Welcome to The Pet Shop Girls. This show is for independent pet pros who want to learn about cool ideas to help their businesses make more money. Each week, hosts Carly and Sherry are sharing tips about marketing, growing and managing a team, how to avoid common mistakes, up-and-coming trends in the pet industry, and so much more.
Sherry, from Odyssey Pets in Dallas, Texas, has been in the industry for 20 years. She has experience in everything from aquatics, to grooming, to boarding, and even retail and has expanded her business to over 10,000 square feet.
And you may know Carly, of House of Paws in Regina, Saskatchewan, from TikTok, where she's amassed over 150,000 followers marketing her pet boutique. She built her business in the midst of the global pandemic, and has found a ton of creative ways to scale her business and engage with her local community.
Running a pet business can be lonely, but you don't have to do this alone. Join the Pet Shop Girls each week for the podcast that's guaranteed to make you sit, stay, and beg for more.
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Données mises à jour le 11/11/2026
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What happens when two pet shop owners start putting AI to work? A lot fewer “I don’t have time for that” moments.
Welcome to Shop Talk: Tech Check, an ongoing series that will pop up every so often for a casual conversation about what Sherry and Carly are doing with tech lately—what’s working, what they’re figuring out, and what they want to try next.
This time, we’re talking AI for holiday gift guides, marketing, product design, sales tracking, and staff training. Real projects, lessons learned, and ideas you can bring back to your own pet business.
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.
Podcasts Similaires Basées sur le Contenu
Découvrez des podcasts liées à Pet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet Pros. Explorez des podcasts avec des thèmes, sujets, et formats similaires. Ces similarités sont calculées grâce à des données tangibles, pas d'extrapolations !
Episode 153: When You Don't Love Your Business Like You Used To
mardi 3 novembre 2026 • Durée 58:45
What happens when the business you built starts feeling more exhausting than exciting?
In this episode, Carly and Sherry get honest about burnout—the slow sales, staffing issues, repetition, rising costs, and constant pressure of being the one responsible for keeping everything moving.
They also break down the Fish Philosophy and its four principles—Choose Your Attitude, Be There, Make Their Day, and Play—and how they can help you reset your mindset when business feels heavy.
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.
Episode 152: Tales From the Pet Industry Crypt
mardi 27 octobre 2026 • Durée 56:23
Some pet industry stories are a weird Tuesday. Others haunt you for years.
In this Halloween episode, Sherry and Carly open the crypt to share hilarious, creepy, and downright unbelievable stories from fellow pet professionals—plus a few of their own. From hiring red flags and bizarre customer requests to ghostly encounters, we’re rating these tales on our crypt scale and unpacking the lessons hiding behind the chaos.
Whether you run a pet store, manage a grooming salon, or work anywhere in the pet industry, you’ll probably recognize a little of your own workday in these stories.
Listen in—if you dare!
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.
Episode 151: The Other Side of the Shelf: What Retailers Don’t Understand About Manufacturers with Bryan Nieman
Saison 3 · Épisode 151
mardi 20 octobre 2026 • Durée 47:54
What actually happens behind the scenes before a bag of pet food reaches your shelves?
In this episode, Carly and Sherry sit down with Bryan Neiman, a fifth-generation pet food manufacturer, for an inside look at the manufacturing side of the pet industry. Bryan shares what retailers may not realize about sourcing, production, supply chain challenges, quality control, and the planning required to bring pet food to market.
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.
Episode 150: Pet Food Labels, Loopholes & the Law: What Every Independent Retailer Needs to Know with Susan Thixton
Saison 3 · Épisode 150
mardi 13 octobre 2026 • Durée 01:04:50
In this episode of Pet Shop Girls, Sherry and Carly sit down with pet food consumer advocate Susan Thixton to talk about pet food regulation, manufacturing, ingredient sourcing, and transparency.
Susan shares concerns about regulatory oversight, manufacturing safety, and the challenges pet owners face when trying to determine which brands they can trust. She also discusses how many pet food companies may source ingredients from the same suppliers and explains why she believes the distinction between feed-grade and human-grade pet foods matters.
It’s an eye-opening conversation about what happens behind the scenes of the pet food industry—and why asking questions about how and where pet food is made is so important.
🎧 Listen to the full episode of Pet Shop Girls with Susan Thixton.
https://truthaboutpetfood.com/
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.
Episode 149: Elvis Knows Best....A Little Less Conversation
Saison 3 · Épisode 149
mardi 6 octobre 2026 • Durée 51:57
Great communication isn’t about having the perfect answer—it’s about asking better questions and actually listening to the response.
