Perspectives from the Top – Détails, épisodes et analyse

Chris revisits the key points made by Tony Douglas, adds his own insights and gives listeners some suggestions for practical actions they can take immediately to help them get where they want to go.

Leading Through Complexity, Creating a Community (ft. Tony Douglas)

Tony Douglas on managing complexity in high-stakes environments

OPENING QUOTE:

“It's about people. There are no organizations without people. Simple as that.”

-Tony Douglas

GUEST BIO:

Tony Douglas is CEO of Etihad Aviation Group with over 30 years of international leadership experience in aerospace, transportation, infrastructure, and government sectors. He joined Etihad in 2018, after being the CEO of the UK's Ministry of Defense Procurement Arm, supplying all the services and equipment for the British Armed Forces valued at over $20 billion pounds a year. Tony has previously held senior leadership positions in the UAE, such as CEO of Abu Dhabi Ports, and in UK, his roles included the Managing Director of the Heathrow Terminal Five Construction Project, CEO of Heathrow Airport, and COO and Group Chief Executive Designate of Laing O'Rourke, a massive global construction company.

CORE TOPICS + DETAILS:

[10:53] - We All Have a Part to Play

Junior, senior, everybody in-between

While managing production lines of 4,000 or more people, all heavily unionized, Tony quickly learned that engaging with their community would send productivity through the roof— and failing to engage would be catastrophic. “We’ve all got a part to play,” he says. “Some parts are bigger than others, but unless they all play together, you’ll never get the potential that is clearly there.”

[26:06] - Embracing Diversity from the Ground Up

The difference between success and failure

In his role at Etihad, Tony works with people of 112 different nationalities and an average age of just over 30. He’s learned that diversity must become something that you embrace without a second thought, or you and your teams will fail. Tony even speaks to finding joy in the complexity of navigating diversity, knowing that it ultimately leads to more diverse perspectives and greater success.

[37:47] - Clarity of Purpose in an Organization

Translate what’s required and deliver it

Tony speaks to the importance of clarity and purpose at an organization from the top down. When that clarity is present, everyone within the organization can interpret it and deliver results built around an organization's purpose. 

[48:36] - The Power of Ramesh

Being brand ambassadors— and recognizing great ambassadors for your brand

Tony shares a story of an Australian family who stops at the same hotel in Abu Dhabi every time they have a stopover there en route to the UK. Why? Their children have connected so much with an excellent hotel employee named Mr. Ramesh. But the hotel managers not only had no idea what an impact Mr. Ramesh has had for their brand, but didn’t even know who he was.

Imagine if management had realized the power that Ramesh was having for their brand and capitalized on it, instead of being unaware of his impact?

RESOURCES:

• [0:47] About Etihad Aviation Group
• [28:14] About Jack Jarvis

Follow Tony Douglas

• Wikipedia

Follow Chris Roebuck:

• Website
• Twitter
• LinkedIn
• Facebook
• Perspectives from the Top

ABOUT PERSPECTIVES FROM THE TOP:

Discover the secrets of success for you and your organization shared by the world’s leading thinkers, doers, and trailblazers. Join Chris Roebuck, Honorary Visiting Professor of transformational leadership, leader in military, business, and government, inspiring global keynote speaker, one of HR’s Most Influential Thinkers, bestselling author, and your host of Perspectives from the Top. The show reveals a treasure trove of insights from mega trends to practical strategies and actions to take your career up a gear. From government world shapers and business mold breakers to evidence driven academics and enthusiastic entrepreneurs, each episode shows you how you can immediately use these new ideas and actions to drive your success.

Learn more at: PerspectivesFromTheTop.com

ABOUT DETROIT PODCAST STUDIOS:

In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.

As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown’s processes to launch today’s most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. 

Here’s to making (podcast) history together.

Learn more at: DetroitPodcastStudios.com

ABOUT THE HOST:

Chris has shown over 21,000 leaders in over 1500 organizations globally how they can discover their secrets of success in a way that meets and beats their organizations specific challenges.

Chris has done this across sector, culture and geography - UBS, HSBC, KPMG & London Underground, legal firms to construction, tech and IT, to retail, facilities to scientific research, police to not for profit, pharmaceutical to SMEs. From the UK National Health Service of 1.4m staff and UK Government to the Red Cross in Myanmar, from Investment banks in London to Middle East Telecoms, from the Chinese Space Program leaders to HR Directors in India and global retail CEOs in Rome.

