Relentless Health Value – Détails, épisodes et analyse

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Podcast Relentless Health Value

Relentless Health Value

Stacey Richter

Forme & Santé
Actualités

Fréquence : 1 épisode/7j. Total Éps: 650

Hosting podcast Libsyn
Welcome to Relentless Health Value, the podcast for those working in the belly of the beast to fix our fundamentally broken healthcare system. If you are a self-insured employer, plan sponsor, benefits consultant, clinician, a C-suite executive or anyone in the business of healthcare tired of the "transformational theater" and marketing fluff, you have found your tribe. The U.S. healthcare system isn't a rational market; it's a game of Pachinko where perverse incentives reign, and as we always say, where there's mystery, there's margin. Hosted by Stacey Richter, we relentlessly hunt down the administrative "inches" of waste and expose the hidden fees draining the $5.6 trillion healthcare sector. We transform wonky healthcare theory into ruthlessly practical, actionable insights. Whether it's demanding radical transparency, navigating complex PBM contracts, or buying actual healthcare instead of illusory discounts, our mandate is simple: If it results in a net positive for patients, we do it. Join the Relentless Health Value Tribe to equip yourself with the fiduciary armor needed to outwit the status quo, demand accountability, and drive real change.
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Why Don't More Self-insured CEOs Take Bold Action in Health Benefits Strategy? With Lee Lewis. (EP508)

Épisode 508

jeudi 23 avril 2026Durée 44:02

The Three False Dogmas Keeping CEOs From Fixing Their Health Plan. Episode 508.

In the show's first-ever Ask Me Anything episode, Stacey Richter puts a listener's question to Lee Lewis, chief strategy officer and GM medical solutions at the Health Transformation Alliance: why do so few self-insured CEOs take bold action on their health benefits strategy? Lee walks through three false dogmas, four external pressures, and the C-suite math behind a real acquisition where better-managed benefits alone created a quarter billion dollars of instant equity value nobody had priced in.

WHAT YOU'LL LEARN

✅ The three false dogmas that keep CEOs stuck in the herd: health benefits are a fixed expense, saving money hurts people, and fixing healthcare is never worth the risk or disruption 

✅ How one acquired company's better-managed health plan — $2,300 less per employee per year, with better benefits — created over a quarter billion dollars of unpriced equity value in an M&A deal 

✅ The four external reasons C-suites avoid action: circles CEOs travel in with health system leaders, "balance of trade" threats and promises, personal incentives like trips and perks from status quo vendors, and a blind spot to how a $5,000 deductible lands very differently on a $25-an-hour employee 

✅ Why perverse incentives baked into C-suite compensation at health systems make it structurally hard for consolidated systems to accept change 

✅ Lee Lewis's concrete advice for benefits teams working under a risk-averse C-suite, and his direct advice to any CEO listening

WHY THIS MATTERS Health benefits sit as one of the largest line items on a corporate balance sheet, and the false belief that fixing them is too risky or too disruptive keeps plan sponsors leaving real money and real employee health outcomes on the table. Understanding the dogmas and the external pressures behind CEO inertia is the first step to breaking it.

MENTIONED IN THIS EPISODE

EP500 with Stacey: Apple Podcasts | Spotify | Other Apps

EP466 with Vivian Ho, PhD: Apple Podcasts | Spotify | Other Apps

EP404 with Suhas Gondi, MD, MBA: Apple Podcasts | Spotify | Other Apps

EP506 with Jerry DiMaso: Apple Podcasts | Spotify | Other Apps

EP501 with Ivana Krajcinovic, PhD: Apple Podcasts | Spotify | Other Apps

LinkedIn Post by Patrick Moore

EP488 with Mark Cuban and Cora Opsahl: Apple Podcasts | Spotify | Other Apps

=== LINKS ===

🔗 Show Notes with all mentioned links: Episode Page

✉️ Enjoy this podcast? Subscribe to the free weekly newsletter

🫙 Support the podcast with a small donation to the Tip Jar

🎤 Listen on Apple Podcasts

🎤 Listen on Spotify

📺 Subscribe to our YouTube channel

=== CONNECT WITH THE RHV TEAM ===

✭ LinkedInThreadsBlueskyX

 

00:00 Introduction to this episode.

