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Explorez tous les épisodes du podcast Success Confidentials

Plongez dans la liste complète des épisodes de Success Confidentials. Chaque épisode est catalogué accompagné de descriptions détaillées, ce qui facilite la recherche et l'exploration de sujets spécifiques. Suivez tous les épisodes de votre podcast préféré et ne manquez aucun contenu pertinent.

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1–50 of 99

TitreDateDurée
SC 99 - Combat Your Biggest Threat: Misinformation On Social Media08 nov. 202400:06:11

The New York Times said this year that 🔍

"TikTok is the new search engine for Gen Z." People are more than ever turning to social media to research procedures and services. We must be part of the narrative to help our potential patients avoid misinformation and find credible guidance.

Find out what you can do NOW to reach your audience before they're turned off by posts that don't represent accurate information.

✅ Available Resources:


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 98 - Why Social Media Isn't Working For You (And How to Fix That!)05 oct. 202400:07:05

It's not the social media that's not working. We hate to break it to you, but it's you. But it's ok! It's not really you, you're just missing some pieces to the puzzle.

✅ Available Resources:

  • Social Media Training Program


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 97 - Your Patient Is Not You. Think Like Your Consumer.21 sept. 202400:06:15

For many of us in healthcare leadership positions, we are not our consumer. Which means we have to LEARN how to think like them. Learn what emotions drive THEIR decisions. This is essential to be successful in marketing and create an experience that multiplies in word of mouth.

  • 86% of patients are willing to pay +14% higher for what they feel is a great experience(1)
  • 95% of spending decisions occur in the emotional area of the brain(2)
  • Emotional vs rational marketing performs twice as well (31% vs 16%) for a higher return on investment(3)
  • How patients feel treated in 'bedside manner' is the strongest driver of positive reviews(4)
  • How patients feel treated by staff is the strongest driver of negative reviews(4)
  • upSKILLery Membership

✅ Available Resources:

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call: https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 96 - How to Be Comfortable On Camera Even if You Hate It!07 sept. 202400:08:39

Being great on camera is a learned skill. Unless you're Gen Z, give yourself a break if it doesn't come naturally! Most of us didn't grow up seeing ourselves on camera in video calls and posting our life on social media. If you don't feel comfortable filming content, it's not your fault. The great news? Anyone can learn to be great in videos. To succeed on social media, as healthcare experts in our industry, being on camera is becoming difficult to avoid. We've helped countless healthcare professionals go from awkward to confident in their social media videos - it's one of our favorite things!


✅ Available Resources:

  • Social Media Training Program


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 95 - Do or Don't: Post Awareness Observances? 17 août 202400:07:08

This is a common question we're asked during social media coaching: do you post awareness days, weeks, or months on your practice's social media? And if so, which do you observe? We've got you covered.

✅ Available Resources:

  • Social Media Training Program

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 94 - How we increased internal referrals by +500%! 10 août 202400:06:37

Patients that are ALREADY in your doors for routine services offer HUGE revenue growth for your practice. 📈  They already have a relationship with you and have established a level of trust, so they're at the bottom of that funnel of conversion IF there's training and a system in place to refer and convert into those premium, out-of-pocket, cash-pay procedures, products or services. 

🎉We're sharing how we grew internal referrals by 500% in one year and added an extra 1/2 a million to our bottom line our last year in practice by focusing on this revenue stream.

✅ Available Resources:

  • Soft Skills & Conversion Training Programs


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 93 - Social Media: What SHOULD I post vs WANT to see? 03 août 202400:06:09

This is what separates practices who are thriving on social media and seeing BIG results, and those that are struggling: join us for a simple mindset shift.


✅ Available Resources:

  • Social Media Training Program


👍 If you found this insightful, hit the LIKE to let us know it resonated.💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 92 - Job Shadowing: Their Role + Everyone Else's? 20 juil. 202400:06:52

By adding this step to our new hire onboarding, 💼 we saw BIG results:✔️ improved confidence✔️ increased knowledge gain✔️ faster culture integration✔️ better patient understanding✔️ more personal buy-in


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 91 - How to Make Your Scroll Productive13 juil. 202400:05:52

The average person scrolls the height of the Statue of Liberty - and for more than 2 hours - each day! Whether that's you or you're the occasional scroller, there are 3 ways you can make this time super productive for your practice.


