s Global Future Council on Healthcare, as well as a Corporate Leader on the Council on Foreign Relations.

Ian has advised on more than $250 billion of corporate finance transactions, including mergers and acquisitions, leveraged buyouts, financial restructurings and reorganizations, joint ventures, and other matters, and has advised on several of the largest and most transformative M&A transactions in healthcare, including three of the largest in recent history.

Prior to joining Lazard, Ian was an investment banker at Greenhill & Co. in New York, where he focused on healthcare M&A but also provided M&A advice to companies in the technology and retail sectors. Prior to Greenhill & Co., he worked in the Investment Banking Division of Goldman Sachs & Co. and the financial restructuring group of Houlihan Lokey in New York.

Ian has an M.B.A. in Finance and Strategy from Northwestern University’s Kellogg School of Management and a B.A. (cum laude) from Dartmouth College.

Things You’ll Learn:

• The candid examination of market barriers and what it takes to finalize deals in turbulent times.
• The healthcare tech market demands investments in businesses with sustainable unit economics and the potential for operating leverage, promoting a balance between profit and growth.
• Strategic buyers and private equity are looking for healthcare services that can enhance supply chain visibility, manage costs efficiently, and improve patient outcomes through tech-enabled solutions.
• AI stands poised to revolutionize healthcare across several domains, with an emphasis on clinical decision support, population health management, and automation of administrative tasks.
• AI in healthcare will likely boom in 3 areas: clinical support, population health management, and operational automation. 

Resources:

• Connect with and follow Ian Wijaya on LinkedIn.
• Learn more about Lazard on their LinkedIn and website.

About Shayan Vyas:

Dr. Shayan Vyas serves as SVP and medical director of clinical operations for the hospital and health systems business unit of Teladoc Health. As part of his clinical operations duties, Dr. Vyas manages the Teladoc Health Medical Group and employed physician group in addition to his responsibility for improving platform efficiency for physician throughput. Within the hospital and health systems business unit, Dr. Vyas is the leading physician with reasonability extending to existing partners to advance virtual care strategies of hospitals and health systems that purchase Teladoc Health products, devices, and services.  

Dr. Vyas is an executive leader, practicing intensivist, and telehealth physician with more than 10 of virtual health experience. Prior to joining Teladoc Health, he worked with multiple digital health vendors and patient engagement companies, and he led the launch of the first multi-hospital telehealth program in the US.

Things You’ll Learn:

• Almost 60% of nurses’ bedside tasks are not physical, like taking histories, answering questions, checking monitor measures, or addressing other concerns.
• 90% of nurses believe the quality of care struggles because of the nursing shortage.
• Virtual nurses can take care of non-physical tasks, help new nurses with training or knowledge from their previous experience, and unburden floor nurses from the documentation processes.
• With today’s technology, inpatient hospital rooms have the potential to be upgraded and improve everyone’s care delivery experience. 
• Teladoc Health recently acquired InTouch Health, a provider of telehealth solutions for health systems and hospitals.

Resources:

• Connect with and follow Shayan Vyas on LinkedIn and Twitter.
• Follow Teladoc Health on LinkedIn.
• Explore the Teladoc Health Website.

Topics Covered

• The unique healthcare needs of the LGBTQIA community in accessing healthcare
• Discrimination and inadequate insurance coverage as barriers to accessing healthcare
• The role of telehealth services in addressing the unique healthcare needs of the LGBTQIA community
• The patient-centered care model at FOLX Health
• FOLX Health's peer support and expert-led support groups for families and individuals
• The positive patient-reported outcomes of gender-affirming healthcare

Connect with Kate Steinle

• Kate on LinkedIn

Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd

• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn
• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter

Resources

• FOLX Health
• ViVE

About Sarah Hassaine:

Sarah has a strong-proven track record of delivering and leading evolving D&I programs and initiatives for the last eight years. She currently is leading a team that delivers the strategic design and implementation of a D&I strategy across ResMed, reporting to the CPO and Office of the CEO. She consults, advises, and upskills leaders globally; designs and delivers training in-house on diversity and inclusion values and best practices enterprise-wide; evaluates policies, accessibility, and facilities, and proposes changes that drive inclusion; and effectively manages partnerships to drive advocacy, sourcing, branding, engagement, and professional development opportunities. She has taken ResMed from 4 to 12 global ERGs, increased their Self-ID percentage by 4%, and created a hub full of resources and training. She has additional projects that consist of evolving our journey of diverse sleep and mask trials, branding, accessibility in products and packaging, and inclusive language. She is driven by developing and managing long-lasting initiatives that contribute towards building a culture where employees feel included, appreciated, and develop professionally. 

Sarah developed her career as a strong project manager in international development, business operations, and web design. She has 20 years of management experience and eight years on the people side of the business. She has spoken at nearly 100+ empowering business, diversity, and tech conferences, and guest writes for the San Diego Union-Tribune. She currently serves on the Boards of Planned Parenthood of the Pacific Southwest, the North San Diego Business Chamber, and the Kim Center for Social Balance. She is also a Mentor through Operations Connect for Veterans, DisabilityIN's Emerge Program, and UCSD's Triton Mentorship Program. She is part of the San Diego Diversity Council and recently graduated from the Wharton Business School.

Things You’ll Learn:

• ResMed focuses on building an inclusive culture and business, with support from executives, and they emphasize the importance of time, resources, and intentionality in achieving equity.
• There is ROI in diversity, equity, and inclusion.
• Where one works determines how one must look at inclusion and diversity.
• It’s important to understand the meaning of D&I in one’s business context and approach strategies with a neutral perspective.
• Leveraging employees and involving everyone in the conversation is crucial for driving an inclusive culture and achieving equity.

Resources:

• Connect with and follow Sarah Hassaine on LinkedIn.
• Follow ResMed on LinkedIn.
• Discover the ResMed Website.

