Service Drive Revolution with Chris Collins – Détails, épisodes et analyse

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Service Drive Revolution with Chris Collins

Business Outlaws Network

Business & Entrepreneuriat

Fréquence : 1 épisode/8j. Total Éps: 98

Got a question for the show? Call us at 1-833-3-ASK-SDR! Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

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Dealership Pretax Profit Down 33% | SDR #302

lundi 2 septembre 2024 • Durée 20:52

In today's episode of Service Drive Revolution, hosts Chris Collins and Christian Lafferty dive into a critical issue affecting dealerships across the country—dealership pretax profit is down a staggering 33%! They'll explore the factors contributing to this decline, from market pressures to internal inefficiencies, and discuss what dealership owners and managers can do to turn the tide. Tune in for actionable insights, expert opinions, and the latest industry trends that could help your dealership navigate these challenging times.

#automotiveindustry #automobile #dealership Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

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Q & A | Credit Card Fees in the Service Drive

vendredi 30 août 2024 • Durée 05:25

The industry is grappling with credit card fees in Service Drives. It's a challenge many are struggling to address effectively. In this Drive By, we explore a common hurdle: balancing costs with customer satisfaction. We cut through the confusion, offering insights on pricing strategies that work for both dealerships and customers. Learn about an approach that can help avoid awkward conversations and foster long term customer relationships. It's not about hiding costs, but about smart, transparent pricing that benefits everyone. Discover how to turn a common industry challenge into an opportunity for better customer service and improved profitability.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -

https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.

http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:

https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System:

https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops --

http://bit.ly/YTfixedopsgroup

For Independent Shop Owners --

http://bit.ly/YTRSOSgroup

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Service Department Culture vs Chaos | SDR #297

lundi 29 juillet 2024 • Durée 42:51

Is your Service Department's focus on "culture" secretly sabotaging your success? In this eye opening episode of Service Drive Revolution, Chris Collins exposes the hard truth about what really drives high performing teams. Discover why prioritizing happiness over results could be your biggest mistake, and learn what true Dealership culture looks like. We're challenging everything you thought you knew about leadership in Fixed Ops. Watch now to find out if your "great culture" is actually holding you back from peak performance and profitability.

#culture #culturetransformation #automotiveindustry Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

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Q & A | Mastering Service Advisor Communication

vendredi 26 juillet 2024 • Durée 10:39

How Will AI Affect Your Service Department? | SDR #296

lundi 22 juillet 2024 • Durée 48:22

Is your Dealership AI ready? In this episode of Service Drive Revolution, Chris Collins explores how artificial intelligence is transforming the automotive service industry. From AI powered diagnostics to dynamic pricing strategies, we dive into the potential of this technology. Discover how AI could enhance your Technicians' skills, supercharge your Service Advisors, and unlock new marketing opportunities.

#artificialintelligence #automotiveindustry #ai 0-00 - 9:00 Intro 9:00 - 17:58 News 17:58 - 48:21 AI In Your Automotive Business Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

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Q & A | Should Dealers Give Employee Discounts?

vendredi 19 juillet 2024 • Durée 12:26

In this Drive By Q&A, Collins tackles the tricky topic of employee discounts at Dealerships. Should staff get special pricing on service, parts, and vehicles? Chris shares his philosophy on creating a culture where employees feel valued and connected to the brand they represent. Learn why the employee parking lot matters, how discounts can boost morale and sales, and where to draw the line to prevent abuse.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -

https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.

http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:

https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System:

https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops --

http://bit.ly/YTfixedopsgroup

For Independent Shop Owners --

http://bit.ly/YTRSOSgroup

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New Service Manager? Avoid These Pitfalls and Drive Success | SDR #295

lundi 15 juillet 2024 • Durée 52:58

In this episode of Service Drive Revolution, we tackle the challenges faced by new Service Managers in Dealerships. Chris Collins and the team dive into the essential strategies for success, revealing why many new Managers struggle and what they should really focus on. We discuss the two key factors that truly matter in running a profitable Service Department, the importance of systems over individual talent, and why playing offense is crucial. Learn why understanding financials is critical, how to build a culture of accountability without losing your team's respect, and why aiming for your own full potential is the only way to truly succeed in this role.

0:00 - 7:18 Intro

7:18 - 12:51 The News

12:51 - 53:06 New Service Manager? Avoid These Pitfalls and Drive Success

newservicemanager #success #automotiveindustry Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

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Q & A | Should You Charge for Unverified Diagnoses?

vendredi 12 juillet 2024 • Durée 11:13

In this Drive By episode of Service Drive Revolution, Chris Collins tackles a crucial question about charging diagnosis fees when Service departments can't duplicate the customer's concern and make a diagnosis. Discover how to balance customer satisfaction with fair compensation for your service team's time and effort.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -

https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.

http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:

https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System:

https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops --

http://bit.ly/YTfixedopsgroup

For Independent Shop Owners --

http://bit.ly/YTRSOSgroup

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Revolutionize Your Service Drive: 5 Proven Selling Techniques for Advisors | SDR #294

lundi 8 juillet 2024 • Durée 41:08

In our latest Service Drive Revolution episode, we tackled a challenge many of us face daily: making selling easier in the Service Drive. We've all experienced that awkward moment trying to explain additional services to a customer while juggling multiple appointments. Our discussion did a deep dive into this reality, exploring how to build rapport before jumping into maintenance recommendations. Throughout the episode, we highlight five simple system focuses that set our Service Advisors up for success. It's not just about telling them to be proactive; it's about fostering an environment where proactivity thrives.

#automotiveindustry #sale #selling Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

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Q & A | How To Handle Body Shop Warranty Claims

vendredi 5 juillet 2024 • Durée 09:24

In this episode of Service Drive Revolution, we dive deep into the five most common mistakes Dealers make that could be costing their Service Departments big time. From misplaced priorities to outdated compensation models, we uncover the hidden pitfalls that many dealerships fall into. We also discuss current industry trends, including rising interest rates and their impact on car sales. If you're a Dealer Principal, General Manager, or Fixed Ops Leader, this episode reveals crucial insights that could transform your Dealership's performance.

serviceadvisor #automotiveindustry #cars Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

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Service Drive Revolution with Chris Collins – Détails, épisodes et analyse

Détails du podcast

Classements récents

Apple Podcasts

Liens partagés entre épisodes et podcasts

Other21

Youtube10

Qualité et score du flux RSS

Historique des publications

Derniers épisodes publiés

Podcasts et contenus similaires

Podcasts Similaires Basées sur le Contenu

Podcasts Similaires Basées sur le Contenu

Other21

Youtube10

Apple Podcasts

Spotify