Your admin team is about to get superpowers. 🦸
Here's a fun fact that'll make your jaw drop: in 2024, more people went to a behavioral health appointment than a primary care one. That's never happened before.
Therapists, you are in demand.
Here's a less fun fact: Americans spend something like $960 billion a year just on healthcare admin. Not clinicians. Not care. Just the paperwork behind the paperwork.
So what happens when someone builds a practice automation platform specifically to close that gap?
Listen to this episode to find out.
Justin Ith, co-founder and CEO of Aria, joins Uriah to talk AI, automation, and why "human in the loop" isn't going anywhere anytime soon — even as the tools get scary good.
Top 3 things you'll learn:
Not all AI is created equal. There's generic AI (your Claude, your ChatGPT, your Gemini) and there's purpose-built AI for practice-specific problems. Knowing which tool solves which problem is half the battle.
The "big hospital" advantage is shrinking. Deep benefits verification used to take a human several minutes of digging through portals. Aria does it in 11 seconds — the kind of automation that used to be exclusive to billion-dollar health systems, now available to a 10-clinician group practice.
AI won't replace your team — it'll supercharge them. The future isn't fewer people, it's fewer openings as your existing staff's capacity grows. You still need someone to "drive the car," as Justin puts it — these systems aren't perfect, and they're not fully autonomous.
A few quotes:
"You have to not just love the problem — you really have to love who you're trying to help. That's the one consistent through line."
"The average person would take a couple minutes. We do it in 11 seconds."
"These tools are not intentionally designed to replace you. They're intended to empower you."
A few links:
Head to heyaria.com/productive for one month free on Aria's practice reporting tool — Justin's gift to Productive Therapist listeners.
Find out more about our services at https://productivetherapist.com/