When he was the Global Head of Leadership at UBS, overseeing a staff of 70,000 across 100 countries, his team helped the bank transform organizational performance to increase profitability by 235%, market capitalization by 50% and win numerous awards. This is now a Harvard Case Study.

Chris has been quoted as a business leadership expert globally in the Harvard Business Review China, FT, Wall Street Journal, Le Monde, New York Times, Business Week, Time Magazine, Washington Post, Times of India, Straits & Gulf Times and many others. He judges business awards and has done over 350 TV interviews on leadership and business on BBC, Sky, Bloomberg, Al Jazeera, CNBC & CNN. He’s also skied at 60mph by accident. 

Learn more about Chris at: ChrisRoebuck.Live

 CREDITS:

• Chris Roebuck: Host | chris@chrisroebuck.net 
• Connor Trombley: Executive Producer | connor@detroitpodcaststudios.com

Chris revisits the key points made by Spriha Srivastava, adds his own insights and gives listeners some suggestions for practical actions they can take immediately to help them get where they want to go.

Leadership Lessons from a Global Journey (ft. Spriha Srivastava)

Spriha Srivastava on journalism, justice, and kindness

OPENING QUOTE:

“At the end of the day, we are all humans, we all have our personal lives and we bring along those personal lives to work every day. So, for me, it's very important to be respectful and kind towards each other.”

- Spriha Srivastava

GUEST BIO:

Spriha Srivastava is the London bureau chief and the international executive editor for Insider, overseeing 100 journalists across the UK and Singapore in the pursuit of delivering a leading news service covering business, politics, and lifestyle. Prior to joining Insider, Spriha was the deputy digital news editor for CNBC International in London. She’s won a number of awards for her work, including the Iconic Women Creating a Better Tomorrow award from the Women Economic Forum and runner-up for Newcomer of the Year in the Santander Media Awards.

CORE TOPICS + DETAILS:

[7:50] - Melding Cultural Backgrounds

What Spriha’s Indian upbringing has taught her

In India, there are 28 states and over 100 spoken languages as well as practitioners of every major faith. There, diversity and inclusion aren’t just ideals to strive toward— they’re realities of everyday existence. Spriha brought that close connection to diversity with her to the UK, and it has helped inform her entire career. In that respect, she was ahead of the curve in terms of making those principles central to how companies hire, engage with employees, and more.

[14:34] - Employers and Personal Financial Health

A vital role to play

In her interactions with the Financial Times magazine Money Management, Spriha saw firsthand how little many people understand about personal finance. Today, she feels that employers should take a more active interest in the financial wellbeing of their people. After all, people who are financially secure are better equipped to manage their careers, and have more mental space to think creatively about solutions to business problems. It’s a win-win for employers and employees alike.

[20:07] - Lightning-Fast Leadership

Leading in the rapid paced world of journalism

In her first few journalism leadership roles, Spriha learned that you have to encourage your team members to step up and inspire confidence. Advocate for your team and lean into the best of them to help them step up to the next level. You also must advocate for yourself. In fast-paced fields like the world of news and journalism, there’s no time for imposter syndrome. You have to step up and lead.

[29:10] - Coach the Person, Not the Problem

Leading humans with no human interaction

When the pandemic hit, Spriha was reminded of the essential nature of listening to human beings and their needs— not just seeing them as business resources to be applied to problems. She became acutely aware of issues like no childcare, mental health struggles, and isolation. She learned that people can’t be their best when they are in an environment that doesn’t acknowledge and support their unique needs.

[37:07] - Out for a Swim

An important lesson on leading by example

A recent CEO interview revealed a powerful insight to Spriha. A CEO concerned with burnout and long hours from his employee led him to look in the mirror, where he discovered he was setting the tone for long days with his actions— even if he wasn’t encouraging it with his words. He decided to be an example by attending fewer meetings in person and publicly stating when he was out of the office for personal reasons. His example had a powerful positive impact on his people.

[56:05] - Empathy: The Underrated Core of Leadership

On bringing our full selves to work each day

Even if it doesn’t feel directly relevant to our work, we all bring our personalities, the things we love, the things we hate, our fears, our aspirations, and our habits into the office (or Zoom call) every day. On days when those things can feel like a heavy burden, the value of having empathetic people around you at work— both in supervisors and peers— is incalculable. We should all strive to find those people, and be that person for those around us.

