A company's Board of Directors or Advisors often has a pivotal role in the success or failure of a business, whether a company or organization lives or dies - - and whether the people who have invested time, money and emotional capital will succeed.
On Boards Podcast: A Deep Dive at Driving Business Success, is about everything related to Boards of Directors and Boards of Advisors. Twice a month, in 30 minutes, hear and learn about all aspects of boards and business governance.
In each episode co-hosts Raza Shaikh and Joe Ayoub interview a guest who has experience with boards - as a board member, a CEO, an investor or an advisor, among other roles, for a conversation on a wide range of topics including:
What makes great boards great?
What makes a board unsuccessful?
How to be a good board member?
How to make your board one of the most valuable assets of your company.
They discuss public, private, non-profit and start-ups (which they believe is its own category) boards - the work they do, the impact they have and their potential to be profoundly impactful on the organization they serve.
On Boards Podcast is for anyone who is a board member, would like serve on a board, is an owner of a business, a member of a non-profit organization, an investor in a business or is interested in Board of Directors or Boards of Advisors or business governance.
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90. Building an effective board for post-restructured companies with Jon Weber
Saison 12 · Épisode 90
mercredi 17 décembre 2025 • Durée 39:38
In this episode of On Boards, hosts Joe Ayoub and Raza Shaikh welcome Jon Weber, founder of the Jon F. Weber advisory firm and an experienced board leader in operationally intensive, post-restructured companies. Jon has served on over 50 boards.
Drawing on more than 20 years of experience at institutional investors, including Icahn Enterprises, Goldman Sachs, and Elliott Investment Management, Jon shares what distinguishes a board that genuinely drives change.
The conversation explores how boards are rebuilt following restructurings, why these roles demand significantly more engagement than traditional boards, and how disciplined board composition, leadership, and governance practices can unlock value.
Jon also discusses lessons learned from distressed situations, the importance of strong board chairs, and why many boards fall short of their potential.
Early beginnings with operationally intensive investments
Throughout his career, Jon had worked for institutional investors who invest in undervalued troubled companies — companies facing challenges relating to talent, strategy, technology, or operational issues.
Over the years, Jon has become experienced in overseeing businesses that need very actively engaged boards.
Post-restructured boards
When a company is restructured, it has new stakeholders, owners, and boards of directors.
These boards must be built from scratch, with clear governance structures, committee charters, onboarding processes, and an expectation of deep engagement.
Jon characterizes these boards as at least "50% more difficult" than traditional boards. Members of post-restructured boards must be willing to accept the challenge to be deeply involved and do the work necessary to make an impact.
Board composition should start with a scorecard
Jon likens effective board building to acting as a "casting director." To effectively create a post-restructured board, one has to study the business, learn the industry and its history, and have a clear, deep understanding of the company.
Before candidate interviews, a scorecard with explicit criteria and consensus on what will lead to a high performing board is created to assure that recruiting priorities are clear.
Strong board leadership is necessary
The board chair must have board experience and preferably board leadership experience.
The chair must actively manage the board, set expectations for preparation and behavior, facilitate constructive dialogue, and provide regular, direct feedback to the CEO. Without this strong leadership, these boards tend to drift or defer to management.
Focus forward, not backward
Jon emphasizes that effective boards minimize time spent rehashing historical results and instead prioritize decision-making, problem-solving, and future-oriented discussions.
Preparation before meetings, including sharing questions in advance, enables board time to be used for meaningful conversation rather than passive presentation.
Quotes
"Because it's a new board, it's not tethered to the legacy of the past."
"We're not looking for clones of ourselves or people that bring a mirror image of our own beliefs, but rather constructive disagreement at times around particular knowledge of the business."
" Investors are human, too, they have biases…the bias that investors have is they prefer candidates who tend to agree with their investment thesis and who have a frame of reference that is consistent with theirs."
"A board that doesn't have a leader ends up being led by management—and that's not good governance."
Jon leads an advisory firm that serves investors in operationally intensive investments. Previously, he created and led operating partner groups for over 20 years at institutional investors, including Goldman Sachs, Icahn Enterprises, and Elliott Investment Management. He has impacted dozens of portfolio companies across a broad range of industries through operational engagement, talent management, and effective oversight, in partnership with management, driving change as a board member, senior executive, and board-level advisor in the Americas and Europe.