About Kevin Larsen:

Dr. Kevin Larsen is the Senior Vice President, of Clinical Innovation of Translation at Optum. Kevin’s role is to provide clinical leadership and a clinical voice to Optum Center for Advanced Clinical Solutions. He leads the clinical team in building and deploying provider enablement technologies, including clinical decision support integrated through electronic health records. Previously he was at OptumLabs where he supported the design and implementation of innovative research, analytics, and evidence-based translation programs in diverse areas across our portfolio and was a primary clinical lead in support of the Optum Enterprise strategy.

Kevin is an internist and medical informaticist who started his career at Hennepin County Medical Center In Minneapolis where he had a variety of executive and clinical leadership roles. He has worked in academic, hospital, and government settings, focusing on innovation through data and analytics, research, policy, and developing/implementing innovative programs at scale.

He joined Optum from the US Department of Health and Human Services (HHS), where most recently he has been Senior Health IT Advisor at the office of the Chief Technology

Officer. Kevin led the Centers for Medicare and Medicaid Services (CMS) strategic planning and transformation team. In that role, he convened stakeholders across CMS and its partners to develop strategies and execute enterprise program improvements. He consulted on health IT policy, standards, and project execution for numerous Centers for Medicare and Medicaid Innovation (CMMI) models, such as Million Hearts, Oncology Bundle, State Innovation Models, and Accountable Health Communities. He started his Washington D.C. career at the Office of the National Coordinator for Health Information Technology (ONC) as the Medical Director of Meaningful Use where he led ONCs work on quality policy, measurement, and improvement, including clinical decision support and social determinants of health.

Earlier, Kevin was CMIO and Associate Medical Director of Hennepin Health System. He was an associate professor of medicine at the University of Minnesota where his research included healthcare financing for people living in poverty, computer systems

Things You’ll Learn:

• If patients have enough support, they will care for their health. 
• Chronic disease patients should be able to manage their conditions throughout their lives. 
• Technology can help minimize some clinical processes. 
• Clinical Decision Support is a process that helps doctors make the best decisions after being well-informed. 
• What many existing solutions lack are the means to scale. 
• Healthcare should start reversing the inward-thinking mindset. 
• Communities often have solutions on the ground that healthcare companies are trying to create. 
• Many organizations are now asking their employees and their patients about social determinants of health. 

Resources:

• Connect with and follow Kevin on LinkedIn.
• Follow Optum on LinkedIn.
• Discover the Optum Website.
• Email Kevin directly at Kevin.Larsen@optum.com

About Susan Manber:

Susan Manber is the Chief Patient Officer for Publicis Health. 

Sue Manber’s life and life’s work are inextricably linked. After beating cancer as a single mother, Sue returned to work with an intimate understanding of the patient experience and an acute awareness of her many privileges in her surviving a rare and aggressive cancer diagnosis. Now, as the communications industry’s first Chief Patient Officer, Sue advocates for more equitable patient experiences and is deeply committed to using her privilege to give a voice to those without one. 

Things You’ll Learn:

• Informed patients drive better health outcomes. 
• Humankind is now being overwhelmed with data, but very few insights. 
• Patients have outside lives from their diagnosis. 
• 95% of human decisions are made based on emotions. 
• There are 3 C’s to equity-centered design: Clinical Trials, Commercial Marketing, and Community Health. 
• Retail Pharmacy is becoming the front line of primary care. 
• People want to be cared for by people who look and feel like them and understand their cultural sensitivities and nuances.
• 20% of America do not have a primary care physician. 
• 50% of millennials do not have a primary care physician.
• Early intervention is critical to saving lives. 

Resources:

• Connect with and follow Susan on LinkedIn.
• Follow Teva Pharmaceuticals on LinkedIn.
• Visit the Publicis Health Website.
• Read Atul Gawande’s piece about Costa Rica’s life expectancy in The New Yorker.

Topics Covered

• Dr. Rao introduces us to Abridge and how it uses AI to generate clinical guidance
• How Abridge captures and utilizes important healthcare conversations in healthcare
• How Abridge technology can help reduce clinician burnout and improve patient care
• The potential for Abridge to be a one-stop solution
• How Abridge works to improve clinical workflows for healthcare professionals
• How AI helped to transform patient care during the pandemic
• The role of AI in healthcare and the need for transparency, reliability, credibility, and human oversight

Connect with Dr. Shiv Rao

• Dr. Rao on LinkedIn
• Dr. Rao on Twitter

Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd

• Dr. Gulati on LinkedIn
• Dr. Gulati on Twitter
• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter

Resources

• Abridge
• ViVE

About Pierre Leurent:

Pierre Leurent, President of Aptar Digital Health, is the CEO and co-founder of Voluntis, a leading digital therapeutic company acquired by Aptar Group in 2021. Pierre has over 20 years of experience in digital health in the United States and Europe. Prior to starting Voluntis, he worked at GE Healthcare, in its medical imaging software division, and at HealthCenter Internet Services, a vendor of EMR solutions based in Silicon Valley. 

He is a founding Director of the Digital Therapeutics Alliance, of which he served as Chairman and a member of Advamed’s Digital Health Executive Leadership Group. Pierre previously co-chaired the digital therapeutics task force of the Personal Connected Health Alliance, a member of HIMSS, and chaired the eHealth France Alliance. He holds an MS from Ecole Centrale Paris.

About Sai Shankar:

Sai has more than 20 years of experience across the pharmaceuticals, medical devices, and digital health business verticals. He has been an intrapreneur at Aptar, building the Digital Health division. Prior to joining Aptar in 2017, Sai worked for 15 years at Allergan and Sanofi.

As the President of Aptar Digital Health, Sai is responsible for the overall P&L of the business. In addition to the organic growth of the connected devices business, he has overseen the acquisition of digital health companies (Voluntis and Cohero Health) as well as equity investments in various startups like Propeller Health, Sonmol (China), and Navia (India).

