Succeed in Medicine – Détails, épisodes et analyse

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"Have you ever hesitated to ask for what you truly want because of a fear of rejection or judgment?"

In this episode, Dr. Kristine Goins interviews Dr. La Toya Luces-Sampson, who reveals how the simple act of asking can unlock greater freedom, confidence, and fulfillment. Dr. Toya explains that, despite medical culture often stigmatizing self-advocacy, asking is not just a negotiation skill but a life-changing habit that aligns personal and professional values.

Dr. Toya sheds light on barriers such as fear of rejection, cultural conditioning, and judgment that discourage physicians from requesting better schedules, pay, or wellness accommodations. She reframes "no" as an opportunity to understand objections, gain clarity, and move closer to "yes." 

Her approach focuses on understanding your true desires, knowing the real reason behind your requests, and ensuring everything you ask for reflects your value and matches what matters most to you.

Bio

Dr. La Toya Luces-Sampson, affectionately known as Dr. Toya on social media, is a wife, mother, board-certified Obstetrician/Gynecologist, perinatal mental health specialist, and Coach. Born and raised in Trinidad and Tobago, she moved to the United States where she went on to earn both her Bachelor and Medical Degrees from Howard University in an accelerated 6-year BS/MD program. She completed her residency training at Pennsylvania Hospital in Philadelphia and has lived in Northern California since.

After caring for pregnant and postpartum women as an OBGYN for more than a decade, she now focuses on the unique needs of physician moms who rarely feel supported as they navigate caring for their babies, a new identity, and the ongoing intensity of clinical medicine. Dr. Toya helps Physician Moms set up systems, navigate complications, advocate for themselves in both personal and professional contexts, so they can feel good about themselves, with confidence and joy. She spreads her message of self-love and self-care on her podcast, Stethoscopes and Strollers.

Websites:

drtoyacoaching.com. 

https://tremendous-composer-1450.kit.com/446f959b01

Socials:

Instagram: https://www.instagram.com/drtoyacoaching/

Facebook: https://web.facebook.com/latoya.luces.5

Youtube: https://www.youtube.com/channel/UCFusqULGoxtWl0IOyJPBZ-w

Dr. Kristine Goins' Bio

Find more about Dr. Goins here: https://www.physiciansguidetodoctoring.com/drgoins

Did you know… 

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

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Dr. Cobin Soelberg hosts Dr. Jordan Grumet, author of the upcoming book The Purpose Code, which builds on insights from his first book, Taking Stock. Together, they unravel the mystery of purpose—why it’s essential for a meaningful life and how many of us approach it all wrong. Dr. Grumet explains the concepts of "Big P Purpose" and "Little P Purpose," revealing why chasing grand goals often leads to frustration while embracing small, fulfilling actions creates joy.

Drawing from his profound experiences with end-of-life patients, Dr. Grumet shares how understanding purpose can transform not only your life but also the legacy you pass on to future generations. They also explore what truly lights us up and how to break free from societal pressures to find genuine fulfillment.

Bio
Dr. Jordan Grumet is a hospice physician, podcaster, and author. Since 2018, he has hosted the Earn and Invest podcast, where he explores topics at the intersection of personal finance and purposeful living. He is the author of the critically acclaimed book Taking Stock, which reflects on the lessons he learned from conversations with patients at the end of their lives. His upcoming book, The Purpose Code, builds on these insights, offering a fresh perspective on understanding and cultivating purpose in everyday life. Dr. Grumet’s work bridges his medical experience with practical guidance for achieving financial independence and living with intention.

 

Website & Socials:
https://jordangrumet.com/

https://www.linkedin.com/in/jordan-grumet-38a506179/

https://www.youtube.com/@theearninvestpodcast4351

Dr. Cobin Soelberg's Bio

Find more about Dr. Soelberg here: https://www.physiciansguidetodoctoring.com/drsoelberg

Did you know… 

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

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Kevin Chemidlin reveals his four-step approach to growing and monetizing a podcast. Starting with his own journey from software engineer to successful podcaster, Kevin emphasizes the importance of a clear premise, audience retention, and organic growth before focusing on monetization. 