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 90 - The best protection in healthcare: Soft Skills06 juil. 202400:04:30

Our best protection ❤️‍🩹 in healthcare is soft skills - yet it's the most neglected skillset. How they feel treated by our providers and team is the #1 reason for online reviews (positive OR negative) and is the #1 reason people file malpractice claims.


✅ Available Resources:

  • Soft Skills Team Training Programs


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 89 - They said what?!? How to avoid patient messaging pitfalls (and increase conversions!)22 juin 202400:06:12

We do a lot of secret shoppers and we almost always uncover a process or communication that leaves management saying "They said what?!?" We get it, this happened to US in practice once upon a time. It was a painful yet incredibly helpful process to uncover just how many things we 'thought' were happening or being communicated to potential patients, but in reality were not.

Join us to find out:

  • what we did about it
  • how we created a system that worked
  • and was sustainable
  • Secret Shopper Exercise

for consistent patient communication and efficient processes - that increased our conversions big time!


✅ Available Resources:

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 88 - Online Reviews: Your Reply is Critical15 juin 202400:07:36

💬 Why your reply is crucial to *BOTH* positive and negative reviews:

Studies show that businesses that respond to reviews are nearly 2x as trustworthy as those that don’t(1) and 55% of people feel responding to reviews is the top factor that makes them feel positively about a business.(2)


✅ Available Resources:


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.


(1) Google; (2) Bright Local

SC 87 - How patients feel about waiting, and what we should do about it 08 juin 202400:07:08

✅ Available Resources:

  • Practice Magazine Template (Canva)

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 86 - 'Word-of-Mouth' on Steroids: Get in on it!01 juin 202400:08:49

What is MAXIMUM 'word-of-mouth' for a healthcare practice? Patients mentioning their results and experience with your practice when:

A) talking to friends and family

B) broadcasting it to everyone they know

C) all of the above

Correct answer is 'C'! You know nothing compares to a lead or patient referred to us by someone they know, but how do our patients tell EVERYONE? HINT: it's by posting it to their entire network social media. But how do we get them to do that?!? Join us today to find out!

✅ Available Resources:

  • Patient Advocate Program Training + Guide


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 85 - What is 'UGC' and why is it the most powerful content in marketing today?25 mai 202400:06:19

📍User Generated Content(UGC):

Content created by every day patients (people!) for YOU to leverage across YOUR prospective patient's journey via YOUR marketing channels: practice social media profiles, social ads, website, landing pages & lead pipeline. 💡Why is UGC powerful?

Recent Stackla consumer data shows that people find UGC to be 'much more influential' than other kinds of marketing content, with 80% saying it impacts their buying decisions.

✔️ How do you use it?

It's social proof (see episode 75): It's an authentic endorsement and provides patient point of view representation to resonate with your potential patient through your marketing funnel.

✅ Available Resources: Get our UGC Patient Advocate & Content Creation Guide! DM us "UGC" for info.

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 84 - Avoid bad reviews with THIS one question!18 mai 202400:05:52

❓Do you know the one question that can DETER negative reviews?!? It's a game changer, PLUS it will tell you everything about your patient experience and how to make it better. (Even if you’re already great!) ⭐⭐⭐⭐⭐WHY is this so important?

Studies show:

👉 over 60% of people say they've avoided doctors due to negative reviews.(1)

👉 a single negative review can drive away up to 22% of patients looking for a provider(2)

👉 72% of patients use online reviews as the first step to finding a doctor.(3)


✅ Available Resources:


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


(1) NRC Health Research ; (2) Bright Local ; (3) Master Patient Experience Survey 2020


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 83 - Do you need a Social Media Coordinator?11 mai 202400:06:17

⛰️ It's a hill we're willing to d*e on 😆 But seriously, do we want CRAZY results from social media that brings BIG growth for our practice bottom line or not?

