RevOps Roundtable - Garvens Consulting

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From SteelBrick and Vlocity to Agentforce Revenue Management

Épisode 13

mercredi 20 mai 2026 • Durée 01:20:25

Panelists

John Garvens, Owner & Principal Architect, Garvens Consulting, Garvens Consulting on YouTube
Micah Gerger, Founder & Chief Technology Officer, Blue Robot Digital
Georgii Saveliev, Founder & Salesforce Certified Technical Architect, Stratus Carta

Content

00:00 Introduction
01:34 Participant Intros: John Garvens, Micah Gerger, Georgii Saveliev
04:19 Origins: SteelBrick, Vlocity, & Agentforce Revenue Management History
12:50 Prefab House vs. Home Depot: Out-of-the-Box vs. In-the-Box
17:05 Agentforce Revenue Management Industry Accelerators
23:12 The Importance of Human Experience in the Age of AI
28:52 Strengths & Weaknesses: SteelBrick, Vlocity & RLM/RCA/ARM
38:51 Deep Dive: Context Definitions, Expression Sets & Pricing Procedures
47:38 What’s “In-the-Box”? — Key Revenue Cloud Modules
54:37 DevOps & Data Migration Challenges: Deployments, Tooling & Legacy Data
01:02:46 Favorite Features — OmniStudio/DRO, Advanced Approvals, Asset Model
01:12:02 Tips for SteelBrick & Vlocity Veterans / Transformation Readiness & Closing

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Omnichannel Selling: Revenue Management & Commerce Interoperability

Épisode 12

mardi 31 mars 2026 • Durée 58:00

Panelists

John Garvens, Owner & Principal Architect, Garvens Consulting, Garvens Consulting on YouTube
Micah Gerger, Founder & Chief Technology Officer, Blue Robot Digital
Jean-Michel Tremblay, Managing Principal, Aleysian, The Cloud Update on YouTube

Content

00:00 Introduction
02:02 Evolution of Commerce and Revenue Cloud
10:23 Common Problems with Revenue Systems Interoperability
13:23 Most Common Use Cases and Implementation Challenges
23:50 Revenue Management and Field Service
27:21 Product-Led Growth, Self-Service, and Headless Capabilities
38:48 Where Commerce Shines: Orchestrated Checkout
44:20 Custom User Interfaces and Optimal User Experiences
50:15 Shameless Plug for Consulting Services
51:25 Custom User Interfaces and Optimal User Experiences Continued
55:55 Final Thoughts and Wrap-Up

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Salesforce Revenue Cloud Summer '25 Release Notes

Épisode 3

mardi 29 avril 2025 • Durée 53:18

Panelists
John Garvens, Owner & Principal Architect, Garvens Consulting
Jean-Michel Tremblay, Managing Principal, Aleysian
Ravi Maturi, Managing Partner, MN Squared
Jason Anderson, Founder & Senior Principal Advisor, Spherelight Consulting
Travis Lee, Senior Director, Revenue Systems & Processes, AvidXchange
Micah Gerger, Founder & Chief Technology Officer, Blue Robot Digital

Contents

00:00 Introduction
04:18 Summer ’25 Release Notes Discussion
07:08 Default Catalog, Guided Selling, Enhanced Attribute Support, and Quote Visibility
18:02 Transaction Management and Agentforce Integration
26:50 Smart Approvals and Pricing Procedure Simulation
34:09 Advanced Configurator and Constraint Engine
34:42 Dynamic Revenue Orchestrator (DRO) Fulfillment Plans
39:00 Collections and Licensing Considerations
52:14 Final Thoughts and Future Topics

Resources

Defining Revenue Cloud, Career Opportunities, Agentforce, and the Future

Épisode 2

jeudi 6 mars 2025 • Durée 51:41

Panelists

Jessica Roundy, Solution Architect
John Garvens, Owner & Principal Architect, Garvens Consulting
Tiffany Devlin-Drye, Principal Consultant, Pierce Washington
John Bishop, Principal Consultant, Pierce Washington
Micah Gerger, Founder & Chief Technology Officer, Blue Robot Digital

Contents

I spoke with Jessica Roundy, Tiffany Devlin-Drye, John Bishop, and Micah Gerger about Salesforce Revenue Cloud and its past, present, and future.

We covered many topics, including what Revenue Cloud is and why it matters, how Revenue Cloud careers will evolve, how AI will impact revenue-centric and adjacent business processes, what excites us most about the future of Revenue Cloud, and more.