00:43 Ask Me Anything Question 1: Why don't more self-insured executives take bold action toward their benefits strategy?

03:09 A summary of the three dogmas covered in the following conversation.

05:53 A look ahead at next week's episode.

06:36 An introduction to today's guest, Lee Lewis.

08:23 Why there is an aversion to digging into health benefits for some executives.

09:43 The first dogma: Healthcare costs are fixed expenses.

09:56 The second dogma: Saving money in healthcare hurts people.

12:01 The third dogma: Fixing healthcare is never worth the effort.

12:26 How these dogmas trickle down to HR teams.

13:47 Anecdote: One company that turned down saving $50 million and why.

16:28 A quick reminder about the context behind where CEOs' mindsets are.

17:10 The kinds of employers HTA seeks out.

20:03 The power of C-suites in health systems.

21:42 Why a CEO may pull the plug on health plan/health benefit improvements.

22:37 An anecdote about Lilly cancelling their health plan.

23:21 Items that CEOs need to be thinking about.

26:32 A summary of why CEOs should care about their health benefits costs now.

29:02 How do personal incentives play into CEOs' decisions about health benefits?

30:44 Another quick reminder about C-suites.

31:53 Why perverse incentives make it difficult for C-suites to accept change.

33:28 Why the salary gap plays into health benefit decisions in a perverse way.

36:13 Lee Lewis's advice to people in benefits who are aligned to the mission.

40:06 Lee Lewis's advice for CEOs.

4 Core Concepts to Buy or Deliver the Highest Value Healthcare — A Review With 14 Expert Voices (EP507)

Épisode 507

jeudi 16 avril 2026Durée 33:58

Buy Healthcare, Not Insurance: A Through-Line Review of the Four Concepts Behind High-Value Care. Episode 507.

Stacey Richter pulls together clips from 14 past guests to lay out the four core concepts for buying or delivering the highest-value healthcare: buy healthcare (not just insurance), avoid the myth that less expensive automatically means lower quality, consider direct contracting between plan sponsors and clinicians, and make sure whatever you're buying or delivering is actually high value. To read the full list of Core Concepts, read the show notes (link below).

WHAT YOU'LL LEARN

✅ Why health insurance is not healthcare, and why buying the two as if they were the same thing costs plan sponsors billions of dollars a year

✅ Why there is often no correlation between price and quality — sometimes less expensive care is higher quality, and low-quality care can be the most expensive care regardless of its price tag

✅ Why direct contracting between plan sponsors and clinicians helps eliminate low-value middlemen and opens the door to real collaboration on integration and shared goals

✅ Why "buy the highest-value healthcare" is a genuine north star rather than a slogan — and what plan sponsors should hold their direct-contracting partners accountable for delivering

✅ A sneak peek at the new Relentless Health Value Chatbot, trained on the show's 500-plus guests, that Stacey used with a light touch while building this episode

WHY THIS MATTERS The Relentless Tribe moves fast, covering a lot of ground episode to episode — so this through-line review exists to make the big points stick: buy healthcare, not insurance; don't assume price and quality trade off against each other; use direct contracting to get plan sponsors and clinicians talking directly; and hold whatever you buy or deliver to a real standard of value.

=== LINKS ===

🔗 Show Notes with all mentioned links: Episode Page

✉️ Enjoy this podcast? Subscribe to the free weekly newsletter

🫙 Support the podcast with a small donation to the Tip Jar

🎤 Listen on Apple Podcasts

🎤 Listen on Spotify

📺 Subscribe to our YouTube channel

=== CONNECT WITH THE RHV TEAM ===

✭ LinkedInThreadsBlueskyX

00:00 Introduction to this episode and guests.