Forbes recently released the top 9 jobs in marketing and coming in at #4:

👉 Social Media CoordinatorIt's a real job with a real skillset. We can't expect to get great results without the right person running the show.


✅ Available Resources:

  • Social Media Success Program https://www.upskillerylms.com/bundle/social-media-the-complete-foundation


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 82 - Practice Ambiance: educated or entertained?04 mai 202400:08:21

🎶 Your patients are a captive audience: we can educate or entertain them, but either way - it has to feel enjoyable.

Nothing is neutral: your

  • reading materials
  • music
  • what's playing on TVs
  • Practice Magazine Template (Canva)

will have either a positive or negative effect on your patient's mood and mindset.


✅ Available Resources: 👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 81 - Practice Ambiance: What Do My Senses Tell Me?27 avr. 202400:06:15

🌷 Practice Ambiance: it's the 3rd most important factor for patients considering you! Do you appeal to your patients senses?


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Secret Shopper Assessment (inquire)
  • Pipeline Guide https://www.upskillerylms.com/course/pipeline


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 80 - The Team Huddle: Practice Meetings20 avr. 202400:07:06

Does your team huddle? 🙌 This simple practice changed our culture. Communication is one of the top things team members say they want more of.

Make it fun! Find out how we ended our huddles with a laugh: research links happiness and productivity - showing a 12% boost! Laughter "fast tracks networks in the brain to help you concentrate and focus" according to Daniel Sgroi, an economics professor at U.K.'s University of Warwick, CNBC.


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 79 - Availability = You Get The Patient13 avr. 202400:09:34

📞 You're losing up to half of your potential patients if the competition can answer their questions on the phone before you do. 💥 76% of people will skip leaving a voicemail💥 85% will not attempt to call back💥 88% of those surveyed said they actively chose the phone over other contact methods

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Secret Shopper Assessment (inquire)
  • Pipeline Guide https://www.upskillerylms.com/course/pipeline


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 78 - Stop posting these videos06 avr. 202400:08:40

Education is one thing, but don't turn off your potential patients 🥴 when they're in the curiosity stage!


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources: 90-Day Social Media Training Program

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 77 - Social Media: When to Spend $ to make $,$$$,$$$30 mars 202400:08:38

💰 $2 Million/year is what we added to our bottom line from social media. We know it works. So does the marketing world: Social media recently overtook paid search as an advertising channel, growing 25% YoY and exceeding $137 billion (just edging out search’s $135 billion)!

👉This is for: You if you're using social media and wondering if you should start spending $$$

🎙️ We're talking about: Why organic 'free' posting will only get you so far

💥 This is important because: You don't want to waste time and effort showing up to hundreds of people when you can take that same time/effort and reach hundreds of THOUSANDS.


✅ This will help you: Use social media with MAX results.

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Social Media Assessment + 90 Day Social Media Success Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 76 - You're the best, but can I feel it?23 mars 202400:07:54

💛 If 95% of spending decisions are made in the emotional area of the brain* then it doesn't really matter if your practice IS the best, if it doesn't FEEL like it is.

👉This is for: Anyone wanting to grow specialty cash pay services and procedures

🎙️ We're talking about: WHY we focus so much on emotions, and how 'touchy-feely' gets written off too often in healthcare

💥 This is important because: Perception is reality, and it's up to us to control it

✅ This will help you: Rethink how you shape perception - online AND in your practice


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Online Review/Assessment + Team Training


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


*Gerald Zaltman, Harvard Business School Professor, How Customers Think: Essential Insights into the Mind of the MarketIf you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 75 - What is Social Proof and Do You Have It?17 mars 202400:07:43

📈 Landing pages with 1 or more types of social proof lift conversions by over 52%! 📈 If your marketing is missing social proof, or you're not sure what it is, watch this!