His roles have included President of Icahn Enterprises, L.P. (NYSE-IEP), CEO of Philip Services Corporation, WestPoint Home, and Viskase, and board member of Aligned Energy, American Railcar Industries, Crescent Communities, Martinrea Honsel, National Energy Group, PLH Group, Promises Behavioral Health, WIND Hellas, Windstream, Xenith Bankshares, and XO Communications.
Earlier in his career, Mr. Weber was an investment banker at Morgan Stanley and JPMorgan and a corporate lawyer at Weil. He is a Life Member of the Council on Foreign Relations. Jon earned a J.D., cum laude, from Harvard Law School, and B.S. and M.B.A., magna cum laude from Babson College
89. Building early stage boards with Firas Raouf
Saison 12 · Épisode 6
jeudi 4 décembre 2025 • Durée 38:56
In this episode, Joe and Raza speak with Firas Raouf, co-founder and general partner at Companyon Ventures, a Boston-based VC firm specializing in early-stage B2B software and AI startups.
Firas shares insights from 25 years as a founder, operator, and venture investor—helping companies transition from founder-led sales to scalable, operationally disciplined organizations. The conversation focuses on how early-stage founders should think about creating their first board, the mistakes to avoid, and why great board dynamics depend heavily on execution.
Key takeaways
Career beginnings
25 years ago, Firas co-founded three startups — two were during the dot-com era and one that became VC-funded, giving him firsthand experience sitting on the receiving end of board advice and investor expectations.
Then, Firas was invited to join OpenView while working at Insight Venture Partners and was able to spend 10 years seeing OpenView and its portfolio companies grow.
Later he co-founded Companyon Ventures
How Companyon Ventures supports the expansion stage investing
After early product-market fit, companies hit the "now we need to scale" moment.
Companyon Ventures specializes in this transition, helping founders build their first leadership team ,operational discipline, KPIs and dashboards scalable go-to-market engines a plan for capital needs
Early-stage boards are about support
Firas emphasizes that early boards are not oversight bodies like public-company boards. Their purpose is to surround the founder with people who can help them think strategically, navigate challenges, and build a scalable company.
A board can include a seat for common shareholders, lead investors and an independent board member, who is someone with whom the CEO is comfortable.
Since lead investors can become a long-term board member, Founders must evaluate who they are letting in, not only the valuation. Once someone is on the board, they're not easy to remove.
80. Mastering Robert's Rules of Orders with Susan Leahy
Saison 11 · Épisode 4
mardi 8 avril 2025 • Durée 34:47
In this episode hosts Joe Ayoub and Raza Shaikh welcome Susan Leahy, the founder of Robert's Rules Made Simple. Susan has trained and advised thousands of board members, board chairs and others on how to master Robert's Rules of Order, to help lead and participate in productive meetings.
Key Takeaways
1. History of Robert's Rules of Order
Robert's Rules of Order is a decision making process developed in the 1800s by General Henry M. Robert, who was frustrated by disorganized meetings. Roberts created a guide, first published in 1876, which summarized and simplify parliamentary procedure to make understanding how to run an effective meeting accessible to everyone. It has, over the years, evolved into a detailed 700-page reference guide.
2. Susan's journey to Robert's Rules
Leahy was first introduced to Robert's Rules when she and her mother enrolled into a local junior college course to learn about how to run an effective meeting. At that time, Leahy's mother served on an all-male city council board and found that during the meetings, discussions and decisions weren't clear. Understanding Robert's Rules gave her mother confidence in the meetings and she was able to find her voice and she was able to be of service " and she was able to find her voice and she was able to be of service."
Susan began using Robert's Rules in high school and at college in connection with student government and became known for running effective meetings
3. The value of effective board meetings
Robert's Rules of Order increases the likelihood that meetings will be productive.
At its core, the Rules are about promoting clarity and action. By following the Seven Fundamental Motions of Robert's Rules meetings become more productive
79. Enhancing Board Composition and Strategies for Board Leadership
Saison 11 · Épisode 3
lundi 24 mars 2025 • Durée 34:30
In this episode of On Boards, hosts Joe Ayoub and Raza Shaikh welcome Tom Rosedale, a partner at the law firm of Nutter McClennen & Fish. Tom serves as chair of the firm's Corporate and Transactions Department and is a member its Executive Committee.