00:00 Introduction
04:15 What is Salesforce Revenue Cloud?
11:40 Revenue Cloud Career Opportunities
24:48 Revenue Cloud and Agentforce / AI

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Dreamforce 2024, Salesforce Revenue Cloud Winter ’25 Release & Revenue Cloud Careers

Épisode 1

jeudi 17 octobre 2024 • Durée 57:01

Panelists

John Garvens, Owner & Principal Architect, Garvens Consulting
Jean-Michel Tremblay, Solution Architect, The Cloud Update
Wayne Salazar, Solution Architect, Simplus
Matt Coker, Solution Architect, Amwintech

Contents

00:00 Introductions: John Garvens, Jean-Michel Tremblay, Wayne Salazar & Matt Coker
08:24 Salesforce Revenue Cloud at Dreamforce 2024
22:15 Salesforce Revenue Cloud: Winter ’25 Release
47:15 Salesforce Revenue Cloud Careers

Resources

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RevOps Roundtable Trailer

mardi 1 octobre 2024 • Durée 00:45

Hello, and welcome to the RevOps Roundtable! I am your host, John Garvens, owner and principal architect at Garvens Consulting.

The RevOps Roundtable is a discussion-based podcast about Revenue Operations, featuring thought leaders and notable executives discussing the commercial, operational, and technical challenges facing Revenue Operations teams today.

The show aims to promote open and honest conversations and to offer practical solutions, guidance, and direction to RevOps professionals around the world. I hope you enjoy it!

To ask questions, share feedback, or suggest show ideas, email me at podcast@garvensconsulting.com.

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Fuel Growth, Boost Valuation: Building Audit- and AI-Ready Revenue

Épisode 11

vendredi 27 février 2026 • Durée 55:28

Panelists

John Garvens, Owner & Principal Architect, Garvens Consulting, Garvens Consulting on YouTube
Dan Miller, Chief Financial Officer, RightRev
Zee Akbarali, Managing Director, Accordion
Bryce Baker, Managing Director, Accordion

Contents

00:00 Introduction
02:35 The CFO as a Growth Catalyst
06:47 Transition from Spreadsheets to Modern Tools
20:33 The Growing Complexity of Revenue Models
28:24 Importance of Data Quality and Compliance
41:00 Future of Revenue Recognition and AI
51:51 Resources and Action Items for CFOs

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The Past, Present, and Future of Agentforce Revenue Management

Épisode 10

lundi 2 février 2026 • Durée 01:00:36

Panelists

John Garvens, Owner & Principal Architect, Garvens Consulting, Garvens Consulting on YouTube
Meredith Schmidt, Executive Vice President & General Manager, Salesforce
Arun Abichandani, Senior Vice President, Product Management, Salesforce
Sam Chung, Chief Customer Officer, Salesforce
Tiffany Devlin-Drye, Director, Pierce Washington
Micah Gerger, Founder & Chief Technology Officer, Blue Robot Digital
Jean-Michel Tremblay, Managing Principal, Aleysian, The Cloud Update on YouTube

Contents

00:00 Introductions and Fun Facts
07:58 The Past, Present, and Future of Agentforce Revenue Management

2026: The Year of Agentforce Revenue Management

Épisode 9

vendredi 30 janvier 2026 • Durée 45:34

2026 is shaping up to be the year of Agentforce Revenue Management. In this episode, John Garvens shares his reasons for believing that 2026 will be the year that Agentforce Revenue Management takes off.

Panelists

John Garvens, Owner & Principal Architect, Garvens Consulting, Garvens Consulting on YouTube

Contents

00:00 Introduction
05:01 Readiness: Product, Customers, and Partners
08:52 Talent Pool: Large and Growing, More Needed
14:58 Training, Enablement, and Certification
19:18 CPQ End-of-Sale: Decision and Action Required
24:24 Battle for Product-to-Cash
28:13 Established RevOps Best Practices: Grow Up Together
31:11 Customer Interest: All-Time High
33:23 More Customers Than Expected: SMB, Commercial, and Enterprise
37:30 Majority Net New Logos
39:53 More Sellers: More Teams, More Verticals
42:00 Conclusion

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Christmas-to-Cash: Gifts from Agentforce Revenue Management

Épisode 8

jeudi 18 décembre 2025 • Durée 52:27

Holiday Gift

Learn Agentforce Revenue Management, formerly called Salesforce Revenue Cloud, formerly called Revenue Lifecycle Management

Panelists

John Garvens, Owner & Principal Architect, Garvens Consulting, Garvens Consulting on YouTube
Jean-Michel Tremblay, Managing Principal, Aleysian, The Cloud Update on YouTube
Chris Hickman, Product-to-Cash Architect, PointClickCare, cmhtechconsulting on Substack
Khaled Halabieh, Principal Technical Architect, Stratus Carta

Contents

00:00 Introduction
08:58 The Agentforce Revenue Management Product Suite
11:34 Product Catalog Management, Order Management & Asset Management
18:21 Parity vs. Progress: Comparing two different products
22:05 Flow Approvals vs. Advanced Approvals
24:38 The Future of Flow: A friendly debate
27:47 Product Catalog Management
29:22 Apex Hooks: Jean-Michel’s favorite thing
34:31 Salesforce Contracts Sold Separately: When you just need Contract Lifecycle Managment

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