👉This is for: Anyone wanting to boost cash pay revenue through marketing

🎙️ We're talking about: The psychological phenomenon called Social Proof

💥 This is important because: Understanding this and how to use it is crucial to winning over today's potential patient

✅ This will help you: Find gaps in your own social proof so you can appeal to various patient types


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Online Review/Assessment + Team Training


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 74 - The Most Powerful Question To Ask Your Patients09 mars 202400:06:40

The question everyone ends their patient encounter with: "Do you have any questions?" We're revealing why this is the worst question - and what the game changing question is that we replaced it with!

👉This is for: YOU if you want to increase cash pay conversions in your practice🎙️ We're talking about: the most powerful way to end your consultations

💥 This is important because: this one question will give you the information you need to guide the patient through their unspoken roadblocks and hesitations

✅ This will help you: better understand your patient's hesitations, so you can help them overcome them


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Soft Skills + Conversion Training Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 73 - PART 2: Going Viral, the How and Why 02 mars 202400:07:49

You're familiar with the term 'going viral' on social media: but what does that mean for us as a practice or healthcare expert?!?


👉This is for: You, if you're tired of posting on social media to just your followers

🎙️ We're talking about: How and why going 'viral' should be part of your strategy

💥 This is important because: This type of content reaches a part of our potential patient market that is NOT responding to ads

✅ This will help you: Reach MORE people on social media for brand awareness and ultimately, more patients


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • 90-Day Social Media Success Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 72 - Going Viral: The How and Why24 févr. 202400:07:04

You're familiar with the term 'going viral' on social media: but what does that mean for us as a practice or healthcare expert?!?

👉This is for: You, if you're tired of posting on social media to just your followers

🎙️ We're talking about: How and why going 'viral' should be part of your strategy

💥 This is important because: This type of content reaches a part of our potential patient market that is NOT responding to ads

✅ This will help you: Reach MORE people on social media for brand awareness and ultimately, more patients


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • 90-Day Social Media Success Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 71 - How to Optimize Your Instagram Profile17 févr. 202400:07:42

Social media is no different from your other online marketing in the way that you can be measuring it's effectiveness and improving on it constantly. Think of your Instagram profile like your website's cooler cousin and you will look at it in a whole new light. Most healthcare practices fall into one of these categories:

1) missing ALL the information people are looking for

2) it's hard to find

3) OR it's missing the mark in terms of presentation and doesn't fit the social media experience


👉This is for: Anyone wanting to get more results from social media

🎙️ We're talking about: Your Instagram profile

💥 This is important because: People don't want to click the 'link in bio' if they aren't impressed with the BIO

✅ This will help you: Re-evaluate your Instagram and prioritize your profile


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Social Media Assessment
  • 90-Day Social Media Success Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

Sc 70 - Neutral Interactions: The Killer of Success 10 févr. 202400:09:18

Patients either feel better or worse after interacting in our practices. They either like us more or less by visiting our websites and social media. Neutral = negative.

👉This is for: Anyone who wants to grow leads and conversions

🎙️ We're talking about: Patient or potential patient encounters

💥 This is important because: This will limit you OR launch crazy growth

✅ This will help you: Make encounters positive on purpose


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Online & Social Media Assessment
  • Team Training: The Art of Soft Skills


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 69 - Part 2 | Social Search: Will I find you?03 févr. 202400:08:29

The New York Times says that "Tiktok is the new search engine for Gen Z."

👉This is for: YOU if you want more premium patients.

🎙️ We're talking about: Social Search

💥 This is important because: People are using social media as a search engine (instead of going to Google first!)

✅ This will help you: Reach the people looking for what you offer, through social media.

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!


👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Social Media Assessment
  • 90-Day Social Media Success Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 68 - Part 1 | Social Search: Will I find you?24 janv. 202400:06:33

The New York Times says that "Tiktok is the new search engine for Gen Z."

👉This is for: YOU if you want more premium patients.

🎙️ We're talking about: Social Search

💥 This is important because: People are using social media as a search engine (instead of going to Google first!)

✅ This will help you: Reach the people looking for what you offer, through social media.