Things You’ll Learn:

• Voluntis was acquired by Aptar last year, a big investment on their part in the digital space.
• Aptar is a publicly traded company that makes technology to optimize the effectiveness and adherence of drugs across many therapeutic areas.
• Aptar Digital Health falls under the pharma segment of the Aptar organization.
• Digital technology can guide patients to help them self-manage and be more connected with their healthcare team remotely.
• Making data available to care teams remotely brings clinical benefits and generates savings for the healthcare system.
• Aptar Digital Health has one of the largest portfolios of collaborations in digital therapeutics in the global pharma market.
• Enhancing patient experiences lead to better engagement and in turn, outcomes.

Resources:

• Connect with and follow Pierre Leurent on LinkedIn.
• Connect with and follow Sai Shankar on LinkedIn.
• Follow Aptar Digital Health on LinkedIn.
• Discover the Aptar Digital Health Website.

About Andrew Toy:

Andrew Toy is the President of Clover Health, where he is responsible for driving the vision for how technology and analytics can improve the lives of Clover's members. Andrew joined Clover from Google, where he coordinated enterprise activities for the Android team and ran Machine Learning, Enterprise Search, and Analytics for the G-Suite team. Before that, he was the CEO and co-founder of Divide, a company focused on creating a split between work and personal data on mobile devices, which was acquired by Google in 2014. He earned his BS and MS in Computer Science from Stanford University.

About Carladenise Armbrister Edwards:

Dr. Carladenise Armbrister Edwards has served as the Chief Strategy Officer at Henry Ford Health, a $6B private non-profit system in Southeast Michigan; Providence, a $26B Catholic healthcare system with over 50 hospitals across seven Western states; and Alameda Health System, a public hospital authority located in Oakland, California. As the principal advisor to the CEO and executive team, she has led system-wide strategic planning, M&A, and other partnership ventures, business development, clinical and operational transformation initiatives, government affairs, marketing, and communications, population health, and managed care contracting. Dr. Edwards also served as Founding President and CEO of Cal eConnect, Inc., a nonprofit corporation that governed California's electronic Health Information Exchange.

Additionally, she has held executive leadership roles in Georgia's Department of Community Health, Florida’s Agency for Healthcare Administration, and the US Department of Health and Human Services. Dr. Edwards joined Clover Health’s Board of Directors in July 2022. Dr. Edwards holds a Ph.D. in Medical Sociology from the University of Florida, a master's degree in Education and Psychological Services, and a bachelor's degree in Sociology from the University of Pennsylvania.

Things You’ll Learn:

• Medicare Advantage is the perfect example of how to provide health equity, as it gives money and resources to prevent illness and treat illness in a personalized manner.
• Decentralizing care can make clinicians more efficient and help them perform at the top of their license with the help of technology and analytics.
• The current hospital experience could be more efficient and scary, but it can be fixed using different tools and models of care.
• Organizations like Clover must ensure everybody gets access to the care they need, taking into account their social, economic, and environmental factors.
• Structural barriers, such as the structure of insurance and societal values, often create a disincentive to providing care to those who need it most.
• Everyone can be part of health equity by taking care of themselves first.
• Hospitals should be places where we go for certain aspects of our healthcare, not all of them. 

Resources:

• Connect with and follow Andrew Toy on LinkedIn.
• Connect with and follow Carladenise Armbrister Edwards on LinkedIn.
• Follow Clover Health on LinkedIn.
• Visit the Clover Health Website.

Topics Covered

• The challenges of implementing digital technology in underserved populations
• The importance of community-based care and representation in healthcare organizations
• The impact of policy and advocacy on healthcare outcomes
• Innovative solutions and products developed by Centene for underserved populations
• How Centene checks for and addresses bias in its artificial intelligence (AI) and machine learning (ML) algorithms
• The social determinants of health
• The potential of digital health to transform healthcare delivery for underserved populations
• Why having representation from the communities served is crucial for building better programs and plans.
• How focusing on community health can lead to better health outcomes for individuals

Connect with Anika Gardenhire

• Anika Gardenhire

Connect with Dr. Jessica Shepherd & Dr. Gautam Gulati

• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter
• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn

Resources

• Centene Corporation
• ViVE

About Silvia Taylor:

Silvia Taylor is the executive vice president, and chief communications officer for Novavax. Ms. Taylor has responsibility for investor relations; public relations; external and internal communications; corporate social responsibility and ESG (environmental, social, and governance) strategy; digital and social media; and meetings, events, and corporate merchandising for the company. She brings more than 25 years of communications and commercial leadership to Novavax. Most recently, she was vice president of global corporate affairs and communications at Autolus Therapeutics plc, where she led all financial, scientific, and corporate communications. Prior to Autolus, Ms. Taylor was senior vice president of global investor relations and corporate affairs at Sucampo. Earlier in her career, she held positions of increasing responsibility at MedImmune LLC, the global biologics arm of AstraZeneca, including head of marketing, responsible for the commercialization of the company’s respiratory syncytial virus and influenza franchises, as well as at Pfizer, where she served in key brand and consumer marketing roles. Ms. Taylor earned a Master of Business Administration degree from Columbia University and a Bachelor of Arts degree in foreign affairs from the University of Virginia. In 2022, she was elected to the Page Society, a membership organization of chief communications officers of global Fortune-ranked corporations.

Things You’ll Learn:

• People aren’t scientists, but they consume science all day long. 
• Novavax is a biotechnology company that makes vaccines and has a platform for adjuvanted protein-based vaccines.
• Novavax is available in many countries worldwide and authorized in over 43.
• During 2020 and 2021, there was a lot of fear and misinformation about vaccines regarding their safety and development process.
• The COVID-19 pandemic is not over yet, and people shouldn’t act as if it was.
• Governments are Novavax’s primary customers.
• During the pandemic, people accessed vaccines in large numbers at pharmacies, which will probably not change.

