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Explorez tous les épisodes du podcast Product For Humans | The Practice of Product IRL!

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TitreDateDurée
We Built This Mess: AI, Power, and the Human Cost of Moving Fast With Katrina German13 Feb 202600:47:58

AI is changing everything, but the real crisis is trust, and leaders are not measuring the human cost.

In this 2026 episode of Product for Humans, Christa Hill goes deep with Katrina German, one of Canada’s clearest voices on ethical digital leadership.

They start with what sparked Katrina’s recent media coverage: AI-enabled harassment and the rise of synthetic sexualized imagery used to silence women online. From there, the conversation zooms out to a bigger question: how did we go from early internet guardrails to today’s “terms of service as consent” reality, and what does that mean for Canadians trying to lead through platform power, misinformation, and fragile digital infrastructure?

Then they shift to the human side. Katrina names the thing many leaders feel but cannot articulate: technostress. They talk boundaries, organizational clarity, and why leaders in 2026 have one job above all else: rebuilding trust.

They wrap with a fast, fun “Smash or Pass” round on AI self-regulation, unenforced principles, and the myth that we are “too early” to govern.

What we cover
  • Why AI-generated sexualized imagery is being used to silence women online, and why platforms cannot shrug it off as “user responsibility”
  • The media problem: whose voices get airtime, and what it costs when expert women get clipped to one sentence
  • A practical solution for journalists and experts: Informed Perspectives, a network that helps match media with expert women
  • Regulation memory loss: what Canadians already regulated well (and why we stopped pushing for the same accountability in social platforms)
  • Platform power vs public interest: why commercial incentives are not the same as societal stewardship
  • Canada’s opportunity moment: and why “building our own” is back on the table
  • The human cost of constant change: technostress, burnout signals, and what leaders are asking people to carry
  • What leaders must prioritize in 2026: trust as a strategic pillar, not a brand value
  • Smash or Pass lightning round: self-regulation, terms of service, “responsible AI” without enforcement, and leadership literacy

Guest

Katrina German is the Founder and CEO of Ethical Digital. Her work focuses on ethical digital leadership, trust, and helping organizations build human-centered digital strategy with real accountability.

https://www.katrinagerman.com/

https://www.ethicaldigital.ca/

https://www.linkedin.com/in/katrinagerman/

Chapters

00:00 Introduction and Context of the Conversation

07:27 The Mess We Built: Regulation and Technology

26:00 The Human Cost of Not Measuring

26:58 Navigating Emotional Responses in a Digital World

28:29 The Importance of Self-Care in Tech

30:19 Understanding Techno Stress and Burnout

32:35 Strategies for Managing Tech Overload

36:49 The Future of AI: Integration or Opt-Out?

39:13 Building Trust in the Age of Technology

44:14 The Role of Ethics in AI Development

Hot Girl AI Summer: Why You Need to Go AI-First — Now31 Jul 202500:41:41

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In this energizing mid-year check-in, Christa and Renée dive into the accelerating pace of AI and why 2025 is the year to stop watching from the sidelines. From Canada’s shockingly low AI adoption stats to what it really means to build AI-first businesses, they break down the urgency for leaders, teams, and individuals to level up—fast. 

💡 They cover: 

  • What “AI-first” means (and why “AI-last” is a risk) 
  • Why technical literacy is the new leadership currency 
  • The myth of AI replacing humans—and what’s actually happening in real companies 
  • Real-world use cases built for less than $5 (!) 
  • How strategic people (not just technical folks) are leading the AI charge 

Whether you’re feeling overwhelmed or already in the mix, this is your moment to get in the game. 

🔥 It’s not just an AI moment. It’s a movement. 

👉 Join us online for a free Hands on "Zero to One AI" lesson you can do over your lunch break:  Sign Up Here
 

 👉 Register for our next AI Business Leader webinar:  Sign Up Here

 

Hosted by: Renee Matsalla & Christa Hill

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PFH013: How Product Management Powers a $10 Billion Tourism Industry11 Oct 202400:46:10

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Tired of your job and want to pivot?

Well, it isn’t as hard as you might think! Don’t just take our word for it—hear from recent Southern Alberta Institute of Technology (SAIT) grad Jillian Hale, who transitioned from marketing to become a Group Product Manager at Travel Alberta.

Join Christa Hill and Renee Matsalla tomorrow to learn how Jill made her successful pivot into Product Management and how you can too!

Hosted by: Renee Matsalla & Christa Hill

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PFH007: Product For Humans - From Interior Design to Microsoft with Kelly Medeiros06 May 202400:58:56

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Did you know you can work at Microsoft with a background in interior design!?

That’s exactly what Kelly did!

After a career in Interior Design and the furniture industry, Kelly did the seemingly impossible: She started working for an up-and-coming tech startup.

Then she landed at Microsoft!!

How did she do it?

How does she use her unique background to lead teams?

Hosted by: Renee Matsalla & Christa Hill

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PFH006: Product For Humans - Global Product Management Excellence with Temi Oyewole06 May 202400:56:23

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Sometimes you meet people who were born to be Product Managers.
Temi Oyewole is this type of person. 

Originally from Nigeria, Temi did her Masters in the UK, became a Strategy and Finance Consultant in Lagos, then made her way to Canada in 2018. 

Soon she realized that she wanted to become a Product Manager. 

And she did just that, landing a job with the rapidly growing Virtual Gurus. 

Now she is a Product Manager at ATB and has never looked back. 

Hosted by: Renee Matsalla & Christa Hill

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PFH001: Product for Humans - AMA with Pivot Pro Cameron Christian10 Apr 202400:58:29

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YOU belong in Product. 
 
Don't believe us? Join our Product Ask Me Anything with Cameron Christian who recently made the pivot from broadcasting to tech! 
 
Despite graduating into a tough job market, Cameron was able to find the perfect career for himself as a technical Project Manager for the global powerhouse Evertz. 

Hosted by: Renee Matsalla & Christa Hill

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PFH005: Product for Humans - AMA with Charlé West30 Apr 202400:52:37

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Join us for this incredible conversation with Charlé West of Athennian!

She is a mid-career PdM and shares her journey into product and her reflections on her experiences and learnings to date!

 

Hosted by: Renee Matsalla & Christa Hill

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PFH009: Product For Humans - Using Product Management for Good with Sandi Boga06 May 202401:00:57

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When it comes to generating impact through Product Management, there is no one better to talk to than Sandi Boga! 
 
Sandi’s impressive career saw her leading teams at Alberta’s biggest tech success stories including SMART, ATB, Symend, and Benevity. 
 
Now she connects non-profits with the funders who support their world-changing ambitions as Head of Product @ Impact Genome. 
 
We cannot wait to talk to her about her path to Product Management and her unique approach to leadership and impact. 
 
You DO NOT want to miss this one!

Hosted by: Renee Matsalla & Christa Hill

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PFH012: Product for Humans - Using Product Practices to Scale Jobber w. David Ferris!19 Jun 202401:00:54

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Want to know how to scale a company to BILLIONS of dollars in services delivered?

Look no further than 👋 David Ferris, the Sr. Product Manager (AI) at Jobber! 

David has been leading Product Management practices for 11 years at Jobber, an award-winning operations management software for home service businesses. 

David helped Jobber reach 200K+ home service pros, who have over 27 million households and invoiced over $40 billion in services!! 

Talk about SCALE! 

Join us to hear how David kept a level head and used Product Management best practices to rapidly scale Jobber’s products. 

See you there!

Hosted by: Renee Matsalla & Christa Hill

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PFH010: Product For Humans - Product Led Growth With Tom Alvarez - Good Lawyer06 May 202400:55:39

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Brace yourselves for an epic live chat with Thomas Alvarez, CPO of Goodlawyer!

Tom and his team are revolutionizing how businesses find reputable legal counsel. 

No more massive bills and expensive retainers.

Just value.

Hear how Tom's Product leadership brought Goodlawyer to where it is today, about his career ups and downs, his wild ride into product management, and what it’s really like to ride on a rocket ship of high growth.

Hosted by: Renee Matsalla & Christa Hill

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PFH002: Product for Humans - 2024 Predictions Part 230 Apr 202401:05:32

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We had a blast talking about Product Management trends and predictions for 2024... 
 
So we are doing it again! 
 
Tune in for Part 2 of 2024 Product Predictions! 
 
What does AI mean for Product folks? 
What are the trends in Product Management hiring? 
What are the challenges faced by Product Leaders in 2024? 
We've heard a lot about the tech predictions for 2024, but what about the humans behind by it? 

Hosted by: Renee Matsalla & Christa Hill

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PFH015:The Antidote to “Discovery Theatre"09 May 202500:37:35

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Tired of pretending you're doing discovery when really, you're just guessing? In this episode, we step into The Product Experiment Garage with Chantal Botana and Maurice McGinley for a real talk on what discovery actually means — and why it’s so often misunderstood.

This isn’t about running a full-blown design sprint on day one. It's about finding the next right step in your product practice — and doing it in a low-stakes environment where you can observe, experiment, and learn.

💡 You’ll hear:

  • Why “Discovery Theatre” is holding your team back
  • How to challenge assumptions with users, not in a vacuum
  • The value of practicing product outside your daily work
  • A better way to onboard your team into true discovery habits

Product is a practice. It’s a team sport. And you don’t need permission to get better at your job — just a garage, some guidance, and a willingness to try.


Want to try this for yourself? Sign up for a session here:
https://product-garage.eventbrite.com 


Want to connect with Chantal and Maurice:

https://www.linkedin.com/company/product-evangelist/    

https://www.linkedin.com/in/mpath/

https://www.linkedin.com/in/cbotana/

Hosted by: Renee Matsalla & Christa Hill

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PFH003: Product for Humans - 2024 Predictions Part 130 Apr 202400:58:06

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What does the future have in store for Product Management? 
 
In 2023, we've heard a lot of rumblings about Product Management roles being eliminated, companies turning away from Agility, and a focus on profitability over growth. 
 
OH and of course we've heard that AI robots are coming to take all of our jobs. 
 
But what's really true? What can we expect in 2024? 
 
Our founders and Product Management experts will talk about the future of Product Management head on. And guess what, it's a lot more exciting than you think! 

Hosted by: Renee Matsalla & Christa Hill

Tacit Edge:

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The Future of Sport: Where Data Meets Grit18 Jun 202500:50:02

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In this episode of Product for Humans, we dive into the exhilarating—and urgent—intersection of sport, technology, and AI. Join hosts Christa Hill and Renee Matsalla as they sit down with longtime friend Dr. Taylor McKee from Brock University's Centre for Sport Capacity to explore how data, ethics, and innovation are reshaping the future of sport. 

From predictive analytics and injury prevention to safe sport and cultural reform, we unpack: 

The opportunities and risks in sport tech adoption 

Why nonprofit sport organizations are drowning in sensitive data—and what to do about it 

How a product mindset can help teams move from overwhelmed to empowered 

The untapped potential of AI to make sport safer, more inclusive, and more equitable 

How young professionals can break into sport leadership without a famous last name 

Whether you’re a sport executive, a volunteer board member, or a student trying to build a career in sport—this one’s for you. 

🧠 Data is already in the game. The question is: are we ready to use it for good? 

🔗 Resources, links, and how to connect with Dr. Taylor McKee are in the show notes. 

Hosted by: Renee Matsalla & Christa Hill

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PFH008: Product for Humans - How to Pivot in Tech with Mónica and Rosheen06 May 202401:02:11

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Think you don't have enough tech experience to pivot and persevere in the technology industry? 

Think again!!

We are talking to Mônica Alves Maciel and Rosheen Hayat, two phenomenal individuals who made the transition to technology WITHOUT a technical background. 

Tune in to learn how they used their unique backgrounds to their advantage to land incredible jobs in our growing tech ecosystem. 

Hear the challenges, how they persevered, and how they are now helping others do the same.

Hosted by: Renee Matsalla & Christa Hill

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PFH011: Product For Human - Learnings From Transformed By Marty Cagan15 May 202400:58:33

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Tis the season for product enthusiasts as Marty Cagan of Silicon Valley Product Group legend unveils yet another gem!

Every few years, SVPG releases a new book that distills insights from the most successful product organizations worldwide into an easily digestible format.

This time, the focus is on the ever-elusive concept of transformation. But what exactly is transformation? It's the process of reshaping an organization to be driven by technology and innovation, shifting from a project-based model to the Product Operating Model.

Christa and Renee have delved into the book and are brimming with excitement to share their key takeaways with you, including:

- What aspects of the book have us most enthralled?
- Why does transformation pose such a formidable challenge, based on our experiences?
- Which principles, gleaned from both the book and our professional endeavours, have proven effective for facilitating transformation?
- If you find yourself in a company far removed from transformation, what strategies have we observed to kickstart your own journey?

And that's just the beginning! Expect a deep dive into these topics and more during our discussion this Thursday. 

Whether you've read the book or not, we look forward to engaging with you. 

Hosted by: Renee Matsalla & Christa Hill

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PFH004: Product for Humans - AMA on AI and Agile!30 Apr 202400:57:21

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What does the future have in store for Product Management? 
 
In 2023, we've heard a lot of rumblings about Product Management roles being eliminated, companies turning away from Agility, and a focus on profitability over growth. 
 
OH and of course we've heard that AI robots are coming to take all of our jobs. 
 
But what's really true? What can we expect in 2024? 
 
Our founders and Product Management experts will talk about the future of Product Management head on. And guess what, it's a lot more exciting than you think! 

Hosted by: Renee Matsalla & Christa Hill

Tacit Edge:

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2025 Holiday AI Wrap with Renee & Christa24 Dec 202501:09:01

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In this final episode of 'Product for Humans', Christa Hill and Renee Matsalla reflect on their journey throughout the year, discussing the impact of AI on their business and personal lives. They explore the challenges and successes they've faced, the importance of community engagement, and the lessons learned from navigating the AI hype cycle. The conversation emphasizes the need for continuous learning and collective action in the face of technological advancements, while also sharing insights on various AI tools and their effectiveness. As they look ahead to 2026, they encourage listeners to embrace education and empowerment in their own journeys.

Don't miss the unforgettable AI Tool "Smash or Pass" segment! 20 tools rapid fire!

Hosted by: Renee Matsalla & Christa Hill

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PFH014: Standing Up for What's Right in Tech with Frances Haugen11 Dec 202400:52:29

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Frances became a household name in 2021 when she blew the whistle on Facebook for the prioritization of profits over user safety. 
 
And guess what... she is a PRODUCT MANAGER! 
 
We got to ask her about her pathway into Product Management, what it was like working at Facebook when these practices were happening, and how she got the courage to speak up for what is right. 
 
We also got to talk about the future of AI and how we can be at the forefront of it. 
 
This is a MUST WATCH for anyone who is interested in the future of technology and how it can be created ethically. 

Want a discount on AI Product Management Education? Join our Info Session! https://courses.tacitedge.ca/ai-product-management-apply-now-page 

Hosted by: Renee Matsalla & Christa Hill

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