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!


👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: ⁠https://www.thepatientwhisperers.com/successconfidentials⁠


✅ Available Resources:

  • Social Media Assessment
  • 90-Day Social Media Success Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:⁠https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07⁠


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 67 - 'Mass Intimacy': The surprising fresh update your marketing needs 21 janv. 202400:06:30

This fresh take on your marketing is astonishingly powerful when it comes to converting views into patients.

👉This is for: YOU if you're ready to refresh your marketing voice and get MORE patients from your online efforts.

🎙️ We're talking about: 'Mass Intimacy'

💥 This is important because: When we use this in our online experience, it creates the perception of a unique and special relationship before our potential patient even gets in the door.

✅ This will help you: Increase conversions FROM the virtual world INTO your practice.


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Online Assessment
  • 90-Day Social Media Success Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 66 - Bad reviews: How to turn them into a positive!06 janv. 202400:07:47

The dreaded negative online patient review: 😨 how to handle it and even get it taken down! ⭐⭐⭐⭐⭐👉This is for: everyone with online patient reviews

🎙️ We're talking about: what to do when that low star rating comes through

💥 This is important because: 90% of consumers also will frequently change their mind about a referral if the provider has bad, poor, or weak reviews and a single negative review can drive 22% of patients away.

✅ This will help you: Identify gaps in your online review protocol (if you already have one in place) or prioritize creating an online review protocol (for both positive and negative reviews) BONUS: how we were successful at getting patients to remove negative reviews themselves - and how you can too.


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Online Assessment
  • Our Online Review Growth System (with Response Protocol!)


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 65 - Online Reputation: Powered by Social Media?16 déc. 202300:07:22

Think of ‘online reputation’ as just online reviews? Today's actual online ‘reputation’ includes brand perception which extends into wherever people are online - which, as we know, is on social media.

👉This is for: everyone who wants to grow their brand reputation

🎙️ We're talking about: the different roles online reviews and social media play

💥 This is important because: we need to know where to focus our time and effort in our practice's brand building efforts

✅ This will help you: prioritize your resources


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Online Assessment
  • 90-Day Social Media Success Program
  • Our Online Review Growth System


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.


*1970s Study by Albert Mehrabian on Verbal vs. Non-Verbal Communication

SC 64 - Body language: more important than our words?!? 08 déc. 202300:05:59

Did you know that only 7% of how someone interprets our interaction is by the words we speak?!?* Join us today for what accounts for the other 93%.

👉This is for: anyone who interacts with patients or has a team who does

🎙️ We're talking about: the incredible power of body language

💥 This is important because: body language is the biggest influencer of what people think we’re saying (not our words!)

✅ This will help you: prioritize soft skills as much as technical skills in your patient interactions


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Secret Shopper or On-Site Assessment
  • Soft Skills Training Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.


*1970s Study by Albert Mehrabian on Verbal vs. Non-Verbal Communication

SC 63 - Feel like 'they' are always listening? They are. Are you? 01 déc. 202300:07:30

Do you feel like 'they' are always listening? 👀 Yep, they are. Are you? We're talking about Social Listening: if you're not already doing - you're missing out on the BENEFITS.

👉This is for: anyone who wants to grow their practice through social media

🎙️ We're talking about: Monitoring and analyzing trending social media content that is related/or relevant to our practice.

💥 This is important because: If we don't, our social media content can feel tone deaf. Plus, we will miss out on huge opportunities to be relevant to our potential patient and reach NEW people through trending topics.

✅ This will help you: Understand what Social Listening is and how it affects social media growth: reaching NEW people, and ultimately new leads in your door.


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Social Media 90-Day Success Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 62 - Success: Patients , People, or Profit? 22 nov. 202300:06:35

Many times in healthcare we're afraid to talk about being driven by success. Yet if we aren't successful as a practice, we certainly cannot take care of the patients who need us - or our people.


