Explorez tous les épisodes du podcast Recruiting Evolution
| Titre | Date | Durée | |
|---|---|---|---|
| How to Build a Lean Recruiting Agency with International Recruiters and AI | 08 Oct 2026 | 00:42:48 | |
Recruiting Evolution explores the ideas, technology, and strategies shaping what comes next in recruiting. In this special episode, we’re revisiting a session originally recorded as part of the FDE+ event series featuring Greg Fischer, founder of The Well-Oiled Machine. Greg explains how recruiting firms can build a leaner, more profitable agency by combining onshore relationship builders, AI tools, and international recruiting talent. He breaks down where global team members can make the greatest impact, which roles still require a human touch, and the common mistakes agencies make when hiring internationally. You’ll also hear practical guidance for selecting the right roles and regions, hiring high performers, and integrating international employees as valued members of your team. _____ Follow Greg Fischer on LinkedIn: LinkedIn Greg Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: Recruiting Evolution | |||
| Why Most Staffing Firms Use AI Wrong and How to Get Better Results | 01 Oct 2026 | 00:56:03 | |
Recruiting Evolution is the next chapter of The Full Desk Experience, bringing you the same candid conversations and practical insights with a new name and look built for where recruiting is headed. AI for staffing firms has moved from experimentation to everyday use, but many teams are still treating it as little more than a faster writing tool. The real opportunity comes from giving AI the right context, building it into repeatable processes, and using it to create sales and marketing that actually stands out. In this episode, originally recorded as part of the FDE+ event series, Kortney Harmon is joined by Brad Smith, Chief Strategy Officer at Haley Marketing. Brad explains why so many staffing firms are getting generic results from AI and shares practical frameworks, real-world case studies, and strategies firms can use to strengthen buyer engagement, build authority, and drive measurable growth. _____ Follow Brad Smith on LinkedIn: LinkedIn | Brad Learn more about Haley Marketing Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| LinkedIn and AI for Recruiters: Content and Outreach That Drive Revenue | 24 Sep 2026 | 00:40:49 | |
In this special FDE+ virtual session, host Kortney Harmon is joined by Clark Willcox, Founder of Digital Recruiter, to explore how recruiters can use LinkedIn, AI, and automation without losing the authenticity that builds trust and drives revenue. Clark explains why generic AI-generated content can damage a recruiter’s credibility, why meaningful conversations matter more than likes, and how a targeted LinkedIn strategy can create a consistent business development pipeline. He also shares practical ways to strengthen your profile, reach the right prospects, create content that connects, and use your recruiting technology to support more intentional outreach. Key takeaways include:
Learn how to build a stronger recruiter brand and use AI, automation, and LinkedIn with greater intention. _____ Follow Clark Willcox on LinkedIn: LinkedIn | Clark Learn more about Digital Recruiter Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| Future-Ready Recruiting: Use AI Without Losing the Human Edge | 17 Sep 2026 | 00:50:50 | |
AI is transforming staffing and recruiting, but that does not mean recruiters are becoming obsolete. In this FDE+ episode, Tom Erb, president of Tallann Resources, explores how recruiting technology has evolved and what professionals must do to remain valuable as AI and automation reshape the industry. Tom explains where AI can improve efficiency, accelerate candidate engagement, and give recruiters more time to focus on meaningful work. Learn why professional expertise, emotional intelligence, active listening, relationship-building, and continuous learning will separate future-ready recruiters from those who fall behind. ___________ Follow Tom Erb on LinkedIn: LinkedIn | Tom Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| From Cold Call to Closed: AI for Recruiting Firm Business Development | 10 Sep 2026 | 00:51:30 | |
AI can save recruiters hours every week, but used poorly, it can also create impersonal outreach that burns bridges instead of building them. In this FDE+ session, Keely Flood, founder of The Honest Salesperson, demonstrates how he uses Claude Cowork to research prospects, personalize outreach, create call recaps, and reduce administrative work. He also shares how connecting AI with a recruiting CRM can give recruiters more time to focus on candidates, clients, and business development. From identifying high-potential accounts to drafting outreach and updating follow-up tasks, Keely walks through practical ways recruiters can use AI throughout the sales process. He explains why AI should get you most of the way there without replacing human judgment, especially when a message will be sent to a candidate or prospective client. See how recruiters can start with one repeatable task, build their first AI skill, and use AI recruiting software to spend less time on administrative work and more time building relationships that lead to revenue. ___________ Follow Keely Flood on LinkedIn: LinkedIn | Keely Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| 7 Steps for Recruiters to Win Meetings With Dream Clients in 30 Days | 03 Sep 2026 | 00:56:04 | |
It’s easy to let business development slide when repeat clients and referrals are keeping you busy. Mark Whitby learned that lesson the hard way when he lost 85% of his revenue during the Great Recession. In this FDE+ session, Mark shares a seven-step plan for reaching the clients you most want to work with. He covers how to choose high-value accounts, research them, personalize your message, and use video, landing pages, direct mail, and phone calls to book more meetings over the next 30 days. Key Takeaways:
________________ Follow Mark Whitby on LinkedIn: Mark Whitby Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| Roundtable: Relationship-Driven Revenue - What’s Actually Working Right Now | 27 Aug 2026 | 00:58:09 | |
What’s actually driving revenue in recruiting right now—and where does the traditional playbook still win? Host Kortney Harmon sits down with Jeremy Jenson, Katie Trippe, and Dolores Sauter for an FDE+ roundtable on how recruiting leaders are adapting as outreach gets noisier, technology moves faster, and clients and candidates expect more. From cold calling and multichannel outreach to AI, data, and evolving tech stacks, the panel breaks down what’s producing results inside their firms today. They explore why authentic relationships still matter, how deeper niche expertise creates a competitive advantage, and why technology should create capacity for higher-value work—not simply add another tool to the stack. See how today’s recruiting leaders are pairing authentic relationships with sharper specialization and smarter technology to build sustainable revenue. ________________ Follow Dolores Sauter on LinkedIn: LinkedIn | Dolores Follow Katie Trippe on LinkedIn: LinkedIn | Katie Follow Jeremy Jenson on Linkedin: LinkedIn | Jeremy Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | The Uncopyable Recruiter: Building Authority in the Age of AI with Donnie Gupton, Founder - Ora Marketing | 20 Aug 2026 | 00:56:04 | |
