This episode of The ASHHRA Podcast features an inspiring conversation with Sondra Davis, Chief Human Resources Officer at North Mississippi Health Services. Broadcasting from the beautiful rooftop of the Alida Hotel in Savannah, Georgia, we dive deep into the intricacies of leadership development within healthcare.

Episode Highlights:

• The ASHHRA Executive Summit

: Curious about how to attend the eagerly anticipated Executive Summit? Luke and Bo share all the details on how you can get an exclusive invite to this transformative event.

• Leadership Development Strategies

: Sondra Davis breaks down why leadership development is crucial—especially in the challenging field of healthcare. From new leader orientations to ongoing development institutes, Sondra shares the blueprint that North Mississippi Health Services follows to empower its leaders.

• Culture & Engagement

: Learn how North Mississippi Health Services has successfully created a culture of trust and high engagement through targeted leadership development programs. Sondra emphasizes the role of frontline leaders and their impact on organizational culture.

• Commitment from the Top

: Discover how support from executive leadership, including their amazing CEO, has been pivotal in integrating successful leadership development initiatives within the organization.

🔥 Key Quotes from the Episode:

• "Our culture is in the hands of our leadership."

- Sondra Davis

• "Employees don't leave organizations because there's no ping pong table in the break room. They leave because of the people they work with."

- Bo Brabo

• "Work is a part of our life, a big part of it, but our families, hobbies are also a big part. We need a holistic approach."

- Sondra Davis

Thank you for tuning in and supporting the ASHHRA community.

With gratitude, The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show

This episode of The ASHHRA Podcast features the insightful and inspiring Gretchen Nery, the Director of Employee Services at AdventHealth. As always, our co-hosts Luke Carignan and Bo Brabo bring their energy and expertise to the discussion, ensuring an episode you won't want to miss.

Episode Highlights:

1. The Executive Summit in Savannah: Luke and Bo kick off the episode discussing the exclusive Executive Summit event in Savannah, Georgia. This invite-only event is a unique opportunity for leaders to connect. If you’re interested in attending, make sure to email Bo and Luke at [bo@theboandlukeshow.com or luke@theboandlukeshow.com]!

2. Journey of a Road Warrior: Gretchen shares her easy road trip from Orlando to Savannah, providing a refreshing perspective on the perks of solo travel and how it can be a productive time to listen to music, podcasts, or an audiobook.

3. Role at AdventHealth: Learn about Gretchen’s impressive journey within AdventHealth, her background in HR technology, and her pivotal role in HR shared services. With over eight years at AdventHealth, she brings a wealth of knowledge and experience to the table.

4. Making HR Easy and Scalable: Gretchen dives deep into the significance of scalability and standardization within HR processes, especially in a growing organization like AdventHealth. She emphasizes the focus on making services easy and accessible for all team members.

5. Embracing Empathy in Leadership: Discover how AdventHealth incorporates empathetic leadership by fostering a culture of collaboration and direct communication across all departments. Gretchen discusses the importance of understanding the end-user experience to improve HR services.

6. The Power of Collaboration: Explore how AdventHealth’s collaborative environment enables seamless integration of new technologies and processes. Gretchen outlines the strategies used to involve stakeholders at every level, ensuring the success of system implementations like Workday.

Additional Takeaways:

• The importance of customer service in HR functions and the continuous efforts to enhance it.
• The culture of continuous improvement and innovation at AdventHealth.
• Tips for other organizations looking to scale their HR processes effectively.

Special Shoutouts:

At the end of the episode, Gretchen gives a special shoutout to her incredible team at AdventHealth and her leaders, Tom and Olesea, for their unwavering support.

As always, we value your feedback. If you have any questions or comments, feel free to reply to this email or connect with us on social media.

Best Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show

This episode of The ASHHRA Podcast features an inspiring and insightful conversation with Deb Yost, Vice President of People Strategy at BJC Health Care. Deb joined hosts Luke and Bo to discuss her passion for healthcare, her unexpected career path, and her innovative approach to human resources. 

Here are some key takeaways from this powerful episode:

Finding Purpose Through Personal Experience

Deb's connection to healthcare is deeply personal. She shares the profound impact of her son's health conditions, including a chromosomal deletion and autism, as well as her daughter's diagnosis as a type one diabetic. These experiences have fueled her passion for access to healthcare and enhancing the patient experience.

Transforming HR in Healthcare

Originally on a path to becoming a lawyer, Deb's career took an unexpected turn towards human resources. Today, she emphasizes the importance of focusing on employee happiness to ultimately benefit patient care. Her belief in creating a workplace that encourages authenticity and transparency has resonated deeply within BJC Health Care, positively impacting both employees and patients.

Awards, Mergers, and Strategic Visions

Luke and Bo explore the idea of recognizing influential individuals over 65 who continue to excel in their fields, stressing the need for such recognition. They also discuss strategic moves in the healthcare industry, including the merging of health systems and acquisition of small rural hospitals. Deb sheds light on other healthcare verticals like pharmacy acquisitions and supply chain management and emphasizes the importance of aligning missions and cultures during mergers and acquisitions to ensure successful integration and focus on patient care.

Work-Life Harmony and Authentic Leadership

Deb champions the concept of work-life harmony over balance and highlights the importance of setting boundaries and managing stress to bring one's best self to both work and home. She discusses the significance of authenticity, both personally and professionally, and the need to foster an environment where employees can thrive and be themselves.

Creating a Positive Culture

The episode underscores the impact of a positive work environment on employee well-being and how BJC Health Care’s unique culture of respectful communication and valuing diverse perspectives has been instrumental in its success. Deb also emphasizes the continuous need for recruiting and the positive ripple effect of working in a great organization.

A Vision for the Future

Deb Yost's commitment to people strategy and her vision for the future of the workforce in healthcare are truly inspiring. She leaves us with a powerful message about the significance of leadership, perspective-taking, and open communication in creating a workplace that values both people and patient care.

Thank you for being a valued member of the ASHHRA community. We hope you find this episode as enriching and motivating as we did. Stay tuned for more enlightening discussions and expert insights in our upcoming episodes.

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits t

Support the show

On this episode of The ASHHRA Podcast, we hear from James Barron, Director of Equity and Inclusion at UNC Health in North Carolina. The hosts Luke Carignan and Bo Brabo discuss with James the various aspects of equity and inclusion at UNC Health. James shares insights on data-driven decisions for diversity, how employee resource groups can lead to better engagement and retention, and the importance of creating a values-based framework. 

Along with this, the hosts point out that improving listening skills is necessary for better communication with patients, employees, and customers. Moreover, the episode features how UNC Health is actively working towards creating a representative workforce and promoting equity and inclusion in various aspects. 

James also highlights the significance of presenting solutions to executives while focusing on creating a lasting impact. Tune in to this informative episode to hear more about James's personal connection with UNC Health and his professional experiences at various healthcare institutions.

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

As a physician executive leader and entrepreneur with over 20 years of experience in digital health, Jeff Jacques, MD, has made significant contributions to the development of products and services that deliver personalized support for individuals experiencing complex care journeys. As the current Chief Medical Officer at Virgin Pulse, Dr. Jacques has taken a lead role in enhancing the behavior science approach of the company.

A key focus of Dr. Jacques' work at Virgin Pulse is ensuring alignment with member and market needs. His experience in sales-focused roles in well-known companies such as Cigna, Lark Health, and BioIQ, has given him deep insights into the importance of understanding and meeting the needs of customers. Dr. Jacques' expertise in this area has helped Virgin Pulse to build products and services that address the specific needs of its customers, resulting in impressive engagement rates and high customer satisfaction levels.

Dr. Jacques' entrepreneurial spirit has also been a contributing factor to his success in digital health. He has a keen interest in exploring additional ways that Virgin Pulse's unique capabilities can be utilized to simplify and support the member journey. This approach has resulted in the development of out-of-the-box programs that are tailored to meet individual needs versus one size fits all solutions.

One of Dr. Jacques' key attributes is the ability to integrate his knowledge as a physician with his business expertise to create innovative solutions. His focus on delivering value or ROI by metricizing everything and engaging people has resulted in an ecosystem of over 70 partners to support specific needs of employers. To ensure that his team continuously looks for ways to improve and integrate new services based on data and identifying areas others are not doing well, quarterly consultations with customers are held to identify specific needs and partners are brought in under one service agreement.

Dr. Jacques is a thought leader who has spoken at numerous conferences and taught medical students about the benefits of wellness programs. He understands the importance of sharing clinical knowledge and helping HR professionals and their clients to communicate and encourage employee participation in such programs. Dr. Jacques' remarkable achievements in digital health and his approach to leadership have earned him a reputation as a thought leader in the industry.

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Kristin Baird is a highly respected thought leader in healthcare, leveraging her extensive 25-year background in patient care, healthcare marketing, business development, and administration to drive impactful change across the industry. As President of the Baird Group, Kristin's unwavering dedication to service excellence has earned her a reputation as a talented speaker and consultant, helping healthcare organizations worldwide to achieve their strategic goals and elevate their standards of care.

Kristin's impressive academic credentials include a Bachelor of Science in Nursing from the University of Wisconsin-Madison and a Master's in Health Services Administration from Cardinal Stritch University in Milwaukee, WI. Her thought-provoking insights and pioneering strategies have been widely recognized and shared through her extensive body of work, including the groundbreaking titles You Make the Call! Healthcare's mandate for post-discharge follow-up, Raising the Bar on Service Excellence: The healthcare leader's guide to putting passion into practice, Reclaiming the Passion: Stories that celebrate the essence of nursing, and Customer Service in Health Care: A grassroots approach to creating a culture of service excellence.

