Service Design Podcast

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#56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën

Épisode 56

vendredi 9 août 2024 • Durée 55:02

How to make your services more inclusive and accessible? Tom Van Hoey from District09 and Yalenka Mariën from Knight Moves share insights from Flanders' City Deal 'E-inclusion by Design,' where they focus on crafting accessible digital tools for 13 Flemish cities. Together, we discuss the importance of small-scale experimentation, encouraging city officials to adopt user-centred approaches, and using storytelling for sustainable collaboration.

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#55 - Finding Nemo: transforming Finland’s maritime logistics with Sanna Vainionpää

Épisode 55

lundi 24 juin 2024 • Durée 49:56

How can service design revolutionise maritime logistics? Sanna Vainionpää gladly answers that question as she shares how their 10 years vision concept for Finnish Maritime “Single Window” - named NEMO - enhances efficiency, reduces environmental impact, and optimises port operations. Don’t hesitate to dive into this engaging discussion on the power of service design in the maritime industry. A lot of opportunities lie ahead!

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#46 - Nudging Sustainability with Chu-Yi Vuong

Épisode 46

lundi 13 mars 2023 • Durée 47:10

Chu-Yi Vuong — winner of the Service Design Award 2022 for Best Student Project — came up with a service to nudge sustainable choices to consumers. We welcome her in our studio in Ghent to talk about her thesis, her journey into the world of service design and her job as a service designer at IBM iX. Learn how her innovative solution, "Save," can make it easier for consumers to shop for groceries with sustainability in mind.

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#45 - Activating agency with Leyla Acaroglu

Épisode 45

lundi 7 novembre 2022 • Durée 35:58

We continue the keynote talk of Dr. Leyla Acaroglu backstage at the Service Design Global Conference in Copenhagen. We discuss sustainability, systemic change and most of all, actionable steps for us, service designers and humans to make a difference. Take in her inspiration for activating your agency.

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#44 - Courage to design for good with Christina Melander and Peter Nørregård

Épisode 44

lundi 3 octobre 2022 • Durée 39:19

In this episode, we share a heartfelt chat with two amazing people from the organising team of the Service Design Global Conference: Peter Nørregård from Playful Innovations and Christina Melander from the Danish Design Center.

Tune in to discover what designing for good means for them, and why having courage as a designer is so important—now maybe more than ever.

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#43 - Time for a change with David Morgan and Stina Vanhoof

Saison 1 · Épisode 43

lundi 26 septembre 2022 • Durée 46:55

Tune in to this special episode where Stina and David pass the torch to Laurens and Jeroen and welcome them as new hosts of the Service Design Podcast. Listen to them reflecting on how Service Design has changed since the beginning of the podcast. We also talk about the change in hosts and what challenges Stina and David are taking on instead!

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Service Design Global Conference 2021 coming soon

Épisode 42

vendredi 15 octobre 2021 • Durée 35:17

Next week the Service Design Global Conference 2021 will take place with again a great line-up! This years’ theme is ‘taking a stand’, we talked about the theme and other exciting stuff with two great people from the organising team: Ullah Jones and Agusta Callaway. Get excited about the conference and listen to the episode! Or let us convince you to still buy a ticket with a 25% discount (code: SDGC21_attendee_25%off)

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EPISODE 41 Service Design Award Winner 2019 Best Non-Profit

Épisode 41

mercredi 3 juin 2020 • Durée 45:00

Twisted studio won the ‘professional non-profit’ service design award for their lean approach to service design and prototyping. The project they won the award for is called LaMA, short for Laboratoria Mobiele Alternatieven. A co-creative design process developed to find creative and simple solutions with great impact on mobility issues in small cities.

We spoke with the two founders of Twisted studio; Marlies Deforche & Elisabeth Verhetsel. Because they are our Belgian colleagues, we invited them to our studio!

Read the whole story here: https://www.service-design-network.org/community-knowledge/lama-laboratoria-mobiele-alternatieven

Twisted studio website: http://twistedstudio.be

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EPISODE 40: Tom Szaky at the Global Service Design Conference

Saison 1 · Épisode 40

mardi 10 mars 2020 • Durée 26:02

Tom Szaky is CEO at Terracycle, a social enterprise on a mission to eliminate the idea of waste. Recently he founded a new company Loop, a global circular shopping platform that brings multi-use packaging into our daily shopping. Tom closed the Global Service Design Conference in Toronto with his talk ‘Loop: Solving for Disposability While Maintaining Its Virtues’. We managed to sneak in a 25 minute interview with him right before his talk!

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EPISODE 39: JOHN POWELL - We Have Met The Enemy and They Are Us

Saison 1 · Épisode 39

lundi 17 février 2020 • Durée 42:58

John Powell is design director at an agency focussed on Artificial intelligence for leading global enterprises and governments. John’s talk was titled ‘We Have Met The Enemy and They Are Us. He talked about the social challenges humans created over the years and how it is time for designers to take responsibility!!

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Service Design Podcast – Détails, épisodes et analyse

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