👉This is for: practice owners or leaders

🎙️ We're talking about: what fuels us and our decision-making & how we define our 'success drivers'

💥 This is important because: when our focus and passion are disproportionate in one area or another, we'll never be as successful as we can be

✅ This will help you: stop and think about your own perspective - and where you are investing your resources


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Goals Session 1:1


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 61 - I called... now what? 'Conversation' is King.17 nov. 202300:08:44

We added over $1 Million in cash pay revenue our last year in practice through *new* inquiry follow-up protocols. It's all in the conversation.


👉This is for: anyone who wants to increase revenue without adding marketing spend

🎙️ We're talking about: essentially what happens AFTER someone new inquires about your procedure or services through a-phone call-web form-self test-direct message on social media-comment

💥 This is important because: you've already invested $$$ into this potential patient and they've made it through 3 conversions: encounter, interest & inquiry. Don't lose them now.

✅ This will help you: re-assess your 'conversation' or 'pipeline' after new inquiries to make sure you're not throwing your marketing dollars away by losing leads in this stage of decision or conversion - when they're deciding if they make it in your DOORS or not.


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Secret Shopper Assessment
  • Our Inquiry Pipeline Program Guide


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 60 - Social Media Results: Mediocre or WOW? They're Only As Good As What's Happening NOW11 nov. 202300:09:01

Social media in your premium healthcare practice is a long term, committed relationship - not a fling. Your results are only as good as what is happening NOW on your accounts.


👉This is for: YOU if you want to get great results on social media

🎙️ We're talking about: the content being posted, the person behind it and the brand strategy that drives it all

💥 This is important because: you need a sustainable program and investment that lasts

✅ This will help you: understand where to invest when it comes to social media


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

  • Social Media 90-Day Success Program


🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 59 - What Converts: Outcomes, Features or Benefits? 04 nov. 202300:08:32

What Converts 📈 Outcomes, Features or Benefits? 🤔Caption:  If 95% of spending decisions occur in the emotional area of the brain(2) how do we make sure that we are appealing to emotions for our potential premium patients to convert?


👉This is for: YOU if you want to increase conversions and grow your cash pay procedures.

🎙️ We're talking about: the difference between the BENEFITS of our procedures/services and the FEATURES or OUTCOMES

💥 This is important because: People aren't willing to invest in cash pay procedures unless they can feel and taste the benefits.


✅ This will help you:

  • Turn facts into feelings online to get MORE premium patients into your practice
  • Find the gap in your phone team's training on conversations that turn inquiries into patients
  • Know how to resonate with patients in your chair for higher premium conversions
  • Online Consumer Assessment
  • Secret Shopper Assessment
  • Soft Skills Virtual or On-Site Team Training


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.


(2) Gerald Zaltman, Harvard Business School Professor, How Customers Think: Essential Insights into the Mind of the Market

SC 58 - Patients fear THIS more than anything and how YOU can overcome it 28 oct. 202300:07:21

Studies show that this fear is irrational and one of the core elements in human anxiety.

👉This is for: YOU if you are a healthcare professional, marketer, leader or practice owner

🎙️ We're talking about: what research calls "one of humanities fundamental fears" - the Unknown

💥 This is important because: This is what a) stops our potential patients from calling/filling out form/coming inb) keeps them from understanding or absorbing information in your practice


✅ This will help you:

  • Increase new patients in the door from higher social media and online conversions
  • Increase conversions IN your practice TO premium procedures
  • Elevate your patient experiences
  • Online Consumer Assessment
  • Secret Shopper Assessment
  • Soft Skills Virtual or On-Site Team Training



👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 57 - Soft Skills in Healthcare: What are they & how do they affect conversions?18 oct. 202300:08:47

Spoiler Alert: They affect conversions more than anything else!

👉This is for: you if you don't know what soft skills are - or if you know about them and want to prioritize them in your premium practice.

🎙️ We're talking about:  The non-technical skills that your team must have to deliver exceptional patient experiences.

💥 This is important because: soft skills are JUST as important as technical skills in our practices.


