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1–19 of 19

TitreDateDurée
After the surge: Tien-Tsin Huang on the future of payments10 Jun 202400:24:21

The payments sector equity analyst discusses the industry’s evolution in the context of dwindling cash-to-card conversion, technological advances, and tighter credit markets.

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A question of identity: Talking with Socure’s Johnny Ayers17 Apr 202400:25:53

The founder and CEO of digital identity verification and fraud prevention platform Socure describes the challenges and opportunities of AML, KYC, and identity fraud prevention.

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Build it and they will come: Talking with Marqeta’s Jason Gardner02 Oct 202300:27:12

The payments company founder shares how he built an industry-disrupting company, why he handed off to a successor, and how he sees the industry’s future.

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The journey of building a neobank from the ground up29 Sep 202300:23:16

Neobank founder and technologist Anne Boden talks about the changes in the banking landscape that prompted her to start a new institution from the ground up.

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Disruption for good: Talking with Forage’s CEO Ofek Lavian29 Sep 202300:20:53

An e-commerce veteran brings payments industry tech to the business of food assistance for low- and no-income people, promising easier grocery shopping and broader choices.

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Carving out new territory in lending: A conversation with Pagaya CEO Gal Krubiner29 Sep 202300:25:14

Pagaya cofounder Gal Krubiner talks about making “life-changing” financial products available to more people, and why starting a business with friends makes sense.

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Banks’ core technology conundrum reaches an inflection point29 Sep 202300:33:57

The founder and CEO of Thought Machine talks with McKinsey about how advances in cloud-based solutions are helping banks meet the technology challenge.

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Leading with mobile: In conversation with ING’s Petri Nikkilä20 Sep 202300:33:33

ING’s head of retail markets leaders for the Netherlands, Belgium, and Luxembourg discusses the bank’s journey to a mobile-led model, and about balancing customer experience with operational and digital innovation.

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Transforming mindsets: Nathan Bostock on banking transformations26 Nov 202400:29:15

Throughout his 40-year career, Nathan Bostock has seen the financial services industry change in big ways—and has used these changes to his advantage to usher in the next era of banking. He has led multiple full-scale transformations across several companies, including during his tenure CFO and CEO of Santander UK and during his time as chief revenue officer and CFO of the Royal Bank of Scotland. In this episode of Talking Banking Matters, McKinsey partner Basab Mitra sits down with Bostock to discuss transformations in banking and how digitalization plays a part in these changes, and what C-suite leaders should consider when approaching these initiatives. An edited version of their conversation follows.


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Financial services beyond the bank 12 Dec 202400:24:19

Embedded finance is one of the fastest-growing areas of financial services and e-commerce globally, yet it is still a nascent concept. In this episode McKinsey payments sector leader Roshan Varadarajan speaks with Pedro Silva, CEO and cofounder of the embedded-finance platform company Alviere about this growing field.

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A new breed of payment processors12 Feb 202500:20:59

In this episode of Talking Banking Matters, McKinsey payments sector expert Roshan Varadarajan speaks with one of the entrepreneurial technologists who seek to solve multiple industry challenges including those of legacy payments technology systems, Zeta cofounder and CEO Bhavin Turakhia. Zeta offers a broad array of technology, with a view to offering a unified stack that powers a financial institution’s payments products on a single platform. The following edited transcript shares highlights from the conversation. For more discussion of the banking issues that matter, follow Talking Banking Matters preferred podcast platform.

Related insights

Global payments in 2024: Simpler interfaces, complex reality
Unlocking value from technology in banking: An investor lens
Extracting value from AI in banking: Rewiring the enterprise
How to get a core banking transformation right: Eight mistakes to avoid

Follow our banking and payments sector insights: Talking Banking Matters

Read our Financial services blog: Banking & Securities Matters

Discover our latest insights with our LinkedIn community of 9,000+ financial services professionals: McKinsey Financial Services

Find all of our Financial Services insights on McKinsey.com

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Talking with Johan Tjärnberg, Group CEO of Trustly: Breaking barriers12 Mar 202500:23:14

In the payments industry, open banking and account-to-account payments have faced slower adoption in certain markets as they compete with card-based and peer-to-peer systems. In this episode McKinsey payments sector leader Roshan Varadarajan speaks with Johan Tjärnberg, the Group CEO of the open banking and account-to-account company, Trustly, about breaking down barriers to commerce and money movement.   