Through her visionary leadership and unwavering commitment to healthcare excellence, Kristin Baird has become a sought-after thought leader and trusted advisor, driving positive change, and delivering transformative results for healthcare organizations worldwide.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

Support the show

Taylor Hamilton is an exceptional thought leader who has made remarkable contributions as the Senior Vice President and Chief Consumer Officer at Ballad Health. Through her visionary leadership, she has redefined the healthcare landscape by fostering a culture of innovation and implementing groundbreaking strategies that have revolutionized the consumer experience.

As the driving force behind Ballad Health's consumer experience, Taylor’s key priority is to create a seamless and personalized customer journey through traditional and innovative digital solutions. She is deeply committed to listening to the needs of consumers and physicians and leveraging those insights to develop new and innovative interactions with patients and families. Her vision is to empower patients with digital health literacy, ensuring they have access to the latest healthcare technologies.

In her role, Taylor has been responsible for developing and implementing a range of successful marketing, communications, community relations, media relations, and digital strategies. Her expertise and strategic approach have been instrumental in driving Ballad Health's growth and success.

Taylor holds a Master's in Biotechnology Enterprise from Johns Hopkins University and a Bachelor of Communications from The University of Florida. Her academic achievements and extensive experience make her a highly respected thought leader in the healthcare industry. Through her innovative leadership and vision, she has set a new standard for the healthcare industry and inspired a generation of leaders to embrace digital innovation and customer-centricity.

 This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Barbara Hoey is a powerhouse attorney with over 30 years of experience, specializing in all areas of employment law. She fearlessly defends her clients, ranging from large corporations to non-profits, in high-profile single-plaintiff, multi-plaintiff, and class action litigation cases. With her vast industry knowledge spanning healthcare to education,

Barbara provides timely, practical advice to her clients in the face of complex employment issues. She has secured more than a dozen victories in cases involving discrimination, the ADA, and whistleblower protection. Notably, she has also triumphed in litigations involving breach of non-compete agreements and theft of trade secrets.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

In today's ever-evolving healthcare landscape, effective leadership is paramount to drive organizational and operational performance. As such, we are thrilled to welcome Keith Minnis, a highly accomplished Senior Executive Leader & Human Resources Professional with over 30 years of experience in complex matrix healthcare systems, as our esteemed guest on the latest episode of our podcast.

With a proven track record of success in human capital management, merger & acquisitions, talent acquisition, employee engagement & retention, and Lean healthcare applications, Keith is a true thought leader in the realm of healthcare leadership. His insights and expertise are invaluable for healthcare leaders seeking to elevate their leadership skills and stay ahead of the latest trends in the industry.

Don't miss this opportunity to gain invaluable knowledge and insights from one of the most respected leaders in healthcare. Tune in now to our latest podcast episode and take your healthcare leadership game to the next level.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

ASHHRA23 Keynote Speaker, Steve Cadigan, has worked with some of the biggest names in tech and finance, including Google, Salesforce, The Royal Bank of Scotland, and the BBC. His expertise is so sought after that top VC and consulting firms like Andreessen Horowitz, Sequoia, KKR, and McKinsey regularly tap him for insights. 

But it's not just Steve’s clients who think highly of him - the teams and organizations he’s built throughout his career have been recognized as exceptional performers by publications like the Wall Street Journal and Fortune magazine. And in 2021, Steve was recognized as one of the top 200 global thought leaders in the world of people and talent. With a track record like that, it's no wonder Steve is in such high demand.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Jonathan Ainsley is the founder and CEO of Investinu (invest in you), a cutting-edge platform designed to empower business mentors, coaches, wellness champions, and counsellors to achieve scalable, sustained, and powerful outcomes. Jonathan is a multifaceted thought leader and business mentor with a keen eye for strategic innovation. 

Jonathan has been working and presenting to HR groups to help them create healthy habits, set and achieve their goals, and benefit their lives overall. Luke, what an incredible recipe to share with our healthcare HR audience whom we know, are at the forefront of some of the most challenging issues facing the healthcare industry today.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

With almost 20 years of experience, Amy Mackenroth is truly a force to be reckoned with in the fields of workforce development, higher education, and academic medicine. Her impressive work history and exceptional foundation of knowledge and expertise makes her the perfect candidate to lead teams and projects focused on talent development, credentialing, and more. 

Laurie Rowe, a credentialing industry veteran with more than two decades of experience. She is an expert in representing national testing organizations, trade associations, and certification and accreditation bodies in various industries. Her strategic vision and insights are the secret sauce behind her unparalleled success in building and managing coalitions and corporate partnerships.

EPISODE TIME HACKS

·         The success of apprenticeship programs. 8:44

·         The process of setting up an apprenticeship program for hospitals. 11:44

·         The competency and certification models. 18:22

·         Work-based learning programs for healthcare. 24:59

·         Competency-based apprenticeships. 28:04

·         Career pathways for apprenticeships. 36:33

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

We are delighted to have Amy Katnik, the dynamic Chief Operating Officer at ApolloMD, join us on The ASHHRA Podcast. Her 32-year career journey has certainly been captivating, and her expertise is vast. Known for her exceptional responsiveness, Amy has broken barriers as the group's first non-clinical and female executive.

Her command over Apollo MD's diversified service lines, such as emergency medicine, hospital medicine, anesthesia, scheduling, recruiting, medical staff services, billing, and customer solutions, is truly remarkable. Indeed, it seems there isn't anything she can't do at Apollo MD.

EPISODE TIME HACKS

• How did you decide to work in healthcare? 1:15
• Proactively reaching out to others. 3:30
• How do you communicate with physicians? 6:12
• How to set the guardrails for the new organization. 10:55
• Leadership and influencing before influencing. 13:44
• Shifting the culture to reflect a physician-friendly environment. 15:51
• Creative ways to take care of patients. 24:49

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

The latest episode of The ASHHRA Podcast features an inspiring conversation with Kristin Hamblock, the Chief Human Resources Officer of Rosecrans Health Network. In this episode, our hosts Luke and Bo dive deep into Kristin's innovative approach to leadership, staff engagement, and continuous improvement within her organization.

Key Highlights from the Episode:

1. Listening Sessions & Feedback Mechanisms:

   Kristin launched comprehensive listening sessions with staff, using these interactions to gather valuable feedback and build meaningful relationships. These 1-on-1 meetings across various locations have been instrumental in forming a community of champions team, empowering staff to initiate and drive change.

2. Culture of Open Dialogue:

   The culture at Rosecrans Health Network emphasizes open dialogue and consistent follow-up on suggestions, fostering a sense of ownership among the staff. This approach aligns with the philosophy of caring for people, providing resources, and expressing gratitude, which has been echoed by many guests on our show.

3. Collaborative Acquisition Strategy:

   Merging cultures and systems during acquisitions while prioritizing employee well-being and happiness is a cornerstone of Kristin's approach. She highlights the importance of empowering teams to bring forward their solutions to maintain authority and foster a deep sense of ownership.

4. Leadership & Continuous Learning:

   Kristin's rapid career advancement to becoming the youngest executive by 2021 underscores the value of taking on special assignments, being involved in committees, and pursuing further education like an MBA. She stresses the importance of continuous learning and development, encouraging regular skills enhancement over sporadic training sessions.

5. Dedication to Mission & Staff:

Kristin expresses immense gratitude and dedication to the mission and clients of Rosecrans, as well as a deep appreciation for the staff and community. Her commitment to providing informal leadership development opportunities and creating a cycle of continuous improvement within the organization is truly inspiring.

Kristin Hamblock's story is a testament to the power of engaged leadership and the transformative effects of empowering your team. Whether you're a seasoned leader or an aspiring professional, this episode offers valuable insights into the significance of feedback, collaboration, and continuous personal and professional development.

Thank you for being a valued listener of The ASHHRA Podcast!

Warm regards,

The ASHHRA Podcast Team 

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show

Geoffrey Roche, Senior Vice President of Core Education PBC’s National Health Care Practice & Workforce Partnerships, joined the show to talk workforce development and more.

Geoffrey is an inspirational leader who believes in empowering others through meaningful relationships. He has a bold vision and the drive to achieve great results, even when presented with challenging obstacles. His ability to create powerful collaborations enables him to think big and pursue innovative solutions for long-term success across various industries.

EPISODE TIME HACKS

·        What is the role of Core Ed PBC? 145

·        What got you in to this line of work? 3:43

·        The challenges of the healthcare workforce. 5:32

·        Supporting upskilling and career mobility. 10:22

·        The importance of culture in healthcare. 12:45

·        The importance of having a Chief Learning Officer. 15:10

·        How much does data analytics play into the work they do? 19:36

·        Strategies for improving employee retention. 22:19

·        What does leadership mean to you? 25:21

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

This podcast episode is sponsored by Kelley Drye and Warren, a powerhouse law firm with the heart of a boutique! 

Support the show

Healthcare is experiencing a massive transition and transformation. It can be difficult to know where to turn for leadership and guidance. In this episode with Dr. Matt Primack, President of Advocate Condell Medical Center, Matt provides the inspiration and information you need to move your organization forward.

In this episode, Matt shares a very personal story as an example of how we can better integrate work and family in order to achieve harmony. He also discusses the importance of gratitude for healthcare HR professionals. This is a thought-provoking episode that will help you rethink the way you approach healthcare.

EPISODE TIME HACKS (see chapters to jump straight there)

·         Introduction of today’s guest. 0:06

·         Transition and transformation of healthcare. 3:01

·         Leading by inspiring people to be great. 7:28

·         Crisis playbook for the future. 10:16

·         Taking an internal audit of your own organization. 13:58

·         Calm yourself and your team down. 16:21

·         Mentorship is a focus. 21:41

·         The importance of integrating work and family. 24:16

·         More birthdays, more birthdays. 32:04

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

From humble beginnings as critical care nurses at the Cleveland Clinic to senior-level executives in Houston Methodist's healthcare system, Carole Hackett, CHRO, and Tom Vernon, Chief Experience Officer, are well equipped with knowledge from both operational and business perspectives. 