Tom has 27+ years of experience as a corporate attorney and regularly advises public and private company boards of directors in tech, life sciences and more. He has also served on the board of directors of multiple companies including Caring Cross, Vector BioMed, and AMD Global Telemedicine.
The discussion with Tom underscores how evaluation processes can enhance accountability and productivity and address underperforming board members in a constructive manner.
Key Takeaways
Introduction of a board evaluation process
Tom discusses a company with a board of directors with strong members but with members who were distracted, unengaged and unprepared in meetings.
A new lead director pushed for change and asked Tom to work with him to develop and implement a peer evaluation process. The evaluation process was very well received, it included rankings of each board member, written feedback and questions on the functionality of committees. It had major impact on the function of the board and, ultimately, board composition.
2. Addressing board member underperformance
Boards should apply some form of structured evaluation to regularly address performance issues and avoid abrupt dismissals.
3. Encouraging board diversity to improve strategic oversight
A board composition that includes a diversity of perspectives whether by age, background, expertise or otherwise improves strategic oversight and innovation. Adding new members to the board as the company grows, changes, faces new challenges brings in different perspectives and approaches that will allow the board to perform at a high level.
78. AI in the Boardroom with Andrew Sutton
Saison 11 · Épisode 2
mercredi 5 mars 2025 • Durée 33:47
In this episode of On Boards, hosts Joe Ayoub and Raza Shaikh welcome Andrew Sutton, an attorney with the law firm McLane Middleton and an expert on AI ethics and the use of AI in law. As a founding member of his firm's AI practice group, Sutton brings his knowledge of AI to this discussion of the ethical, legal and governance aspects of AI.
As AI continues to gain prominence, boards will have to consider how they can incorporate AI into companies and in the boardroom. Our discussion dives into the management of AI, implementation strategies and how to develop trust in the AI system.
Key Takeaways
1. Andrew Sutton's background in AI
From building computers to founding an artificial intelligence group at McLane Middleton, Andrew has always been a tech enthusiast. His work spans a variety of areas, including cybersecurity, privacy, and AI's role in corporate strategy.
2. AI in the boardroom
Andrew emphasizes the importance of boards addressing AI proactively as technology continues to evolve. Companies must be prepared to discuss the implications of AI implementation at the highest levels, especially given the growing expectations from stakeholders.
AI is already embedded in everyday tools, cell phones and Internet browsers to name a coup-le of obvious places, but boards must become much more intentional in how they use generative AI.
3. AI governance and organizational structure
A "top down approach" is key when it comes to AI governance. Boards should be collaborating closely with technology teams, consultants and managers to create clear policies and strategies for AI.
Governance will require the coordination between various departments and committees to cover risk, business and IT. Some companies are appointing Chief AI Officers to drive implementation.
77. The Win-Win Workplace: How Thriving Employees Drive Bottom-Line Success
Saison 11 · Épisode 1
lundi 17 février 2025 • Durée 32:43
In this episode of On Boards, hosts Joe Ayoub and Raza Shaikh welcome Dr. Angela Jackson, founder of Future Forward Strategies, an award-winning social entrepreneur, a global C-Suite executive, and an experienced board member. She discusses the board's role in holding leadership accountable for "people strategies" and ensuring companies remain competitive in a rapidly evolving business environment.
Her new book "The Win-Win Workplace: How Thriving Employees Drive Bottom-Line Success" will be published on March 11, 2025 and will be available from all major book retailers.
Key Takeaways
1. Workforce Wellbeing as a Strategy:
○ Dr. Jackson emphasizes the importance of viewing employee wellbeing as a core business strategy rather than just a set of HR policies, noting that companies with high employee wellbeing see 23% higher profitability and 43% lower turnover.
2. Board Oversight and Accountability:
○ Boards should regularly evaluate metrics such as employee engagement, retention rates, and turnover costs, and tie executive compensation to key people-related outcomes.
3. The Role of Inclusion and Investing in Employees:
○ Despite changes in external policies, companies should maintain their commitment to inclusion to foster trust, reduce risk and drive business outcomes
○ Staying proactive on workforce sentiment helps companies respond to potential risks before they escalate.