In this episode, Carly and Sherry talk about becoming better communicators with both customers and staff. They cover active listening, reading physical cues, uncovering what customers really need, navigating difficult conversations with curiosity, and knowing when it’s time to wrap things up.
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.
Episode 148: Your Store is not a Hallmark Movie: Q4 Planning for Pet Pros
Saison 3 · Épisode 148
mardi 29 septembre 2026 • Durée 49:11
A profitable Q4 doesn’t require a packed calendar of events, promotions, and holiday chaos.
In this episode, Carly and Sherry walk through how to build a simple, strategic Q4 plan based on your actual numbers. From setting sales goals and reviewing last year’s performance to planning inventory, promotions, staffing, services, and marketing, you’ll learn how to focus your time and money where they’ll have the biggest impact.
Grab your numbers, your calendar, and the Q4 Planning Worksheet—it’s time to plan a Q4 that works for your business.
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.
Episode 147: From Garage to Growth: Building a Pet Brand That Lasts, an Interview with Pete Stirling of Skout's Honor
Saison 3 · Épisode 147
mardi 22 septembre 2026 • Durée 01:07:16
What does it actually take to turn an idea into a brand that survives, scales, and earns its place on pet store shelves?
In this episode, we sit down with Pete Stirling, co-founder and CEO of Skout’s Honor, to talk about the entrepreneurial journey behind building a nationally recognized pet care brand from the ground up.
Pete shares what it was like entering the pet industry as an outsider, the early risks and decisions that shaped Skout’s Honor, and why confidence and persistence matter when you’re trying to build something new. We get into the realities of scaling a growing company, navigating those inevitable growth pains, knowing when to take the next big step, and making strategic decisions without losing sight of what made the brand successful in the first place.
We also talk about building relationships with independent retailers, what brands need to understand about earning and keeping shelf space, and some of the mistakes and lessons Pete has picked up along the way.
Whether you’re building a pet brand, running an independent pet store, or just love hearing the story behind the brands on our shelves, this one is packed with lessons from someone who has actually lived it.
Listen now on your favorite podcast platform.
https://www.skoutshonor.com/
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.
Episode 146: The 15-Minute Fix: Small Moves, Better Business
Saison 3 · Épisode 146
mardi 15 septembre 2026 • Durée 54:08
Running an independent pet store can feel like one giant to-do list. Pricing, inventory, training, merchandising, customer retention — there is always something that needs attention.
In this episode, Sherry and Carly talk about why constant discounting is a race to the bottom and why independents have one big advantage: we can move fast.
They share simple 15-minute fixes to check margins, clean up inventory, improve add-on sales, train your team, make buying easier for customers, and finally tackle those little problems you keep putting off.
You don’t have to fix everything at once.
You just have to keep fixing something.
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.
Episode 145: The Pet Professional's Role in Preventative Health with Dr. Judy Morgan
Saison 3 · Épisode 145
mardi 8 septembre 2026 • Durée 01:28:41
Independent pet professionals often see pets and speak with their owners far more frequently than a veterinarian does. That gives retailers, groomers, daycare teams, and other pet professionals a unique opportunity to notice changes early, ask better questions, and help pet parents make more informed decisions.
In this episode, Sherry and Carly sit down with renowned integrative veterinarian Dr. Judy Morgan to explore the role pet professionals can play in preventive health without crossing the line into diagnosing or practicing veterinary medicine.
Dr. Morgan shares her perspective on holistic pet care, nutrition myths, the influence of diet on chronic conditions, microbiome health, supplements, and how retailers can better evaluate the products they recommend. The conversation also looks at marketing, misinformation, communication with veterinarians, and the growing demand for more natural and individualized approaches to pet wellness.
www.drjudymorgan.com
www.drjudyu.com
Connect with the Pet Shop Girls!
Find us anywhere you like to connect!
https://linktr.ee/petshopgirls
Join us in the Indie Insider Pet Professional Facebook Group:
https://www.facebook.com/share/g/18XEvTjxMj/
Join The Pet Shop Girls: Off The Record Substack Community:
https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page
Visit our website:
www.2petshopgirls.com
Get the Ultimate Video Making Tool Megaphone AI here:
https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a
Check out our Partnership Programs for exclusive savings for Pet Pros:
https://2petshopgirls.com/#03-1
Get Carly’s Pet Nutrition Foundation Course:
https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3
The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.
This episode includes paid advertising.