In this episode they discuss how their "I CARE" values (integrity, compassion, accountability, respect, and excellence, shape hospital culture and share methods for rolling out expectations that promote a culture worthy of emulation. 

EPISODE TIME HACKS

·         The importance of culture and values.2:36

·         The importance of hiring for fit and culture. 11:58

·         Redefine who we are and why we do this. 17:01

·         Work-life balance… NO; just LIFE. 22:29

·         How leaders can start getting quick wins. 25:42

·         Key indicators of success; employee engagement. 31:19

·         Best practices for building a values-based culture. 36:28

·         How to help people understand what works. 42:08

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Welcome to The ASHHRA Podcast featuring Jeremy Sadlier – a must-listen for discerning professionals in the hospital and health care industry.

Jeremy is a highly respected leader with an extensive background in healthcare operations, legal compliance, and leadership coaching. He has proven his proficiency time and again through successful initiatives that have propelled organizations forward while remaining compliant with labor laws. Utilizing his insights into the changing landscape of the healthcare sector, Jeremy can provide you with invaluable guidance on how to best leverage your resources.

EPISODE TIME HACKS (direct links in "CHAPTERS" tab)

·        The importance of sharing what’s working. 1:18

·        The city of Charlotte. 3:10

·        How is Charlotte becoming a healthcare hub? 5:29

·        How many sessions are there for the conference? 7:36

·        What people get out of the conference. 10:05

·        Mentorship and mentorship opportunities. 12:06

·        What to expect from ASHHRA23. 17:02

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Pubali Chakravorty is an experienced executive serving as the Chief Administrative Officer at Promises Behavioral Health. She is a thought leader with over 20 years of experience in human capital management and business operations & has successfully helped organizations ready themselves for growth and expansion.

Pubali is passionate about helping businesses harness the power of their workforce to achieve their goals. Her approach is tailored to each situation, taking into account the unique needs and challenges of her team and the company as a whole.

Drawing on her extensive knowledge and experience, this episode provides solutions that help healthcare HR leaders optimize their workforce, improve efficiency, and boost performance.

EPISODE TIME HACKS

·         The importance of understanding how the business operates. 6:52

·         How important is business acumen in healthcare? 12:07

·         How are you going to really help your team? 17:39

·         Be a listener and an observer. 22:12

·         Do your research before you go to work. 28:29

·         The legal side of HR. 33:58

·         Where does her grit come from? 39:11

·         The importance of being part of other people’s success. 49:23

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

As the Chief Nursing & Patient Safety Officer at Singing River Health System, Susan Russell brings a wealth of experience and a deep understanding of the nursing profession to her work. Susan's expertise in the hospital and health care industry spans patient safety, nursing operations and hospital administration. She is proud to have served as both a consultant and panelist on topics related to clinical operations and performance improvement, while also being recognized with awards for advocating donation, innovation and nurse/patient rights.

As a leader in this space, Susan is currently serving on the Board of Directors for the Mississippi Association of Nurse Leaders - where she's using her insights to ensure nursing teams are optimally staffed and that innovative healthcare solutions are developed that result in positive outcomes for patients.

EPISODE TIME HACKS

·         Common reasons for the nursing shortage. 2:15

·         What’s an ongoing shortage? 5:02

·         The wage index and the cost of living. 9:58

·         Innovative ways to grow your internal workforce. 12:16

·         How to start an LPN apprenticeship program. 16:33

·         The importance of diversity in healthcare. 19:33

·         How do you attract people to your area? 22:31

·         How much does it cost to be a travel nurse? 27:53

·         Advice for HR Professionals. 30:34

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Support the show

Trevor Brand is a results-oriented individual making his mark on the healthcare industry, currently as COO at The Cancer Treatment Centers of America. Trevor is a trailblazer known for reviving financial performance and optimizing utilization of resources, while simultaneously elevating patient experience with quality initiatives – he is an executive that knows what it takes to elevate organizational operations from ordinary to extraordinary!

ONE OF TREVORS SUGGESTIONS FOR HR LEADERS

“Take it one day at a time, take it one person at a time. And really one conversation at a time. I think we've all struggled, and I struggle with it often. trying to take care of everything in one single day. And we've got 365 of those days in a year to get things accomplished and that not everything happens quickly. But the best quality sometimes really takes time to get that done. So as we're working together, really understanding the true nuances of the particular executive, really working one day at a time.”

EPISODE TIME HACKS

·         How did you get started in healthcare? 3:37

·         What does access to healthcare mean? 5:52

·         How to synthesize your goals into a daily goal. 12:15

·         How did you get into this mindset shift? 16:56

·         How daily affirmations work with everything. 18:35

·         Advice for HR Leaders in healthcare. 21:08

ABOUT THE ASHHRA PODCAST

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

Elizabeth (Liz) Bruno is an inspirational educator and leader at Baptist Health. With a remarkable background in teaching, training management, performance consulting and nursing leadership, Liz demonstrates her commitment to providing excellent service to others through innovative education and organization development. 

Her strong skills as a coach-facilitator, team builder and communicator allow her to create success across the organization. She is here for the purpose of inspiring others and helping the staff stay on top of their game. Ultimately, Liz looks to ensure that Baptist Health is one of the best health systems in the country!

Episode Time Hacks:

•             Building a force-multiplier process. 1:45

•             How has the force-multiplier effect impacted the staff? Morale? 4:49

•             How can we be creative to get the right people in? 8:45

•             Creative partnerships with local universities. 11:38

•             What kind of partnerships do you need to find? 16:45

•             What you have is what you have “now.” 21:30

•             The power and importance of living in the present. 26:27

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

February 2020 marked an exciting time for the University of Virginia Health system when Dr. Craig Kent stepped up as Executive Vice President. UVA Health is a beacon of responsibility, respect and excellence - offering Central Virginians top-notch hospital services including trauma care, cancer treatment and heart centers plus primary & specialty clinics that reach every corner.

"I have always been passionate about providing excellent clinical care, research, and educational opportunities. Medicine connects and unites us all, helping us to lead happier, healthier lives every day."

Episode Outline / Time-hacks

·         What motivated you to seek out the leadership aspect of health care? 2:28

·         The guiding light of clinical leadership. 4:54

·         Leadership is a journey of learning. 7:35

·         What’s the future of innovation at UVA Health? 11:43

·         How important is access to health care to you? 14:07

·         Why you need to join us in health care. 16:04

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

Healthcare human resources leadership is a vital role in any healthcare organization. Leaders must possess strong skills in recruitment, retention, and development of healthcare professionals. They must be adept at managing budgets, developing strategies, and leveraging technology to enhance the recruitment process.

They must also have the ability to build relationships with healthcare providers, managers, and other staff, as well as to motivate and inspire healthcare professionals to perform at their best.

All of these characteristics (and more) describe our guest Karmen Fittes. Karmen is the Chief Healthcare HR Officer at UVA Health. The insights she shared during our interview are invaluable for healthcare leadership across the board.

Episode Outline / Time-hacks

·         How do you get the team on board with your vision? 4:03

·         The need for radical change in healthcare. 9:39

·         Why aren’t nurses staying? 12:20

·         The importance of saying “we are a great place to work.” 17:50

·         We’re still learning how to talk about our differences. 20:39

·         Leadership development at UVA Health. 22:23

·         Karmen’s experience with misdiagnosis. 26:55

·         What advice would you give to younger Karmen? 29:33

·         How do you get the team on board with your vision? 4:03

·         The need for radical change in healthcare. 9:39

·         Why aren’t nurses staying? 12:20

·         The importance of saying “we are a great place to work.” 17:50

·         We’re still learning how to talk about our differences. 20:39

·         Leadership development at UVA Health. 22:23

·         Karmen’s experience with misdiagnosis. 26:55

·         What advice would you give to younger Karmen? 29:33

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

We’re thrilled to bring you the latest insights from our newest episode of The ASHHRA Podcast, featuring the esteemed Gregory Pardo, Senior Vice President of Global Human Resources at Fresenius Medical Care. In this compelling episode we delve into the intricacies of HR within the healthcare sector and explore how to effectively navigate the challenges and opportunities therein.

 Episode Highlights:

- From Hospitality to Healthcare: Gregory shares his journey transitioning from the hotel industry to healthcare, underscoring the importance of understanding your business as an HR professional.

- Speaking the Company's Language: Learn essential tips on proving ROI in HR initiatives and aligning your people strategy with your company's goals.

- Cultivating Strong HR Functions: Discover why a robust HR function is crucial in healthcare and how people are at the heart of a company’s success.

- Employee Referral Programs: Hear about Fresenius’s innovative approach to addressing hiring needs and the importance of continuously learning within the HR community.

- Building Trust and Respect: Gregory discusses the significance of relationships built on trust, highlighting the analogies of HR leaders as both "priest and father" and the importance of being a competent and supportive HR professional.

- Global & Cultural Adaptation: Uncover the challenges of managing culturally diverse teams and the strategies that can lead to effective communication and management across different countries.

 Key Takeaways:

- Tailor-Made HR Strategies: Inspired by Laszlo Bock’s teachings, Gregory emphasizes the need for HR strategies customized to meet specific business needs.

- Talent Acquisition: Learn about Fresenius’s scalable approach to talent acquisition, including hybrid in-house recruiting and RPO, tailored to different market needs.

- Presented Business Cases: Gregory’s expertise on securing TA budgets through compelling data and aligning TA investments with top-line growth and cost savings.

- Leadership & Communication: Insights into the essence of personalized leadership in a multicultural workforce and the significance of cultural immersion and travel.

 Why You Should Tune In:

This episode is a treasure trove of practical advice and expert-level discussions, perfect for HR professionals looking to bolster their business acumen, enhance their recruitment strategies, and foster a strong HR presence in the healthcare industry.