Resources:

• Connect with and follow Silvia Taylor on LinkedIn.
• Follow Novavax on LinkedIn.
• Visit the Novavax Website!
• Find out more about the COVID-19 vaccines at vaccines.gov.

About Omkar Kulkarni:

Omkar P. Kulkarni is the first chief innovation officer at Children’s Hospital Los Angeles. In his role, Kulkarni is responsible for fostering innovation across Children’s Hospital Los Angeles's clinical and research enterprises – including launching an enterprise virtual care program, incubating and implementing new digital health tools and medical devices, and rallying communities inside and outside of the hospital to solve problems in the field of pediatrics – all with the goal of enhancing the experience and outcomes for the children and families Children’s Hospital Los Angeles serves. Kulkarni is also the founder and managing director of KidsX, a consortium-based digital health accelerator that is comprised of over fifteen leading pediatric hospitals from around the world.

Prior to joining Children’s Hospital Los Angeles, Kulkarni served as executive director of the Cedars-Sinai Accelerator powered by Techstars, where he helped build and launch the accelerator program. In that role, he evaluated over 3,000 healthcare start-ups and provided extensive mentoring, serving as the main liaison between the start-up community and Cedars-Sinai Medical Center. Kulkarni also led the performance improvement department at Cedars-Sinai for many years and has experience in financial process redesign at NewYork-Presbyterian Hospital. Kulkarni has a master’s degree in public health and health care management from Columbia University and a bachelor’s degree in business administration from George Washington University.

Things You’ll Learn:

• AI can predict patient no-shows and optimize scheduling, freeing up crucial appointment slots and ensuring resources are optimally allocated.
• Adopting new solutions not only streamlines processes but boosts staff engagement and patient satisfaction by refocusing skilled labor on patient care rather than auxiliary tasks.
• Beyond financial health, measuring access, clinical outcomes, and patient/family engagement provides a more comprehensive view of organizational success.
• The challenge of serving a diverse, multilingual patient population, many of whom are under the poverty line.
• How CHLA manages to provide top-tier clinical care, groundbreaking research, and education, all while "defying gravity" in the face of financial struggles.

Resources:

• Connect with and follow Omkar Kulkarni on LinkedIn.
• Learn more about Children's Hospital Los Angeles on their LinkedIn and website.

About Tony Velleca

As chief executive officer of CyberProof, Tony directs the vision behind disruptive cybersecurity solutions. Since 2016, he has driven rapid growth for the company and its intellectual properties, leveraging a co-innovation model with clients and elite Israel-based talent to develop a world-class platform at the forefront of cyber security. Tony’s career has been one of reinvention and endless possibilities. His bold approach and desire to create new things began when he was an aerospace engineer, designing next-generation propulsion systems and aircraft for Boeing. His visionary leadership led him to build companies, products and tools that solve complex problems with innovation and ingenuity -- like CyberProof. Through CyberProof, Tony tackles enterprise security problems head-on. Under his leadership, the company has grown into one of the leading cybersecurity companies in the market, as recognized as a 2020 Wave Leader by Forrester. Tony received his MBA from the University of California, Irvine (cum laude) and his BA from the Georgia Institute of Technology in aerospace engineering.

About Steven Ramirez:

Steven is the chief information security officer for Renown Health. He is a seasoned IT leader with extensive experience in IT risk/security management, cybersecurity, privacy management, data confidentiality, IT regulatory compliance (HIPAA privacy/security, PCI security), data protection, IT advisory, enterprise risk management, crisis management, business resilience and disaster recovery. He has supported and led efforts across the healthcare, academic, financial and government sectors.

Source

Things you’ll learn

• The adoption of cybersecurity in healthcare has lagged behind other industries due to aged infrastructure and a need for increased emphasis on security by vendors. However, it is a necessary aspect of the digital future.
• The cost of cyber breaches in healthcare is high, including fines, lost revenue and lawsuits, making cyber insurance more challenging to obtain.
• The healthcare industry is playing catch-up regarding cybersecurity maturity, but the recent rise of ransomware attacks has forced organizations to invest in this area.
• The average cost of a cyber breach is $7 million.
• PHI and PII phishing are among the biggest and most effective threats.
• Cybersecurity is a space where people collaborate and share IP.

Resources:

• Connect with Tony Velleca on LinkedIn.
• Follow CyberProof on LinkedIn.
• Visit the CyberProof website!
• Connect with Steven Ramirez on LinkedIn.
• Follow Renown Health on LinkedIn.
• Discover the Renown Health website!

About Shannon Klinger:

As Chief Legal Officer and Corporate Secretary, Shannon Thyme Klinger leads Moderna’s legal, governance, and corporate compliance efforts.

Ms. Klinger joined Moderna from Novartis (NYSE: NVS), serving as Chief Legal Officer and a member of the Novartis Executive Committee since 2018. Previously, she served as Chief Ethics, Risk & Compliance Officer. During her ten-year tenure at Novartis, she held other roles of increasing responsibility, including as Chief Ethics and Compliance Officer and Global Head of Litigation, General Counsel, and Global Head of Legal at Sandoz, a Novartis division.

Throughout her career, Ms. Klinger’s work has focused on driving long-term business performance and building trust with society, including ensuring access to medicine, protecting innovation with intellectual property, championing the responsible use of data, and enabling excellence in product launches. She is also a committed advocate for diversity, equity, and inclusion. Ms. Klinger served on the board of directors of the SIX Group in Switzerland from 2016 to 2020.

Ms. Klinger received her Juris Doctorate with honors from the University of North Carolina at Chapel Hill and a bachelor’s degree in psychology from the University of Notre Dame. She is a member of the State Bar of Georgia and the District of Columbia Bar.