01:38 The four core concepts to buy or deliver highest-value healthcare: a summary.

06:01 An exciting show announcement.

07:32 Core Concept 1: Why buy highest-value healthcare, not "best" coverage?

11:28 Core Concept 2: Will employers fall victim to the myth of inexpensive care?

13:00 Why better-quality care vs. more affordable care is a false choice.

17:09 Core Concept 3: Direct contracting.

17:58 Why demand curve matters in healthcare cost.

22:08 How Centers of Excellence play into all of this.

22:54 Core Concept 4: How do you conceive of and buy high-value healthcare?

23:48 The value equation in healthcare.

25:35 What is value?

28:20 What whole-person care looks like.

30:24 Relentless Health Value Chatbot sneak peek announcement.

32:14 Coming up: looking at the episodes ahead.

EP500: This Is Episode 500, and It's All About You, Tribe

Épisode 500

jeudi 12 février 2026Durée 38:21

Ten years ago, Stacey Richter started Relentless Health Value because the healthcare industry felt like a Pachinko machine — you drop a program or a policy in, it bounces around a black box, and sometimes the result is the opposite of what you intended. Then she met the Relentless Tribe, who turned out to be the alchemists.

Episode 500 is not about Stacey. It is about the listeners turning this show into real decisions, real programs, and real change — across a community that collectively makes healthcare decisions touching roughly 80–100 million people.

WHAT YOU'LL LEARN

✅ Theme 1 — From theory to practical transformation: Ken Wosczyna on how specific episodes led to real decisions; how Lori Smith Guliano's team implemented free direct-to-primary-care for all members after EP468; how LeeAnn Miller moved a self-insured system to a transparent PBM after learning the financial conflicts in PBM contracts

✅ Michelle Bernabe on why EP373 — the Cora Opsahl episode on what the 32BJ Union did about a high-priced hospital — changed the course of her career: it gave her a framework to understand that the failures she witnessed were a design problem, not a personal failure

✅ Dr. Alex Sommers on EP391 and EP462 with Dr. Scott Conard — how the show functions as both beacon and roadmap, not just inspirational but aspirational and actionable

✅ Dr. John Lee on the central irony of healthcare technology: the EMR stack is simultaneously among the biggest contributors to healthcare opacity and among the most powerful tools for transparency — and how this show helped him see that gaming the system can be used for good

✅ Theme 2 — The power of the Tribe: Justin Leader on how the show unites different factions of change and reinforces that a better way forward will only happen together; Dr. Cristin Dickerson on how Elizabeth Mitchell's framing of employees' lost time navigating the broken system shifted her focus toward the real access problem

✅ Theme 3 — Unplugging from the matrix of healthcare opacity: Andrew Tsang, Sergei Polevikov, and Bryce Platt, PharmD on why understanding how the pipes are laid and the dollars flow is what makes it possible to actually do right by patients and members


WHY THIS MATTERS

The reason Relentless Health Value keeps going, as Stacey puts it, is the impact that you have. This audience is not everyone's cup of tea. What gravitates here are those with a strong desire to find their own north star and manage to succeed at doing something, not just having a good conversation. Being a good villager, Stacey argues, is part of what it means to be a good egg. The only price of admission is trying as hard as you can to be one, in all the little decisions that add up to what the healthcare system actually is.