 Listen Now:

Don't forget to subscribe, rate, and leave a review on your favorite podcast platform. Your feedback helps us bring more incredible content to your ears!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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Coming from Eastern Europe at the young age of 14, Olesea Azevedo has experienced extraordinary opportunities to grow and learn the culture. Time spent with influential leaders across various industries has taught her invaluable lessons which ultimately led her to her current position as head of AdventHealth's people and culture team.

It has certainly been an eye-opening journey over these past few years - one that she's grateful for each day! Now, it is a privilege for her to be able to share some of her team's amazing work at AdventHealth with you all today.

Episode Outline / Time-hacks

·         Welcome to the show and the elevator pitch.

·         How do you keep the personal touch with your team? 2:15

·         How the pandemic forced healthcare to innovate in numerous areas. 7:07

·         How virtual nursing is changing the model for nursing. 11:53

·         How do you get the message out to your team? 15:12

·         Are you connecting with your leader on a weekly basis? 20:36

·         The big company that leads with love. 25:14

·         Healthcare has risen to the occasion. 26:26

·         How do you constantly adjust your offerings to be competitive? 31:14

·         Advice for young HR professionals who don’t have leadership training. 36:27

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

Support the show

We are thrilled to bring you a groundbreaking episode of The ASHHRA Podcast featuring Dr. Richard Safeer, Chief Medical Director of Employee Health and Well-being at Johns Hopkins Medicine. If you missed the session at ASHHRA 24, you’re in for a treat. Here’s a sneak peek into what we discussed and why this is an episode you can't afford to miss.

 🎙️ Episode Highlights:

- Inspirational Journey: Dr. Safeer shares his personal and professional journey from family practice to leading the well-being initiatives at Johns Hopkins.

- Workplace Culture: Learn how Johns Hopkins Medicine is fostering a culture of health and well-being, and the critical role of leaders and HR professionals in this transformation.

- Actionable Insights: Discover practical tips from Dr. Safeer's newly published book, *A Cure for the Common Company*, designed to help you build a healthier, happier, and more resilient workforce.

- Self-care & Well-being: Understand the profound impact of self-care on workplace energy and morale, and why it's essential to “put your own mask on first.”

 📚 Must-Read Book:

Dr. Safeer’s book, *A Cure for the Common Company*, is an invaluable resource for HR professionals and organizational leaders. With easy-to-follow guidelines and actionable strategies, this book is a toolkit for creating a thriving workplace culture. 

 🗣️ Powerful Takeaways:

1. Customized Solutions: Tailor well-being initiatives to fit your organization’s unique culture and needs.

2. Emotional Engagement: Capture the hearts and minds of your leaders and employees to drive meaningful change.

3. Humility in Leadership: Foster humility and openness among leaders to create a more inclusive and supportive work environment.

4. The Ripple Effect: Recognize the far-reaching impact that workplace morale can have on employees’ families and communities.

 📢 Shout Outs:

Dr. Safeer gives a heartfelt shout-out to the 40,000 employees at Johns Hopkins Medicine for their relentless dedication to improving global health. Their commitment and sacrifices do not go unnoticed.

 🤝 Connect with Us:

Thank you for being a part of The ASHHRA Podcast community. We hope this episode inspires you to take actionable steps toward enhancing your workplace culture and personal well-being.

Stay tuned for more insightful episodes coming your way!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

We’re excited to bring you the latest episode of The ASHHRA Podcast, featuring the inspiring Mel Goodrich, SVP and Chief People Officer at Sentara! This episode is packed with insights on leadership, technology, and the future of healthcare. Let’s dive into the highlights!

🎙️ Special Guest: Mel Goodrich

With over 32 years of HR experience across various industries, Mel Goodrich’s heart belongs to healthcare. At Sentara, she oversees HR operations for a network that includes hospitals, ambulatory care centers, and physician practices. Her early experiences in her family’s grocery store instilled a deep passion for caring for people, driving her impactful career in HR.

🐶 Meet Joey, the Aussie Poo

Mel shares lighter moments from her life, including her adorable Australian Shepherd poodle mix, Joey. This little bundle of joy is a testament to how personal well-being contributes to professional success.

🏊‍♀️ Finding Balance

In her leisure time, Mel finds serenity in swimming in her backyard pool, which serves as a great stress reliever. Her holistic approach to managing stress highlights the importance of self-care in leading effectively.

📅 Leadership and Structure

A multitasker who thrives on structure, Mel emphasizes regular meetings and purposeful project plans. She believes one-on-ones should prioritize individual development alongside business updates. Her approach ensures her team’s growth and well-being.

💡 Embracing Technology in Healthcare

Mel and Luke explore how technology, especially AI, is enhancing productivity and care in healthcare. By combining AI with human intelligence, organizations can deliver better services while empowering staff to leverage these advancements agilely.

🌟 Care and Compassion in Leadership

Humility, grace, and listening are vital traits Mel champions as a leader. She reengineered Sentara’s employee relations team by conducting listening sessions with over 100 people, focusing on supporting employees through personal milestones like childbirth.

🛠️ Innovating HR in Healthcare

COVID-19 has pushed healthcare HR to innovate rapidly. Mel discusses flexible scheduling, remote work, and wellbeing resources as essential measures to attract and retain talent in a challenging landscape.

📈 Building the Future

Mel’s dedication also extends to the future workforce. Her team’s initiatives include engaging with high schools and middle schools through boot camps and sponsorships to attract young people to the healthcare profession.

In this episode, Mel leaves us with a powerful message: It’s crucial to support development and leave a legacy through mentorship, ensuring we are always striving to be our best selves.

🌟Don’t miss this enlightening conversation! We hope Mel's journey and insights inspire you as much as they inspired us. Stay tuned for more enriching discussions on The ASHHRA Podcast.

Best Wishes,  

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

In this episode we dive deep into the ever-evolving world of HR and people operations with our special guest, Nikki Romence, Chief People Officer at Chapters Health System. With 30 years of experience in nursing and project management, Nikki brings a unique perspective to HR, emphasizing the importance of intentional leadership and a people-first approach. 

Key takeaways:

Revolutionizing Bereavement Policies:

Nikki discusses the innovative changes at Chapters Health System, such as allowing up to two bereavement leaves per year for any select relative, pets included. This policy showcases a shift towards more compassionate and flexible HR practices.

Disrupting Traditional HR:

Our discussion explored the need to move away from strictly following outdated policies and handbooks. Nikki, Luke, and Bo emphasize the importance of being people-focused and tailoring HR approaches to individual needs, similar to patient care plans in healthcare.

Maintaining Culture Amid Rapid Growth:

Nikki shares the challenge of preserving company culture during rapid expansion in the healthcare industry. Luke highlights a critical insight: "People are not scalable, unlike products and services." This serves as a reminder of the unique approach required when dealing with human resources.

Equity vs. Equality:

A significant topic was understanding the difference between equity and equality in addressing employees' needs. Nikki stressed the importance of meeting individual needs rather than providing uniform solutions, fostering a more inclusive and supportive workplace.

Leadership Development:

We delved into the importance of intentional leadership development, especially in the healthcare industry, as highlighted during the pandemic. Nikki and the hosts agreed that effective leadership directly impacts employee retention and organizational success.

The Shift to People Operations:

The conversation shed light on the evolution of HR into "People Operations," with a renewed focus on individual experiences and respect for employees. This shift is vital as technology and AI automate transactional tasks, allowing HR professionals to concentrate on the human element.

Real Stories, Real Impact:

Nikki shared a poignant story about a homeless employee who was supported and eventually promoted after her challenges were understood. This story underscores the need for compassionate and individualized approaches to HR policies.

Veteran Programs and Leadership:

Luke and Bo, drawing from their military experience, emphasized the importance of leadership development. They highlighted the responsibility of leaders to develop their teams, set clear expectations, and address performance issues constructively.

Looking Forward:

Our episode wraps up with an invigorating conversation about the significance of continuous performance evaluation and clear communication in avoiding mismatched perceptions between employees and leaders.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

In this episode, Mark Steiman, Chief Human Resources Officer at Children’s Hospital Orange County, shares his unconventional entry into the world of Human Resources—a journey that started as a punishment and evolved into a passion. 

Here’s a glimpse of what you’ll learn:

- A Rocky Start: Discover how Mark's initial experience in HR was far from ideal and how he turned it into an opportunity for growth and fulfillment.

- Breaking Stereotypes: Explore the often-negative stereotype of HR and how Mark's journey reflects and challenges these perceptions.

- HR with Compassion: Hear from Luke on the importance of compassion in HR, focusing on building better teams and organizational culture while balancing operational efficiency.

- Strategic Partnership: Learn why building strong relationships with key organizational members, like the CFO and head of patient services, is essential for aligning HR with overall business goals.

- Advocating for HR: Bo shares valuable insights on presenting a compelling case to secure funding for HR initiatives, emphasizing the importance of strategic communication.

- Learning through Experience: Mark shares wisdom from his grandmother, “Experience is what you get when you don’t get what you want,” and how it encapsulates his team’s approach to growth and learning.

- HR as Business Consultants: Delve into the role of HR in driving workforce strategies that align with organizational objectives through a robust business partner model.

- Operational Excellence: Understand why mastering operational HR is crucial before moving on to strategic HR, and how simplifying basic tasks can empower managers to focus on leadership and talent development.

Bonus Content: Mark invites Bo and Luke to visit the Children's Hospital of Orange County for a potential second interview at the hospital’s onsite radio studio!

We hope this episode provides invaluable insights and inspiration for all our healthcare HR professionals striving to make a meaningful impact. If you have any questions for Mark or need further assistance, feel free to reach out to us, and we’ll be more than happy to help.

Stay connected with us—together, we can achieve collective improvement in our field. Keep supporting each other and making a difference in the healthcare community.