What happens when better technology is no longer a competitive advantage? Host Kortney Harmon is joined by Donnie Gupton, Founder of Ora Marketing and creator of the Uncopyable Recruiter Method, to examine why trust—not tools, speed, or access—is becoming the real differentiator for recruiting firms. Donnie breaks down how AI and automation are creating greater parity between agencies and internal talent teams—and why the bigger challenge for recruiters isn’t competition, but comparability. He shares a four-part framework for becoming the standard in your niche through clear positioning, an intentional market ecosystem, authority-building content, and consistent follow-up. Key Takeaways • Why trust becomes the differentiator when technology is table stakes • How clear positioning helps recruiters escape the comparability trap • Why the 97% of buyers not hiring today deserve your attention • How content and consistent follow-up turn authority into demand Discover how to build the trust and authority that make your firm the first call when hiring needs arise. ________________ Follow Donnie Gupton on LinkedIn: LinkedIn | Donnie Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | From Promise to Proof: Moving Beyond Resumes in the Age of AI with Maya Huber, PhD - Co-founder, Tatio | 13 Aug 2026 | 00:44:51 | |
AI is changing hiring from both sides of the desk—companies are creating stronger job descriptions while candidates are creating stronger resumes, leaving recruiters with a growing blind spot between what looks good on paper and what actually predicts performance. In this FDE+ conversation, host Kortney Harmon is joined by Dr. Maya Huber, CEO and co-founder of Tatio, to explore why traditional, keyword-based hiring processes are becoming less reliable in an AI-driven market. Maya makes the case for shifting from promise to proof by measuring actual skills, competencies, and job-specific performance. She explores how staffing and recruiting teams can define what “good” looks like, standardize qualification across recruiters, and gather more meaningful evidence through structured questions, work samples, and virtual job simulations. The goal isn’t simply greater speed or efficiency—it’s greater certainty, transparency, and trust for clients and candidates alike. Explore how performance-based hiring can help recruiters make smarter talent decisions, strengthen client relationships, and become the performance authority their market trusts. ________________ Follow Maya Huber on LinkedIn: LinkedIn | Maya Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | Flipping the Script: Recruiting Strategies That Break the Rules with Tricia Tamkin and Jason Thibeault, Moore eSSentials | 06 Aug 2026 | 00:48:28 | |
What if the recruiting advice you've always followed is costing you placements instead of creating them? Host Kortney Harmon shares a standout session from the FDE+ Virtual Conference featuring Tricia Tamkin and Jason Thibeault of Moore eSSentials, who challenge conventional recruiting wisdom with practical, psychology-driven strategies that strengthen client and candidate relationships. From business development conversations to candidate negotiations, Tricia and Jason reveal why the most effective recruiters often do the opposite of what everyone else is taught. They explore how to build trust through honesty, rethink exclusivity and guarantees, navigate HR partnerships more effectively, and handle objections, counteroffers, and difficult conversations with confidence. Every strategy is designed to move beyond scripted recruiting and create authentic conversations that lead to stronger long-term results. Key Takeaways • Use pattern-interrupts to earn attention and build credibility Learn how the best recruiters replace outdated scripts with conversations that build trust, strengthen relationships, and drive consistent revenue. Follow Tricia and Jason on LinkedIn: LinkedIn | Tricia, LinkedIn | Jason Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | Beyond the Placement: Building Client Loyalty That Lasts with Kim Henderson, Founder - Cobalt Compass Solutions | 30 Jul 2026 | 00:56:52 | |
What does it take to turn clients into long-term partners—not just repeat customers? Kortney Harmon sits down with Kim Henderson where she explores practical strategies for strengthening client retention, building loyalty, and creating lasting value throughout the staffing relationship. This conversation outlines a proven framework for proactively managing client relationships—from choosing the right clients and creating a consistent onboarding experience to gathering meaningful feedback and demonstrating measurable business results. It also examines why specialization, regular communication, and continuous improvement help recruiters become indispensable partners, even in challenging markets. Discover how the most successful recruiters build client relationships that drive loyalty, trust, and sustainable business growth. ________________ Follow Kim Henderson on LinkedIn: LinkedIn | Kim Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | Turn Routine Recruiter Calls into a Revenue Engine with Jamie Lupo, Founder - Lupo Advisory LLC | 23 Jul 2026 | 00:41:55 | |
Recruiters often think they need more cold calls to grow their desk—but Jamie Lupo argues they're overlooking the biggest revenue opportunities already built into their workflow. In this FDE+ episode, Kortney Harmon sits down with Jamie Lupo, Founder of Lupo Advisory, to explore how reference checks and quality control calls can uncover hidden job orders, strengthen client relationships, and generate new business without adding extra activities to your day. Jamie shares practical word tracks, proven frameworks, and simple strategies recruiters can implement immediately to increase fill ratios and grow revenue naturally. Discover how to turn everyday recruiter conversations into long-term business growth. ________________ Follow Jamie Lupo on LinkedIn: LinkedIn | Jamie Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | Building a Revenue-Driving Recruiter Brand on LinkedIn with Clark Willcox, Founder - Digital Recruiter | 16 Jul 2026 | 00:53:01 | |
LinkedIn has become one of the most powerful business development tools for recruiters—but only when it's used with intention. Kortney Harmon sits down with Clark Willcox, Founder of Digital Recruiter, to discuss how recruiters can build a revenue-driving brand on LinkedIn without relying on generic AI messaging or chasing viral content. Clark shares practical strategies for creating meaningful conversations, attracting the right clients, and using automation to support—not replace—human connection. Key takeaways include:
Discover how to build a recruiter brand that earns trust, generates revenue, and creates long-term business growth. ________________ Follow Clark Willcox on LinkedIn: LinkedIn | Clark Willcox Check out Clarks website: https://digitalrecruiter.io/ Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | Trust Is Your Currency: Using AI Without Losing Credibility with Anna Frazzetto, CEO - AFM Strategic Partners | 09 Jul 2026 | 00:32:48 | |