4. Grow Your Own Deep Talent Bench Strategy:
○ Developing internal talent pipelines reduces turnover by 40%, increases employee engagement by 20%, and builds a more resilient organization. Companies prioritizing internal mobility fill 63% of open roles internally and are .
76. Unlocking the value of Risk Governance and the DCRO Qualified Risk Director Program
Saison 10 · Épisode 6
lundi 16 décembre 2024 • Durée 22:27
In this episode of On Boards, hosts Joe Ayoub and Raza Shaikh welcome Lucie Claire Vincent, a global leader in consumer products and an independent board director, to discuss the vital role of risk governance in board effectiveness.
Lucie Claire shares insights from her distinguished career at Fortune 100 companies, her experience as an independent director, and her work with the Directors and Chief Risk Officers Institute (DCRO).
Lucie Claire also delves into the importance of earning the Qualified Risk Director (QRD) designation and the impact it has on boardroom discussions and decision-making. With her rich international experience and expertise in risk governance, she offers actionable insights for board members and aspiring directors on navigating the complexities of modern board oversight.
Key Takeaways
The Importance of Risk Governance in the Boardroom:
Lucie Claire emphasizes the board's role in overseeing risk, particularly in a fast-changing environment where issues like AI, cybersecurity, and enterprise risk management dominate the agenda.
Positive risk governance can shift perspectives from mere risk avoidance to value creation.
DCRO's Educational Programs:
DCRO's Certificates in Risk Governance and Cyber Risk Governance provide comprehensive, globally recognized training for directors and executives.
These programs combine in-depth content, business case analysis, and cohort-based learning to enhance participants' ability to manage and oversee risk effectively.
Earning the Qualified Risk Director (QRD) Designation:
Achieving the QRD requires a rigorous self-assessment, relevant professional experience, and references, positioning individuals as experts in risk governance.
Lucie Claire describes the designation as akin to being a "qualified financial expert" for risk, making QRD holders valuable assets to boards.
75. Marc Schneider on Empowering Entrepreneurs and Building Mission-Driven Companies
Saison 10 · Épisode 5
lundi 2 décembre 2024 • Durée 38:16
Episode Summary
In this episode of On Boards, Joe and Raza welcome Marc Schneider, an accomplished e-commerce and fintech executive with decades of experience building and scaling mission-driven companies.
Marc shares his entrepreneurial journey, including his tenure as co-founder and CEO of Zebit, a transformative e-commerce and fintech platform, and his current role as an Operating Venture Partner at Ulu Ventures.
The discussion dives into governance challenges in venture-backed startups, the evolution of boards from early-stage to IPO, and how founders can effectively leverage board expertise. Marc also discusses Ulu Ventures' commitment to supporting diverse entrepreneurs and shares insights into his innovative role as an "active" board observer and mentor to founders.
Key Topics Discussed
1. Marc Schneider's Career Journey
Background and Passion for Mission-Driven Companies: Marc's journey began with his personal experience of financial hardship, which inspired his work at Zebit to provide credit-impaired consumers with fair access to products without interest or penalties.
Key Roles: From managing customer service operations at ProFlowers to leading Zulily and founding Zebit, Marc's career has been defined by innovation and scaling impactful businesses.
2. Zebit's Business Model and Mission
Zebit's Unique Value Proposition: Providing underserved consumers with fair, interest-free payment options for e-commerce purchases.
Challenges: Operating efficiently without typical revenue streams like interest or penalties, while predicting customer payment behavior with data-driven models.
IPO Journey: Zebit went public on the Australian Stock Exchange (ASX) to access liquidity, even though the process posed significant challenges, including valuation issues and market unfamiliarity with its business model.
74. Navigating Board Stages of Startup Boards: Insights from Chris Cuddy, Board Chair of ezCater
Saison 10 · Épisode 4
dimanche 17 novembre 2024 • Durée 32:13
In this episode of On Boards, Chris Cuddy, a seasoned executive and board leader with over 25 years of experience growing technology-enabled companies in both the private and public sectors shares invaluable insights into the evolution of a company's board as it progresses through different growth stages. He discusses how the board's role shifts over time from hands-on support to formal governance.
His unique perspective is informed by his extensive career, including key roles in companies like Cheapflights, Engage, and ezCater, as well as his background in consulting, investment, and board leadership.