RESOURCES:

• [8:45] About the Global Markets Forum
• [35:34] About the World Economic Forum
• [48:11] Competition for talent after the Great Resignation

Follow Spriha Srivastava:

• LinkedIn
• Twitter
• Instagram

Follow Chris Roebuck:

• Website
• Twitter
• LinkedIn
• Facebook
• Perspectives from the Top

ABOUT PERSPECTIVES FROM THE TOP:

Discover the secrets of success for you and your organization shared by the world’s leading thinkers, doers, and trailblazers. Join Chris Roebuck, Honorary Visiting Professor of transformational leadership, leader in military, business, and government, inspiring global keynote speaker, one of HR’s Most Influential Thinkers, bestselling author, and your host of Perspectives from the Top. The show reveals a treasure trove of insights from mega trends to practical strategies and actions to take your career up a gear. From government world shapers and business mold breakers to evidence driven academics and enthusiastic entrepreneurs, each episode shows you how you can immediately use these new ideas and actions to drive your success.

Learn more at: PerspectivesFromTheTop.com

ABOUT DETROIT PODCAST STUDIOS:

In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.

As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown’s processes to launch today’s most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. 

Here’s to making (podcast) history together.

Learn more at: DetroitPodcastStudios.com

ABOUT THE HOST:

Chris has shown over 21,000 leaders in over 1500 organizations globally how they can discover their secrets of success in a way that meets and beats their organizations specific challenges.

Chris has done this across sector, culture and geography - UBS, HSBC, KPMG & London Underground, legal firms to construction, tech and IT, to retail, facilities to scientific research, police to not for profit, pharmaceutical to SMEs. From the UK National Health Service of 1.4m staff and UK Government to the Red Cross in Myanmar, from Investment banks in London to Middle East Telecoms, from the Chinese Space Program leaders to HR Directors in India and global retail CEOs in Rome.

When he was the Global Head of Leadership at UBS, overseeing a staff of 70,000 across 100 countries, his team helped the bank transform organizational performance to increase profitability by 235%, market capitalization by 50% and win numerous awards. This is now a Harvard Case Study.

Chris has been quoted as a business leadership expert globally in the Harvard Business Review China, FT, Wall Street Journal, Le Monde, New York Times, Business Week, Time Magazine, Washington Post, Times of India, Straits & Gulf Times and many others. He judges business awards and has done over 350 TV interviews on leadership and business on BBC, Sky, Bloomberg, Al Jazeera, CNBC & CNN. He’s also skied at 60mph by accident. 

Learn more about Chris at: ChrisRoebuck.Live

CREDITS:

• Chris Roebuck: Host | chris@chrisroebuck.net
• Connor Trombley: Executive Producer | connor@detroitpodcaststudios.com

Chris revisits the key points made by Ruth Gotian, adds his own insights and gives listeners some suggestions for practical actions they can take immediately to help them get where they want to go.

The Success Factor (ft. Ruth Gotian)

What makes astronauts and athletes so successful— and how you can unlock that same power

OPENING QUOTE:

“That clearly was not my calling. Clearly, I was not passionate about it. And that was really my first inkling that you can be good at something and not enjoy it. And that's okay.”

- Ruth Gotian

GUEST BIO:

Ruth Gotian is the Chief Learning Officer, Assistant Professor of Education in anesthesiology, and former Executive Director of the mentoring academy at Weill Cornell Medicine. After starting her career in university residency management at NY State and Cornell, she took a brief foray into international banking before moving into academic medical administration. She’s led the transformation of learning and development for thousands of students during her 26 years at Weill Cornell. During this period, Ruth earned her PhD in Education from Columbia. She now studies what makes people successful high-performers so she can help others do the same.

Ruth’s book, The Success Factor, covers this very topic— as do her writings in popular journals such as Nature, Scientific American, Psychology Today, Forbes, and Harvard Business Review. She’s recognized on the Thinkers50 Radar List, arguably the most prestigious honor for management thinkers.

CORE TOPICS + DETAILS:

[3:05] - “Do Something Important, Not Just Interesting”

Transformative words from a mentor

After decades of witnessing a lack of progress on pervasive problems, a mentor told Ruth: “Do something important, not just interesting.” This inspired Ruth to begin pursuing the qualitative idea of what drives great achievers to achieve their greatest.

[13:41] - Embracing Collaboration

From finance to academia

Ruth speaks fondly of the collaborative mindset that defines academia. There’s less of a dog-eat-dog mentally than there is in other industries. Instead, many people recognize that the more we work together, the more our efforts will be duplicated and expanded upon in creative ways, leading to greater progress for ourselves and others.