How can staffing firms use AI to drive more revenue without losing the trust that wins business? Kortney Harmon sits down with Anna Frazzetto, founder and CEO of AFM Strategic Partners, to explore why AI is most powerful when it's built on strong sales fundamentals—not used as a shortcut. Anna shares practical strategies for integrating AI into every stage of the sales cycle, from prospecting and discovery to forecasting and follow-up. She explains why disciplined processes, clean data, and human judgment remain essential, and offers clear guardrails for adopting AI in ways that improve efficiency while protecting client relationships. Learn how today's top sales leaders are using AI to scale smarter—without sacrificing the credibility and trust that drive lasting success. ________________ Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| Industry Spotlight | Beyond Cold Calling: The New Rules of Recruiting Communication with Erich Hugunin, VP of Sales- Ringover | 25 Jun 2026 | 00:40:31 | |
How can recruiters cut through the noise in an increasingly crowded communication landscape? Kortney Harmon sits down with Erich Hugunin from Ringover to discuss what's changing in candidate and client engagement—and why the firms that adapt fastest will gain a competitive advantage. Drawing on nearly two decades of experience in communication technology, Erich shares why traditional outreach methods are losing effectiveness, how top-performing recruiters are embracing an "all-bound" communication strategy, and where AI can create meaningful efficiencies without sacrificing the human relationships that drive successful placements. From reducing ghosting and improving technology adoption to leveraging conversation intelligence for coaching and performance, he offers practical insights for firms navigating today's rapidly evolving market. Discover how leading recruiting firms are using communication, data, and AI to build stronger relationships—and better results. ________________ Follow Erich Hugunin on LinkedIn: LinkedIn | Erich Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | From Rolodex to AI: Why Relationships Still Win in Recruiting with Denise Chaffin, CEO of Top Source Talent | 11 Jun 2026 | 00:54:25 | |
What happens when recruiting becomes faster—but less personal? Host Kortney Harmon sits down with Denise Chaffin, CEO of TopSource Talent and host of the Talking TA podcast, to explore why relationship intelligence remains one of the most valuable competitive advantages in an increasingly automated industry. Drawing on nearly four decades in talent acquisition, Denise traces the evolution of recruiting from Rolodexes and classified ads to AI-powered platforms. She shares why trust, transparency, and follow-through still shape candidate and client experiences—and how recruiters can use technology to strengthen relationships rather than replace them. From building influence through consistent communication to turning ATS platforms into relationship memory systems, Denise offers a practical framework for balancing efficiency with authentic human connection. Discover why the recruiters who thrive in the AI era will be the ones who use technology to scale trust—not replace it. ________________ Follow Denise Chaffin on LinkedIn: LinkedIn | Denise Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | Interrupt the Pattern: The Human Side of Recruiting in an AI World with Shad Tidler - Lushin | 28 May 2026 | 00:46:57 | |
As AI handles more outreach and automation, the recruiters who stand out will be the ones who build stronger human connections. Host Kortney Harmon sits down with leadership consultant Shad Tidler to explore practical strategies for earning trust, adapting communication styles, and creating more meaningful client relationships in today’s recruiting landscape. Shad shares actionable insights on interrupting predictable sales patterns, using DISC principles to improve communication, and building trust through consistency, empathy, and transparency—without losing efficiency in an AI-driven world. Discover how relationship-driven recruiters can create stronger client alignment and stand out in the age of AI. ______________ Follow Shad Tidler on LinkedIn: LinkedIn | Shad Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| FDE+ | Monetizing Trust: Revenue Runs on Relationships with Rob Reznick, Founder Beacon | 14 May 2026 | 00:41:47 | |
What happens when AI makes recruiting faster—but trust becomes the real differentiator? In this FDE+ session, Kortney Harmon sits down with Rob Reznick, founder and CEO of Beacon, to unpack why referrals, reputation, and human connection still drive the strongest business results in recruiting. Drawing from his background in tech, finance, and startup leadership, Rob explores the hidden cost of over-automation and why relationship-driven recruiting continues to outperform transactional outreach. From LinkedIn experiments to practical referral strategies, he shares how recruiters can strengthen credibility, build stronger networks, and create long-term business growth through trust. ________________ Follow Rob Reznick on LinkedIn: LinkedIn | Rob Check out Beacon here Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | Why No One Wants to Talk to You: Rethinking Staffing Sales in a Skeptical Market with Brad Bialy, Haley Marketing | 30 Apr 2026 | 00:58:37 | |
Why has earning a conversation become the hardest part of staffing sales? In this featured session from the FDE+ Q1 Virtual Conference, Kortney Harmon sits down with Brad Bialy to unpack why today’s buyers are more skeptical, distracted, and informed—and what that means for relationship-driven revenue. Brad challenges outdated sales playbooks and introduces a system-first approach to winning attention. He breaks down the reality of the 72-touchpoint journey, along with the role of trust, consistency, and buyer psychology. The result is a clear path for how top firms are aligning sales and marketing to earn—not chase—conversations and build meaningful engagement in today’s skeptical market. Key Takeaways ________________ Follow Brad Bialy on LinkedIn: LinkedIn | Brad Subscribe to the secrets of success here Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| FDE+ | Revenue Drift: The Hidden Threat to Relationship-Driven Revenue with Benjamin Mena, Managing Partner – Select Source Solutions | 16 Apr 2026 | 00:33:23 | |
What happens when your desk gets quieter—but you’re still busy every day? In this FDE+ episode, Kortney Harmon brings a session from the recent virtual conference to the podcast—part of a series turning real, no-fluff conversations into standalone insights—featuring Benjamin Mena on “revenue drift.” Benjamin shares how distractions—AI tools, content, and constant activity—pull focus away from the fundamentals that actually drive revenue. He explains why pipeline slowdowns start months earlier, how inconsistent business development creates feast-or-famine cycles, and why top billers win by protecting simple, repeatable habits over chasing complexity. Key Takeaways _____________________________ Connect with Benjamin Mena Explore more from Benjamin: Connect with Crelate | |||