Key Topics Discussed:
Stages of Board Evolution in Startups
Seed Stage: Founders are often the primary board members, with activities blurred between governance and management. Chris recalls the "early days" of ezCater, likening the stage to "two founders and a PowerPoint."
Startup Stage: Boards begin to focus on defining product-market fit and may introduce angel investors. Chris describes his hands-on involvement with ezCater at this stage, from customer calls to financial planning.
Growth Stage: The board's role formalizes with the introduction of venture capital. The addition of independent board members and committees becomes essential in order to scale. Chris shares how ezCater's board evolved to support rapid expansion across the U.S.
Maturity Stage: The board is now primarily focused on governance, with a clear distinction between board and management roles. Chris reflects on how the board transitions into "maintenance mode."
Renewal or Decline: Boards help strategize paths to either reinvigorate or prepare for acquisition. Chris recounts his experience with Engage, navigating challenges during the tech bubble burst.
73. The Evolving Role and Challenges of Board Governance with Pam Lenehan
Saison 10 · Épisode 3
lundi 4 novembre 2024 • Durée 26:53
Episode Summary In this insightful episode of On Boards, hosts Joe Ayoub and Raza Shaikh welcome Pam Lenehan, a seasoned board member with over 22 years of experience on public company boards. Pam offers an in-depth look at the evolving responsibilities of boards and their members, including critical areas like cybersecurity, ESG, and CEO succession.
Drawing on her experience across seven public company boards, Pam discusses the increasing complexity of board roles, committee responsibilities, and the importance of a collaborative, learning-focused approach for today's directors.
Key Topics Discussed:
The Expanding Role of Boards in Risk Management
Pam explains how boards are increasingly required to manage a broader spectrum of risks, from cybersecurity and AI to unexpected events like pandemics. She highlights the need for board committees (audit, compensation, technology) to coordinate their oversight on key issues and work with management to stay proactive.
Board Dynamics: Shifts in Meeting Structure and Time Commitments
The increased reliance on digital platforms has, among other things, led to voluminous board materials, often reaching hundreds of pages. Pam shares how boards are restructuring their meetings to prioritize discussion over presentation, with a growing emphasis on pre-meeting preparation.
Pam notes how the frequency of both board and committee meetings has increased, with some public company boards now often holding eight or more meetings annually.
Maintaining Collegiality Amid Virtual and Shorter In-Person Meetings
As more meetings shift online or the agenda is so packed it leaves little time for social interaction, the value of planned social opportunities, even brief breaks, to foster trust and rapport among board members. Pam's insights on "planned socialization" underscore its role in facilitating effective communication and decision-making.
Boards must evolve as the company evolves
As companies grow, the expertise they need changes. Firas suggests cycling out board members after two years.
After 18–24 months, it's common for a board member's value to plateau, making board refreshes, new independent directors, or role rotations both healthy and necessary.
Quotes
"A happy board tends to reflect great execution. An unhappy board tends to reflect poor execution."
"I do think that you should keep things fresh, so to speak, and so any board member really that has been there more than two years, it's rare that you haven't picked their brain dry."
"It's not just about valuation, it's also about who you're going to let into your company, into your house, because once you let them in, you can't get rid of them."
"The board of directors for an early-stage startup is the opportunity to have a number of people around the table that can help you navigate and scale your company."
Firas Raouf is the co-founder and general partner of Companyon Ventures, a Boston-based VC firm that invests in early-stage B2B software and AI startups. Before launching Companyon, Firas was part of the founding team at OpenView Venture Partners, where he helped pioneer the "expansion stage" investment model and partnered with dozens of software founders to scale their go-to-market operations. Today, he focuses on helping founders transition from founder-led sales to scalable growth by building leadership teams, operational discipline, and repeatable GTM engines. Firas is known for his hands-on, operator-turned-investor approach and his passion for guiding first-time founders through the challenges of building high-growth software companies.
Robert's Rules is only used to handle the business of meetings, not the entire meeting. Once board members learn the basics, then the board's productivity increases exponentially.
Robert's Rules are intended to provide everyone in the boardroom with a "common language" to help foster productive discussion and decision-making regarding the business of an organization.
4. The role of a parliamentarian in board meetings
A parliamentarian is a resource for the chair, ensuring meetings stay on track. The chair ultimately makes the final decision but can consult with the parliamentarian whenever needed.