He offers actionable insights on social media strategy, email lists, and even podcast ads. Kevin's approach is designed to help podcasters create shows that not only attract listeners but also build sustainable, profitable businesses.

Kevin Chemidlin is a podcast growth expert, coach, and the founder of Grow the Show, a comprehensive platform designed to help podcasters scale their shows and turn them into profitable businesses. Starting his podcasting journey in 2018 with Philly Who, a show that celebrated the achievements of Philadelphians, Kevin quickly saw success, surpassing 100,000 downloads and generating over $140,000 in revenue within 18 months. His deep understanding of audience building and monetization led him to launch Grow the Show in 2020, alongside the Grow the Show Accelerator, where he has coached over 400 podcasters, helping them collectively generate seven figures in revenue.

Kevin’s mission is to support independent podcasters by offering them the strategies and tools to attract listeners, engage audiences, and monetize their content. His work has made him a sought-after coach in the podcasting world, where his methods focus on clarity, retention, growth, and strategic monetization.

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

Sponsored by Freed.AI - Get 50% off your first month of using their AI-powered medical scribe software! Just add PGD50 to your cart!

Dr. Jordyn Feingold, a luminary in the field of positive psychology and medicine, shed light on how adversity, when approached with the right mindset, can be a powerful catalyst for personal growth and well-being. Dr. Feingold, a physician, well-being researcher, and founder of positive medicine, shared her insights and experiences, offering a new perspective on facing life's challenges.

Looking for something specific? Here you go!

[00:01:00] - Dr. Feingold's background, education, and career overview.

[00:02:00] - Dr. Jordyn Feingold officially welcomed to the podcast.

[00:03:00] - The inspiration behind co-authoring "Choose Growth" and the impact of COVID-19.

[00:06:00] - The critical role of social connections and human relationships in well-being.

[00:07:00] - Discussion on post-traumatic growth and how adversity can lead to personal growth.

[00:10:00] - Insights into how different socioeconomic backgrounds affected mental health during the pandemic.

[00:14:00] - The concept of asking for help and its positive implications.

[00:19:00] - Exploring Maslow's hierarchy of needs and the sailboat metaphor in positive psychology.

[00:24:00] - The importance of the vagus nerve in emotional regulation and mental health.

Dr. Jordan Feingold is a physician, well-being researcher, positive psychology practitioner, and founder of positive medicine. She holds degrees from Penn and Mount Sinai School of Medicine, specializing in psychiatry. Dr. Feingold is known for her work in advancing the science of well-being, teaching courses in positive medicine, and co-authoring "Choose Growth," a workbook for transcending trauma and fostering personal growth.

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

Sponsored by Freed.AI - Get 50% off your first month of using their AI-powered medical scribe software! Just add PGD50 to your cart!

Erez Druk, a computer science engineer and former Facebook employee, created Freed, an AI technology designed to alleviate the burden of charting for clinicians. The idea was inspired by his wife, a physician, and their experiences with the demanding nature of healthcare work. Freed aims to streamline the documentation process, allowing clinicians more time with patients and less on paperwork.

Looking for something specific? Here you go!

01:32.74: Erez on Freed's Origin

03:28.842: Discussion on Clinician Burnout

06:09.08: Freed's Functionality and Workflow

07:54.962: Discussion on Freed's Cost

10:52.12: Erez on Freed's Learning Mechanism

16:57.304: Compliance and HIPAA

23:27.96: Erez on Freed's Roadmap and Future

28:13.119: Contact Information for Erez and Freed

Erez Druk, a graduate of the Technion in Israel, moved to California to work as an engineer for Facebook. He later started his own company, Urban Leap. His latest venture, Freed, was inspired by the challenges faced by his physician wife and her colleagues. Freed uses AI technology to simplify charting for clinicians, aiming to reduce burnout and improve work-life balance in the healthcare sector.