Things You’ll Learn:

• Moderna has focused on infectious diseases and commits to creating transformative therapies for patients with the power of mRNA.
• The World Health Organization releases a flu strain selection in March or April every year. 
• The Moderna Charitable Foundation was initially endowed with $50 million. 
• The Foundation recently announced $4 million worth of grants in sub-Saharan Africa to organizations focused on clinical training and workforce development on educating about vaccines.
• In 2023, Moderna partnered with the African Union to commit 100 million doses of their most updated variant vaccine for low-middle-income countries. 
• Moderna has a program called mRNA Access, where they partner with researchers and universities worldwide to give them access to their platform, research, and scientific advice, thus tackling public health challenges together.

Resources:

• Connect with and follow Shannon Klinger on LinkedIn.
• Follow Moderna on LinkedIn.
• Discover the Moderna Website.
• Check out the mRNA Access Website.
• Visit Moderna’s Charitable Foundation Website.

Topics Covered

• Discover how CivicaScript is disrupting the pharmaceutical industry to provide affordable medications to patients
• The unique approach that CivicaScript is taking to combat the high cost of generics
• How CivicaScript partners with hospitals, payers, and pharmacies to lower drug prices for patients
• Hear how CivicaScript selects the right generic products (overpriced, lacking competition)
• Understand how CivicaScript's transparency has shocked the pharmaceutical industry, leading to push back from entities that have been over-profiting on the backs of sick people
• Gina shares the future of CivicaScript and how it plans to partner with healthcare providers to amplify its impact

Connect with Gina Guinasso

• Gina on LinkedIn

Connect with Dr. Jessica Shepherd & Dr. Gautam Gulati

• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter
• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn

Resources

• Civica Rx
• CivicaScript
• ViVE

About David Rhew:

Dr. David C. Rhew is the Global Chief Medical Officer (CMO) & VP of Healthcare for Microsoft. He is Adjunct Professor at Stanford University; holds six U.S. technology patents enabling authoring, mapping, and integrating clinical decision support into electronic health records; and has been recognized as one of the 50 most influential clinical executives by Modern Healthcare.

Dr. Rhew received his Bachelor of Science degrees in computer science and cellular molecular biology from the University of Michigan. He received his MD degree from Northwestern University and completed his internal medicine residency at Cedars-Sinai Medical Center. He completed fellowships in health services research at Cedars-Sinai and infectious diseases at the University of California, Los Angeles.

He has served as CMO and VP for Samsung; SVP and CMO at Zynx Health Incorporated; clinician/researcher at the VA Greater Los Angeles Healthcare System and RAND; and Associate Clinical Professor of Medicine at UCLA. Dr. Rhew has served on the National Quality Forum’s Executive Committee for Consensus Standards and Approval, Chaired the Consumer Technology Association Health Technology Board, and sits on the Governing Committee for NESTcc (National Evaluation System for Health Technology coordinating center), the Medical Device advisory group for the FDA, CMS, and NIH.

About Dan Desmond:

Dan Desmond is the health systems architect for the Health Equity Consortium. He focuses on innovations at the nexus of public health, healthcare, payers, pharma, and community-based organizations. Dan has been advancing public health data reporting for over 25 years. Including work with health systems to improve workflows, operational efficiencies, and data quality. During COVID he oversaw the deployment of solutions to bring care to underserved, rural, and hard-to-reach populations. His team is now driving efforts for equitable community engagement leveraging Azure Confidential Computing to improve vaccination and wellness campaigns; public health surveillance; and HEDIS, QIP, and Star measures in a sustainable manner.

About Bela Matyas:

Bela T. Matyas is currently the Health Officer and Deputy Director of Health and Social Services for Solano County in California. He previously served as Chief of the Communicable Disease Emergency Response Branch of the California Department of Public Health (CDPH), after briefly serving as Chief of the Disease Investigations Section of CDPH. He also served for thirteen years as the Medical Director of the Epidemiology Program at the Massachusetts Department of Public Health after serving for four years as the Medical Director of Disease Control and State Epidemiologist for the Rhode Island Department of Health. Dr. Matyas received his medical degree from the University of California, San Diego School of Medicine and completed a residency in Occupational Medicine/Preventive Medicine at the Harvard School of Public Health, where he also received a Master of Science Degree in Epidemiology and a Master of Public Health.

Things You’ll Learn:

• Data utilization, technology integration, and AI are critical factors in streamlining processes and enhancing healthcare delivery.
• The HEC wants to ensure data security, respect privacy, and build trust with their communities.
• Healthcare, community-based organizations, and the public health sector must work together to tackle current healthcare issues and improve care.
• Data sharing and collaboration have been challenges for healthcare stakeholders so far.
• Too much data is not valuable, but with the help of AI and ML, the data can be cleaned and structured to be leveraged correctly.

Resources:

• Connect with and follow David Rhew on LinkedIn.
• Connect with and follow Bela Matyas on LinkedIn.
• Visit the Health Equity Consortium Website.

About Crystal Brown:

Crystal Brown is Vice President of Product and Strategy at Benefitfocus, a cloud-based benefits administration technology company serving Health Plans and Employers nationwide.  Crystal is the lead for all aspects of product strategy, roadmap development, and product execution for the full product portfolio of Benefitfocus. In this role, she ensures the viability, feasibility, and desirability of the product offerings, by tapping the expertise of business leaders and keenly knowing the competitive landscape. Crystal brings with her 20+ years of leadership experience spanning deep business acumen, user insights, and technical savvy delivering product designs resulting in a compelling competitive advantage.

Prior to this role, Crystal was the Vice President of Strategic Programs at Florida Blue. There she was responsible for leading enterprise strategy, roadmap development, and program execution for transformational initiatives in Sales, Engineering, Clinical Operations, and Provider Networks. A sampling of strategic initiatives she most recently led includes Provider Interoperability, Cost and Quality Transparency, Population Health Management, and Enterprise Data Governance.