[28:08] - Protective of Your Passions

Embracing your desire to do work you care about

Ruth has often approached highly respected scientists and researchers, including Nobel Prize winners, about taking on dean roles. The most common response? “No, thank you. I’m happy in the lab.” It can be easy to fall into the trap of accepting every ‘promotion’ or step up that comes along. But if it’s a step away from what you love, then is it really a step up?

[38:10] - The Four Traits of High Achievers

From Olympians to astronauts

In Ruth’s research, and her book The Success Factor, she’s found that nearly all high achievers have four main traits: they identify their passions, they strategize on how to achieve them, they build and reinforce a strong foundation, and they’re constantly learning— even through informal means. Now the question is: How can you tap into those traits within yourself, starting today?

[50:29] - The Importance of Mentorship

Finding the right ones with the right mindset

As powerful as a great mentor can be, a poor one can be equally damaging. Find mentors you gel with, with whom you can form strong relationships. Who will be willing to put in the time. These relationships can’t be forced, only built organically.

RESOURCES:

• [1:51] The Success Factor
• [2:20] Thinkers50
• [33:55] Interview with Claire Mann

Follow Ruth Gotian:

• Website
• LinkedIn
• Twitter
• Instagram
• YouTube

Follow Chris Roebuck:

• Website
• Twitter
• LinkedIn
• Facebook
• Perspectives from the Top

ABOUT PERSPECTIVES FROM THE TOP:

Discover the secrets of success for you and your organization shared by the world’s leading thinkers, doers, and trailblazers. Join Chris Roebuck, Honorary Visiting Professor of transformational leadership, leader in military, business, and government, inspiring global keynote speaker, one of HR’s Most Influential Thinkers, bestselling author, and your host of Perspectives from the Top. The show reveals a treasure trove of insights from mega trends to practical strategies and actions to take your career up a gear. From government world shapers and business mold breakers to evidence driven academics and enthusiastic entrepreneurs, each episode shows you how you can immediately use these new ideas and actions to drive your success.

Learn more at: PerspectivesFromTheTop.com

ABOUT DETROIT PODCAST STUDIOS:

In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.

As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown’s processes to launch today’s most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. 

Here’s to making (podcast) history together.

Learn more at: DetroitPodcastStudios.com

ABOUT THE HOST:

Chris has shown over 21,000 leaders in over 1500 organizations globally how they can discover their secrets of success in a way that meets and beats their organizations specific challenges.

Chris has done this across sector, culture and geography - UBS, HSBC, KPMG & London Underground, legal firms to construction, tech and IT, to retail, facilities to scientific research, police to not for profit, pharmaceutical to SMEs. From the UK National Health Service of 1.4m staff and UK Government to the Red Cross in Myanmar, from Investment banks in London to Middle East Telecoms, from the Chinese Space Program leaders to HR Directors in India and global retail CEOs in Rome.

When he was the Global Head of Leadership at UBS, overseeing a staff of 70,000 across 100 countries, his team helped the bank transform organizational performance to increase profitability by 235%, market capitalization by 50% and win numerous awards. This is now a Harvard Case Study.

Chris has been quoted as a business leadership expert globally in the Harvard Business Review China, FT, Wall Street Journal, Le Monde, New York Times, Business Week, Time Magazine, Washington Post, Times of India, Straits & Gulf Times and many others. He judges business awards and has done over 350 TV interviews on leadership and business on BBC, Sky, Bloomberg, Al Jazeera, CNBC & CNN. He’s also skied at 60mph by accident. 

Learn more about Chris at: ChrisRoebuck.Live

CREDITS:

• Chris Roebuck: Host | chris@chrisroebuck.net
• Connor Trombley: Executive Producer | connor@detroitpodcaststudios.com

Chris revisits the key points made by David Burt, adds his own insights and gives listeners some suggestions for practical actions they can take immediately to help them get where they want to go.

Public Service and Entrepreneurial Thinking (ft. David Burt)

Perspectives on leading— together and alone— from the middle of the Atlantic

OPENING QUOTE:

“Leaders have to recognize that an approach that may work in one instance and may be very good, it may work 90% of the time, cannot work 100% of the time, and you have to be flexible enough to adjust your approach.”

- David Burt

GUEST BIO:

David Burt is the Premier of Bermuda— head of government for the British Overseas Territory. He began his career at George Washington University with a degree in finance and information systems before returning to Bermuda as an entrepreneur to launch his own digital consultancy. In 2016 he was elected as opposition leader in Bermuda before becoming premier in 2017, the youngest in Bermuda’s history.