Related insights

Global payments in 2024: Simpler interfaces, complex reality
Unlocking value from technology in banking: An investor lens
Extracting value from AI in banking: Rewiring the enterprise 

Follow our banking and payments sector insights: Talking Banking Matters

Read our Financial services blog: Banking & Securities Matters

Discover our latest insights with our LinkedIn community of 9,000+ financial services professionals: McKinsey Financial Services

Find all of our Financial Services insights on McKinsey.com

See www.mckinsey.com/privacy-policy for privacy information

See www.mckinsey.com/privacy-policy for privacy information

Talking with Flywire CFO Cosmin Pitigoi 16 Apr 202500:21:51

One of the key challenges finance departments face is connecting the various bits of data generated when money moves into or out of the business. This is especially true for small and midsize businesses. Although a profusion of digital payments providers has cropped up to help such companies, many systems generating data from money movement don’t talk to a company’s other systems—at least not well. In this episode of Talking Banking Matters, McKinsey payments sector leader Roshan Varadarajan speaks with Cosmin Pitigoi, CFO of Flywire, which offers a digital payment system has along with software integrations for linking payments to companies’ other systems.  

Related insights 

Global payments in 2024: Simpler interfaces, complex reality
Unlocking value from technology in banking: An investor lens
Extracting value from AI in banking: Rewiring the enterprise
How to get a core banking transformation right: Eight mistakes to avoid 

Follow our banking and payments sector insights: Talking Banking Matters 

Read our Financial services blog: Banking & Securities Matters  

Discover our latest insights with our LinkedIn community of 9,000+ financial services professionals: McKinsey Financial Services  

Find all of our Financial Services insights on McKinsey.com 

See www.mckinsey.com/privacy-policy for privacy information 

See www.mckinsey.com/privacy-policy for privacy information

Talking with the founder of Featurespace, David Excell28 May 202500:21:58

The fraud and financial-crime prevention company’s machine-learning approach uses adaptive behavioral analytics to identify and root out improper payments.

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Talking with Soups Ranjan, cofounder and CEO of SardineAI21 Nov 202500:36:41

As digital payments make up a growing share of money movement, payments fraud is becoming more frequent and complex, requiring a broader range of ever-more-powerful security tools. SardineAI seeks to meet that need with an AI-powered fraud prevention and compliance platform that uses device intelligence, behavior-based analytics, and machine learning to protect financial services, fintech, and e-commerce businesses.

In this episode, SardineAI cofounder and CEO Soups Ranjan speaks with McKinsey partner and payments industry expert Roshan Varadarajan about Ranjan’s experience leading financial crime prevention at Revolut and Coinbase before starting Sardine; the future of payment fraud prevention, given the emergence of agentic commerce; and the growth of the payments security industry.

Related insights

The 2025 McKinsey Global Payments Report: Competing systems, contested outcomes
Guardrails for growth: Building a resilient payments system
The stable door opens: How tokenized cash enables next-gen payments
Global Banking Annual Review 2025: Why precision, not heft, defines the future of banking
After the surge: Tien‑Tsin Huang on the future of payments
The future of the payments industry: How managing risk can drive growth

Follow our banking and payments sector insights: Talking Banking Matters

Read our Financial services blog: Banking & Securities Matters

Discover our latest insights with our LinkedIn community of 9,000+ financial services professionals: McKinsey Financial Services

Find all of our Financial Services insights on McKinsey.com

See www.mckinsey.com/privacy-policy for privacy information

See www.mckinsey.com/privacy-policy for privacy information

Talking with Daragh Murphy, founder and CEO of Imprint30 Sep 202500:22:44

As more retailers and other consumer-facing companies look to offer customer loyalty payment cards with rewards and easier shopping experiences, the co-branded card company Imprint seeks to simplify that process and offer it to a broader range of companies. In this episode Daragh Murphy, cofounder and CEO of Imprint, speaks with McKinsey partner and payments industry expert Roshan Varadarajan. Imprint was started with backing by Thrive Capital, whose partner Gaurav Ahuja also is a cofounder and serves as chair of Imprint. In this interview, Murphy discusses how the company got its start, why building their tech stack from scratch was important, and the future of co-branded credit cards.