Quotes
"When you are on a board, you're either handling information items or business items, and when it comes to the business of a board, everyone on that board needs to understand the decision making process they're using in order to be productive and drive action."
"You do not need to be a parliamentarian to use Robert's Rules of Order. It is a reference guide there to support you in making business decisions. That's important because if people do not have a common understanding about how you're making business decisions, it's can create tension, mistrust, frustration - and it's going to waste a lot of time"
"What we do is put an emphasis on providing training that's going to make us more high functioning. How are we going to not just get it "right" how are we going to be healthy? And that's why I focus on healthy board dynamics and using Robert's Rules of Order as a tool to leverage a healthier dynamic on your board."
Susan Leahy, MA CSP, is a dynamic and highly engaging speaker, trainer, and facilitator specializing in board development, leadership, and effective meetings. As the founder of Robert's Rules Made Simple, established in 2004, Susan has empowered thousands of board members, board chairs, and support staff to master Robert's Rules of Order, transforming meetings into productive, efficient, and empowering experiences.
A sought-after expert in communication, leadership, and group decision-making, Susan has worked with organizations of all sizes—from nonprofits to Fortune 500 companies and government entities. She is the creator of the acclaimed "Chair a Meeting with Confidence" program, designed to help board chairs lead with clarity, authority, and ease.
With a Master's degree in Applied Behavioral Sciences from Bastyr University, Susan combines deep expertise with a refreshingly engaging approach. Her unique background—being raised by a professional clown and a career Marine—shapes her signature style: energetic, impactful, and highly memorable. She has a rare talent for making even the most complex or dry topics both accessible and engaging, leaving her audiences empowered and inspired.
4. Board and shareholders impact on executive compensation
Company executives used to receive compensation in the form of stock options but now many corporations are issuing stock, RSUs and guaranteed bonuses. Compensation amounts have increased exponentially over the last few decades, even though there is an increased focus on it.
When it comes to executive compensation, board members need to remember that their role is to represent shareholders and to make the right decisions on behalf of the company.
Quotes
"The evaluation process works well when there's a culture of accountability and no surprises."
"Ultimately, board members must prioritize representing shareholders and making decisions in their best interests."
" If shareholders feel that a board is approving compensation or not holding people accountable for poor performance, then shareholders should vote for other board candidates."
"The best functioning boards are the boards that don't stagnate. It's boards that don't have all 65-year-old guys who come from the same industry."
Guest Bio
Tom Rosedale chairs Nutter McClennen & Fish's Corporate and Transactions Department and is a member of the firm's Executive Committee. He primarily advises clients on public and private company securities law matters including public offerings, ATM transactions, registered direct offerings and equity lines of credit (ELOCs)), mergers and acquisitions (public and private), venture capital transactions, and general corporate matters.
Tom also represents family offices with their many diverse legal needs. He regularly advises public and private company boards of directors and clients on executive employment matters and incentive compensation arrangements. Tom also serves as outside general counsel to clients in various industries.
Prior to joining Nutter, Tom founded and served as the managing member of a boutique corporate law firm for 19 years. Before that, he served as Associate General Counsel of CMGI, Inc. and Vice President and General Counsel of AltaVista Company.
Tom founded and co-founded several companies, including Corporate Filing Solutions (sold to Northwest Registered Agents), PackageFox (sold to Lojistic), Newfound Research, and Top Shelf Dog. He has served on the board of directors of multiple companies, including Caring Cross Inc., Vector BioMed, AMD Global Telemedicine (sold to Unidoc), Top Shelf Dog, Red Systems (dba Delegated.com and sold to Zirtual), and Newfound Research.
4. Building trust in AI implementation
Companies need to create a robust structure with an AI model limited to company data and a person confirming the accuracy of the system's outputs
AI models need to be well-maintained and frequently tested to ensure there are no biases or hallucinations.
Quotes
"Taking that first step really needs to happen now, and that should be the emphasis for every board because I believe that the shareholders are expecting that the boards are going to be on top of this."
" AI is different because it changes the way that people work. It changes how human capital is deployed by adding a degree of automation into processes that were otherwise knowledge and education based and human decision oriented."