An active member of her community, Crystal has annually served through United Way leading and participating in community service activities focused on supporting local agency programs.  Agencies of support include Clara White Mission, Daniel Kids, Hands on Jacksonville, and Children’s Home Society of Florida.  While in and out of the office, Crystal remains an active mentor providing interview coaching, development plan building, career pathing, and on-the-job competency mentoring. She is most passionate about mentoring individuals in technology as they prepare for progression into management, focusing on coaching, organizational structure, and general management practices.  

Crystal holds a Master of Business Administration degree from the University of North Florida with a concentration in Marketing and eCommerce. She is a native of Jacksonville and enjoys cheering alongside her husband of 20 years at the various activities of their three children.

Things You’ll Learn:

• Advanced Engagement Services is Benefitfocus’ enhanced automated communication solution to help health plans and employers connect with their customers and employees.
• Disengaged members are often three times more likely to have unmet medical needs and two times more likely to delay medical care.
• Health plans that proactively engage their members can see an increase in overall satisfaction when they try to keep out-of-pocket costs low. 
• It's hard to create personalized and meaningful communications for customers without their complete and accurate information.
• Usher Technology, Benefitfocus’ latest partner, uses a no-code AI-driven platform that delivers a highly personalized digital experience in customer journey automation with a secure, HIPAA-compliant, password-free customer interface.

Resources:

• Connect with and follow Crystal Brown on LinkedIn.
• Follow Benefitfocus on LinkedIn.
• Visit the Benefitfocus Website.
• Reach out to Crystal at sales@Benefitfocus.com

About Peter Micca:

Peter Micca is an Audit & Assurance Partner and National Health Tech leader at Deloitte & Touche LLP. He has 30 years of experience serving a broad array of clients in all sectors of the healthcare, technology, and life sciences industries. He has significant experience with health technology organizations, software as a service (SaaS) organizations, pharmacy benefit management, clinical and diagnostic operations, emerging growth, as well as private equity–financed organizations in life sciences and health technology and services. Micca applies a deep knowledge of industry sector business issues regarding the emerging trends surrounding consumerism, convergence, cost considerations, regulatory and compliance issues, and consolidation.

About Navid Farzad:

Navid is a partner with Frist Cressey Ventures. Prior to joining FCV in 2019, he worked with Morgan Noble, an investment firm that focuses exclusively on companies determined to change the future of healthcare. Before Morgan Noble, he was with Enhanced Equity Funds, a healthcare-focused private equity firm based in New York, and has also previously held positions with Lehman Brothers’ healthcare investment banking division, Ernst & Young’s Transaction Advisory group, and Arthur Andersen’s healthcare practice.

Navid has also served as the Chief Strategy Officer of Continuum Health, a physician enablement company providing practice management and population health services to medical groups. He has been an investor and/or served on the board of directors of Mindoula Health, Continuum Health, Captify Health, Privia Health, and Trusted Health Plans.

He holds an MBA from the NYU Stern School of Business and a Bachelor of Arts from Loyola University.

About Marcus Osborne:

Marcus Osborne is the Chief Executive Officer at RightMove Health. He is a leader in healthcare, having served in many positions that include almost 15 years at Walmart, where his last role was senior vice president of Walmart Health. He also served on the board of many companies, including Health Here, ZealCare, WebPT, and many others. Marcus got his Bachelor’s degree in Political Science and Government from Transylvania University and a Master’s degree in Business Administration from Harvard. 

Things You’ll Learn:

• Digital health can only be successful with brick-and-mortar knowledge and the legacy of delivery systems.
• Collaboration can’t be inconsistent and variable, as it needs to have a defined process that can be reproduced. 
• Companies that attempt to control another’s innovation get less of its benefit.
• Technology, people, and physician-empowering solutions are the future of health.
• When collaborating, the two parties should be able to bring their best selves to the table.
• Companies should act more and take risks with innovations, as even the things that don't work bring lessons to move forward.

Resources:

• Connect with and follow Peter Micca on LinkedIn.
• Connect with and follow Navid Farzad on LinkedIn.
• Connect with and follow Marcus Osborne on LinkedIn.
• Follow Deloitte on LinkedIn.
• Discover the Deloitte Website.
• Read this paper from Deloitte about Reimagining Innovation Systems in Healthcare. 
• Follow Frist Cressey Ventures on LinkedIn.
• Explore the Frist Cressey Ventures Website.
• Follow RightMove Health on LinkedIn.
• Visit the RightMove Health Website.

Topics Covered

• Rebuilding trust with physicians and patients amid the misinformation crisis in America
• The AMA's recovery plan to address decreased buy-in to medicine among physicians
• How to introduce technologies into healthcare to make them work for physicians to help reduce burnout
• The critical issues facing the AMA
• The importance of health equity (and how to achieve it)
• The benefits and risks of technology in healthcare—AI and data privacy concerns
• How to protect patient information
• Discussing burnout and disenfranchisement among healthcare providers during the pandemic
• Addressing issues such as bias and transparency with the Physician Innovation Network
• The key to avoiding reinforcing bias in marginalized communities
• The American Medical Association's core principles for creating effective products

Connect with Dr. Jesse Ehrenfeld

• Dr. Jesse Ehrenfeld
• Jesse Ehrenfeld on LinkedIn

Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd 

• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn
• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter

Resources

• American Medical Association
• AMA Physician Innovation Network
• ViVE

About Dale Cook:

Dale is an expert in digital mental health. As co-founder and CEO of Learn to Live, he's part of a member-focused mental healthcare company that provides online programs and 24/7 clinician coaching to empower people to improve their mental health. Learn to Live serves over 33 million people through health plans, employers, and universities across the country.

Dale has been recognized for his innovative approaches to healthcare as a recipient of the (Real) Power 50 award and the Business Leader in Healthcare: Startup award. Dale has been featured in various local and national publications, including Forbes, The Observer, National Public Radio, O, The Oprah Magazine, and others. Dale provides a welcoming and inspiring voice around mental health and the importance of driving engagement with digital healthcare solutions for at-risk populations.

