Out of the Box – Détails, épisodes et analyse

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Out of the Box

Margherita Carrozzo and Abby Justinger

Business & Entrepreneuriat

Fréquence : 1 épisode/17j. Total Éps: 45

Out of the Box is a podcast born from a simple belief: logistics deserves more visibility. Too often, people stumble into this industry by chance – only to discover its depth, complexity, and impact on our daily lives. We bring clarity and transparency to logistics by sharing insightful, accessible conversations with voices from across the industry – technology innovators, consultants, distributors, and passionate advocates alike. Our goal is to create high-quality, conversational content that makes logistics more understandable, more visible, and more exciting for everyone.

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Données mises à jour le 14/07/2026

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OOTB #45 | The Gap Between Your WMS and Your Warehouse Floor

jeudi 25 juin 2026 • Durée 31:21

There's a gap in almost every warehouse — between what the WMS says is on the shelf and what's actually there. Joe Mirabile, VP of Operations at Gather AI, puts it plainly: accuracy rates in the field hover between 65–85%, and the difference is almost always human. In this episode of Out of the Box, Margherita sits down with Joe to unpack why inventory accuracy has been such a stubborn problem — and why cycle counting, the industry's default fix, is already stale by the time it's done. Joe walks through how Gather AI's drone and forklift-mounted camera systems create a continuous, real-time digital footprint of every pallet in a facility, correcting the WMS automatically rather than waiting for someone to notice the discrepancy. From detecting a pallet that had gone unnoticed for four years to enabling fully automated weekend scanning with a self-charging drone nest, this one gets into the operational detail that most tech conversations skip.

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OOTB #44 | Zip Code as Strategy: How Smart Brands Pick Their 3PL Location

jeudi 11 juin 2026 • Durée 42:05

Choosing a 3PL isn't just an operational decision, it's a geographic one. In this episode, 3PL Hub Founder Ryan Bennett, who has run over 200 3PL RFPs, breaks down why where you place your inventory is one of the most underleveraged levers in e-commerce. From single-node vs. dual-node trade-offs to the data signals that tell you when it's time to expand your footprint, Ryan makes the case that zip code is strategy. He shares how one brand cut shipping costs by 25% simply by adding a second location, and why brands that skip this analysis are quietly leaving margin on the table. If you're a founder scaling fulfillment or a logistics tech provider advising multi-location accounts, this episode will change how you read a map.

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OOTB #43 | Caught in the Middle: The 3PL Cash Flow Trap

jeudi 28 mai 2026 • Durée 29:32

Every 3PL knows the feeling — carriers want their money fast, brands want more time to pay, and you're stuck in the middle trying to make payroll.

In this episode, we sit down with Braden DiCristofano, co-founder of Rocket Fuel, who lived this reality firsthand. From watching $500K in cash evaporate over a Black Friday weekend to discovering $250K in unrecovered USPS adjustments, Braden pulls no punches about the financial traps that silently drain 3PL businesses — and what it actually takes to get out of them.

We dig into:

How carrier net terms are tightening while brand payment expectations are not
Why parcel is your biggest revenue line but your most dangerous margin risk
How a rechargeable wallet model can close the cash flow gap for good
Why automated billing and auditing are no longer optional for a profitable 3PL

Whether you're a 3PL founder losing sleep over cash flow or a brand wanting to understand the financial pressures your fulfillment partner faces, this one is essential listening.

"We lost $250,000 this year on adjustments from USPS. Shame on us for not knowing — but I know for a fact I'm not the first and only 3PL to have that frustrating realization." — Braden DiCristofano

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OOTB #42 | What makes a modern 3PL more than a fulfillment partner?

jeudi 14 mai 2026 • Durée 39:06

Fulfillment used to sit quietly in the background. Now, it defines your brand.

From shipping speed to packaging, communication, and how issues are handled, every operational detail shapes the customer experience. But as brands scale across channels and expectations rise, many are finding that traditional 3PLs weren’t built for this new reality.

In this episode, we sit down with Chad Carleton, founder of Good Company Ships, to explore a different approach to fulfillment. One where your 3PL doesn’t just move boxes, but acts as a true extension of your team.

Chad built Good Company Ships to challenge the status quo: moving away from rigid processes and transactional relationships toward a model rooted in partnership, transparency, and brand alignment.

We unpack what white-glove fulfillment really means (beyond nicer packaging), how to maintain a high-touch experience while scaling operations, and where traditional 3PLs tend to break down when it comes to brand experience.

If you’re scaling your ecommerce operations, frustrated with your current 3PL, or rethinking how fulfillment impacts your brand, this episode will give you a clearer framework for what great partnership actually looks like and why it matters now more than ever.

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OOTB #41 | A Masterclass on Marketplaces (Part 2): Practical tips for a Successful Marketplace Strategy

jeudi 30 avril 2026 • Durée 28:40

Now that you know how to get started, how do you actually make it work? In Part 2, Mac gets tactical. We dig into why TikTok Shop and Instagram are a completely different beast from Amazon — think discovery over intent, entertainment over listings — and what it really means when brands "lose control" on a marketplace. We also cover the metrics that matter most beyond top-line revenue, how fulfillment SLAs can make or break your seller status, and how marketplace integrations impact your cash flow more than most brands expect. Mac rounds it out with real brand examples — from Instant Pot to Allbirds — and his take on where marketplaces are headed next. Practical, honest, and packed with hard-won advice.