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

This episode is also sponsored by PearsonRavitz– helping physicians protect their most valuable assets. 

Also sponsored by Freed.AI - Get 50% off your first month of using their AI-powered medical scribe software! Just add PGD50 to your cart!

In this year-end episode of The Physician's Guide to Doctoring, I revisit  top episodes that resonated with listeners as well as MYSELF. The episode highlights conversations on nonverbal communication in healthcare with Blake Eastman, the impact of tiny habits in patient care with Dr. BJ Fogg, sensitive approaches to discussing weight with Dr. Stephanie Sogg, and the use of humor in patient interactions with Scott Dikkers. I conclude with a note on upcoming content and schedule changes, emphasizing the show’s commitment to enhancing physician-patient communication and personal growth.

Published Jun 17, 2020

Blake Eastman is a guest like no other we’ve had. He is a professional poker player and founded School of Cards, the first brick and mortar poker school in the country and is the creator of Beyond Tells, a poker tells training site. He has a graduate degree in psychology and taught psychology at the City University of New York for six years. While he was doing all of that, he also provided consulting services to physicians, practices, and hospitals regarding nonverbal communication and conducted large scale independent research on nonverbal communication.

The current pandemic has hamstrung our ability to read nonverbal communication and convey it. We are either behind a mask or a blurry image on a telehealth visit. He teaches us what to prioritize with regards to our own nonverbal cues, how to optimize a telehealth visit, the importance of the cadence and volume of our speech, and cues for recognizing understanding.

https://www.schoolofcards.com/

https://www.beyondtells.com/

@blakeeastman

Published Aug 12, 2020

This interview is one of my most important. If you are doing to share any of my episodes, this is one that I would implore you to share with your friends, family and colleagues. This is part 1 of 2 of my interviews with BJ Fogg, PhD, author of the book Tiny Habits: The Small Changes That Change Everything. We all struggle to change our behaviors, to develop good habits and stop bad habits. There is a lot of popular wisdom about this and most, if not all, is just wrong. This is where Dr. Fogg steps in.

Dr. Fogg discovered the keys to changing behavior through changing habits. For those of you on medical school faculty, this should be a class. This should actually be taught in high school. Until then, as physicians, this information is critical, not just for lifestyle changes that can help patients eat better, move more, and smoke less, but even applies to checking their blood pressure and taking their medication. Popular wisdom is wrong. Guilt and shame are destructive. People don’t start habits by feeling badly, they start habits by feeling successful. And we are more likely to be successful by starting a habit that is small, that we actually want to do, and the third key to this is a prompt that reminds you it is time to perform the behavior. If you are going to learn piano, you start with chopsticks. If you are going to start to exercise, you do one sit-up. The smallest increment that you can fall back on when you motivation is waning so you don’t fall off the wagon completely and you keep your habit. And you do it at a point in your day that you can associate with the new behavior, even if they are completely unrelated. You’ll have a reminder that is baked into your day.

Dr. Fogg founded the Behavior Design Lab at Stanford University. In addition to his research, Dr. Fogg teaches industry innovators how human behavior really works. He created the Tiny Habits Academy to help people around the world and interestingly, the Tiny Habits Academy long preceded the Tiny Habits book. He lives in Northern California and Maui.

He can be found at BJFOGG.com  and tinyhabits.com

Published Jan 28, 2022

Back for her second appearance is Dr. Stephanie Sogg, a clinical psychologist who has been at the MGH Weight Center since 2003. One our previous episode, we discussed the importance of language when discussing someone’s weight, so on this episode, we talk about when and how to bring it up. We talk about how body acceptance is actually important to sustained weight loss, although on the surface it may seem like a contradiction. We talk about the influence of sleep, mental health, and when it is time to make recommendations, what actually works. As with most things, it is complicated.