| FDE Express | Why 2026 Isn’t the Year of AI — It’s the Year of Operations | 02 Apr 2026 | 00:14:02 | |
Is AI creating advantage—or exposing inefficiency at scale? Kortney Harmon breaks down why 2026 won’t be defined by better tools, but by better operations. As growth slows and teams shrink, firms can’t outwork broken systems. Fragmented data, bloated tech stacks, and unclear workflows are quietly draining productivity—and AI is only accelerating the problem. The firms pulling ahead are doing less, better: integrating systems, tightening workflows, and turning scattered data into operational clarity. Discover why operational discipline—not more technology—is what will separate scalable firms from stagnant ones in 2026. ______________________ Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Best of FDE| Thriving in the Post-AI Era of Recruiting with Aaron Elder, CEO - Crelate | 19 Mar 2026 | 00:30:46 | |
This Best of FDE episode is a rebroadcast of one of our MarCom Gold Award winners—and honestly, it’s even more relevant now than when we first recorded it. In this episode of The Full Desk Experience, Crelate CEO Aaron Elder joins host Kortney Harmon to break down what it actually looks like to operate in a post-AI world—and what that means for owners, directors, and executive-level leaders. In this episode, we cover:
Do you know if the roles you’re filling today will even exist in two years? As AI and automation accelerate client expectations and reshape work itself, the firms asking better questions now are the ones that stay ahead. Hit play to hear how leading firms are thinking about this shift—and what you should be doing next. ___________________ Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ | |||
| Industry Spotlight | No Shortcuts: How Top Firms Build Durable Recruiting Businesses with Norm Volsky, Managing Partner - DRI | 05 Mar 2026 | 00:48:14 | |
What builds a recruiting firm that lasts? In this Industry Spotlight, Kortney Harmon sits down with Norm Volsky, Managing Partner at DRI and leader within the Pinnacle Society, to explore why long-term success comes down to relationships—not shortcuts. Norm shares how top firms balance technology with trust, invest in operations to protect the client experience, and why reputation and delegation matter more than any single placement. Tune in as Norm breaks down what it really takes to build a recruiting firm that lasts—from choosing the right clients to investing in operations and protecting trust with every placement. Connect with Norm Volsky Follow Norm Volsky on LinkedIn: LinkedIn | Norm Organizations Mentioned in This Episode Check out Pinnacle Society’s Website here Check out Sanford Rose Associates (SRA) here Check out Starfish Partners here Connect with Crelate Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Kortney Harmon Keynote | The Elite Recruiter- Selling Less, Winning More: The Power of Intentional Relationships in Staffing | 19 Feb 2026 | 00:57:39 | |
What if growth in 2026 isn’t about doing more — but choosing better? In this keynote from Benjamin Mena’s Elite Recruiter Sales & BD Summit, Kortney Harmon reframes what winning looks like in today’s staffing market. In this episode, you’ll hear insights from Kortney Harmon’s keynote at Ben Mena’s Sales and BD Summit, where she explores why narrowing focus, redesigning revenue strategy, and protecting the right relationships are critical in today’s staffing market. As sales cycles lengthen and effort becomes more expensive, Kortney breaks down how intentional account selection, system alignment, and leadership judgment can eliminate wasted activity and margin erosion. From confronting burnout and revenue concentration to building repeatable processes that reduce reliance on heroics, she shares practical frameworks to help firms move from reactive selling to relationship-driven growth Whether you’re an agency leader, full-desk producer, or building the next phase of your firm’s growth, this episode challenges you to rethink where your effort is going — and whether it’s truly compounding. Benjamin Mena with Select Source Solutions: here The Elite Recruiter Podcast Instagram: https://www.instagram.com/theeliterecruiter/ Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| Industry Spotlight | Building Trust and Reputation in a Transaction-Driven Recruiting World with Elizabeth Rosenberg, Founder - The Good Advice Company | 05 Feb 2026 | 00:47:08 | |
In an industry built on speed, what actually sustains long-term success. In this Industry Spotlight, Kortney Harmon sits down with Elizabeth Rosenberg to examine why trust and reputation remain recruiting’s most durable advantage. Drawing on decades of experience advising executives on communication and personal brand, Elizabeth offers a grounded perspective on how credibility is built through everyday behavior. The conversation explores where transactional habits quietly undermine relationships, why visibility without intention can weaken trust, and how recruiters shape their reputations long before deals are closed. Rather than focusing on tactics, this discussion reframes personal brand as a reflection of consistency, judgment, and how leaders show up when it matters most. The conversation reveals why lasting relationships—not speed alone—define long-term success, and how investing in trust and authenticity shapes both stronger firms and more durable careers. ______________________ Follow Elizabeth Rosenberg on Linked: LinkedIn | Elizabeth Check out her website here Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| FDE Express| Eight Signals Redefining Recruiting Leadership in 2026 | 22 Jan 2026 | 00:11:45 | |
Is the recruiting industry actually changing—or simply recalibrating? Kortney Harmon cuts through the noise to examine what’s really shaping recruiting leadership as firms look toward 2026. Rather than chasing headlines or hyped predictions, this Express episode outlines eight quiet but powerful signals emerging from real conversations with owners, operators, and executives. Kortney explores why relationships are becoming strategic again, how discipline is replacing tech accumulation, and why AI is shifting from competitive advantage to expected infrastructure. The conversation reframes growth around sustainability, trust, and clarity—highlighting the rise of operator-strategists, the redefinition of candidate experience, and the identity questions firms can no longer avoid. Grab a coffee and tune in for quick, practical inspiration to help you lead and grow your talent business—with less chaos and more purpose. ______________________ Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Industry Spotlight | Relationship-Driven Executive Search in the Age of AI with Tom Wilson, Partner- Buffkin/Baker | 08 Jan 2026 | 00:38:32 | |