He is an active member of multiple healthcare entrepreneur groups focused on improving healthcare at the state and federal levels and is a member of the Governor’s Taskforce on Broadband in Minnesota, which seeks to ensure quality broadband access for all Minnesotans. Dale is also a Fellow of the fifth class of the Health Innovators Fellowship at the Aspen Institute and a member of the Aspen Global Leadership Network.

Things You’ll Learn:

• Cognitive Behavioral Therapy programs have been studied for over two decades, and research shows that, when done correctly, digital CBT can be as effective as face-to-face CBT.
• Some necessary psychometric assessments are the PHQ-9 for depression, the GAD-7 for general anxiety, and the SPIN for social anxiety.
• Almost half of the people in the United States will suffer from a mental health problem at any point in their lives, but only one in four will seek care.
• Currently, teen mental health is one of the most important and talked about issues in this space.
• More than half of the counties in the US don't have a mental healthcare practitioner.

Resources:

• Connect with and follow Dale Cook on LinkedIn.
• Follow Learn to Live on LinkedIn.
• Visit the Learn to Live Website!

About Julie Lambert:

Julie Lambert serves as the President and General Manager of Inovalon’s Provider business unit. In this role, Ms. Lambert leads the organization that delivers cloud-based SaaS solutions to tens of thousands of provider organizations across the country empowering them to achieve better outcomes and economics for their organizations and the millions of patients that they serve. Ms. Lambert leads and is responsible for the management, product portfolio, sales, customer success, operations, and the overall performance of the provider business. Prior to her role as President and General Manager, Ms. Lambert was the Senior Vice President of the provider division’s customer success and operations team, where her customer-centric approach drove significant improvement to a wide array of operational metrics, customer satisfaction, and customer retention.

Source

Things You’ll Learn:

• About $570 billion annually accounts for wasteful healthcare administrative spending.
• According to 2022’s Council for Affordable Quality Healthcare (CAQH) index, providers spent more time and money on administrative tasks than on actual patient care.
• The Inovalon ONE® Platform combines national-scale connectivity, real-time primary source data, and advanced analytics to deliver actionable insights that inform and accelerate patient care.
• Clinicians can get burdened with administrative tasks, affecting how they provide treatment.
• Patients expect their provider's full attention during any type of care encounter.

Resources:

• Connect with and follow Julie Lambert on LinkedIn.
• Follow Inovalon on LinkedIn.
• Explore the Inovalon Website!

About Kimberly O'Loughlin:

Kimberly joined HRS in March 2022, bringing with her more than 30 years of experience in leveraging talent and technology to drive growth, innovation, and improved business performance and customer experiences across health tech and other industries.  

At HRS, her portfolio includes award-winning Remote Patient Monitoring (RPM) and telehealth solutions and services that address increasingly important healthcare needs – lowering the cost of care, and improving health outcomes, while delivering better experiences for both consumers and clinicians. 

Prior to HRS, Kimberly was CEO of Therapy Brands where she was responsible for serving the mental, behavioral, and physical therapy market providers with a broad portfolio of software and services including specialty-specific EHR/PMS platforms, patient engagement, telehealth, e-prescription solutions, and revenue cycle management services.  Before this, she was President at Greenway Health; prior to that, she ran two global healthcare businesses at Philips in Connected Care and Health Informatics.  She had solutions for monitoring and supporting the safety, health, and connectedness needs of seniors in the home as well as in long-term and post-acute care settings.  She also expanded access to healthcare in emerging global markets with low-cost continuous monitoring, vital signs monitoring, cardiology, oncology, and women’s health solutions.

Prior to working at Philips, Kimberly held senior leadership roles within AIG, AT&T Wireless, and AT&T. She has demonstrated excellent results in growing revenue and profitability, launching innovative products, transforming operations to six sigma and best-in-class performance, and building stellar teams.

Over the years, Kimberly and her teams have earned a variety of awards including Best Company Culture, Best Company for Diversity, Frost and Sullivan Award for Product Line Innovation, Best in KLAS for RCM, Best in KLAS Most Improved Ambulatory EHR, and Stevie’s People’s Choice Award for Best Customer Service. In 2012 she was inducted into the Executive Women of New Jersey, and in 2013 she was featured in Executive Profile magazine on the Top 25 executive profiles list. In 2019, she was named the number 3 woman in Healthcare by Modern Healthcare, and in 2021 she earned top CEO ratings by Comparably.

Kimberly has a Bachelor of Science degree in Electrical Engineering and Computer Science from Princeton University and a Master of Science degree in Applied Psychology with a concentration in Human Factors Engineering from Steven’s Institute of Technology. She served as class president at Princeton where she currently serves on the Alumni Schools Committee. She lives in New Jersey with her husband, Jerry, and their dog Harley.  They have three children and enjoy the beach, skiing, sports, and time with family and friends.

Things You’ll Learn:

• Health Recovery Solutions is the leading provider of remote care delivery.
• Patients are becoming more active in their healthcare.
• Individually tailored care plans with inpatient and virtual care will become more common in the coming years.
• HRS has clinical advisory services. 
• HRS sets up the remote care technologies providers need.
• Promising healthcare industry trends include value-based care, lower-cost care settings, health equity focus, interoperability, the use of AI and ML, and hospital-at-home functionalities.
• HRS provides patients with hardware and software to connect to their caregivers and clinicians with a portal that monitors and supports the patient.
• AI technologies can help harness data to design different treatment pathways and predict which patients will need intervention.

Resources:

• Connect with and follow Kimberly O'Loughlin on LinkedIn and Twitter.
• Follow Health Recovery Solutions on LinkedIn.
• Discover the Health Recovery Solutions Website!
• Reach out to Kimberly at KOLoughlin@HealthRecoverySolutions.com!

