Ever wonder if your years waiting tables or running a hotel front desk could be a secret weapon in your career arsenal? The answer is a resounding yes! In this episode of REACH, we'll be exploring how hospitality skills – those honed in the world of customer service, restaurants, cafes, and hotels – translate beautifully into the executive assistant career. Joining us is Janet Kim, Executive Assistant to the CEO of Clubhouse who successfully parlayed her background in hospitality into a highly successful EA career.  We'll be diving into how skills like anticipation, service, multi-tasking, problem-solving and exceeding expectations seamlessly transition from a hospitality setting to supporting executives.  

Janet enjoys sharing her story and experiences with other EAs on her blog called “That Exec Asst Life,” so be sure to subscribe to her social and follow along: https://www.thatexecasstlife.com/

In this episode of REACH, we're welcoming a baller Executive Assistant panel, showcasing 3 incredibly accomplished executive assistants who worked together at Slack for many years as part of the PDE EA Team. In addition to their roles as individual contributor EAs, as leaders within the EA org they also implemented best practices, developed career pathing for EAs, supported with onboarding and navigated the complexities of an acquisition and the ensuring change management (Salesforce acquired Slack in 2021).

Joining us is returning REACH guest from Season 2, Shelley Trask, who formerly supported the CTO of Slack for over 6 years. Next, we're joined by Sam Andonian who is currently the Lead Admin to Lidiane Jones, CEO of Bumble and has worked for companies like Slack, Google and Disney. And, rounding out our panel is Ellen Grosswiler, who currently supports the VP of Engineering at Figma and was an EA at Slack for nearly 5 years.

Together, our esteemed guests will provide valuable perspectives on how they operate as Lead EAs, offering guidance on leadership responsibilities, mentorship, culture and how they navigate a managerial role within the realm of executive support. 

Starting at just 15 years old, Violet Ostuni devoted much of her life to the Executive Assistant profession and worked her way to support CEOs of companies such as Zoox, Federation Bio, CSpence Group, Genstar Capital & Full Harvest. She’s held various demanding support positions and, as any good EA does, has made her executives’ goals and objectives her #1 priority, that is, until recently! Violet shares her journey from Executive Assistant to business owner, life coach, podcaster and motherhood mentor. This episode is a feel-good story that we hope inspires you to follow your dreams and passion projects as well as highlights how the Executive Assistant career can be a platform from which to launch your own entrepreneurial ambitions. Learn more about Violet Ventures at https://www.ventureviolet.com/ & check out her podcast here: https://www.ventureviolet.com/venturelovepodcast.

Today’s workspaces function very differently than they did even a year ago. Post-COVID era accommodations fundamentally shifted how we do work. A different kind of effort must be made to maintain our human connections that form as we work alongside each other. An important aspect of these connections that contribute to company culture is benefitting from inclusive and diverse workspaces. In this episode of REACH, we have the pleasure of speaking with Candace Deanes, who has had an illustrious career performing in roles that have uniquely qualified her to navigate this shift in how we work. Having been the Executive Business Partner to the Chief People and Diversity Officer at Twitter, and shifted to the Human Resources Business Partner role post-acquisition, Candace had super exclusive access and contribution to how DEI is approached and implemented in a large, dynamic organization.  

In this episode, we have the privilege of interviewing one of our very own from Maven Recruiting Group, Shirin Esmaili, Account Director & Team Lead of our Temporary Division. Shirin works with our clients to fill critical gaps such as those created by parental leave, disability, vacations or just a need for additional bandwidth or capacity to get through a crunch period. Over her Maven tenure, Shirin has navigated nearly every request or situation imaginable and counseled countless clients and temp workers on how to set themselves up for success, so she’s the perfect person to cover today’s topic which is how to evaluate the need for temp coverage, plus how to hire, train & set up a contract worker for success.

We’re delighted to welcome Lorynn Boland to our program! She is an EA who has navigated both sides of the aisle, so to speak, having spent five years at Kleiner Perkins, the legendary venture capital firm, and now the last six months supporting the CEO of PlanetScale, a database platform for developers with infinite scalability. Today we’ll be learning about Lorynn’s experiences of supporting in these environments which, while different, are also inextricably linked and symbiotic.

We feel this is an important conversation to have, as there is definitely a compatibility and common language between these respective industries, as well as some noteworthy differences. For anyone curious to understand these difference or for someone who is perhaps preparing for a job interview or transition from one side to the other, today’s conversation will be particularly valuable.

