Talking HealthTech – Détails, épisodes et analyse

In this episode of Talking HealthTech, Peter Birch speaks with Dr Max Mollenkopf, Dr Michael Bonning, and Dr Nicole Sleeman at GP25, the annual conference for the Royal Australian College of General Practitioners (RACGP) in Brisbane.

The episode covers the changing landscape of general practice in Australia, with a focus on the involvement of private health insurers in primary care, recent bulk billing changes, the environmental impact of healthcare, and the role of artificial intelligence.

This episode was recorded during GP25 in Brisbane, the largest national gathering dedicated to general practice, organised by RACGP.

Key Takeaways

🌱 The increasing presence of private health insurers in primary care raises questions about patient outcomes, funding models, and the viability of independent clinics.

💸 Changes to bulk billing are shifting the financial landscape for GPs, with government policy aiming to relieve cost-of-living pressures for patients but introducing new considerations for clinic owners.

🌏 Healthcare contributes significantly to carbon emissions in Australia, and there are opportunities to decarbonise the sector by focusing on prevention, reducing low-value care, and adopting low-carbon options in clinical practice.

🤝 The general practice sector must define and advocate for its core strengths amidst disruption by corporate interests and technology, particularly the integration of AI in supporting clinical decision making.

🚦 Clinicians and clinic owners can take actionable steps, such as joining advocacy groups, reviewing care practices, and engaging in preventative health, to respond proactively to these sector changes.

Timestamps

00:00 – Introduction

01:02 – Dr Max Mollenkopf

06:43 – Dr Michael Bonning

16:33 – Dr Nicole Sleeman

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, Peter Birch speaks with technology consultant, Dr Shane Black, and Associate Professor Amina Tariq and Professor Steven McPhail from The Australian Centre for Health Services Innovation (AusHSI) at Queensland University of Technology (QUT).

The discussion covers the current wave of artificial intelligence in healthcare, exploring its real-world implementation, governance, workforce readiness, and how clinicians and technologists can collaborate effectively.

The guests share their experience and perspectives on digital health transformation, the challenges of adopting new technologies, and the evolving role of AI in Australian healthcare.

They also dive into practical examples of AI in action, from AI-powered scribes easing administrative burdens to tools that support clinical decision-making.

The episode highlights the importance of human-centred design, adaptive governance, and building trust among clinicians and patients.

Listeners will gain insight into how AI is being thoughtfully integrated into Australian healthcare, balancing innovation with safety, workforce needs, and patient outcomes.

Key Takeaways

✨ AI adoption happens in waves, moving from hype to normalisation, requiring realistic expectations and robust capability building

🧠 Effective governance in healthcare doesn’t have to slow innovation; adaptive frameworks can support safe and agile implementation

💬 Human factors and real-world workflows are critical when designing and implementing healthcare technology solutions

🤝 Workforce readiness and co-design, embedding digital health concepts into clinical education and involving clinicians in design, leads to better outcomes

⚡ AI tools are increasingly seen as essential infrastructure, with growing clinician and patient comfort, but trust and ongoing usability remain crucial

Timestamps

00:00 – Introductions and overview of panellist backgrounds

05:18 – Is the AI bubble in healthcare about to burst, or just mature?

07:59 – Differences in risk tolerance between tech and health, and how that affects adoption

10:33 – Sustainability and the risk of “serial piloters” in healthcare AI

13:22 – Sentiment toward AI in healthcare vs other industries

18:08 – How real-world workflows affect technology adoption

20:02 – Growing public and healthcare professional awareness and trust in AI tools

21:53 – Governance strategies and balancing safety with speed

25:22 – The need for responsive, risk-tiered governance frameworks

28:02 – AI’s place in healthcare: from a “bubble” to essential infrastructure

30:43 – Role of flexibility and user choice in AI adoption

32:03 – Trust, augmentation vs automation, and failed AI pilots

34:47 – Real use cases: AI scribes and clinician-patient interaction

36:34 – Building meaningful workforce readiness for AI

38:08 – Embedding digital health and AI literacy in clinical training

43:07 – Rethinking workforce composition to support technology adoption

44:23 – Closing remarks and further resources

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, Peter Birch speaks with Dr Ramya Raman, Rafiah Ansari, Andrew Aho, and Farhoud Salimi about the latest trends, challenges, and opportunities in digital health.

Topics covered include clinical governance, digital health ethics, women’s health data, interoperability, AI, connected care, and the importance of partnerships across healthcare and technology.

This episode was recorded during HIC 2025, hosted by the Australasian Institute of Digital Health (AIDH) in Melbourne.