Dr. Sogg earned her PhD in clinical psychology from Rutgers University in 1998 and completed a post-doctoral fellowship with Harvard Medical School. In addition to her clinical work, Dr. Sogg conducts research on obesity and bariatric surgery, and the intersection between obesity and addiction, and has published widely on obesity and related topics. She is an author of the Boston Interview for Bariatric Surgery, and of the official ASMBS Recommendations for the Pre-Surgical Psychosocial Evaluation of Bariatric Surgery Patients. She is the director of the Weight Center rotation for Behavioral Medicine psychology interns and is active in national and international scientific obesity and weight loss surgery societies.

Learn to Make Your Patients Laugh with Scott Dikkers of The Onion

Published Oct 19, 2021

Last month marked the 20th anniversary of 9/11. Two weeks after that tragic day, The Onion, the famed comedy newspaper, put out an issue with jokes about 9/11. How did they do that? Scott Dikkers, one of The Onion’s founders teaches us how. His rule is that comedy is meant to “afflict the comfortable and comfort the afflicted.” That’s why they put out that issue. To comfort the afflicted. As physicians, that’s what we do! How can we be funny, even in the face of tragedy?

Mr. Dikkers teaches comedy writing and has turned what seems unteachable into a science. He has described funny filters and all comedy fits into one of those filters. He teaches us which are the best for the exam room, how to recover from a failed joke, how to work humor into our office visits and lectures, and what jokes comedians can’t use, but we can!

Scott Dikkers founded the world’s first humor website, TheOnion.com, in 1996. A few years earlier he helped found the original Onion newspaper. He’s served as The Onion’s owner and editor-in-chief, on and off, for much of the last quarter century.  He led The Onion’s rise from small, unknown college humor publication to internationally respected comedy brand.  He is also a New York Times best seller, and Peabody Award winner. 

He documented his process for creating humor in his book, How to Write Funny, and the second in the series, How to Write Funnier, and next on the way, How to Write Funniest, which are the basis of the Writing with The Onion program he created and teaches at The Second City Training Center in Chicago. Scott offers other courses and free resources for comedy writers on the How to Write Funny website.

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

This episode is also sponsored by PearsonRavitz– helping physicians protect their most valuable assets. 

Also sponsored by Freed.AI - Get 50% off your first month of using their AI-powered medical scribe software! Just add PGD50 to your cart!

In this special episode, we revisit the top three fan-favorite episodes of the 'Physician's Guide to Doctoring.' Our journey begins with Episode 96, featuring Dr. Sarah Smith, who shares revolutionary strategies for tackling charting backlogs, enhancing efficiency in medical documentation. Next, Episode 200 takes us into the world of Dr. Naomi Lawrence-Reid, where she discusses leveraging medical training to create diverse income streams, offering insights into the versatility and adaptability of medical expertise. Finally, Episode 189 with Dr. Sarah Hart-Unger delves into the universal challenge of achieving work-life balance, providing practical tips and strategies for physicians to manage their professional and personal lives effectively. These episodes not only offer valuable practical advice but also reflect the evolving landscape of medical practice and the personal endeavors of physicians.

Released September 6, 2021

Dr. Sarah Smith is a family physician and charting coach. She specializes in helping physicians with our charting backlog so we can get home on time without the looming cloud of unfinished charts and callbacks. 

We discuss how to add efficiency to your day by making sure you are laser focused on your patient and you aren’t finished until that chart is closed. This frees up mental space for the next patient, making that visit a bit more efficient. By the end of your morning, have a plan for how you are going to tackle callbacks. We also discuss dictation, scribes, templates, and how this is all easier said than done.

She went to medical school at the University of Western Australia and has worked in primarily rural communities as a family physician, and is now in Edson, Alberta, Canada. Dr. Smith is a certified life coach and knows firsthand the experience of never being done and having unfinished charts and inboxes begging for your attention.  She has hundreds of hours of experience coaching many physicians in the outpatient setting with improving their office and workplace efficiency and finding solutions to getting their work done during their clinical day. You can find her at chartingcoach.ca.