In this episode, we welcome back Executive Coach and Co-Creator of Maven’s e-learning course and coaching program, Julia Quijano. Julia and Jessica recently finished the recording and roll-out of our latest e-course, “Becoming a Strategic Partner.” In furtherance to that conversation, here is a follow-up on an emerging area that is presenting itself as another strategic opportunity for executive assistants to 10x their work: the rapidly evolving area of AI.

As a quick refresher, Julia is a former Executive Assistant turned Chief of Staff and currently runs her own Executive Development Firm where she works with startup leaders across various industries. She is the co-creator and host of our (now) 2 e-courses and also facilitates our group and individual coaching programs. This is her 4th time as REACH guest and her other episodes include What it Means to be a Chief of Staff, How Executives Have Also Been Affected by The Great Resignation, and How to set SMART Goals - if you haven’t already, be sure to check those out!

In the continuously evolving AI landscape, we’ve only scratched the surface on the potential of AI as well as the latent security and legal issues that are co-emerging with the advent of AI technology, especially as that relates to the Executive Assistant role. As we further our exploration of AI in the workplace, we’ve invited subject matter expert Abraham Kang, Managing Consultant at Include Security LLC, to our program. 

Abe is both an information security leader and subject matter expert who has worked for such notable companies as Venmo and Samsung and spoken internationally on security matters, as well as a Juris Doctorate licensed to practice in the State of California who lends his time as an amicus curiae specifically for the emerging intersection of AI and the law.  

Whether it's earning a JD in his spare time, teaching himself quantitative mathematics or learning to dance bachata, Abe has an insatiable appetite for learning and expansion, making him the ideal guest to tackle the vastness of this topic! 

The space of AI is moving so fast and evolving so quickly! AI is in the headlines nearly daily as people debate its merits, its utility in supporting efficiency and productivity, as well as the ethical and somewhat dystopian implications of its use as we incorporate it more and more into our daily lives and work. We've invited Nikki Dickman to our program to discuss her experience with AI and how she sees it supporting today's executive assistants.

Nikki is particularly qualified to speak on this subject. Not only is she an accomplished executive assistant with a background in psychology who started a tech company to help therapists connect more effectively with their autistic adolescent patients, but she is also currently the Chief of Staff at Rewind, an AI company founded and led by Dan Siroker, who previously built Optimizely and garnered wide acclaim there. Rewind AI has the provocative thesis, "What if you had perfect memory? What if you could ask any question about anything you've seen, said, or heard?" Join us as we ask this question and so many more.

Taylor DeLorenzo is the definition of an A-list Executive Assistant and high achiever. As an Ivy League graduate from Cornell, her first Executive Assistant role was supporting a Founder, and in her next role she served as the right-hand to the CEO of publicly traded Shake Shack. She then leaped over to Twitter where she ended her tenure there supporting the CEO and saw them through their much publicized takeover by Elon Musk.

In this episode, Taylor shares her story and her thoughts on how to shore up confidence in your abilities in order to accelerate your own Executive Assistant career.

If you’re a regular listener of REACH, you know that we like to unpack the nuances associated within EA roles across industries and across stages of organizational maturity. We’ve talked previously about what’s involved in taking a company public from the EA perspective, and in this episode with Katherine Estep, who currently supports the CFO at Udemy with executive operations, we discuss the specific responsibilities of an EA working in a publicly traded company. Katherine joined Udemy the month they announced their IPO and has been supporting their CFO ever since the company became publicly traded on NASDAQ. We're excited to share what she has to say about the EA role after a company has gone public!

You may be familiar with the term “war room” or “situation room” as it relates to the Presidential Cabinet where the President and his advisors retreat to strategize on highly sensitive or critical matters. Today Rachel Tan joins us to discuss the role an Executive Assistant plays in a war room in the context of a business. While Rachel currently supports the CEO & President of Benchling with strategic programs, she also has experience supporting Chief Marketing Officers and working closely with Communications and PR, meaning she’s no stranger to being involved in addressing newsworthy and current events, and even crises. Our goal in this episode is to help EAs navigate any type of "war room" situation with sensitivity, grace and professionalism. 

In this episode of REACH, we're joined by Ninni Vanni who’s been a C-level Executive Assistant for 10 years working for companies like Rula, ON24 and Zuora. Ninni holds a master's degree in communication, bringing a wealth of knowledge and expertise to the table to weigh in this topic. With a background finely tuned to the nuances of effective communication, Ninni is uniquely positioned to shed light on the intricate role that communication plays in supporting executives and managing the multifaceted and often delicate / diplomatic communications an Executive Assistant encounters. As we explore the importance of communication in this pivotal role, we'll unravel the impact of skills like active listening, information streamlining and the art of pushing back when necessary. Ninni's deep understanding of communication dynamics within and outside organizations will undoubtedly provide valuable insights for both aspiring and seasoned executive assistants.