Related insights

Riding the storm: How consumer finance companies can survive and thrive
Travel invented loyalty as we know it. Now it’s time for reinvention.
Airline retailing: How payment innovation can improve the bottom line
Global payments in 2024: Simpler interfaces, complex reality
Unlocking value from technology in banking: An investor lens

Follow our banking and payments sector insights: Talking Banking Matters

Read our Financial services blog: Banking & Securities Matters

Discover our latest insights with our LinkedIn community of 9,000+ financial services professionals: McKinsey Financial Services

Find all of our Financial Services insights on McKinsey.com

See www.mckinsey.com/privacy-policy for privacy information

See www.mckinsey.com/privacy-policy for privacy information

Talking with Craig Saks, CEO of Bottomline19 Dec 202500:28:21

The longtime business payments company seeks to transform B2B money movement and related activities, creating new revenue streams and better cashflow.

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Talking with Jeremy Fox-Geen, CFO of Circle03 Mar 202600:41:25

The blockchain-based fintech Circle is perhaps best known as the issuer of USDC stablecoins, but the company is much broader than that. In the words of its leaders, Circle seeks to build a foundational economic operating system for an AI-driven digital economy running on a blockchain-based payments infrastructure. In this episode Circle CFO Jeremy Fox-Geen speaks with McKinsey partner and payments industry expert Matt Higginson about the effect of the passage of 2025’s Genius Act on the future of stablecoin innovation, sources of future value, and how his background in philosophy informs his work and leadership style.

Related insights

The 2025 McKinsey Global Payments Report: Competing systems, contested outcomes
Guardrails for growth: Building a resilient payments system
The stable door opens: How tokenized cash enables next-gen payments
Global Banking Annual Review 2025: Why precision, not heft, defines the future of banking
After the surge: Tien‑Tsin Huang on the future of payments
The future of the payments industry: How managing risk can drive growth

Follow our banking and payments sector insights: Talking Banking Matters

Read our Financial services blog: Banking & Securities Matters

Discover our latest insights with our LinkedIn community of 9,000+ financial services professionals: McKinsey Financial Services

Find all of our Financial Services insights on McKinsey.com

See www.mckinsey.com/privacy-policy for privacy information

See www.mckinsey.com/privacy-policy for privacy information

Talking with Nigel Morris, cofounder of QED Investors08 May 202600:37:35

When Nigel Morris and his cofounder, Frank Rotman, started QED Investors in 2007 to support high-growth financial technology companies, the fintech world was just beginning to blossom. Today, QED is a leading venture capital firm specializing in early-stage and growth fintechs, backing more than 250 portfolio companies. The firm provides hands-on operational support, backing fintech start-ups in lending, payments, insurance, and banking. In this episode, Nigel speaks with McKinsey partner and payments industry expert about how the fintech landscape is shaping up in the face of AI and a younger demographic.

Related insights

The next age of fintech: AI, digital assets, and new paths to success
McKinsey Insights on Financial Services
Global Banking Annual Review
Stablecoins in payments: What the raw transaction numbers miss
Financial services: M&A bounces back, with scale and capabilities at the center

Follow our banking and payments sector insights: Talking Banking Matters

Read our Financial services blog: Banking & Securities Matters

Discover our latest insights with our LinkedIn community of 9,000+ financial services professionals: McKinsey Financial Services

Find all of our Financial Services insights on McKinsey.com

See www.mckinsey.com/privacy-policy for privacy information

See www.mckinsey.com/privacy-policy for privacy information

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