"If you're not moving forward with this, you risk being left behind. It is transformative in a way where in 5 or 10 years you might not be a relevant player…"
"An important part is having a robust structure in place that allows you to trust the AI… If you know that your data is good and your AI is limited to your data, and your model is tested and regularly maintained, then you can have confidence that what's coming out of the AI is probably accurate."
Guest Bio
Andrew Sutton is a founding member of McLane Middleton's Artificial Intelligence Practice Group with work experience that includes Artificial Intelligence policy and ethics, the use of Artificial Intelligence applications by employees; acceptable use policies, Artificial Intelligence deployment/strategy, Artificial Intelligence application assessments, consumer protection concerns, robotics and the deployment of Artificial Intelligence technologies in the physical world. Andrew's experience also includes cyber security, privacy and corporate work including complex transactional and real estate issues.
Andrew is a co-author of AI and Ethics: A Lawyer's Professional Obligations which is included in the American Bar Association's publication Artificial Intelligence: Legal Issues, Policy, and Practical Strategies published in 2024. He is a founding appointee to the Massachusetts Bar Associations Artificial Intelligence Practice Group and a member of the Boston Bar Associations Senior Associates Executive Steering Committee. Andrew regularly presents to local and national audiences regarding matters involving the ethical use of artificial intelligence and the use of artificial intelligence in connection with the practice of law.
○ Dr. Jackson highlights how companies can reduce legal risks and avoid reputational damage by staying consistent with core values and policies.
Quotes
"At its core, DEI was about creating workspaces where people could actually show up, be their best selves, and contribute. I'm not going to die on the sword of an acronym, but we must maintain that spirit."
"Keeping our finger on the pulse of employee sentiment is going to be more important than ever. When there's uncertainty at the highest levels in the country, that trickles down to the day to day."
"Win-Win Workplace strategies protect companies from workforce instability, reputational damage, and labor crises in a tight labor market."
"When employees love where they work and what they do, they tell everyone. They are our first customers if you're doing it the right way."
Guest Bio
Dr. Angela Jackson is the founder of Future Forward Strategies, a labor market intelligence, design thinking, and strategy firm that helps leaders transform organizations and develop the human capital infrastructure essential for maintaining competitiveness while driving positive impact. With a focus on public, private, and non-profit sectors, Dr. Jackson's work centers on creating innovative solutions for the future of work.
As a lecturer at the Harvard Graduate School of Education, Dr. Jackson teaches the next generation of students about entrepreneurship in the education marketplace.
She was also the architect of the Future of Work Grand Challenge, a groundbreaking initiative designed to rapidly re-skill 25,000 displaced workers into living-wage jobs within 24 months. Dr. Jackson's expertise lies in crafting a future of work that is inclusive and sustainable. She has shared her insights at prominent conferences such as TEDx, Concordia Summit, Techonomy, ASU + GSV, the U.S. Chamber of Commerce Digital Empowers National Summit, and Black Women Talk Tech. Her work and thought leadership have been featured in outlets including CNN, Stanford Social Innovation Review, Quartz, Harvard Business Review, and more.
Lucie Claire's certification has enhanced her ability to guide discussions on innovation, stakeholder engagement, and strategic planning with a risk-positive mindset.
Her contributions have been particularly relevant in her role with technology and B2B organizations.
Who Should Pursue Risk Governance Credentials?
Current and aspiring board members, as well as senior executives, can benefit from these programs to build resilience, value, and trust within their organizations.
Networking and Continued Learning:
DCRO fosters a global community of risk professionals through events, newsletters, and case studies, providing ongoing learning opportunities for its members.
Quotes
"The concept of positive governance in risk-taking changes how you see risk. It's about value creation and having a more strategic, long-term view of the business."
"The diversity of industries, thought, and verticals in my DCRO cohort enriched the conversations. It's fascinating to see how risks are addressed differently across sectors."
"Most boards still place the risk component within the audit committee, but as risk becomes more complex, there's a growing need for separate risk committees."
Guest Bio Lucie Claire Vincent is an accomplished leader in global consumer products, having held senior roles at Colgate Palmolive and Philip Morris International. She serves on the board of Toluna, advises startups in consumer technology, and is an adjunct professor at NYU's School of Professional Studies. A lifelong learner, Lucie Claire holds multiple governance certifications, including a Qualified Risk Director designation from the DCRO Institute.