We know you're excited for Part Two of our conversation with Chynna Clayton, former Executive Assistant to Michelle Obama and current Founder of Matriarch Made Development - and we're happy to deliver!

Join us as we delve into Chynna’s formative years that helped shape her into the person she is today, learn all that went into supporting a celebrity and someone as high profile and adored as former First Lady Michelle Obama, as well as Chynna’s three life takeaways and lessons from her time with Mrs. Obama. (I’m not giving anything away by letting you know one of them is knitting!)

You can learn more about Chynna’s consultancy, Matriarch Made Development, where she focuses on developing the talent and potential of administrative professionals in corporate and non-profit organizations by visiting https://www.chynnaclayton.com 

We are thrilled to release part one of our conversation with none other than Chynna Clayton who spent over a decade as the Executive Assistant to the legendary Michelle Obama, first in her capacity as FLOTUS, then for another 6 years after Mrs. Obama departed the White House. 

Chynna's story has been featured in Vogue and Oprah Daily, so we are especially grateful that she agreed to share her wisdom & experiences with the REACH community. Don't miss this opportunity to learn from an individual who has literally worked at the highest echelon of demand, expectation, intensity, and discretion and where the stakes couldn’t have been higher. Plus, this is just part one, so be sure to join us in two weeks for the rest of our conversation! Be sure to also check out Chynna's consultancy, Matriarch Made Development, where she focuses on developing the talent and potential of administrative professionals in corporate and non-profit organizations. Visit www.chynnaclayton.com for more information.

This episode on goal setting was not only requested by our listeners, but it’s a timely one given we’re at the top of a new year and hopefully full of inspiration and motivation to achieve some great things in 2023! Today we’ll be discussing some of the material covered in our "Becoming a Chief of Staff" e-course, specifically how to apply the SMART goals framework to your work as an Executive Assistant. This episode is full of practical content that you won't want to miss! 

If you’ve been contemplating investing in the e-course, this episode might give you the motivation to officially sign up! You can do so at https://courses.mavenrec.com/courses/becoming-a-chief-of-staff. Use code MAVENLOVESEAS for 15% off through the month of February. 

We’ve had a wide range of Executive Assistants on our program who support business owners, celebrities, government officials and even magicians, but never have we featured an EA who supports an influencer – until now! Katie Hobson is the Senior Executive Assistant to husband and wife team Michael & Lauryn Bosstick, lifestyle brand influencers, podcasters, business owners of Dear Media & The Skinny Confidential and hosts of the Him & Her podcast. Obviously, the world of influencing is a new and hot industry that greatly impacts all things social media, consumerism, shopping, cooking, decorating, knowledge gathering, you name it. In this episode, Katie provides us with a behind-the-scenes look into what goes on in the lives of influencers and how she as an Executive Assistant shows up to support them in a unique and meaningful way. 

Check out Katie's "Day in the Life" video on Instagram: https://www.instagram.com/reel/Cj8fNI4ABIK/?utm_source=ig_web_copy_link

Don't miss this episode featuring Grant Firestone, former Executive Assistant and Chief of Staff to Serena Williams! Grant's widely eclectic career spans everything from political operative, legislative aide in local government, high school coach, French student, lacrosse player, intern for the Global New York Times and currently, he supports the CEO of Lax International Airport on all things strategic initiatives, special projects and events. As someone who is so clearly capable and has such a myriad range of interests and talents, we’re excited to explore the perspective Grant brings to his work as a former Executive Assistant turned Manager of Strategic Initiatives and learn what it was that he's found within the Executive Assistant career that has nourished all of his different interests. Join us for this inspiring interview!

With Thanksgiving just a few days away, it's only fitting to release an episode all about FOOD! Cherie Barfield, Executive Assistant at Meta and Owner of Cherie’s Southern Kitchen, has been an EA for over 26 years and she most recently embarked on a new journey as a food entrepreneur, having launched her own soul food catering company. There is something so beautiful and inspiring about seeing someone go after their dreams and we promise you this is one of those feel-good stories that just makes your heart warm, your mouth water and your stomach growl (seriously, grab a snack for this one!).

You’re probably wondering, why is this episode called “The Gaming Effect?” What does that even mean? Well, have you ever noticed how ordinarily sweet kids, while playing video games will shoot their enemies on rapid fire screaming die, die in this kind of vapid, dehumanized way? Or the mindless look that washes over their faces as they vigorously grip the controller pressing “fire” as quickly as they possibly can? We’re calling this ability to tune out and turn off your empathy “The Gaming Effect.” 