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

In this episode, Bo and Luke engage in a compelling conversation with Joyce Newmyer, the Chief People Officer and President at Adventist Health Oregon Network, who brings a wealth of experience in healthcare HR. Joyce discusses the varied attitudes towards jobs in the healthcare industry, particularly highlighting the selflessness and dedication shown by healthcare workers during the COVID-19 pandemic. Topics range from her extraordinary professional journey, her transition to the role of Chief Culture Officer, operational effectiveness in healthcare, and the strategic importance of leadership and culture in enhancing organizational performance.

Key Takeaways:

1. Compassionate Leadership in Healthcare: Joyce emphasizes the vital role of compassionate leadership in shaping a positive organizational culture and inspiring employees to go the extra mile.

2. Importance of Valuing Nurses: Addressing the ongoing nursing shortage, Joyce highlights the need for healthcare organizations to support and push nurses towards working at the top of their licenses to maximize their contribution and satisfaction.

3. Operational Excellence: Joyce outlines three crucial areas for operational effectiveness: clinical excellence, zero harm, and smart growth through mergers and acquisitions.

4. Personal and Professional Growth: Through her story, Joyce showcases the importance of being open to new responsibilities and continuous learning, which can lead to significant career growth in healthcare.

5. Curiosity and Innovation: Joyce underscores the values of being a force for good and staying curious, driving continuous improvement and innovation in healthcare.

We hope you enjoyed this episode of The ASHHRA Podcast. Don't forget to subscribe, leave us a review, and visit the [ASHHRA website](https://www.ashhra.org) for more valuable resources. Join us next time for more insights and discussions with leading healthcare HR professionals.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

We’re excited to share the latest episode of The ASHHRA Podcast where our hosts, Bo & Luke, have a conversation with healthcare HR expert, Jason Raidbard.

In This Episode:

🎤 Meet Jason Raidbard  

Jason, with extensive experience in healthcare administration and HR, has engaged and taught thousands before COVID. His insights and unique journey—from a practice manager to an executive, passing through critical roles in healthcare operations and strategy—are both relatable and instructive.

📚 Mastering the Basics and Beyond  

Luke emphasizes the importance of mastering the basics at work. Jason further discusses the significance of having systems in place for effective execution and seamless communication across teams. 

🧠 Mental and Emotional Health: A Priority  

COVID-19 has tested the emotional and mental resilience of healthcare workers. Jason highlights the importance of managing these challenges with a focus on mental health. Leaders must normalize conversations about mental health and create supportive environments for their teams.

🏢 Creating a Positive Work Culture  

A pleasant work culture aligned with values is fundamental. Jason shares the impact of fostering a patient-centric mission and a supportive, trusting environment. Reflection and deliberate action towards positivity can transform workplace culture.

💡 Personal Joy and Work-Life Balance  

Outside the professional realm, Jason talks about his joys in gardening, exercising, and hobbies. He encourages all to find what brings them happiness and integrate those in their lives, balancing work and personal passions.

🌟 Leadership and Accountability  

Jason emphasizes servant leadership, prioritizing family and accountability at work. Though difficult, sometimes letting go of team members could be the best decision in the long run, benefiting both the individual and the organization.

✨ Engaging Discussion and Insights  

Bo and Luke contribute their perspectives, especially on the impact of commute satisfaction based on work contentment. Together, they underline the necessity of work-life harmony and the value of reflective happiness.

🔔 Don't Miss Out!

Tune in to the episode to gather profound insights from Jason Raidbard on transforming healthcare HR and ensuring mental well-being, both professionally and personally. 

📧 Share Your Thoughts: 

We’d love to hear your takeaways from this episode. What resonates most with you? How are you incorporating these insights into your life and work?

Thank you for being a valued member of our community. Stay tuned for more enlightening episodes!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

This episode of The ASHHRA Podcast features an enlightening conversation with Lauren King, a corporate talent acquisition and human resources leader with over 16 years of experience. Our hosts, Luke and Bo, dive deep into the complexities of workforce strategies in healthcare and how these impact both employee satisfaction and patient care. Here are some of the key takeaways from the episode:

The True Cost of Turnover and Sign-On Bonuses

Lauren discusses the often-overlooked financial impact of employee turnover and sign-on bonuses. She underscores the need to measure these costs accurately and suggests repurposing funds towards employee incentives and development programs.

Strategic Investment in Employee Growth

Investing in employees is more important than ever. Lauren highlights the significance of creating clear growth paths and development opportunities within healthcare organizations. This not only boosts retention but also leads to higher job satisfaction and better patient care outcomes.

Real-Time People Data: A Game-Changer for HR

The conversation explores the benefits of integrating real-time people data in HR operations. Luke and Lauren discuss how this data can provide valuable insights into workforce trends, helping managers make informed decisions and improve employee engagement.

Treating Healthcare Employees as Valued Consumers

Lauren insists on the importance of regarding healthcare employees as consumers who deserve a supportive work environment. By focusing on their well-being, organizations can enhance overall patient care and improve retention rates.

Addressing the Healthcare Worker Shortage

The healthcare industry faces a critical shortage of professionals. Lauren and the hosts explore innovative solutions such as partnerships with educational institutions and scalable laddering models that recognize and credit professionals for their skills and experience.

Internal Mobility Programs: The Path to a Stronger Workforce

Internal mobility is key to developing talent within healthcare systems. Lauren emphasizes the need to cultivate a culture where internal growth is prioritized and employees are given opportunities to advance based on their skills and contributions.

Embracing Flexible Education Programs

Education is a significant barrier for many who aspire to healthcare careers. Lauren advocates for flexible education programs and rethinking certification processes to make it easier for individuals to enter and progress in the healthcare field.

Pharmacy Techs: Untapped Potential

Pharmacy techs face limited opportunities for advancement. Lauren shares her thoughts on creating better career pathways for these professionals, suggesting a shift towards skills-based hiring and better job descriptions to utilize their full potential.

Thank you for staying connected with The ASHHRA Podcast. Your support helps us bring crucial conversations and expert insights to the forefront of healthcare HR.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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NEW episode of The ASHHRA Podcast that we know you'll find invaluable! Tune in as we broadcast from the stunning rooftop of the Alida Hotel in Savannah, Georgia, during the prestigious ASHHRA Executive Summit. Bo and Luke are joined by an exceptional guest, Michelle Wiles, the Chief People and Culture Officer at the University of Arkansas for Medical Sciences. Dive into an episode filled with insights, strategies, and inspiration for healthcare HR professionals!

Episode Highlights:

• The ASHHRA Executive Summit Experience: Get a front-row seat as Michelle Wiles shares her appreciation for the close-knit setting of this summit, where healthcare HR executives build relationships and share industry experiences. Learn why this non-salesy, member-driven event stands out!
• Practical HR Strategies and Operations: Michelle delves into the importance of a strong HR foundation, likening it to constructing a house. Discover her practical advice on streamlining transactional processes and how she significantly reduced time-to-fill positions from 66 to 44 days at her organization by optimizing business processes.
• Transforming Through Technology: Explore Michelle's expertise in change management as she shares insights on effectively implementing new technology. Learn about the common pitfalls of incorporating old processes into new systems and the importance of seamless workflows and effective communication.
• Career Development and Workforce Insights: Passionate about helping others explore career paths, Michelle offers valuable advice on gaining real-world experience and the benefits of varied professional exposure. Dive into her reflections on healthcare employment benchmarks and strategies to improve job satisfaction among new graduate nurses.
• Leadership and Teamwork: Hear from Michelle on balancing rational decisions with empathy in leadership roles. Gain perspective on the unique integration of healthcare HR with business operations and the vital role of collaborative effort within teams.

Why Attend the ASHHRA Executive Summit?

• Networking and Skill Enhancement: With roughly 20-25 healthcare HR executives in attendance, this is your chance to engage in meaningful relationship-building and problem-solving.

Career Advice Corner:

Michelle Wiles also touched on the MHA (Master of Health Administration) residency programs and the importance of lateral career movements for development. She stresses the significant impact of diverse professional experiences and encourages a proactive approach to career progression.

Get ready to redefine your HR strategies and operations with insights from one of the industry's most respected leaders. 

Thank you for being a part of our thriving community. Let’s continue to learn, grow, and excel together!

Warm Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

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We are thrilled to bring you insights from our latest episode featuring the esteemed Dr. David Reich, President of Mount Sinai Hospital in New York City.

🎙 Episode Highlights:

- Innovative Training in Healthcare:

Dr. David Reich shares his vision for creating a residency-like program for industrial engineers within healthcare. By partnering with organizations, this initiative aims to leverage the energy and enthusiasm of new engineers to drive performance improvements.

- HR's Strategic Role:

David highlights the critical need for HR to go beyond transactional activities. He advocates for a robust investment in people—covering talent acquisition, preventing turnover, labor management, talent development, and continuous learning. It’s all about fostering a culture that integrates performance improvement tools and prioritizes people operations.

- AI and Technological Augmentation:

One of the transformative elements discussed is the role of AI in healthcare. Reich’s pioneering work with AI, especially his malnutrition detection algorithm, showcases how technology can enhance clinical decision support without replacing the human touch. His algorithm, integrated into electronic health records, has notably increased malnutrition diagnosis rates, highlighting AI's potential to direct the right interventions to the right patients at the right time.

- Advancing with Empathy and Agility:

Dr. Reich and our host Luke discuss the importance of maintaining empathy in healthcare operations. Continuous learning, performance improvement, and an agile approach are key facets that Mount Sinai upholds to enhance patient care and employee well-being.

- The Future of HR with AI:

Luke presents an intriguing notion: referring to human resources as "augmented HR." This concept underscores the synergy of humans and technology, much like street sweepers and gold miners who benefit from technological advancements, ensuring the human element remains at the center of workforce management.

🏆 Notable Achievements:

Beyond his roles at Mount Sinai, Dr. David Reich is also a finalist for the prestigious UCLA Hurst Healthcare Prize. His impactful work, including over 100 academic publications, reflects his commitment to healthcare innovation and excellence.