Evolution of Boards: Marc discusses the progression of boards through funding stages, from limited investor involvement in early rounds to more structured and diverse boards in public companies.
Lessons for Founders:
Understand the dual role of investors as board members and stakeholders.
Take an active role in shaping board dynamics and agendas.
Prioritize chemistry and diverse perspectives in board composition.
4. Ulu Ventures and Supporting Diverse Entrepreneurs
Ulu Ventures' Mission: Backing women, minority, and diverse entrepreneurial teams using decision analytics to assess investments.
"Active" Board Observer: Marc's role involves mentoring founders, facilitating board discussions, and bridging gaps between management and governance.
5. Lessons Learned and Giving Back
Persistence and Adaptability: Marc's reflections on navigating challenges, from startup struggles to delisting Zebit, emphasize resilience.
Mentorship and Legacy: By supporting young entrepreneurs, Marc hopes to inspire a cycle of giving back within the startup ecosystem.
Key Traits of a Functional Board
Selecting board members with domain expertise, cultural fit, and a shared commitment to supporting the company.
Chris discusses the importance of a highly functional board in advancing a company's mission and creating stability.
The Role of the Board Chair
Chris highlights the importance of the board chair as a bridge between the founders and board members, ensuring transparent communication and balanced input.
He shares insights on the unusual longevity of his role as ezCater's board chair, attributing it to his ability to adapt as the board and company evolved.
Unique Challenges and Responsibilities in Early-Stage Boards
Chris describes the blurred line between governance and management in the initial stages, emphasizing that board members may often act as extensions of the executive team, especially in strategic, operational, and fundraising efforts.
Building the Board with Intentionality
Chris emphasizes the importance of selecting investors who bring value beyond capital, often influencing the board's dynamic and direction.
Chris and Raza discuss the need for careful vetting of potential investors and board members to maintain a cohesive and effective board culture.
Memorable Quotes:
Chris Cuddy on the role of the board in the growth stage: "The ambition and time frames often require venture capital, but this step requires serious reflection. 'Will this change the DNA of the company?'"
Board dynamics: "A functional board isn't just about expertise—it's about cultural fit and motivation to support the founders and company's best interests."
On the board chair's responsibilities: "The chair is a bridge between board members and founders, ensuring transparent communication and insuring that everyone's voice is heard."
Takeaways for Board Members and Founders:
Understand the shifting role of the board at each company growth stage.
Prioritize a balanced board composition that brings both expertise and alignment with the company's culture.
In early stages, board members often play a quasi-executive role, actively participating in operational decisions.
For sustainable growth, founders and the board must align on long-term vision, values, and expectations for governance.
Evolving Expertise on Boards: Moving Beyond Generalists
With a growing need for specialized knowledge in finance, industry, and technology, boards are increasingly composed of directors with specific expertise. Pam shares practical advice on balancing specialized skillsets and emphasizes that most board member should still possess a solid understanding of broader governance areas, even beyond their primary expertise.
The Role of the Board Chair and Lead Director
Raza and Pam discuss the crucial role of the board chair in ensuring all voices are heard and the board remains aligned. With a diverse array of specialists now joining boards, the chair's leadership is increasingly important to synthesize perspectives and guide effective discussions.
The Influence of Shareholder Activism and Public Company Challenges
Pam recounts her experiences with shareholder activists, noting how modern boards must be prepared to engage with sophisticated activist stakeholders. For directors, understanding activist perspectives and strategizing responses requires both diplomacy and transparency.
The Time Commitment of Board Service
For anyone considering board service, Pam provides a candid look at the significant time and energy required. Acknowledging that board roles demand consistent weekend reading and adaptability for unscheduled meetings, she advises prospective directors to consider the full requirements of a board commitment before joining a board.
Continuous Learning and Networking for Directors
Pam discusses the importance of ongoing education in governance, such as through the NACD, board excellence centers, and director forums. She advocates for cultivating networks with other directors to share experiences and insights, particularly on emerging or complex issues.
Supporting Diversity and Inclusion on Boards
A proponent of diverse board representation, Pam shares her efforts to mentor women preparing for board roles. She encourages both current and aspiring board members to seek education and develop networks that enhance board diversity and effectiveness.
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