This got me thinking that there is something very powerful that happens to our empathy and ability to relate and connect to others when we introduce the distance of technology. Many have spoken on the alienating and dehumanizing effects of technology and how Zoom and other similar platforms, while incredibly convenient, cannot compensate for human interaction and connection.   

With so many employers now relying exclusively (or at least mainly) on interviews conducted over a technology platform, it got me wondering if this "gaming effect" is also occurring in interview processes in today’s market and what evidence there might be for that based on the interview processes we run as a recruiting firm.  

In this episode, we welcome back Gillian Lopez, VP of Accounts and Growth at Maven Recruiting Group. Gillian works directly with many of Maven’s clients spanning Fortune 500 companies, venture capital firms, tech startups, you name it, and therefore, has a direct pulse on the market and what both job seekers and hiring managers are experiencing in today’s job market, which makes her the ideal guest for today’s topic.  

In this episode of REACH, our friend Campbell Ruggles, Executive Assistant to the CEO of Universe, joins us from Brooklyn, New York. Campbell is one of those people who gets up to speed quickly, makes an immediate impact, and does so in non-traditional ways which we'll unpack in this episode. A creative herself who used Universe’s platform to create a website to sell her own art, Campbell is someone who sort of stumbled into the Executive Assistant profession and has been incredibly successful.  

Our goal with this episode is to debunk the stereotype most people have about the kind of person who is successful as an EA. You know the type – they are hyper-organized, type A, love list making and planned their wedding at 10 years old! Campbell wouldn’t put herself into that category and mentioned she’s never fit the classic EA archetype, and yet she loves this profession and has been really successful at it. Campbell’s affinity for this role also demonstrates an important lesson, which is that there are multiple ways to be successful and, often times, being able to approach challenges and solutions from a different angle can be incredibly beneficial. So, if you’re someone who also feels like you also don’t fit the typical EA mold, or you’d like to learn how you can approach your own EA role from a more unique or innovative viewpoint, this episode is for you!   

If you’re a regular REACH listener, you know we’ve spent a lot of time discussing how to gain buy-in from your executive, but what about everyone else you need information from and work with day-in and day-out? People like your executive’s direct reports, or Finance, or other C-Suite members. Kristine Valenzuela, Executive Assistant to the Head of Engineering at Atlassian, has graciously offered to tackle this topic and share her tips for how to telescope your value beyond just your executive and essentially that boils down to creating good PR for yourself. So, if you need advice on how to position yourself or tweak your leadership brand to be perceived differently (and respected!) in your organization in order to get the information you need to do your job effectively, this episode is for you. 

We invited Rachel Coffman, Operations Manager within Susa Ventures, to the program to be the spokesperson of Venture Capital. If you’re a loyal listener of REACH (and we hope you are!) you know we’ve featured several Executive Assistants who support the movers and shakers of the tech world, so we wanted to give the Venture Capital industry some love. In this episode, we address questions like 1.) How can you take ownership of your role and drive your destiny as an Executive Assistant in Venture Capital? 2.) What hidden opportunities are there specifically within VC for Executive Assistants to bring more leverage and value to the executive(s) they support? This is an incredibly informative episode for Executive Assistants and administrative professionals considering a career in Venture Capital. 

With Mother's Day right around the corner, we thought it’d be fun to do an episode specifically for the working moms! In this episode of REACH, we’ll be delving into a conversation that resonates deeply with many: balancing the demands of motherhood and an elite Executive Assistant career working at the top of the professional ladder. We welcomed remarkable guest Camille Howard for this feel good conversation.

Camille's journey to the top is nothing short of inspiring. A US veteran who transitioned seamlessly into the corporate world, Camille now serves as a C-level Executive Assistant supporting the CEO of Mastercard. Beyond her professional accolades, Camille embodies the essence of resilience and balance, seamlessly navigating the intricacies of both career and motherhood. Listen in as Camille shares her insights, experiences, and invaluable wisdom on how she manages the delicate dance between her role as an Executive Assistant and her cherished role as a mother. We'll explore the unique challenges she's encountered, the strategies she's employed to overcome them, and the profound impact her role has had on enabling the executives she’s supported to also reclaim precious time for their personal lives. 

And last but not least, Happy Mother's Day!

In this episode, we talk about all things travel coordination in a "post-pandemic" world. Courtney Puckett, Senior Executive Assistant to the CEO of Crunchbase, does quite a bit of traveling in her role and of course she’s the brains behind booking any trip, conference, or event for her CEO, and in cases like planning an SKO, she’s the one executing travel arrangements for all attendees. 

Clearly travel as we know it has changed now that we have COVID to contend with.  There are weighty feelings around this subject and an ever-evolving list of rules and regulations to adhere to, which adds yet another layer to planning. 