About Dr. Eve Cunningham:

Eve Cunningham, MD MBA, the Chief of Virtual Care and Digital Health at Providence, and an active member of the HIMSS community. Throughout her career, she's balanced surgical skills as a gynecologist with incubating and scaling digital assistant products for providers at Providence.

Balancing career with spouse and three children has been her biggest challenge. She advises working mothers to customize their balance based on beliefs, resources, and support. As a leader, she's sensitive to her team's challenges, balancing work and life.

Her future challenge is navigating healthcare transformation and integrating AI/ML technology into clinical workflows, advocating for clinician involvement to ensure responsible use.

Cunningham believes the future of health information and technology for women is bright, with more entering the field and changing gender ratios emphasizing value and competency.

Motivated by mentorship, she resonates with Steve Jobs' quotes on teamwork and revolutionary change. Cunningham is proud to serve on HIMSS committees and recently participated in the CMIO Panel at HIMSS22, focusing on innovations to address burnout and administrative burden.

Things You’ll Learn:

• Innovation in healthcare is not just about technology; it's about solving real challenges like workforce shortages and care fragmentation.
• Virtual care isn't just for minor issues; it spans from primary care to post-acute services, improving access and outcomes.
• Omnichannel healthcare aims to provide seamless care across different platforms, but regulatory hurdles and privacy concerns remain significant barriers.
• Collaboration between clinicians and tech experts is essential for meaningful innovation in healthcare.
• Successful healthcare transformation requires a holistic approach, considering both clinical outcomes and financial sustainability.

Resources:

• Connect with and follow Eve on LinkedIn.
• Learn more about Providence on LinkedIn and their website.

Topics Covered

• The potential of newer technologies like generative AI to eliminate friction in clinical environments
• Overcoming physician apprehension towards technology adoption and introducing ambient experience in healthcare
• The importance of physician adoption coaching and building psychological safety with providers
• The use of simulations and VR in training for medical students
• The need for a pause in healthcare technology implementation to focus on the art of practicing medicine
• The importance of sharing knowledge and ideas among medical institutions
• Why patient-centered care and patient-reported outcomes still need to stand at the center
• The evolving definition of a "good doctor"

Connect with Andrea Daugherty

• Andrea Daugherty on LinkedIn

Connect with Dr. Jessica Shepherd & Dr. Gautam Gulati

• Dr. Shepherd on LinkedIn
• Dr. Shepherd on Twitter
• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn

Resources

• Dell Medical School
• ViVE

About Ali Parsa:

Dr. Ali Parsa is a British-Iranian healthcare entrepreneur and engineer. He’s the founder and CEO of Babylon, the revolutionary artificial intelligence and digital health company. Babylon’s mission is to put an accessible and affordable health service in the hands of every person on Earth. 

By combining cutting-edge AI technology and the best available medical expertise, Babylon gives people 24/7 access to affordable, holistic health services. The company is home to a large, passionate team of scientists, clinicians, mathematicians, and engineers—all recruited from over 60 different countries. With over 3 million users,  Babylon is transforming the way healthcare works across Europe, North America, Asia, the Middle East, and Africa.  

Before  Babylon, Dr. Parsa created Circle, which became Europe's largest partnership of clinicians, with some £200m of revenue, 3,000 employees, and a successful IPO. The Independent Healthcare Awards presented Dr. Parsa with an Entrepreneurial Achievement award for establishing Circle. He was given the Royal Award for the Young Entrepreneur of the Year for founding his first business, V&G. 

More recently, Dr. Parsa was listed in The Times' 100 people to watch. The Health Service Journal recognized him as one of the ‘50 most influential people in UK healthcare. He was featured in the Maserati 100, a list that recognizes game-changing entrepreneurs who are disrupting the world of business. Dr. Parsa also won the CEO Award from Finance Monthly and ACQ5's UK Game Changer of the Year. He is a UK Cabinet Office Ambassador for Mutuals and has a Ph.D. in Engineering Physics.

Things You’ll Learn:

• Babylon's mission is to put an accessible and affordable health service in the hands of every person on earth by combining AI technology and medical expertise to provide accessible and affordable holistic health services.
• Healthcare should be about continuously collecting data, analyzing it in real-time, and intervening early when possible.
• AI and data analytics can help improve the healthcare system by predicting patterns and automating menial tasks.
• There is almost nothing that your body doesn't send a signal on.
• One of healthcare entrepreneurs' most significant challenges is the need for more capital and investment.
• Knowledge doubles every 2-3 years, so leaders should look to the future more.

Resources:

• Connect with and follow Ali Parsa on LinkedIn.
• Follow Babylon on LinkedIn.
• Explore the Babylon Website.

About Doug Layman:

Doug Layman is the President of Commercial Business for Prescryptive Health. He is a passionate leader that has been focused on uniquely positioning organizations for substantial growth and profitability for decades. As a proven industry thought leader, Doug has been sharing his expertise on employee engagement, creating a culture of health, and population health management at conferences throughout the country for many years. Prior to joining Prescryptive Health, Doug was the Chief Revenue Officer at Wondr Health and also spent 15 years as the CSMO and President of Health & Life at Gilsbar, LLC.

Things You’ll Learn:

• Healthcare is the only industry where the buyer doesn't know the cost of a product or service.
• The pharmacy experience should start at the point of care to engage the patient immediately and create a space for education and discussion.
• Prescryptive Health has a patent on digital prescriptions using blockchain.
• Most people have yet to learn medications can have different costs at different pharmacies.
• As soon as a PMS makes money on the sale or selection of a drug, they're no longer conflict-free.
• Prescryptive Health only charges a Per Member Per Month fee.
• Prescryptive helps clients save from 15% to about 40% in prescriptions.

Resources:

• Connect with and follow Doug Layman on LinkedIn.
• Follow Prescryptive Health on LinkedIn.
• Discover the Prescryptive Health Website!