CORE TOPICS + DETAILS:

[2:46] - Inspiration by Demonstration

The power of getting your hands dirty

One of the best ways to inspire people to do their best is to not be afraid of doing the work yourself, showing the people around you that you’re not afraid to get your hands dirty in the day-to-day. David calls it “inspiration by demonstration.”

[8:23] - Inward Leadership

Recognizing your own strengths and weaknesses

David highlights the importance of recognizing the areas where you can improve as a leader. That also means taking on responsibility when something doesn’t go well. Even if a mistake happens two or three levels down, true leaders say, “This is my responsibility,” rather than putting it on others.

[19:17] - Building for Tomorrow

Leaders as visionaries

“We need to make sure that we are adjusting to the realities— not just what we see today, but which may come down the road,” David says. He believes that presenting a clear vision for the future can bring even those from across the aisle into the fold and create greater unity throughout government.

[20:26] - Learning from the Unsuccessful

The top isn’t the only place with meaningful perspective

David has a message for developing leaders— don’t just learn from the successes, but the failures. “I think that some of the best lessons in leadership of which I have learned are from people who may not have been regarded as very successful leaders, but who have been willing to share with me the lessons of which they learned, the things of which they may have done differently had they had known before and made those mistakes. I think that is a very important thing, and that's what I would encourage people to certainly do.”

RESOURCES:

• [0:50] About the Politics of Bermuda

Follow David Burt:

• Premier of Bermuda Website
• Twitter

Follow Chris Roebuck:

• Website
• Twitter
• LinkedIn
• Facebook
• Perspectives from the Top

ABOUT PERSPECTIVES FROM THE TOP:

Discover the secrets of success for you and your organization shared by the world’s leading thinkers, doers, and trailblazers. Join Chris Roebuck, Honorary Visiting Professor of transformational leadership, leader in military, business, and government, inspiring global keynote speaker, one of HR’s Most Influential Thinkers, bestselling author, and your host of Perspectives from the Top. The show reveals a treasure trove of insights from mega trends to practical strategies and actions to take your career up a gear. From government world shapers and business mold breakers to evidence driven academics and enthusiastic entrepreneurs, each episode shows you how you can immediately use these new ideas and actions to drive your success.

Learn more at: PerspectivesFromTheTop.com

ABOUT DETROIT PODCAST STUDIOS:

In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.

As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown’s processes to launch today’s most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. 

Here’s to making (podcast) history together.

Learn more at: DetroitPodcastStudios.com

ABOUT THE HOST:

Chris has shown over 21,000 leaders in over 1500 organizations globally how they can discover their secrets of success in a way that meets and beats their organizations specific challenges.

Chris has done this across sector, culture and geography - UBS, HSBC, KPMG & London Underground, legal firms to construction, tech and IT, to retail, facilities to scientific research, police to not for profit, pharmaceutical to SMEs. From the UK National Health Service of 1.4m staff and UK Government to the Red Cross in Myanmar, from Investment banks in London to Middle East Telecoms, from the Chinese Space Program leaders to HR Directors in India and global retail CEOs in Rome.

When he was the Global Head of Leadership at UBS, overseeing a staff of 70,000 across 100 countries, his team helped the bank transform organizational performance to increase profitability by 235%, market capitalization by 50% and win numerous awards. This is now a Harvard Case Study.

Chris has been quoted as a business leadership expert globally in the Harvard Business Review China, FT, Wall Street Journal, Le Monde, New York Times, Business Week, Time Magazine, Washington Post, Times of India, Straits & Gulf Times and many others. He judges business awards and has done over 350 TV interviews on leadership and business on BBC, Sky, Bloomberg, Al Jazeera, CNBC & CNN. He’s also skied at 60mph by accident. 

Learn more about Chris at: ChrisRoebuck.Live

CREDITS:

• Chris Roebuck: Host | chris@chrisroebuck.net
• Connor Trombley: Executive Producer | connor@detroitpodcaststudios.com

Chris revisits the key points made by Justin Welby, adds his own insights and gives listeners some suggestions for practical actions they can take immediately to help them get where they want to go.

Collaboration, Conviction, and Caring (ft. Justin Welby)

Perspectives from a unique life’s journey

OPENING QUOTE:

“You go in and serve the people in the silos where you don't know by seeking information, seeking advice, bringing their contribution in, enabling them to feel valued, genuinely valued.”

- Justin Welby

GUEST BIO:

Archbishop Justin Welby worked as an oil company group treasurer for much of career, before making a dramatic change of direction and becoming a Church of England curate. He now serves as the Archbishop of Canterbury.