But travel is Courtney's bread and better, in fact, it’s one of her favorite aspects of the Executive Assistant role so we’re talking to a bonified expert here. In view of this, today’s episode will be focused on giving our Executive Assistant listeners helpful tips and tricks for planning travel in a post-pandemic environment.  This episode is sponsored by Office Otter.

We had the honor of speaking with the women behind the woman, referring to Executive Assistant, Kenya Graham & Personal Assistant Lisa Magazine, who together supported the one and only, iconic Sara Blakely, who is of course the legendary entrepreneur and founder of Spanx. In this episode, we hear how Kenya & Lisa worked together to provide holistic, continuous 360-degree support to Sara so she could ultimately show up as the effective leader and change-maker she is. It's hard for us to imagine a better duo and you'll understand why after hearing how to these two cultivated a partnership and friendship to last a lifetime. Their secret? Humility, clear boundaries and one common goal. What speaks to their incredible tenure and legacy at Spanx? Each other. If you've an Executive Assistant who's ever wondered why it's important to partner with your executive's Personal Assistant or how to do that most effectively, we're excited to give you access to the wisdom and knowledge of the best of the best!

In this episode, Kevin Baker, VP of Team and Customer Success at Maven Recruiting Group, addresses all of your equity and stock options questions. If you’ve ever received an offer letter from a pre-IPO company and found yourself positively stumped trying to wrap your head around what exactly was being offered, you wouldn’t be the first or the last! The purpose of this episode is to help you navigate through the quagmire of legal-ese and esoteric terminology to help you feel better prepared to properly understand and evaluate your offer letter and what questions you should be asking at that stage in an interview process. If you’d like to dive deeper into this topic, be sure to check out Kevin’s article on this topic, Executive Assistants Can Earn Equity Too on our website. 

Former Executive Assistant-turned-Chief of Staff and current Executive Coach, Julia Quijano, tackles the popular topic and trending hashtag, The Great Resignation and in particular, how she’s seen this movement affect executives and leaders of companies. We often forget that our leaders are also part of the equation! In sharing this perspective, we hope you will be better equipped to relate to your executives and adjust your support, as they are also navigating similar questions during these times. 

This episode is sponsored by Cabinet, the all-in-one software application for Executive Assistants. Cabinet was created for high-performing Executive Assistants who are streamlining processes, creating culture, and preventing burnout - all before lunch. 

Discover why EAs at Fortune 500 companies are turning to Cabinet to help them handle complex calendars and manage their never-ending to-do lists. Go to joincabinet.com and sign up for your free account. 

We get it, any conversation around money likely makes you want to crawl under the table and avoid it all together. We've asked Cynthia Gildea, an Executive and Personal Assistant who has supported a wide-range of executives and ultra-high-net-worth individuals, to teach you everything you need to know about salary negotiation, especially as a female Executive Assistant. 

If you weren't able join us for our third REACH Roundtable Livestream, we missed you, but we captured the audio for you to listen to here. For those who aren't familiar, REACH Roundtable is an extension of our podcast where we invite former guests back to discuss all things hot topics in the Executive Assistant world. In this episode, you’ll hear from the guests you know and love, Lauren Pelusi, Rowe Hoffer, LJ Cohen, and Kristin Beatham as they discuss The Great Resignation, a trend perhaps more popular than the celery juice cleanse! Specifically, they dig into the cause of this movement, which industries in particular have been most affected, as well as the ways its impacted the Executive Assistant career.

This episode is sponsored by Cabinet, the all-in-one software application for Executive Assistants streamlining processes, creating culture, and preventing burnout all before lunch!

Discover why EAs at Fortune 500 companies are turning to Cabinet to help them handle complex calendars and manage their never-ending to-do lists. Go to joincabinet.com and use start your free account. 

In this episode, we are joined by Carrie Zimney, former Executive Assistant to the COO, Private Office of Bill Gates Ventures! Carrie brings up the oh so debated title discussion, a sensitive and weighty topic for many support professionals. There's no denying the ways in which the executive support role has evolved over the years since its original "Secretary" days. Today we continue to witness various companies adopt titles such as Executive Business Partner, Chief of Staff, Senior Executive Assistant and everything in between for their administrative employees. Having held many titles and esteemed positions herself, Carrie is just the person to host this discussion. So, if you're someone who has mixed feelings around your title or your identity as a support professional, this episode is for you. Join us as we learn what job title means for your current role, resume, career and identity.