✅ This will help you:

  • understand what they are exactly
  • who they apply to
  • identify this as a priority for conversions & employee retention
  • Secret Shopper Assessment
  • Soft Skills Virtual or On-Site Team Training


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

Sc 56 - Is 'Schedule Now' Your #1 Call to Action? 97% Of Your Audience Tunes Out11 oct. 202300:06:12

Why patients aren't 'clicking' 🤯 your call to action - and what to do about it.

👉This is for: anyone with a website, online ads or social media (!)

🎙️ We're talking about:  Your 'Call to Action' on your website or in your ads (WHAT you want people to DO) This looks like 'schedule now' or 'book your appointment'

💥 This is important because: when you are spending advertising $$$, to generate online traffic, you need every dollar to WORK for you and cultivate interest, not cool it!

✅ This will help you:

  • assess your social media and website 'action' buttons so you're appealing to your audience no matter WHERE they fall in the funnel of interest
  • understand the difference between 'hard' and 'soft' call to actions
  • get more online traffic INTO your practice
  • Social Media Assessment
  • Online Consumer Assessment
  • Secret Shopper Assessment


In this episode, we reference Episodes 47 & 48 on the Larger Market Formula.

If you missed it: Part 1 https://youtu.be/3oW3B2g4y20?feature=sharedPart 2 https://youtu.be/y0oFwCRFWJQ?feature=shared

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

SC 55 - From Flop to 1.3 Million: Giveaways that WORK!27 sept. 202300:08:34

🤫 The secret to giveaways that MADE us millions.

👉This is FOR: Practices that want a QUICK influx of leads/patients!

🎙️ We're talking ABOUT:  Giveaways - the difference between 'meh' and 'wow' results!

💥 This is important BECAUSE: Giveaways that are missing a few key elements for success are a waste of time, resources and can actually work against you. (We don't want that!)

✅ This will HELP you:

  • Re-think your current giveaway strategy
  • Succeed NOW (even if your giveaways have flopped in the past)
  • Bring in a QUICK influx of leads - and patients IN the door


Hit the EASY BUTTON:

🛑 Get our complete guide to giveaways: the exact system that made us millions. Save yourself a lot of time and effort!

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

SC 54 - Part 2 | Your Self-Test is Burning Leads and Losing $$$: How to fix it!21 sept. 202300:06:10

If you have a self-test or quiz: DO NOT miss this episode!Your Self-Test is Burning Leads 🔥 and Losing $$$: How to fix it! 🧯Online assessments seem to be our thing lately for premium healthcare practices, so as usual, we're sharing so YOU can benefit!

👉This is FOR: Practices that have a self-test or quiz (or are thinking of adding one!)

🎙️ We're talking ABOUT:  What turns a regular self-test into an emotional and educational lead nurture

💥 This is important BECAUSE: If you have a normal self-test, you're BURNING leads (which no one wants) and the ones you DO get are most likely low quality (ask your counselors!)

✅ This will HELP you:

  • Get More Leads
  • See A Better Lead Quality: Higher Lead Conversion Rates
  • and More Patients On Your Schedule
  • Online Consumer Assessment
  • GUIDE to The Ultimate Quiz or Self-Test


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources: 

🖥️ Find out if we can help your practice! Hit us up in the DMs with what your big goal is right now or follow the link in bio.

Or Hit us up with what your big goal is right now: https://lp.constantcontactpages.com/sl/U8h9vCw/thepatientwhisperersinfoSchedule A Free 30-minute Synergy Call: https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

SC 53 - Your Self-Test is Burning Leads and Losing $$$: How to fix it!15 sept. 202300:07:46

If you have a self-test or quiz: DO NOT miss this episode!Your Self-Test is Burning Leads 🔥 and Losing $$$: How to fix it! 🧯Online assessments seem to be our thing lately for premium healthcare practices, so as usual, we're sharing so YOU can benefit!👉This is FOR: Practices that have a self-test or quiz (or are thinking of adding one!)🎙️ We're talking ABOUT:  What turns a regular self-test into an emotional and educational lead nurture💥 This is important BECAUSE: If you have a normal self-test, you're BURNING leads (which no one wants) and the ones you DO get are most likely low quality (ask your counselors!)