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OOTB #40 | A Masterclass on Marketplaces (Part 1): How to Get Started?

jeudi 16 avril 2026 • Durée 28:01

Thinking about selling on marketplaces but not sure where to begin? In this episode, we sit down with Mac, a 20-year e-commerce veteran, to break down everything brands need to know before jumping in. We explore how the shift from retail gatekeepers to search algorithms has completely changed the game, why marketplaces are a distribution tool — not a brand-building one — and how to figure out which platforms actually make sense for your business. Mac also shares the rookie mistakes he's seen (and made himself), from listing your entire catalog too soon to ignoring marketplace-specific SEO. Whether you're a DTC brand eyeing Amazon or a founder just starting out, this episode gives you the foundation to make smarter marketplace decisions from day one.

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OOTB #39 | The Hidden Infrastructure Powering Global Trade with Jonathan Briggs from ShipMonk

jeudi 2 avril 2026 • Durée 50:27

Cash flow can make or break your business. But how do modern 3PLs use operations to unlock and leverage this more optimally? According to this week’s guest, bonded warehouses.

In this episode, Jonathan Briggs from ShipMonk joins us to explain how bonded warehouses play a critical role in cross-border commerce and how they can be a new way to leverage your overall business/operations.

Bonded facilities aren’t just a storage solution. They come with layers of customs compliance, documentation requirements, operational controls, and regulatory oversight. When used correctly, they can become a powerful strategic lever. When misunderstood, they can quickly create operational friction and unexpected costs

In this episode, we’re unpacking what bonded warehouses actually are, how they function within modern global supply chains, and how brands, 3PLs, and importers can use them more strategically — not just operationally.

If you’re importing goods, expanding into new markets, or looking for ways to optimize inventory placement and duty management, this episode will give you a clearer picture of how bonded warehousing fits into the broader logistics landscape.

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OOTB #38 | How to Choose a 3PL (Part 2): Finding Your Perfect 3PL Match

jeudi 19 mars 2026 • Durée 24:39

In this episode, Margherita and Abby sit down with Matt Hertz, founder of Third Person, to break down everything brands need to know before signing on the dotted line with a fulfillment partner.

From the "Goldilocks theory" of order volume and SKU complexity, to why culture fit can make or break an operation, Matt pulls back the curtain on what 3PLs won't tell you in the sales cycle — and what brands often get wrong.

In this episode, you'll learn:

How order volume, SKU count, and fulfillment complexity should shape your 3PL search
Why tech is non-negotiable in 2026 — and what to look for
The cultural red flags to watch for before you commit
What a healthy onboarding actually looks like
How to tell the difference between growing pains and the wrong partner

Whether you're evaluating your first 3PL or wondering if it's time to make a switch, this episode is your roadmap.

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OOTB #37 | How to Choose a 3PL (Part 1): Where to Start and What to Watch Out For

jeudi 5 mars 2026 • Durée 22:29

Choosing a 3PL isn’t just about price — it’s about fit.

In Part 1 of this two-part series, we break down how brands should approach the 3PL search process and why “best” is always subjective. From SKU complexity and order volume to red flags in sales conversations, this episode covers what founders and operators need to understand before signing a contract.

You’ll learn:• Common mistakes brands make during the search• Why the cheapest option often costs more in the long run• The one question every brand should ask before signing

If you’re considering switching 3PLs — or choosing one for the first time — this episode will help you avoid costly mistakes and make a more strategic decision.

Part 2 dives deeper into fit, onboarding, tech, and what makes a great long-term 3PL partnership.

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OOTB #36 | Are You Hurting Your Warehouse? with Shaheed Awadeh from Bergen Logistics

jeudi 19 février 2026 • Durée 32:13

What happens when you chase the wrong KPI? According to this week’s guest, it can quietly break your warehouse.

In this episode, Shaheed Awadeh from Bergen Logistics joins us to challenge the way operators think about performance metrics, starting with why industry benchmarks should be treated as a compass, not a map. From real stories of “winning the day but losing the warehouse” to practical lessons on pairing productivity with accuracy, we dig into how metrics influence behavior on the floor more than most leaders realize.

You’ll learn how to spot hidden productivity leaks, why slotting and data integrity matter more than adding headcount, and how 3PL operators can measure performance across wildly different customer profiles. We also explore the future of the industry, from predictive productivity to the growing importance of frontline leaders in an increasingly data-driven world.

Whether you’re running a single facility or managing multi-client operations, this conversation will help you rethink what success really looks like in the warehouse.

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Out of the Box – Détails, épisodes et analyse

Détails du podcast

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Apple Podcasts

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Liens partagés entre épisodes et podcasts

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Qualité et score du flux RSS

Historique des publications

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Podcasts Similaires Basées sur le Contenu

Podcasts Similaires Basées sur le Contenu

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