If you’ve dreamed of supporting someone in Hollywood and you’re curious to hear what it’s really like, now's your opportunity! Jake Thomson, Executive Assistant to the CEO of Cosm, has supported several big names in the entertainment industry such as Heather Parry (Television & Film Producer best known for Pixels, The House Bunny & A Star is Born), Kelly Osbourne (actress & daughter of Ozzy & Sharon Osbourne) & Jenny Daly (another well-known TV producer) in both personal and executive support capacities throughout his career. So, if there’s anyone who can offer us a VIP peek behind the scenes, bloopers and all, it’s Jake! He even had the chance to meet one of his favorite Hollywood starts who he may or may not have a tattoo of.... can you guess who? This episode is sponsored by Malt + Stone, a female-founded, online clothing brand that empowers women to look and feel their best every day. With weekly curated drops, Malt + Stone has everything to reinvigorate your 2022 wardrobe from meetings to happy hour. Executive Assistants get 20% off their purchase with code MAVEN20. Shop 'till you drop!

In this episode of REACH, Stacy DeRosa, former Executive Assistant to the Founder and CEO of Glossier, Emily Weiss, discusses the difference between supporting a member of the C-Suite versus what it means to support the Founder of an organization. While it might seem like there wouldn’t be a ton of variance between the two, Stacy tells us otherwise. Great food for thought for those considering to take the leap from supporting a C-Level to supporting a Founder. 

If you couldn’t join us for our second REACH Roundtable Livestream, here’s our playback. REACH Roundtable is an extension of our podcast where we invite former guests back to discuss all things hot topics in the Executive Assistant world. In this episode, you’ll hear from the guests you know and love, Lauren Pelusi, Rowe Hoffer, LJ Cohen, and Kristin Beatham as they share their unique perspectives staying engaged in their work as Executive Assistants and how they maintain their passion and commitment to their careers. 

There are tracks within the EA role, there are tracks outside of the EA role and for those who see themselves tracking outside of the EA role, one of the paths that we’ve seen become commonly available to Executive Assistants is that of the Chief of Staff position. We’ve developed a course on “Becoming a Chief of Staff,” specifically designed for strategic Executive Assistants. So for those of you looking to further your knowledge & opportunities for advancement & community, visit www.mavenrec.com/courses.

Happy Administrative Professionals Day to our REACH Executive Assistant community! In the spirit of celebration, we invited our listeners to call in to the show and ask us anything. In this episode we welcomed back Maven Recruiting Group’s VP of Accounts and Growth, Gillian Lopez, to help tackle your burning questions alongside REACH host Jessica Vann. Thank you to all of you who called in to our program and asked such insightful questions around asking for a raise, standing out in your job search, landing an EA to CEO role, adjusting your resume when you've been out of the industry for a while, getting your executive to view you as a trusted partner and so much more! We're excited to share this Q&A episode with you all!

While we’re clearly huge advocates of the Executive Assistant career path, we also recognize that there are those whose inclinations and desires ultimately lead them away from that career and feel there is also value in talking about those guest stories. In this episode, we feature Tiffany Haughton’s story of going from Executive Assistant to the CEO of Poshmark to Growth Partnerships still within Poshmark! Tiffany’s roots as an EA go deep as she also supported the Founder & Creator of Android at one point in her career and she’s a big fan of the role. We talk about everything from how Tiffany wound up as an EA, when she realized she was ready to pivot into something new, how she had that conversation with her executive, as well as all of the ways in which the Executive Assistant role served as an excellent training ground for her current position. We know what you’re thinking, “What is growth partnerships anyway?” Well Tiffany answers that question, but we’ll give you a spoiler – she gets to collaborate with celebrities and influencers like Busy Phillips and Serena Williams!!! 

Ellie Dunne, Executive Assistant to the Head of Global Security at Stripe, shares her tips and tricks for how to gather the context you need in order to confidently make decisions on your executive’s behalf and what that looks like in practice. Perhaps your executive never has the time to get you up to speed or lacks the communication style to provide you with the details... or maybe working from home has just made it all the more difficult to get your questions answered. Regardless, this is an important skill to have in your toolkit – something that takes time to master and something that Ellie knows how to do well!

There’s no denying the record of IPOs that have taken place on the US stock market this year and the flurry of organizations headed down that path next, so we decided it was time to dedicate an episode to the role an EA plays in taking a company public. We invited back former REACH guest Tanya Benvenuto, who played a significant role in Okta’s IPO back in 2017. At the center of it all, ringing the bell next to CEO, Todd McKinnon, Tanya lived and breathed this experience first-hand. In this episode, she shares what goes on behind the scenes, how best to support your executive through the process & how to navigate all of the additional intricacies and responsibilities that come with taking a company public all while maintaining the upmost level of discretion. So, if your organization has officially filed an S1, this episode promises to lend insight into the process and prepare you for that life-changing experience. 