Join the Conversation:

Listen to the full episode on our [website/link] and delve into the ways AI and human-centric strategies are reshaping the future of healthcare. Discover how your organization can implement these transformative insights to improve both patient care and employee satisfaction.

Thank you for being part of our growing community dedicated to advancing healthcare through strategic HR and technological innovation. Stay tuned for more thought-provoking discussions and expert insights in our upcoming episodes!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In this insightful episode, our hosts Bo and Luke dive deep into the complexities and trends of healthcare HR with our special guest, Tom Nesteruk. As the Senior Vice President of HR and Associate Chief People Officer at AdventHealth, Tom brings a wealth of experience and an inspiring journey from various industries to the forefront of the discussion. 

Here's a sneak peek of what you'll learn:

🎧 Impact of Healthcare Experiences

Tom enlightens us on how both positive and negative patient care experiences influence the recruitment and retention of healthcare talent. He emphasizes the critical nature of aligning HR strategies with patient care to create an appealing environment for potential employees.

💡 Post-Pandemic Shift

The conversation explores the significant shift from pandemic-focused recruiting to engaging and retaining current employees, illustrating the importance of having structured playbooks and preparedness for any crisis.

🏥 Strategic HR Alignment

Tom draws fascinating parallels between consumer strategies and HR efforts, advocating for a consumer-like experience for employees to enhance retention. His insights into developing a robust employment brand strategy are invaluable.

🔧 Technology & Collaboration

A major highlight is the transformative role of technology and AI in HR. Tom shares anecdotes about collaborative decision-making at AdventHealth, showcasing how departments like IT, finance, and HR must work together to drive successful outcomes.

🌟 Trust and Leadership

Tom also discusses the critical aspect of internal relationships and trust, mentioning how a unified, inclusive culture facilitates rapid decision-making and supports the organization through challenging times, such as the COVID-19 pandemic.

🚀 Tom's Inspiring Journey

From aerospace defense to hospitality giants like Marriott and Disney, and now in healthcare, Tom's transition story is truly inspiring. His personal connection to AdventHealth, given his father-in-law’s treatment for cancer, adds a poignant touch to his professional narrative.

Don't miss out! Your professional development and learning journey start here.

Warm regards,

The ASHHRA Podcast Team

P.S. Know someone who would benefit from these insights? Share the podcast with your colleagues and help spread valuable knowledge within our healthcare HR community! 💌

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In this episode, our hosts Luke and Bo are joined by the incredible Tina Esposito, Senior Vice President and Chief Data Officer at Advocate Healthcare, for a deep dive into the transformative power of data and analytics within the HR space.

 Highlights You Don’t Want to Miss:

- Tina Tuesday: Discover the concept behind "Tina Tuesday" and why dedicating a day to focus on data and analytics can revolutionize HR practices.

- Data-Driven Decision Making: Learn how New York Presbyterian’s HR officer has fostered an environment where staff can freely discuss issues, leading to more efficient problem-solving.

- AI and Predictive Modeling: Be captivated as Tina discusses the impact of AI on data compilation and presentation in HR, and the potential efficiencies AI can bring to coding and data analysis.

- Merging Data and Organizations: Gain insights into the challenges and strategies of integrating data following a merger, including the move to the cloud for seamless integration.

- Collaborative Efforts: Hear firsthand about the importance of asking the right questions and involving HR in decision-making in data analysis to meet organizational goals.

- Tools and Techniques: Get Tina's take on her favorite tools, such as Power BI, and why fitting the tool to the need is crucial for effective data use.

 Special Segments:

- Bo shares his experiences as the former head of HR operations at the White House, discussing the importance of predictive modeling and utilizing existing resources.

- Tina offers invaluable tips for smaller organizations on how to leverage analytics and reporting, even without a dedicated data department.

Professional Development:

Tina provides resources for those seeking to enhance their skills in HR and data science, including educational opportunities, books, and collaborations with peers. 

Stay Connected:

Luke and Bo express their appreciation for Tina’s profound insights and mention plans to keep in touch for future discussions and updates on her groundbreaking ideas.

Tune in now and transform your HR strategy!

Best Regards,  

The ASHHRA Podcast Team

P.S. Spread the word! Share our podcast with colleagues and friends who are passionate about data-driven HR. Together, we can achieve great things!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

This thought-provoking conversation features our esteemed guest, Leeann Kaminsky, Chief Human Resources Officer at West Virginia University Health System (WVUHS). With over 25 years of experience in HR roles, Leeann shares invaluable insights into the transformation and growth of the healthcare system under her leadership.

Key Highlights from this Episode:

- A Journey of Financial Wisdom: Leeann Kaminsky shares her impressive story of consolidating student loans at a 2.7% interest rate and paying back $75,000 over 15 years. This story resonates with our listeners, emphasizing financial responsibility and long-term planning.

- Supporting Education: WVUHS’s commitment to education shines through their tuition program. Since 2018, they have covered a significant percentage of tuition for both employees and their dependents, promising 100% tuition coverage for staff attending WVU University. This program not only reduces the financial burden of college education but also retains talent within the organization.

- The HR Nurse Program: This initiative offers financial support and job commitment to nursing students, ensuring they join WVU Medicine post-graduation. This approach addresses the healthcare workforce shortage and demonstrates a solid partnership between academic and healthcare institutions.

- Integrating Healthcare Systems: Leeann dives into the complexities of hospital acquisitions, discussing the integration of payroll and medical record systems while maintaining the community culture. Employee engagement and open communication are crucial components, with Leanne and the CEO routinely visiting hospitals to ensure staff feel heard and valued.

- Employee Recognition and Community Culture: The importance of recognizing and appreciating employee efforts is central to WVUHS’s philosophy. Leeann’s dedication to creating a workplace where employees feel a sense of belonging is evident in her strategic initiatives, which have gained recognition industry-wide.

- Future Technologies and Support Systems: Leeann also discusses plans to introduce virtual nursing and programs to retain senior nurses with flexible schedules and full benefits. These forward-thinking initiatives are aimed at improving healthcare delivery and ensuring the welfare of healthcare professionals.

- Addressing Rural Healthcare Challenges: With concerns about long wait times for tests in rural areas, WVUHS is working on innovative hub-and-spoke models to enhance patient care across the state, ensuring timely access to medical services.

This episode is packed with insights that underscore the importance of strategic HR leadership in healthcare, the symbiotic relationship between education and organizational success, and the value of nurturing community culture within larger systems.

Thank you for being a valued listener. We look forward to bringing you more enlightening conversations soon!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We are thrilled to share the latest episode of The ASHHRA Podcast, featuring a dynamic and insightful conversation with Susan Burke, the Vice President of Talent Acquisition at PeaceHealth. 

Training as a Cheat Code for Life

Host Luke kicks off the discussion by emphasizing the importance of training and learning from others to achieve mastery. Using Michael Jordan's transition to baseball as an analogy, Luke illustrates how practice and deliberate training are crucial for excelling in any new field.

The Safe Space for Learning

Emphasizing the need for a safe learning environment, Susan encourages a mindset of seeking help and learning from others, even if it means approaching those who seem unapproachable. Luke adds that this requires checking one's ego and having the courage to seek guidance from experts.

Evolution of Recruitment

Susan takes us through the transformation of the recruitment industry—from the days of fax machines to modern technology. She underscores the importance of personal relationships and mentorship in her career and talks about the professional development initiatives for her team at PeaceHealth.

Building Mental Toughness

Highlighting the necessity of mental toughness in recruiting, Susan shares how PeaceHealth's talent acquisition team adapted their training, focusing on system usage, mental grit, and resilience during the COVID-19 pandemic. The concept of "team 212" is introduced, emphasizing daily improvements to enhance overall performance and engagement.

Personalization and Recognition

Luke discusses the impact of eliminating email templates to personalize communication, while Bo reflects on the correlation between mental and physical toughness in recruitment. Susan discusses reframing negative thoughts, recognizing individual strengths, and providing personalized support to team members.

Continuous Learning and Development

Our hosts underline the importance of continuous learning and professional development, advising intentional time allocation and prioritization for self-improvement in HR. The conversation also delves into process improvement and its relevance in different organizational settings.

A Parent's Perspective

Susan draws parallels between professional resilience and her experiences as a parent, emphasizing lifelong learning and the importance of seeking help. The episode concludes with an inspiring discussion on building a high-performing team through understanding, recognition, and continuous development.

This episode is a treasure trove of insights, especially for HR professionals looking to enhance team performance and organizational outcomes. Listen now and be inspired by the wisdom and strategies shared by our esteemed guest, Susan Burke.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

After two years of anticipation, we've finally had the pleasure of sitting down with the incredible Kristine DiFiore, Chief HR Officer at Catholic Medical Center. 

Kristine shares her invaluable insights from the conference, her perspective on the current challenges in healthcare HR, and some heartfelt (and hilarious) stories from her professional journey. Here’s a sneak peek into what you can expect:

 Highlights:

- Conference Recap: Kristine’s experiences and key takeaways from ASHHRA24. Spoiler: It’s all about networking and learning from each other!

- HR Wisdom: Innovative recruitment initiatives and the significance of employee development for retention.

- Funny & Awkward HR Tales: The most unique interview scenario Kristine has ever encountered – trust us, you don’t want to miss this!

- Vision for the Future: Kristine’s thoughts on evolving dress codes, blending comfort with professional attire and how it influences workplace culture.

- ASHHRA25 Teaser: Gear up for the next big event in Albuquerque, New Mexico! 

Tune In Now!

Thank you for being a part of our incredible community. We’re excited to continue bringing you insightful conversations and inspiring HR stories.