• Website
• Twitter

CORE TOPICS + DETAILS:

[1:22] - The Right Kind of Caring

The power of priorities

It’s not enough to combat indifference— people need to direct their passion in the right places. In an organization, if their ‘caring’ is centered on their paychecks, that’s misplaced passion. The caring must be focused, holistic, and centered on something beyond self.

[5:42] - Valuing People and Their Potential

Expecting the best from those you trust

A financial services leader named Siegmund Warburgwas known for being deeply compassionate, but also demanding when it came to standards of work. But this expectation reflected how he felt about the people around him— he valued them, and valued their potential to be the best they could possibly be.

[7:49] - A Community, Not an Organization

The key to sustainable leadership

How did the Twelve Apostles, radically different individuals known for bickering, confusing the mission of their leader, and shirking their roles, go on to overcome the largest empire in the world without drawing a sword? They tapped into effective leadership through a community-centered approach. The values inspired the vision, and the vision was lived out in courage through service and humility.

[12:27] - “The Sheer Pleasure of Making Things Work”

Why giving orders doesn’t work

True leadership isn’t giving orders. It’s enabling others to work together so that things begin to happen, so that they catch the ‘bug’ of satisfaction from making things work. If your people can go home in the evening and think, “We’re doing great things,” you’ve tapped into something much more powerful than authority or giving orders.

[16:28] - Admit Mistakes & Learn

“I got it wrong.”

Justin shares a story of when he was new in his time as Archbishop, when he called out payday lenders only to discover that the church itself had invested in those very lenders. Did he hide from this potentially embarrassing mistake? On the contrary, he went on the radio immediately and said, “I was wrong. I take responsibility.” The humility and wisdom to take this approach can turn potentially disastrous events into opportunities to demonstrate your values to the world.

RESOURCES:

• [5:29] About Siegmund Warburg
• [9:56] About Field Marshal Slim
• [16:28] Justin Welby Interview after Payday Lending Controversy

Follow Archbishop Justin Welby:

• Website
• Twitter

Follow Chris Roebuck:

• Website
• Twitter
• LinkedIn
• Facebook
• Perspectives from the Top

ABOUT PERSPECTIVES FROM THE TOP:

Discover the secrets of success for you and your organization shared by the world’s leading thinkers, doers, and trailblazers. Join Chris Roebuck, Honorary Visiting Professor of transformational leadership, leader in military, business, and government, inspiring global keynote speaker, one of HR’s Most Influential Thinkers, bestselling author, and your host of Perspectives from the Top. The show reveals a treasure trove of insights from mega trends to practical strategies and actions to take your career up a gear. From government world shapers and business mold breakers to evidence driven academics and enthusiastic entrepreneurs, each episode shows you how you can immediately use these new ideas and actions to drive your success.

Learn more at: PerspectivesFromTheTop.com

ABOUT DETROIT PODCAST STUDIOS:

In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.

As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown’s processes to launch today’s most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. 

Here’s to making (podcast) history together.

Learn more at: DetroitPodcastStudios.com

ABOUT THE HOST:

Chris has shown over 21,000 leaders in over 1500 organizations globally how they can discover their secrets of success in a way that meets and beats their organizations specific challenges.

Chris has done this across sector, culture and geography - UBS, HSBC, KPMG & London Underground, legal firms to construction, tech and IT, to retail, facilities to scientific research, police to not for profit, pharmaceutical to SMEs. From the UK National Health Service of 1.4m staff and UK Government to the Red Cross in Myanmar, from Investment banks in London to Middle East Telecoms, from the Chinese Space Program leaders to HR Directors in India and global retail CEOs in Rome.

When he was the Global Head of Leadership at UBS, overseeing a staff of 70,000 across 100 countries, his team helped the bank transform organizational performance to increase profitability by 235%, market capitalization by 50% and win numerous awards. This is now a Harvard Case Study.

Chris has been quoted as a business leadership expert globally in the Harvard Business Review China, FT, Wall Street Journal, Le Monde, New York Times, Business Week, Time Magazine, Washington Post, Times of India, Straits & Gulf Times and many others. He judges business awards and has done over 350 TV interviews on leadership and business on BBC, Sky, Bloomberg, Al Jazeera, CNBC & CNN. He’s also skied at 60mph by accident. 

Learn more about Chris at: ChrisRoebuck.Live

  CREDITS:

• Chris Roebuck: Host | chris@chrisroebuck.net
• Connor Trombley: Executive Producer | connor@detroitpodcaststudios.com