We’ve talked a lot about what it means to support an executive in the business realm, but less has been explored about what it takes to support an executive in the personal realm. We decided it was time to dedicate an entire episode to estate management, so we invited prominent Estate Manager & Personal Assistant, Alicia Myers, to discuss all things estate management and how to successfully set up a personal household. We touch on how to create a household manual and implement a seasonal maintenance checklist, to how to coordinate a design & build project, to how to manage multiple estates and above all, what it takes to support individuals in the public eye who live highly complex, involved and demanding lives. Here’s a teaser for you: it requires resourcefulness, discretion, precision, attentiveness, flexibility and the need to check your personal values and opinions at the door. So, if you’re an Estate Manager looking for best practices from the best of the best or, perhaps, you’re currently a nanny or family assistant who’s curious about the estate management piece, or even an executive assistant interested in transferring to private service, this episode is for you!

Angela Wiley, Executive Assistant to the SVP of Americas Sales and the SVP of Global Corporate Sales at Equinix, talks about her experience supporting newly minted leaders and executives who had never experienced support until Angela! In this episode, we discuss the typical areas that first-time founders need coaching or direction from their EAs and specifically, how Angela built both a thoughtful and meaningful partnership with her former executive at Inkling. When supporting a new executive, your role takes on a different responsibility in that you become both an ally and a coach. As Angela puts it, supporting a fist-time founder is a tremendous opportunity to leave a legacy as an executive assistant for years to come. So, whether you’re supporting an executive who has never been an executive before or has never had an assistant before, Angela knows what it’s like to be in your shoes and is here to offer you advice and encouragement.

Shelley Trask, Senior Executive Assistant to the CTO/Co-Founder of Slack and avid thought leader in the administrative community, joins us to tackle one of her favorite topics: How to Support a Difficult Executive. (And in case you were concerned, no, she's definitely not referring to her current exec!) Listen in as Shelley shares her strategies for how to get around said difficulty and how you can help coach your executive’s behavior & influence their habits or even draw the line when a situation is simply incorrigible. Whether you’re dealing with the new exec, the too-busy exec, the non-responsive exec, the no-boundaries exec, the perpetually-late exec, or even the brilliant a**hole (as Shelley puts it,) we promise you’ll be taking notes throughout the entire episode & leave feeling equipped with practical knowledge you can begin implementing as soon as tomorrow!

If you’re looking for advice on all things salary negotiation, performance reviews and mentorship, you’ve stumbled upon the right episode. Mentorship is something Senior Business Partner, Autumn Heard, is incredibly passionate about. She currently manages a team of three admins at Medallia but has helped mentor, train and develop many administrative professionals over the years. In this episode, Autumn mentors our community by sharing her tips for things like how to prepare for a performance review, how to ask for feedback, how to provide support that aligns with your executive’s goals, how to negotiate the salary you want and deserve, and also what to look for in a mentor.

If you couldn’t join us for our first REACH Roundtable Livestream, we saved our audio playback for you. REACH Roundtable is an extension of our podcast where we invite former guests back to discuss all things hot topics in the Executive Assistant world. For our first Roundtable, we tackled the single-most relevant topic: “Returning to the Office.” In this episode, you’ll hear from the guests you know and love, Lauren Pelusi, Rowe Hoffer, LJ Cohen, and Kristin Beatham as they share their unique perspectives on whether EAs should be expected to return to the office alongside their executives and if not, how that forever changes the landscape of executive support. Join us for the next livestream and we'll address your questions in real-time. Plus you'll be able to enter our giveaways!

The Chief of Staff topic isn’t going anywhere! In this episode we interview Jenna Miller, Chief of Staff at Betterworks to share her perspective on the CoS role. With all of the hype around this somewhat squishy and nuanced position, we’re making an effort to bring you the insight and perspective you’re looking for. Jenna talks about her recent promotion to Chief of Staff and the ways in which the Chief of Staff role differs from her experience as an Executive Assistant. She also unpacks her expectations vs the reality of the position now that she’s in the thick of it. One of her clear distinctions is that in the EA role, you experience “quick wins” as you focus primarily on executing tasks on behalf of your executive. While in the Chief of Staff role, your wins and rewards take a bit longer to come to fruition since your initiatives are focused on not only the executive, but the entire org.