Warm regards,

Bo and Luke

Hosts of The ASHHRA Podcast

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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This episode from ASHHRA24 features an illuminating conversation with Valerie Hernandez, the Vice President of Talent Acquisition at Atrium Wake Forest Baptist, part of Advocate Health. Valerie’s innovative approach to hiring events is transforming the landscape of talent acquisition, making the process more engaging, fun, and ultimately, more successful.

In this episode, Valerie shares her passion for recruitment and the creative edge she brings to hiring events, which she fittingly describes as her "jam." From transforming a typical hiring event with music, dance floors, and selfie stations to hosting events at unique venues like baseball stadiums, Valerie’s strategies are nothing short of revolutionary. Here are some highlights you won’t want to miss:

1. Creating Welcoming and Fun Environments:

   - Valerie underscores the importance of making candidates feel comfortable and part of the family through engaging and lively hiring events. Learn how she incorporates themes, music, and interactive activities to ease candidates' anxieties.

2. High ROI Strategies:

   - Discover how her events have achieved staggering success rates, such as a 97% acceptance rate from a single event. Valerie breaks down the cost-effective strategies that elevate the candidate experience without breaking the bank.

3. Details and Personal Touches:

   - From customized booklets filled with testimonials and departmental information to personalized tours and follow-ups, Valerie’s attention to detail provides candidates with a comprehensive and memorable experience.

4. Community Engagement and Referrals:

   - Valerie talks about the power of internal and community referrals, including innovative ideas like involving the children of employees and potential new programs to engage foster children and marginalized youth.

5. Future Visions and Industry Impacts:

   - A forward-thinking leader, Valerie discusses the significance of combining human connection with technology, and her vision for nurturing diverse talent pipelines.

Quotes to Inspire:

- “We needed to make it a welcoming, warm, fun, lively experience to get rid of that anxiety and make them feel welcome, and also to experience the culture of the amazing company that we work for.” – Valerie Hernandez

- "Life work integration is so important because life comes first." – Valerie Hernandez

Stay Connected:

To never miss an episode, make sure to subscribe to The ASHHRA Podcast on your favorite podcast platform.  Thank you for being a valued member of our community. Together, let's continue to transform and innovate in the field of healthcare human resources.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

In this special episode from ASHHRA24, co-hosts Luke and Bo sit down with Julie Mueller, Director of Talent Acquisition, and Stacy Morin, Manager of Provider Recruitment at OSF HealthCare in Peoria, Illinois.

 Episode Highlights:

➡️ Discover OSF HealthCare’s Mission-Driven Culture: Learn how OSF HealthCare remains steadfast to its mission of serving with the greatest care and love, putting mission partners and patients first regardless of their ability to pay. Both Julie and Stacy share personal insights and stories from their extensive tenures with OSF HealthCare.

➡️ Recruitment Strategies in Regional Healthcare: Dive into the innovative methods OSF uses to attract and retain top talent in the competitive healthcare sector. From front-loaded vacation time and stipends to scholarship programs and personalized recruitment experiences, explore the multifaceted strategies that make OSF a leader in talent acquisition.

➡️ Creating Exceptional Candidate Experiences: Listen to how OSF HealthCare focuses on creating memorable and engaging experiences for new hires through VIP treatment, personalized tours, and community integrations. Hear about unique recruitment stories, both the successes and the surprising fails!

➡️ Adapting and Innovating Post-COVID: Stacey and Julie discuss the challenges faced by the healthcare industry in the past five years and the transformative measures OSF is implementing to overcome them and continue thriving.

 Fun Moments in the Episode:

- The hunt for Luke’s mythical statue in Peoria.

- How interview experiences vary from best to most bizarre.

- Insights into creating ‘spikes’ of endorphin moments during the hiring process.

 Why Listen?

This episode is packed with actionable insights, heartfelt stories, and a whole lot of fun. Whether you’re a talent acquisition professional, HR leader, or just interested in healthcare recruitment and culture, you’ll walk away with fresh ideas and a deeper understanding of what makes OSF HealthCare a standout organization.

Tune in now to elevate your understanding of mission-driven recruitment and share your thoughts with us!

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

We're thrilled to announce that a brand-new episode of The ASHHRA Podcast is now live and ready for your listening pleasure. This week, we’re bringing you an enlightening conversation with none other than Katie Larkin, Director of HR Operations at the University of Illinois Hospital in Chicago.

In This Episode:

- The scope of HR Operations: Katie shares insights into her role at the University of Illinois Hospital, including compliance, FTE changes, and implementing new technologies.

- Credential Monitoring: Hear about the intricate process of ensuring all licenses and certifications for staff are up-to-date.

- Challenges of Tech Implementation: How Katie and her team navigated the rollout of new systems just as the pandemic hit.

- Remote Work Management: The trials and triumphs of managing a hybrid team.

- Best Eats in Chicago: Katie spills the beans on her favorite restaurants (hint: epic burgers and legendary shakes)!

Why Listen?

Whether you’re an HR professional, a healthcare administrator, or someone interested in operational excellence, this episode is packed with valuable insights and practical advice. Plus, you'll get a taste of Katie's favorite spots in Chicago—perfect for your next visit!

Episode Highlights:

- The evolution of HR handbooks from 1964 to today.

- Daily huddles and one-page reports as tools for team alignment.

- The importance of user-friendly technology in HR.

Get Involved:

We’re celebrating ASHHRA’s 60th anniversary, and we need your help! If your organization has any employee handbooks from 1964, send them our way. We’ll anonymize your details and discuss how HR has transformed over the decades.

Feedback and Community:

We love hearing from our listeners! Drop us a line if you have any feedback or topics you’d like us to cover in future episodes.

Stay tuned for more exciting content, and thank you for being a part of the ASHHRA Podcast community!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

We are excited to share with you the latest episode of The ASHHRA Podcast where we dive deep into the world of healthcare HR with an exceptional guest, Kelvin Igumbor, the Associate Vice President of Employee Relations at VCU Health System.

🔊 Episode Title: Kelvin Igumbor Final Cut

This insightful episode is packed with valuable information and thought-provoking discussions. Here's a sneak peek at what you can expect:

1. The Value of Legal Acumen in HR

Kelvin shares how his background in law has been instrumental in his HR career, particularly in employee relations. His analytical thinking and ability to navigate complex legal scenarios have proven to be invaluable.

2. Managing Employee Relations

Kelvin delves into the intricacies of handling daily HR issues, from reading lengthy documents to making quick, informed decisions. He emphasizes the importance of experience and a keen eye for detail in this process.

3. Risk Management and Team Collaboration

Learn from Kelvin's approach to calculating acceptable risks in staffing and organizational decisions. He stresses the importance of teamwork and involving the right stakeholders to collectively address and resolve issues.

4. Kelvin’s Journey and Philosophy

From his move from Nigeria to the United States 14 years ago to his various roles in higher education and insurance regulation, Kelvin’s diverse background has shaped his unique perspective on HR. He also discusses the significant role of diversity in teams and organizations.

5. Labor Relations Insight

Kelvin provides a look into labor relations, comparing his experiences in Nigeria with those in the U.S. He highlights the shared goal of ensuring employee satisfaction and organizational success.

6. Meaningful Work and Employee Satisfaction

Hear Kelvin's thoughts on the importance of employees finding meaning in their work and feeling valued by their employers. He believes that ensuring employees are well taken care of translates to greater job satisfaction and overall organizational success.

Kelvin also gives a heartfelt shoutout to his incredible HR colleagues at VCU Health System, acknowledging their hard work and dedication.

📢 Special Offer:

Our co-host Luke has a special offer for nurses considering relocation to Richmond, Virginia, to join the VCU Health team. The first five nurses who reach out to him on LinkedIn will get a personal tour of the facilities and a southern hospitality lunch!

Don’t miss out on this episode filled with practical insights and inspiring stories. Tune in now and stay ahead in the ever-evolving world of healthcare HR!

Thank you for being a part of our ASHHRA Podcast community. We look forward to bringing you more enlightening content in our future episodes.

Stay connected,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

We’re thrilled to announce the latest episode of The ASHHRA Podcast. Hosts Bo and Luke sit down with Anne Segura Manint, the Senior Director of Human Resources at Baton Rouge General Medical Center. Anne brings over 31 years of experience and invaluable insights into navigating HR's ever-evolving landscape, especially during challenging times.

🔑 Key Highlights:

1. Adaptation During the Pandemic: Anne recounts the swift transition from traditional hiring methods to virtual platforms, highlighting a particularly rapid staffing effort to reopen an emergency room in Baton Rouge in just three weeks. She underscores the critical need for rapid assessment in placing the right candidates quickly and efficiently.

2. Cultural Strength and Community Focus: Learn how Baton Rouge General maintained a strong cultural focus and stayed independent without any furloughs during the pandemic. This commitment positively impacted employee engagement and solidified community ties, especially with their significant local recruitment efforts.

3. Impact of Automation and AI in HR: Anne and the hosts explore the evolving role of automation and AI in HR processes. While these technologies help in streamlining routine tasks, they emphasize that human judgment is irreplaceable, particularly in sensitive areas like policy interpretation and employee relations.

4. Workplace Culture and Community Engagement: From live music Fridays to employing award-winning chefs, Anne shares how Baton Rouge General creates a vibrant and enjoyable workplace. The conversation also highlights the importance of balancing work and life and maintaining a sense of fun and connection at work.

5. Reflecting on HR Evolution: With a rich history spanning three decades, Anne provides a unique perspective on the transformation from personnel departments to today's dynamic HR functions. The discussion also touches on significant changes in policies, like smoking regulations, over the years.

Bonus Content:

• Insightful banter on the role of fashion in healthcare.
• A fun discussion about the practicality and comfort of Crocs among healthcare professionals.

📅 Event Spotlight:

This episode was recorded live at the ASHHRA Executive Summit in Savannah, Georgia. This intimate event hosts 20 to 25 HR executives, creating a rich environment for networking and in-depth discussions.