=== LINKS ===
🔗  Show Notes with all mentioned links:  
https://cc-lnk.com/EP500

✉️  Enjoy this podcast? Subscribe to the free weekly newsletter:
https://relentlesshealthvalue.com/join-the-relentless-tribe

🫙  Support the podcast with a small donation to the Tip Jar:
https://relentlesshealthvalue.com/join-the-relentless-tribe

🎤  Listen on Apple Podcasts  https://podcasts.apple.com/us/podcast/feed/id892082003?ls=1

🎤  Listen on Spotify  https://open.spotify.com/show/6UjgzI7bScDrWvZEk2f46b

📺  Subscribe to our YouTube channel   https://www.youtube.com/@RelentlessHealthValue

=== CONNECT WITH THE RHV TEAM ===
✭ LinkedIn   https://www.linkedin.com/company/relentless-health-value/
✭ Threads  https://www.threads.net/@relentlesshealthvalue/
✭ Bluesky   https://bsky.app/profile/relentleshealth.bsky.social
✭ X   https://twitter.com/relentleshealth/

00:00 Introduction and episode 500 announcement.
00:22 The origin of episode 500.
01:49 The LinkedIn post and its impact.
02:43 Celebrating the Relentless Health Tribe.
07:55 Clip from Michelle Bernabe and how EP373 gave her a framework to model off of and understand that the failures in healthcare weren't personal failures.
10:08 Theme 1: Moving From Theory to Practical Transformation.
10:38 Clip from Ken Wosczyna and the episodes that have led to consistently good decisions in his work.
11:27 The Tipping Point by Malcolm Gladwell.
12:55 Examples of tribe members changing and improving their corner of healthcare after being inspired by RHV episodes.
13:54 Clip from Mark Weber.
14:54 Clip from Alex Sommers, MD, and how EP391 and EP462 changed his work
16:13 Clip from John Lee, MD, and how RHV helped him realize that "gaming the system" can also be used for good.
18:42 Theme 2: The Power of the Tribe and Collective Momentum.
19:28 Clip from Justin Leader.
21:45 Why being a "good villager" is so important to the overall outcome of healthcare.
23:22 Clip from Cristin Dickerson, MD, and how she draws inspiration from various RHV episodes.
25:21 Clip from Andrew Gordon.
27:39 Theme 3: Unplugging From the Matrix of Healthcare Opacity.
28:32 Clip from Andrew Tsang.
29:29 RHV episodes that cover better value out of health benefits.
32:15 Clip from Sergei Polevikov.
34:11 What tech needs to do in order for healthcare to succeed and improve.
35:06 Clip from Bryce Platt, PharmD.
36:01 More RHV episodes on unplugging from pricing opacity.

EP443: Let Us Never Pay the First Bill in Honor of Marshall Allen

Épisode 443

jeudi 4 juillet 2024Durée 36:17

Episode 443 of Relentless Health Value pays tribute to the late Marshall Allen, an investigative journalist dedicated to exposing injustices within the American healthcare system. Hosted by Stacey Richter, the episode features Dave Chase, founder of Health Rosetta, who shares memories and insights into Marshall's tireless work in investigative reporting.

The episode highlights Marshall's impact on healthcare legislation, his significant contributions to ProPublica, and his book 'Never Pay the First Bill,' which empowers patients and employers to fight back against corrupt billing practices.

The episode also includes an earlier interview with Marshall, focusing on his perspective as an investigative reporter, the exploitation within the healthcare system, and the importance of patients and employers demanding transparency and fairness. The episode encourages listeners to continue Marshall's legacy by subscribing to the Marshall Health Academy and purchasing access for employees.

=== LINKS ===
🔗  Show Notes with all mentioned links:  
https://cc-lnk.com/EP443

🔗  Healthcare Industry Acronyms and Terms
https://relentlesshealthvalue.com/healthcare-acronymns

✉️  Enjoy this podcast? Subscribe to the free weekly newsletter:
https://relentlesshealthvalue.com/join-the-relentless-tribe

🫙  Support the podcast with a small donation to the Tip Jar:
https://relentlesshealthvalue.com/join-the-relentless-tribe

📺  Subscribe to our YouTube channel   https://www.youtube.com/@RelentlessHealthValue

🎤  Listen on Apple Podcasts  https://podcasts.apple.com/us/podcast/feed/id892082003?ls=1

🎤  Listen on Spotify  https://open.spotify.com/show/6UjgzI7bScDrWvZEk2f46b

=== CONNECT WITH THE RHV TEAM ===
✭ LinkedIn   https://www.linkedin.com/company/relentless-health-value/
✭ Threads  https://www.threads.net/@relentlesshealthvalue/
✭ Bluesky   https://bsky.app/profile/relentleshealth.bsky.social
✭ X   https://twitter.com/relentleshealth/

09:28 What's the point of view that Marshall is coming from with his investigative reporting?