This is part-two of our two-part series with event planner extraordinaire Heather Keenan, President and CEO of Key Events.  Heather and her firm have orchestrated events the likes of which have been attended by queens, US Presidents, celebrities and the A-list of the business world. If you missed part 1, definitely give it a listen (Season 1, episode 16) where Heather shared how Executive Assistants could pull off a successful virtual event.  As in-person events resume, we wanted to bring Heather back on the show to hear her advice around carrying out a meaningful and successful in-person event (the best kind)!  Whether it’s a casual team happy hour or a formal executive dinner party, Heather says that every event exists to push business forward and it’s an Executive Assistant’s responsibility to nail that objective. One of her favorite tips when it comes to brainstorming and executing an event is “to paint with a big brush.” Join us for a conversation with tons of practical tips and lots of laughs! And you won’t want to miss her answer to our infamous REACH question with a twist. 

Ann Hiatt is a Silicon Valley veteran with 15 years of executive support experience under her belt. She’s supported many of the titans of tech including Jeff Bezos, Founder and CEO of Amazon, Marissa Mayer, former CEO of Yahoo!, & Eric Schmidt, CEO and Executive Chairman of Google. Having pivoted from her career as an Executive Assistant and Chief of Staff, Ann is now a Leadership Strategist & Executive Coach as well as an author and podcaster! In this episode of REACH, Ann shares some of the wisdom she's gleaned from working closely with some of the brightest minds in Silicon Valley and how she’s parlayed that knowledge into her work as an executive leadership strategist. If you haven't already, be sure to grab a copy of her book Bet On Yourself: Recognize, Own & Implement Breakthrough Opportunities.

You’ve probably heard the term “seasoned” or perhaps even been labeled or felt as such. And in the Bay Area tech arena especially, it’s not uncommon to work alongside colleagues or even support executives who may be in their early 20s or 30s. So, we’ve decided to tackle the ambitious topic of what it means to age gracefully in your career as an Executive Assistant and, in particular, how you can avoid “aging out” of the EA career. Nicole Hawkins, Senior Manager of Administration at Patreon, who supports CEO Jack Conte, has volunteered to share her experience of being a “seasoned” EA and what it’s like to work with and support individuals who are younger than she is. We’ll be talking about how to stay relevant amidst younger talent, how to relate to an executive team and group of colleagues who seem to get younger not older, how to provide invaluable support despite age differences, and how to confidently package your experience when interviewing.

In this episode, Mallory Drury, former Executive Assistant to the President and CEO of Marcus & Millichap, shares her personal experience of being at a crossroads and thinking through next steps in her career. After eight plus years as an Executive Assistant, she finds herself in a reflective state of mind as she tries to determine what’s next for her, whether that’s another Executive Assistant position or something completely different. Jessica tackles this conversation interview-style by asking Mallory questions about what makes her tick, what contributes or detracts from her enjoyment and satisfaction and how she finds fulfillment. We hope that Mallory’s story offers some guidance and encouragement to those listeners out there who find themselves in a similar place. If you’re feeling similarly ambivalent or unsure about where you are with your Executive Assistant career, we hope hearing Mallory’s story will give you some ideas to ponder and reflect on, or even help you reignite your passion for EA work. This episode promises to be raw, heartfelt, enlightening and hopeful.

The topic you’ve all been waiting for!  These days it feels like Chief of Staff and EA are used almost synonymously and with all the buzz  around the Chief of Staff title, we decided to dive into what it actually means to be in this role, what the day-to-day of a Chief of Staff can look like, and how it differs from the EA role. In this episode, we explore why an Executive Assistant makes a great choice for a Chief of Staff. While there is no “one size fits all” definition of Chief of Staff, our goal is to share multiple perspectives on this role and the variety of ways in which a Chief of Staff can contribute.  To kick off this series, we’re thrilled to have Julia Quijano on our program, who served as Chief of Staff at Aera Technology, a venture-backed startup in Silicon Valley where she wore many hats including leadership development and building the company’s DE&I program. Julia started off her career as an Executive Assistant at Salesforce where she supported the Chief Revenue Officer and the Chief Customer Officer before deciding to pursue a master’s degree in Counseling Psychology. 

If there’s anyone who knows how to break a glass ceiling it’s Lorena Legarreta, Executive Assistant to the President, CFO and CSO of Bumble. Today’s discussion promises to be an empowering one as we hear Lorena’s story. Growing up in Mexico, Lorena is a first-generation Latina who became an Executive Assistant sort of through happenstance because of her ability to speak Spanish and English fluently. She’s also been the first EA to many of the executives she’s supported throughout her career AND she supported her first ever female executive at Bumble. Bumble recently went public and made history as Bumble’s CEO, Whitney Wolfe Herd, became the youngest female founder in history to take a company public -- she even rang the bell with her baby perched on her hip, talk about breaking glass ceilings!