🎙️ Tune In Now:

We hope you find this episode as enlightening and inspiring as we did. Stay tuned for more exciting content, and don't forget to share your thoughts with us!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show

In this episode of The ASHHRA Podcast, our hosts Luke and Bo sit down with Jonathan Hirokawa, Director of Human Resources and People Strategy at Children's Hospital Colorado, for an in-depth discussion on aligning HR practices with organizational strategy and financial stability.

Episode Highlights:

- Money Mondays Concept: Learn how Luke and Bo’s innovative “Money Monday” concept encourages HR professionals to focus 20% of their time on making and saving money for their organization.  

- Themed HR Days: Discover the benefits of themed HR days like "Culture Tuesdays" and "Internal Policy Wednesdays" and how these can help streamline your HR functions.

- Financial Impact in HR: Bo emphasizes why it's essential to consider the financial implications of labor, expenses, and projects, linking them directly to the organization’s revenue.

- Role of HR in Healthcare: Jonathan delves into his role at Children's Hospital Colorado, sharing strategies for aligning HR with the hospital’s long-term vision and improving community health.

- Innovative HR Strategies: Explore innovative HR policies, including tuition reimbursement for employees and their dependents at West Virginia University, as Jonathan explains their long-term benefits and organizational value.

- Importance of Data: Jonathan and the hosts highlight the use of data in HR decision-making, including how to interpret and act on data to address turnover, expenses, and operational needs.

- Engaging with Employees: Bo and Jonathan discuss the critical importance of HR professionals getting out from behind their desks to engage with employees, understanding their perspectives by talking to them directly rather than relying solely on survey data.

This episode is packed with practical insights and strategies that can help you elevate your HR practices and align them more closely with your organization’s overall goals.

We hope you enjoy this episode and encourage you to share your thoughts and feedback with us. If you have any specific topics you’d like us to cover or questions for our hosts and guests, please don’t hesitate to reach out.

Stay tuned for more enlightening conversations and thank you for being a part of the ASHHRA community!

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We are thrilled to bring you the latest episode of The ASHHRA Podcast, featuring the fascinating journey and paramount insights from Samantha Feanny, Associate Vice President and Deputy Chief Human Resources Officer at the University of Miami Health System.

In this episode, our hosts Bo and Luke dive deep into the diverse paths that lead to success in Human Resources. Samantha's story stands out, taking us from law school to the dynamic world of healthcare HR. With her rich background and unparalleled experience, Samantha shares lessons on risk management, ethics, communication, and seizing opportunities.

Key Highlights:

1. Unexpected Journey:

   - Samantha started her career in law, inspired by a family deeply rooted in the legal field.

   - Transitioned from a lawyer to a labor relations consultant, and eventually into a key HR role in healthcare.

2. Navigating HR with a Legal Mind:

   - Balancing risk management and innovation while protecting both the organization and its employees.

   - The importance of compliance and ethical decision-making in HR.

3. Collaborating Effectively:

   - Tips on building strong relationships between HR and legal departments.

   - Fostering an environment where HR is seen as a partner, not a barrier.

4. Leadership and Growth:

   - The significance of openness to new opportunities and the courage to seek help.

   - How to cultivate a supportive and educational atmosphere within your team.

5. Daily Rituals for Success:

   - Samantha’s unique approach to starting her day with positivity and connection.

Quote of the Episode:

"Be open to whatever possibility comes in front of you. Just give it a try." — Samantha Feanny

💡 Why You Should Listen:

Whether you're a seasoned HR professional or just starting your career, Samantha's experiences provide invaluable wisdom on navigating challenges and embracing growth. Her story underscores the importance of adaptability, ethical integrity, and continuous learning.

Stay curious, stay inspired!

Warm regards,  

The ASHHRA Podcast Team  

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In episode 89 of The ASHHRA Podcast, we delve into the intricacies of transformation in healthcare with none other than Dr. Patrick McGill, EVP and Chief Transformation Officer at Community Health Network. If you’re passionate about revolutionizing healthcare through data, technology, and continuous improvement, this episode is a goldmine of insights!

Highlights from the Episode:

·        Luke’s Proven Filter Questions: Our host Luke shares his expertly crafted set of 6 questions designed to filter out potential partnerships or clients, split into understanding the problem, defining success, measuring success, identifying the people involved, assessing processes, and evaluating current technology.

·        Understanding Root Causes: Patrick McGill emphasizes the importance of identifying the root causes of issues before jumping into solutions. He provides an insightful example of how process improvement teams can effectively pause meetings to recalibrate their focus on the actual problem at hand.

·        Data-Driven Transformation: The conversation pivots to the crucial role that data plays in driving behavioral change and achieving transformation in healthcare organizations. Patrick shares how understanding and leveraging data is fundamental in setting clear objectives and improving clinical operational processes.

·        Embracing Change and Technology: In a captivating discussion, Patrick and the hosts explore the challenges and benefits of adopting generative AI in the workplace. Despite the apprehensions, Patrick is optimistic about how new technology can address healthcare's prevalent issues, such as complexity, lack of transparency, expense, and loss of human interaction.

·        Continuous Learning: Patrick’s journey from a background in chemistry to becoming a leading figure in IT and analytics underscores the importance of lifelong learning. 

📌 Key Takeaways:

1.       Root Cause Analysis: Always dig deep to understand the fundamental issues before implementing solutions.

2.       Data Utilization: Data is a powerful tool for setting objectives, monitoring progress, and driving substantial change.

3.       Embrace Technology and Change: Stay open to new tools and generative AI, which can significantly enhance healthcare processes while preserving human interaction.

4.       Cross-Disciplinary Skills: Break down expertise silos and encourage collaboration across departments for holistic problem-solving.

5.       Continuous Learning: Constantly push yourself and your organization to embrace new knowledge and challenges.

📌 Don't Miss Out on These Insights! 

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

We are thrilled to bring you a new episode of The ASHHRA Podcast! This time, our dynamic hosts, Bo and Luke, dive deep into the world of healthcare recruitment marketing with two exceptional guests: Yvette Hansen and Whitney Wallace from Baylor Scott and White Health in Dallas. 

Yvette, the Director of TA and DEIB, and Whitney, the TA Marketing and Sourcing Manager, share their innovative strategies that earned them national recognition, including first place for "Best Use of Paid Social Media and Recruitment Marketing" and second place for "Best Careers Blog."

🔍 In This Episode:

·        The Magic of Authenticity: Yvette and Whitney reveal the power of using real employee testimonies and experiences in marketing campaigns.

·        Behind the Curtain: Whitney’s unexpected journey from talent acquisition to becoming a passionate advocate for analytics and creative marketing.

·        TikTok Triumphs: Learn how Baylor Scott and White became pioneers in healthcare recruitment on TikTok and saw significant lead generation and increased applicants.

·        Metrics that Matter: Discover how they track the performance of their campaigns with precise metrics like ROI, cost per click, cost per apply, and source of hire.

·        Team Synergy: The guests emphasize the importance of internal collaboration and alignment between marketing and HR for consistent branding.

💡 Key Takeaways:

·        National recognition does not come without effort—hear about the tight deadlines and the scramble to gather relevant submissions that paid off big time!

·        Embrace innovation and new platforms. Yvette and Whitney's success with TikTok campaigns may inspire you to explore uncharted territories for attracting talent.

·        Aligning internal culture with external branding is crucial. Learn how consistent and authentic messaging can improve candidate experience and employee morale.

🗓️ Don't Miss Out!

This episode is packed with actionable insights and inspiring stories. It’s a goldmine for anyone involved in healthcare HR and recruitment marketing. Whether you're a seasoned professional or just starting out, you’re sure to find valuable takeaways.

We encourage all our listeners to engage with us on LinkedIn and share their thoughts and experiences. If your health system has amazing TikTok recruitment videos, drop them in the comments of our LinkedIn post.

Thank You:

A big shout-out to Yvette Hansen and Whitney Wallace for sharing their journey and expertise, and to our audience for your continuous support. Keep exploring, innovating, and making a difference in healthcare HR!

Stay tuned for more exciting content from The ASHHRA Podcast!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show

We are thrilled to bring you another enlightening episode of The ASHHRA Podcast. In this episode, we feature an exclusive conversation with Paul Hudgins, SVP and CHRO of Carilion Clinic.

Join our hosts, Bo and Luke, as they explore the scenic setting of Roanoke with Paul and discuss the pressing needs and strategies within HR in the healthcare sector. Here’s what you can expect from this engaging episode:

1. Discovering Roanoke: Paul shares his personal experiences and the alluring beauty of Roanoke, a gem surrounded by majestic mountains and serene lakes. Whether you’re considering a move or seeking a peaceful getaway, Roanoke’s charm is sure to appeal.

2. Navigating Healthcare HR Challenges: From staffing shortages to the implications of remote work, Paul discusses the complex landscape of healthcare HR. Learn how Carilion Clinic is addressing these challenges head-on through innovative strategies.

3. Insights on Leadership and Employee Retention: Gain valuable insights as Paul shares his approach to leadership and the importance of nurturing a connection to the organization's mission. Plus, discover how Carilion's partnership with educational institutions is helping to pave a brighter future for its team.

4. Personal Rituals and Work-Life Balance: In a time when disconnecting is more important than ever, Paul and our hosts share their personal routines for decompression and maintaining a healthy work-life balance.

5. The Importance of Kindness in Leadership: Hear how simple acts of kindness can significantly impact workplace atmosphere and employee retention, with Carilion seeing a noteworthy return of former employees.

This episode is packed with valuable lessons and touching stories that underscore the importance of adaptive leadership and personal fulfillment in the fast-evolving world of healthcare HR. Tune in to this profound discussion that is sure to provide you with fresh perspectives on managing and thriving in the healthcare industry.

Thank you for your continued support and engagement. We look forward to bringing you more thought-provoking content.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

 Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

 Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the show