It features conversations captured in the Digital Health Studio throughout the event, covering panels, keynotes, and interview sessions with innovators and leaders from across the healthcare technology space.

Key Takeaways

✨ Clinical governance, ethics, and research translation are critical for driving sustainable digital health innovation

🌏 Global perspectives (UK, Canada, US) offer lessons for local implementations in Australia

🧑‍⚕️ Women’s health data has historical biases; femtech and digital health can help address gaps for diverse populations

🔗 Connected care depends on interoperability, collaboration, and data standards to support clinicians and improve patient outcomes

🤖 Artificial intelligence and unified data platforms are expanding capabilities but require strong privacy, governance, and clinician involvement

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Sophie Turner speaks with Jayne Thompson, the Chief Product Officer of MediRecords, Tim Pegler, the Senior Business Development Manager at MediRecords, and Alison Sayer, the CEO of Homeless Healthcare. 

The conversation explores the intersection of digital health technology and services for vulnerable communities, exploring how MediRecords' innovative solutions, including their new admissions module, support the critical work being done by Homeless Healthcare in Perth.

Key Takeaways

• MediRecords' Evolution: The development of MediRecords' new admissions module enhances patient care management over extended periods, from admission to discharge.
• Impact on Homeless Communities: Homeless Healthcare’s wide array of services, including pop-up GP clinics and street outreach programs, and how MediRecords' cloud-based solution has bolstered these.
• Cloud Technology Benefits: The transformative power of MediRecords' cloud capabilities allows for seamless access to patient records anytime and anywhere, thereby facilitating better care for homeless individuals.
• Future Innovations: MediRecords is set to introduce features like a patient portal and enhanced data insights to improve care quality and patient engagement further.
• Collaborative Development: Mutual benefits of the collaborative relationship between MediRecords and Homeless Healthcare, emphasising the importance of customer feedback in shaping effective digital health solutions.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch speaks with Stacey Clifford and Søren Rasmussen from Dedalus about the critical role of technology in enhancing prehospital care.

Stacey Clifford, with 26 years of clinical operations experience and digital health transformation expertise, and Søren Rasmussen, a product manager with 22 years in medical systems, discuss the challenges and solutions in prehospital care, focusing on ambulance ramping and the use of Dedalus' amPHI ambulance electronic prehospital record (ePCR) system.

Key Takeaways:

• Multi-user Access & Real-time Information Sharing: The benefits of having multiple people access patient charts simultaneously are that it enhances collaboration and continuity of care. The ability to share images and ECGs and seek advice in real-time significantly improves prehospital care.
• Challenges of Integration: Discussion on the complexities of transitioning to unified systems due to different healthcare systems being at various stages and using outdated systems.
• Need for Standardisation: Emphasis on the messy state of integrating diverse IT systems and the necessity for standards like FHIR to achieve better interoperability.
• Phased Approach to Interoperability: Elaboration of the phased approach in Australian healthcare, using interim solutions like PDF transfers and amPHI web views to improve information sharing.
• Real-time Access for Paramedics: Real-time access to patient information from ambulances can significantly aid hospital teams in trauma situations, helping in better collaboration and continuous care.
• Designing User-friendly Systems: Dedalus’ initiative to involve paramedics in system design and testing to ensure practical utility is key to developing user-friendly, intuitive systems.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Peter Birch speaks with Jenny Reichard, Senior Industry Executive for Healthcare, Julian Tass, Solutions Consultant, and Tim Deveson, Account Director for Healthcare, all from Genesys, about the critical role of modern communication platforms in healthcare.

The discussion, recorded during the Talking HealthTech Winter Summit 2024, focuses on transitioning from outdated communication methods to digital-first platforms, patient engagement, and the future of healthcare communication systems.

Key Takeaways

• Seamless Communication: Importance of seamlessly transitioning between communication channels without losing information, particularly for non-native English speakers and international students.
• Improving Patient Experience: Leveraging contextual information to enhance patient experience and moving away from outdated habits for better efficiency in healthcare.
• Omnichannel Integration: Explore the integration of omnichannel engagement platforms with existing tech ecosystems, specifically the effective management of communications and data routing with EMR and CRM systems.
• Balancing Anonymity and Data Needs: Addressing consumer concerns about data privacy and the need for anonymity while ensuring essential information remains accessible to healthcare providers.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Peter Birch speaks with Angie Bass, Executive Vice President at Velatura Public Benefit Corporation, James Agnew, CTO of Smile Digital Health, and Farhoud Salimi, CTO of Telstra Health. 