09:57 "How does this affect the people who are paying for it and the people who are undergoing the care?"

10:49 "There's a lot of good people working within this very messed up system."

11:03 Why are patients considered outsiders in the healthcare system?

11:45 "What's happened in healthcare is that the stakeholders treat each other more as the customer."

13:45 What is upcoding?

17:18 "These are schemes that have been created within the industry to increase revenue."

17:46 "This system is not set up for the benefit of the patient."

18:13 "On the financial side, the industry is actually oppressing the American people."

19:14 "We have been expected to pay whatever aggregate sum is thrown at us."

20:21 Why have patients been so passive toward this crooked healthcare system so far?

22:05 What's the difference between making a profit and profiteering?

29:45 What are the first-order and second-order consequences of what's happening in health care right now, and which of these consequences will actually drive change?

30:45 "When you tell the truth about what's going on … they become so ashamed … that they change their behavior."

32:00 "The patient … is not their most important customer."

32:50 "The sleeping giant is the employers."

EP442: A Short Rumination on Saving Money, Except Not Saving Money. Oncology Side Effect Management as a Case Study, With Andreas Mang

Épisode 442

jeudi 27 juin 2024Durée 18:51

In Episode 442 of 'Relentless Health Value,' host Stacey Richter shares an intriguing outtake from a previous episode featuring Andreas Mang, senior managing director at Blackstone, discussing the critical issue of cost management in oncology side effect treatment.

The conversation delves into the inefficiencies and patient harms caused by inadequate side effect management, particularly dehydration due to chemotherapy, and the resulting financial burdens on employers, taxpayers, and patients. 

Stacey explores the importance of a value-based mindset in drug purchasing, integrating oncology care, and the potential financial and health benefits of better side effect management. She highlights various expert opinions and studies supporting these points, encouraging listeners to reconsider their approach to healthcare cost structures and patient care protocols.

=== LINKS ===
🔗  Show Notes with all mentioned links:  
https://cc-lnk.com/EP442

🔗  Healthcare Industry Acronyms and Terms
https://relentlesshealthvalue.com/healthcare-acronymns

✉️  Enjoy this podcast? Subscribe to the free weekly newsletter:
https://relentlesshealthvalue.com/join-the-relentless-tribe

🫙  Support the podcast with a small donation to the Tip Jar:
https://relentlesshealthvalue.com/join-the-relentless-tribe

📺  Subscribe to our YouTube channel   https://www.youtube.com/@RelentlessHealthValue

🎤  Listen on Apple Podcasts  https://podcasts.apple.com/us/podcast/feed/id892082003?ls=1

🎤  Listen on Spotify  https://open.spotify.com/show/6UjgzI7bScDrWvZEk2f46b

=== CONNECT WITH THE RHV TEAM ===
✭ LinkedIn   https://www.linkedin.com/company/relentless-health-value/
✭ Threads  https://www.threads.net/@relentlesshealthvalue/
✭ Bluesky   https://bsky.app/profile/relentleshealth.bsky.social
✭ X   https://twitter.com/relentleshealth/

01:12 Andreas Mang on oncology medication side effect management.

03:12 Mark Lewis, MD's Tweet.

03:39 Celena Latham's response.

04:22 How integrative oncology can save money and what it looks like.

04:47 EP157 with Ethan Basch, MD.

06:20 Why PBMs saving money doesn't necessarily mean savings for employers and payers.

07:36 EP435 with Dan Mendelson.

08:20 EP372 with Cora Opsahl.

08:40 EP331 with Al Lewis.

09:50 Stacey's second rumination.

10:19 Why having a value mindset when purchasing is a thing.

10:42 Stacey's third rumination.

12:03 EP370 with Erik Davis and Autumn Yongchu.

13:07 Why FFS does not pay or pay adequately for side effect management.

14:31 Stacey's final rumination.

17:08 Summarizing Stacey's four ruminations on this topic.

EP441: Tables Get Turned. This Is Me Interviewed by Abby Burns From Radio Advisory About What Is Value

Épisode 441

jeudi 20 juin 2024Durée 40:18

In this episode, Abby Burns from Radio Advisory interviews Stacey Richter, host of the Relentless Health Value podcast, during the Raising the Bar Value Summit. They discuss the complexities of defining and creating value in healthcare, focusing on the roles of various stakeholders including patients, providers, and payers.

Stacey shares insights on the challenges and tensions in the healthcare system, such as the fragmentation of care, financial toxicity, and the cultural norms that inhibit progress. The conversation also highlights practical examples and potential strategies to drive value and sustain positive changes within the industry.

=== LINKS ===
🔗  Show Notes with all mentioned links:  
https://cc-lnk.com/EP441

🔗  Healthcare Industry Acronyms and Terms
https://relentlesshealthvalue.com/healthcare-acronymns

✉️  Enjoy this podcast? Subscribe to the free weekly newsletter:
https://relentlesshealthvalue.com/join-the-relentless-tribe

🫙  Support the podcast with a small donation to the Tip Jar:
https://relentlesshealthvalue.com/join-the-relentless-tribe

📺  Subscribe to our YouTube channel   https://www.youtube.com/@RelentlessHealthValue

🎤  Listen on Apple Podcasts  https://podcasts.apple.com/us/podcast/feed/id892082003?ls=1

🎤  Listen on Spotify  https://open.spotify.com/show/6UjgzI7bScDrWvZEk2f46b

=== CONNECT WITH THE RHV TEAM ===
✭ LinkedIn   https://www.linkedin.com/company/relentless-health-value/
✭ Threads  https://www.threads.net/@relentlesshealthvalue/
✭ Bluesky   https://bsky.app/profile/relentleshealth.bsky.social
✭ X   https://twitter.com/relentleshealth/

03:33 Stacey's journey and mission.

04:16 The story of Scott Conard, MD (EP391).

09:28 Why it's important not just to drive change but to sustain it.

12:23 Heart Failure: A Case Study in Value.

14:13 EP438 with John Lee, MD.

15:07 Why patient positive value often fails instead of succeeds.

18:07 How financial toxicity has become clinical toxicity in healthcare.

19:44 How cultural norms have evolved into healthcare challenges.

23:38 The story of Mike Tuggy, MD, in Washington.

25:13 Looking at the four tensions in measuring value as continuums.

25:37 Why timeline is important in creative value in healthcare.

27:52 Finding Allies by Michael Leavitt.

28:34 What are the four ways to measure value in healthcare?

29:27 How do payers and providers collaborate to align on value metrics?

31:26 Why will proven versus experimental treatments become more important in the next few years?

34:54 Stacey's manifesto (EP400) and values for personal integrity in healthcare.

38:55 Stacey's parting advice.

EP440: What Is the Optimal Size for a Medical Practice? With David Muhlestein, PhD, JD

Épisode 440

jeudi 13 juin 2024Durée 38:15

In Episode 440 of 'Relentless Health Value,' host Stacey Richter engages with David Muhlestein to explore the optimal size for a medical practice, concluding that 10 to 20 physicians supported by a capable team provide the best balance of economies of scale and community integration. The conversation transitions into the challenges large healthcare systems face, particularly the Diversification Discount.

This diversification often impedes patient care and operational efficiency by misaligning values with business practices. The episode delves into the paradox of optimizing primary care while still supporting specialty care, reflecting on how organizational values impact healthcare outcomes. Muhlestein suggests implementing business units or decentralized models to realign with patient care values and efficiencies.

=== LINKS ===
🔗  Show Notes with all mentioned links:  
https://cc-lnk.com/EP440

🔗  Healthcare Industry Acronyms and Terms
https://relentlesshealthvalue.com/healthcare-acronymns

✉️  Enjoy this podcast? Subscribe to the free weekly newsletter:
https://relentlesshealthvalue.com/join-the-relentless-tribe

🫙  Support the podcast with a small donation to the Tip Jar:
https://relentlesshealthvalue.com/join-the-relentless-tribe

📺  Subscribe to our YouTube channel   https://www.youtube.com/@RelentlessHealthValue

🎤  Listen on Apple Podcasts  https://podcasts.apple.com/us/podcast/feed/id892082003?ls=1

🎤  Listen on Spotify  https://open.spotify.com/show/6UjgzI7bScDrWvZEk2f46b

=== CONNECT WITH THE RHV TEAM ===
✭ LinkedIn   https://www.linkedin.com/company/relentless-health-value/
✭ Threads  https://www.threads.net/@relentlesshealthvalue/
✭ Bluesky   https://bsky.app/profile/relentleshealth.bsky.social
✭ X   https://twitter.com/relentleshealth/

08:12 From a business and patient/better outcomes standpoint, what does an optimal provider practice look like?

11:48 EP412 with Robert Pearl, MD.

13:06 Why isn't the current landscape what David considers optimal?

14:53 What leads to the "crisis of autonomy"?

15:13 How do medical practices get to the phase of delegation?

17:39 EP438 with John Lee, MD.

18:55 EP437 with Brian Klepper, PhD.

20:53 EP432 with Kate Wolin, ScD.

20:55 EP421 with Jodilyn Owen.

23:48 Medicare Meet-Up podcast with Mai Pham, MD.

24:45 What metrics should boards of directors also be held accountable for?

28:48 Why is an efficiency-focused business not necessarily the best at managing population care?

31:13 What is the "diversification discount"?

32:49 Pivot podcast with Kara Swisher and Scott Galloway, MBA.

35:53 What can primary care doctors do to optimize their practices?

36:48 Why do we need to shift the mindset from "bigger" and "more"?

 

EP439: Fixing the Generic Drug Pricing Problem, Where Patients Pay More When They Use Their Insurance, With Luke Slindee, PharmD

Épisode 439

jeudi 6 juin 2024Durée 28:56

In Episode 439 of 'Relentlessly Seeking Value,' host Stacey Richter discusses the convoluted issues surrounding generic drug pricing with pharmacy consultant Luke Slindee.

They delve into the ways traditional Pharmacy Benefit Managers (PBMs) exploit the system to make immense profits, often leading patients to pay more even with insurance. The conversation explores various solutions, such as the removal of "Usual and Customary Prices" from PBM contracts, the advantages of bypassing insurance, and giving patients direct payment tools like health savings accounts.

Luke Slindee, with his extensive background in pharmacy and consulting, provides valuable insights into rebalancing the generic drug market to benefit patients, pharmacies, and plan sponsors alike. Additionally, the broader implications of these dysfunctional systems on pharmacy operations and staff conditions are discussed.

=== LINKS ===
🔗  Show Notes with all mentioned links:  
https://cc-lnk.com/EP439

🔗  Healthcare Industry Acronyms and Terms
https://relentlesshealthvalue.com/healthcare-acronymns

✉️  Enjoy this podcast? Subscribe to the free weekly newsletter:
https://relentlesshealthvalue.com/join-the-relentless-tribe

🫙  Support the podcast with a small donation to the Tip Jar:
https://relentlesshealthvalue.com/join-the-relentless-tribe

📺  Subscribe to our YouTube channel   https://www.youtube.com/@RelentlessHealthValue

🎤  Listen on Apple Podcasts  https://podcasts.apple.com/us/podcast/feed/id892082003?ls=1

🎤  Listen on Spotify  https://open.spotify.com/show/6UjgzI7bScDrWvZEk2f46b

=== CONNECT WITH THE RHV TEAM ===
✭ LinkedIn   https://www.linkedin.com/company/relentless-health-value/
✭ Threads  https://www.threads.net/@relentlesshealthvalue/
✭ Bluesky   https://bsky.app/profile/relentleshealth.bsky.social
✭ X   https://twitter.com/relentleshealth/

08:12 Where do cash prices fall when pharmacies have contracts with PBMs?

08:39 What is a usual and customary price?

12:14 How is the usual and customary price affected by PBMs?

16:49 Should pharmacies be allowed to have two sets of cash prices?

17:14 Where does GoodRx fit into this because of the pharmacy/PBM dilemma?

19:06 What's happening with Amazon and the anticompetitive contract lawsuit, and how does it relate back to pharmacy contracts with PBMs?

20:38 EP395 with Brennan Bilberry.

21:05 EP420 with Ge Bai, PhD, CPA.

23:27 Why is there a new wave of cash-only pharmacies?

24:02 EP418 with Mark Cuban and Ferrin Williams, PharmD, MBA, from Scripta.

25:41 What would allow the generic market to return to normal competitive pricing?

26:39 How does this dysfunction create a negative downstream effect?

EP438: Recognizing Cognitive Dissonance and Thinking About How to Overcome It When in the Belly of the Beast, With John Lee, MD

Épisode 438

jeudi 30 mai 2024Durée 38:58

In this episode of Relentless Health Value we dive into the concept of Cognitive Dissonance in the healthcare industry with Dr. John Lee, an ER physician and chief medical information officer. We explore how healthcare professionals navigate the conflict between their beliefs and actions, especially in large healthcare organizations. Dr. Lee shares practical advice on celebrating small wins, incremental improvements, and fostering a supportive culture among colleagues.

This conversation sheds light on the challenges and solutions for those striving to deliver better patient care despite systemic obstacles. 

=== LINKS ===
🔗  Show Notes with all mentioned links:  
https://cc-lnk.com/EP438

🔗  Healthcare Industry Acronyms and Terms
https://relentlesshealthvalue.com/healthcare-acronymns

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EP437: The Most Powerful Committee No One Ever Heard of and Their Role in Primary Care and Mental Health Struggles, With Brian Klepper, PhD

Épisode 437

jeudi 23 mai 2024Durée 15:34

The Unseen Influence of the RUC on Healthcare

This episode of 'Relentless Health Value' features a discussion with Brian Klepper, a healthcare analyst and former CEO of the National Business Coalition on Health, about the powerful yet obscure RUC (RBRVS Update Committee) and its significant impact on the economics of primary care and the broader healthcare system. The RUC, a committee within the American Medical Association, plays a critical role in determining the relative value of medical procedures, which directly influences Medicare payments.

The episode reveals how the RUC's composition—dominated by specialists over primary care physicians—skews the financial incentives in healthcare, affecting the viability of primary care practices and mental health services. The discussion also explores the flawed assumption that the financial value assigned to healthcare services by the RUC equals their true value to patients, highlighting the need for a better understanding of the inner workings of American healthcare to address its shortcomings.

=== LINKS ===
🔗  Show Notes with all mentioned links:  
https://cc-lnk.com/EP437

✉️  Enjoy this podcast? Subscribe to the free weekly newsletter:
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00:00 Introduction

02:29 Unpacking the RUC: The Power Behind Healthcare Economics

04:26 The Financial Impact of the RUC on Primary Care

07:43 Exploring the Value of Healthcare Services

10:29 The Real-World Consequences of RUC Decisions

12:50 Debunking the Equivalence of Value and Money in Healthcare

15:09 Final Thoughts and How to Stay Informed


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