Published Jun 07, 2022

Naomi Lawrence-Reid, M.D. is a pediatrician and founder of Doctoring Differently, a course and coaching platform designed to teach physicians of all specialties how to transition out of full-time clinical and academic practice while starting lucrative and flexible careers that best utilize their medical training and experience. We discuss all of her different income streams, like per-diem, locum tenens, veteran and social security disability exams, medical expert witness work, aesthetics, how she got into each of them, how we can get started, and why it is OK for a pediatrician to inject Botox into adults.

Dr. Lawrence-Reid initially intended on a career as a pediatric emergency medicine specialist, but she was unwilling to yield to the confines of restrictive hospital contracts, non-negotiable salaries, exhaustive administrative duties, and oppressive call schedules. She developed the Doctoring Differently curriculum in order to give physicians the tools to choose themselves and transform their individual passions and expertise into gratifying careers with increased income, tremendous freedom, and enhanced quality of life.

Dr. Lawrence-Reid is a proud Boston-area native currently based in San Diego, California. She attended Wake Forest University, University of Massachusetts Medical School, and she completed her pediatrics residency at Children’s Hospital at Montefiore/Albert Einstein College of Medicine in Bronx, New York.

You can find her at www.doctoringdifferently.com

Get Organized for Better Work-Life Balance with Sarah Hart-Unger, MD

Published May 02, 2022

Dr. Sarah Hart-Unger is a pediatric endocrinologist, who did all of her education at Duke, and is now the pediatric residency program director at Joe Dimaggio Children’s Hospital in South Florida.  She is intrigued by the challenges of making work and life fit together — so much that she cohosts a podcast on the topic, Best of Both Worlds, with time management expert and writer Laura Vanderkam.

She is married to a vascular surgeon and has three young children, so we discuss how they manage get it all done using the Getting Things Done methodology.  We talk about how checklists aren’t just critical in central line placement and she has her own checklist manifesto to get your day, your month, and your life more organized. She has some favorite apps although she finds paper keeps her more organized. She tries to help me get organized so I don’t end up thinking about all the things I need to do while I’m playing with my kids and then tries to convince me to keep my desk clean.

In addition to her podcast, you can find her at theshubox.com.  

The apps she mentioned were todoist.com and cozi.com.

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

This episode is brought to you by Dabdoub Law Firm -  a disability insurance and ERISA law firm specializing in helping people with disability, life, and long-term care insurance claims.

Also sponsored by Freed.AI - Get 50% off your first month of using their AI-powered medical scribe software! Just add PGD50 to your cart!

Listening is an art, especially in the healthcare profession where it can make a significant difference in patient outcomes. Dr. Scott Abramson, a neurologist with decades of experience, shares his insights on the art of listening, honed through his involvement with Toastmasters.

Looking for something specific? Here you go!

00:00:00 - Introduction to Dr. Scott Abramson and Toastmasters

00:01:33 - What is Toastmasters?

00:02:02 - Structure and Pillars of Toastmasters

00:07:26 - The Impact of Toastmasters on Listening Skills

00:07:50 - Dr. Abramson's Journey to Joining Toastmasters

00:10:12 - The Diversity of Toastmasters Members

00:13:42 - How Toastmasters Improved Clinical Practice

00:16:00 - The Joy of Teaching and Preparing Presentations

00:18:10 - The Importance of Human Connection in Medicine

00:19:29 - The Power of One Word: "The"

00:22:15 - The Impact of Empathy and Listening in Patient Care

00:24:16 - Storytelling Tips: Repetition and Pausing

00:29:36 - The Effectiveness of Repetition in Speeches

00:31:15 - How to Find and Join Toastmasters

00:32:44 - Dr. Abramson's Closing Thoughts on Toastmasters and Career Integration

00:33:09 - Conclusion and Book Mention

Dr. Scott Abramson is a retired neurologist with a career spanning over four decades at Kaiser in Northern California. Passionate about physician communication and wellness, he has been actively involved in improving doctor-patient interactions. Dr. Abramson's journey with Toastmasters International has significantly influenced his approach to healthcare, focusing on the art of public speaking and attentive listening. His contributions extend to the broader medical community through his book, "Bedside Manners for Physicians and Everybody Else," and his educational website, drwisdom.net. Dr. Abramson's unique blend of medical expertise and communication skills makes him a respected figure in the field of healthcare communication.

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

This episode is brought to you by Dabdoub Law Firm -  a disability insurance and ERISA law firm specializing in helping people with disability, life, and long-term care insurance claims.

Also sponsored by Freed.AI - Get 50% off your first month of using their AI-powered medical scribe software! Just add PGD50 to your cart!

This episode features Drs. Arpita Gupta De Palma and Michael Hersh, co-hosts of "Doctors Living Deliberately," discussing their approach to mindful living and emotional management for physicians. Dr. Gupta De Palma, founder of ThoughtWorkMD, delves into her journey from pediatrician to transformational mindset coach, emphasizing the importance of identifying and letting go of unhelpful habits. Dr. Hersh, a gastroenterologist and coach at Better Physician Life Coaching, shares insights on work-life balance, stress management, and the power of deliberate living. The conversation highlights the value of being present, managing anger, and living intentionally for personal and professional growth.

Looking for something specific? Here you go!

00:03:07 Live a deliberate, intentional life.

00:06:54 Be deliberate in managing anger.

00:09:44 Identify triggers, choose better response.

00:14:31 Identify underlying emotions for anger.

00:22:01 Journaling helps clear the mind.

00:27:27 Embrace self-compassion and reflect.

00:28:50 Eisenhower Matrix for prioritizing tasks.

Dr. Arpita Gupta De Palma is a pediatrician, medical practice owner, and co-founder of Virginia EyeSpine Physicians. She founded ThoughtWorkMD to help physicians and professional women with transformational mindset coaching. Dr. Michael Hersh is a gastroenterologist, father, and physician coach at Better Physician Life Coaching, focusing on creating work-life balance and stress management for physicians.

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

This episode is brought to you by Dabdoub Law Firm -  a disability insurance and ERISA law firm specializing in helping people with disability, life, and long-term care insurance claims.

Also sponsored by Freed.AI - Get 50% off your first month of using their AI-powered medical scribe software! Just add PGD50 to your cart!

Dr. Stowe Shoemaker, former dean of the top-ranked William F. Harrah College of Hospitality, discusses the application of hospitality principles in healthcare to improve patient satisfaction. He emphasizes the long-term value of patients, the importance of understanding patient needs, and suggests innovative strategies for enhancing the patient experience. The conversation covers various aspects, from service logistics to empathetic care, aiming to transform healthcare through a hospitality lens.

Looking for something specific? Here you go!

00:01:30 Hospitality improves patient satisfaction and loyalty.

00:05:39 Long-term thinking for healthcare growth.

00:11:40. Customize patient experience through loyalty programs.

00:18:25 Improving customer experience in healthcare.

00:21:42 Design a welcoming and calming environment.

00:31:57 Listening to patients is crucial.

00:34:29 Think of patients as family.

Dr. Stowe Shoemaker is the former dean of the William F. Harrah College of Hospitality at the University of Nevada, Las Vegas, and held the prestigious Andrew and Peggy Cherng Dean's Chair. With a PhD from Cornell's School of Hotel Administration, he has a distinguished career in hospitality education, teaching a range of subjects from strategic marketing to consumer behavior. Dr. Shoemaker has applied his vast knowledge of hospitality to the healthcare industry, aiming to enhance patient satisfaction. His contributions include a joint appointment at MD Anderson Cancer Center and collaborations with various healthcare systems. His book, "Hospitable Healthcare: Just What the Patient Ordered," coalesces his insights and experiences, offering a unique perspective on improving healthcare through hospitality principles

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB 

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! 

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.