As AI accelerates across recruiting, the firms pulling ahead aren’t chasing tools—they’re doubling down on relationships. In this Industry Spotlight, Kortney Harmon sits down with Tom Wilson, Partner at Buffkin/Baker, to unpack what actually keeps recruiting leaders relevant as automation, speed, and expectations continue to rise. The conversation explores how client and candidate expectations have shifted across industries, where AI creates real leverage, and why human judgment, context, and trust remain irreplaceable. Rather than focusing on tactics, Tom offers a leadership perspective on building relevance, consistency, and long-term value in a rapidly changing talent market. Key insights you can’t miss: ______________________ Follow Tom Wilson on LinkedIn: LinkedIn | Tom Wilson Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| FDE Express | The Submission Black Hole: How Broken Processes Are Costing Recruiting Firms Millions | 23 Dec 2025 | 00:20:04 | |
What happens when candidate submissions disappear—and no one can explain why? In this FDE Express episode, host Kortney Harmon breaks down how undefined submission processes quietly drain revenue and momentum. Drawing on real-world audits, Kortney reframes failed submissions as an operational issue, not a recruiter problem. She outlines how inconsistent formats, missing follow-up, and lack of visibility create a costly “figure it out” tax—and what a revenue-protecting submission framework actually looks like. Key Takeaways • Why submissions are as revenue-critical as invoicing • The hidden cost of letting recruiters “figure it out” • What a standardized, flexible submission process includes • How visibility and tracking protect placements and momentum Listen in for practical strategies you can implement immediately to bring consistency and control back to your submission process. ___________________
Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Industry Spotlight | How AI and Global Talent Trends Are Reshaping Executive Search with Lynne Murphy-Rivera, Managing Director- AESC | 11 Dec 2025 | 00:45:48 | |
CEO turnover is accelerating—so how are boards, leaders, and search firms adapting while maintaining the judgment that high-stakes decisions demand? In this Industry Spotlight, host Kortney Harmon sits down with Lynne Murphy-Rivera, Managing Director of the Americas at AESC, to unpack how AI, demographic shifts, and rising performance expectations are reshaping the future of executive search. Lynne shares on-the-ground insights from global member firms, revealing how today’s volatility is redefining leadership, governance, and the work of retained search. Key insights you can’t miss: • Why CEO transitions are at an all-time high—and why boards expect results faster • How AI is transforming research, oversight, and the need for clearer judgment • What a five-generation workforce means for leadership pipelines and succession • How “chaos moments” at the top create strategic opportunities for retained search firms This episode shows how executive search can lead through uncertainty by combining AI-driven efficiency with the human judgment that defines great leadership advisory. Tune in and discover how executive search is not just keeping pace with change, but helping shape the future of strategic leadership. ________________ Follow Lynne M LinkedIn: LinkedIn: Lynne AESC Website: https://www.aesc.org/ Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| Kortney Harmon Keynote | The Elite Recruiter - Reimagining Recruiter Roles: Shifting Metrics in the Age of Automation | 25 Nov 2025 | 01:07:36 | |
In this episode, Kortney Harmon and Chris Hesson join Benjamin Mena on The Elite Recruiter Podcast to examine how AI agents are reshaping the recruiting workflow and challenging the traditional KPIs many teams still rely on. They explore why sourcing is shifting, why volume-based activity metrics no longer reflect real performance, and how automation is redefining the recruiter’s day-to-day responsibilities. Kortney and Chris break down how AI agents now support sourcing, research, data cleanup, enrichment, and workflow execution—returning hours each week while exposing the widening disconnect between legacy activity tracking and modern recruiter impact. They also discuss how measuring calls, emails, and task volume can unintentionally penalize recruiters who leverage automation effectively, and why leaders must adopt outcome-based metrics grounded in influence, advisory work, and relationship-building. The conversation highlights how living resumes, real-time data enrichment, and agent-driven workflows inside the ATS can unlock value long buried in existing databases. Listen in to explore how automation changes the work—and how humans elevate the results. Follow Benjamin Mena LinkedIn: LinkedIn: Benjamin Benjamin Mena with Select Source Solutions: here The Elite Recruiter Podcast Instagram: https://www.instagram.com/theeliterecruiter/ Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: The Full Desk Experience | |||
| Panel: Real-World AI Recruiting Transformations & Takeaways | 13 Nov 2025 | 01:09:01 | |
What does AI look like in practice—not in theory—for the recruiters and leaders using it every day? In this FDE+ panel, Kortney Harmon sits down with Neal Osler, Chris Allaire, and Justin Bellante to examine how AI is reshaping job intake, sourcing, candidate conversations, and recruiter productivity in real time. The panelists share where AI is truly delivering value: rewriting job descriptions with clarity clients can finally react to, transforming interview transcriptions into stronger submittals, accelerating sourcing through smarter Boolean generation, and returning hours of lost admin time each week. They also surface the harder truths: declining response rates, over-reliance on automation, hallucinated requirements, and the widening trust gap created as inboxes become more machine-written than human-led. If you're navigating the noise around AI and looking for what truly drives performance, this panel reveals how the most effective teams blend innovation with authenticity to build stronger, more resilient recruiting operations in an AI-powered world. Follow Chris Allaire on LinkedIn: LinkedIn: Chris Follow Justin Bellante on LinkedIn: LinkedIn: Justin Follow Crelate on LinkedIn: Crelate | |||
| FDE+ | From Prompting to Programming: Elevating Recruiting in the Age of AI with Mike Wolford, CEO of Lex Duo | 30 Oct 2025 | 01:03:46 | |
On this episode of FDE+, Kortney Harmon and Mike Wolford, CEO of LexDuo, explore how AI is redefining what it means to be a recruiter—and why the future belongs to those who build with it, not just use it. They discuss how recruiters are moving beyond basic prompting into programming and workflow design—creating custom GPTs, connecting APIs, and automating tasks that once drained hours from their day. Mike also explains how imagination has become a recruiter’s new competitive advantage and outlines the ethical and legal considerations that come with building AI-driven systems. Key Takeaways Discover how forward-thinking recruiters are using AI to amplify—not replace—the human side of hiring. ___________ Follow Mike Wolford on LinkedIn: LinkedIn | Mike | |||
| FDE+ | Stop Replacing Recruiters: Blending Human Expertise and Advanced AI Tools with Greg Benadiba, CEO Bilingual Source | 16 Oct 2025 | 00:41:40 | |
What does it take to build a recruitment team that thrives in an AI-driven world? Host Kortney Harmon sits down with Greg Benadiba, CEO of Bilingual Source, to unpack how forward-thinking leaders can integrate AI into their recruiting businesses while strengthening the human skills that truly move the needle.