The discussion covers health equity, interoperability, and how technology and policy are shaping the future of connected care. 

They explore data governance, AI, consumer-driven healthcare, and all the associated challenges and opportunities.

Key Takeaways

• Health Equity and Interoperability: The importance of providing health data interoperability solutions to all healthcare providers, regardless of their size or location.
• Consensus Building: The necessity of building consensus for data governance and technology roadmaps, with neutral entities like Health Information Exchanges (HIEs) facilitating collaboration.
• Policy and AI: Addressing the disparity between current policies and technological capabilities, with AI helping to bridge this gap. 
• Entrepreneurial Opportunities: The democratisation of APIs and data is creating new opportunities in the healthtech space.
• Vision for the Future: More accessible and secure patient data, aligning with consumer expectations and leveraging technological advances.
• Connected Care Ecosystem: Seamless patient information flow across different care settings, highlighting the technical and regulatory challenges.
• Patient Empowerment: The potential for patients to actively participate in their healthcare through improved access to personal health information and contributions to their data.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Peter Birch speaks with Alex Swan, Senior Systems Engineer, and Julanne Saltiel, Head of Services, ANZ, both from Extreme Networks, about the critical role of networks in healthcare.

They discuss automation’s importance, network maintenance, security, and adapting to technological changes for enhanced network management. This episode was recorded during the Talking HealthTech Winter Summit 2024.

Key Takeaways

🤖 Automation's Importance: Automation reduces human error in complex network configurations, especially in a security context.

🔒 Network Maintenance and Security: Continuous network upgrades and applying global bug fixes and security patches are essential for preventing security risks.

🔄 Adapting to Technological Changes: Constantly evolving platforms to meet changing client requirements and monitoring application performance are critical for effective network management.

🧠 Future Technological Innovations: Emerging AI tools are becoming increasingly important in network management, transforming tasks rather than replacing jobs.

🌐 Holistic Network Design and Continuous Monitoring: Designing adaptable network platforms that evolve and continuous application performance monitoring are essential, especially in healthcare.

⚙️ Security Measures and Risk Mitigation: Risk can be mitigated through encapsulating services, automation, and limiting IoT devices' functionality to essential services.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your HealthTech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Sophie Turner speaks with Jamie Chew, Co-Founder and Chief Operating Officer of i-scribe, about the integration of medical AI in clinical settings to enhance patient care and reduce clinician burnout. 

Key Takeaways:

• Journey to Ophthalmology and Medical AI: Jamie shares his journey to becoming an ophthalmologist and how his interest in technology led him to explore AI’s potential in medical applications, particularly in reducing the burden of administrative tasks for clinicians.
• Differentiating i-scribe: The unique aspects of i-scribe lie in its team's extensive clinical experience and adaptive workflow implementation, making it more medically intuitive and accurate than other AI scribes.
• Impact on Patient Experience: i-scribe helps clinicians provide patients with timely, relevant, and easily understandable information, significantly improving patient engagement and care outcomes.
• Reducing Clinician Burnout: By automating paperwork and note-taking, i-scribe saves clinicians up to 12 hours a week, allowing them to spend more quality time with patients and engage more in personal activities.
• The Future of Medical AI: Discussion on the future potential of AI in clinical settings, with possibilities ranging from research efficiencies to clinical decision support, emphasising the importance of careful, clinician-guided implementation.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Peter Birch speaks with Paul Beraldo, Private Health Digitalisation Manager, and Steven Parrish, Chief Medical Information Officer from Dedalus.

The discussion explores the necessity and impact of Electronic Medical Record (eMR) systems in modern healthcare settings, addressing challenges and opportunities in the Australian and New Zealand markets.

This episode was recorded during the Talking HealthTech Winter Summit held on the 29th of August 2024.

Key Takeaways

• Challenges in Maintainability and Cybersecurity: The shortage of specialists, particularly in cybersecurity and system availability, is an ongoing issue in maintaining IT resources. 
• Managed Services and Cloud Solutions: Dedalus provides managed services and cloud-hosted solutions to help healthcare organisations focus on their core business without the overhead of managing IT infrastructure.
• Global Presence and Localisation: Dedalus leverages its global experience to introduce relevant solutions in Australia and New Zealand, ensuring they meet local legal and clinical requirements.
• eMR System Benefits: eMRs aid in improving patient outcomes by providing real-time data for clinical research and hospital decision-making. 
• Holistic Healthcare Approach: eMRs should be intuitive and user-friendly, aligning with hospital workflows to maximise efficiency.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus