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Connecting the Ecosystem: Looking Ahead to Pet Connect USA 202416 Oct 202400:40:55

Peter Kenseth talks with Poppy Howard-Wall about Pet Connect USA 2024, a unique networking event for pet industry leaders. Learn about the conference's focus on innovation, partnerships, and addressing industry challenges. Discover why this intimate gathering of 500 C-suite executives is a must-attend for anyone in the pet care space.


Beyond the Price Tag: How Pet Insurance Reshapes Veterinary Medicine09 Oct 202400:59:29

In this eye-opening episode of Petworking, host Peter Kenseth sits down with Dr. Jennifer Sperry, a licensed veterinarian and medical director at Independence Pet Group, to explore the often-overlooked impact of pet insurance on veterinary burnout. Dr. Sperry shares powerful insights from her experience in both general practice and emergency clinics, revealing how increased pet insurance adoption can dramatically improve the working lives of veterinarians. The conversation delves into how pet insurance not only protects pet owners financially but also enables veterinarians to provide optimal care without the stress of financial constraints. From reducing decision fatigue to enhancing client relationships, this episode uncovers the far-reaching benefits of pet insurance for the entire veterinary ecosystem. Whether you're a pet owner, veterinary professional, or simply interested in the future of animal healthcare, this discussion offers valuable perspectives on how pet insurance could transform the veterinary profession and improve outcomes for our beloved pets.

Nulo's Dr. Greg Aldrich on Minimally Processed Pet Foods and the Journey to the "Perfect Pet Food"02 May 202400:54:50

Dr. Greg Aldrich, Chief Operating Officer at Nulo Pet Food, recently joined Petworking host Peter Kenseth to discuss Nulo's latest innovations in minimally processed pet foods and the brand's philosophy on optimal pet nutrition.


Aldrich, who previously worked as an associate professor at Kansas State University studying pet nutrition, joined Nulo about 15 months ago after consulting with the company for over a decade. He has been working closely with Nulo founder Michael Landa on developing foods that align with an active lifestyle for both pets and their owners.


A Focus on Minimal Processing

A key focus for Nulo is minimizing the processing and heat applied to their foods in order to maximize nutrient retention and availability. Aldrich explained that traditional manufacturing processes like extrusion for kibble and retort canning subject all ingredients to very high heat, which can damage nutrients and create undesirable chemical interactions.


Nulo is exploring techniques like cold pressing, gently cooking, air drying, and freeze drying as alternatives that apply lower temperatures for shorter periods. "We're trying to find the perfect time and temperature for each component," said Aldrich.


He positions Nulo's approach between raw diets, which have food safety and shelf-life challenges, and highly-processed kibble and cans. The goal is pasteurization to control pathogens while minimizing nutrient loss.


High Protein, Low Carb Philosophy

In line with the idea that dogs and cats are carnivores, Nulo has adopted a nutritional philosophy focused on high animal protein and low carbohydrates from low-glycemic sources like miscanthus grass fiber. Aldrich cited research linking high protein to better lean body mass and concerns that highly-digestible starches may contribute to obesity and diabetes in pets.


Partnering with Athletes

To emphasize the nutrition and performance connection, Nulo has partnered with elite athletes like Simone Biles and plans to feature more Olympians heading into the Paris 2024 games. The idea is that consumers will be more receptive to nutritional advice from the athletes they admire.


What's Next

Nulo's latest innovations include the new cold pressed diet, gently cooked shelf-stable pouches, rebranded freeze dried, and new canned cat foods. At SuperZoo 2024, the brand plans to unveil new treat products aligned with their nutritional principles as well as updated packaging.


Aldrich is aiming for continued progress toward the "perfect pet food" through optimal ingredient selection and processing tailored to each nutrient type. However, he emphasized the need for more research funding specifically for pet nutrition to advance knowledge in this area.

Have You Heard of Miscanthus? M-Fiber and Sustainability22 Apr 202400:45:05

Happy Earth Day! Miscanthus is a perennial grass, and represents a highly sustainable and effective fiber source. In addition to serving as a source of dietary fiber, it also enhances the structural integrity of pet foods during manufacturing processes, contributing to better kibble cohesion and moisture retention. Miscanthus is primarily cultivated in southwest Missouri and stands out due to its substantial growth, reaching heights of 10 to 12 feet during the summer months. This perennial grass is established once and yields harvests annually for up to 30 years, requiring minimal maintenance. It does not require annual tilling, extensive nutrient inputs, or the felling of trees, which are common in other fiber production processes. Compared to other ingredients used as fiber in pet food, like powdered cellulose or beet pulp, miscanthus is produced in a far more sustainable, and less resource-intensive process. It is a highly sustainable crop, requiring minimal inputs and offering considerable ecological benefits: Water Use: Miscanthus requires significantly less water compared to other crops. It is grown without the need for irrigation, and requires significantly less water compared to powdered cellulose in its production process. It saves over 153 million gallons of water for every million pounds replaced in the industry, which translates to approximately 153 gallons of water per pound when miscanthus is used instead of powdered cellulose. Chemical Free: The processing of miscanthus does not involve chemicals, relying instead on mechanical means to convert the harvested grass into a usable fiber form. Powdered cellulose requires the introduction of chemicals to break down wood pulp Carbon Sequestration: As a perennial plant, miscanthus has a deep root system that helps sequester carbon, contributing positively to carbon footprint reduction efforts. The production of powdered cellulose is linked to logging activities, which not only deplete forest resources but also contribute to habitat destruction and increased carbon emissions. Amazingly, along with all the sustainability benefits that miscanthus offers producers, it is also more cost-effective than powdered cellulose. According to Dustin, miscanthus costs about half as much as powdered cellulose. It also has cost advantages when compared to beet pulp, which is a byproduct of the sugar beet industry. Its availability and quantity depend on the sugar production levels, which can vary annually. The cost of beet pulp can fluctuate based on the sugar market and agricultural conditions, potentially making it less predictable in terms of pricing and availability compared to miscanthus. Finally, miscanthus offers specific health benefits as a dietary fiber. It is predominantly insoluble, helping to regulate digestive health in pets, which parallels its utility in human dietary fiber applications. The presence of miscanthus in pet foods supports optimal gut health, nutrient absorption, and stool quality, vital for overall pet wellness. The adoption of miscanthus by pet food manufacturers not only supports sustainability initiatives but also offers cost benefits due to its lower production costs. These factors make miscanthus a compelling choice for companies looking to enhance their environmental footprint while maintaining high standards in pet nutrition. Check out the episode to learn more about miscanthus, and hear Dustin talk about which prominent brands M-Fiber already counts as clients. Patronizing these brands contributes to sustainability in pet food consumption. If your favorite pet food brand isn't using miscanthus, consider reaching out and asking them to consider reformulating. It might take some time and effort, but ultimately, it's an ingredient that is better for the health of our planet, and costs less than the products it's replacing. On Earth Day 2024, I think that's something we can all rally around and celebrate.

Nothing Matters More Than More Time: Continuing the Discussion of Aging Therapies w/ Loyal for Dogs15 Apr 202400:37:31

Loyal for Dogs (Loyal / Cellular Longevity) is redefining the paradigm of aging in dogs. NAD+ supplements currently on the market claim to "slow the effects of aging," and to "support health as [dogs] age," but they do not promise to extend lifespan. Nor are they FDA-approved. Loyal emphasizes that aging is the primary modifiable risk factor for most degenerative and chronic diseases in dogs. Their mission? To target the aging process itself, opening doors to healthier, longer lives for dogs. At WVC 2024, I had the chance to chat with Dr. Brennen McKenzie, Loyal's Head of Veterinary Education, and he recently joined me on Petworking to continue the discussion. We talked about the 3 pioneering drugs targeting critical molecular pathways associated with aging that Loyal has in the pipeline. These include: - LOY-002 for senior dogs (10+ years old), focusing on metabolic health to extend lifespan. - LOY-001 & LOY-003 for larger dogs (40+ lbs), targeting hormonal overexpression of IGF-1, which Loyal has linked to the shorter lifespans experienced by large dogs. Loyal is seeking FDA approval for all of these products, and by 2025, Loyal might be able to market LOY-001 under conditional approval, as the FDA has already granted "reasonable expectation of effectiveness." That means by next year, there is a significant chance that if you are a large dog owner, your veterinarian could prescribe a product that can actually extend your dog's life.

Insights from WVC 202419 Mar 202400:44:50

The veterinary field is on the cusp of a revolutionary transformation, driven by technological advancements, a deeper understanding of pet nutrition, and an evolving approach to pet care that prioritizes convenience and efficiency. This shift was vividly illustrated at the recent Western Vet Conference in Las Vegas, where my colleague, Jessica Stewart and I explored into the trends shaping the future of animal health and veterinary medicine. We recently recorded an episode of Petworking to recap these insights, offering a glimpse into what lies ahead for veterinary professionals and pet owners alike.

Conference Preview: Points of Interest for WVC 202416 Feb 202400:12:37

A look at topics that I'm excited to explore at WVC 2024: - The Creation of the Pet Care/Animal Health Ecosystem - Wearables - At-Home Diagnostics - Pet Insurance - DNA/Genomics/Precision Medicine and Precision Nutrition - Sustainability

Invoxia: Smart Collar, Preventative Medicine12 Jan 202400:48:04

Research from Demandsage 2.0 indicates that on a worldwide basis, 23% of men and 21.8% of women own a smartwatch. In the U.S., that number is even smaller, as 12.2% of Americans are reported to use a smartwatch or a fitness tracker. However, when we get to the pet space, that number drops even further. Market awareness for pet trackers in the United States is approximately 5% of pet-owning households, with the number of households that actually have purchased and use a pet tracker being much smaller than that, potentially as few as 1 million. However, while the market is small now, the low level of awareness speaks to the high growth potential in the space, if pet parents can be educated about the utility and benefits of these devices. Over the last several months, I've had the pleasure of trialing a new pet tracker called the Smart Dog Collar from a company called Invoxia. This device not only offers activity monitoring and location tracking, like many of the existing trackers in the market, but it was the first to come to market with a heart monitor. The device has a heart monitor in it, and it tracks heart signature (similar to an EKG), resting heart rate, and resting respiratory rate, along with a whole other host of beta features. Skeptics might say, well if only 12.2% of Americans use a smartwatch or a fitness tracker, and less than 5% of pet-owning households are even aware of the existence of pet trackers, what is the potential upside to making what is the equivalent of a smart watch for pets? The answer lies in the device's potential to offer better insights into your pet's baseline health levels. While at first glance, the ability to know your dog's resting heart rate and respiratory rate might seem like a novel curiosity, it in fact can be a critically important piece of information to gauge the day-to-day health of your dog. By establishing a baseline health profile for their pets, owners can easily detect any deviations, prompting timely visits to the veterinarian if there is a sudden departure from their normal resting heart rate or respiratory rate. Furthermore, the ability to gather health data outside the clinical environment is a crucial development. Many pets experience stress during vet visits, which can affect the diagnostic accuracy of measurements of heart or respiratory rate. Having a regular log of these measurements collected in a familiar, stress-free setting could lead to allows veterinarians to diagnose issues earlier and tailor treatments more effectively. Recently, I had the pleasure of sitting down with Amélie Caudron, CEO at Invoxia, and Dr. Cade Wilson, DVM to discuss the Invoxia Smart Dog Collar. Amélie answered questions about the device's capabilities, and outlined future plans, including new hardware versions, new features and functionality, and potential partnerships. Dr. Wilson was able to provide his insight on the potential clinical benefits of having his clients wear a smart collar. He underscored how real-time, at-home data could provide more accurate insights than clinic-based observations, which are often skewed by pets' stress, and noted that the potential for early detection of disease, as well as treatment adjustment based on this data is immense. For example, if the smart collar was able to show that the prescription of a therapeutic had raised a dog's heart rate, Dr. Wilson could elect to stop the medication or change the dosage. This week at CES (Consumer Technology Association), Invoxia unveiled a new hardware version called Minitailz. It retails for $99, and attaches to virtually any dog collar. However, it has all the capabilities of the device I trialed, including the ability to detect atrial fibrillation through the Heart Signature, which is a new feature that was just unveiled at CES. Invoxia expects to unveil new partnerships in the coming weeks, and I'm excited to see what the partnerships entail. Enjoy the episode!

Rescue Spot: Simplifying Pet Adoptions22 Dec 202301:02:45

If you've experienced the joy of adopting a pet, you know that the wonderful feeling of welcoming a new family member to your home is often preceded by involves numerous challenges that can be both cumbersome and emotionally draining. Prospective pet owners frequently encounter a convoluted and extended application process, necessitating comprehensive questionnaires about their living conditions, lifestyle, and prior experiences with pets. This detailed scrutiny, while crucial for ensuring a suitable match between the pet and its future home, can be overwhelming. These experiences can deter first-time pet adopters from considering adoption as a viable means of getting a dog or cat, which in turn results in deserving animals remaining in shelters instead of going to their forever home. Even experienced pet adopters admit that the adoption process is somewhat broken, largely due to the limited resources with which most shelters are forced to operate. Years ago, one of my close friends, who has a passion for adopting senior dogs, attempted to build an app to serve as a universal database for qualified pet adopters, hoping to streamline a largely similar, unnecessarily repetitive process across the many animal rescues and shelters in the country. While his efforts were unsuccessful at the time, I had always thought it was a good idea, and wondered why the concept was unable to gain traction. Fast forward to late 2023, and I was introduced to Nicole Patrick, Founder of Rescue Spot. When I looked at the Rescue Spot website, I saw my friend's vision from years ago, beautifully and elegantly brought to life. When I sat down with Nicole, who is a former actress, she explained how her exposure to the horrors of puppy mills and pet stores selling designer dogs in New York led her to found a matchmaking service for pet adoption. Nicole decided to gear her services towards the people who were going to these high-end pet stores and looking for designer dogs, and instead connecting them with pets from shelters and rescue organizations. However, this business model was not without its challenges. Notwithstanding the fact that she was trying to run her matchmaking service while working full-time as an actress, these other challenges associated with her efforts to provide an alternative to backyard breeders, puppy mills, or other places that may be fostering poor treatment of the animals from which they were profiting led Nicole to seek an alternative career path. She left her acting career, and after spending a few months in Africa, she returned to New York and began volunteering at various shelters and rescues in New York. This experience allowed her to understand the complexities and difficulties faced by rescue organizations and shelters in managing adoptions. Nicole observed that despite the high volume of adoptions and the significant effort required in this process, most of the funding in these organizations was dedicated to animal care and vetting, leaving limited resources for employee support. Her insights from both volunteering and working in employee roles at these organizations shaped her understanding of the challenges in the pet adoption and rescue process. Ultimately, Nicole's experience led her to found Rescue Spot, which is a platform that simplifies, streamlines, and standardizes the entire pet adoption process for both pet adopters and rescue organizations. Nicole describes the platform as a double-sided marketplace that is differentiated from the two major pet adoption platforms, Petfinder and Adopt-a-Pet.com, by the fact that when a prospective adopter registers for Rescue Spot, they fill out a one-time universal application that they can use to instantly apply to any pet on the platform. Check out the episode to learn about the Rescue Spot solution, and a discussion of various potential partnerships that the platform is exploring.

Enhancing Health: Exploring Pet Supplements with Zesty Paws12 Dec 202300:51:58

On the latest episode of Petworking, I was fortunate enough to be joined by 🐾Yvethe Tyszka, Vice President of Marketing, and Bob Kalill, Vice President of Research and Product Development at Zesty Paws (part of H&H Group). Zesty Paws is the top pet supplement brand in the U.S., as verified by Euromonitor.

Yvethe, Bob and I discussed the rapid growth of the pet supplements market, and the current trends in the category. Whereas supplements used to be something that pet parents would only give to their dog or cat if recommended by a veterinarian, it has now blossomed into a $2B market, that experienced 15% YOY growth in 2023, and is expected to grow 10% to $2.2B in 2024. This is a far cry from the 2-5% YOY growth that Packaged Facts predicted in 2020, when Yvethe joined Zesty Paws.

As we explored the evolution of the pet supplements market, Yvethe, Bob and I discussed:

  • Evolution of Pet Supplements: How human acceptance/adoption of supplements and the introduction of treat-form supplements that are both effective and enjoyable for pets led to pet supplements evolving from a veterinarian-recommended niche product, to one of the fastest growing categories in Pet Care
  • The Impact of Covid on Pet Supplements: Not only did the pandemic lead to a surge in pet adoptions, which boosted the overall market, but because people were at home with their pets, it allowed them to pay more attention to their pets' health, and focus more on immunity and wellness
  • Online Growth and Retail Expansion: Many pet supplement brands started out as digital natives, and have only recently begun to migrate to brick and mortar. Historically, pet supplements have performed better in e-commerce channels, because customers people don't necessarily know where to go to look for supplements in pet specialty retail, and they may not even be looking for supplements on their shopping trip. The supplements aisle isn't the first place they'll go to in the store. However, once these digital native brands establish a brand presence online, moving into brick and mortar has an additive effect as opposed to cannibalizing online sales, as it reinforces brand awareness and leads to more targeted organic search
  • Strategic Allocation of Product Mix in Retail Channels: As it has expanded into brick and mortar, Zesty Paws has been very deliberate with the product mix that it allocates to each of its retail channels. For example, there's a larger assortment of its supplements line available in an independent pet specialty store or a PetSmart than there would be in Walmart or CVS. FDM outlets receive a smaller array of SKUs there that are more broadly understood, that might attract a customer's interest during a regular shopping trip, whereas a pet specialty store will have SKUs that cater to pet parents that are specifically looking for a supplement to address a more unique condition.
  • Healthy Aging: At SuperZoo, Zesty Paws announced the upcoming launch of its "Healthy Aging" product, an NAD booster developed in conjunction with ChromaDex. It is currently available exclusively on Chewy and the Zesty Paws website, but will become more broadly available next year. Yvethe noted that it is designed to support healthy aging, better cellular health, extend the quality of your dog's years and bring a little bit of their puppyhood energy back.

As a user of an NAD booster myself, and a pet parent that gives an NAD booster to Peony, I was excited to have a chance to discuss the science behind Healthy Aging and NAD boosters in general with Bob.

Tune into the episode to catch the full details of my conversation with Bob and Yvethe, and if you're interested in trying Healthy Aging, let us know in the comments and we'll send you an exclusive discount code. It's a great holiday gift for your senior dog.

Happy Holidays, everyone!

The Veterinary Non-Compete11 Dec 202301:04:38

In the previous episode of Petworking, Daryl Hatton and I delved into the difficult topic of financial euthanasia and its role in the increasing compassion fatigue among veterinarians. We highlighted the alarming mental health crisis in the veterinary field, underscored by a high suicide rate and the startling statistic from Royal Canin that 70% of veterinarians have known a colleague or peer who died by suicide. Mars Petcare's projection of a 41,000 veterinarian shortage in the U.S. by 2030 due to burnout and exit from the profession paints a grim picture.

This week, we shift focus to another significant challenge in veterinary medicine: non-compete agreements. Joining us is Paul Diaz, founder of Offer First, and my college friend and legal expert, Henry Whitehead. They bring a blend of personal experience and legal insight into the impacts of non-competes on veterinarians' careers and mental health. Our discussion covers the legal nuances, emotional toll, economic consequences, and ethical considerations of these agreements, especially in light of the FTC's anticipated vote on banning such clauses in employment agreements by 2024.

With Henry's legal expertise, we discussed the following aspects of non-compete agreements, both in the veterinary profession, and in general.

  • Why the enforceability of non-compete agreements is highly dependent on state law and specific circumstances

  • Employer motivation for utilizing non-compete agreements, and alternative methods for protecting business interests while ensuring better care for animals and improved working conditions for veterinarians

  • The emotional health impacts on those subjected to non-compete agreements and the potential for limiting career mobility

  • The economic impacts of non-compete agreements, specifically with respect to depressing veterinary wages

  • The financial risk associated with defending against a non-compete lawsuit, and why it's generally more cost-effective to hire a lawyer for front-end contract negotiation. Non-competes might not always be enforceable, but the risk and expense of defending against them can be significant

  • The relationship between the projected shortage of veterinarians and the use of non-compete agreements. At a time when pet parents' access to veterinary care is severely limited, is it ethical to limit veterinarians' ability to practice for the sake of preserving business interests?

  • Why some leading veterinary businesses have abandoned the use of non-competes, and whether we could see this model replicated in the near future, not withstanding the fact that the FTC is expected to vote on a rule to ban non-compete clauses in employment agreements in April 2024

Crowd Funding for Veterinary Care and Animal Adoptions17 Nov 202301:00:22

This week on Petworking, I sat down with Daryl Hatton, CEO of ConnectionPoint, to discuss some crucial and timely issues, related to the need for crowdfunding solutions in veterinary care. ConnectionPoint's Petfundr brand is specifically designed for pet-related projects and needs. It operates similarly to other crowdfunding platforms like Kickstarter or GoFundMe but is focused exclusively on pets and animals.

Considering the financial challenges many pet owners face, the concept of Petfundr as a specialized crowdfunding platform for pet-related needs is innovative and addresses a significant gap in pet care funding. Here are some key takeaways and reflections from the episode:

Financial Euthanasia and Veterinary Burnout: The issue of financial euthanasia not only affects pet owners but also takes a toll on veterinarians.

The Fed's 2022 Economic Well-Being of U.S. Households survey noted that approximately 37% of Americans would struggle to cover a $400 emergency expense without resorting to credit, borrowing from family, selling assets, or obtaining a loan. The unfortunate consequence of this situation is that many pets are euthanized for otherwise treatable conditions, because their owners did not have the necessary funds to pay for the treatment. This is referred to as "financial euthanasia," and spots.com estimates that approximately 500,000 animals fall victim to financial euthanasia each year.

By providing an alternative funding route, platforms like Petfundr can alleviate some of the emotional burdens on veterinarians and pet owners alike.

The Limitations of Pet Insurance: Pet insurance would be one solution to this problem, but according to the latest statistics from NAPHIA, the pet insurance market in the United States covers just under 5 million pets, which includes both dogs and cats. Approximately 80% of these insured pets are dogs, but with at least 65 million dogs in the U.S., the overall penetration rate of pet insurance is still relatively low at ~4%, meaning over 60 million dogs do not have pet insurance. Consequently, these pet parents might face financial challenges if their pet develops a health condition that requires expensive treatment. highlighting the importance of solutions like crowdfunding, angel funds, or more accessible insurance options to help manage veterinary costs. This situation underscores the need for greater awareness and possibly more affordable or comprehensive pet insurance options to help mitigate the financial burden of pet healthcare.

Other limitations with pet insurance as a remedy to the issues of families being unable to afford veterinary care and resorting to financial euthanasia are:

Pet insurance does not cover pre-existing conditions, meaning that pet parents with older dogs and cats don't have a means of ensuring that their pet will be covered for all possible conditions.

Pet insurance often operates on a reimbursement model, which can be problematic for pet owners who cannot afford to pay upfront for expensive treatments.

Angel Fund Concept: Daryl and I also discussed the idea of an "Angel Fund", where customers of a veterinary clinic contribute to a fund that helps pet owners who cannot afford emergency treatments. In the frantic moments surrounding a medical emergency, this fund would allow underfunded pet parents to make decisions about their pet's treatment purely based on the best medical course of action.

The California and New York Veterinary Medicine Associations are considering implementing statewide angel funds using Pet Funder's technology.

Enjoy the episode, and as you're reflecting on your blessings this Thanksgiving, and perhaps pondering what charities will be the recipients of your charity on Giving Tuesday, take a minute to think about the pets that are in a situation where their families cannot afford to fund their medical care. Giving families an opportunity to keep all members of their family healthy is a worthy cause to consider indeed.

What to Expect at SuperZoo 202413 Aug 202401:09:44

SuperZoo is just around the corner, and I'm excited. In the latest episode of Petworking, I sat down with three industry leaders to discuss upcoming trends and innovations in pet nutrition ahead of this major event, and what we can hope and expect to see on the show floor in Las Vegas this week. My guests were Dr. Greg Aldrich, COO of Nulo Pet Food, Greg Kean VP of Global Innovation and Nutrition at Wellness Pet Company, and Dr. James Templeman, Director of Nutrition at Primal Pet Foods.

Key discussion points included:

  • Alternative processing methods: The experts expect to see continued innovation in minimally processed pet foods, including raw, frozen, freeze-dried, and gently cooked options. These products aim to provide optimal nutrition while addressing consumer demand for less processed foods.

  • Affordability and value: With economic pressures affecting pet owners, companies are working to balance premium nutrition with affordability. This includes offering smaller package sizes and positioning some products as meal toppers rather than complete diets.

  • Consumer experience: The panel emphasized the importance of creating positive feeding experiences for both pets and owners. This includes factors like aroma, texture, and variety to keep pets interested and owners satisfied.

  • Fresh and refrigerated foods: While fresh pet food continues to grow in popularity, the experts noted challenges around profitability, logistics, and consumer education. They expect continued innovation in this space to address these issues.

  • Science-backed nutrition: There's an increasing focus on conducting feeding trials and other research to validate nutritional claims and build veterinarian and consumer trust.

  • Sustainability: The experts hope to see more innovation around sustainable nutrition, including alternative proteins and upcycled ingredients.

  • Cat food innovation: With the growing cat population, there's an opportunity for more product development specifically for felines.

While it's challenging to predict the next big breakthrough, the experts agreed that Super Zoo often provides surprises in terms of new product concepts. They look forward to seeing how companies continue to innovate to meet evolving consumer demands and pet nutritional needs.

As the pet food industry continues to evolve, it's clear that balancing nutrition, affordability, sustainability, and consumer experience will be key drivers of innovation. Super Zoo 2024 promises to showcase the latest advancements in these areas, potentially unveiling the next big trend in pet nutrition.

Listen to the episode, and share your thoughts in the comments!

The Human Animal Bond, and The Power of Visual Storytelling in Pet Care09 Nov 202300:54:12

The Human-Animal Bond. We've all seen it, even if we haven't realized it yet. Look around you, and in the course of a given day, I would bet that it's impossible not to see evidence of it somewhere. It's there in the gentle nudge of a dog waiting patiently for its owner outside a store, in the contented purr of a cat curled up on a sunny windowsill, and in the quiet companionship of a horse and rider silhouetted against the setting sun. It's power is felt in the shared happiness both that both dogs and pet owners derive from going on walks, or hikes, or ski adventures together. This bond transcends the simple acts of care and companionship; it's a profound connection that speaks to something deep within us all. It's a shared look of understanding, a comfort that needs no words, a mutual respect that grows over time. The human-animal bond is a testament to the empathy and kinship we are capable of, a reminder of our intrinsic need to connect with living beings, to give and receive affection, and to find joy in the presence of creatures different from ourselves. Describing the Human-Animal Bond in words is difficult, and that is why visual storytelling in Pet Care Marketing is so important. On the latest episode of Petworking, I was fortunate enough to host Mindy Dutka, Founder & Chief Storyteller at DogsIMeet.com. Mindy specializes in pet photography, especially dogs, and she estimates that she photographs thousands of dogs each year. Mindy and I talked about her work, and the emotional resonance that visuals can create. This can be leveraged by both animal advocacy organizations, e.g., shelters, pet brands, and other non-pet-related brands that recognize the power of the Human-Animal Bond, and incorporate it in their advertising. Mindy estimates that 50-60% of her work is brand-focused, 20-25% pro bono work for shelters, and 15-20% private photo shoots. However, Mindy likes to say that bridges the gap between professional dog photography and advocacy, and she is very adept at finding ways to incorporate adoption awareness in her work for brands. Mindy discussed how she leverages her photography as a medium to bring awareness to shelter dogs, and cited a specific example of a brand shoot she had done for a collaboration between Shameless Pets and Virgin Hotels. Virgin has pet-friendly rooms, and had partnered with Shameless Pets to provide a package of treats for all guests that checked in with a dog. However, instead of using of dog models for the shoot, Mindy suggested finding long-term shelter dogs and using them as the models. This initiative not only provided the dogs with much-needed exposure, but also played a role in their eventual adoption, showcasing the power of photography in advocacy. Because of visual storytelling's relevance to all aspects of the Pet Care ecosystem, Mindy and I had quite the far reaching conversation. Tune in to the full episode to hear us discuss:

  • The mental and physical health benefits that both pets and pet parents derive from the Human-Animal Bond
  • Use of the Human-Animal Bond in marketing by brands such as Subaru and Hyundai, and how non-pet-related brands leverage the human-animal bond to drive engagement and sales
  • Senior dog adoptions, Mindy's work with shelters, and how pet brands are working with shelters to acquire new customers, while simultaneously supporting adoption
  • Black Dog Syndrome - did you know that it's harder for black dogs to get adopted from shelters because they don't photograph well?
  • Mindy's work with private clients, and her most memorable private photoshoot
  • Bringing KONG Company cat toys to a shelter in Playa del Carmen, Mexico

Enjoy the episode, and please share your thoughts in the comments!

Pumpkin Magic: Further Discussions About Freeze-Dried with A Better Treat26 Oct 202300:41:53

The profound emotional and psychological impact of pet ownership often serves as a catalyst for the inception of numerous pet brands. This deep, emotive connection with their pet(s) fosters a unique empathy and understanding of the intricate needs of animals, driving individuals to venture into creating solutions that address health, nutrition, comfort, and emotional well-being of pets globally. I can speak firsthand to the impact that pet ownership can have on a professional career. From the moment I adopted Peony in 2017, it changed my life, and my entire perspective on consulting in the petcare and animal health verticals. From that point on, I had a unique empathy for the love that all pet owners share for their pets, and it brought an added sense of purpose to my work, which ultimately led to the launch of Petworking. On this week's episode of Petworking, we had the chance to chat with Julie Chen MS, RD of A Better Treat, and she shared a similar tale of her cousin, Boris Chung, the founder of A Better Treat. Adopting his first dog, Emmy, transformed Boris Chung's outlook on pets, and inspired the birth of "A Better Treat." The brand sources premium wild-caught, organic ingredients to ensure holistic nutrition for pets, matching the quality we'd personally choose for ourselves. Julie noted, when creating A Better Treat, she and Boris "wanted be able to source the way that we personally like to shop for ourselves and give pet parents an opportunity to be able to source that way when they buy our products." Julie and I discussed the challenges of establishing sourcing relationships as a young company, and the other myriad challenges of launching a pet food brand, such as navigating market entry, being bootstrapped, faced hurdles like minimum order quantities and budget constraints. We also had a fairly in-depth discussion about nutrition, as Julie holds a master's degree in nutrition and is also a registered dietician. Despite her educational background, Julie explained that she and Boris consulted with a PhD in animal nutrition to formulate their pet food, ensuring it met the best practices and guidelines based on recent studies. She stressed the importance of relying on expert advice rather than following trends or misinformation prevalent in the area of pet nutrition, and highlighted the DCM study from ~5 years ago as a key example of this. The study became a critical point of discussion due to its findings on the potential link between certain grain-free diets and DCM in dogs. Finally, Julie and I discussed the benefits of a freeze-dried diet for pets, which I had previously discussed with Dr. James Templeman of Primal Pet Foods. However, while Primal advocates for the adoption of all minimally processed diets, A Better Treat advocates strongly for freeze-dried pet food, driven by several compelling benefits that align with the brand's commitment to optimal pet health and convenience for pet owners. Julie outlined several reasons for the brand's commitment to freeze-dried. In addition to its meat-based, single-ingredient treats, and its freeze-dried inclusions in its kibble, A Better Treat recently launched a freeze-dried pumpkin treat. A great Halloween treat for your dog or cat, the freeze-dried pumpkin treats also provide a mess-free, convenient alternative that retains all the health benefits of canned pumpkin puree. Pumpkin is a great natural remedy for digestive issues your pet may experience, and also doubles as a great training treat, due to the low-calorie content (0.2 calories each).

Beyond Symptoms: Preventative Diagnostics in Veterinary Care18 Oct 202300:50:36

Preventative diagnostics is a critically important component of veterinary care. In the U.S., only 40-50% of pet owners take their pets to the vet once a year. While the costs of vet visits continue to increase, the cost of not taking your pet to the vet regularly can far outweigh the cost of a vet visit. With the cost of a simple vet visit now approaching $100 in some areas, and the costs of any tests and treatments further adding to the total cost of the bill, many pet parents take the approach of not bringing their pet to the vet unless they see overt signs that their pet is struggling. However, dogs and cats are very good at masking issues that they might be having and not outwardly showing any signs of pain, and without regular checkups, issues that could have been easily managed if they were caught early can quickly turn into much more catastrophic health events. On the latest episode of Petworking, I was joined by Dr. Ben Hantler, DVM, MBA, and Senior Product Manager at Heska, and my colleague, Jessica Stewart, Senior Manager at Maia Strategy Group. Prior to joining Maia, Jessica was a Diagnostic Support Consultant at IDEXX. In the course of our conversation, Ben noted that 20-30% of serious cases could have been mitigated or prevented with regular veterinary visits. While pet insurance is undoubtedly a key driver in getting pet parents to visit the vet more frequently, Ben, Jess, and I kept our conversation focused on diagnostics. We touched on the variety of tests available, from organ function assessments and blood counts, to infectious disease screenings like heartworm testing. The necessity of these getting these tests on an annual basis cannot be understated, when it comes to catching potential health issues early. When we adopted Peony, we were told she was heartworm-negative. However, a month after we got her, I brought her to the vet, because she seemed to be experiencing pain in her hind legs, and our trainer suspected she might have pulled a muscle. Wanting to eliminate tick-borne illnesses as a potential cause of her symptoms, our vet ran a SNAP test. While it was negative for Lyme, Ehrlichia, and Anaplasma, it did show that she was positive for heartworm. Had we not gotten Peony tested, it's very likely that we would have caught the infection too late to treat her. The American Heartworm Society notes that even the most sensitive heartworm test can fail to detect the presence of antigen when levels of circulating antigen are low due to the presence of immature worms. Our vet told us that this was likely how we were told Peony was heartworm-negative when we adopted her. Unfortunately, if left untreated, heartworm can cause severe organ damage, heart failure, and respiratory issues, and can have fatal consequences. Even catching it early, it was a several-month process to treat Peony, during which we had to restrict her activity to two 5-minute walks per day. In addition to catching potentially fatal diseases like heartworm, regular diagnostic testing can provide pet owners with a baseline that they can refer to as their pet ages. Having year-over-year data on biomarkers like blood levels, kidney function, etc. can alert your vet to changes that may indicate potential health issues in your pet, even in the absence of symptoms. As part of this discussion, Ben, Jess and I delved into the potential use of biometric data from pet trackers, and the need to expand preventative diagnostic testing to a direct-to-consumer model. There is significant potential to enhance the quality of care through the provision of consumer-collected data to veterinarians, but a limiting factor that needs to be addressed is ensuring consistent quality in at-home sample collection. Ultimately, this is a field at the cusp of significant evolution, promising a future where preventative care, supported by technological advancements, could drastically improve the lives of pets and pet owners alike.

Raw, Freeze-Dried, Gently-Cooked: What Should You Add to Your Kibble?12 Oct 202300:39:42

I had the chance to meet Dr. James Templeman, Director of Nutrition at Primal Pet Foods at SuperZoo this summer, and we had a great chat about the nutritional benefits of raw, freeze-dried, and gently-cooked diets. Adding even a little bit of one of these food forms to your pet's kibble can go a long way towards improving their overall health.

Since SuperZoo, I've made a conscious effort to increase the levels of freeze-dried food in my dog, Peony's diet, and the results have been amazing. Peony was already demonstrating higher energy levels since we put her on Leap Years® in April, but switching her canned topper to a freeze-dried gravy has her running to her bowl again every morning.

While we didn't discuss Peony directly, in this episode, Dr. Templeman and I touched on the reasons more pet parents should consider including at least some minimally processed food in their pet's diet, and how pet parents can provide increased nutritional benefits to their pets, even on a budget.


  • Minimally Processed vs. Processed Foods: The conversation began with a focus on the nutritional differences between minimally processed diets (like raw freeze-dried, fresh, refrigerated, and gently cooked foods) and more processed foods, such as kibble. The balance between cost, convenience, and nutrition is a challenge many pet parents face.
  • Recent Research Breakthroughs: Dr. Templeman highlighted Primal's recent research assessing the digestibility of pet foods, going beyond just macronutrient levels. They employed a unique methodology from the University of Illinois called the Sectorized Rooster model to assess standardized amino acid digestibility in these diets.
  • Benefits of Minimally Processed Foods: While Dr. Templeman, as a researcher, hesitated to discuss anecdotal benefits, he did mention potential positive changes pet owners might observe. These include improved gut function, higher quality stools, and an increased desire of pets to consume the diet.
  • Economic Realities: Recognizing the economic constraints many pet parents face, the discussion acknowledged that not everyone can switch entirely to minimally processed foods due to their higher cost. However, even introducing a mix of these foods with kibble can offer some of the nutritional benefits.


This episode provides some eye-opening insight about the importance of research-backed data in making informed decisions about pet diets. Enjoy!

Pet Insurance: Why Doesn't Your Pet Have It?20 Sep 202300:38:35

In the latest episode of Petworking, Daisy Chavez, BS, CVT of Pet Insurance Review and I sat down to discuss the current state of the pet insurance industry, why adoption rates are so low, and the benefits that pet parents can expect from investing in pet insurance. Many pet parents overestimate the cost of pet insurance, don't think they'll need it, or have been misinformed about the benefits/effectiveness of pet insurance offerings. One would think that many of these misperceptions could be corrected by veterinarians, but Daisy and I explored the many reasons why this is not the case.

SuperZoo 2023: Conversations from the Conference30 Aug 202300:19:50

SuperZoo has become an annual August tradition for me. Despite the fact that it tends to coincide with my birthday, I love the networking and trendspotting, the chance to see new product launches, to meet new people, and reconnect with old friends. And as each year passes, the number of people I'm reconnecting with at SuperZoo continues to grow.

This year was special for me, as it represented the first time I'd attended SuperZoo since launching Petworking in April. I have to say, I was humbled by the positive response I received from nearly everyone at the show.

I wanted to post a compilation of the highlights and conversations that I managed to record during the show. In this week's episode of Petworking, you can check out:


  • At SuperZoo 2023, manufacturers such as Instinct, Primal Pet Foods, and Stella & Chewy's talking about the benefits of adding even 20% of raw, freeze-dried, or gently cooked foods to your pet's diet.I spoke with Dr. James Templeman, Director of Nutrition at Primal Pet Foods , and he noted that the nutritional differences between raw, freeze-dried, or gently-cooked are minuscule. Dr. Templeman will be joining me on an upcoming episode, where we'll get into a deeper discussion of pet nutrition, and how these foods can benefit your pet.
  • Mars Petcare unveiled a line extension for Greenies, which expanded into the pet nutrition space, with the launch of a dry food in 5 SKUs, along with 4 formulations of toppers.
  • One of the launches I was most excited about at SuperZoo was Naavi Pet, a slow-roasted food option that seeks to combine the convenience of freeze-dried raw with the visual appeal of fresh/gently-cooked diets.As much as consumers have gravitated towards fresh/frozen gently-cooked diets, there are consumer concerns around convenience with these food forms, and it's left me wondering if a move towards shelf-stable fresh diets represents the next big trend in the pet nutrition space.I chatted with Sarah Hubler about Naavi Pet, which you can find in your local independent pet store.
  • Supplements continue to be an area of growth in the pet industry. We saw an NAD+ supplement launch from Zesty Paws, which follows Leap Years® into the NAD+ space. Leap Years® was launched by Animal Bioscience earlier this year, and founders Nick Sinclair and Ginny Rentko appeared on the first episode of Petworking. I also had a chance to catch up with Dan Horner, VP of Sales at Pet Honesty, and talk about the company's amazing growth, which he said surpasses the growth he witnessed earlier in his career at FreshPet.
  • Finally, Chad Stuart, Western Director of Sales at Halo, talked about how he did a 90-day trial of Halo Elevate with his dog Charlie, before joining the company.


SuperZoo was a great 3 days, and I can't wait to dive further into these topics on future episodes of Petworking.

Impact Unleashed: Conversations from the Conference14 Aug 202300:13:39

A recap of conversations from the Pet Sustainability Coalition's Impact Unleashed conference. We chatted with Corey Dobbs of Canidae, Jessica Krueger and Karlyn Kubin of Ziwi, Hannah Hughes of Fera Pet Organics, Meredith Small of KONG, and Amber Simpson of Petcurean about their thoughts on the conference, and the sustainability initiatives they are employing at their companies.

Regenerative Agriculture: Not Just a Sustainability Buzzword01 Aug 202300:57:17

On the 9th episode of Petworking, we cover a topic that has the potential to drive profound reverberations across the pet food ecosystem, the human food ecosystem, and in the fight against climate change.

Regenerative agriculture is a system of farming principles and practices that seeks to rehabilitate and enhance the entire ecosystem of the farm by placing a heavy premium on soil health. It is a method of farming that "regenerates" the soil, improving its nutrient content and increasing its carbon capture potential.

I was fortunate enough to be joined by Tina Owens, Senior Fellow of Regenerative Agriculture at Green America to discuss regenerative agriculture, and why it is more than a sustainability buzzword.

Take a listen to the episode to hear Tina and I discuss:

Regenerative Agriculture and its Ties to Nutrient Density in Food

  • The importance of soil health in determining the nutrient content of food
  • Produce that is grown, and livestock that is raised, on regenerative soils, are 10-20 times more nutrient dense than their counterparts that are produced on "conventional" farmland

The Positive Health Effects of Eating a Nutrient-Dense Diet for Both Humans and Animals

  • Nutrient deficiencies in food can lead to health issues such as obesity, as the body craves more food to compensate for the lack of essential nutrients
  • Nutrient density, not calories, is the driver of satiety. Studies have shown that consumers of nutrient-dense diets were able to eat fewer calories and still feel full

Regenerative Agriculture's Potential to Contribute to Carbon Sequestration

  • Livestock contributes approximately 14.5% of all human-induced GHG emissions
  • "Conventional" agriculture degrades soil and eliminates methanotrophs that digest methane
  • In the U.S., 30 million cattle are slaughtered on conventional farms each year, versus only 350,000 on grass-fed/regenerative farms
  • The U.S. is the number-one country in terms of meat consumption in the world
  • American dogs and cats are the 5th-largest consumers of meat in the world on a per-country-basis
  • Roaming, grazing livestock on regenerative soils contribute to carbon sequestration

Despite all of the benefits outlined above, very few companies are marketing regenerative agriculture to the consumer, and outlining the connection between regenerative agriculture, and increased nutrient density, better health outcomes, and carbon sequestration.

Regenerative agriculture is still in its early stages. Several companies, like Cargill, Pepsi, and Nestle, have committed to implementing regenerative agriculture practices. Regenerative practices can be profitable for farmers and can contribute to the longevity of their farms.

However, ultimately, it will require demonstrated demand from the consumer to ensure that regenerative agriculture is adopted on a large scale.

Hopefully, after watching this episode, you'll find it in you to become an advocate for regenerative agriculture, for the good of human health, animal health, and the health of our planet.

RAWZ: 3 Generations of Pet Food Innovation and a Charitable Mission01 Aug 202300:39:56

Have you ever noticed how some families are just good at certain things?

The Bush and Kennedy families were political dynamos.

The Ripken and Griffey families were baseball savants.

In pet food, it's the Scott family.

Jim Scott Sr. bought Old Mother Hubbard in 1961, and instilled his passion for animal nutrition in his son, Jim Scott Jr.

Jim Scott Jr. founded Wellness pet food in 1997, and is credited with helping drive the humanization of pet food, with his focus on natural ingredients.

After both his sons experienced life-altering injuries in the early 2000s, Jim Scott Jr. sold Wellness and Old Mother Hubbard in 2008.

However, as Jim Scott III recovered from his traumatic brain injury, and his brother, Andrew, recovered from his spinal cord injury, Jim Scott Jr. realized that he still had a passion for pet nutrition.

Building on the growing trend of raw and freeze-dried diets, Scott set out to create a kibble that would offer pet parents the health benefits of raw/freeze-dried, but with convenience of kibble.

The result was RAWZ, which the family describes as "the next best thing to feeding raw."

Jim Scott III became involved in the business, and the family launched the brand at Global Pet in 2015.

It uses no rendered meals, rendered fats, or commercial gums.

And best of all, the Scotts saw this new brand not only as a means of improving pet nutrition, but as a way to give back.


In honor of the immense support they received during their difficult times, they decided to pay it forward - RAWZ donates 100% of its profits to charity, focusing on service dogs, spinal cord injury, and traumatic brain injury.

Want to hear more? Join me on the latest episode of Petworking, as I sit down with Jim Scott III, and talk about his experience growing up in one of the "first families" of pet food, and RAWZ mission to improve pet nutrition and give back to the community.

Catch the episode and share with those who believe in changing lives, one pet at a time.

Fresh, Frozen, Refrigerated: Views on the Newest Craze in Pet Food20 Jun 202300:44:06

In the latest episode of Petworking, we had the pleasure of hosting Matthew Sherman, SVP of Marketing at PetPlate, for a deep dive into the rapidly growing fresh/frozen refrigerated pet food market. In a market that has been long been dominated by Freshpet in the grocery space, and DTC players such as The Farmer's Dog, Nom Nom, JustFoodForDogs, and Ollie , an increasing number of traditional manufacturers are moving into the fresh refrigerated space, and giving pet parents the option of buying fresh refrigerated foods at their local pet food store. PetPlate exhibited at Global Pet Expo for the first time this March, and announced that it was expanding its distribution from DTC to retail. Tune into the episode to hear Matt and I discuss channel strategies for fresh/frozen refrigerated, including why DTC fresh-refrigerated players are considering moving into retail, as well as the numerous strategic challenges that manufacturers have to navigate in this market (e.g., cold-chain distribution, getting into the business of owning/leasing/acquiring space in retailers' refrigerators/freezers). Matt also discusses his extensive prior marketing experience at leading CPG companies such as The Coca-Cola Company, L'Oréal, and Chobani, and offers his opinion of how marketing in the pet food space differs from his previous experience. Some of the key topics we dive into include: Omni-channel Shopping: The trend of omni-channel or multi-channel shopping is becoming the natural order of things. Consumers are switching channels a lot, and D2C (Direct-to-Consumer) is a new and very convenient channel. However, reaching more customers, more needs states, and more occasions is crucial. This is where retail comes into play. The fresh/frozen pet food industry is seeing a progression where brands are selling in multiple channels, including retail. Trial and Entry Barriers: It's hard to sample and get people into the fresh/frozen pet food category if they're not familiar with it. Shipping frozen products is expensive, making trial difficult. This is one of the reasons why the focus is on independent pet stores where more knowledgeable shoppers and associates can help overcome this barrier. Lowering the cost of entry is also important. For example, PetPlate offers an 8-ounce cup for $8 in independent retail stores, which is less expensive than ordering a subscription or trying raw or freeze-dried premium categories. Growth and Expansion: The installed base of freezers is beginning to expand, and the logistics of this new food form is beginning to reach scale. Matt predicts that there will be somewhere between three and five brands that end up being winners in the fresh/frozen pet food category. The differentiation will come down to the feeding experience. For example, PetPlate offers a fully curbside recyclable cup that is designed for multiple uses, similar to a 16-ounce container of yogurt or cottage cheese. We also talk about new and differentiated offerings that have recently appeared in the space, such as Spot Farm's Full Moon Freshly Crafted, which has individually frozen pieces of meat, and Portland Pet Company's all-natural shelf-stable fresh offering.

2024 State of Shelter Pet Adoption Report06 Aug 202400:57:14

An insightful discussion with Dr. Karen Shenoy, Chief Veterinary Officer at Hill's Pet Nutrition, and Stephanie Filer, Executive Director of Shelter Animals Count, exploring the findings of the 2024 State of Shelter Pet Adoption Report, uncovering crucial insights into the current state of animal shelters and adoption trends.

Introducing Jess01 Jun 202300:17:16

We introduce listeners to Jessica Stewart, a Senior Manager at Maia Strategy Group, and a former Diagnostic Support Consultant at IDEXX. Jess will be supporting Petworking with her expertise in Animal Health Diagnostics. We discuss recent developments in cancer diagnostics, focusing on Oncotect, a Raleight-based start-up that has launched a urine test that can assess a dog's risk for cancer. From there, we talk about the overall cancer diagnostics landscape, the emergence of DTC diagnostics in Animal Health, and plans for future episodes with Heska and AnimalBiome.

Pawsitively Radiant: Unleashing the Secrets to Dazzling Dental Health31 May 202300:29:00

One of the last things I do every night before I go to bed is brush Peony’s teeth. We’ve done this for almost 4 years now, and it’s very much a part of our routine. However, according to a survey conducted by the American Pet Products Association (APPA) in 2020, 35% of dog owners reported that they do not provide any form of dental care for their dogs. When asked about their reasons for not providing dental care, 30% stated that they did not know how to care for their dog's teeth, 26% said that their dog would not tolerate it, and 21% stated that they did not have time. On this week's episode of Petworking, I am joined by Dr. Heidi Lobprise, a board-certified veterinary dental specialist, to discuss the importance of providing quality dental care for your pets, and some tips to keep their teeth clean. Dr. Lobprise is one of only ~200 board-certified veterinary dental specialists in the world, so we were really lucky to get her on the show. Dr. Lobprise and I discuss: - The importance of brushing your pet's teeth every day, and the health risks that can arise from poor dental hygiene - Why small dogs are more more at risk for periodontal disease - Pet insurance, and whether it will cover dental treatments - The many home dental care products that are available to pet parents, and tips on selecting the best one(s) for you and your pet - The importance of regular dental cleanings and check-ups for pets, even if they receive excellent home care Take a listen to this episode of Petworking to ensure that you're providing the best possible dental care for your pet. Ultimately, your pet’s overall health and happiness is tied to their dental health, so do your best to brush daily, and keep those teeth clean!

Skoped Micro: Telecytology & Patient Education23 May 202300:50:29

This week on Petworking, we chat with Dr. Cade Wilson, DVM, a leading veterinarian with an award-winning practice in South Central Oklahoma. Dr. Wilson is also the founder of a company called Skoped Micro, which gives veterinary practices an affordable telecytology option, by attaching a smartphone to the clinic's microscope via a specialized phone case and eyepiece adapter.


Dr. Wilson positions Skoped Micro as a cost-effective solution for practices that can't afford more expensive solutions. It can be used to take images and videos from the microscope, and send them to pathology groups for diagnosis.


I'm particularly intrigued by Skoped Micro's ability to speed up the diagnosis process. Instead of waiting for a slide to be prepped, packaged up, shipped out, and sent to a lab, Skoped Micro allows for immediate imaging and sharing of results. This reduces the waiting time for both the client and the veterinarian, allowing for a quicker game plan for treatment. More critically, because of its low cost, this is an option that can be adopted by virtually any practice, assuming they have a smartphone with a high-quality camera, and a relationship with a pathologist who they can email/text images and videos for interpretation.


Additionally, Skoped Micro is also used for client education. It allows veterinarians to show their clients the cytology images on their phone, making the clients a part of the treatment journey, and helping them better understand the condition of their pet. This leads to them being more confident in the veterinarian's recommended treatment. Dr. Wilson discussed the importance of client education, and how it has been instrumental to his success as a practitioner.


Although we didn't get to it in the episode, I think Skoped Micro also possesses some tremendous potential as part of an AI-driven cytology solution, where a model is trained on the images submitted by veterinarians using the app. This could further reduce the wait time in the diagnosis process.


Check out the episode to hear more, including Dr. Wilson's thoughts on televet, and veterinary burnout. Enjoy!

Roxy, Rescues, & Senior Dog Adoptions12 May 202300:25:38

This week's episode focuses on a heartwarming story from one of my oldest and closest friends.

I've known Andrew Stickney since I was 6 years old, in kindergarten. Andrew is a technology professional, and avid traveler and kitesurfer.

Earlier this year, he returned from a kitesurfing trip to Colombia, and told me about how he had rescued a senior stray dog he encountered on the beach, named her "Roxy," and was working to bring her to the United States, so he could adopt her.

Because I've known Andrew since kindergarten, I wasn't entirely surprised when he told me of his adventure and rescue mission, but I did think it was a story that is worth sharing with the Petworking audience (and the world).

Andrew's experience is a microcosm of the work that animal rescues do on a large scale on a daily basis, but it provides a first-hand look into why that work is so vital to the millions of animals that wind up in animal shelters each year. It also highlights a cause that Andrew is extremely passionate about: senior dog adoptions.

According to the ASPCA, approximately 3.3 million dogs enter U.S. shelters every year. Of those, about 670,000 are euthanized. Senior dogs (those over 7 years old) make up a significant portion of these euthanasia numbers. In fact, a study by the Humane Society of the United States found that senior dogs are euthanized at a rate of 2.5 times higher than younger dogs.

For every dog that lives its entire life with the same family, and grows from a puppy to a senior in the comfort of the same home, surrounded by the same people, there are many senior dogs who grow old and live out their final years in shelters, because they were abandoned, because their family had to surrender or rehome them for whatever reason, or because they got lost and were found as a stray.

Given dogs’ boundless capacity to love, and all that they do for us as humans, I think it’s the least we can do to try to make sure that as many senior dogs as possible are able to spend their golden years surrounded by love and care.

This is what drove Andrew to rescue Roxy. He saw that all she wanted was love, and he felt a special connection to that. I think that is a story worth celebrating.

Enjoy, and make sure to watch the video if you are able, as there are some great pictures and video of Roxy!

Peace of Mind and Pet Safety: Discussing the U.S. Pet GPS Tracker Market with Andrew Bleiman of Tractive05 May 202300:40:27

A little over a week ago, I wrote about my experience of losing Peony while mountain biking, only to find her after searching for about 2 hours. I was incredibly lucky – according to the American Humane Association, one-third of all dogs and cats in the United States are reported missing in their lifetimes, and more than 80% are never found. Almost 10 million dogs and cats are lost or stolen in the U.S. each year, meaning that each year, 8 million dogs and cats are separated from their families. This week's episode of #Petworking looks at the market for Pet GPS Trackers in the United States. I'm joined by Andrew Bleiman, EVP, North America at Tractive, one of the leading manufacturers of pet trackers. Given the large numbers of lost pets, you'd think demand for Pet GPS Trackers would be sky-high. However, I was shocked to learn from Andrew that market awareness for pet trackers in the United States is approximately 5% of pet-owning households. Awareness. Not adoption. Awareness. Andrew went on to note that of the households that are aware of pet GPS trackers, probably only 10-15% had ever owned a pet tracker. Further complicating the issue, is that of the 5% of households that claim awareness, many of them equate microchips with pet trackers. While microchips are a useful tool in returning lost pets to their owners, they are not capable of tracking your dog or cat in real time, in the way a GPS collar can. Based on my personal experience, I'm a huge proponent of pet trackers, and would love to see broader adoption to lower the number of lost dogs and cats. However, if you're on the fence, tune into this week's episode to learn about: - The size and growth potential of the U.S. Pet Tracker market - Why you should not use an Apple Air Tag as a pet tracking device - Additional capabilities offered by some pet trackers (e.g., sleep monitoring, step counting, scratching, etc.), and how that data can be used to drive tremendous advances in animal healthcare - Which pet trackers work with which cellular networks, and how you can see which tracker will give you the best coverage for where you live I will say from personal experience, the cost of a pet tracker and the annual subscription fees pale in comparison to the feeling that you might have lost a member of your family. So, I would hope that we can get these adoption levels up beyond the shockingly low figures that Andrew and I discussed. There's a lot of room for growth in this market, which means there are a lot of pets that can benefit from an added safety measure. Here's hoping that in the coming years, we see the number of lost pets on a marked decline, while the adoption of pet trackers continues to skyrocket.

DVM6: Watching Vets' Backs and Bridging the Gap in Veterinary Care Through Telemedicine28 Apr 202300:54:01

Our latest episode of Petworking is all about televet services in the veterinary industry. With the rise of virtual consultations and telemedicine, televet services have become an increasingly popular component of the veterinary ecosystem. But how do these services maintain the legal and ethical framework of the Veterinary Client Patient Relationship (VCPR)?

In this episode, we talk to Frank DeCecco, Founder of DVM6, who has developed an innovative televet model that contracts directly with veterinary clinics to provide relief services. Frank discusses how his model establishes VCPR and partners with the client's regular veterinarian to provide true telemedicine services, ensuring continuity in care and improving the health of the pets.

Frank also shares his insights on how DVM6 offers vets and vet techs a means of returning to practice in a remote-friendly, less physically demanding, and flexible setting. With this approach, DVM6 aims to recapture some of the "brain drain" that the profession has experienced in recent years. Whether you're a veterinarian, a vet tech, or a pet owner, you won't want to miss this episode. Tune in now to learn more about the advantages and challenges of televet services and how DVM6 is piloting a new model of care in this field.

Roo's Marketplace Platform: Improving Work-Life Balance for Vets21 Apr 202300:29:30

Veterinary burnout and staffing shortages are becoming increasingly urgent issues in the animal healthcare industry. We have a situation where many pet parents cannot access care for their animals, especially not in a timely fashion. At the same time, veterinarians and veterinary technicians are suffering compassion fatigue and burnout, given that they are frequently placed in situations where they know they could help an animal, but are unable to do so. These vets and vet techs joined the profession because they have a deep passion for animals, science, and are committed to providing quality care. However, whether it is the result of staffing shortages, or a client's financial situation, a majority of vets encounter cases where they feel they are unable to act in the animal's best interest. This unfortunately creates a situation where vets leave the profession, further compounding the staffing shortages that contributed to the problem in the first place.

Veterinarians operating their own practices are faced with the pressures of running a business, in addition to the demands of practicing medicine. In her TEDx talk, Melanie Bowden noted:

"Being a veterinarian takes a lot more than just my medical training, which is something no one told me in school. I'm expected to be a counselor, an educator, a financial adviser, a team leader. I am the face and reputation of our business." When you look at Dr. Bowden's statement, the importance of relief veterinary staffing models becomes crystal clear. When vets need time off, or additional support so that they can better handle the demands of running a practice, relief vets are necessary to fill the additional staffing demands. This doesn't address the root cause of the problem - the fact that by 2030, the U.S. will need almost 41,000 additional veterinarians and 133,000 vet techs to meet the animal healthcare needs of the population - but it helps to address the pressures that hospitals and vets are dealing with right now.

Roo is an online platform that connects vets and vet techs with hospitals in need of relief shifts. The hospital creates a profile outlining its culture, expectations, and the type of shift available, such as general wellness or surgery. Vets and vet techs can access the platform to browse the relief shifts posted by hospitals. They can then request a shift if it seems suitable for them. The hospitals review the request and determine if the candidate is a good fit. If the match is successful, the hospital accepts the shift and the vet or vet tech can then work the assigned shift. During our conversation, Jeffrey Bishop-Hill, SVP of Marketplace at Roo, told me to think of it "like a dating profile, in a sense."

In another sense, Roo could be likened to an Uber or a DoorDash, translating veterinary and vet tech work into the gig economy. However, Jeff noted that as opposed to other gig economy marketplaces, Roo prides itself on being a community builder for its users, hosting continuing education events, along with happy hours and meet-ups for its vets and vet techs.

Ultimately, Roo is focused on empowering vets and vet technicians to be able to have a manageable work-life balance, which hopefully will create a shift where more vets and vet techs return to the profession, and there is an increase in the number of undergraduates deciding to pursue a career in veterinary medicine. Roo accomplishes this by allowing vets to work on a contract model, determine their own hours, and incorporate the ability to travel and work remotely into a veterinary career. It also allows the vets and vet techs on the platform the ability to focus solely on medicine and animal care, which is why the majority of them joined the profession in the first place. By nurturing that passion and providing room for it to continue to grow and thrive, companies like Roo are hopefully the beginning of a solution to the staffing shortages and burnout that are plaguing the veterinary profession.

Leap Years: A Game Changer in Senior Dog Care and Wellness12 Apr 202300:35:36

In the inaugural episode of Petworking, we discuss the application of cellular health technology and human longevity science in pets with Nick Sinclair (CEO) and Ginny Rentko (Chief Veterinary Medical Officer) of Animal Bioscience. Animal Bioscience has developed a new product called Leap Years, which is an NAD booster and senolytic compound that promises to significantly improve the quality of life for our senior dogs. We delve into the science behind NAD boosters and senolytics, and the benefits that Leap Years offers for senior dogs. We also discuss the results that members of Leap Years' compassionate use program have experienced, and the status of their ongoing clinical trial.

Nick mentions that in the company's clinical trial and compassionate use program, they are "actually seeing them bouncing back to, 'a puppy-like state' where they've got a lot more vitality about them."

I think that type of aging experience is what we all want for our senior dogs. Don't miss this fascinating conversation about rejuvenating and supporting the health and vitality of our senior furry companions!

From Vet Clinics to Living Rooms: Mella Pet Care’s Approach to At-Home Diagnostics25 Jul 202400:50:45

Episode 31 of Petworking features Daniella Morgan-Pascualvaca from Mella Pet Care, and discusses the company's innovative approach to at-home pet diagnostics, along with its experience in the venture capital ecosystem, where it was selected to participate in the Leap Venture Studio, and received an investment from Mark Cuban on Shark Tank.

Here are the key takeaways from the episode:

  • Mella is bringing vet-grade diagnostics into pet parents' homes, addressing the gap in preventative care.
  • Its devices (thermometers and scales) help establish baseline health data, crucial for early detection of issues.
  • Stress-free home measurements provide more accurate data than stressful vet visits.
  • Mella's unified software platform integrates data from multiple devices, simplifying pet health monitoring.
  • Future plans include a pet blood pressure monitor and telehealth integration.


  • Strategic partnerships have been key to Mella's growth:
  • Leap Venture Studio provided crucial mentorship and market research.
  • Shark Tank appearance led to investment from Mark Cuban, boosting visibility.

Along with other companies offering pet parents solutions to monitor their pet's health at home, Mella Pet Care is at the forefront of a shift in the pet healthcare paradigm. By empowering pet parents with tools to monitor their pets' health consistently, they're addressing a critical gap in preventative care. The future of pet healthcare promises to be more proactive and data-driven, potentially leading to earlier detection of health issues, more informed veterinary care, and ultimately, healthier, happier pets.

Bridging the Coverage Gap: Odie's Solution for Pets Affected by Insurance Cancellations05 Jul 202400:35:56

Nationwide recently announced that it will cancel pet insurance coverage for about 100,000 pets, citing rising veterinary costs and profitability concerns. While the company stated that the cancellations were not based on specific pet characteristics like age, breed, or claim history, the sad reality of the situation is that many older pets will be affected by this decision. This is a crucial point because:

  1. These pets are often the most in need of insurance coverage due to higher healthcare needs
  2. They may face significant difficulties finding alternative coverage because almost all pet insurance carriers exclude pre-existing conditions

This situation could create a serious insurance gap for a vulnerable group of pets and their owners, and underscores a significant problem in the pet insurance market. Because pets are considered property in the eyes of the law, we're left with a situation where a health insurance product is underwritten as property & casualty insurance. As such, pet owners who have paid for a lifetime of insurance coverage for their pets may face a situation where the lifetime investment that they made to ensure that their pets have insurance coverage when they need it most goes for naught. In light of this concerning development, on the latest episode of Petworking, I sat down with Miles Thorson of Odie Pet Insurance to discuss the implications and potential solutions for affected pet owners. Our conversation revealed some promising innovations in the pet insurance industry that could help address these challenges. Here's a quick summary of the episode: Miles and I discussed Nationwide's recent announcement to cancel coverage for about 100,000 pets, citing rising veterinary costs and profitability concerns. Miles explained that inflation in veterinary care costs is a real issue, driven by factors like vet shortages and burnout. We highlighted the problem of older pets potentially losing coverage and facing difficulties finding new insurance due to pre-existing conditions. Miles introduced Odie Pet Insurance's new approach, which includes:

  • Extending coverage back to the date of a pet's prior policy when switching from another provider
  • Aiming to broaden the pet insurance market with lower entry barriers and more options
  • Not considering healed conditions as pre-existing when switching policies

We also discussed the broader implications for the pet insurance industry, including:

  • The need for more consumer-friendly regulations.
  • The potential for pet insurance to help reduce veterinary burnout by enabling more pets to receive care
  • The importance of educating consumers about the value of pet insurance

Miles talked about Odie's plans to use data and technology to offer more personalized pricing and coverage, including:

  • Partnerships with pet spend reward cards to gather data on pet care habits
  • Integrating pharmacy capabilities into their member portal
  • Using data to identify trends and offer more favorable rates to responsible pet owners

Finally, we explored the potential for pet insurance companies to contribute to pet nutrition research and improve overall pet health outcomes. The conversation concluded with a discussion on how increasing pet insurance adoption could lead to better health outcomes for pets and potentially transform the animal healthcare paradigm.

Wearable Tech Meets Veterinary Care: Maven's AI-Driven Pet Health Monitoring Solution27 Jun 202400:48:08

If you're a pet parent, you've likely experienced the anxiety of wondering if your furry companion is in pain or discomfort. However, for many pet parents, the cost of veterinary care, and the inability to know whether a pet is truly experiencing health issues, results in a decision to postpone a visit to the vet, which ultimately results in poor health outcomes for the pet.

As a pet parent, I've experienced firsthand the critical importance of early detection. My journey with Peony has been a testament to this:

  1. Shortly after adopting her in 2017, Peony pulled a groin muscle. During treatment, a routine SNAP test revealed she was heartworm positive - a condition she had tested negative for at the shelter. Catching this early was potentially life-saving.

  2. In 2019, while petting Peony, I felt a lump. My immediate decision to have it checked led to an early melanoma diagnosis, significantly improving her prognosis.

  3. More recently, we were able to address neurological episodes promptly due to timely veterinary intervention.

These experiences underscore the irreplaceable value of attentive pet parenting and regular vet check-ups. But imagine having a device that could alert you to potential health issues even between these crucial moments of discovery and scheduled visits. That's where Maven.Pet comes in.


On the latest episode of Petworking, I had the pleasure of speaking with Guilherme Coelho, co-founder and CEO of Maven.Pet, about their AI-driven, innovative wearable health monitoring device for pets.

Here's how Maven's AI is changing the game:

  1. 24/7 Health Monitoring: Maven's device attaches to a pet's collar, continuously tracking vital health metrics like respiratory rate, activity levels, and sleep patterns. But it's not just collecting data - the AI is constantly analyzing this information in real-time.

  2. Early Detection is Key: Inspired by a personal experience with late-stage canine arthritis, Maven aims to catch health issues earlier, potentially improving outcomes and reducing treatment costs.

  3. Personalized Baselines: The AI establishes a unique health baseline for each pet, considering factors like breed, age, and medical history. This allows for truly individualized health monitoring.

  4. Veterinary Integration: By partnering with clinics and integrating with practice management systems (PIMs), Maven provides vets with valuable insights between visits. By connecting with PIMS, Maven can access a pet's complete medical history, provide vets with pre-appointment insights, and flag potential issues based on both real-time and historical data

  5. AI-Powered Analysis: An artificial intelligence system analyzes the data, flagging potential issues for veterinary review. By processing vast amounts of data, the AI can identify subtle changes that might escape human notice, potentially predicting health issues before obvious symptoms appear.

  6. Balancing Information: While vets receive detailed data, pet owners get a simplified app view to avoid unnecessary worry.

  7. Future Potential: There's exciting potential for partnerships with pet insurance companies to offer data-driven, personalized pricing.

The Maven system represents a significant step forward in preventative pet healthcare. By providing vets with a more complete picture of a pet's health over time, it enables earlier interventions and potentially better outcomes. It's not about replacing professional judgment, but enhancing it. The AI provides vets with pre-appointment insights and flags potential issues, empowering them to make more informed decisions. For pet owners, it offers peace of mind knowing their furry family members are being continuously monitored.

What are your thoughts on wearable health monitoring for pets? How do you see technology shaping the future of veterinary care?

🎧 Listen to the full episode to learn more about the game-changing potential of wearable pet health monitors and why they could become an essential tool for every pet owner.

Making Pet Insurance Work for More Pet Owners: Odie's Approach to Coverage, Distribution, and Value Creation12 Jun 202400:47:19

This podcast episode features Peter Kenseth, Vice President & Partner at Maia Strategy Group, interviewing Miles Thorson, founder and CEO of Odie Pet Insurance.

Key points discussed:

  1. Pet insurance adoption is still low in the US (~4% for dogs), so there is a huge potential market. Most carriers are not competing for share yet, but trying to grow the overall market.
  2. Odie Pet Insurance is taking a novel approach by focusing on distribution through employee benefits and white labeling, rather than selling directly to consumers. This helps lower customer acquisition costs.
  3. They are offering more flexible coverage options and price points to appeal to a broader range of customers.
  4. Miles sees an opportunity for pet insurers to work with vets, pet food companies, and others in the pet health ecosystem to drive better health outcomes, which benefits everyone.
  5. Odie is exploring partnerships around pet nutrition, genetic testing, medications, and more to provide added value to customers and control costs.
  6. Miles believes pet insurance carriers need to innovate with their coverage models, use of data/technology, and partnerships to make pet insurance more accessible and demonstrate its value to pet owners.

Overall, the discussion focused on the current state of the pet insurance market, Odie's differentiated approach, and opportunities for pet insurers to expand adoption by providing more value to pet owners through an ecosystem approach working with vets and pet health companies.

Going Above and Beyond: Wellness' Rigorous Approach to Pet Food Testing04 Jun 202401:11:01

In this episode of Petworking, host Peter Kenseth interviews Greg Kean, Global VP of Innovation & Nutrition at Wellness Pet Company. They discuss Wellness's extensive testing protocols for its pet food products, which go above and beyond the industry standard.

Key points from the discussion:

  • Wellness is investing 3-4 million dollars to put their entire product portfolio through AAFCO feeding trials, even though this is not required if diets meet AAFCO nutrient profiles.
  • This testing helps build confidence with veterinarians recommending Wellness products, as vets don't always receive extensive nutrition training.
  • Before even doing AAFCO trials, Wellness conducts digestibility, stool quality, and palatability testing, as well as urine pH for cat diets. Any novel diets or ingredients also undergo feeding trials.
  • Greg discusses the need for more companion animal nutrition research overall, and how the industry is funding much of this itself in the absence of government funding.
  • They discuss trends around unprocessed/raw diets vs kibble, noting that more research is needed on health impacts. Kibble remains important for accessibility of pet ownership.
  • With a shrinking pet food market post-pandemic, innovation will focus on addressing consumer needs in affordable ways and educating on new food formats.
  • The future may bring more functional diets for health and longevity, but Greg emphasizes the importance of having sound research before making claims, while maintaining healthy body weight remains key.

Overall, the discussion highlights Wellness's commitment to extensively testing its products to ensure optimal nutrition, as well as broader issues around advancing pet food science and innovation.

Advancing Sustainable Packaging in the Pet Food Industry21 May 202400:44:39

It might come as a surprise to learn that the pet food industry is a significant contributor to the global waste stream, accounting for 3% of all flexible packaging (about 300 million pounds annually). Currently, 99% of the 300 million pounds of plastic waste produced by the pet food industry each year wind up in landfills. Put another way, pet food packaging is adding 297 million pounds of plastic waste to our landfills each year.

When trying to reduce a number from 99%, it might seem like a pretty easy task. However, there are a few key challenges that make transitioning to sustainable packaging in pet food a more complicated endeavor than it might seem.

I recently had the pleasure of hosting Kara Stoney, Value Chain Coordinator and Sustainable Packaging Manager at Dow, on Petworking. Kara and I discussed the efforts that the pet food industry is taking to move to sustainable packaging, and the barriers that must be overcome to successfully complete the journey.

Listen to the episode to hear Kara and I discuss:

  • The challenges associated engineering packaging that is both recyclable and durable enough to protect product quality through the supply chain. It doesn't matter if packaging is recyclable if using it results is large amounts of wasted food products.

  • The importance of maintaining palatability when transitioning to recyclable packaging materials, especially for pet food products. Some recycled plastics can impart odors to the food, and pets, particularly dogs, are much more sensitive to changes in smell and taste than humans are. If a switch to more sustainable packaging results in a pet detecting a change and refusing to eat the food, it could lead to the pet owner switching brands.

  • The Pet Sustainability Coalition's Packaging Pledge, and the likelihood that companies will be able to meet the goals that 100% of their packaging will be recyclable, reusable, or compostable, and at least 30% of their packaging will be made from recycled content by 2025.

  • The How2Recycle labeling system, and its impact on increasing consumer recycling, and decreasing the amount of wish-cycling (putting non-recyclable items in the recycling bin in the hope that they will be recycled).

  • Dow's sustainable innovation in both mechanical and advanced "chemical" recycling technologies. Advanced recycling breaks plastics down to their original monomers, yielding recycled content that mirrors virgin resin - a game-changer for pet food.

  • Dow's Pack Studios, a facility where brand owners and packaging converters can test sustainable solutions prior to production, reducing the risk of costly trials on their own production lines. Line time is so valuable that brands are hesitant to run trials, so Pack Studios reduces that barrier.

My discussion with Kara highlighted the complexities in improving packaging sustainability, but also provided an optimistic look at the industry's progress through strategic partnerships, innovation in recycling technologies, and the power of consumer advocacy to drive meaningful change. Younger Millennials and Gen Z consumers are increasingly demanding sustainable options, which puts pressure on brands to continue to seek out new and innovative sustainable packaging solutions.

Ultimately, advancing sustainable packaging requires an industry-wide effort. Stakeholders across the value chain - from resin producers, to converters, brands, and consumers - must collaborate closely. Continued investment in recycling infrastructure and technologies is also paramount.

What are your thoughts on sustainable pet food packaging? Please share the episode, and leave your thoughts in the comments.

From Restaurants to Canines: Caroline Artiss, The Holistic Dog Chef27 Nov 202400:47:35

This episode of Petworking features Caroline Artiss, founder of Holistic Dog Chef, who made a career pivot to pet nutrition after an award-winning, 25-year career in the culinary industry. In this conversation, Artiss discussed her journey from award-winning restaurant chef (The Gorgeous Kitchen was voted #1 Airport Restaurant in the World) and TV personality (BBC's America's Chef Race, "Simply Caroline") to personal dog chef. After COVID-19 impacted her culinary businesses, including The Great American Fries Co. in Santa Monica, she found her way to pet nutrition through a fresh dog food company in the Santa Monica Mountains. Working with veterinary nutritionists to ensure complete and balanced nutrition, Artiss now provides bespoke meal services starting at $500 monthly for small dogs. The episode covers practical tips for incorporating fresh foods into pet diets, including safe preparation of Thanksgiving leftovers. Artiss also discusses her upcoming cooking show "Little Paw Kitchen," which aims to make fresh pet food more accessible to a broader audience. This conversation offers unique insights into the intersection of culinary expertise and pet nutrition science, while highlighting the growing trend toward personalized pet nutrition services. Listen to learn more about: - Transitioning from human to pet culinary arts - The role of veterinary nutritionists in fresh pet food - Tips for incorporating fresh ingredients into pet diets- - The future of personalized pet nutrition

Digital Marketing Strategies for Pet Brands: From D2C to Social Media Success21 Nov 202400:39:51

Digital marketing expert Mark Bevington joins host Peter Kenseth to discuss strategies for pet brands to thrive online. From website optimization to direct-to-consumer sales, they explore how both emerging and established pet companies can build stronger digital presences. The conversation covers successful approaches to SEO, social media engagement, and the growing trend of personalized pet products. Mark shares insights from his agency Ninedot's work with pet industry clients and discusses the exciting opportunities ahead for indie brands in the digital space.


Sustainability in Pet Food: A Systems Approach to Environmental Impact08 Nov 202401:03:06

Did you know that US pets would be the world's 5th largest meat-consuming country if counted separately? In this episode, Darren Vanstone, Managing Director of Ocatra, breaks down the complex world of sustainability in pet food.

We explore:

  • Why 65% of consumers don't trust pet food sustainability claims
  • How companies like Earth Animal are leading positive change
  • The shift toward outcome-based sustainability certification
  • Why proactive industry leadership beats reactive regulation
  • Real solutions for building consumer trust

Plus, we discuss a fascinating case study from Brazil where one major retailer is revolutionizing ethical pet adoption.

Whether you're a pet parent, industry professional, or sustainability enthusiast, this episode offers valuable insights into how the pet food industry can drive meaningful environmental change.

Don't Train Your Dog: A New Approach to Dog Parenting24 Oct 202400:44:09

In this episode of Petworking, host Peter Kenseth speaks with Angie Winters, author of "Don't Train Your Dog," about her revolutionary approach to dog behavior. With 28 years of experience rehabilitating "unfixable" dogs, Winters introduces her philosophy of "dog parenting" - moving beyond traditional training to create lasting behavioral changes through authoritative parenting techniques. Learn how this approach could transform pet adoption success rates and why treats alone aren't enough. Whether you're struggling with a fearful dog or just want to build a better relationship with your pet, this episode offers practical insights for every dog parent.

Early Detection, Better Protection: PRONOVA and At-Home Pet Health Monitoring23 Jan 202500:53:20

In this episode of Petworking, host Peter Kenseth sits down with Jaime Paris, founder and CEO of proNova, to discuss their groundbreaking at-home pet diagnostic device launching in 2025. Using just a saliva sample, PRONOVA's technology monitors six key health biomarkers in dogs, including inflammation, diabetes, stress, and organ function. Paris shares how the technology helped detect a serious health issue in his own dog before symptoms appeared, and discusses how PRONOVA could make regular health monitoring more accessible to pet parents. Learn how this innovation could transform preventative pet healthcare by helping catch potential issues early, while establishing personalized baseline health data for each pet. From the technology behind the device to its potential impact on pet healthcare accessibility, this episode explores how innovations in preventative diagnostics could help create better health outcomes for our pets.

Modernizing Veterinary Care: How Modern Animal is Transforming Veterinary Medicine for Practitioners and Patients15 Jan 202500:50:52

In this episode of Petworking, host Peter Kenseth sits down with Christie Long, Chief Medical Officer of Modern Animal, for an in-depth look at how technology and innovative design are transforming veterinary care. A former software engineer turned veterinarian, Christie shares how Modern Animal is tackling industry-wide challenges through their membership model, proprietary practice management system, and focus on work-life balance for veterinary professionals.

From their unique app-based communication platform to their 24/7 virtual care team, to the aesthetics of their clinics, Modern Animal is reimagining the traditional veterinary practice. Christie discusses the company's rapid growth to 26 locations across California and Texas, their plans for expansion, and how their focus on both client and staff experience is creating a more sustainable model for veterinary care.

This episode offers valuable insights into the future of veterinary medicine and how Modern Animal is working to solve the profession's pressing challenges of burnout and staffing shortages through technology, thoughtful design, and a people-first approach.

Gut Health to Longevity: Get Joy's Take on Fresh and Freeze-Dried Dog Food23 Dec 202400:53:29

In this episode of Petworking, host Peter Kenseth talks with Patrick McGee, Director of Sales at Get Joy, about innovations in freeze-dried pet food. Founded by former Facebook executive Tom Erics, Get Joy brings tech industry thinking to pet nutrition through unique formulations featuring pre-, pro-, and postbiotics for gut health and longevity.

Key discussion points:

  • Company's tech-driven approach, including feeding calculators
  • Importance of post-COVID retail education
  • Future growth potential in freeze-dried category
  • Consumer education challenges around new feeding formats
  • Growing focus on pet longevity and health span
  • Integration of wellness technology like Whistle partnership


The conversation examines how companies like Get Joy are modernizing freeze-dried through science-backed formulations while making premium nutrition more accessible through digital tools and education. McGee emphasizes significant growth opportunity remains as millions of pet parents haven't yet discovered freeze-dried options.

Update on Rescue Spot: Building the eBay of Pet Adoption by Connecting Shelters and Adopters25 Feb 202500:46:45

Rescue Spot founder Nicole Patrick returns to Petworking to share exciting updates about her pet adoption platform. In this in-depth conversation, Nicole reveals how Rescue Spot is transforming the animal welfare landscape by:

  • Launching a major platform upgrade that will integrate data from thousands of shelters
  • Creating the first dedicated fostering website in the industry
  • Implementing AI to provide personalized pet care recommendations
  • Maintaining a free service for shelters while monetizing through strategic partnerships

We explore how Rescue Spot's universal application system is solving the "clogged pipeline" between pets and adopters, why there's no actual shortage of adoptable pets despite common misconceptions, and how the platform's marketplace model benefits all parties. If you're interested in pet adoption, animal welfare technology, or innovative business models in the pet industry, this episode offers valuable insights into how Rescue Spot is becoming the "eBay of pet adoption."

The Purr-fect Platform: Inside Meowtel's Cat-First Approach to Pet Sitting13 Feb 202500:44:26

In this episode of Petworking, host Peter Kenseth sits down with Sonya Petcavich, founder and CEO of Meowtel, the leading cat-specific pet sitting marketplace. After experiencing firsthand the challenges of finding quality cat care while traveling for her corporate job, Sonya launched Meowtel in 2015. Learn how Meowtel's rigorous 6-step vetting process that accepts only 4% of sitter applicants has helped to build a thriving marketplace with over 2,200 vetted sitters and 95,000+ completed bookings. Discussion also includes Meowtel's innovative commission structure, and how the company achieved this with less than $1M in funding, and and why Sonya believes staying focused exclusively on cats is key to their success.

Petworking at Global Pet Expo 2025: Portland Pet Food Company27 Mar 202500:04:13

In this interview from Global Pet Expo 2025, Peter Kenseth sits down with Peter Christiani, EVP at Portland Pet Food Company, to discuss innovations in shelf-stable fresh pet food.

As pioneers in this growing category, Portland Pet Food shares insights on how retailers are now creating dedicated shelf space for premium pouch products. Christiani demonstrates their human-grade meals that can be microwaved to enhance aroma - perfect for picky eaters and senior dogs.

The company unveils two new products: a multi-pack option supporting rotational feeding, and a new USA-sourced lamb formula. These shelf-stable options bridge the gap between traditional kibble and frozen fresh foods, offering convenience without sacrificing quality.

Watch to learn how Portland Pet Food continues to innovate in the minimally-processed pet food movement with products made exclusively from human-grade ingredients in US facilities.

What to Expect at Global Pet Expo 202525 Mar 202501:21:18

In this special Global Pet Expo 2025 preview episode of Petworking, host Peter Kenseth interviews leading pet industry executives including Greg Kean (Wellness), Patrick McGee (Get Joy), Courtney Louch (Primal), and Dr. Greg Aldrich (Nulo). These experts share their predictions for emerging trends that will dominate the show floor, including "Humanization 2.0" in fresh and minimally processed foods, the rising importance of cat-specific innovation, multi-component products that combine different processing methods, holistic approaches to pet longevity, and packaging innovations that enhance consumer communication. They also discuss how brands are navigating avian flu concerns and the return to value-consciousness in a challenging economy. Don't miss these valuable insights before heading to Orlando!

The Kitty Keurig: BistroCat’s Impact on Feline Feeding and Health Monitoring24 Mar 202500:47:54

In this episode of Petworking, host Peter Kenseth sits down with Cecilia, founder and CEO of BistroCat, to explore how this innovative "Kitty Keurig" is revolutionizing cat care. Launching in November 2025, BistroCat isn't just an automated wet food feeder - it's a comprehensive health monitoring platform that could change how we understand feline health.

Discover how BistroCat tracks eating behaviors to detect health issues before they become severe, why the company delayed their launch to incorporate customer feedback, and the surprising data insights that have major pet food brands eager to partner with them. Plus, learn about their acceptance into Mars Petcare's LEAP Venture Studio and their plans for veterinary telehealth integration.

As cats have historically been underserved in both veterinary medicine and pet tech, BistroCat represents an important step forward in recognizing cats' unique needs. Use code "PETWORKING" for 40% off when you pre-order with a food subscription!

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