______________________ Follow Greg Benadiba on LinkedIn: LinkedIn | Greg Benadiba Follow Crelate on LinkedIn: Crelate Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| FDE+ | The Exponential Power of AI: How Elite Recruiters Stay Ahead with Benjamin Mena, Managing Partner – Select Source Solutions | 02 Oct 2025 | 00:45:39 | |
In this FDE+ episode, Kortney Harmon is joined by Benjamin Mena, Managing Partner at Select Source Solutions and host of The Elite Recruiter Podcast, to explore how AI is transforming the recruiting industry. They discuss how top performers are using AI to automate sourcing, streamline outreach, and clean up CRMs — while doubling down on the human skills that build trust, strengthen relationships, and drive revenue. Benjamin also shares real-world examples of how combining technology with a personal touch is helping recruiters stay competitive and deliver stronger results. Tune in to learn how to leverage AI without losing what makes recruiters indispensable — and position yourself to thrive in 2025 and beyond. __________________________ Follow Benjamin Mean on LinkedIn at: LinkedIn | Benjamin Mena Link to the Tool List mentioned at: here Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| FDE+ | How AI Is Transforming Recruiting with Matt Strain, Founder of The Prompt | 18 Sep 2025 | 00:45:17 | |
Unlock the future of recruiting with this episode of The Full Desk Experience. In this special FDE+, host Kortney Harmon sits down with Matt Strain — seasoned technology leader, AI educator, and founder of The Prompt. Drawing on his experience as Adobe’s former Head of Innovation, Matt brings a fresh perspective on how artificial intelligence is reshaping the recruiting and staffing industry. In their conversation, Matt explores why curiosity, resilience, and a willingness to experiment are essential traits for executives and recruiters who want to stand out in the age of AI. He shares real-world examples of how AI can streamline everything from sourcing and screening to assessment and selection, while also emphasizing where human judgment and trust remain irreplaceable. Along the way, he introduces a practical framework of mindset, skill set, and tool set that leaders can use to navigate uncertainty, integrate AI confidently, and drive stronger outcomes. Whether you’re dipping your toes into AI for the first time or looking to refine your strategy, this discussion offers hands-on insights you can put into practice right away. Tune in to discover how to transform AI-driven curiosity into a true competitive advantage. _________________ Follow Matt Strain on LinkedIn at: LinkedIn | Matt Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Industry Spotlight | The New Sales Playbook: Combining Human Skill and AI-Driven Tools with Shad Tidler | 04 Sep 2025 | 00:46:22 | |
Sales is moving faster than ever—so how do leaders keep pace without losing the fundamentals that drive real results? In this Industry Spotlight, host Kortney Harmon sits down with sales leadership expert Shad Tidler to explore how AI is transforming strategy, team dynamics, and decision-making while amplifying—not replacing—the human touch. Drawing on more than a decade of experience with Lushin, Shad shares practical insights and “aha moments” from helping organizations rethink how they lead, train, and grow in an AI-driven world.
Whether you're a recruiting sales leader curious about AI’s impact or a professional ready to amplify your results, this episode offers a clear roadmap for thriving in today’s fast-changing sales landscape. Press play now to hear Shad’s proven insights and discover how to combine human connection with AI-driven tools for long-term success. Follow Shad Tidler on LinkedIn: LinkedIn | Shad Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Industry Spotlight | AI’s Real-World Impact on Recruiting Routines and Relationships with Chris Hesson | 21 Aug 2025 | 00:49:03 | |
In this episode of The Full Desk Experience’s Industry Spotlight, Chris Hesson joins Kortney Harmon to cut through the AI hype and reveal how recruiters are truly reshaping their day-to-day processes. Chris brings years of experience working with hundreds of recruiting teams, offering a behind-the-scenes look at how AI is streamlining workflows, surfacing new insights, and freeing recruiters to focus on the one thing AI can’t replace: relationships. Key insights you can’t miss:
Is your team chasing every new AI tool without a clear process? Are you saving time but not reinvesting it in the conversations and relationships that drive revenue? Press play now to hear Chris’s proven insights and discover how to future-proof your recruiting desk in the AI era. _________________ FDE+: AI Recruiting Revolution Conference: https://fde-ai-recruiting-advantage.heysummit.com/ Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Industry Spotlight | Maximizing AI ROI in Recruiting: Efficiency, Upskilling, and Competitive Advantage with Lauren Jednat | 07 Aug 2025 | 00:35:47 | |
Welcome back to another episode of The Full Desk Experience! In this Industry Spotlight, host Kortney Harmon sits down with Lauren Jednat to unravel the true impact of AI sourcing agents on the recruiting world. With tales from the trenches and insights from daily conversations with recruiting leaders, Lauren and Kortney dive deep into how AI is augmenting—not replacing—the human touch in staffing. From slashing hiring costs and boosting efficiency to shifting recruiter roles from repetitive sourcing to building strategic relationships, you’ll hear how the old ways of recruiting aren’t keeping up and why embracing AI is now essential for staying competitive. Whether you’re curious about AI’s ROI or worried about falling behind, this episode is packed with actionable advice and real-world examples to help you rethink your approach for 2025 and beyond. Don’t miss out on this timely discussion about the future of recruitment technology and the steps you can take right now to modernize your desk. Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Industry Spotlight | Aaron Elder - CEO at Crelate - How Early Adopter Recruiting Teams are Pulling Ahead with Agentic AI | 24 Jul 2025 | 00:45:02 | |
Step confidently into the post-AI era with this episode of The Full Desk Experience. Join CEO Aaron Elder and host Kortney Harmon as they uncover how AI is not just changing, but fundamentally reinventing, the rules of recruiting—transforming processes, expectations, and business models in real time. Key Insights: Discover why every search firm’s true competitive edge is their proprietary data and the conversations they own—not just access to the latest AI tools. Learn how AI agents are reshaping sourcing, business development, and operational efficiency, enabling firms to outpace change by deploying narrowly-focused, high-impact agents across the talent lifecycle. Explore strategies for moving beyond the outdated “KPI hamster wheel” and how leaders should refocus on solving future-forward, strategic client problems. Hear candid advice on balancing automation with human expertise—and why blindly trusting AI outputs can lead to costly missteps. Unresolved questions that spark reflection: Ready to future-proof your executive search firm? Tune in now to catch the strategies, pitfalls, and opportunities redefining the industry. Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Want to learn more about Crelate? Book a demo here Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience
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| FDE Express | Is Your Recruiting Team Falling Behind in the Post-AI Era? | 10 Jul 2025 | 00:17:39 | |
In this FDE Express episode, we’re having a direct, no-nonsense conversation about where recruiting teams really stand in the “post-AI era.” With AI moving from buzzword to business essential, there’s a growing divide between firms still debating AI and those already reaping huge efficiency gains. Kortney will break down what the post-AI era actually means for your talent business, reveal some eye-opening stats about AI adoption in recruiting, and help you spot the warning signs if your team is falling behind. I’ll also walk you through a clear roadmap to help your business catch up—fast! If you’re ready to stop debating and start implementing, this episode is the wake-up call you can’t afford to miss. Let’s get started! __________________________ Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience
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| FDE Express | Search is Dead: Why Traditional Recruiting Method's Won't Work in the Post-AI Era | 26 Jun 2025 | 00:15:17 | |
Step into the future of recruiting with this episode. Whether you're a recruiting leader, firm owner, or decision-maker, this episode is for those who are determined to keep their firms thriving in a rapidly changing, AI-driven landscape. Host Kortney Harmon cuts through the noise to reveal why clinging to yesterday’s metrics and technology isn’t just outdated—it could spell extinction for your business. Key Insights: Can your current tech stack evolve on its own, or is it dragging your firm into irrelevance? Are you measuring what matters—or just what’s easy? Listen now to uncover the strategies that will keep your executive search firm ahead of the curve. Don’t get left behind—the future isn’t just coming, it’s here. Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Industry Spotlight | Aaron Elder - CEO at Crelate - Thriving in the Post-AI Era of Recruiting | 12 Jun 2025 | 00:29:44 | |
Get ready to reimagine the future of strategic recruiting. In this pivotal episode of The Full Desk Experience, Crelate CEO Aaron Elder joins host Kortney Harmon to share cutting-edge strategies for thriving in the rapidly evolving, post-AI era—essential listening for owners, directors, and executive-level leaders. Key insights you can’t miss: Do you know if the roles you fill today will even exist in two years? How will your team adapt as AI and automation accelerate client demands—and shift the very nature of work? Hit play to hear how leading firms are pivoting now—and what you should be asking to stay ahead. Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Industry Spotlight | Elite Recruiting Secrets: Building a Powerhouse of Influence in the Talent Industry with Brent Orsuga, Founder - Pinnacle Growth Advisors | 29 May 2025 | 00:45:59 | |
Ready to take your executive search firm to the next level? In this can't-miss Industry Spotlight episode, host Kortney Harmon sits down with powerhouse Brent Orsuga—founder of Pinnacle Growth Advisors—to unpack the bold strategies and mindsets driving exceptional results in executive search. Key takeaways for executive search leaders: - From Recruiter to Trusted Advisor: Brent breaks down the difference between being an "influencer" and a true person of influence, sharing how to create real marketplace value and foster deeper client trust. - High-Performing Team Dynamics: Learn Brent's approach to metrics, accountability, and building teams that consistently deliver quality over quantity—moving beyond outdated call times to results-driven presentations. - Bullseye Hiring in 2025: Discover how elite firms are helping clients "upgrade" their talent rosters, and why being a specialist (not a generalist) is critical in today's market. - The Power of Pipeline Control: Brent reveals why having more top-caliber candidates than you think you need—and detaching from individual outcomes—leads to long-term, sustainable success. Is your brand positioning you as a partner or just another vendor? Are you relying on AI as a shortcut—or mastering the human elements tech can never replace? Listen now to get actionable insights and rethink what it takes to win big in executive search! _________________ Follow Brent on LinkedIn: LinkedIn | Brent Orsuga Want to learn more about Crelate? Book a demo here Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Best of FDE | Empowering Talent: Market Shifts, Digital Strategy, and Industry Challenges with Joanie Bily, CEO at EmployBridge | 22 May 2025 | 00:38:43 | |
Get ready for a powerhouse episode featuring highlights from Joanie Bily’s impactful conversation with Kortney Harmon. Dive into proven strategies and actionable insights designed to help executive search leaders stay ahead in a market defined by rapid change, digital innovation, and evolving client demands. In this episode, you’ll discover: - A candid look at talent supply and demand trends—what matters most for continued growth and resilience - How leading firms are leveraging AI and digital platforms to transform candidate and client experiences - Innovative approaches to upskilling and training teams for long-term success - The latest on legislative changes impacting search operations and industry advocacy The discussion also raises provocative questions: Will traditional business development tactics survive in an AI-powered landscape? What pitfalls should firms avoid when scaling for growth amid economic uncertainty? Unlock fresh perspectives and forward-thinking strategies—hit play and equip your firm for what’s next in executive search. _________________ Follow Joanie on LinkedIn: LinkedIn | Joanie Bily Want to learn more about Crelate? Book a demo here Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| Industry Spotlight | Consultative Growth and Branding: How to Stand Out in a Crowded Recruiting Market with Kelli Schutrop, CEO & Founder - Thoughtful Resound | 15 May 2025 | 00:41:43 | |
In this episode of The Full Desk Experience’s Industry Spotlight, guest Kelli Schutrop, CEO and founder of Thoughtful Resound, joins host Kortney Harmon to deliver game-changing insights. Kelli draws on 15+ years in talent acquisition marketing to reveal high-impact branding and growth strategies for firm differentiation and sustainable growth. Key insights you can’t miss:
Are you too focused on KPIs that don’t actually drive revenue? How do you balance elevating individual recruiters’ brands without risking client loss if they move on? Press play now to hear Kelli’s proven branding strategies and prepare your executive search firm to thrive—not just survive—in 2025! _______________________________________________ Tools mentioned in the episode:
_________________ Follow Kelli on LinkedIn: https://www.linkedin.com/in/kellischutrop/ Want to learn more about Crelate? Book a demo here Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| FDE Industry Spotlight | Redefining Executive Recruiting: Adaptability, Technology, and People-First Leadership with Vaughn Emery, Vice President of Revenue Growth - Duffy Group | 08 May 2025 | 00:43:07 | |
Unlock fresh perspectives on modern executive search operations in this can't-miss episode of The Full Desk Experience. Designed for executive search leaders, owners, and director-level decision makers, this conversation with Vaughn Emery, VP of Revenue Growth at Duffy Group, dives deep into the strategies powering next-level growth in today's recruiting landscape. Key insights include:
Are you future-proofing your processes, or has your tried-and-true approach hit its ceiling? How much will AI truly change the game for executive search, and where is the human element irreplaceable? Press play now to hear first-hand strategies and practical wisdom you can use to elevate your search firm’s success. _________________ Tools mentioned in this episode:
_________________ Want to learn more about Crelate? Book a demo here | |||
| Actionable Growth Tactics for Executive Search Leaders: Leveraging AI, Metrics, and Culture | 01 May 2025 | 01:18:46 | |
Looking to break through to your next revenue milestone or sharpen your firm’s competitive edge? This episode is a must-listen for executive search leaders, owners, and directors ready to thrive—not just survive—in 2025. Key takeaways:
Questions to ponder: Can AI ever fully replicate the intuition of a seasoned recruiter? What risks (or rewards) come from walking away from legacy clients or underperforming business models? Tune in for actionable strategies, candid war stories, and fresh perspectives to help your firm stand out—and scale up. Listen now! About the Panelists: Jen Meyer brings over 28 years of expertise in the search and recruitment industry. Before becoming a part of Govig & Associates, she served as the president and co-founder of North Coast ExecuSearch, Inc. for more than 13 years. Throughout her career, she has collaborated with a diverse array of organizations across various industries and scales, with notable focus on VP/C-Suite roles for firms under private equity ownership. Her impact has even propelled certain entities to double in size and achieve a revenue of over $1 billion. Recognized for her unwavering dedication and philanthropic endeavors, Jennifer is particularly esteemed for her role in mentoring top talents, nurturing their growth, and cultivating long-lasting business relationships that yield mutual benefits. Her resolute commitment to her profession and the industry ensures exceptional outcomes for all involved. Brian Kirlik is a forward-thinking talent strategist who believes the entire hiring system is fundamentally broken—on both the candidate and employer sides. Throughout his career, Brian has observed that while candidates lament the lengthy and frustrating application process, companies simultaneously complain of a weak talent pipeline. He sees this disconnect as both sides talking past each other, perpetuating the very problems they hope to solve. Determined to break the cycle, Brian is reshaping the way organizations and individuals approach hiring. He’s a strong advocate for the transformative power of AI, believing it holds the key to connecting talent with opportunity on demand and in real time. But for Brian, the real solution lies at the intersection of innovation and empathy: boldly implementing AI while keeping the human element firmly in the driver’s seat. He is committed to finding that balance, confident that with the right approach, both companies and candidates will benefit—and the future of work will be brighter for all. _________________ Tools mentioned in this episode:
_________________ Want to learn more about Crelate? Book a demo here | |||
| FDE+ Executive Search | The Executive Recruiting Guide to AI Success: Training, Tools, and Transformation with Tricia Tamkin and Jason Thibeault | 24 Apr 2025 | 00:56:53 | |
Unlock the future of executive search operations with this episode of The Full Desk Experience. Dive into actionable strategies and decision points that will help you harness AI to drive your firm’s growth and competitive advantage. Key highlights:
Is now the time to standardize your firm’s AI knowledge, or nurture entrepreneurial recruiters? Will specialized AI tools survive the coming market shakeout? Tune in to get clarity—and learn how to put these strategies to work in your own practice. _________________ Tools mentioned in this episode: AI Tools & Large Language Models
Recruiting/Industry Tools
_________________ Want to learn more about Crelate? Book a demo here | |||
| FDE+ Executive Search | From Burnout to Breakthrough: Building a Self-Sustaining Recruiting Firm with Mike Gionta, Founder - The RecruiterU | 17 Apr 2025 | 00:40:56 | |
Unlock the secrets to scaling success in executive search with industry leader Mike Gionta, Founder of The RecruiterU. In this insightful conversation with Kortney Harmon, Mike shares his journey from the early challenges of owning a recruiting firm to building a thriving, self-sustaining business. Whether you're a solo executive search professional or leading a growing team, this episode delivers actionable strategies designed to elevate your practice. Gain a deeper understanding of how to manage the emotional ups and downs of recruiting, implement KPIs and metrics that drive growth, and keep your team motivated—without falling into the trap of micromanagement. Mike reveals the proven blueprint that allowed him to step back from daily operations while productivity continued to rise. Packed with practical advice and real-world wisdom, this is your go-to guide for transforming your recruiting business from the inside out. _________________ Follow Mike on LinkedIn: LinkedIn | Mike Gionta Learn more about the Exclusive Recruiting Production Summit here Check out The RecruiterU here Want to learn more about Crelate? Book a demo here Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||
| FDE+ Executive Search | Leveraging Content and Social Media to Propel Executive Search Firms with Dandan Zhu, Founder - DG Recruit | 10 Apr 2025 | 00:39:17 | |
This episode dives into the real challenges recruitment professionals face—like perfectionism—and why consistency and authenticity are key when it comes to content creation. Dandan shares her journey from young recruiter to founder of DG Recruit, offering powerful insights into using social media and content to elevate your executive search practice. Discover proven strategies for building a strong personal brand, creating impactful content, and navigating the modern recruitment landscape. Whether you're scaling your search firm or aiming to hit new revenue goals, you'll walk away with actionable takeaways and fresh inspiration. Tune in and learn from industry leaders as they share the tools and tactics redefining success in executive search. ________________ Follow Dandan on LinkedIn: LinkedIn | Dandan Zhu To learn more about agency recruitment check out: https://www.agencyrecruitmentacademy.com/ Want to learn more about Crelate? Book a demo here Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience | |||