Welcome to the inaugural episode of "Snap Into It" by Configura, with Audrey Moore and Adam Mixter. In this pilot episode, we explore the fascinating dynamics between developers and users, aiming to bridge the gap between those who create tools and those who use them. Discover the magic that happens when developers and users connect, fostering understanding and collaboration. Whether you're a developer, a user, or just curious about the tech world, this episode offers a fresh perspective on the power of conversation and connection. Tune in to explore how we can all snap into a better understanding of each other. Link to join the Feedback Community: https://support.configura.com/hc/en-us/articles/9084212720407-About-the-Feedback-Community

Join us on Snap Into It as we dive into the fascinating world of commercial design and training with Jennifer Tran. In this episode, titled "002 | The Use Case," Jennifer shares her journey from the commercial furniture industry to becoming a training specialist at Configura. We explore her experiences with CET software and the unique challenges and rewards of her role. Jennifer opens up about her passion for learning, the art of training, and how her background as an end user informs her contributions to development teams. Tune in for insights on bridging the gap between design and technology, and discover how Jennifer's creative spirit continues to thrive in the tech world.

In this episode of Snap Into It, we sit down with Steven Dunn, the eTools manager at OFS, to explore the art of listening and collaboration in the commercial interiors industry. Steven shares his journey from aerospace to furniture, revealing how the community and collaborative spirit captured his interest. We dive into the innovative processes behind developing digital tools at OFS and how feedback from users shapes these advancements. Steven also highlights the importance of making people feel valued, both in business and through personal interactions. Join us as we discuss the fascinating intersection of technology, creativity, and community in the world of commercial interiors. For more information about our products, visit: http://www.configura.com

In this BONUS EPISODE of Snap Into It, we sit down with Lauren Mixter, event coordinator at Configura, to discuss her journey from choir and drama teacher to orchestrating large-scale events like the upcoming Experience 2025 in Orlando, FL. Lauren shares her passion for creating memorable experiences and the skills she brings from her theater background to event planning. We delve into the importance of peer-to-peer learning at Experience, where users educate and inspire each other through workshops and breakout sessions. Lauren also recounts her unique path to becoming a trainer at Configura, including a memorable presentation on The Beach Boys' "Good Vibrations." Join us as we explore the art of event coordination and the community spirit that fuels Experience. Read more, and get your tickets at: https://events.configura.com/e/experience Download Accelevents App for iOS at: https://apps.apple.com/us/app/accelevents/id1586582931 Download Accelevents App for Android at: https://play.google.com/store/apps/details?id=com.accelevents.accelevents&hl=en

In this episode of Snap Into It, we (okay, mostly Audrey) take you back to NeoCon, where we recorded conversations with innovators who saw a need and created solutions—showing the true power of design thinking. We kick things off with Kaylie Tucker of Kovergent Solutions, who developed Konsol, an extension designed to save users days of time when making cut sheets. We also caught up with the development team at Platinum Edge Solutions, including Bryan Thompson and Sierra Santoyo, to hear about their process. Next, Bryan Mayer of Mayer Fabrics joins Audrey to share insights on the Material Portal and introduce Mayer’s new vinyl fabric—a sustainable response to the challenges of traditional vinyl. Finally, Adam and Audrey team up to chat with Jason Lund, who created Aura, a tool that delivers the benefits of render acceleration without requiring expensive hardware. And yes—we recorded this one right in the fantastic SnapCab booth at NeoCon. For more information about our products, visit: http://www.configura.com

In this episode of Snap Into It, we (not by force, we promise!) bring in the awesome (and hilarious) Allie Shareghi to talk about Support. We discuss our design-thinking approach to an ongoing support improvement project, that was kicked off with Audrey's help. Join us to learn a little bit more about how we determined what we might need to improve, and a peek behind the scenes for what we've found out so far! Join Allie next week at #Experience2025 with Megan Hartman from HNI for their talk on Self-Diagnosis and Reporting issues in CET!

In this episode of Snap Into It, we are lucky to be blessed with the presence of power user and constant Experience speaker Sydney Watkins about some of the terms used in the Commercial Interiors Industry. We also cover some terms used by Developers in the ecosystem. Will Sydney define a 'system' to the satisfaction of the CI Community? Will Adam give proper context to the term 'snapper'? Find out now!