✅ This will HELP you:

  • Get More Leads
  • See A Better Lead Quality: Higher Lead Conversion Rates
  • and More Patients On Your Schedule
  • Online Consumer Assessment
  • GUIDE to The Ultimate Quiz or Self-Test


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:  🖥️ Find out if we can help your practice! Hit us up in the DMs with what your big goal is right now or follow the link in bio.

Or Hit us up with what your big goal is right now: https://lp.constantcontactpages.com/sl/U8h9vCw/thepatientwhisperersinfo

Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

SC 52 - The #1 Website Mistake: Are You An Offender? 08 sept. 202300:08:09

How to increase website conversions: guaranteed.The #1 Website Mistake 🌐 Are You An Offender? When we do online assessments for premium healthcare practices, we see this ALL the time. What's tragic, is that you can be the BEST and most WONDERFUL practice in 'real life,' but if it's not translated through powerful images online, you're going to miss out on massive revenue and new patient volume. 👉This is FOR: Practices that want MORE new patients from their website traffic. 🎙️ We're talking ABOUT:  Professional photos and videos: It's more important than you may think! 🖥️ How you look and feel online - specifically your website and facebook cover.💥 This is important BECAUSE: Subconsciously, people are judging your first impression online by three things. Do I like you? Do I trust you? Do you care about me?

✅ This will HELP you:

  • Translate how special you and your practice are in person, to the online viewer
  • Convert more viewers from online traffic, to inquiries, to patients
  • Start your connection right away and stand out from the stale, typical practice website
  • Social Media Assessment
  • Online Consumer Assessment


In this episode, we reference Episode 51 - Do I Like You? which goes hand in hand! If you missed it: https://youtu.be/m7o_le-IV9c?feature=shared

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources: 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


If you are  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

SC 51 - But Do I Like You? 🤗 The Art of Likability 01 sept. 202300:05:58

Are you likable online? It's more important than you may think! 🖥️👉This is FOR: Premium practices that want to get MORE new patients from their online presence and marketing efforts.🎙️ We're talking ABOUT:  Likability - it directly affects your conversions online (AND in your practice) 💥 This is important BECAUSE: It's one of the best ways to nurture potential patients down 'the funnel' (Remember the Larger Market Formula from SC Episodes 47 and 48? linked below)

✅ This will HELP you:

  • Differentiate from your competition
  • Connect with potential patients online
  • Nurture Encounter to Interest to Action
  • Social Media Assessment
  • Online Consumer Assessment


In this episode, we reference The Larger Market Formula:

Part 1 https://youtu.be/3oW3B2g4y20?si=RY2dkRywYwyepu0Xhttps://youtu.be/3oW3B2g4y20?si=RY2dkRywYwyepu0X

Part 2 https://youtu.be/y0oFwCRFWJQ?si=2uRT7WlIeLDealcChttps://youtu.be/y0oFwCRFWJQ?si=2uRT7WlIeLDealcC

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources: 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

SC 50 - Why You're Not Converting More Patients: And How to Fix it!17 août 202300:07:03

Find Out Why You're Not Converting More Patients: 🪄 And How to Fix it!👉This is for: our premium practice friends who are SERIOUS about growth: The Science of Procrastination.🎙️ We're talking about:  WHY potential patients get stuck at various stages of 'the funnel' (Remember the Larger Market Formula from SC Episodes 47 and 48?)💥 This is important because: this is what keeps people from moving DOWN the funnel from awareness, to interest, to action, to follow-through and even to procedure/service completion.

✅ This will help you: increase conversions at almost every stage of The 7 Points of Premium Patient Conversions(TM) starting with:

  • Ad impressions to clicks
  • Website views to form fills
  • Form fills to appointments
  • and even lower cancellations
  • Social Media Assessment
  • Online Consumer Assessment
  • Secret Shopper Assessment


👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources: 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

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